Supporter services officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 16 December 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Operations & Executive Support Manager, you’ll play a pivotal role in keeping the organisation running smoothly. You’ll work at the heart of our Corporate Function, ensuring our systems, people, and processes are efficient and aligned with our mission. There is no line management initially but if the team grows, we will discuss this with you.
Reporting directly to the CEO, you’ll provide both operational leadership and executive support - helping the CEO and wider team stay focused on impact. You’ll also work with our Head of Programmes to ensure coordination across the charity.
This role would suit you if you’re highly organised, proactive, and thrive in a fast-paced environment where no two days are the same. You might currently be an Operations Officer, Senior Administrator, or Project Manager, ready to step up into a broader, more strategic role.
JOB DETAILS
- Job Title - Operations & Executive Support Manager
- Responsible to - Chief Executive Officer
- Salary - Between £29,500 & £31,000 depending on experience
- Contract - Full-Time (38 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance. We expect team members to work from the office at least three days per week, but we offer flexibility to balance this with remote working. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
- Closing date - 14 December 2025
WHAT YOU’LL BE DOING
1. Operational Coordination (40%)
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Oversee day-to-day organisational operations, systems, and processes.
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Maintain and improve internal systems & processes (task & project management).
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Manage supplier relationships (insurance, IT, HR, utilities, etc.).
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Support programme quality assurance by collating data and reviewing reports.
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Lead internal projects to improve efficiency and staff experience.
2. Executive Support (25%)
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Provide comprehensive diary management for the CEO and organisation-wide initiatives.
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Prepare briefings, reports, and presentation materials when required.
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Support the CEO with governance papers, communications, and meeting follow-up.
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Represent the CEO in communications with stakeholders as required.
3. People & Culture (20%)
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Coordinate HR administration, recruitment logistics, and onboarding.
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Support the delivery of wellbeing and culture initiatives.
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Plan internal events, training sessions, and away days.
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Maintain accurate staff records and support internal communications.
4. Governance & Strategy Support (15%)
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Prepare and circulate Board and sub-committee papers.
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Maintain organisational policies and compliance registers.
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Monitor progress against operational plans and key performance measures.
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Support internal and external reporting requirements (funders, trustees, etc.).
KNOWLEDGE AND SKILLS REQUIRED
Essential
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Experience in operations, project management, or executive support.
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Excellent organisation and time management skills.
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Strong written and verbal communication.
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Understanding of governance and charity operations.
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Proficiency in digital tools (e.g. Asana, Google Workspace, HR/CRM systems).
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Excellent communication and influencing skills, with experience engaging confidently with senior stakeholders, funders, and partners.
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Proven ability to oversee multiple projects, and ensure timely delivery of outcomes.
Desirable
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Experience in the charity, youth, or public policy sectors.
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Knowledge of safeguarding or quality assurance processes.
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Experience of monitoring, evaluation, and reporting on programme impact.
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Ability to analyse and present data clearly.
We value potential over perfection. If you’re missing one or two of the above skills, don’t worry, as most can be learnt.
ORGANISATIONAL INFORMATION
Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.
All staff are expected to:
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Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.
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Maintain confidentiality at all times in line with organisational policies.
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Successfully complete an enhanced DBS check and provide two independent references before appointment.
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Actively promote an inclusive and diverse culture within the organisation.
The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).
HOW TO APPLY
There are several routes and stages to apply for this role.
Stage 1 - Application (by 14 December 2025)
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Apply via ‘Charity Jobs’, submitting a CV (no more than two sides of A4) and a covering letter explaining why you’re the ideal candidate.
Stage 2 - Video Screening (by 20 December 2025)
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If we think there’s a match based on your application, we’ll invite you to a short video interview consisting of up to three questions, with a two-minute limit for each answer.
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Please note that we’ll be screening applications as they come in, which means the earlier you apply, the more time you’ll have to prepare for each stage.
Stage 3 - Final Interview (early January 2026)
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If we think there’s a match following your application and video screening, we’ll invite you to an in-person interview at our offices in MediaCity, Salford.
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Interviews are currently scheduled for 5 & 6 January 2026. If these dates are difficult for you, please let us know by contacting us.
The closing date for Stage 1 applications is 23:00 on 14 December 2025
Youth Leads UK is an award-winning charity getting the voice of young people heard and acted upon.


The client requests no contact from agencies or media sales.
Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Merton – Making a difference to young families
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
Our Charity Director Role
As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton.
Key Responsibilities
- Lead and inspire staff and volunteers to deliver high-impact family support services.
- Oversee service delivery, safeguarding, and operational compliance.
- Develop and implement a bold, diversified fundraising and income generation strategy.
- Build and nurture relationships with funders, corporates, philanthropists, and community partners.
- Act as a confident ambassador, raising the organisation’s profile locally and regionally.
- Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
About You
You are:
- Experienced in charity governance, financial management, and service delivery.
- A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
- A confident and inclusive leader who inspires and empowers teams.
- Skilled in partnership development and community engagement.
- Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
- Lead one of London’s most respected family charities.
- Shape our strategy for growth and sustainability.
- Join a passionate, values-led team and supportive board.
- Enjoy flexible, hybrid working.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach out to our Chair for an informal conversation.
Closing Date: Friday 12 December 2025
Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Marketing Officer
£40,489
About us
BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.
We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.
We’re looking for a Digital Marketing Officer to join our friendly and purpose-driven marketing and events team. If you’re a creative and proactive marketer with strong content creation skills, a flair for planning and delivering effective campaigns, and have hands-on experience of email marketing, this could be the perfect next step for you.
This is a varied and rewarding role where no two days look the same. One day you might be crafting digital content that brings our membership offer to life; the next, you’ll be supporting a targeted, insight-driven campaign to grow participation in the Canine Health Scheme.
In this role, you’ll support the tactical planning and delivery of multi-channel marketing campaigns designed to meet engagement, participation, and growth targets. You’ll bring ideas to life through high-quality content - capturing and editing photos and videos, creating eye-catching graphics, and shaping stories that champion BVA’s mission and impact. You’ll also take ownership of planning, writing, and building regular email campaigns, using segmentation, A/B testing, and automation to drive results.
We’re looking for someone who is organised, curious, and full of creative energy - someone who can juggle multiple projects while keeping a close eye on detail, deadlines, and performance. You’ll be confident using a range of digital tools and platforms, including social media, content management systems, design software, and analytics tools like GA4.
In return, we offer a supportive, collaborative environment where you can develop your skills, try new things, and contribute to meaningful work that supports the veterinary profession. If you're excited by the idea of creating content that inspires, campaigns that deliver impact, and digital experiences that truly resonate, we’d love to hear from you.
Benefits
· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.
· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.
· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.
· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).
· Opportunities for learning and development.
· A wide range of discounts from leading brands via Perkbox.
· A number of staff social events throughout the year.
· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.
BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
How to apply
Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification via 'CharityJob Apply' We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.
Closing date
5pm on Wednesday 3 December 2025.
Interview dates
First interviews will be held remotely on Tuesday 9 and Wednesday 10 December
Second interviews will be held in person on Wednesday 17 December
No agencies please.
How to apply
Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification via 'CharityJob Apply' We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.
The client requests no contact from agencies or media sales.
About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where every young person can unlock their potential regardless of their background or the barriers they might face. Our mission is to equip young people from low-income households to develop careers knowledge, employability skills, confidence and connections that will help them to broaden their horizons and prepare for fulfilling futures.
This year, we will work with c.2,500 young people across Greater London, delivering careers coaching, workplace experiences, insight and guidance in partnership with businesses, schools and supporters. You can find out more about our programme and impact so far in the Annual Impact Report on our website.
About the role
The role of the Partnerships Engagement Officer is to work closely with our partners and colleagues across Future Frontiers to support the smooth delivery of our programmes and share stories and impact information through a variety of communications channels. This role is key to delivering our work and making a lasting difference for young people from under-resourced backgrounds on their education and career journeys.
The Partnerships Engagement Officer helps manage vital relationships with volunteers, schools and businesses, and acts as a first point of contact for onboarding queries. This role also helps to promote our partnership activities through producing and sharing marketing and communications content, such as LinkedIn posts and impact reports.
Your responsibilities:
Set up and enable successful programmes
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On-board volunteer coaches, including processing DBS checks online and manually, and responding to queries from coaches
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Manage the volunteer onboarding journey, including making any improvements based on feedback
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Maintain accurate records, including creating and updating coach and pupil records on the Salesforce database
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Create impact reports for partners to illustrate the difference they have made and encourage partnership expansions and renewals
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Alongside the wider Partnerships team, support partners with their fundraising and employee engagement activities for Future Frontiers as needed
Stakeholder engagement, marketing and communications
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Manage the Future Frontiers LinkedIn account, including working with the Partnerships team to develop a proactive plan to fit with our calendar and priorities, and creating content as needed
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Use templates and brand guidelines to create materials and communications for Partnerships audiences which align with Future Frontiers’ brand and convey core messaging
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Produce assets and materials in a range of formats to support priority projects and activities with partners
Wider contribution
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Contribute to department-, directorate- and organisation-wide projects and priorities through membership of project groups or taking on pieces of work in line with your skills, experience and development objectives
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Proactively identify and share opportunities to improve partners’ experiences and/or internal processes; to help ensure continuous improvement of our work
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Act as an ambassador for Future Frontiers, our cause and values in all engagements and communications with partners, supporters and suppliers
About you
Experience and knowledge
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Experience of working with customers or clients and supporting the development of mutually beneficial relationships, ideally with businesses and/or schools (essential)
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Experience of producing compelling communications in different formats, ideally familiar with Canva, Salesforce and LinkedIn (essential)
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Experience of working in a team, taking ownership of areas of work and contributing to shared successes (essential)
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Knowledge of the UK education system (desirable)
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Understanding of the UK charity sector and relevant legislation and best practice, such as GDPR and the Code of Fundraising Practice (desirable)
Skills and competencies
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Passion for Future Frontiers’ mission: you are motivated to play a role in empowering young people from low-income backgrounds to realise their potential.
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Thorough and organised: you have strong attention to detail, maintain accurate records and can manage multiple deadlines.
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Proactive self-starter and problem-solver: you take initiative and approach your work with a positive, can-do attitude.
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Design and communication skills: you can communicate messages in different formats, and have an eye for design.
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Collaborative: you work well with others and contribute to a supportive, team-oriented culture.
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Growth-oriented: you enjoy learning new skills and meeting new people, are keen to continue your personal and professional development and embrace opportunities to learn and grow.
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like)
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4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling offer
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Team building offsites and regular team socials throughout the year
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Additional parental leave pay and additional childcare leave for child’s first 2 years
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There may also be an opportunity to take on a relevant apprenticeship to support your development
Equal opportunities, diversity and inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers and programme participants as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion.
We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
How to apply
To apply, please complete our application form on our website, attaching your CV and answering the following questions:
1. Why do you want to work at Future Frontiers? What is it about our organisation that excites you? Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us. (Max. 1,500 characters)
2. Please tell us how you meet the essential criteria given in the job description under Experience & Knowledge. Strong answers will factually and succinctly demonstrate your relevant experience. (Max. 2,000 characters)
We recommend that you prepare your answers in a separate document, then copy and paste them into our form.
Deadline: Monday 1 December, 5pm
Start date: Mid-late January
Interview dates: First round interviews will take place virtually during the week commencing 8th December. Second round interviews will be held in person at our office near London Bridge during the week commencing 15th December.
The successful candidate will be required to undergo DBS and reference checks.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.
We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.
You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.
This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.
We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.
If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.
• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than one-page and must explain how you meet the essential criteria for this role, with clear examples
• Applications without a cover letter will not be considered
• Applications are due at 23:30 on Sunday 7 December
• Interviews will take place on Monday 15 December or Tuesday 16 December
• There will be one interview round
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
We are looking for a person who can lead LWPT through ongoing development of the organisation in coordination with both staff and trustees. The person needs to be able to maintain a clear strategic plan for the organisation that allows the organisation to stay focussed on what we plan to do to the benefit of both beneficiaries and supporters. The right person is able to maintain a healthy focus on income and expenditure in order to ensure that LWPT can meet the needs of all stakeholders.
Essential for the right applicant:
• A Christian with a good knowledge of the Christian communities in the UK.
• Someone who is an active member of a local church.
• Is able to affirm the historic creeds of the Christian church.
• A personal commitment to the development of the next generation of Christian Bible teachers in the UK.
• The ability to work from home with good wifi access.
• Ability to travel to the main office in Watford twice a month.
£60k pa FTE. This is a 0.8FTE role
Submit a CV, covering letter explaining why you think you are suitable for this post
LWPT was created to develop leaders in UK churches. See https://www.youtube.com/watch?v=omeNFG_671Y You must be keen on leadership development.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At 21 Together, we believe every person with Down’s syndrome has the right to live a happy, rich and fulfilling life. Based in Maidstone and working across Kent, we support children and young people with Down’s syndrome, their families, and the professionals who work with them.
We are a small but impactful charity looking for an inspiring Chief Executive Officer to lead us through the next phase of our growth.
Job Title: Chief Executive Officer (CEO)
Organisation: 21 Together
Location: Maidstone, Kent (Hybrid working available)
Salary: From £48,561 FTE, dependent on experience
Contract: Permanent or Fixed Term (flexible)
Working Hours: Part-time or Fractional (minimum 3 days per week)
Closing Date: 5th January 2026
Interview Date: Early January 2026
The Role
As CEO, you’ll provide strategic leadership, oversee operations, and drive income generation to ensure our long-term sustainability. You’ll work closely with our committed Board of Trustees, lead a passionate team, and act as the public face of the organisation.
We’re open to part-time or fractional working arrangements (minimum 3 days/week) to attract the right person.
Key Responsibilities
- Deliver our mission and long-term strategy
- Ensure strong financial oversight and fundraising success
- Lead and support staff and volunteers, fostering a positive and inclusive culture
- Maintain strong governance and ensure legal compliance
- Represent the charity externally and build key stakeholder relationships
- Monitor impact and promote continuous improvement
About You
We’re looking for someone who is:
- An experienced leader with a strategic mindset
- Financially astute, with a track record of managing budgets and securing income
- A confident communicator with excellent stakeholder engagement skills
- Committed to inclusion, learning, and supporting vulnerable communities
Desirable: Experience or understanding of Down’s syndrome and/or learning disabilities.
What We Offer
- Flexible working (minimum 3 days/week)
- Hybrid arrangements available
- Supportive and values-led culture
- Opportunity to make a meaningful, visible difference
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role
Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.
What we’re looking for
- Direct marketing or related experience, including planning, delivering and evaluating campaigns.
- Knowledge of direct marketing methods to recruit, retain and grow supporters.
- Ability to write engaging, emotive copy for varied channels and audiences.
- Experience managing suppliers and working with supporter databases, including audience segmentation.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Ability to work quickly, accurately and independently, using initiative.
- Skilled at building collaborative relationships internally and externally.
- Fast learner with strong prioritisation and evaluation skills.
What we offer
- Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
- Flexible working around our core hours of 10am to 4pm
- 25 days annual leave rising with length of service
- Closure at Christmas (additional 3 days)
- Training, support and development opportunities
- Access to the Charlie HR discount scheme and other discounts opportunities
- Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes
Our vision is a world where every child and young person child survives cancer.



The client requests no contact from agencies or media sales.
We are seeking an experienced Retail Manager who is passionate about serving the community and protecting the environment to join our team.
Job Title: Retail Manager
Location: Flint
Responsible to: Head of Commercial Services
Responsible for: Retail & Logistics Assistants, Warehouse Assistant, Volunteers
Number of hours per week: Full Time – 37.5 hours (including regular Saturdays)
Salary: £30,000
Purpose of the job:
This role will provide strategic leadership for our retail income streams, ensuring excellent customer service and the meeting of key performance targets. Leading on and driving the continued success of the retail operations, increasing sales and profits from the existing outlet, online operations, and any future new commercial opportunities.
The Retail Manager will provide strong, effective leadership to the staff and volunteers, managing and supporting as appropriate to ensure they operate as an effective and motivated team. Being customer centric to ensure that the outlet provides an excellent experience to all those who access our services.
For further information about this role and how to apply, please go to our website.
Closing Date: 5th December 2025
Interviews: 12th December 2025
Interviews will be held at Refurbs, 1-3 Aber Park Industrial Estate, Aber Road, Flint, CH6 5EX
Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We, therefore, encourage applicants to apply early if they wish to be considered for this post.
We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.
The client requests no contact from agencies or media sales.
We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.
£44,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.
The working pattern for this role is:Monday - Friday 9am-5pm
What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively
What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health
Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
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The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 30 November 2025, all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 08 December 2025.
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Assistant Finance Officer
Sickle Cell Society
Location: London
Contract: fixed term – 24 months
Hours: 14 hours per week/ 2 days per week
Salary: £30,000 per annum (£12,000 per annum)
The Sickle Cell Society exists to improve the quality of life for people living with sickle cell disorder and their families. We are the only national charity in the UK dedicated to supporting this community through advocacy, information and advice, support services and awareness.
We are now seeking a highly organised, self-starting Assistant Finance Officer to join our small and committed team. Reporting to the Finance & Administrative Manager, the postholder will contribute to ensuring our financial operations are accurate, efficient, and compliant.
This is an excellent opportunity for someone with strong finance skills who is looking to grow their experience in a meaningful, mission-driven environment.
About the Role
As Assistant Finance Officer, you will support the smooth day-to-day running of our finance function, contributing to financial reporting, transaction management, audit preparation, and budget support. You will also assist with key administrative and HR processes, helping to ensure best practice across the organisation.
The ideal candidate will be analytical, detail-oriented, and confident managing multiple priorities with minimal supervision. You will work closely with the Finance & Administrative Manager, but also engage with teams across the charity and external partners.
This is a varied role where no two days are the same, offering plenty of opportunity to develop your skills while playing a vital part in supporting the Society’s strategic and operational goals.
Key Responsibilities
Financial Management
- Support the management of daily financial transactions and maintain accurate financial records.
- Prepare and analyse monthly financial reports, budgets, and forecasts.
- Process supplier invoices, staff payments, and expense claims promptly and accurately.
- Assist with financial planning and analysis, including data collection and reporting.
- Support annual audit preparation by collating and organising required documentation.
- Help ensure compliance with financial regulations, internal policies, and procedures.
- Contribute to the development and improvement of financial systems and internal controls.
Administrative & HR Support
- Assist with onboarding new staff and maintaining accurate HR records.
- Monitor and administer the stakeholder pension scheme, including auto-enrolment and monthly contributions.
- Record and update staff absences, including sick leave, TOIL, and annual leave.
- Provide general administrative support to ensure smooth organisational operations.
Organisational Engagement
- Support statutory reporting, including updates and submissions to Companies House and the Charity Commission.
- Participate in key Sickle Cell Society events such as the Annual General Meeting and community workshops.
- Undertake ad hoc duties as required by the Finance & Administrative Manager.
Download the full job details, and application form, on our website.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:
- Wednesday 26th November - 12:00pm
- Wednesday 26th November - 6:00pm
- Friday 5th December - 12:00pm
- Friday 5th December - 6:00pm
Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.
About the role
We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.
Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.
Responsibilities
- Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
- Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
- Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
- Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
- Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.
This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.
Skills
- Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
- Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
- Have the capacity to influence effectively, both internally and externally.
- Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
- Excel in a fast-paced and varied work environment.
- Show a strong commitment to good governance and compliance.
- Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
- Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.
While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.
Benefits of working with Youth4Youth
- 28 days paid holiday, plus public holidays (pro-rata)
- Remote working, with flexibility allowed
- Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
- Defined contribution pension with a 6% employer contribution
- Access to a range of discounts via charity partner platforms
The hiring process
- Pre-application information sessions (Optional)
- Application Deadline: 19th December 2025
- First round interviews to be conducted in early January 2026
- Second round interview (including a presentation)
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Role: Chief Executive Officer
Reports to: Chair of the Board of Trustees
Salary: £60,000 p.a. (pro-rata)
Hours of work: 20 hours per week (Part-time, 0.5FTE)
Location: Remote, with travel required
Contract type: 1 year fixed term contract, with potential to become permanent
Note: Right to work in the UK is required to be able to apply for this position
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with Safer Places to recruit its new Chief Executive Officer.
Safer Places is a specialist support service for individuals at risk of, fleeing from, or recovering from domestic abuse, sexual violence, and stalking. We provide a wide range of trauma-informed services to adults, children, and young people across Hertfordshire and Essex, with safe accommodation available to those in need from across the UK.
As Chief Executive, you will:
- Lead Safer Places into its next chapter. This includes enhancing the charity’s service delivery, forging new partnerships, and expanding its role as a Registered Social Landlord to better meet the evolving needs of our communities.
- Embed Safer Places’s vision across the organisation – ensuring it is understood, embraced, and translated into action at every level.
- Have an entrepreneurial mindset to leverage opportunities for the charity to grow.
- Continue to ensure that Safer Places is recognised for the quality of its services, its commitment to inclusivity, and its highly trained, compassionate staff.
If you are inspired and excited by what Safer Places does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £85,000 - £90,000 p.a.
Location: Hertfordshire/Essex – most working hours will be spent collaborating with colleagues and partners at our offices and service sites, with flexibility for some remote work.
Employment term: Permanent / full time.
How to apply:
Please review the recruitment pack for further information about Safer Places, the CEO position and for details on how to apply.
Closing date for applications: 9am, Friday 5th December 2025
Both Safer Places and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

