Supporter services officer jobs

Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.

This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.

Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.

This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

The Big House is looking for an energised Finance and Operations Director to lead the charity's finance, HR, operations and legal functions. This role is suited to a strategic thinker who is happy to get stuck in with hands-on tasks. The role covers five key areas.

Financial adminstration: Magage end-to-end financial processes including invoicing, bank reconcilations, budget management

Strategic business and financial planning: Work with the CEO to design and deliver an organisational strategy backed up by robust financial planning

Fundraising: Support the fundraising team to track pipeline value and secured income against targets and provide accurate reports to funders

HR and business operations: Oversee the HR function of the charity, foster a positive work environment and design and deliver effective hiring, onboarding and performance review processes

Production managment: Oversee the management of The Big House theatre and film productions, carefully managing external delivery teams and ensuring projects run to agreen timelines and to budget

At Ambitious about Autism, we're currently looking for an IT Systems Engineer to join our team.

You'll ensure the delivery of a robust, secure, and high-performing IT environment by installing, developing, monitoring, maintaining, supporting, and optimising all network hardware, software, and infrastructure across all Ambitious about Autism (AaA) locations. You'll provide IT support services to users across the organisation in person, online and via telephone as required, ensuring issues are appropriately logged and resolved.

You'll administer, monitor, and develop Microsoft 365 services, security and compliance policies, and organisational intranet processes, whilst collaborating with internal and external stakeholders to explore and develop new technologies that support the Charity and all Education Services.

We are looking for someone who has:

• Excellent working knowledge and application of best practices around management, control, and monitoring of server infrastructure and virtualisation technologies, especially Microsoft Hyper-V server
• Strong hands-on experience in networking, routing and switching in a multi-site environment
• Excellent working knowledge and application of: Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution
• Experience of MS Cloud Services – Azure, Microsoft 365

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital, including managing the trust’s volunteer service, health information hub and hospital shop.

The Position

The Financial Administrator is an essential role, responsible for assisting the Finance and Operations Manager in the development, administration, and financial management of this c.£500,000 a year hospital-based charity.

The successful candidate will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. The successful candidate will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities

1. To maintain good financial records.

2. Database Management and Member Support (incl. Peacock Lottery). 

3. Provide Administration support for The Friends Trustee Meetings, AGM and Other Events. 

5. Other General Administration Duties

Please download  our Job Description and Person Specification for full details.

Closing date 9am Tuesday 27th January, Interviews will take place Wednesday 4th and Thursday 5th February

NO RECRUITMENT AGENCIES PLEASE

Allsorts is seeking a Digital Communications and Marketing Officer to lead on content creation and digital marketing, delivering high-quality and persuasive content across channels including social media, website and e-newsletters.

You will be responsible for Allsorts' digital presence, using insights and data to grow reach, engagement, and influence with target audiences: LGBTQ+ young people and their families, supporters, funders, and customers. Working with colleagues and LGBTQ+ children and young people, you will develop a digital brand and targeted campaigns that are authentic, inclusive and aligned with Allsorts values.

Key Responsibilities:

● Leading Allsorts digital communications, delivering high-quality persuasive messaging across our digital channels

● Ensuring the messaging, style, and tone of our digital content is compelling, consistent and accessible.

●  Delivering significant growth in targeted audiences across Allsorts channels

● Developing digital marketing campaigns that deliver income growth in our training and consultancy services and our donor base.
 

About You:

You’re an experienced digital comms expert with a track record of delivering creative, impactful campaigns.  You bring excellent collaboration and communication skills, as well as the confidence to lead our Allsorts communications. You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a new role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans, queer (LGBTQ+), or exploring their sexual orientation and/or gender identity.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth and Education Service

We offer youth groups, programmes, one-to-one support, activities, residential trips, in-school support, and much more for children and young people across Sussex.

Parents & Carers Service.

We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Consultancy Service

We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people.  Our goal is to help build people’s knowledge of LGBTQ+ issues and their confidence in being effective allies to LGBTQ+ children, young people and adults.
 

We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust 

approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders. 

This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding. 

You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways — not just to meet funder requirements, but to inform learning and improve delivery. You’ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally. 

This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we’re looking for someone who can take initiative and contribute from early on, we’ll make sure you have the support you need to get to know our work and succeed in the role.

Key responsibilities

Communications 

• Take a lead on content creation for IRMO’s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences 

• Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders

• Support with the management of IRMO’s website

• Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives

Monitoring, Evaluation and Learning 

• Support teams with day-to-day data collection, in line with project and funding requirements.

• Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies 

• Contribute to funding applications with relevant data and impact evidence.

• Support the coordination of external impact reporting to funders and stakeholders 

• Support quarterly and annual reporting across programme areas 

• Support internal learning processes through participatory evaluations, feedback tools and workshops 

Person specification

Essential 

• Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese

• 2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting

• Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans

Desirable 

• Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials

• Experience using CRM systems such as Views, Salesforce or Dynamics 365 

• Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making 

• Experience facilitating learning and reflection processes, supporting services to adapt based on evidence

• Understanding of data protection standards (including GDPR) and ethical MEL or communications practices

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

ABOUT US

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

JOB PURPOSE:

The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.

Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.

This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.

Funding Officer, FTC to 31/12/2026

We are recruiting a full time (part time considered) Funding Officer working across Leicester and Leicestershire on a fixed term contract basis. You’ll be part of a team of 9, led by two Funding Managers and working alongside 6 other Funding Officers, as part of a patch covering Leicestershire, Lincolnshire, Northamptonshire, Warwickshire and Coventry, within a larger Midlands team.

Ideally you will live in or near to Leicestershire or have excellent knowledge of the county. This role is classed as mobile working which means you will be expected to work from and visit several locations across the area, including your home. The ability to drive and have access to a vehicle is therefore beneficial, although not essential.

You will assess applications for funding and manage grants using local knowledge, best practice, thematic expertise and the experience of customers and stakeholders to improve our grant making and inform our decision making.

By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.

Being responsible for supporting local people and communities, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products. You will also need to support our stakeholders, helping them to make connections that will help them achieve their goals.

Being responsible for a pipeline of projects you will need to understand and respond to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations.

You will also ensure that both grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, support organisations to deliver their projects and measure their impact.

You will also need to work within the Fund’s policies and procedures and the necessary legislation, in a way that is in line with our vision and principles.

You will represent the Fund within your local area, including at funding fairs and external meetings, creating opportunities for people to come together. You will share learning from your role with other colleagues so that we can maximise our impact.

Interview details:

• Interview date: 4th February 2026
• Format: In Person
• Location: Leicester

For an informal discussion about the role, please contact the hiring manager David Nicklin.

Any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Lived Experience or working knowledge of the needs and priorities of communities across Leicestershire and the local third sector.
• Relational skills: Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels, with a strong commitment to equity, diversity and inclusion.
• Analytical skills: Ability to absorb a wide range of information and to make judgement-based decisions with confidence, to challenge when appropriate and manage risk.
• Organisational skills: Ability to use your initiative and manage your own workload with minimal supervision, dealing with competing priorities and deadlines and demonstrating strong self-organisation and prioritisation skills.
• Communication skills: Strong listening, written and verbal communication with an emphasis on report writing for assessment purposes.
• Values driven and passionate about the Fund’s purpose.

Desirable Criteria:

• Understanding of financial planning, ability to analyse accounts and numerical data and to identify and manage risk.
• Sound IT skills and the ability to learn detailed processes.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.

This integral role will provide high-quality administrative, compliance and organisational support across the charity. The Operations Officer will support day-to-day operations, ensuring strong governance, accurate record keeping and systems efficiency all of which will allow the delivery of CHEER’s client and volunteer services.Training will be offered where required (eg: compliance, DBS checking, charity governance).

KEY RESPONSIBILITIES: 

1. CRM management (Beacon) 

• Ensure the charity’s CRM is accurate, up to date and used consistently across the team. 

• Conduct regular spot checks and data quality reviews. 

• Support the transition to CRM-driven reporting. 

• Develop and maintain CRM admin processes, templates and documentation (including user guide). 

2. Governance, compliance & policy administration 

• Maintain organisational policies, procedures, training records and compliance documentation. 

• Schedule reviews cycles and follow up with team/trustees for updates. 

• Maintain accurate HR compliance records for team (DBS renewals, training certificates etc.). 

• Keep governance and compliance well-organised and accessible. 

• Contribute to improving workflows, systems and processes. 

3. SharePoint & digital systems maintenance 

• Lead an overhaul of SharePoint structure to create a clear, user-friendly filing system. 

• Ensure documents are saved, organised, version-controlled and archived. 

• Keep SharePoint updated and functioning well. 

• Support staff with basic digital troubleshooting and liaise with IT support when required. 

4. Memberships, subscriptions & Organisational admin 

• Monitor charity memberships, renewals, insurances, subscriptions, storage costs, licences, software and service contracts. 

• Maintain a central register of renewal dates and ensure timely payments. 

• Support procurement of equipment, supplies and services. 

5. Meeting coordination & minute taking 

• Manage meeting schedules, invitations, and logistics for: 

• AGM 

• Board/trustee meetings 

• Trustee/team meetings 

• Working groups and subcommittees 

• Prepare and circulate meeting papers. 

• Attend meetings, take accurate minutes and distribute them promptly. 

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

We are excited to offer this temporary position to support the Employee Relations team at MSF UK. 

You will be a pivotal member of the team and will be engaging daily with line managers and employees to support with wellbeing conversations and collaborate with the wider People team to provide a first-class wellbeing and Employee Relations service.

Hours: 37.5 hours per week, Mon-Fri

Duration: 12-months FTC

Location: London, hybrid - 2 days per week in London office (to include Wednesdays)

Salary: £40,682.16 per annum

Job Purpose:

Reporting to the Head of Employee Relations, the People Officer will respond and resolve queries in the UK through great conversations, relating to people management issues in areas such as well-being conversations, absence /performance management, staff exit interviews, flexible working request and fixed term contract meetings. The People Officer will provide professional employee relations support working closely with the ER specialists to ensure line managers deal effectively with people management issues through conversations. There will be a need to engage and guideline managers across MSF UK to ensure people issues are managed and resolved effectively, embedding our values and employment policies and principles into line management practices. In addition, the People Officer will contribute to the continuous improvement of MSF UK’s policies and processes. 

Please download the full job and person specification below for further details.

Knowledge, Skills and Experience:

• CIPD qualified.
• Demonstrable experience in Human Resources at Officer level in the UK, including a substantial amount and case work in a variety of processes.
• Demonstrable knowledge of current UK employment legislation.
• Ability and experience in navigating employee relations conversations – blending advice, listening, facilitation and mediation skills.
• Demonstrable experience of a proactive and inclusive approach to key aspects of staff related health and wellbeing provisions.
• Evidence of connecting effectively with key stakeholders and fostering a culture of health and wellbeing across the staff community.
• Demonstrable experience of organisational and prioritising skills and the ability to manage a variety of tasks simultaneously.
• Demonstrable experience of using analytical skills with a positive attitude in conversations to problem solving and conflict resolution.
• The ability to use data from a wide range of sources to analyse key themes and the potential impact on an organisation.
• Demonstrable commitment to the principles of diversity, equity and inclusion and their practical application and integration in the work environment.
• Fluency in written and spoken English.
• Genuine interest in and commitment to the aims and values of Médecins Sans Frontières.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date – this does not apply to internal applicants, please refer to email notification.

Please apply as soon as possible as we reserve the right to close the application early

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: Monday 2 February 2026, 12 midday (GMT)
• First round interviews: w/c 16 February 2026 - In person

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Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Location: South West London, with a high level of flexibility to work regularly from home.
(Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Job Type: Full time, 35 hours per week
Salary: £27,000 per annum
Benefits• 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*• Additional paternity pay*• Additional sick pay*• *available after probation period passed
 
About the role
 
Missing People offers an inspiring programme of events and challenges throughout the year to engage our community and supporters to raise vital funds for our important work. In this exciting role you will be responsible for organising activities that significantly grow the numbers of people getting involved in events and fundraising activities in line with plans. You will be the point of contact and provide excellent stewardship to those brilliant supporters. This will include working sensitively with people with experience of the cause, often to do something positive ‘in hope’ of a missing loved one, and actively inspiring more of them to do so. You will deliver events and community fundraising activity, contributing to budgeting and reporting, organising marketing and promotion activity to meet supporter recruitment targets, delivering supporter journeys to meet fundraising targets, and ensuring that our supporters have the best possible experience, and feel valued and know the next great way to support them
 
Key Accountabilities:
 
• Deliver and promote a range of fundraising products and activities for people with and without experience of the cause
• Contribute to the achievement of agreed team targets for supporter volume, average value, conversion rates
• Create marketing briefs and work with the Marketing team to ensure events are marketed and delivered in line with plans
• Optimise digital fundraising for challenge events and community fundraising
• Support the recruitment of supporters through marketing and promotion to participate in challenge events and other fundraisers.
• Work directly with supporters to help them develop their own fundraising ideas – this will sometimes involve working with people with lived experience of the cause.
• Represent the charity at external events and ensure supporters, their families/friends and volunteers enjoy an excellent experience
 
About you:
 
If you have the right to work in the UK and want to use your customer service experience and enthusiasm to inspire individuals and groups to support the charity, you will need to have:
 
Experience of:
 
• Providing an excellent level customer service;
• Communicating with customers verbally or in writing such as newsletters or emails;
• Successfully engaging individuals and groups, inspiring them to take an action;
• Being involved in organising events;
• Coordinating the creation of content and materials – e.g. sourcing copy, video, photography;
• Achieving and growing fundraising income or sales targets;
• Handling complex and sensitive situations and being able to support people within your remit.
 
Abilities, Skills and Knowledge
 
• Relationship building skills;
• Able to work as part of a team and build professional, productive relationships across the organisation;
• Highly organised and able to work on multiple projects at once.
• Strong IT skills including the use of databases.
• Excellent communication skills for a wide range of audiences.
 
About Missing People
 
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
 
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
 
For further details, please see attached job description/person specification. letter to applicant and 24/25 Impact Report.
 
How to Apply
 
Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role.
 
We reserve the right to close the advert early if we have sufficient interest.
 
Closing date: 23:59 on 1 February 2026
 
You may also have experience in the following: Community & Events Officer, Community Fundraising Officer, Events Fundraising Officer, Community Engagement Officer, Fundraising & Events Officer, Supporter Engagement Officer, Community Fundraiser, Events & Community Fundraiser, Charity Events Officer, Fundraising Officer (Community & Events), Supporter Development Officer, Participation & Events Officer, Community Partnerships Officer, Individual Giving & Events Officer, Fundraising Executive (Community & Events)
 
REF-226 078

NACE is a national education charity focused on evidence-informed school improvement and provision for more able learners, and a challenge for all approach to the wider quality of education for all learners. 

We are looking for a Chief Executive to strengthen our voice, grow our membership community, increase demand for NACE resources and services and deepen our impact across the sector.

The Opportunity

As CEO you will be the strategic lead and public face of NACE, building partnerships, amplifying our influence in national conversations, and ensuring our offer continues to deliver clear value for members. 

You’ll work closely with a skilled central team and associates, and with a supportive Executive Board, to realise an ambitious growth plan while safeguarding quality and financial sustainability.

Flexible and portfolio working will be welcomed.

What you’ll lead

Profile & influence:

Position NACE as a recognised and authoritative voice in school improvement for more able learners. Through “challenge for all” strategies in curriculum and pedagogy, by securing speaking opportunities, thought-leadership pieces and strategic policy roundtables; build trusted relationships across MATs, system leaders and sector bodies.

Membership growth:

Deliver a clear value proposition and growth strategy that increases recruitment and retention, secures long-term sustainability, and nurtures a strong sense of community among members.

Partnerships & income:

Develop productive alliances (education, charity and commercial) and responsible income streams (e.g., sponsorships, funded programmes) aligned to mission. 

Team & operations:

Lead and develop the central team and wider associate network; delegate effectively so you can focus on growth, profile and stakeholder engagement; ensure robust budgeting and prudent stewardship. 

What you’ll bring

Sector and system understanding, with credibility to engage senior decision makers and an ability to translate evidence into compelling practice.

Proven ability and track record in scaling reach, membership or audiences through clear propositions, effective marketing/ communications and partnership building.

Excellent communication skills, to include clear, accessible writing and confident presenting for diverse audiences.

Inclusive, collaborative leadership where you develop people, build cohesive teams and work well with trustees; bring sound financial judgement and understand sustainable business models. 

What success looks like in year one

Noticeable uplift in membership recruitment and retention, underpinned by a clear value proposition and data-informed improvements to the offer.

Increased national visibility and demand for resources and services through regular sector platforms, strategic partnerships and stronger recognition of NACE’s contribution to school improvement.

A confident, motivated team with clear roles and delegated operational leadership, enabling you to concentrate on external growth and influence.

Please see the full Job description attached

Our commitment to inclusion

We are committed to fair, inclusive and bias-aware recruitment. If you need adjustments at any stage, or the information in a different format, please let us know. We encourage applications from people with diverse backgrounds and career paths; selection is based on evidence against the criteria in the person specification.

NACE is a registered charity and a company limited by guarantee. Consequently, Board members are simultaneously Trustees of the charity and directors of the company. The Memorandum and Articles of Association are the primary governing documents of the charitable company.

Grosvenor Chapel is a Chapel of Ease in the Ecclesiastical Parish of St George’s Hanover Square.

Located on South Audley Street in the heart of what is fondly referred to as the ‘Village of Mayfair’, the Chapel has been serving the community of Mayfair and beyond for almost three hundred years.

Over the last three years the Chapel has been going through a period of transition, renewal and growth. We currently have a modest annual income, which comes from regular giving, occasional donations, and the hiring out of our Chapel rooms and car bays, and are seeking an experienced Finance Officer to help with the day-to-day management of the Chapel’s finances.

Whilst some tasks are covered by existing staff, the Finance Officer will have responsibility for overseeing the Chapel’s accounting processes, monitoring income and expenditure, managing accounts payable and accounts receivable, overseeing service cash collections and banking, completing the monthly reconciliations and preparation of financial reports, helping with any VAT and quarterly gift aid returns. The role will also be required to support the annual budgeting process, year-end audit and preparation of statutory accounts.

Most of the work will be expected to be completed remotely, with attendance in person on site at least once a month for meetings and other activities.

This is an exciting opportunity for someone looking to join a highly motivated team in a welcoming and friendly work environment, and where they can apply their financial skills and experience in a unique setting and really make a real difference.

If this sounds like you then we’d love to hear from you!