Supporter services officer jobs

Job Title: Digital Marketing Officer

Reporting To: Marketing & Communications Manager

Salary: £26,848 - £31,439

Hours: 37.5 hours per week

Duration: Permanent

Location: Alder Hey Children’s Charity, Liverpool / Hybrid-working

Job Purpose:

The purpose of this role is to support the planning, delivery and optimisation of Alder Hey Children’s Charity’s digital marketing activity across key channels, reporting to the Marketing & Communications Manager.

This is a hands-on digital role focused on day-to-day delivery, advertising and optimisation across the charity’s digital platforms. The Digital Marketing Officer will play a key role in ensuring digital advertising channels are engaging and effective in supporting fundraising, brand awareness and supporter engagement.

The role works closely with colleagues across Marketing, Fundraising and Communications, and supports the delivery of digital activity set by the Marketing & Communications Manager.

Main Duties/Tasks

Digital Duties:

Content Creation, Management, and Campaign Support

• Creating, editing, and publishing content across the charity’s digital channels (website, email, and ad channels) in conjunction with the Content Creation Officer and Marketing Officers.
• Managing day-to-day updates to the charity websites using the CMS, ensuring content is accurate, engaging and aligned to brand guidelines. Maintain high standards of brand identity across all digital touch points.
• Building and sending email communications using the charity’s email platform, supporting segmentation, stewardship and supporter journeys.
• Supporting the delivery of integrated marketing and fundraising campaigns through digital channels.
• Adapting digital copy for different audiences and platforms, including web pages, email campaigns and digital appeals.

Digital Marketing Optimization, Reporting, and Budget Support

• Optimising and supporting budget monitoring for AI Search, Paid Search, SEO, and Google Grant campaigns.
• Monitoring and reporting on digital performance using analytics and platform insights, identifying opportunities to improve engagement and effectiveness.
• Supporting paid digital fundraising activity by preparing and advising on content, assets, and copy, and assisting with reporting and optimisation under the direction of the Marketing & Communications Manager.

Brand Management, Compliance, and Collaboration

• Ensuring all digital content and activity complies with brand guidelines, accessibility standards, GDPR, and relevant regulations.
• Scheduling and managing organic content in line with agreed plans, adapting content where needed for different channels, working with Marketing Officers to ensure a consistent brand presence.
• Working with internal colleagues and external suppliers or agencies, where required, to support digital delivery.
• Supporting the Marketing & Communications Manager to maintain organised digital systems, content libraries, and workflows.

Other Duties:

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager.

Closing date: Monday 20th April, 12pm

Shortlisting: Wednesday 22nd April

Interviews: Tuesday 5th May

Job Title: Legal Project Officer

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: Four years 

Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK) 

Reports to: Legal Officer and Director of Strategic Litigation and Advice

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off. 

Salary: £31,000 to £33,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). 

Application deadline: 11:30pm on Saturday 25 April 2026

Interviews are anticipated to be held on 14 and 15 May 2026. Shortlisted candidates will be notified by Friday, 1 May 2026..

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

About the Role

The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.

The Legal Project Officer will work closely with the Legal Team (Legal Director and Legal Officer) to run ILPA’s Working Groups and with the Director of Strategic Litigation and Advice in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.

You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. 

You will work with the Director of Strategic Litigation and Advice to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Director of Strategic Litigation and Advice to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, Border Security, Asylum and Immigration Act 2025, and government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and earned settlement and family returns proposals. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;

2. To coordinate and contribute to internal and external meetings;

3. To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;

4. To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;

5. To manage SLAC’s Steering Committees;

6. To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups

7. To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 

2. Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;

3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;

4. Relevant legal knowledge, skills and judgment, including:

   1. an ability to navigate and understand the Immigration Rules and Government guidance,

   2. a general understanding of UKVI processes, and

   3. an ability to clearly communicate legal and technical information orally and in writing;

5. Excellent attention to detail;

6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

   1. an ability to take a proactive approach to independent working, 

   2. managing workstreams effectively, 

   3. confidently taking responsibility for tasks and decisions, 

   4. meeting tight deadlines, and 

   5. taking a calm and diligent approach to problem solving;

7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 

8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and

9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. The QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Finance department is a shared services function working across the NCIs to provide a comprehensive, cost-effective finance service to each organisation, and helping to co-ordinate joint projects where appropriate. The team also provides support to, and promotes best practice across the wider Church in relation to financial matters, including monitoring the financial health of Dioceses, Cathedrals, Theological Education Institutions etc. The Finance team is currently supporting their NCI clients with some major change and transformation projects, as well as undergoing significant changes to their own ways of working to ensure they can deliver a high-quality Finance service which meets the needs of the NCIs. This includes undertaking a Finance Transformation Programme to help Finance develop their service.
As a Financial Processing Officer, you will be a key contributor to the Finance team's mission of providing efficient and effective financial support. Your work will directly impact the financial health and stability of the organization, ensuring smooth operations and compliance with financial procedures.

Join a team that's making a real difference.

Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.

Brief role description:

​

You’ll be joining the Communications team at a busy and exciting time. As we expand our life-changing impact across the UK, we’re looking for a Social Media Officer to amplify our work.

​

Leading the charity’s social media presence, you’ll develop engaging content that highlights our services, celebrates the achievements of the people we support, and builds wider understanding of the challenges faced by some within the Armed Forces community. You’ll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.

​

You’ll be passionate about social media and making a meaningful difference. We’re looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.

​

You’ll be confident at managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends, and know how to land content that stops people mid-scroll. Experienced at using data-driven insights, you’ll be able to analyse what’s working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.

​

​Interested? Want to know more about the Charity? Check our website - Forces Employment Charity

​

Eager to know more the role? Have a look at the Job Description.

​

​What’s in it for you? Check out the Benefits at FEC.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 20 April 2026.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

#LI-DNI

The Corporate Partnerships Officer will account manage and deliver the Corporate Membership
programme. They will also support the Corporate Partnerships Manager to deliver larger scale, high profile
Corporate Partnerships, ensuring excellent customer service is provided at all times to facilitate renewal
and growth of relationships.
In addition, the role will actively support the team to secure new business opportunities, supporting with
research and proposal writing and managing their own prospect pipeline to help meet team-wide income
goals.
Serving as the backbone of the team, the role will work across a variety of administrative and financial
processes as well as leading on all corporate member events and managing the corporate team’s
participation in Development wide events such as exhibition private views.
This multifaceted role presents an excellent opportunity for learning and professional development, making
it ideal for a candidate eager to develop their career in fundraising and contribute to the work of an exciting
multi arts venue at a key point of change for the organisation. The successful candidate will be supported to
gain experience across the full spectrum of Corporate Fundraising activity.

At Ambitious about Autism, we are looking for a Programme Director – Service Development to join our team. You'll develop Ambitious about Autism's and the Trust's education and care services for autistic children and young people.

You'll lead on key strategic projects to extend existing or develop new education and care services for autistic children and young people, providing strong project leadership, strategic integration and managing project-related governance. You'll identify and pursue new business opportunities to drive growth and expansion of our educational settings, including school bids.

You'll be involved in new service development, conducting thorough assessment to identify gaps and opportunities for new provisions or products, whilst developing innovative concepts for new services and seeking approval through business cases. You'll also provide leadership to the Service Development team, with line management of 3 direct reports, whilst upholding Ambitious about Autism's core values.

We are looking for someone who has:

• Extensive business development and project planning knowledge
• Working knowledge of the education, health or social care of children/young people with SEND
• Working knowledge of: The social, policy, regulatory issues affecting children and young people with special educational needs or Commissioning and service delivery for children, young people and their families
• Proven experience of leading the development and delivery of new services for children, young people and/or adults with special educational needs or disabilities either from a third sector, educational, health or local authority background
• Experience of developing strategic and business plans

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.

We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!

The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who experience mental health issues and socially isolated.SLT was created to be radically different from other mental health charities – uniquely accessible, inclusive and community-embedded. You will be joining a small friendly team, where we care about staff wellbeing.We believe in trusting the expertise of our staff and giving them the freedom to thrive with regular help on hand when needed. 

We support over 500 adults per year through social groups -creative arts, nature-based activities, wellbeing workshops and peer support.90% of participants report improved mental health and wellbeing. 

Why Join Us?  
This is an opportunity to play an important role in a small but impactful charity.  Your work will directly enable adults experiencing isolation to access safe, creative and life-affirming activities. Perfect for someone who thrives in a small charity where you can see the impact of your work every week. 

Who we are seeking 
We are seeking a Fundraising Manager, who enjoys writing grant applications and building strong relationships with supporters. Working closely with the Chief Executive, you will have a primary focus working on our trusts and foundations pipeline, while generating around 10% of total income from other sources. We are realistic what is possible in 21 hours per week! 

We are seeking a fundraiser who combines: 

• A strong track record securing trust and foundation income 
• Excellent bid-writing skills 
• Experience generating income beyond trusts (corporate, community or individual) 
• Comfortable working autonomously in a small team 
• Experience in a mental health organisation or small charity is desirable but not essential.

Summary role description 

Reporting directly to the Chief Executive, you will: 

Lead Trusts and Foundations Income 

• Develop a pipeline of grant funders to apply to. 
• Write compelling, high-quality applications.. 
• Deepen funder relationships to secure repeat grants. 

Raise income from other sources 

Work with the Chief Executive to generate income from other sources with a realistic and achievable target of 10% total income via:

• Corporate partnerships in Islington, King’s Cross tech, creative industries and the City. 
• Community and individual giving, especially among affluent local residents. 

Build sustainable systems to support fundraising 

• ​Strengthen stewardship journeys including donor tracking systems and explore use of AI tools. 
• Contribute to fundraising communications and our profile-building. 

Why this Role is Different 
You will be stepping into an organisation in a strong position to build on: 

• Multi-year funding security (63% of next year’s income already secured through multi-year grants, 4 months’ free reserves, annual income circa £250k). 
• Trusted funders include City Bridge Foundation, Garfield Weston, Sport England and leading City Livery Companies. 
• Strategic Plan 2024–28 with clear goals. 
• Excellent impact measurement systems. 
• A highly experienced Chief Executive with 30 years in the charity sector. 
• A collaborative and supportive team, who understand fundraising is everyone’s responsibility. 

What You’ll Gain 

• Real autonomy and ownership 
• 25 days’ annual leave plus bank holidays
• Occupational pension scheme 
• Hybrid and flexible working arrangements
• Access to training and development opportunities 
• Supportive management culture 
• A genuinely collaborative, values-led culture 

Location
Based at Jean Stokes Community Centre, Islington (5 minutes by bus from King’s Cross) 

Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements for this purpose with minimal use of AI.This helps us to better understand your authentic voice, skills and motivation for this role.Thank you. 

This post is subject to an Enhanced DBS check and two satisfactory references. 

We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.The more inclusive we are, the more we can achieve. 

Deadline for applications: Sunday, 5th April 2026 at 12midnight
Interviews: Monday, 20th April 2026 
Estimated Start:June/July 2026 

Legacy and In Memory Fundraising Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children's Hospice are looking for a Legacy and In-Memory Officer to develop and implement a marketing programme to grow and maximise gifts in wills and in memory/tribute fund giving. 

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Legacy and In Memory Officer, you will:

• Support the delivery of a legacy marketing programme to increase awareness, consideration, and pledges of gifts in wills
• Create compelling storytelling materials—brochures, case studies, videos, web content—to highlight the importance of gifts in wills
• Support the delivery of campaigns that encourage supporters to give in memory, including tribute funds, memorial events
• Support with the delivery of in memory stewardship events. 

About You

• Understanding of the principles of direct and relationship marketing
• Experience of delivering a legacy and/or in-memory programme
• Experience of and resilience to meeting targets and KPIs
• Awareness of the Fundraising Code and how this relates to communications with vulnerable supporters

What We Offer 

• £31,110 per annum
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 21 April

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Wilder Ecology, a subsidiary of Suffolk Wildlife Trust, is looking for a Business Support Officer to support the day-to-day administrative running of our consultancy. Wilder Ecology is a purpose-driven consultancy where every profit helps support the Trust’s vision of a wilder Suffolk, with nature thriving because people value it and take action to protect it.

This is an exciting opportunity for a well-organised and detail-focused professional to provide essential administrative, financial & operational support to the Wilder Ecology team. The successful candidate will help coordinate contracts, manage records & SharePoint file management, support enquiries, arrange equipment & servicing, assist with quotations and tender submissions and ensure important documentation is kept accurate and up to date. The role will involve working closely with the finance team to maintain contract records, monitor budgets, process expenses, support invoicing, purchase orders and help track financial performance across the consultancy.

Alongside strong administration & finance support, the post holder will contribute to the profitability & growth of the consultancy by helping analyse contract costs and financial performance, ensuring the team has the information needed to make effective decisions. This role would suit someone with excellent organisational skills, a strong eye for detail and confidence working across administration, finance and business support.

Wilder Ecology is the ecological consultancy of Suffolk Wildlife Trust. It provides specialist ecology services through a team of expert ecologists, with work focused on ecology, wildlife conservation & Biodiversity Net Gain. The consultancy delivers professional advice & survey services to high ecological & professional standards, working in accordance with CIEEM guidance and the Biodiversity Code of Practice for Planning and Development, and is also ISO-certified.

As part of Suffolk Wildlife Trust, Wilder Ecology combines commercial ecological consultancy with a strong conservation purpose. It is a member of The Wildlife Trust Consultancies network, which brings together consultancy teams affiliated with local Wildlife Trusts to share expertise, training & knowledge and to collaborate on larger projects. All profits generated by Wilder Ecology are passed back to Suffolk Wildlife Trust, helping to support the Trust’s wider work to protect & restore nature across Suffolk.

This is a permanent position working 20 hours per week (days and hours to be discussed at interview). The base of work will be Brooke House and the starting salary will be between £13,847.70 and 14,847.70 per annum (FTE £27,839.44) depending on skills, knowledge and experience.

To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 31 March 2026. The interviews are planned for Tuesday 14 & Thursday 16 April 2026 at Brooke House in Ashbocking.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

We are committed to being an inclusive organisation where everyone is welcome. As a conservation charity, we recognise the value of diversity both in nature and in our staff & volunteers. Suffolk Wildlife Trust is an organisation where everyone feels respected, valued & empowered to contribute, so that together we can deliver our vision, mission & strategic goals for a wilder Suffolk.

Job title: Business Services

Reports to: Officer Head of Finance and Business Services

Salary: Starting salary of £29,500 per annum

Location: Office based at our headquarters in Llantrisant, South Wales

Hours: Full time – 37.5 hours over 5 days

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Business Services Officer provides high quality administrative and operational support across governance, IT, facilities, data protection, recruitment and general administration.

Working closely with the Head of Finance & Business Services, this role ensures the charity has strong internal systems, efficient processes, and compliant practices that enable staff to deliver services effectively and compassionately.

This role will support the whole organisation in both the office setting and our remote workers across England and Wales.

Key responsibilities:

Business Services and Operations

• Support the Head of Finance & Business Services in the effective running of business functions including HR, IT, governance, and office management.
• Maintain essential organisational policies, procedures, and documentation, ensuring regular review cycles.
• Manage contracts with suppliers, service providers, and facilities contractors.

Staff support

• Assist department heads with recruitment processes including job adverts, application management, interview coordination, and onboarding.
• Maintain accurate and confidential HR files, absence records, training logs, and performance documentation on Bright HR.
• Support wellbeing initiatives and contribute to developing a positive, compassionate staff culture.
• Coordinate staff training, mandatory learning, and policy briefings.

Governance and Compliance

• Maintain statutory registers and ensure timely filing of required documents.
• Support risk management processes, including maintaining organisational risk registers.
• Assist with GDPR compliance, data audits, and data protection processes.
• Prepare policies for Board approval with the assistance of Peninsula.

Leadership and People Management

• Act as first point of contact for basic IT and systems issues, escalating when necessary.
• Support the effective use of Microsoft 365, CRM/databases, and operational software including educating others on effective usage.
• Project manage the development of NOVA – our CRM system.
• Liaise with IT providers to ensure smooth delivery of technical support, security, and digital improvements.
• Issue IT equipment required for work to all new employees and maintain asset register.
• Ensuring Cyber Security essentials is complete working with IT consultant ITCS.

Facilities and Office Management

• Oversee day-to-day management of office space, equipment, and environment. Monitoring potential growth of office spaces into England.
• Manage health & safety processes including risk assessments, incident logs, and mandatory checks.
• Monitor office supplies, equipment maintenance, and procurement.

Administration and Organisational Support

• Provide administrative support to the Senior Leadership Team where required.
• Maintain central records, filing systems, and registers to a high standard both electronically and paper based.

General:

• To be responsible for organising own work agenda, time management and administration.
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
• To attend weekend and evening community events in support of the charity as necessary.
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check.

Additional benefits for our employees:

• An ‘Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 3rd April 2026

Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.

This senior leadership position is responsible for managing and overseeing OTR’s Voice Services which include our Advocacy and Independent Visiting (IV) Service, Participation Service, LGBTQ+ Service, and our CAMHS Link Work Service. You will directly line manage our Leads of these services and empower them to deliver and develop the work that they do.

You’ll work with the Service Leads to manage key commissioner and contract relationships to ensure we’re delivering in line with our contractual obligations. This role also plays an important part in shaping the future of each service; supporting re-contracting, bid writing, and applications to tender.

The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with the Head of Wellbeing Services, Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.  

Your attributes: 

We are looking for someone who has strong people management skills, who can build trust quickly within a team. The Service Leads are key to the success of this role and their expertise and knowledge is invaluable. 

You’ll enjoy supporting colleagues to thrive and develop services, while also able to use a strategic approach to decision making to future proof what we deliver. You’ll be passionate about our mission and hold strong communication skills to bring clarity to our work for staff, partners, and young people.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.   

Main Responsibilities 

Service delivery support 

• Operational oversight and responsibility for OTR’s Voice service, working with the Service Leads to ensure continuity of quality service provision. 

• Line management of: LGBTQ+ Lead, Participation Lead, Link Worker Lead, and Advocacy & IV Lead. 

• Through service evaluation, ensuring young people are receiving the best possible quality of support, capturing feedback and learning to continually develop the support we provide.

• Working with Team leads on quality assurance using the data from our client record system, and service specific monitoring to ensure we’re delivering on contractual goals and targets.  

• Be the first point for safeguarding escalation for the Voice Service Leads and part of the on-call safeguarding rota for all of OTR.

Contracts and commissions 

• Managing relationships with contract managers and commissioners. 

• Working with the Service Leads to make sure we produce timely reporting, monitoring numbers, and finance papers.

• Attending quarterly review meetings, annual reviews and subgroups relating to these.

• Working with the SMT on re-contracting and applications to tender for Voice Services. 

Finance 

• Work with Service Leads and the SMT on funding proposals and development opportunities for the Voice Services. 

• Working with the CEO and Service Leads to set and manage the service budgets and expenditure. 

Partnerships 

• Engage and collaborate with community partners to increase OTR’s presence and impact. 

• Develop and maintain relationships within health a social care to improve outcomes for young people.

• Participate in a variety of external networks and steering groups to share learning and best practice to reach more young people who need us most.

Senior Management Team 

• Alongside SMT and the Board of Trustees, overseeing and managing the implementation of OTR’s organisational strategy, including reporting to the Board.  

• Promote OTR values and support the growth of OTR’s culture and identity

• Alongside SMT proactively work to ensure Equity, Diversity, and Inclusion commitments are upheld and continuously woven into what we do.

• Leading on EDI work across OTR to ensure an inclusive, equitable and accessible service for all young people and staff. 

General  

• Participate in the day-to-day work of the organisation – such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks

• Be an ambassador for OTR, actively promoting our vision and work

• Ensure the effective implementation of the organisation’s policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace.

• Following safeguarding policies and procedures in all aspects of the work with children and young people.

• Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs.

• Participate constructively in supervision and staff development opportunities including training and team building initiatives.

• Contribute to co-operative working across all the services within OTR.

• Promote and enable active involvement of young people in planning, improving and making decisions about OTR services.

• Ensure effective and accessible communication with staff, service users and the general public.

• Contribute to maintaining and developing effective professional relationships both internally and with outside agencies.

• Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required. 

For the full Job Description and Person Specification, please visit our website. 

Working pattern and location 

This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.

There is opportunity to work from home when agreed with your line manager, and we operate a flexible working policy which allows your hours to be spread throughout the day/week in agreement with your line manager.

The post holder will be expected to be able to travel throughout the authority and beyond to meet service users, professionals, and to attend meetings and training activities associated with the position. Mileage allowance will be payable for these types of travel.

The job will require occasional working outside of core office hours, some evenings, including the occasional weekend.  

Applicants must have the ability to travel within and outside the local authority, including to areas where there is no public transport.