You will be responsible for the ongoing strategic development, contract management, quality assurance and operational delivery of Salford Foundation’s Targeted Adult Support Services.

Introduction
Salford Foundation is a social inclusion charity working across Greater Manchester and the North West.  We want to create a fair society in which everyone has the opportunities and resources to reach their potential.  Our services and support reach over 9,000 people each year, helping those with a wide range of needs. Our Targeted Adult Support function covers three key areas of delivery: education and training; rehabilitation; and health and wellbeing. This new post has been created as part of a restructure, which is required due to growth in the charity’s activities.

The Role
You will have a significant experience of successfully, designing, delivering, managing and monitoring projects and activities within the charitable or public sector. You will have good working knowledge of the remits covered by our Targeted Adult Support Team and be a highly motivated, values-driven manager. You will have responsibility for the ongoing strategic development, contract management, quality assurance and operational delivery of our Targeted Adult Support projects.

Closing date is Thursday 10th February 2022, 12 noon
Interviews will take place on Thursday 17th February 2022

Equality & Diversity: We are a disability confident, inclusive community and are committed to equality, diversity and inclusion. We welcome applications from all people.

JOB DESCRIPTION

Key tasks and responsibilities

1. To provide inspirational leadership for the employability, rehabilitation and health and wellbeing services, which collectively comprise the Targeted Adult Support function.
2. To act as the lead contract and grant manager for projects within the team, liaising with key management personnel representing funders. To ensure projects are delivered flexibly and responsively to meet people’s needs and contractual KPI’s.
3. To line manage, train, develop, support and supervise agreed members of staff.
4. To engage with and build relationships with key stakeholders including: public sector partners, corporate partners, prime contractors and training providers to enhance service development and operational delivery.
5. To work collaboratively with the CEO and the Business Development Manager in developing the Team’s strategy and funding plans; to identify new service development or market opportunities and help to secure grant and contract income.
6. To manage the team’s budgets, liaising with the Business Manager and Finance Team, ensuring compliance with internal and external financial procedures.
7. To act as a ‘senior practitioner,’ promoting best practice, encouraging solution-focused approaches and supporting the development of staff and volunteers.
8. To lead the team’s implementation of project life cycle, contract management and quality assurance processes; with responsibility for monitoring and reporting to external funders, ensuring timely and accurate submission of financial claims and monitoring data.
9. To prepare and submit accurate and timely quarterly, impact and progress reports to SMT and the Board and other management information, as required.
10. To create a strong, collaborative team ethos within Targeted Adult Support, enabling people to work cross-functionally and to support one another effectively.

Other Tasks

1. To act as an ambassador and promote Salford Foundation’s services to stakeholders at meetings and networking events and through social media and other communications, including our website. 
2. To attend supervisory sessions, training and development, briefings and networking events to keep up to date with relevant legislation, policies and best practice.
3. To implement and comply with all Salford Foundation’s policies and procedures including Safeguarding Policy, Health and Safety Policy, Data Protection and Confidentiality.
4. To undertake any other tasks of a similar level of responsibility as requested by the CEO or another member of the Senior Management Team.

PERSON SPECIFICATION

Knowledge and Understanding

• Detailed working knowledge of at least one key area of the Team’s delivery: rehabilitation, training and employment or Health and Wellbeing
• Broad knowledge and understanding of themes and issues within the Targeted Adult Support portfolio of services
• Understanding of the needs and priorities of external funders
• Knowledge and understanding of management systems, processes and techniques
• Applied knowledge and understanding of relevant legislation and best practice, including safeguarding, health and safety, HR, equality and diversity and GDPR

Experience

• Significant and substantial experience of managing projects or services, within the charitable or public sector
• Significant and substantial experience of managing, coaching and developing staff
• Significant and substantial experience of managing and reporting on KPI’s and meeting targets
• Experience of managing external funding
• Experience of working with disadvantaged and/or vulnerable people and multi-agency working/ liaison

Skills, Abilities & Qualification

• A professional qualification or demonstrable continuous professional development, relevant to the Team’s functions
• Excellent interpersonal and communication skills with the ability to influence and negotiate with key decision makers
• Ability to work autonomously, plan and prioritise own workload
• Good numeracy and literacy skills with ability to analyse and present data
• Good IT skills including Microsoft Office, proficient in diary management, Word & excel and databases
• Intellectual curiosity, with a demonstrable ability to learn and develop ‘on the job’

Values and Attitudes

• A ‘can do’ attitude focused on solutions and continuous improvement
• A team player, sensitive and responsive to the needs of others
• Commitment to equality, diversity and inclusion
• Commitment to maintaining personal and commercial confidentiality
• Commitment to Salford Foundation’s core values

Special Conditions

• The post is subject to an enhanced DBS check
• A driving licence and access/use of a car is essential for this role
• Flexibility is required including occasional early morning, evening and weekend working

Victim Support is looking for an Administrative Officer to be based in London.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

As our Administrative Officer you will be mainly office based and will be an important member of the London team playing a key role in ensuring that victims get the information and practical support that the need, at a time when they need it most.

You will provide administrative support for Victim Support's London Victims and Witness Service (LVWS). You will primarily be responsible for ensuring that information letters and security equipment is delivered to victims of crime. You will also assist with other administrative tasks such as room bookings and minute taking.

You will need to have good computer skills, a good understanding of Microsoft packages is desirable. You must also be able to work independently without direct supervision.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area.

In order to apply, please create a profile in our website (jobs section), complete and submit an online application form. If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Please note that this vacancy may be closed early should suitable applications be received, we would therefore advise that interested candidates submit an application at the earliest opportunity.

The need for mental health workers has never been greater, and the young people at Zac's Youth Bar deserve the best. Are you able to help them?

Despite being in one of the most deprived areas in the UK, Zac's has existed for 20+ years. The added challenge of the COVID 19 has increased the pressures and exacerbated the problems YP have to deal with.

So, in addition to providing free, safe in- house YP activities - YP now have access to a free Listening Service (Low level mentoring). This has been very successful and is now constantly over subscribed.

If you have the skills and desire to help these YP-you know what to do!

Summary

The Supporter Care Advisor plays an integral part in a team delivering a first class, professional customer service. We use a range of communication methods to ensure that where possible customer enquiries, donations and complaints are resolved at the first point of contact.

Interview Date(s): Monday 14 & Tuesday 15 February 2022

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As the Supporter Care Advisor you would be responsible for:

• Being the first point of contact for supporters and members of the public dealing with a wide range of enquiries via phone, email, web chat, social media and letter.
• Providing excellent customer service by putting the supporter at the heart of everything we do
• Capture data and feedback accurately after each contact to help identify trends and new ways of working.
• Thanking supporters for their generous donations by creating bespoke acknowledgements within agreed time frames.
• Providing first line self-empowerment support.

Ideal Candidate

Experience in working in a contact centre, either in a voluntary or a paid capacity. In addition, providing information both verbally and in writing to a high standard is key. The ideal candidate will be able to work with a high volume of enquiries and have the necessary computer skills (incl. Word, Excel and Outlook), with the ability and willingness to learn new procedures through training provided. You will also be expected to react and deal with change in a positive manner, whilst demonstrating an understanding of the emotional intelligence needed and active listening skills.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.

Are you looking for a career supporting vulnerable adults?

About the roles

We have Night Worker opportunities available across Reading working in permanent full time positions.

In the role of Night Worker you will be responsible for appropriately dealing with any emergency situations that arise during your shift and writing handover notes for the daytime workers. You will also carry out administrative tasks, hourly building checks and monitor issues like noise in the locality and within the building. Other responsibilities include actively engaging with residents and providing them with support and assistance during the night.

If you don’t want to take on a permanent post right now we are also looking for people to join us as Casual Locum Workers where you can work flexibly, on an ad hoc or temporary basis to suit your availability. We are looking for people with different skills and levels of experience to work in and around Reading in Locum Night Worker roles; you will have access to mandatory training to ensure you develop the skills and tools to keep our clients safe. You will be comfortable as a lone worker, and develop a good knowledge of relevant protocols and safety precautions. 

About you

Night Workers are crucial posts within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos, and have a genuine desire to support people to transform their lives. To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Experience in following administrative procedures and maintaining clear and accurate records.
• Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.
• You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.
• Flexibility is required, as you’ll be working a Night shift rota that includes weekends and public holidays. On occasions you will also be expected to come in during the day to attend mandatory trainings, participate in supervision, team meetings and other activities as required. Further details about shift rotas can be provided further on in the recruitment process.

To view the Job Description, full Person Specification and guidance on completing your application form, please click on the ‘document available’ tab on the advert page on our website.

What we offer

• Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

• A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

Please start your online application form by going to the St Mungo's Careers Page on our website and clicking the ‘Apply Now’ Button on the advert page. 

You can tell us about your availability and which roles are suitable for you in your application form. Positions are available in different services, including our Women’s service. (*For genuine occupational requirement reasons we are looking to appoint a female only for this post - exemption under the Equality Act 2010 Part 1 Schedule 9))

Closing date for applications: 10am on 14 February 2022

Interview and assessments on: 23-25 February 2022

Additional info

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Dementia Support Worker

Contract Type: Permanent
Location: Community Based
Salary: £20,363 rising to £22726 after 9 months. (pro rata)
Working Hours: 21 per week

Closing Date: 08 February 2022
Interview Date: To be confirmed

Are you passionate about making a positive difference in the lives of people affected by dementia?

Do you want a career where every day is different and full of reward?

Could you be a part of supporting and empowering people and their families with expert guidance and advice?

Yes? Well, we would love to hear from you!

About the role

The Dementia Support Service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. You will;

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Be part of a highly motivated and supportive team, sharing responsibility of some admin tasks, including duty telephone coverage.
- Build relationships with a range of local contacts, networking with health and care professionals, marketing the Dementia Support Service and providing dementia support within GP practices to help people with a diagnosis get referred to the service as early as possible.
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online.

About you

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email.
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies.
- Possess NVQ level 3 (or equivalent) or have demonstrable experience.
- Have the ability and means able to travel independently.
- Please take the time to go through the Job Application Guidance we have provided below so we are able to call you in for a interview!

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 106 557

We have an exciting job opportunity for a passionate Housing Support Worker that wants to make a real difference to the community and to the lives of young, vulnerable adults at risk of homelessness. This job opportunity offers shift work pattern and in return, you will receive a competitive salary of £19,804 per annum plus pension and other benefits. The official name for this role is Progression Coach.

The Housing Support Worker Role: 

You will join a team of support workers that are supporting young people to move towards independence and ensure that they are able to take control of decisions affecting their lives.

As Housing Support Worker, you will be responsible for maintaining a safe, supportive environment, covering a number of core work activities and ensuring the safety and wellbeing of clients, volunteers, visitors, and staff in the service at all times.

What makes this role exciting?

• A thorough induction and orientation to help you settle in and ensure you have the knowledge and support you need to perform your role.
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

The ideal Housing Support Worker:

• Experience of working in a busy supported housing environment
• Experience of completing housing management duties
• Experience of facilitating workshops and client involvement meetings
• Effective collaborative working

 What’s it like to work at Depaul UK?

• Competitive salary
• 26 days of annual leave plus bank holidays
• Contributory pension scheme
• Life assurance
• Cycle to work scheme
• Interest free Annual Season Ticket Loan
• Four Weeks Paternity Leave

If this sounds like the perfect opportunity for you and you’d like to become our Housing Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Housing Support Worker applications: Monday 07 February 2022 at 23:59

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs. We are currently recruiting for a part-time Employment Support Officer, as part of our Women Off to Work (WOW) programme funded by The National Lottery Community Fund.

This is a holistic training and “into-work” programme for women in south Westminster and neighbouring areas, particularly those of Muslim and Arabic-speaking backgrounds. It includes life and vocational skills training, wellbeing and general employability support through work experience placements, internships, job brokerage, and practical advice on employment and self-employment.

The successful candidate will provide tailored support to women to help them into work or self-employment, including developing plans, CV writing, mock interviews, and advice on becoming self-employed.

We have a brilliant and exciting opportunity for aN NMC registered nurse to join our core staff at Neuroendocrine Cancer UK: a UK-wide charity established for supporting anyone affected by Neuroendocrine Cancer.

This position will play a vital role in delivering on expert informed patient support.

We need an enthusiastic, motivated and dynamic individual to join NCUK to help support the UK Neuroendocrine Cancer population. Working in partnership with our NHS and charity colleagues throughout pathways of care.

So if you thrive on a challenge, can work well autonomously and as part of a small, but highly motivated, dedicated team and feel you can make a real difference to the care of cancer patients, this post maybe for you.

The primary aim of this post is to provide reliable evidence-based information and holistic support for those affected by Neuroendocrine Cancer.

​Client Services Support Officers

Yellow Door prevents and responds to domestic and sexual abuse.  Would you like to be part of our amazing team that is changing lives for the better in the Southampton area? 

We are looking for highly motivated and enthusiastic candidates with a ‘can do’ attitude to join our CSSO team, the role is varied, with no day the same. The team provides support services to staff, professionals and clients, being the single point of access into Yellow Door.

The team is responsible for the triaging and administration of all referrals into Yellow Door, ensuring they are signposted to the most appropriate client service or intervention according to their needs.

We care about the wellbeing of our team, so along with training, and reflective practice, you will also have access to our employee assistance programme which includes a comprehensive telephone helpline available 24/7, offering information around medical, emotional and financial support.

We pride ourselves on being an inclusive place to work, where everyone can feel they belong and has something valuable to contribute.  For this reason, we warmly welcome applicants from all parts of our rich and diverse community, particularly those from under-represented groups. 

Up to 37.5 hours pw (part-time considered)

£20,118 to £24,086 FTE (Band 4, point 12-18)

Fixed term contract for 12 months (possible extension, subject to further funding)

Closing Date: Monday 7th February 2022 (9:00am)

Yellow Door works across Southampton & Hampshire and is based near central Southampton with free staff parking and opportunities for professional development. We operate a TOIL system to support flexible working.

If you think you might be what we are looking for but want to know a bit more, we’d love to hear from you.  Ring Michelle or Chloe for an informal chat.

The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs.

This role is a new post, funded by Charities Aid Foundation, that will support service users, including those with complex needs referred by colleagues and other organisations, on a wide range of issues. The successful candidate will provide advice, practical and emotional support and signposting to additional support, and so a qualification in Information, Advice and Guidance would be a distinct advantage.

We are looking for a dynamic and experienced individual to assist with running and driving the growth of a busy home care service covering the South Manchester area. The successful candidate will assist the Registered Manger to lead and grow the existing team whilst maintaining the service’s reputation of high-quality care for local older people. It will provide a vital support function to the development, management, and delivery of the service.

You will need strong interpersonal and communication skills, a focus on organisation, and the ability to multi-task. The successful candidate will be confident, organised and a driven self-starter. Experience working in a social care setting is preferred as is an understanding of CQC registered care services.

This role provides excellent career prospects for the right candidate.

To be considered for this role, please email your CV and a covering letter. Interviews will be scheduled as suitable candidates apply.

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast moving, youth focused, charity and play a crucial role in supporting teachers and students to get the most out of our programmes.  We are looking for a proactive, creative and organised individual to join Young Enterprise as Programme Support Coordinator on a permanent basis.

About the role
The Programme Support Coordinator will work closely with colleagues to within to ensure that our in school delivered programmes run smoothly. They will also provide first rate customer service to programme stakeholders. 

This role will also provide ongoing support with the developments of our direct delivery programmes as informed by support requests and programme queries, as well as supporting the Programme Support Manager to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.

This is a full time role which can be based in either our Oxford or London Office, or from home (UK only) with some travel required.

Who we are looking for
We are seeking an individual with a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of providing high quality customer service is essential. An understanding of the pressures facing schools and teachers, plus experience working with web and digital content would be a distinct advantage as many of the programmes operate via websites and online platforms.

Reporting to the Programme Support Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in digital developments, writing copy, and inputting into and managing social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward, and to ensure that young people across the country have access to vital skills and attributes for future life and work.

Why work for us?

• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance

Full details can be found in the attached Job Description. If this role appeals to you - we would like to hear from you! 

Stoke-on-Trent Community Drug and Alcohol Service offers support to adults and young people who are concerned about their drug and alcohol use.

Our Stoke Community Drug and Alcohol service are looking for an individual to join our team at Hanley. The role is supporting our service in administration tasks including reception, facilitating calls from service users and professionals. We are looking for positive and motivated candidates who are able to communicate with a wide range of people and in different settings. You will also be results driven, highly organised with excellent time management skills.

Further information

This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced level with Barred List(s).

This is a permanent full time role for 37.5 hours per week, based at Hope Street, Hanley.

Interviews will be held virtually via Google Meet, 14 February 2022.