Supporter service manager jobs in Royal arsenal, greater london

Salary: £27,500 per year, pro rata (£11,000 actual salary). 

Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)

Work pattern: Flexible, between Monday-Friday

Start date: ASAP

Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.

Reporting to: Head of Support Services

About Pregnant Then Screwed (PTS) 

Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.

With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.

The Role

Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches. 

As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees. 

Responsibilities:

• Coordinating the Tribunal Mentor Programme and volunteers. 

• Welcoming new mentee and mentor applicants to the programme through 121 and group calls. 

• Recruitment and engagement of new volunteers and participants. 

• Monitoring our Community WhatsApp groups and responding to enquiries.

• Hosting regularly mentor and mentee online check-ins.

• Researching further support and signposting options for mentees.

• General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries. 

• Supporting our Head of Support Services with volunteer training, policy and process development. 

• Supporting other Support Services projects where necessary.

Essential Skills & Experience

• Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
• Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression. 
• Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
• Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
• Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools. 

Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.

What We Offer 

• Flexible working is embedded in our culture with employees working different hours, and days of the week. 

• 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff. 

• Paid leave between Christmas Day and New Year’s Day.

• Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked. 

• Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays. 

• After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.

• Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.

• Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks. 

• Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary). 

• It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.

• All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.

Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:

Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026

Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.

About Young Roots

Young Roots' vision is a compassionate and welcoming society for young people seeking safety in the UK.

We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing the whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

About the Role

Young Roots is looking for an experienced and creative Trusts & Foundations Fundraising Manager to play a key role in securing income that transforms the lives of young refugees and asylum seekers.

Reporting to the Head of Fundraising and Development, you’ll manage and grow a portfolio of Trust and Foundation partners, develop compelling funding proposals, and proactively identify new opportunities aligned with our strategy. Working closely with colleagues across the organisation, you’ll place young people’s voices and experiences at the heart of every bid, helping to fund services that support belonging, wellbeing and futures.

This is an ideal role for a confident Trusts fundraiser who enjoys building relationships, spotting opportunities, and taking ownership — while working collaboratively in a values-driven organisation.

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots?

2. What is your motivation for applying for this role specifically?

3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: Midday on 5th January 2026

Interview date: 12th and 15th January 2026

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed individual to join us as Digital Fundraising Officer. This is an exciting and varied role within our Individual Giving and Communications team, playing a critical role in developing and sustaining our income from email marketing and other digital channels, in support of our vital work.

If you are motivated and target-driven, have great digital and copywriting skills, a keen eye for detail and a proactive, hands-on approach, we’d love you to join our small, friendly team.

You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

Background Information and Purpose of Post

As part of our ambitious plans in the UK, we aim to achieve significant growth in private fundraising. This post is a pivotal role enabling HI UK to maximise our income from email marketing and other digital channels.

You will support the IGC Team Manager and Fundraising Manager to deliver HI UK’s individual giving strategy by developing and running our digital fundraising activities.

The purpose of the post is to:

· Focus on increasing overall digital fundraising income year on year.

· Lead the development of HI UK’s digital fundraising activities, focusing on email marketing and paid advertising while testing and developing new income streams.

· Maximise engagement, conversion, retention and giving levels of digital supporters.

· Produce engaging content for use across digital channels.

· Monitor, analyse and report on key performance indicators to evaluate digital marketing.

· Ensure that our donors and supporters are at the heart of everything we do and provide them with a first-class experience.

Main Duties and Responsibilities

Email marketing

· Create high-quality, timely and inspiring emails for HI UK’s donors and supporters every week, to increase income and engagement.

· Develop and launch multichannel emergency fundraising appeals at short notice to maximise fundraising income and supporter awareness.

· Develop and maintain email marketing automation programmes to improve supporter experience.

Paid media

· Work with our digital agency to optimise the ROI of our Search Engine Advertising (SEA) on Google and Bing.

· Develop and test new Social Media Advertising campaigns to support fundraising objectives.

· Develop and test new paid media activities to enhance fundraising campaigns.

· Develop and implement multichannel digital fundraising campaigns, working with the Fundraising Manager.

Content creation and website

· Design and produce creative content including video and images for use across digital fundraising and supporter engagement activities.

· Increase the impact of our organic social media content, particularly on Instagram and TikTok.

· Improve the HI UK website as a tool for fundraising and supporter engagement, focusing on the creation and development of appeal landing pages, donation forms, and supporter actions.

· Increase volume and quality of organic traffic to HI UK’s website through Search Engine Optimisation (SEO) and Generative Engine Optimization (GEO).

Cross cutting

· Maintain detailed reporting on key performance indicators for digital marketing, to evaluate performance, make improvements and identify tests.

· Test and improve key supporter journeys across HI UK’s digital channels to increase income, conversion rate and engagement.

· Increase the integration of HI UK’s existing digital tools and databases through automation.

· Work collaboratively with colleagues in the IGC team to improve digital activities in their areas of responsibility, including legacy fundraising, acquisition, loyalty, supporter care, and media outreach.

Other responsibilities

· Maintain a positive working relationship with the marketing teams in HI Federation and National Associations, participating in digital working groups and feeding into digital transformation projects as required.

· Ensure HI brand guidelines and organisational values are respected in all digital marketing activities.

· Manage relationships with relevant suppliers and consultants.

· Represent the organisation at relevant external events and meetings.

· Keep up to date and adhere with any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to digital fundraising.

· Any other activities commensurate with the level of the post, as may be required.

As we embark on our new three-year funding strategy, we are looking for an innovative and talented fundraiser with a least five years experience, to join the team and help us generate new creative partnerships and opportunities. We are a small, growing team with ambitious fundraising targets and a global reach. There is potential for a number of income streams to grow, particularly philanthropists and creative partnerships with corporations, wealth collaboratives and special events.

Given the current challenging economic and philanthropic environment, we are looking for some one that can generate new fundraising opportunities through creative out of the box thinking to identify and solidify relationships with philanthropists, corporations, global foundations and beyond. You will be able to conceptualise and deliver high quality fundraising events, appeals and utilise your experience and imagination to develop new ways of raising large scale funds. You will be able to drive change and create successful outcomes.

Existing funders include a mix of philanthropists, corporate partners and leading foundations. There is significant potential for the development of corporate and high value individual partnerships with sectors such as the music industry and female entrepreneurs.

We are a collaborative and dynamic team and are looking for a colleague with valuable experience, an innovative and creative mind and the ability to charismatically build meaningful and profitable relationships with our partners and supporters to enable us to reach our ambitious fundraising plans.

This role will play a big part in helping the organisation to deliver over £650,000 in funding by the end of 2026.

About you

• You will be an experienced fundraiser
• You will be an innovative and creative thinker that can create fundraising opportunities and ideas from all situations
• You will have demonstrable expertise in securing five-figure plus donations from a range of donors
• You will have demonstrable expertise in designing and delivering high quality fundraising events and appeals
• You will be a charismatic relationships manager with experience generating and cultivating relationships with various high-profile supporters and key donors and negotiating these relationships seamlessly
• You will have excellent grant and proposal writing skills
• You will have a tenacious and creative approach to difficult tasks and be able to take initiative to drive activity
• You are resilient, can work with agility and comfortable working towards ambitious targets
• You are familiar with CRM systems and planning and organisation tools
• You will have the ability to form strong relationships remotely, which is crucial as The Circle is a small organisation, and the team all work remotely
• You will have a background/passion in international development and/or women’s rights
• You will have strong attention to detail

Desirable

• You will have experience of the music industry and other creative industries

Summary

The NCIs are embarking on a strategic initiative to plan and scope a new SharePoint solution. We are seeking an experienced SharePoint Project Manager to join on an initial 6-month Fixed Term Contract to lead the discovery, design, and early planning stages of this business-critical project. This role sits within the Technology Services department, reporting to the Head of IT Portfolio. We are a busy and close-knit team, working across the NCI's to deliver IT solutions and services, as well as project and programme delivery.

This role is central to designing a SharePoint framework that aligns with the needs of multiple departments-each with distinct workflows and operating models. Success will depend on tailoring the solution to these differences to drive adoption and deliver tangible business benefits.

As a Project Manager we expect you to plan, develop, deliver and implement IT and Business Change projects to time cost and quality through the whole project lifecycle. This will include business case and requirements definition support, extensive project planning, financial/budget management, project controls, governance tasks, monitoring, resource management, scope, procurement, 3rd party and stakeholder engagement, people management, reporting, facilitating project teams and project Boards and compliance with change operating models.

Key Responsibilities

• Lead the planning, scoping, and documentation phases of a new SharePoint solution across multiple business units.
• Conduct stakeholder engagement activities to gather business requirements, current pain points, and operational nuances.
• Design a SharePoint solution blueprint that accommodates bespoke needs of each department while remaining scalable and manageable.
• Develop a roadmap that includes phased implementation, adoption strategies, and business change considerations.
• Ensure alignment with best practices in information governance, data retention, and security compliance.
• Drive business buy-in by clearly communicating the value and day-to-day benefits of the new solution.
• Work closely with technical teams to define system architecture, integration needs, and data migration requirements.
• Collaborate with senior leadership, change managers, and internal comms teams to support culture change and adoption.
• Report regularly on project progress, risks, and dependencies using a variety of project toolsets.
• Embed change management principles to support successful rollout and long-term sustainability.

• A market rate salary, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.​

About you:

This is a terrific opportunity to play a fundamental role as Research Communications Manager at Muscular Dystrophy UK’s in developing and shaping our research communications ensuring the timely and proactive communication of our research impact.

• You will have a strong ability for explaining research and science to a lay audience. 
• You  will also proactively identify communication opportunities and ideas for engaging content to promote and publicise our research projects.
• You will work closely with teams across the organisation providing them with information about our research activity to support their work.
• You will manage the charity’s research information service, our Research Line.
• You will work with the Director of Research and Innovation and Director of Marketing and Communications to lead the development of our research communications plan.​

Your Cover Letter Guidance
When submitting your application, please ensure your cover letter provides clear evidence of the following:

• Experience of communicating scientific and clinical information to a range of target audiences
• Proven experience in communicating complex research topics to a lay audience
• Excellent interpersonal skills with an ability to build effective relationships internally and externally
•Proactive and able to identify communication opportunities and ideas for content in a range of formats
• Excellent copywriting, editing and proof-reading skills with ability to write copy for a range of audiences

Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.

​

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.
• Seek opportunities to contribute to the development of the charity.
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

​

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

​

Location: We operate a hybrid model (home and office, London SE1). ​

Closing date: Sunday, 11th January 2026​

NB Interviews likely to be held on Wednesday, 21st January 2026​

Please download the job description to see full role responsibilities

Overview   

At Young Roots, we want to see a compassionate and welcoming society for young people seeking safety. We work alongside young refugees and asylum seekers in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.  

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, experienced traumatic journeys, and are often here alone to find community and connection, a space to be a young person, and access support to address a range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

About the role  

This is an exciting opportunity for an experienced practitioner with both youth work and casework experience to make a meaningful difference to the lives of young people in the UK asylum system. You will support young people aged 18-25, including those age-assessed as 18+, living in contingency and dispersal accommodation, helping them access social, emotional and practical support as they navigate the asylum system. 

Working closely with Youth Welfare Caseworkers who hold more complex, long-term cases, you will provide early intervention and short-term casework support alongside consistent, relational youth work. You will also contribute to the ongoing monitoring, evaluation and reporting of the service, as required, helping to evidence impact and inform service development. 

This role is primarily based in Brent, where you will coordinate the delivery of the Ahlan youth club with another Youth Welfare Officer and contribute to regular outreach to young people living in local hotels. You will help plan and deliver group sessions, trips and activities, creating safe, engaging and empowering spaces for young people. You will act as a trusted point of contact, building strong relationships, offering one-to-one support, and accompanying, referring and signposting young people to appropriate services, while working closely with colleagues to ensure safeguarding and wellbeing are prioritised. 

You may also be required to support the delivery of our other Youth Welfare youth clubs in Croydon and King’s Cross, and some evening work may be required as part of the role. All work is delivered in line with Young Roots’ values, using a trauma-informed, asset-based and youth-led approach. 

How to apply

Please submit your CV and a personal statement by the closing date outlining how you would be a great fit for the role. 

Your personal statement should be no more than 800 words, answering the following questions: 

1. What is your motivation for working with Young Roots? 
2. What is your motivation for applying for this role specifically? 
3. What skills and experience would you bring that will enable you to be successful in this role?

Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria. 

You may submit your personal statement in writing or via video. 

Please submit your application via CharityJobs. 

Please note that Young Roots is closed from Wednesday, 24 December 2025, and will reopen on Monday, 5 January 2026. There may be a delay in getting back to you during this time. 

No agencies, please. 

Closing date: Midday on Monday, 5 January 2026 

Interviews: week commencing Monday, 12 January 2026 

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview to candidates with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying, or if you'd like any adjustments to the process, or an informal discussion or advice on your application, please get in touch. We would also like to alert you to organisations that support people from under-represented groups and can advise you on applying for this role - for example, Scope, Young Women’s Trust, and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a training and supervision framework that everyone is expected to comply with, along with systems for monitoring, quality assurance, and collecting service user feedback. Upon joining, you will be expected to be part of this approach to safeguard our service users.

All posts are subject to safer recruitment protocols, which include vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references, and other checks.

We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

The Digital Hub is a critical new initiative to strengthen collaboration, knowledge-sharing and access to resources involving many organisations. It aims to be a thriving community of key actors in the child poverty space in London. 

In its first launch phase at the start of 2026, the Hub will primarily target and engage London charities, including The Childhood Trust’s charity partner network.

This one-year role builds on the creation of the Digital Hub in 2025. This role is managing the implementation, testing and optimisation of the Hub in January and February 2026, before launching to an external test user group in March for a period of a month.

This role is critical to establishing the Hub’s purpose and value, and focusing on driving signs ups, engagement and re-engagement.

The role will be to oversee the resolution of any technical or user issues, especially in the first few months of the launch, supporting senior management in measuring and reporting the success of the Hub against set KPIs for the first year, ensuring content remains relevant to the needs of users, and beginning to embed the Hub as a core component of our wider Thrive Together programme of support, partnerships and collaboration.

The Project Manager will report to the Head of Communications and Marketing and work closely with several internal team members, as well as external stakeholders and be the primary contact for the digital agency responsible for developing the Hub. 

Applications close Monday 12th January 2026 at 11pm. 

Interviews will be held in person at The Childhood Trust Offices in Victoria, London late January / early February 2026.

We use Charity Jobs Anonymous Recruitment as part of our recruitment process.

Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Coach

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access. 

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same. 

Some Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents and participants at all times
• Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges.  You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

• Ability to manage own caseload and determine priorities with time management. Able to use own initiative
• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small. 

You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by leading high value fundraising events and managing relationships with volunteer committees.

The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships.

Job purpose

· To contribute to the Income Generation / Engagement and Fundraising department’s purpose of maximising income from potential and current supporters through project managing specific events including securing sponsorship and providing committee support 

· To support in the delivery of the agreed departmental strategy, goals and fundraising budget

· To work effectively with other departments in Income Generation / Engagement and Fundraising and other functions within the NSPCC to maximise income for children

· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising events

· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector

Key relationships - Internal

· Reports to Fundraising Manager

· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth

· Works with a range of NSPCC supporters and potential supporters and a range of suppliers that support fundraising relationships and activity

Key relationships - External

· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers

· Procuring and managing relationships with Special Event suppliers

Main duties and responsibilities

· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management

· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects 

· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities 

· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication

· To proactively seek out opportunities to add value to the team and wider organisation

· To develop and create engaging materials for events and stakeholders

· To act as experts in our field by offering support and expertise both internally and externally

· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes

· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome

· To represent the NSPCC’s values in everything you do

Responsibilities for all Staff within the Income Generation / Engagement and Fundraising

· A commitment to safeguard and promote the welfare of children and young people

· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

· To work in a manner that facilitates and encourages inclusion.

· To be pro-active in identifying ways to improve personal and team performance

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events

2.  Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes

3. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others

4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Excellent ability to successfully negotiate with others

6.  Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences 

7.  Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits

8.  Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income

9.  Experience of success in a customer focussed environment, such as fundraising, sales or marketing

10.  Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

Bright Start is a collaboration with Home Start Barnet to support and improve the school readiness of children in the Graham Park area of Barnet. It is funded by John Lyon’s Charity.  

We are seeking a passionate and organized Project Coordinator to ensure that the needs of families of children with additional needs are supported within the Bright Start collaboration.Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have the ability to: 

• Empathise with parents/carers of children or young people with disabilities

• Plan and deliver inclusive, fun, and educational family activities that promote learning and social interaction.  

• Maintain accurate records, monitor progress, and gather feedback from families to continually improve the programme  

• Provide individual benefit advice and signposting support to families, helping them access relevant services and entitlements.  

• Develop and maintain strong links with local schools, health professionals, and community organizations.  

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.  

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Closing Date: 16th January 2026  

Interview Date: 3rd February 2026 

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

Department: Property Services
Contract: Permanent
Hours: Full Time (5 days per week, onsite and/or in the field — not a hybrid role)
Salary: £38,750 per annum
DBS requirement: None

Property Manager – A Strategic Career Opportunity in one of London’s Most Significant Estates

The London Diocesan Fund (LDF) is seeking an ambitious, recently qualified surveyor to join its Asset Management team of four other surveyors. This is a unique opportunity to work within one of London’s most diverse and historically significant estates, comprising over 1,500 assets across 18 boroughs, collaborating with leading consultants.

As Property Manager, you will enjoy a high degree of autonomy and play a pivotal role in shaping the future of the estate. This position offers exceptional opportunities for professional development and forms part of the team’s long-term strategy.

Key Benefits of the Role:

• Purpose and Impact: Reduce risk and costs through excellent management of multi-occupied properties
• Optimise assets held by c.125 internal clients that support the mission of the Church of England in London

• Autonomy and Responsibility: Lead property management services across the Diocese and be the asset management lead for a defined area.
• Strategic Exposure: Gain experience in complex property law, charity governance, ESG initiatives, and heritage compliance.
• Career Growth: Benefit from structured development opportunities designed to accelerate your career development.

Candidate Profile:

• Degree in Real Estate with strong analytical and commercial skills.
• Excellent communication and relationship-building ability.
• Proactive, adaptable, and committed to professional excellence.
• Commitment to London real estate and the optimisation of property assets
• Right to work in the UK.

This is more than a property management role—it is a strategic career move offering influence, growth, and purpose within one of the UK’s most dynamic property environments.

Key Responsibilities

• Manage a mixed property portfolio, overseeing service charges, lease events, tenant applications, and contractor performance.
• Lead on property data, reporting, and performance metrics, supporting strategic estate management.
• Work with internal teams on refurbishments, building projects, and wider property management plans.
• Build strong relationships with clergy, parishes, and tenants, offering guidance to maximise the value and potential of church land and buildings.
• Support market research, financial analysis, insurance processes, and the digitisation of property records.
• Contribute to ESG, Net Zero, and organisational culture initiatives.

Please refer to the attached Job Description for the full details of this role.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years on our website.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

To apply

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Interviews will be held in person on 20 January 2026. Early applications are encouraged, as the position may be filled before the closing