The Catholic Children’s Society (CCS) is a leading provider of mental health services to schools across London and the South East.  We also provide family support, Early Years Education and emergency grants for children living in poverty. 

We have an exciting opportunity for an enthusiastic and motivated individual to join a dynamic team and gain valuable experience in all areas of fundraising.   

CCS works with children and families of all faiths and none and there is no requirement that this postholder is Catholic.  However, you must have a passion for improving the life chances of disadvantaged children.

As Fundraising Officer your role will primarily focus on generating income from individual supporters. You will develop strong relationships by writing creative and engaging fundraising materials and managing our donor stewardship programme.

Working as part of a small team you will have the opportunity to gain experience in many other aspects of fundraising including direct marketing, advertising, events, grants and school/community fundraising. This varied role would therefore be ideal for someone who is new to the charity sector and keen to use their excellent writing and communication skills to make a difference to the lives of disadvantaged children.

In this role you will receive an excellent package including an 11% employer pension contribution, access to an employee assistance scheme and 27 days annual leave.  The successful applicant will have:

• Strong writing skills and the ability to produce compelling and persuasive communications.
• Excellent interpersonal skills and the ability to develop strong working relationships with colleagues and supporters.
• Outstanding organisational skills and the ability to prioritise work and manage competing deadlines.
• Willingness to learn new skills and support all areas of fundraising within the department.

For further information please see attached Job Description

Please note only applications including a CV and covering letter will be considered.

Interviews 24th March, 2020

Working Well is a specialist employment charity working in London.  All of our projects share the aim of improving the lives of people with austism/aspergers, mental health, learning disabilities and/or complex issues through training, supporting people to become more independent and to gain employment.  

We are recruiting for a part time Employment Support Worker to cover maternity leave in the Supported Employment Service for the Royal Borough of Kingston upon Thames.  The contract will be for 12 months.

The Employment Support Worker post involves:

• supporting people affected by Autism/Aspergers issues in to competitive employment
• signposting to support services and agencies to increase independence and employability
• working directly with employers to meet job targets 
• provide support to clients to increase independence and wellbeing

We work with clients to identify their employment needs and then actively support them to achieve their employment goals, often engaging employers directly to secure jobs.  We focus on people’s strengths and potential, working with clients who want to find work regardless of their experience level and background.  

Experience of employment support is desirable but more important than that experience is that you share our commitment to supporting people to find the right job for them, increasing their independence and wellbeing.  You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be in working to targets whilst maintaining a high-quality service.

Please add your personal statement to the end of your CV as you will only be able to upload one document. The personal statement should set out how your experience meets the requirements of the job description and person specification.

The deadline for applications is Monday 16 March at 9am.  An initial short-list will be compiled and selected candidates will be contacted on Wednesday 18th for a screening interview. Formal interviews will be held the following week.

We may bring the closing date forward if we receive enough quality applications before that date so please apply early.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave plus paid public holidays. 

Working Well Trust is a confident about disabilities employer.

Are you seeking meaningful work aimed at making a real difference to individual lives?

The Trustees of the Campden Charities are seeking to appoint one full time Grants Officer and one full time Outreach Officer to join the Charities’ small grant giving team.

The Campden Charities is a local, permanently endowed trust assisting individuals on the lowest incomes in the old parish of Kensington.  The area is one of extreme contrasts and includes some neighbourhoods with significant levels of deprivation and need. The Charities awards grants totalling more than £2 million each year. The grant-giving programmes are focused on helping individuals on very low incomes to move on in their lives.

The people we are looking for will have an understanding of, and empathy towards, supporting unemployed or low income individuals and families to improve their financial circumstances. They will be self-motivated, highly organised with excellent attention to detail, an independent thinker yet a team player and computer literate.  Candidates must be able to make clear and objective recommendations, both written and verbal, to Trustees.

Additional information

Place of work: The post may from time to time be based in the Charities’ offices (27a Pembridge Villas, London W11 3EP) or in the premises of outside bodies such as community organisations. 

Salary: £26,000 - £30,000 

Hours of work: 37½  hours, Monday to Friday.  Meetings of the Grants Committee are held monthly in the evening and attendance at these meetings is expected.  The usual working hours for this post are 9.00 am – 5.00 pm.

Holiday: 28 days per annum + Bank Holidays.

Training: Training and support in post is provided on an on-going basis and training in specific areas will be offered as need arises. There is the opportunity to undertake a QCF qualification, up to level 4, in Advice and Guidance, following successful completion of the 6 month probationary period. 

Home visits: The post holder will be expected to carry out home visits to potential beneficiaries to undertake needs assessments.  These visits are often alone but within the Charities’ safety framework

The appointment will be subject to a satisfactory basic DBS check.

This is a fantastic opportunity for an individual with strong writing skills to join ClientEarth's Philanthropy team to support with stewardship of our growing pool of major donors. The Stewardship Officer will play a crucial role in ensuring these supporters are informed and engaged, and in driving renewals and uplifts of high level gifts to fund ClientEarth's work using the law to protect people and the planet. 

Role requirements

The successful candidate will have experience writing, coordination and submitting strong funding proposals and reports, and in providing first-class stewardship or excellent customer service. They will have excellent communications skills and will be highly organised and able to prioritise and manage multiple tasks and priorities within a fast-paced working environment.

Further Information

ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.

Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

Jewish Care is looking for a Day Services Wellbeing Co-ordinator who can put his or her talents into running our community-based services in the North-West London Community Hub. The role is based in Golders Green (36.25 hours a week) and offers a salary of £28,000 - £32,000 per annum, and includes working one Sunday per month, along with sustained career development and staff benefits. Our organisation genuinely cares about its employees and their success, so you'll be encouraged to develop your leadership and management skills in a way that enables you run these essential services efficiently and effectively. Michael Sobell Jewish Community Centre is a vibrant, diverse, welcoming place where service users can meet new and old friends, join in fitness, educational, cultural/religious activities and workshops.

This role forms a part of the strategy to redefine our work in this area in line with the vision for the Michael Sobell Jewish Community Centre.

What you'll be doing:

* Working alongside the Community Programmes development coordinator, and the Centre Manager to plan and deliver recreation and leisure activities within the centre, and externally within the community including new ground breaking initiatives to agreed standards to increase attendance and engagement.

* Managing a team of staff engaged and directly responsible for supporting the service users.

* Welcoming new members to the centre adhering to the local policy with the aim of increased attendance and engagement

* Working in partnership with local stakeholders in identifying the needs of the older community by providing programmes/activities and to work towards a collective vision

* Developing programmes for the community that influence people's approach to their own and others ageing, in an informed and person-centred way by taking account of the recommendations in the Jewish Care paper, An Agenda for Ageing Well.

* Leading on the planning, monitoring and organise the quality and diversity of the recreation, art, IT and leisure activities to agreed standards to enable us to review activities and evaluate.

* Leading on all aspects of the transport including Meals on Wheels using database systems in conjunction with the part time Day Services recreational support worker, support worker drivers, Administration Team and Centre Manager

* Providing care and support to service users in line with Jewish Care policies and procedures and the General Social Care Council's Code of Practice for social care workers.

* Supporting to volunteers and designated sessional workers involved in the activities to agreed standards and to ensure volunteers are valued and encourage teamwork.

* Ensuring the activities are delivered within a Jewish context to meet the requirements of our service users across the religious spectrum.

* Supervising, allocating and leading activities when and where required to agreed standards to ensure continuity in the absence of the facilitator.

* Encouraging current and future users to develop and achieve their interests by providing an ageing well approach to ensure that users are involved in the centre

* Engaging with current volunteers by providing an engaging volunteer programme

* Enabling people at all stages of their lives to feel that they are valued members of their Jewish community (however they identify themselves as Jewish).

* Developing programmes for the community that influence people's approach to their own and others ageing, in an informed and person-centred way by taking account of the recommendations in the Jewish Care paper, An Agenda for Ageing Well.

* Promote and provide a creative and dynamic range of activities that successfully integrates users into the social life of the services provided to agreed standards to increase attendance and engagement.

* Working closely with the Community Programmes Development Coordinator and Centre manager to ensure that the activity programmes are delivered within guidelines and budget to agreed standards.

* Lisising with the centre manager in stock control of all consumables and equipment required for programme delivery to agreed standards to ensure we have all relevant equipment available

* Working closely with the administrative team and be responsible for day to day administrative tasks, completing relevant documentation and maintaining up-to-date systems in conjunction with the Administration/finance team

* Representing the day centre and Jewish Care on appropriate local bodies and to undertake liaison and promotional work on behalf of Jewish Care as directed by the centre manager.

* Build social capacity by developing the skills and abilities of key day centre participants, staff and volunteers through appropriate training and continue to develop existing partnerships

* Together with the Centre Manager continue to build relationships with the centre's Advisory Group including la

Part-time (21 hours per week)

Benefits: 30 days’ annual leave (pro rata) plus pension.

Love working with people and passionate about creating social action in communities? We’re looking for a go-getting Volunteer Officer to embed volunteering across the organisation.

About the role

Our vision is that all kinship carers are able to access support wherever they live.

This role is an exciting opportunity to expand our work with volunteers and embed peer support and social action throughout all our programmes and services for kinship carers.

As our Volunteer Officer, you will coordinate all volunteer recruitment and support, including putting all the systems in place to ensure they are effectively supported. You’ll make sure the teams working with them have the tools they need to enable them to add value to the organisation. You’ll also support our national network of peer support groups.

This is a key role for the organisation, helping to support the long-term sustainability of the charity. You’ll deepen your skills and understanding in relation to volunteering, gain insights into working with vulnerable families, and you’ll get great experience working across a range of programmes and services.

What we’re looking for

You’ll love working with people. Relationship building is your passion. You’ll have proven this with a track record in engaging and supporting volunteers. We’re asking you to help drive a new pan-organisational volunteering and social action strategy, so you’ll need to be someone who has brilliant communication, administration and organisational skills.

We want to embed volunteering across the organisation so that we see sustainable change for our kinship carers, empowering them to create social action in their local communities. This is your opportunity to drive this.

Most importantly, you’ll be deeply committed to our work here at Grandparents Plus and you’ll use your volunteering skills to make a huge difference to the lives of vulnerable families.

About Grandparents Plus

Kinship care begins in crisis. A child whose parents are unable to care for them. It’s frightening, painful, confusing. For the child, it can feel like their world is ending.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There’s no chance to prepare. Plans are pushed aside. Relationships, jobs and savings are sacrificed.

It’s life changing and challenging, raising children who’ve been hurt or neglected, but kinship carers do it without a thought for themselves because they put the children first.

And it’s a fight to get support. Kinship families raising over 200,000 children are on the brink of going under because there’s no recognition or support. They feel invisible. They are desperate.

At Grandparents Plus, we know how hard life can be for kinship carers. But we’ve seen the amazing things they’re capable of with someone by their side. With the right support, children raised in kinship families flourish.

That’s why we support, connect and campaign. To keep kinship families stronger by keeping them together.

Why work for us?

At Grandparents Plus, we are passionate about improving the lives of kinship carers and the children they raise. They deserve to be recognised, valued and properly supported so that the children they are raising have the best possible start in life.

It’s a fast-paced environment, with plenty of opportunity to put your ideas into practice to positively change the lives of vulnerable families. You will be joining the charity at an exciting time as we embark on a new phase of development - growing commissioned services, reaching more people who need us with advice and support, developing innovative digital services and diversifying our fundraising. Working with us, you’ll see your efforts pay off as we fight for a better future for kinship care families.

We’ve just moved into new offices in Vauxhall, with great transport links and a rich local community.

We’re a friendly team, passionate about doing good better. Want to super-charge our volunteering? Join us.

How to apply

To apply, please send a CV (no more than 2 pages) with a covering letter (no more than 2 pages) to show how you meet the criteria set out in the person specification.

Closing date: Noon on Wednesday 11th March 2020.

Interview date: Tuesday 17th March 2020

Hearing Dogs for Deaf People creates life-changing partnerships by training dogs to alert deaf people to sounds and danger signals, thereby providing independence and confidence. It is the biggest charity of its kind in the world and we are committed to be the best in our field, with the determination to be the centre of excellence for this unique work.

We are currently looking to recruit a Community Fundraising and Event Support Officer to work in a busy and dynamic Regional Fundraising team. The role involves supporting national fundraising initiatives for regional / local delivery and the development of new ones. You will be responsible for the delivery of annual targets including defined income generation. To be successful in this role, you will need to be:

• Passionate about the Charity
• Able to work independently and collaboratively
• Target driven and focused on fundraising opportunities
• Well organised and a good time manager
• Able to travel on a regular basis
• Able to talk knowledgeably and enthusiastically about our work.

Are you the kind of person we are looking for? If so, we want to hear from you.

If you wish to apply for this role, please visit our website via the apply link.

Closing date: 31st March 2020.

Interviews: 6th April 2020.

Your key task will be to improve and develop the support and resources available to our network of groups and branches.

You will need to adopt a strategic approach to develop new services, ensure our training courses are as relevant as possible, and promote best practice throughout the organisation.

To achieve this, you will draw on your strong relationship skills as you work closely with our local groups and branches, supporting regional network meetings and developing new and creative ways to unify and strengthen the association.

This is the ideal role for an excellent people manager who’ll take a creative approach while maintaining a clear understanding of our service users’ needs.

With experience of supporting a network of groups and branches in a voluntary sector setting, you’ll also be comfortable managing substantial budgets and have experience of successful distance management. You’ll also be an excellent communicator, whether you’re talking to individual volunteers or addressing large groups.

While specific knowledge of brain injury and its consequences isn’t essential, your willingness to learn about our work is. 

The post is based in Nottingham with a requirement for extensive travel within the UK.

Support Officer, London

(Ref:  SUS2871)

£25,942 pro rata per annum (Inclusive of London Weighting Allowance)

22.5 hours per week – based in Bethnal Green, London

This is an exciting role for an experienced administrator to provide support to senior managers and assist in the smooth running of Sustrans’ busy and lively office in London, helping to deliver Sustrans’ vision of a healthier and happier city. Responsibilities will include being the main point of contact for the regional office, scheduling diary management and travel and accommodation, and co-ordinating the efficient use of company systems.  

With a background in office administration, you will have experience of successfully handling enquiries from the public and working in a professional and efficient manner within a busy team. You will have experience of scheduling diaries, planning meetings and booking travel.  Your excellent administrative, organisational and interpersonal skills with good written and verbal communications will complement your ability to prioritise a varied workload, keeping track of a large number of tasks. You will have strong IT skills, an understanding of health and safety in the workplace and excellent attention to detail. You will also be committed to the promotion of sustainable transport. 

Closing date for the receipt of completed applications is 9am on Monday 16 March 2020. Interviews will take place in London on Wednesday 25 March 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

VSO is the world's leading international development organisation that works through volunteers to fight poverty. Working in 24 countries around the world, our unique role in international development is to place committed volunteers with carefully selected organisations where their skills can have the greatest impact. Our extraordinary volunteers live and work in some of the world's poorest communities. Sharing their unique skills and experience to generate new ideas and new ways of doing things, helping the communities they work in lift themselves out of poverty. We're not about delivering quick fixes, but instead we focus on long-lasting, sustainable change, that will impact generations to come. Join us and help us work towards our vision of a world without poverty.

Role overview

This is an exciting opportunity for a major gifts fundraiser and prospect researcher to make their mark on an established philanthropy programme and transform the lives of people living in poverty around the world through VSO's vital work.

Reporting directly to the Major Gifts Manager along with another Philanthropy Officer, you will cultivate relationships with a pool of warm and lapsed donors with significant untapped potential, strengthening and uplifting relationships to grow unrestricted and restricted income and ensure the delivery of the team's income targets.

As Philanthropy Officer, you will engage with new and existing major donors and small trusts and foundations, developing compelling communications and cases for support, which generate significant funds for VSO's core programme areas of health, education and livelihoods. You will regularly represent VSO externally to donors and key stakeholders, organising and attending events and face to face meetings. There may also be the opportunity to travel and accompany donors on project visits.

In your capacity as prospect researcher, you will also be responsible for identifying new trust and major donor prospects, research and write donor summaries and event briefings, and work with colleagues to develop strong cultivation and solicitation plans to strengthen VSO's relationships with our supporters. You will use your expertise in data protection best practice and Raiser's Edge to improve VSO's supporter record management to ensure a first-class stewardship experience.

Skills, qualifications and experience

You are a highly motivated individual, with a passion for international development, who thrives on engaging and cultivating relationships with donors.

You enjoy working in a dynamic and fast-paced environment and have a proven track record of delivering against targets, observing deadlines and achieving results.

Working in close liaison with colleagues throughout VSO, you will leverage your relationship-building and writing skills to inspire donors about VSO's work around the world to increase major donor and trust engagement and income.

A successful candidate will be able to demonstrate
- A strong understanding of the principles of Major Gift fundraising
- A track record of developing successful proposals and compelling cases of support for high value donors, particularly Trusts and Foundations
- Exceptional relationship building skills, with experience of personally engaging and cultivating prospects to give significant funds.
- Experience of effective project management and reporting

This role would be best suited to someone who is proactive, with the ability to work independently and take initiative. The successful candidate will be resilient and adaptive to new situations and new information; able to work with teams to facilitate positive change and forge high performing working relationships. You will alsobe able to develop, seek and share knowledge in right time with right people and take a compassionate and empathetic approach to your work.

Think you've got the skills and the passion? Get in touch; we'd love to hear from you. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

* Ability to be open minded and respectful
* Ability to be resilient and adaptive to new situations
* Ability to facilitate positive change and build sustainable working relationships
* Ability to seek and share knowledge

If you:
? support VSO's vision - a world without poverty in which people work together to fulfil their potential
? can offer professional experience to contribute to VSO's goals
? have a positive approach and enjoy working in a diverse environment
? welcome new challenges and deal with them in a flexible, open-minded way

We can offer:
? a workplace that encourages learning and development
? an opportunity to work with people from diverse backgrounds
? competitive compensation and benefits
? a chance to combine your professional skills with a good cause.

Equal Opportunities

VSO promotes equal opportunities and values a diverse workforce.

Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply.

VSO reserves the right to close this job early if we receive a sufficient number of applications, as such we may interview as soon as suitable applications are received.

Recruiting for a Waking Night Support Worker to join our Learning Disabilities service in Newham!

GBP 16,458 per annum, 30 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Flying Angel Learning Disabilities is a service for sixteen customers with learning disabilities in Newham. They are accommodated in the Flying Angel, a refurbished building with 65 newly developed, self-contained flats that are a mixture of supported housing and intermediate rental units. The supported housing units cover low mental health needs and low learning disability needs. Flying Angel consists of 65 self-contained flats. We currently have 19 flats for mental health customers and 19 for learning disability customers, with 27 flats being privately rented. Flying Angel contains a large training room and studios. All of the customers are a mixture of low and high needs and get different amount of support. Some residents work and have very low needs and whilst some receive up to 14 hours support per week.
Waking Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Waking Night Support Workers are responsible for ensuring continuity of the support service at night and for keeping customers and the building safe.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Advising service-users on benefits and financial difficulties.
- Signposting Service users to appropriate and relevant agencies
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date.
- Monitoring Service user debt and issuing letters and offering support to manage dept
- Working closely with Central services teams and using appropriate systems to monitor and support customers around Rent and personal serval charges.
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Developing productive relationships with partner organisations to improve service outcomes
- NAdhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Carrying out frequent health and safety checks throughout the shift
- Responding to and reporting repair and maintenance requests.
- Liaising with landlord around maintenance, repairs and health and safety areas.
- Involving customers in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

VSO is the world's leading international development organisation that works through volunteers to fight poverty. Working in 24 countries around the world, our unique role in international development is to place committed volunteers with carefully selected organisations where their skills can have the greatest impact. Our extraordinary volunteers live and work in some of the world's poorest communities. Sharing their unique skills and experience to generate new ideas and new ways of doing things, helping the communities they work in lift themselves out of poverty. We're not about delivering quick fixes, but instead we focus on long-lasting, sustainable change, that will impact generations to come. Join us and help us work towards our vision of a world without poverty.

The answers to poverty, inequality and discrimination are already out there. They are the Changemakers, and they are living in developing countries across the world. VSO provide the training. We unlock the potential in others - the people who have the power to transform their own lives. What's more, when they pass their training on, its impact will grow and grow. Together, they will change the world for the better.

VSO is at a crucial point in its development. It is shifting its approach to place volunteering for development at the heart of its programmes and to create clear pathways for change, relevant to global thematic areas of focus and products. To underpin this, there is a requirement for funding to increase and diversify in order to deliver ambitious growth plans. At the heart of our Public Fundraising Strategy is the delivery of the best supporter experience to engage our loyal supporters and reach out to new audiences and to motivate the public to engage with our vision and purpose: A fair world for everyone: Creating lasting change through volunteering.

If you're a passionate fundraiser, then VSO is somewhere you can shape fundraising strategy and plans within an ambitious, friendly and inspiring culture. We are looking for an experienced Senior Supporter Engagement Officer to contribute to the development and delivery of a rich donor acquisition programme, helping us understand and attract new, committed supporters who are inspired by VSO's work.

You will play a vital role in the Acquisition Team within VSO's Supporter Engagement Team. You will support the delivery of a long-term fundraising and brand engagement campaign, leading on digital fundraising and DRTV. You'll support the development of a new fundraising product as well as helping to recruit new donors to our existing regular giving product through new and existing channels. You'll also need to develop strong relationships with teams across VSO raising the profile of the Fundraising team and campaigns, including working with the retention team on supporter journeys to increase the lifetime value of each new supporter we acquire.

In return we offer a range of benefits:
* A friendly and supportive office environment
* Opportunities for flexible working and working from home
* Generous annual leave of 37days (inclusive of public holidays)
* Competitive pension (matched at 5%)
* Cycle-to-work scheme
* Lunch time activities
* Professional development
* Assistance programme

VSO believe progress is only possible by working together. Our selection process includes an assessment based on the ability to:
* be open minded and respectful
* be resilient and adaptive to new situations
* facilitate positive change and build sustainable working relationships
* seek and share knowledge

VSO promotes equal opportunities and values a diverse workforce

We are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply

VSO reserves the right to close this job early

Are you passionate about helping people affected by blood cancer?

Bloodwise was founded from grassroots fundraising and it’s because of our volunteers that we have funded over £500million worth of critical research.

We are looking for an engaging and driven Volunteer Experience Manager to join us on a 12-month fixed term contract to implement our new volunteer strategy.

This is a newly created role and forms part of our strategy to increase our reach and to mobilise our army of volunteers.

We want everyone that volunteers at Bloodwise to have the same great experience, have access to the same information, receive the same great level of training and be fully equipped to support our mission. Our Volunteers may be part of a local community group, sitting on a policy panel aiming to influence government or be an ambassador in the public eye – whatever they do they need to experience the same customer journey.

The Volunteer Experience Manager will work collaboratively with the internal stakeholders who own the volunteer relationships to influence the volunteer experience. Providing leadership and guidance whilst acting as an ambassador for volunteering across all Bloodwise volunteer streams, the Volunteer Experience Manager will have overall responsibility for managing the recruitment process and ensuring consistency in the development of our volunteers, as well as lead in increasing the standard of the volunteering experience across the organisation.

The closing date for this exciting opportunity is:

9am on Thursday 5 March 2020

Please note all applications will be reviewed on receipt and we may bring forward the closing date of this role at our discretion.

Dementia UK’s Admiral Nurses provide the specialist dementia support that families need. Admiral Nurses offer specialist one-to-one support to anyone affected by dementia. We work together with families and other dementia services, using our experience and expertise to foresee and avoid crisis, and upskill others in the care pathway.

Our Information Services team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital DUK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.

To ensure we are able to deliver our digital vision; we are fast moving into the world of cloud computing where all technical staff members are required to engage, adapt and meet the demands within the industry to support the smooth transition.

We must keep the critical IT Infrastructure running and ensure that our staff have a positive experience when using technology. The First Line Support Officer will support multiple systems under the supervision and guidance of the Senior Systems Administrator and develop and maintain excellent relationships with users.

Please note that only applications including a CV and covering letter will be considered.

Interviews are due to take place week commencing 9th March.