Overview of job:

We are seeking a Head of Operations and Service Development to work alongside our Senior Leadership team to lead the effective delivery of our trauma informed services to survivors of rape and abuse across Avon and Somerset.

You will provide strategic leadership and senior management for the operation of services provided by SARSAS primarily counselling, support work, learning disability work, group work, Helpline and online supports.  You will manage and support the volunteering function of the organisation and its development across all services alongside the Volunteer Manager

We are looking for someone who will be passionate about providing strategic oversight of SARSAS services to ensure that survivors can access responsive, effective, holistic and accessible services to meet their needs. This will include the development of responsive new services, considering creative and innovative approaches to reducing waiting times for survivors and engaging with underserved communities. 

SARSAS is going through an exciting time of growth and restructure, which means we're hiring and we're looking for passionate people that share our feminist ethos.

Closing Date: Monday 7th October 2019 5.00pm.

Interviews will be held in Bristol on 16th October 2019. Please ensure you are available in person for an interview on this date.

*The post is subject to an enhanced DBS (CRB) check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

SARSAS values diversity and welcomes applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as BME, who are currently under-represented at SARSAS. SARSAS are a Disability Confident Committed Employer. Our current premises are wheelchair accessible.

The National Survivor User Network (NSUN) is a membership network led by people with lived experience of mental distress. We bring together over 600 local groups and 3,900 individual members to communicate, support each other, share experiences, give voice to their views and experiences in spaces of power and change things.

NSUN has grown and is now recognised as an independent, authentic collective for the voices of lived experience. Founded on the principles of solidarity, equality, integrity and diversity, we aim to reflect the ‘convention challenging ambitions’ of our members

We are looking for someone with exceptional leadership qualities, ambition, inspiration and visionary drive to take the organisation forward. This needs to be someone who can translate our strategic vision into both high-quality practical and fundable programmes and effective advocacy work. They will need to demonstrate an ability to inspire and motivate a team of staff and Associates and a 4500 strong membership.

For the right candidate, this post will be both challenging and enormously rewarding, with the potential to develop and shape an already well-respected organisation into an even stronger force.

A handover period will be negotiated to suit the incoming CEO.

Southampton Voluntary Services (SVS) have recently been awarded a new contract to deliver community development and community navigation services in Southampton.  This work will be undertaken by a partnership of local voluntary and social enterprise organisations, led by SVS.

This role is to work within SVS' voluntary sector support team, providing support and guidance to the wider voluntary, community and social enterprise sector in Southampton to facilitate best practice, robust governance, vibrant networks and financially sustainable organisations to support local communities.

To apply please submit your CV and a covering letter of no more than two sides of A4, explaining your experience and reasons for applying.

Interviews will be held on Friday 25th October at SVS.

We are working for a world where LGBT+ young people are fully included in society, with equal access to opportunities, living without fear of prejudice, discrimination and harassment. We are a Cambridgeshire based charity with big ambition and a voice and influence that belies our modest size.  We are seeking an exceptional person to lead the team that takes the vision forward into an exciting future.

This is a great time to join a charity with a strong local and national profile, with exciting plans to expand our services to reach more LGBT+ young people across the county, increase our schools and training services and establish ourselves as the lead LGBT+ charity in the East of England. In 2020, we’ll embark on a new 3 year strategy so we’re looking for an experienced leader to facilitate and realise its development and delivery. 

Our staff team, volunteers and trustees are incredibly passionate about The Kite Trust’s work and leading our organisation will be exciting challenging and rewarding.

Our work is guided by the following values.  We are:

Supportive and Guiding.

We support, encourage and care.

Positive and Inclusive.

We nurture confidence, pride and happiness. We understand and support LGBT+ issues.

We provide opportunities to learn and grow.

Safe and Friendly.

We are trustworthy, professional and confidential. We are open, fun and relaxed.

With a strong history of delivery of services, we now need to focus on continuing our core programmes whilst maintaining and growing our profile. We have a strong business development track record and we need to consolidate and develop this.

The successful candidate will lead and manage a small yet dedicated team of staff and volunteers. As Chief Executive you will provide value based, clear and mission-driven strategic leadership to the charity, ensuring financial sustainability and growth. You’ll also act an ambassador for the charity and champion for young LGBT+ people.

We are looking for someone with proven experience of strategic leadership, empowering staff and volunteers, and growing programmes or services to deliver at scale. We expect you to work closely with the governing Board of Trustees to ensure the effective financial, legal and moral governance of The Kite Trust. You will need to be able to oversee programme delivery and bring the best out of the small dedicated team, delivering the strategic aims of The Kite trust in a creative and inspiring way that will engage others. Although not essential, lived experience of LGBT+ identity would be desirable.

This post is subject to a DBS check. The Kite Trust welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

Application Information: Application form and 4-page statement with person specification addressed in detail, with examples please

Closing date for applications: 5pm on Friday 11th October 2019

Interviews: Interviews will be held in Cambridge on Monday 21st October between 10am-3pm. Please expect to join us for a full day of recruitment activities and a chance to meet young people and the team.

Services Support Officer
Warrington, Cheshire
£19,170 per annum

Summary 

Beat are currently recruiting for a Services Support Officer to join us. This is a new full time role created to support our Helpline team in answering the increase in contacts across all channels which include telephone, webchat, email, online peer support groups and support through social media.

Beat are always developing and introducing new services and are soon to be launching a pilot to provide a self-help service to those with binge eating disorders, a self-referral telephone helpline and are also exploring and planning international collaboration with other world-wide eating disorder charities.

If you enjoy working in a varied, fast paced environment and want to help Beat support those with eating disorders and the ones that support them, then please consider applying for this role. 

Description 

Beat is looking for a Services Support Officer to support the team in responding to the increasing demand from those affected by eating disorders. Officers will work closely alongside the Sessional Advisors based from home, digital helpline volunteers and also Helpline Team Leaders and Advisors.

The role is likely to be busy and varied and each shift will involve responding to contacts across Beat’s different support channels including telephone, webchat and facilitating daily online peer support groups. 

The Services Support Officer will also provide administration support for Beat’s peer support programme, Echo. This will include promoting the service, monitoring inboxes and co-ordinating weekly calls between volunteers and service users. 

Application Information

To apply, please select the apply button shown to download and complete the application. Completed application forms should be uploaded by 10am on Monday 23rd September 2019.

If you have difficulty accessing or using this version of the application form or need to apply with a CV, please contact us before applying. Please note we cannot accept CVs except by prior arrangement.

Shortlisted candidates will be informed by close of business on Tuesday 24th September 2019 interviews will take place on 30th September & 1st October 2019.

If you have not heard from us by this closing date, then please assume that your application has not been successful.

Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Services Support Officer, Helpline Support Advisor, Support Advisor, Helpline Support Officer, Service Support Advisor, Customer Service Advisor, Healthcare Advisor, Healthcare Support Advisor, Charity. 

We’re looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our busy stroke support management team, as a Service Manager.

Position: Stroke Association Support Manager

Location: Office based (Bedford) or homeworking covering Bedford, Central Bedfordshire and Hertfordshire

Hours: 35 hours per week

Salary: Competitive

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6th October 2019

Interview Date: 14th October 2019

The Role

This role can be office base in Bedford but will involve frequent travel to our service bases (Bedford, Luton, Watford, and Welwyn) and also our main area office in Bury St Edmunds.

• Reporting to the Head of Stroke Support, the Stroke Service Manager will:
• Lead, manage and support a dispersed team of 9 Stroke Support Coordinators and 3 Stroke Support Assistants whom will be delivering services to stroke survivors and/or carers in Hertfordshire and Bedfordshire.
• Ensure that our services respond to the needs of the local stroke community
• Ensure that our services meet our contractual obligations and remain within budget.
• Be responsible for cultivating and maintaining key internal local external stakeholder relationships.
• Actively contribute to the work of the Stroke Support team and the wider organisation.

About You:

The post holder will:

• A proven track record of managing, recruiting and developing people 
• Demonstrable experience leading teams through continuous improvement in service delivery
• The ability to interrogate data and customer feedback and to write concise reports demonstrating the impact of our services
• Confidence in actively representing the charity at key meetings in the locality and developing and maintaining key stakeholder relationships
• Experience of working as part of a team to deliver shared objectives and work plans
• Have excellent IT skills and demonstrate a flexible approach to your role.

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. You will be reimbursed for business mileage.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits, opportunities to progress your career and flexible working options, including the option for this role to be homebased.

About Us

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

If you would like any further information regarding this role please do not hesitate to contact the recruiting manager, contact details available on the Stroke Association website.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care Manager, Support Manager, Service Manager, etc.

We are seeking to appoint a Support Services Manager to join our dedicated team!

Are you the experienced, flexible manager we need?

37 hrs per week

Post type: Permanent

Salary: £30,000 pa (plus manager on call allowance once trained)

This is an exciting opportunity to lead and shape Hate Crime support services for a national Hate Crime charity. Our unique 24 hour helplines provide support to people targeted because of who they are as well as to agencies and witnesses.

We are very proud of our diverse team and as Manager you will provide leadership to continually develop the service and keep us at the forefront of the challenge of fighting Hate Crime.

The role is based in Leeds but if you are based elsewhere and can work from home then talk to us.

Interviews likely to be held on 8th October 2019 in Leeds.

Support Worker - Corn Street
Hours: Full time - 40 hours per week
Contract: Permanent
Location: Corn Street, Bath
Salary: £18,200.00
Closing Date: Tuesday 01 October '19 (12 noon).

If you want a rewarding job in which no two days are the same, then come and join us! We are a fun dynamic team who strive to provide a quality person centred service to some of the most vulnerable people in society.

Corn Street is an extension to our busy direct access homeless hostel offering crisis accommodation and support to rough sleepers in Central Bath.

We are recruiting for a permanent support worker to join our fantastic team. We deliver 24-hour support, 365 days a year to help former rough sleepers out of homelessness.

The role requires empathy and understanding as well as the ability to maintain clear boundaries and provide a safe environment.

The support worker role entails working with the Casework Coordinator in order to ensure that person centred care plans are completed, as well as working with external agencies. Although the role is predominantly Monday to Friday, 9 until 5 there is a need for flexibility, as at times work maybe required out of this time.

Some of our staff have lived experience, others have social care work experience, whilst some have just graduated from Uni and want to develop new skills. But what all the team members have in common is a strong value base and a natural affinity for people, who often have a range of complex needs.

With an ability to work on your own initiative as well as being part of a team who are committed to client involvement, you will be innovative and creative in your approach to meeting client need. Flexibility and empathy are a must.

If you want to work for an organisation that genuinely helps others and has real opportunities for advancement. If you are up for a new challenge or want to develop your existing skills, then we would love to hear from you!

Benefits:

• Cash health care plan
• Up to 26 days annual leave (depending on length of service)
• Employer pension contribution (up to 6% of your gross salary)
• Employee Assistance Programme
• Staff Award Scheme
• 20% Discount at Julian House Shops 

To apply

Please apply via our website. 

As part of our small, friendly team, you will plan, create and deliver communications across various print and digital channels, with a strong focus on creative storytelling and interaction with our active community.

You will spend most of your time on CLAPA’s vibrant social media pages and information-packed website, curating the safe, positive space we've created for people affected by cleft where difference is celebrated and the future is bright.

You will encourage our community to engage with our work and share their stories, and you’ll use what you learn to help make our services and communications more accessible. You will be the link between CLAPA’s services and the people that need them the most, finding new and innovative ways to advertise events and opportunities through a variety of channels to reach the most appropriate audiences. A large amount of content must be planned for various channels over the course of the year in collaboration with the rest of the CLAPA team and volunteers, so excellent organisational skills and time management are essential.

As part of a small charity, you will have regular contact with every team at CLAPA and chances to use your creativity and communications skills in many different contexts. You'll need to be proactive, solution-focused and flexible, eager to build your skills and rise to varied challenges.

About you:

• Strong written and oral communication skills, with a passion for creative copywriting and storytelling.
• Excellent skills in customer service and community management
• Self-motivated, with the ability to work independently and with other staff to help communicate CLAPA’s work to the community.

The Role:

• Proactively generating and editing content for a variety of channels, including CLAPA’s website, social media and print media. Planning and scheduling posts on CLAPA’s social media accounts (Facebook, Twitter, and Instagram)
• Managing and moderating CLAPA’s Facebook Groups and other social media accounts to develop our online community.
• Using CLAPA’s e-mail software to create and send mailings as required, including monthly e-newsletters.
• Creating graphics and copy for various CLAPA communications using templates, and creating new templates as required.
• Posting and promoting events, activities and opportunities as required by the Regional Team.
• Sourcing and cataloguing case studies, quotes and photos for use in promotional materials and in response to press requests.
• Arranging, conducting and writing up interviews with people involved in CLAPA’s work, including children and young people.

This position is ideal for an exceptional candidate just starting their career in communications or looking to make the switch to the charity sector.

Equal Opportunities & Safeguarding

CLAPA is an equal opportunities employer and we are committed to ensuring all applications are treated fairly. We monitor the demographics of applicants on the Application Form, but these questions are not mandatory and any answers will not be shared with the team shortlisting and interviewing candidates.

CLAPA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults, and expects all employees and volunteers to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.

Role:

We are looking to recruit a Support Services Manager and Company Secretary based in our Glasgow Office. 

The Support Services Manager supports the Leadership Team and Executive Director (not currently in post), the outreach and other work of the Community by ensuring that efficient services are provided and maintained in the fields of finance, staffing, IT, property and administrative support. The post is based at the Community's offices in Glasgow; the post holder will also require to travel occasionally to Iona and Mull.

The successful candidate will possess excellent communication skills and considerable experience in financial administration, acquired at a management level, as well as practical experience in the fields of personnel, property and IT and a “can-do” attitude.

Organisation profile:

Inspired by our faith, we pursue justice and peace in and through community.

The Iona Community is a Scotland-based Christian community of people from different traditions in the church, who are engaged together, and with people of goodwill across the world, in action, reflection and prayer for social and environmental justice. A long-established charity, originating in the restoration of Iona Abbey, it is now a worldwide voluntary movement of members and supporters.

The Iona Community welcomes people from every background to share its community life at its centres on the islands of Iona and Mull. Its Glasgow base is located in Carlton Court, close to the city centre.  It trades through Wild Goose Publications and the Iona Community Shop on Iona, and resources a wide range of church and community organizations through its Wild Goose Resource Group.

Application notes:

All applications must be on the Community’s Mainland Application Form (CVs are not accepted). 

A full job description can be found in vacancies section of the Iona Community website

The closing date for applications is 11:59 am BST on 30th September and interviews will take place in Glasgow on the 9th October. 

Iona Community is an Equal Opportunities Employer.

Iona Community is a Scottish registered charity SC003794
 

Job Description

Important please note:

Quetzal is committed to the safeguarding of all children, young people and adults. Anyone selected for the post will be required to hold a current Enhanced DBS check with Quetzal

As a women-only service and due to the nature and sensitivity of the service delivered, it is an occupational requirement under the Equality Act 2010, Part 1, and Schedule 9 for the post holder to be female.

This job description is an outline of the main duties and responsibilities of the post. The post holder will be required to undertake other duties consistent with the role as required by the Board of Trustees as the organisation's priorities develop.

If you wish to apply for this post, please forward a completed application and a supporting statement describing how you meet all the essential requirements with examples as outlined in the job description and person specification. Please send an email to Shabnum Osman for an application form.

Post: Service Manager

Reporting to: Quetzal Board of Trustees

Managing: Employees and volunteer counsellors

Salary: £32,029-£35,934 pro rata

Hours: 20 hours per week (3-4 days per week)

Holiday: 28 days (pro rata) Inc public holidays plus up to 4 days Christmas closure

Contract: Permanent post subject to successful completion of probationary period, benefits include car parking on site, flexible working within core hours/days

Quetzal Board of Trustees are recruiting a senior post holder to manage our specialist counselling service.  Quetzal offers long term counselling and psychotherapy services for female survivors of childhood sexual abuse.

We are a voluntary sector organisation established for thirty years providing a high quality, confidential, non discriminatory and sensitive counselling service in a safe and professional environment working with a number of partners including Comic Relief.

Our work aids the recovery of some of the most vulnerable women across Leicester, Leicestershire and Rutland who are experiencing mental health difficulties as a result of their experience and enables them to improve their self worth, resilience and confidence and to better manage their lives and relationships.

We are recruiting a Service Manager to lead our management team, staff and volunteer counsellors, build strategic partnerships, oversee high quality service delivery and manage our city centre premises.  You will have experience of financial and business management, service development, fundraising and developing successful stakeholder relationships and demonstrate a high level of professional conduct commensurate with the role.

 We are small team who operate in a collaborative style and you must have a strong team ethos.  You will report directly to the Board of Trustees and advise on the strategic direction of the organisation whilst retaining operational responsibility for the delivery of the service in line with BACP ethics.

Quetzal is committed to the safeguarding of all children, young people and adults. Anyone selected for the post will be required to hold a current Enhanced DBS check with Quetzal

Main Objectives of the Post

1. The Service Manager is accountable for the achievement of Quetzal’s strategic and business plan as set by the Board of Trustees.  She will provide strategic leadership, organise, manage and develop the work of Quetzal in accordance with the code of practice, organisation policies and statutory reporting responsibilities
2. Work effectively with the Board of Trustees to develop and manage the implementation of Quetzal strategic and business plans and to develop a vision of future growth
3. Oversee the continued development of the service and lead on the future planning of new areas of work working closely with the Trustees and key stakeholders implementing new areas of work to include planning, delivery, resources, training and monitoring systems
4. To represent Quetzal and build and maintain relationships with funders, external partners and statutory agencies and promote the service Quetzal offers to appropriate service users across Leicester, Leicestershire and Rutland

Key Tasks and Responsibilities

Strategic Leadership and Management

1. Work with the Board of Trustees to develop and implement the organisational and strategic business plan to include specific objectives and planned outcomes
2. Ensure Quetzal meets its financial, legal, statutory and contractual obligations with key stakeholders
3. Ensure the board of Trustees are informed of relevant changes in legislation, policy, funding and other key drivers of the charity’s work
4. Attend and report monthly to the Trustees on agreed outcomes to include strategic plan progress, financial and budget status by providing timely reports and information as requested including reporting annually at the AGM
5. Supervise the completion of annual reports, filing annual accounts to deadline and updating Charity Commission and Companies House records as required
6. Develop, implement, review and monitor the organisation’s policies and procedures in consultation with the Trustees, Management team, staff and volunteers
7. Develop a marketing strategy to publicise Quetzal’s services, activities and achievements locally and nationally to raise profile and maintain and develop the organisation’s interests
8. Organisational responsibility as data protection officer in respect of GDPR legislation

Contract and Project Management

1. Work collaboratively with the Business Manager to manage key external funding contracts and be responsible for overseeing  initial contracting, application, implementation and monitoring and reporting to stakeholders at agreed deadlines
2. Ensure all procedures track progress and fulfil reporting and monitoring needs of funders and reporting to Trustees
3. Maintain Quality Assurance and accreditation systems to ensure the continued high quality delivery of services
4. Participate in working and consultation groups as required, reporting to Trustees on developments and progress that impact strategic and business planning

 Finance Management

1. Work collaboratively with the Business Manager and Treasurer to develop and maintain financial records,  budget monitoring, manage spending, identifying concerns and ensure value for money across the organisation
2. Ensure the organisation is maintaining accurate financial accounting practices and clear and timely reporting to the Trustees to maintain the organisation’s financial position and sustainability
3. Liaise closely with the Business Manager to identify appropriate funding opportunities and income generation initiatives to maintain the development of the organisation

Partnership Management

1. Maintain a good knowledge of local, regional and national external partners, stakeholders and statutory agencies
2. Attend relevant groups, meetings and strategic forum to represent Quetzal and promote the organisations interests with other relevant sector partners
3. Build,  maintain and develop productive partnerships with all external stakeholders at all levels including key funding partners
4. Act as a spokesperson with local and national media as required, in agreement with the Trustees, to raise the profile and promote the work of the organisation

Management of Staff

1. Provide effective line management to Quetzal’s management team, i.e. Clinical and Business Managers and where appropriate through delegated responsibility to administrative staff
2. Ensure that organisational policies and procedures are communicated and adhered to by all staff
3. Ensure that all staff and volunteers are consulted and regularly updated on issues, developments, changes to procedure and practice
4. Evaluate the skills and experience of staff and volunteers (where appropriate) to ensure an effective service to service users via the appraisal system
5. Have an overview of safeguarding for service users, volunteers and staff, ensuring appropriate sharing of information and management of risk
6. Lead on staff recruitment in conjunction with Trustees and other staff to maintain a skilled workforce
7. Assist the Clinical Lead to recruit and maintain a team of volunteers that reflect the community and the needs of the organisation
8. Ensure that appropriate induction and developmental CPD programmes is delivered annually for  new and existing volunteers
9. Ensure that there is adequate and accessible support, supervision and training for all staff and volunteers
10. Participate in own training and development as required

Premises Management including Health and Safety

1. Manage all aspects of the premises and building operation, take lead responsibility for Health and Safety compliance, IT systems operation and infrastructure, cleaning and maintenance schedules to ensure safe and efficient operation of the premises

Other

1. Any other duties as reasonably requested by the Board of Trustees to support the delivery of Quetzal’s service, strategic and business objectives.
2. Ensure that all work is carried out in accordance with the relevant legislation, the organisations policies and procedures including

Person Specification

Education & Qualifications

Essential

• Educated to degree level or equivalent experience

Desirable

• Recent experience in relevant sector e.g. health and social care, voluntary sector, counselling services, business management, safeguarding services

Experience

Essential

• Proven track record in a leadership role
• Evidence of effective financial management
• Recent experience of fundraising and developing new income streams
• Recent experience of building and sustaining networks with a wide range of stakeholders

Desirable

• Recent experience of influencing policy development and change through working with local or national government or other statutory bodies
• Recent experience of leading significant organisational change
• Recent experience of managing a volunteer workforce

Skills & Knowledge

Essential

• Proven ability to lead, inspire and influence others to achieve positive outcomes
• Clear communicator, ability to deliver messages to a variety of audiences
• Organised and effective team leader
• Ability to manage and prioritise a wide range of tasks to agreed deadlines
• Excellent IT and administration  skills conversant with current GDPR policy,(data controller)
• Knowledge of relevant legislation including health and safety, safeguarding, equality and diversity

Desirable

• Current knowledge of voluntary sector governance practice
• Strategic and operational business experience
• Marketing and promotional skills, use of social media and web based media
• Current knowledge and understanding of issues surrounding childhood sexual abuse and the impact on Quetzal’s service users

Other

• Enhanced DBS check
• Flexible working to meet the needs of the organisation e.g. occasional working outside of office hours by agreement
• Willing to travel, locally, regionally and nationally as required

Fundraising and Communications Officer Carers Support Merton (CSM) is a well established and respected charity in the London Borough of Merton with an ambitious development programme of work to support promote and improve the quality of life of unpaid carers from the age of 5 years. CSM is currently looking for self-motivated and dynamic Fundraising and Communications Officer to join our team.

The Fundraising and Communications Officer can expect a varied role with the opportunity to develop a board range of knowledge and skills.  

Fundraising and Communications Officer

Hours: 30 hours per week (flexible working or with the possibility of some homeworking).

You will have experience of fundraising and digital communications, along with the passion to actively gain support for unpaid Carers in Merton.  You will have excellent communication skills, be highly organized, and able to balance competing priorities.

The role will include building links with local businesses, building our donor base, recruiting and supporting fundraising volunteers, writing trust and foundation applications, organizing events, creating inspiring content for social media and the production of the quarterly newsletter.  You will develop and maintain the administrative procedures to support the organisations fundraising activities.  You will have a ‘can do’ attitude and work flexibly, including occasional evenings and weekends where necessary.

This is a great opportunity to develop your career in charity fundraising and communications.  It would be suitable for someone with flexible-working needs (perhaps returning to work), or someone at an earlier stage of their career who would like to make use of their excellent digital marketing skills to make a difference locally.  There is huge scope to develop your own ideas, whilst at the same time access to the support of an experienced fundraiser along with a range of training opportunities.

For an informal discussion contact us with a date and time when we can give you a call.

Application process: Application form demonstrating how skills and experience meet the Person Specification. CV’s are not accepted.

Closing Date:  Monday 7th October 2019 5pm

Interviews:  Week Beginning 21st October 2019

Carers Support Merton, as an employer, is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This includes a commitment to robust recruitment, selection and induction procedures.

The successful candidate will be subject to a basic DBS check.

Carers Support Merton collects and processes personal data relating to job applicants. If you apply for an application pack but do not subsequently submit an application your details will be kept until the end of the recruitment process.  We will keep your details secure and will not share them with any third party. We are committed to being transparent about how we collect and use data and full Privacy Notice for applicants is available on request.

We are seeking to recruit a dynamic and proactive Tenancy Services Officer to provide a fantastic service to our residents, dealing with all tenancy related matters including managing arrears, ASB, allocations, complaints and resident engagement.  This is a new role and will be crucial to our future success, ensuring the service we provide to residents is positive, responsive and proactive, ensuring residents can successfully sustain their tenancies  You will ensure PCHA residents remain at the heart of the service and that they are engaged in a positive and proactive way. 

We have a small but dynamic team and this means that you will have the unique opportunity to make a real difference to both PCHA and our residents.

We are looking for a real people person who is a great communicator and is able to build positive and successful relationships with a diverse range of people. 

Housing Support Officer (Hostel Team) 

An exciting opportunity to make a difference to people’s lives. 

Transform Housing & Support is a charity and housing provider. They provide housing and support to more than 1,000 homeless and vulnerable people each year, helping them to develop the skills and confidence to live independently. 

Position: Housing and Support Officer 
Location: Walton-on-Thames, Surrey (commutable from Woking, Leatherhead, Twickenham and surrounding areas) 
Job type: Full Time, Permanent 
Hours: 39 hours per week 
Salary: £21,500 per annum + sleep in allowances + benefits 

Closing Date: 30th September 2019 

About the role: 

A truly exciting opportunity to help vulnerable people as a Housing & Support Officer in our Hostel Team in Walton-on-Thames (Elmbridge). 

Our Elmbridge team delivers services to a diverse client group including young people, people with learning disabilities or mental health problems, and people with a history of homelessness. 

Acting as a key worker to named clients, you will be involved in everything from assisting clients to acquire daily living skills and play an active role in their own futures, liaising with professionals from a variety of agencies, day to day property management, making applications for welfare and housing benefits and maintaining accurate and up to date records, so you can expect plenty of variety. 

About you: 

Ideally you will have six months’ experience of working with at least one of the client groups supported by the team, as well as knowledge of supported housing and the benefits system. Above all, you must be keen to learn fast and make a real difference, be highly organised, methodical and team-spirited. 

Open to trainees: 

No experience of working in Supported Housing? Don’t be put off – if you have the desire and aptitude for helping people change their lives, we will be able to consider taking you on initially as a Trainee. [Starting salary £20,000 pa + sleep in allowances + benefits.] 

It is essential that you have a full valid driving licence that will allow for occasional use of manual pool vehicles and use of your own car for business purposes. 

You may have experience of the following: Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Third Sector, Residential Care Worker, Charity, Voluntary Sector etc.