Supporter services officer jobs

Imagine working alongside young people who've challenged Meta's hate speech policies, won national awards, and brought a sofa on wheels to a protest. Coventry Youth Activists (CYA) is the UK's only youth-led campaign group run by and for disabled young people—70% of members have learning disabilities—and they need a Community Organiser to help them take on one of their biggest fights yet: defending SEND rights.

This isn't traditional charity work. CYA doesn't lobby for disabled young people—they campaign as them. From Mad Hatter's Tea Parties outside Facebook HQ to high-level negotiations with decision-makers, their approach is bold, creative, and effective. As one member puts it: "Leadership doesn't have to look a certain way... That's what we do at CYA."

What you'll be doing

You'll support CYA members to challenge urgent threats to their rights—particularly government reforms affecting SEND (Special Educational Need and Disability) rights. This means:

• Developing campaign strategies and power mapping decision-makers with young activists
• Facilitating actions, media engagement, and high-level negotiations
• Coaching young leaders and building their confidence to take the lead
• Creating alliances and expanding CYA's reach and influence
• Ensuring everything is accessible, inclusive, and driven by lived experience

You won't be doing this alone. You'll be part of Grapevine, an award-winning charity with years of community organising expertise, working within a supportive team that believes in joyful organising.

Who we're looking for

We want someone with proven campaigning experience and strong facilitation skills—but just as importantly, someone with creativity, a passion for justice, and the ability to work inclusively with young people with learning disabilities.

Essential skills and experience:

• At least one year's community organising or campaigning experience with clear evidence of wins
• Ability to work collaboratively and inclusively, especially with people who have learning disabilities
• Strong facilitation and communication skills
• Experience building alliances and developing others
• Creative problem-solving and a genuine passion for justice

Benefits include:

• Flexible working arrangements
• 25 days annual leave plus bank holidays (pro rata)
• 8% non-contributory pension (Grapevine pays the full amount)
• Employee Assistance Programme
• A culture of learning, reflection, and genuine support

Grapevine is a place where you'll have freedom with support, real opportunities to grow, and work that creates lasting impact. Our team describe it as a "powerhouse" that feels like a second home.

About Grapevine

We're an award-winning charity helping communities across Coventry and Warwickshire take collective action. We're nationally recognised for our community organising approach and we're accredited trainers for the National Community Organisers programme. We believe those who face challenges are best positioned to lead solutions—and we provide the support to make that happen.

"Grapevine is a fantastic organisation—bold, innovative and caring. It manages to balance positive outcomes for individuals and communities with system change—a very rare thing." — Tim, Community Leader

Equality and Inclusion

Fairness and inclusion are part of who we are—going back to our origins as a disability charity. We actively seek people from all backgrounds and AIM TO remove barriers to equal opportunity. We welcome applications from everyone.

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

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You will develop and create impactful content across a wide range of formats including design, managing production workflow, and supporting our brand work.

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You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Wednesday, 3rd March2026

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NB Interviews will be held on a rolling basis

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Please download the job description to see full role responsibilities

World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. Our international team work alongside communities and local organisations across the globe to transform the lives of working horses - and the people who rely on them.

We are looking for a proactive and highly organised individual to join our International team and play an essential role in supporting our global programmes. This is an exciting and varied position where you will provide administrative, logistical and financial support to the Director of International, our International Programme Officers and overseas consultants.

About the role:
In this role, you will coordinate international travel and logistics, ensuring our staff and consultants have the necessary travel documentation, safety information and support they need before and during travel. You will also play a key role with communications when they are overseas as well as supporting with preparation of reports and maintaining digital records and filing systems.

A significant part of the role involves financial administration, including budget support, processing expenses and maintaining accurate financial records in collaboration with the Finance department. Your ability to manage multiple tasks, maintain confidentiality and keep processes running efficiently will be central to this role and the team.

This is a hybrid role working between our head office in Snetterton, Norfolk and at home.

About you:
We are looking for someone with strong attention to detail, excellent organisational skills and a flexible, proactive approach. You will be confident building working relationships with colleagues and partners from a wide range of cultures and backgrounds. Experience coordinating domestic and international travel is essential, as is experience working with budgets, expenses, invoices and administrative processes. If you thrive in a busy environment, enjoy supporting others and are motivated by work with real global impact, we would love to hear from you.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Wednesday 4th of March 2026
Interview date: Week commencing 9th of March 2026 at our head office in Snetterton, Norfolk.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Edward's Trust is seeking a values-led Chief Executive to build on recent stabilisation and lead the charity into its next phase of sustainable impact.

This is a rare opportunity to lead a respected bereavement charity supporting parents, children and young people across the West Midlands.

Edward's Trust provides specialist counselling and holistic wellbeing support to families experiencing profound and often complex grief. Our work is rooted in compassion, integrity and a deep respect for the individuality of every person we support.

We are now looking for a Chief Executive who can combine emotional intelligence with strategic clarity and hands-on leadership. Working closely with a committed Board and skilled staff team, the successful candidate will guide the organisation confidently through a challenging funding landscape while protecting the quality and integrity of our services.

This is a senior, visible role with real autonomy and influence. Key priorities include strengthening income resilience, leading income generation activity, nurturing partnerships, and embedding a shared strategic direction across the organisation. The role requires a leader who is comfortable holding complexity and uncertainty, and who understands the responsibility of working within emotionally demanding services.

We welcome applications from experienced leaders within the charity, health or social care sectors, as well as those ready to step into a Chief Executive role. Flexible and part-time working arrangements are welcomed, including 0.8 FTE.

Full details, including the role profile, priorities and how to apply are available in the recruitment pack.

Debt Advice Support Officer

Salary £25,593.44 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 5th May 2026

Hours: Full time, 35 hours per week (rota basis including evenings)

Closing date: 19th March

Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.

About the Debt Advice Support Officer Role

As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.

Your key responsibilities will include:

· Support clients in creating budgets and gathering financial information

· Maintain accurate records and appointment systems

· Communicate empathetically and clearly with clients and colleagues

· Ensure compliance with GDPR and internal quality standards

About You

Our ideal candidate will bring:

· Strong verbal and written communication skills

· Empathy and understanding of client needs

· Proficiency in Microsoft Office and remote working tools

· Attention to detail and good numerical skills

· Experience in a customer service role

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. Our three-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds

Transform data into a lifeline for animals and become the strategic engine behind our global conservation efforts. As our Data Intelligence & CRM Officer, you will unlock the hidden potential within our data to drive life-saving results for orangutans, bears, and primates around the world.

Why This Role Matters

At International Animal Rescue, we don’t just rescue animals, we work to protect habitats, and work with communities to deliver holistic and sustainable conservation strategies that boost biodiversity and mitigate climate change.

Your expertise won't just live in a spreadsheet - it will directly inform how we connect with our supporters and fund our mission to release rescued animals back into the wild. You are the bridge between the fundraising team, the CRM and real-world conservation impact.

The Opportunity

This is a high-impact, hands-on role where you will act as the day-to-day lead for our fundraising CRM. You will:

Drive Income Growth: Create high-quality supporter intelligence that maximise the success of our direct mail and digital campaigns.

Uncover Actionable Insights: Analyse supporter behaviour and campaign performance to provide the strategic recommendations that guide our fundraising team.

Master the CRM: Take full ownership of data imports, quality control, and GDPR compliance within our CRM (Donorfy) ecosystem.

Shape the Future: Identify opportunities to improve reporting and data visualisation, helping us work smarter to save more lives.

Who We Are Looking For

You are a data enthusiast who thrives on finding the story behind the numbers. We need someone with proven CRM management experience and a solid grasp of creating meaningful information who can present technical findings to non-technical colleagues with clarity and passion. If you are a collaborative problem-solver who wants to apply your analytical skills to a mission that truly matters, we want to hear from you.

Please read the full job specification for more information.

Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.

 To succeed in this role, applicants must have:

 · An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.

· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.

· Knowledge and experience of working in a health or social care setting.

 This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.

The Director of Finance & Corporate Services is a new post for the East London Mosque Trust (ELMT). The Director of Finance will lead the Trust’s financial strategy, planning, and operations. This pivotal role will oversee the day to day financial transactions and ensure compliance while driving financial sustainability, transparency, innovation, and long term growth. The post holder will work closely with the CEO, the Senior Management Team, and the Trustees to help shape the future direction of the organisation. As one of the largest mosques and Islamic centres in the UK, it is imperative to build capacity in the leadership team to deliver effective, informed, strategic financial decisions to support the future sustainability of the ELMT.

Responsible to: CEO

Director of Finance & Corporate Services

The Director of Finance & Corporate Services is responsible for the proper conduct of all aspects of the day to day financial management of the ELMT.

Finance Management

• Oversee budgeting, forecasting, and financial reporting processes.
• Ensure robust financial controls and compliance with charity regulations and accounting standards.
• Manage cash flow, reserves, and funding streams including grants, donations, and contracts.
• Maintain an annual and a five-year financial forecast to underpin the strategic objectives.
• Responsibile for managing ELMT’s investments, while developing and implementing strategies for maximising ELMT’s finances.
• Manage and develop the finance team, fostering a culture of accountability, excellence and continuous improvement.
• Collaborate across departments to support financial literacy and budget ownership.

Governance & Compliance

• Prepare financial reports for CEO/SMT, the Board of Trustees and funders.
• Ensure compliance with The Charity Commission, HMRC, and Companies House requirements.
• Lead on audit preparation and liaise with external auditors.
• Lead on digital transformation for financial arrangements.
• Ensure there is a knowledge/awareness of fraud across the organisation.
• Ensure good risk management.

Finance, Sustainability & Compliance

• Optimise financial controls and processes in order to minimise financial risks, and ensure organisational compliance.
• Ensure compliance with funding agreements across all the teams and services.
• Ensure monthly reconciliation of all control accounts including creditors, debtors, payroll and banks; the preparation of monthly management accounts; and preparation/maintenance of control over all non-transactional journals such as accruals, prepayments, fixed assets/depreciation.
• A sound understanding of Islamic financial principles and their application within a charitable and governance context.
• Lead the strategic financial planning process, delivering annual and forecast budget plans, periodic forecasts within year and funding requirements, working closely with CEO and SMT.
• Plan and coordinate all tax, finance and treasury management practice and policy, with reference to charitable status, cash management and investments, reviewing and reporting on investment portfolios on a monthly basis.
• Ensure monthly payroll is accurate and timely, including all matters related to HMRC, and PAYE submissions.
• Have a full oversight of contracting and procurement activities and procedures, ensuring compliance with regulatory requirements, always seeking value for money, and where possible, cost saving opportunities.
• Check the condition of all assets and conduct an ongoing review of whether assets and investments are being put to best use and serving the organisation’s interests.
• Work with the CEO to identify new revenue-generating tactics.
• Responsible for the preparation of annual accounts to prescribed standards, managing effective relationships with the auditors, taking responsibility for the completion and submission of statutory/regulatory reporting in line with prescribed timelines, and keeping up to date with regulatory and statutory requirements within the charity sector.
• Lead on The Charity Commission reporting, including the annual review/trustee report and updating the organisation’s information held by The Charity Commission and Companies House.

Operational Excellence

• Review and improve organisational processes across ELMT, including Operations, Facilities, HR and Policy, ensuring they are efficient, effective and aligned with best practice.
• Identify and propose practical improvements to systems, policies and ways of working, driving internal efficiency and increasing organisational impact.
• Ensure alignment between systems, policies and processes, enabling departments to work effectively together and supporting ELMT’s strategic objectives.
• Over time, take on broader responsibility across departments, particularly in strengthening processes and embedding sustainable efficiencies.

Information Technology Management

• Devise and establish IT policies and systems to support the implementation of strategies set by upper management, including Data Protection and Cyber Security.
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
• Evaluate the company systems and processes to coincide with the needs of the organisation
• Decide the need for upgrades, configurations or new systems and report to upper management.
• Direct the management of the ELMT website.
• Oversee the IT service provision ensuring it meets the ongoing needs of ELMT.
• Manage and develop the IT team, fostering a culture of accountability and continuous improvement.

General

• Deputise for the CEO as necessary, including assuming delegated leadership, decision-making, and representational responsibilities as appropriate.
• Represent the organisation externally as required, including with partners, stakeholders, and relevant bodies.
• Maintain and develop organisational culture, values and reputation with all staff, associates and external stakeholders.
• Work flexibly and undertake any other duties agreed between you and the Board of Trustees.
• Support projects of the ELMT and participate in multi-disciplinary, cross-organisational groups and project teams.
• Attend Senior Management Team (SMT), staff and committee meetings when required.

Events Officer
Working Hours: Min of 30 hrs up to 37 hours per week 
Salary: 28,050 to  31,000 per annum 
Contract: 12 months Good opportunity for role to become permanent in future.
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 2nd March 2026.  Interviews to be held on Tuesday 17th March 2026.  Potential start by end of April 2026.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Do you have experience delivering high-quality Special and Challenge events? Are you highly organised, relationship-focused and motivated by making a difference? Join The Sick Children’s Trust and help raise vital funds to support families with seriously ill children in hospital.

The role

We are looking for a Senior Events Officer to join our Events team during an exciting period of growth. Working closely with the Events Manager, you will project manage a varied portfolio of Special and Challenge events, helping to grow income and awareness for the charity.

Our events programme includes events such as our Carol Service, Art Exhibition and Supper Club, alongside major challenge events including the London Marathon, Great North Run, Royal Parks Half Marathon and London Landmarks Half Marathon. As the programme develops, you will have the opportunity to lead on specific events and contribute to shaping future activity.

This is a varied and hands-on role, combining planning, logistics and on-the-day delivery with supporter stewardship, supplier management and collaboration across teams.

Key responsibilities include:

Planning and delivering a portfolio of special and challenge events, ensuring excellent supporter experience

Managing income and expenditure against event budgets and targets

Building and maintaining strong relationships with supporters, suppliers and external partners

Working with Communications and Marketing colleagues to promote events across digital, print and social channels

Collaborating with Philanthropy, Corporate Partnerships and Community teams to meet shared objectives

Securing auction prizes, raffle items and pro bono support for events

Maintaining accurate records, databases and event administration

About you

You enjoy delivering events that combine creativity with meticulous organisation. You are confident juggling multiple projects, building relationships and working collaboratively across teams. You will already have experience of fundraising events or challenge events, with strong communication skills and attention to detail. Experience working with high-value supporters, celebrities or suppliers would be an advantage together with experience of event management software/word press or if not a willingness to learn, enhance and streamline systems.

Most importantly, you are motivated by The Sick Children’s Trust’s mission and want to use your skills to make a meaningful impact for families when they need it most.

How to apply

Please submit your CV along with a covering letter outlining how you meet the requirements of the role 

Applications will be reviewed on an on-going basis and therefore early applications are advised. We may close the advert earlier than the closing date.

Closing date: Sunday 1 March

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.

About the role

The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.

This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.

Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.

The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.

About the person

You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.

We’re looking for an Operations Officer to play a central role in keeping our organisation running safely, smoothly and effectively across our central office, refuges and dispersed accommodation.

This is a varied, hands-on role combining operations, facilities management, reception, health & safety, admin coordination and service-user access support. You’ll help ensure our buildings, systems and processes enable high-quality, trauma-informed services for Black and minoritised (Global Majority) women and children.

You’ll be a key first point of contact for the organisation — welcoming, calm and professional — while helping to maintain safe, well-managed environments and strong operational systems.

You’ll:

• Support the day-to-day operation of the central office, refuges and dispersed accommodation

• Coordinate facilities, repairs, access and health & safety requirements

• Act as a first point of contact for enquiries, referrals and visitors

• Support safe service-user access and reception processes

• Provide administrative and operational support across teams

You’ll bring:

• Experience in operations, facilities, admin or office coordination

• Strong organisational skills and attention to detail

• A calm, professional approach in a fast-paced, sensitive environment

• Commitment to trauma-informed, anti-racist and survivor-centred practice

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.

We are not able to sponsor any work permit or visa. 

At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.

You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.