Supporter services officer jobs

Jimmy’s Cambridge are seeking a Director of Performance.  This is a completely new post, designed to radically transform assurance and accountability ahead of licencing and regulatory compliance within our sector.  We have always prided ourselves on being ahead of the curve within the sector, whether that’s through innovation, widening our offer, or resourcing our professions, and now again, we are getting ahead of the curve to drive up standards and lead from the front. 

The Director of Performance will hold the organisation and its staff to account for providing exceptional service and gold standard accommodation to our residents.  The post holder will line manage the Head of services, Head of Finance and People, Head of Fundraising, Communications and Communities and the Project Officer, holding them to account for delivery of business and service plans, effective and efficient running of portfolios and functions, high levels of Return on Investment (ROI), stakeholder satisfaction, regulatory compliance and commissioner and contract delivery.  The post holder will utilise data, evidence and insights to assess performance and assure the CEO and Board that Jimmy’s Cambridge is run effectively and efficiently for the benefit of our residents. 

You will come from a very strong performance background, most likely with a highly detailed understanding of regulatory compliance within any regulated / licenced sector.  You will be unafraid to ask difficult questions, scrutinise business and operational planning, put into practice swift and effective performance improvement initiatives, and assure a Board of your services / portfolios efficiency, effectiveness and grip within complex operating environments.  Unafraid of robust conversations and relationships, you will not shy away from what needs to be done to ensure the very highest standards for our residents.  You will not necessarily come from a homelessness or housing background, but you will possess a strong poverty reduction, inclusion and social justice ethos.  Empathetic with a titanium core! 

Closing Date: 12 noon Friday 10th July 2026.

Interviews will be held in Cambridge on Friday 17th July 2026 with Natasha Davies CEO and Ian Cardwell Trustee

Please get in touch if you would like to arrange an informal Conversation with Natasha Davies CEO. Please be aware Natasha is unavailable 6-10 July. 

How to Apply

To apply, please send us your CV (maximum 3 pages) plus a short statement (maximum 2 pages) explaining why you are interested in the role with detailed reference to the person specification.

No agencies will be considered. 

About Us

Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.

We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.

Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.

About the Role

This is a varied and rewarding role combining community development, project delivery, and fundraising.

As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.

You’ll play a key role in:

• Developing new initiatives based on community insight
• Leading projects from idea through to delivery and evaluation
• Building partnerships across the local area
• Securing funding and demonstrating impact

This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.

Essential Skills & Experience

• Experience in community development, project coordination, fundraising, or a similar role
• Strong organisational skills and ability to manage multiple projects
• Excellent communication and relationship-building skills
• Experience using community insight or feedback to shape services or projects
• Ability to work both independently and collaboratively within a small team
• Good IT skills, including data management and basic budgeting
• Willingness to work occasional evenings and weekends to support community activities
• Commitment to inclusion, empowerment, and community-led approaches

Desirable Skills & Experience

• Experience working with volunteers
• Experience writing funding bids or managing grants
• Knowledge of local community services or challenges
• Experience monitoring and evaluating projects and reporting on impact
• Experience managing budgets or reporting to funders
• Ability to travel locally (e.g. driving licence or equivalent access)

Why Join MCFT?

• Make a visible, meaningful difference in a local community
• Help shape and deliver community-led projects from the ground up
• Work in a supportive, collaborative team environment
• Enjoy flexible working options to support work–life balance
• Gain experience across both project delivery and funding development
• Be part of an organisation that values people, place, and inclusion

The Role

The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers.

The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums.

This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide.

As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment.

If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you.

This role is fixed-term for 12 months.

What we're looking for

What's in it for you

brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

About the role

We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.

This role is a fixed term contract until end of February 2027.
 
About you 

You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. 

With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.

Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.

Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

If you’ve any immediate questions please contact us. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who 
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026

Chiva is looking for a compassionate and experienced Specialist Support Officer to provide emotional support, advocacy, and practical guidance to children, young people, and families affected by HIV across London.

About Chiva

Chiva is a charity in the UK whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

What You’ll Do

• Provide one-to-one and family support
• Advocate for young people across health, education, and social care services
• Work alongside NHS multidisciplinary teams
• Deliver engaging peer support events and group activities
• Help young people navigate their journey into adult healthcare services 

Who We’re Looking For

You will be a qualified social worker or registered health and social care professional with experience of supporting children, young people and families with complex needs. A passion for empowering young people and promoting inclusive, person-centred support is essential. 

Join Chiva and become part of a dedicated team making a real impact every day.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please see the Job Description and Person Specification on the Chiva website for full details.

Deadline for applications: Thursday 9th July 2026.

Interviews to take place on: Monday 20th & Tuesday 21st July.

Key responsibilities and duties

The Clinical Service Manager will be responsible for supporting the effective day-to-day management and development of The Maya Centre’s clinical services. Key duties will include:

• Providing clinical management across The Maya Centre’s therapeutic services and therapist teams.
• Managing the client journey from referral through to assessment and allocation.
• Overseeing referrals, triage, assessments and allocation processes for new clients.
• Acting, alongside the Clinical Director, as a senior clinical point of contact and providing case consultation where required.
• Supporting and managing therapists, including responding to clinical queries and ensuring compliance with policies and procedures.
• Undertaking clinical risk assessment and risk management as required.
• Ensuring outcome measures, including CORE, are completed and used effectively across clinical services.
• Maintaining high standards of clinical governance, record keeping, monitoring and evaluation.
• Supporting the recruitment, induction and professional development of therapists.
• Working with the Clinical Director, CEO and wider team to develop and improve The Maya Centre’s service model.
• Building positive relationships with partner agencies, community organisations, health and social care providers, funders and other stakeholders.
• Supporting consultation events, stakeholder engagement and the promotion of The Maya Centre’s services.
• Contributing to reports for trustees, funders and other audiences.
• Attending relevant meetings, including clinical team meetings, supervisors’ meetings, management meetings and CPD sessions.
• Representing The Maya Centre externally at relevant inter-agency and clinical meetings where appropriate.
• Supporting fundraising, events and wider organisational activities when required.

Person specification:

Essential

• Full membership, registration and accreditation with UKCP, BPS, BPC and/or BACP.
• A minimum of three years’ post-qualification clinical experience.
• Evidence of continuing professional development in line with relevant professional body requirements.
• Experience of working clinically with clients who have experienced childhood trauma.
• Experience of culturally sensitive clinical practice.
• Knowledge of relevant legislation and its implications for clinical practice.
• Good knowledge and experience of a broad range of psychological therapies.
• A minimum of two years’ experience of clinical service management.
• Experience of management within an organisational context.
• Experience of working in different cultural contexts.
• Excellent people management skills.
• Ability to work independently and collaboratively as part of a team.
• Ability to build and maintain positive relationships with community organisations, health and social care providers, partner agencies and funders.
• Excellent written and verbal communication skills.
• Experience of collecting and measuring clinical outcomes, including CORE.
• Good IT, numeracy and data skills, with the ability to collate and present information clearly.
• Strong organisational skills and the ability to meet deadlines.
• A strong commitment to anti-discriminatory, trauma-informed and intersectional practice.

Desirable

• Qualifications or training in therapeutic modalities beyond psychodynamic or analytic approaches.
• Experience and knowledge of using CORENET.

Equality, diversity and inclusion

Please note that this post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

We want our organisation to reflect the diversity of the women we serve, and we particularly welcome applications from women with lived experience of the issues we work with, and from women from Black, Asian, Minority Ethnic or Refugee communities

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.

Everyone deserves good mental health.

The Mental Health Foundation is the UK's leading charity focused on the prevention of poor mental health. For more than 75 years, we have combined research, policy, campaigning and public engagement to challenge the causes of poor mental health and drive lasting change.

Today, mental health outcomes across the UK are worsening, particularly for children and young people. While services remain focused on responding to crisis, we believe prevention must become the foundation of the UK's approach to mental health. Our new five-year strategy, ‘A Call to Act: Fighting for Prevention in Mental Health’ sets out an ambitious vision to achieve that change.

Why we are recruiting

After eight successful years, our current Chief Executive will be stepping down, creating an exciting opportunity for a new leader to guide the Foundation through its next phase of growth and impact.

The organisation enters this transition from a position of strength: a clear and ambitious strategy, a talented and committed team of around 70 staff across the UK, strong finances, a respected national profile, a supportive Board and committed Chair.

The opportunity

As Chief Executive, you will be the chief ambassador of the Foundation. You will lead the delivery of our new strategy, strengthen our influence with governments, policymakers and partners, and ensure we continue to grow our impact and income.

Working closely with the Board, a highly capable Senior Leadership Team, supporters and partners, you will champion prevention as the solution to the UK's mental health crisis, helping to shape policy, public understanding and systemic change across our priority areas:

· Championing prevention: so that we can prevent mental health problems before they take root, tackling the causes instead of waiting to treat the symptoms.

· Online worlds: so that people are protected from harm and are more mentally healthy in their online activity.

· Bullying and discrimination: so that children and young people are protected from the life-long harms these can lead to.

· Working lives: so that young people can thrive in mentally-healthy workplaces that support their wellbeing.

This is an opportunity to lead one of the UK's most respected charities and improve the lives of millions of people.

Who we are looking for

We are seeking an inspiring, values-driven leader with the credibility, ambition and vision to take the Foundation forward.

You will bring:

• Significant senior leadership experience as a CEO, Executive Director or similar SLT role
• A proven track record of leading organisational growth, impact and fundraising success
• Outstanding communication and strategic partnership-building skills
• Experience of engaging and influencing senior stakeholders, policymakers, funders and the media, to effect change
• Strong strategic, financial and organisational leadership capability
• A collaborative leadership style that empowers and develops others
• A commitment to equity, inclusion and the Foundation's values

Knowledge of mental health, public health, prevention, related research, or campaigning would be highly advantageous, though we welcome applications from candidates with transferable leadership experience and relevant insights from closely adjacent or intersecting sectors.

Join us

This is a rare opportunity to lead a nationally respected organisation at a pivotal moment for mental health in the UK. If you are passionate about creating long-term social change and have the leadership skills to inspire people, influence systems and deliver impact at scale, we would love to hear from you.

To read more about the organisation and role, please download the full appointment brief.

Together, we can build a future where everyone can live with the good mental health they deserve.

Closing date: 16 August 2026

People Beyond Profit Conversations: 20-31 August 2026

Mental Health Foundation Interviews:

• First Stage: 7 September 2026 (in-Person)
• Second Stage: 14 September 2026 (In-Person)

Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week

This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.

As Director of Community Services you will:

• Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.  

• Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.  

• Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.  

• Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.  

• Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.  

• Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.  

• Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.  

• Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.  

• Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.  

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 July 2026

Interview dates as below:

1. Stakeholder sessions: 20th & 21st July 2026
2. Final panel interviews: 27th & 28th July 2026

About Kidney Care UK

Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the Role

Our regional Patient Support Officers play a key role in establishing Kidney Care UK in their designated region and enabling patients, their families, carers and professionals to access independant support on social, financial, health advocacy and wellbeing.

You will proactively engage with kidney patients and their families as a source of advice,information, and support to improve care and wellbeing outcomes for kidney patients. You will seek to inform and empower individuals, providing the tools and knowledge to enable confident self-management and be the regional face of Kidney Care UK patient support services, raise awareness of the service and the Charity and build strong relationships with kidney patients, the renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in the region. 

You will be responsible for the day-to-day delivery of the Patient Support Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location.

Key Responsibilities:

•  Liaise with and support patients and their carers face to face and by telephone to provide information, advice and support on a range of personal, emotional and practical matters.
• Through regular visits to renal units in your designated area, establish and maintain a presence to enable patients' easy access to Kidney Care UK support services.
• Promote and attend local health information events to raise awareness of Kidney Care UK and the benefits of its Patient Support Service with kidney patients, their families and relevant health professionals. 
• Establish and maintain strong relationships with the regional kidney community through fully engaging with KPAs, health professionals and relevant health and community stakeholder groups.
• Maintain accurate records to allow effective reporting on key performance indicators such as number of patients supported, type of support provided, key needs etc.

About you

You will have an empathy with our patient group and an understanding of kidney disease and the needs of people with kidney disease, their families and carers. You will be able to work independantly and have excellent communication skills, both verbal and written and above all have the ability to deal professionally, calmly and sympathetically with people affected by kidney disease.

An understanding of the relevant UK benefits legislation and entitlements is essential as is having excellent IT skills, including Word, Powerpoint and Excel. You will hold an Advice and Guidance qualification or be willing to complete it within 6 months of service in the role.

The role is home based but you will need to live within the region that you are applying for and have the ability to travel independantly throughout the area on a regular basis and to attend national meetings/events as required. There will also be a requirement to undertake occasional evening and weekend work and some flexibility to be able to work some irregular hours to meet the needs of our patients.

The areas are as follows:

North East: Newcastle Upon Tyne, Sunderland and North Cumbria. This role is part funded by the North Gas Network through the vulnerability and carbon monoxide allowance fund.

South West: Cornwall, Devon, Exeter and Plymouth. This role is funded by Wales and West Utilities through the vulnerability and carbon monoxide allowance fund.

Please be aware that as they are funded positions they are fixed term posts until 31 May 2028. There is a possibility of extension but no guarantee.

Safeguarding statement

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An Enhanced DBS will be required for this role.

If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV and cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification and please state which area you are applying to.

We look forward to hearing from you.

An exceptional opportunity to lead an established, trusted & values-led organisation with a committed team and meaningful mission to champion unpaid carers and shape its next chapter. 

Chief Executive Officer 

Hours – 37.5 hours per week

Salary - £60-65,000 per annum FTE

About Us 

Carers Support Centre is a values-led charity working across Bristol and South Gloucestershire to support unpaid carers—people providing vital care to family and friends at home. We are widely recognised locally, regionally and nationally as a trusted and respected organisation. 

The Opportunity 

We are seeking a dynamic and inspiring Chief Executive Officer to lead the organisation into its next phase. Working closely with our Board of Trustees and staff team, you will shape our future direction at a pivotal time—when demand for support is rising and the voluntary sector faces increasing financial and operational pressures. 

This is a rare opportunity to build on a strong legacy and lead an organisation that makes a real and lasting difference every day. Unpaid carers are under growing pressure, and we are looking for a CEO who will: 

• Champion their rights and voices 

• Strengthen partnerships and influence across the system 

• Secure sustainable funding to support future growth 

Carers Support Centre is in a strong position—with a committed and talented team, a respected reputation, and a solid platform for development. This is an exciting moment for a new CEO to help shape what comes next. 

Main Duties 

The Chief Executive Officer will: 

• Lead the strategic direction, performance and day-to-day running of the organisation 

• Build and sustain strong partnerships and income streams across the health, care and voluntary sector 

• Ensure robust governance, financial management and safeguarding arrangements 

• Work closely with the Board to support effective leadership, decision-making and accountability 

• Inspire, lead and develop staff and volunteers to deliver high-quality, impactful services for carers 

• Act as a visible ambassador for the organisation, promoting its work and influence locally and beyond 

There’s lots more we could tell you, but why not apply and come and see for yourself.If you’d like any further information, please email Jen Tomkinson; Trustee  or our current CEO, Mike Coe  to arrange a mutually convenient time for a phone call. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Directorate background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Job purpose

The Director of Advice Services provides strategic leadership for Toynbee Hall’s Advice Services Directorate, ensuring the delivery of high-quality, accessible and impactful services that support people experiencing poverty, financial hardship, social exclusion and inequality.

Scope of role

The Interim Director of Advice Services is responsible for the strategic and operational leadership of all Advice Services delivered by Toynbee Hall.

This includes direct delivery services, partnership programmes, grant-funded projects and commissioned contracts delivered across community, healthcare and criminal justice settings.

The postholder will oversee a complex portfolio that includes:

• Debt advice and financial wellbeing services
• Welfare benefits and generalist advice services
• Legal advice services including employment and housing
• Welfare benefits services for customers with cancer
• Ministry of Justice-funded prison-based advice services
• Future commissioned, grant-funded and partnership programmes

Key Responsibilities

Strategic Leadership

• Lead the strategic direction and development of the Advice Services Directorate.
• Contribute to organisational strategy and planning as a member of the Senior Management Team.
• Ensure services align with Toynbee Hall’s mission, strategic objectives and organisational priorities.

Financial Planning and Performance

• Work with Finance colleagues to develop budgets, forecasts and financial plans across the Directorate.
• Ensure services operate within agreed budgets and deliver value for money.
• Monitor financial performance across contracts, grants and programmes, identifying risks and opportunities.

Business Development and Growth

• Lead the development and delivery of the Directorate’s growth strategy.
• Identify new funding, commissioning and partnership opportunities.
• Lead the development of bids, tenders and funding proposals.

Contract and Partnership Management

• Provide strategic oversight of all contracts, grants and service agreements.
• Lead negotiations with commissioners, funders and delivery partners.
• Ensure effective contract management processes are embedded across the Directorate.

Service Portfolio Leadership

• Provide strategic oversight across all advice services including debt, welfare benefits, generalist advice, legal advice, Macmillan services and prison-based advice programmes.
• Ensure services are integrated where appropriate and provide a seamless client journey.
• Drive innovation and continuous improvement across all service areas.

Person Specification

Essential Criteria:

• Experience of leading large-scale advice, support, health, justice or community services and projects.
• Proven experience of business development, income generation and securing funding or contracts
• Experience of leading complex partnerships / multi-agency programmes.
• Experience of negotiating and managing significant contracts, grants and service agreements.
• Strong understanding of service quality, governance, compliance and risk management.
• Experience of budget management, financial planning and working with finance colleagues to support effective financial oversight.
• Ability to build relationships and influence at senior level with funders, commissioners, regulators and strategic partners.

Desirable Criteria:

• Experience of working within or alongside the Money and Pensions Service (MaPS)
• Experience leading within a senior Advice Services Directorate
• Experience in developing or delivering advisor training and technical supervision.
• Understanding of criminal justice or mental-health service environments.

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave
• After 3 years: +1 additional day
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
• Perk Box
• Life Insurance

Please refer to the attached job description for more details.

Job Title:  Officiating Social Impact Officer

Reporting to:  Cricket Development Manager

Location: Trent Bridge, Nottingham, NG2 6AG

Hours: Part-Time 21 hours per week/3 days (some evenings and weekends)

Salary: £ 15,600 pa. (£26,000 per annum pro rata)

Trent Bridge Community Trust is seeking a passionate and driven individual to lead on an impact-led approach to using the power of sports officiating to make a meaningful difference in communities across the county.

This role offers an exciting and unique opportunity to shape a new direction for officiating, with a strong focus on using umpiring and scoring as vehicles to improve physical and mental well-being, build confidence and reduce loneliness, particularly in non-cricketing communities.

You will have the opportunity to shape and deliver development opportunities, such as mentoring programmes and engagement initiatives, while growing and supporting strong networks that help officials feel connected and valued.

You will oversee the Officiating Administrator, who will manage systems and administration, allowing you to focus on leading engagement, development and impact with the autonomy to influence the programme’s development. You will also work closely with the Nottinghamshire Officials Advisory Group, chairing their sessions and working with volunteers to increase the group’s impact.

To be successful in this role, you will need to be confident in engaging with a wide range of people and communities, with a strong ability to communicate effectively across different environments. You will be committed to working collaboratively with internal and external stakeholders and understand the value of social impact in sport, particularly in supporting well-being, confidence and connection. You will also be proactive and self-motivated, with the ability to take initiative in shaping and developing the programme.

This is a flexible, part-time role offering the chance to take ownership of an important area of work, contributing both to the growth of cricket and the well-being of people across Nottinghamshire.

If you’re passionate, motivated, and ready to make a difference, we’d love to hear from you.

1. RELEVANT GENERAL OBJECTIVES

(Source: 2021-2025 Strategic Plan)

• Invest in Trent Bridge so that it retains its Test Match status and is seen as a year round entertainment destination and as a hub for cricket in Nottinghamshire.
• Create a culture of winning teams that provides sustained success for Nottinghamshire and England.
• Drive participation growth and positive change by taking projects and programmes into communities throughout Nottinghamshire.
• Maintain the club as a financially and commercially sustainable organisation at the heart of our community.
• Innovating across all departments to create success through delivering the best playing, partner, member and supporter experiences in cricket
• Attracting, inspiring and retaining the best people by creating a playing and working environment that is enjoyable, challenging and fulfilling

2. SPECIFIC ROLE PROFILE

To lead and coordinate a programme which recruits, engages, retains and develops umpires and scorers across the county, with a particular focus on using social impact and wellbeing outcomes to grow officiating in non-cricketing communities.

The role will focus on engagement, development and impact, working alongside an Officiating Advisory Group Administrator who will support delivery through systems, logistics and appointments.

Priority Focus Areas

A. Recruit – Engage and attract new umpires and scorers, particularly from underrepresented and non-cricketing communities.

B. Convert – Support new officials to become active and confident through structured engagement and early experiences.

C. Develop and Retain – Develop strong mentoring programmes and development opportunities to create belonging and progression.

D. Social Impact and Insight – Evidence and apply the mental, physical and social wellbeing benefits of officiating.

E. Networks and Community – Strengthen connections across officials through inclusive and active networks.

F. Partnership – Work with internal and external stakeholders to expand officiating opportunities outside the traditional cricketing community.

A. Recruit.

• Develop and promote officiating opportunities to a wide and diverse audience.
• Support the promotion of ECB umpire and scoring courses, working alongside the Officiating Administrator.
• Tailor opportunities and engage female, ethnically diverse, young adults under 25 and older adults over 50 to position officiating as a rewarding and beneficial activity.

B. Convert.

• Build relationships with newly trained officials to support their transition into active officiating.
• Deliver engagement initiatives such as a New Umpire Development Day, focusing on confidence, skills and community-building.
• Provide regular communication and encouragement to support early match experiences and progression.
• Work with partners and volunteers to ensure new officials are provided with appropriate opportunities.
• Use insight and data to identify individuals needing additional support.

C. Develop and Retain.

• Develop and oversee mentoring programmes for new and developing officials.
• Work with volunteers to shape and deliver a year-round CPD programme for umpires and scorers.
• Lead engagement initiatives that enhance the experience of being an official, including networking events and recognition.

D. Social Impact and Insight.

• Develop a framework to measure the social impact of officiating, including mental well-being, physical activity, social connection, loneliness and employability skills.
• Produce case studies to highlight the positive impact of officiating across different demographics.
• Use insight to inform programme design, funding applications and stakeholder engagement.

E. Networks and Community.

• Support a connected network of umpires and scorers across the county.
• Maintain active communication channels to drive engagement and peer support.
• Support volunteer representatives to manage and grow special interest networks.
• Ensure officials feel supported, valued and connected to the wider community.

F. Partnership.

• Build relationships with community organisations, education providers and partners to expand officiating opportunities.
• Work with internal partners to increase the community reach of officiating programmes.
• Contribute to funding applications using social impact evidence.

3. KEY PERFORMANCE INDICATORS

• · Number of new officials recruited, including from non-traditional cricket audiences.
• · Conversion rate of newly trained officials into active participants.
• · Number of officials engaged in mentoring and development programmes.
• · Participation rates in CPD and development activities.
• · Growth and engagement in officiating networks and communities.
• · Number of new partnerships with community organisations and stakeholders.
• · Evidence of improved well-being outcomes (mental, physical and social) among participants.
• · Number of social impact case studies and reports produced.
• · Successful use of social impact data to secure funding or investment.
• · Percentage of officials who report feeling connected, supported and valued within the network. 

PERSON SPECIFICATIONS

Essential

• Experience of working in sport or community development.
• Experience of engaging and working with a wide range of people and communities.
• Experience of planning, delivering and evaluating programmes or initiatives.
• An understanding of the value of social impact in sport, including how participation can support physical and mental well-being.
• Knowledge of sport and the role it can play in engaging individuals and communities.
• An understanding of community engagement, particularly working with diverse groups and reducing barriers to participation.
• Strong communication skills, with the ability to engage effectively with a wide range of people and communities across different environments.
• Ability to build and maintain effective relationships with volunteers, partners and stakeholders.
• Strong leadership and facilitation skills, with the confidence to lead and chair groups.
• Strong organisational and planning skills, with the ability to manage multiple priorities.
• Ability to work independently and take initiative in shaping and developing programmes.
• Comfortable using data and information to support decision-making.
• A willingness to undertake basic training in cricket umpiring and scoring.
• An outgoing, friendly and supportive personality, with the confidence to engage a wide range of people and communities.
• Passionate, reliable and dependable, with a strong commitment to using sport to create positive social change.
• Ability to work independently with minimal supervision, taking ownership and showing initiative.
• A positive and collaborative approach to working with colleagues, volunteers and partners.
• A strong commitment to equality, diversity and inclusion, with a focus on engaging underrepresented communities.
• Flexibility to work evenings and weekends where required.
• Ability to travel to multiple locations across the county to deliver engagement.
• Holds or is willing to undertake an Enhanced DBS check.

Desirable

• Experience of producing and using insight to evidence or inform delivery, including social impact measures.
• Experience in facilitating group meetings or forums.
• Experience of supporting or working with volunteers.
• A strong knowledge of social impact, including the use of insight, measurement and benchmarking.
• Knowledge of cricket and cricket officiating.
• Applied knowledge of how sport and physical activity can support health, well-being and social outcomes.
• Ability to analyse and apply data and insight to measure and demonstrate impact.
• A relevant qualification in sports development, community development or a related field.
• A qualification in sports officiating.

HOW TO APPLY

Closing date for receipt of applications will be: 12 noon on Monday 13th July 2026

Interview dates: Thursday 16th and Friday 17th July

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect the same commitment from all staff and volunteers

We are an equal opportunity employer. we celebrate diversity and are committed to building an inclusive environment for all employees. when submitting your details, please let us know if you require any support or reasonable adjustments during the interview process

No agencies please

About Us

The Royal Parks (TRP) manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Park Support and Cemetery Officer to join us at Brompton Cemetery and Kensington Gardens on a full-time, 12 months fixed term basis, working 36 hours per week.

The Benefits

• Salary of £28,864 - £30,500 per annum, depending on experience
• 26 days' annual leave (pro rata) plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a unique opportunity for a customer-focused individual with administrative experience to join our dedicated and historic organisation.

In this rewarding role, you will be a calm and reassuring presence, helping families and visitors navigate deeply personal moments with empathy, care and quiet professionalism.

What's more, you will become a guardian of heritage, playing a key role in the careful preservation of a breathtaking Victorian garden cemetery where every path tells a story and every detail matters, and of an iconic park in Kensington, central London.

The Role

As a Park Support and Cemetery Officer, you will provide on-site business support and administrative functions to aid the delivery of services at Brompton Cemetery, and at Kensington Gardens.

Specifically, you will serve as the primary point of contact for visitors, colleagues, contractors and families, overseeing bookings, co-ordinating meetings and events, and supporting funerary services with professionalism and empathy.

Beyond this, you will ensure the accuracy of records, calendars and systems, supporting the smooth operation of both sites, Brompton Cemetery and Kensington Gardens, through tasks such as processing permits and commercial licences, purchase orders and invoices, assisting with correspondence and deliveries, managing burial records, helping with grave searches and other client services.

Additionally, you will:

• Raise purchase orders, sales invoices and update financial records
• Manage and maintain key cupboard
• Assist with updating signage and noticeboards

About You

To be considered as a Park Support Officer, you will need:

• Experience of providing a high level of customer service
• Significant experience using office IT applications
• Good literacy, numeracy, and accuracy in administrative tasks
• Strong collaborative skills and adaptability

Other organisations may call this role Administration Officer, Park Administrator, Office Support Officer, Administrative Support Assistant, Park Office Assistant, Cemetery Administrator or Cemetery Services Officer.

We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you want to join us as a Park Support and Cemetery Officer, please apply via the button shown. Successful candidates will be appointed on merit.