Supporter services officer jobs

The International department of World Horse Welfare is responsible for implementing the organisation’s strategy in Lower and Middle Income countries and aims to improve the welfare of as many working equids as possible. An important part of the strategy is to increase the size and scope of the international programme.

We are seeking an International Programme Officer to join the team and support and develop the community-based projects that underpin the charity’s presence in developing countries. As the organisation begins to work more closely with the human development sector and raise its profile at government and institutional levels, this role will be influential in developing relationships and seeking funding opportunities to support the expansion of World Horse Welfare’s overseas activities.

This is a UK-based remote position. Candidates must be resident in the UK, have the legal right to work in the UK, and be able to travel internationally when required.

Key responsibilities include:

• Liaison: Staying informed on the development sector and identifying potential opportunities to work with other organisations or donors. Reporting to the department and partners on programme matters and initiatives.
• Influencing: Represent World Horse Welfare with key stakeholders in project countries, including local and national government, academic institutions, official bodies, such as OIE and FAO, other human development institutions including EC, local organisations and the private sector.
• Management: Manage and support local partner organisations, regional coordinators, consultants and professional volunteers.
• Project Management: Support our partner organisations in the design and management of projects in designated countries including budgeting, financial management and the implementation of monitoring and evaluation systems.
• Fundraising: Identify funding opportunities relevant to project countries and support local partner organisations to submit funding applications.
• Knowledge: Increase and share learning about project countries concerning working equids, animal welfare and the human development sector.

About you:
You will have experience in monitoring projects, managing budgets and working with diverse stakeholders in varied cultural contexts. You can identify practical, locally appropriate solutions and manage complex or remote operations effectively. Skilled in project planning, communications and using digital tools, you also work flexibly, can travel independently when needed, and bring a respected, values-led approach aligned with our mission. Knowledge of equine health and welfare and experience in handling and husbandry is desirable.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.

We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role:

You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
• Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
• Develop support plans where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
• Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
• Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.

Ideally you will have:

• Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Experience of working in an outcomes focused service
• Knowledge of the criminal justice system and the impact of crime
• Knowledge and understanding of Domestic Abuse processes and services
• Experience of engaging with vulnerable victims of crime who may have complex needs

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Smart Works is looking for a Finance Officer to manage day‑to‑day financial transactions related to Accounts Payable (AP) and Accounts Receivable (AR). This role ensures timely and accurate processing of invoices, payments, receipts, and reconciliations, while maintaining strong financial controls and supporting the wider finance team with reporting and administrative duties.

For full details please see the attached job pack.

To apply, please use our online portal to submit a CV and answer the following screening questions by 12 noon on Tuesday 28th April 2026. You will be prompted to provide your answers to the questions during the online application.

Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.

Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.

We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.

This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.

You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.

As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.

This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.

This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.

Key aspects of the role include:

• Leading and supporting coordinators to deliver safe, consistent, and high-quality services
• Ensuring strong safeguarding practice and overall service quality
• Building relationships with community partners to strengthen and grow services
• Supporting the effective integration of volunteers across services
• Using insight, feedback, and experience to improve and develop services over time

Why join Evergreen?

• Make a genuine and visible difference to people’s lives
• Work in a values-led organisation with a clear sense of purpose
• Have real ownership and autonomy in your role
• Be part of a supportive and committed team
• Benefit from flexible working within a 30-hour week (typically 10am–4pm)

We welcome applications from people of all backgrounds who are able to work in line with our values.

If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.

YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.

You will get out into the community via outreach engagement, offering one-to-one support, events and groups.  You iwill be a key part of our Information and Guidance team, delivering wellbeing programmes and workshops for YES. 

This role is frontline and delivery-focused, supporting the development of responsive, inclusive, and professionally delivered services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff. 

We are recruiting a dedicated Senior Client Services Coordinator to deliver our assistance dog programmes, providing tailored, one-to-one training & support to our clients and their dogs. This includes task work, obedience, and building strong partnerships through home visits, community sessions, and nationwide travel.

The Senior Client Services Coordinator will oversee the client services team, ensuring high-quality support across assessments, waitlists, aftercare, and partnerships. Responsibilities include training new staff, supporting recruitment, managing client progress and behavioural concerns, and contributing to team planning and performance.

The role requires strong experience in dog training and behaviour, excellent communication skills, and the ability to make informed decisions in a fast-paced environment. Flexibility is essential, including some evenings, weekends, and travel.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as a Community & Events Fundraising Officer, to help develop and grow this key area by engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities.

This opportunity comes at an exciting time within the Charity as we look to grow our team and reach. The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.

We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we look to embed our ambitious new strategy to grow our income, reach and impact.

Key tasks and responsibilities

Community & Events

• Working with the Fundraising Manager to develop and implement strategies to support the growth from community fundraising activities.
• Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals.
• Develop an annual calendar of participation events, including leading on the creation and delivery of marketing activity for these initiatives to maximise promotion, engagement and income.
• To work closely with the Hospital Engagement team within the Charity Hub to help ensure good cross stewardship, maximise hospital staff participating in events and being on-hand to meet with potential donors.
• Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets.
• Support with the recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them.
• Cultivate and manage relationships with supporters, ensuring excellent stewardship and engagement.
• Identify and develop opportunities to grow the Charity’s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation).
• Representing the Chairty at external functions, events, giving talks and presentations as required.
• Work closely with the marketing team on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement.
• Build a robust fundraising pipeline across community and events, monitoring and evaluating the success of fundraising activities, producing regular reports and data analysis.
• Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability.
• Keeping accurate records of donor interactions, income, and expenditure on the charity’s database (Beacon).
• Performing other duties as reasonably required within the role.
• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.

Knowledge and experience

• Experience of increasing income through successful community events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector.
• A proven track record of delivering an excellent customer/supporter stewardship experience.
• Experience of managing multiple projects and budgets.
• Demonstrable experience using data insight and analysis to inform decision making.
•  Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter databases.
• Knowledge of a Fundraising Database and knowledge of fundraising regulations.

Skills, abilities, and behaviours

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people.
• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
• Ability to adapt quickly and be solutions focussed.
• Ability to prioritise and manage a demanding workload and work on several priorities at once.
• Ability to work as part of team and to use own initiative.
• Knowledge and experience of using a CRM database (Beacon).
• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences.
• Good written skills with the ability to communicate with different stakeholders.
• Self-driven and results orientated with a positive outlook and clear focus on supporters.
•  Willingness to work hard and attend, where necessary commitments outside normal office hours.
• A Full UK driving license and access to a car.

Job Title: Marketing Officer

Reporting To: Senior Marketing Officer

Salary: £26,846 – £31,439

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.

Main Duties/Tasks

Marketing Planning, Campaign Delivery & Performance:

• Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
• Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.
• Analysis of campaign performance and audience insights to inform future marketing decisions.

Content, Channels & Brand:

• Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams.
• Collaboration within the marketing team across branded social channels to drive growth and engagement.
• Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
• Upholding of brand positioning to always agreed deadlines.

Stakeholder Management, Delivery & Operations:

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

____

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Closing date: Monday 5th May

Interviews: Tuesday 13th May

At YES, we care about young people futures, providing wellbeing and therapeutic support.  This brand new role will support young LGBTQ+ people to connect via a new social group and provide one to one support around issues such as sexuality, gender identity, relationships, isolation, education. You will lead and develop YES’s LGBTQ+ offer, ensuring services are peer-led, affirming, safe, and professionally delivered.

This role requires lived experience and a strong understanding of LGBTQ+ identities and issues affecting young people, alongside professional boundaries, safeguarding awareness, and service development capability.

If you are keen to help young LGBTQ+ people in the area and have experience in delivering and/or developing services, we would love to hear from you.  We are a small but growing charity with strong roots in our local area.

Job Title:
Senior Grants Officer

Reporting To:
Grants Manager

Salary:
£31,125 – £39,826

Hours:
37.5 hours per week

Duration:
Permanent

Location:
Alder Hey Children’s Charity, Liverpool / Hybrid working

Job Purpose

We have an exciting opportunity for someone to join our grants team to support the charity in delivering approximately £5m of grant awards per year.

The Senior Grants Officer will play an active role in supporting Alder Hey Children’s Charity’s grant development and awarding process, liaising with Trust colleagues on grant applications and awards.

The post holder will work closely with fundraising teams to support donor asks and ongoing stewardship.

They will also support the Grants Manager in developing systems and processes for effective grant management, including maintaining up-to-date records on Salesforce.

Main Duties / Tasks

Grant Programme Delivery & Oversight

• Oversee application pipelines and grant status, ensuring efficient progression and escalating issues where required
• Monitor applications in development, ensuring alignment with Charity priorities and Theory of Change model
• Support small grants assessment meetings, including follow-up actions such as applicant liaison and issuing grant letters
• Respond to enquiries from grant holders, managing or escalating risks and underperformance
• Ensure fundraising teams are kept informed where external funds are attached to grants

Applicant & Stakeholder Support

• Act as a primary point of contact for grant applicants, advising on eligibility, criteria and application processes
• Build and maintain effective relationships with Trust staff, charity colleagues and external partners
• Represent the grants team in internal meetings where required

Performance Monitoring & Continuous Improvement

• Support monitoring of KPIs, including turnaround times, ensuring performance targets are met
• Identify opportunities to improve grant processes, systems and documentation
• Share learning and best practice across the charity

Programme Development

• Contribute to the development of grant programmes aligned with Charity priorities
• Support creation and improvement of applicant guidance and programme materials
• Work collaboratively with Impact & Insights colleagues to support a one-team approach

Other Duties

• Act as an ambassador for Alder Hey Children’s Charity in line with organisational values
• Contribute positively to the wider team and support fundraising events where required
• Undertake any other reasonable duties as requested by your line manager

Person Specification

Qualifications, Knowledge and Experience

Essential:

• Experience in the charity, voluntary, public or philanthropic sector, ideally in a grants or programme role
• Knowledge of assessing grant or funding applications, including reviewing proposals and budgets
• Experience of administration and management processes, including record keeping, due diligence and reporting
• Experience using databases or grant management systems
• Experience managing multiple applications or projects to deadlines
• Understanding of governance and good practice in grant awarding and reporting
• Understanding of the charity and funding landscape

Desirable:

• Experience in a grant-making organisation, foundation or trust
• Experience supporting panels, committees or trustees
• Experience using Salesforce or similar CRM systems

Skills and Attributes

Essential:

• Commitment to equity, diversity and collaborative working
• Strong analytical and numerical skills
• Clear and concise written communication skills
• Excellent verbal communication skills
• Strong organisational and time-management skills
• Self-motivated with a positive, flexible approach
• High attention to detail
• Good judgement and integrity
• Ability to work collaboratively and contribute to shared learning
• Ability to line manage and support a Grants Assistant
• Strong IT skills including Microsoft Office and database systems

Desirable:

• Advanced Excel skills
• Experience improving grant processes or systems
• Experience building relationships with applicants and grantees
• Interest in developing grant-making practice

Additional Requirements

Essential:

• Commitment to continuing professional development
• Strong interest in working for a children’s health charity
• Commitment to the values of Alder Hey Children’s Charity
• Willingness to support wider charity activities
• Willingness to occasionally work outside normal office hours

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion
We are passionate about what we do and inspire others.

Magic
We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Join The 180 Project at a pivotal moment of growth and transformation. As we scale our impact, expand our social enterprise, we are seeking a Head of Corporate Services to help shape our future.

This is a unique opportunity to combine strategic leadership with hands-on management. Working closely with the Chief Executive, you will strengthen our financial sustainability, build robust systems, and unlock new opportunities through partnerships and income generation. You will play a central role in ensuring the organisation is operationally strong, compliant, and ready to grow, enabling us to reach more people who need us most.

If you are a values-driven leader who thrives on both shaping strategy and making things happen day-to-day, this is a chance to be part of something meaningful and make a lasting impact.

Membership Officer
£38,469 pa plus excellent benefits
Aldgate, London
35 hours per week

The ideal candidate for the Membership Officer role will be an organised, detail-oriented individual with strong administrative, financial processing and customer service skills.

You will be confident managing multiple workstreams within a busy professional body environment and comfortable working with membership databases, financial transactions, and structured processes.

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.

The College is a charity with over 13,000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.

The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.

Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

We reserve the right to close the position early if we receive enough suitable applications.

Closing date: 27 April 2026.

Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.

You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.

The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.

Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.

If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 348
Contract: Permanent
Working hours: Full time, 37.5 hours per week
Salary: £28,000 per annum
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 17,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 20th April 2026.
Interviews to be held on 29th April 2026 in our Watford Wellbeing Centre.
N.B. Please quote reference number 348 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.