Supporting Officer Jobs
The role requires an organised and proactive person to join the Individual Giving team to increase loyalty and life-time value from MSF donors. You will be specifically supporting on fulfilment, appeals, Dispatches – MSF’s supporter magazine - legacy marketing, supporter events, thanking, and analysis & reporting.
This exciting role includes interviewing field staff, to gather information, news and stories from the field, to be shared through fundraising communications.
The Individual Giving is an integral part of the wider fundraising department at MSF, which is also made up of the Philanthropy and Fundraising Operations teams. In 2023 a team of around 35 people delivered income of over £77 million.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (at least 2 days in office per week)
Salary: £32,869.50 per annum
Job Purpose:
This role is vital for our high performing Individual Giving Team to operate effectively and efficiently. The successful candidate will be an integral part of a top performing fundraising team, for an International Humanitarian cause.
The Supporter Development Officer will manage and develop MSF’s fulfilment programme, ensuring MSF donors receive excellent communications including thanking processes, building excellent relationships with third party suppliers, and working in collaboration with other teams.
The role currently provides administration support to the legacy consultant, ensuring excellent care and quality communications for legacy pledgers.
The Supporter Development Officer provides weekly reports and analysis across all campaigns, sharing results with the wider team to help improve insight across channels.
Please download the job description and person specification below for full details of the role.
Knowledge, Skills & Experience:
- Experience working in the UK charity sector, in a fundraising capacity, and/or direct marketing.
- Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects, within a fast paced and demanding team, exercising good judgment, and using own initiative.
- Experience in project management.
- Excellent time management and planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
- Experience in relationship management and liaising with external suppliers.
- Excellent communication and interpersonal skills with an ability to build relationships with internal and external contacts.
- Ability to maintain accuracy, combined with excellent attention to detail.
- A systematic and organised approach with a proven ability to follow things through and meet targets in line with established schedules and deadlines.
- Responsible attitude to dealing with sensitive and confidential information.
- Flexibility to take on other related tasks combined with a willingness to learn.
- Excellent fluency in written and spoken English.
- Experience working across multiple teams to deliver objectives.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
How to Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
21 April 2024, 11.59pm (GMT)
Incomplete applications will not be considered.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Rose Voucher Project Officer, Southwark Rose Vouchers for Fruit and Veg Project
The Rose Vouchers for Fruit & Veg Project in Southwark has been successfully supporting families with young children to ensure fruit and vegetables are a part of their everyday diet since 2018. As we enter the seventh year of the project, we are now looking for a new member of staff to join the 1st Place Rose Voucher Project team and support our work in delivering the project, while measuring its wider impact on families. This is a great opportunity for someone with experience of working in a community setting and an understanding of impact and evaluation to take on a key role in the project, involving ongoing interaction with families and professionals.
Job Summary
As Rose Voucher Project Officer, you will be working alongside the Southwark Rose Voucher Project Lead to forward the development of the Rose Voucher Project in Southwark. Your key areas of responsibility will be registering new families onto the Rose Voucher Project, overseeing the two Rose Voucher distribution sessions which take place at both our centres, supported by our dedicated Rose Voucher volunteers, and coordinating and supporting the ongoing monitoring and evaluation of the Project. You will also provide support to our network of other Rose Voucher distribution centres in Southwark to ensure they are working in a coordinated way and according to agreed processes.
You will be a motivated individual, with excellent written and communication skills, and proven experience of working in a community setting where service users are valued, listened to and respected. Previous experience working with and signposting families is essential to ensure that our Rose Voucher families are aware of the many services and activities available to support and increase their health and wellbeing. The Rose Vouchers Project is an integral part of the wider Family Hub team at 1st Place, so you will be working in a busy environment, with colleagues who are all as committed to providing a friendly service and positive experience for families as you are.
Closing Date: 23rd April 2024
Interviews: 29th April 2024
We value equality and diversity in our organisation, and are striving to build a workforce reflective of the communities we work in. We welcome applications from everyone regardless of age, gender identity, ethnicity, sexual orientation, faith, or disability.
The client requests no contact from agencies or media sales.
We are seeking an experienced and influential leader to join us as our new Chief Executive. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
Brighton and Hove Independent Mediation Service (BHIMS) is a small yet impactful community-based charity with a strong reputation locally. Our mission is to bring people in our community together to prevent and repair the harm caused by conflict.
Our high-quality work is driven by our wonderful office team and with the incredible support of a loyal network of mediators volunteering their time and expertise. We work in partnership with Brighton & Hove City Council, Lewes District Council, the Sussex Police & Crime Commission, various housing associations, community groups and charities. As a member of the Sussex Mediation Alliance, we work closely with Mediation Plus.
As Chief Executive you will be focused on diversifying and securing new income, building sustainable partnerships, and increasing our service impact overall – all the while collaborating with our dedicated team, volunteers, and Board of Trustees to achieve this.
Benefits
- 29 days annual leave, incl. public holidays
- 4-day week with hybrid working (office/home, Mon-Thurs, core hours 10am-4pm)
- Flexible working/TOIL
- Workplace pension scheme with 3% employer contributions
- Training & personal development
Values
Responsive | Accessible | Expert | Empowering | Supportive | Safe
Diversity, Equity & Inclusion
Brighton & Hove Independent Mediation Service (BHIMS) is committed to supporting and promoting Equity, Diversity & Inclusion – and complies with The Equality Act 2010. We believe that everyone has the right to live without fear or prejudice regardless of age, gender, race, sexual orientation, belief, or disability. BHIMS strives to create an inclusive workplace and tackle all forms of discrimination and inequality in both the workplace and the services the charity provides.
How to apply
Please apply with an up-to-date CV (max. 2 x A4) and a 1-page supporting statement, highlighting your skills and experience in relation to the personal specification. As part of your application, please complete our Diversity, Equity & Inclusion monitoring form, which is located on our website.
For more information about the role, please download the Candidate Pack, including job description and person specification
Thank you for your time and interest in advance.
Closing deadline: 12pm Monday 15 April 2024.
1st stage interviews: End April 2024 (TBC)
Final stage interview: May 2024 (TBC).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Temple Church is located in the Temple, City of London. The Church serves the legal colleges (Inns of Court) of Inner and Middle Temple, and serves members of the Inns and their families, London’s residents, visiting jurists and travellers from all over the world through the provision of some of the most uplifting services, music and discussions in London. Inner and Middle Temple have established a new registered charity, Temple Church Trust (Reg no 1205712), to maintain the Church, support its choristers and professional musical team, and develop its charitable activities. In advance of the Trust becoming operational in the summer, the Temple Church Committee wishes to appoint the first Chief Executive Officer of the Trust.
The role:
The CEO will be expected to lead and coordinate an established team of full-time and part-time staff; manage the Church’s multifaceted stakeholder network; ensure close control and management of the Church’s resources; and represent the Church and its work to the two Inns and externally so that the Church can function effectively and plan confidently for the future. The CEO will also be responsible for the Church's sensitive commercial development through the Trust’s wholly-owned commercial subsidiary company.
What we need:
You will be an excellent leader with effective interpersonal skills. Your recent experience will be at the director level or equivalent in the third sector, public sector, military or commerce. You will have a proven track record of leading or significantly contributing to the leadership of an organisation similar in size and complexity to the Temple Church. Proven experience in managing and delivering projects and income generation is essential. You should demonstrate a commitment to learning and development and sympathy for the mission and values of the Church of England.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Title: Accommodation Support Officer
Base: 1 Role in Telford, 1 Role in Leamington Spa
YSS enables people to be emotionally resilient, to thrive and feel they belong to a community. We uphold people’s rights and responsibilities and enable them to exercise these with dignity and respect.
Since 2003, YSS has been delivering rehabilitation and resettlement services to adults in the Criminal Justice System. In partnership with NACRO, YSS deliver accommodation services to those on a probation community order, or custodial license across Warwickshire, Herefordshire, Worcestershire, Shropshire, and Telford & Wrekin. Our accommodation services include prison pre and post release support
Our aim is to break-down the barriers to maintaining, or securing, suitable and settled accommodation, including difficulties accessing social housing or securing accommodation within the private rental sector due to having served a prison sentence, financial hurdles and/or a lack of knowledge/experience to navigate the housing market.
The Role:
As Accommodation Support Officer you will provide structured, tailored, one-to-one, rehabilitation and resettlement support to individuals on a custodial license and under supervision in the community. The support provided aims to help individuals overcome any barriers to obtaining and retaining secure and stable accommodation so that they can successfully reintegrate into society.
Your role will principally work with individuals managed in the relevant probation delivery units, offering a mixture of face to face and remote working. Your primary base will be determined by the area closest to where you reside and there will be an expectation that you travel to probation offices that you cover at agreed intervals. Mileage costs will be paid from your base to other offices.
There is an expectation for the team to also support delivery in other areas, within our service, according to need.
Summary of Key Responsibilities
· Support service users to sustain, maintain or break down barriers to accommodation.
· Carry out accommodation needs assessments.
· Record, monitor and review progress against individual and service objectives, to demonstrate impact and outcomes achieved.
· Enable and motivate service users to identify and achieve desired accommodation outcomes.
· Actively engage with service users to obtain feedback around decisions that affect them.
· Risk assess and take the necessary actions in respect of any activities/engagement undertaken with service users including personal safety, lone-working and safeguarding.
· Understand professional boundaries and ensure that your role and remit is made clear to all service users you engage with.
· Work collaboratively in multi-agency settings as required. This includes maintaining professional relationships and appropriate levels of confidentiality of information.
· Meet individual performance targets and contribute towards meeting team performance targets in respect of the service.
· Provide cover for other team members of the Accommodation Support Services Team.
· Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
The client requests no contact from agencies or media sales.
Salary: £22,866 FTE
Hours: 22.5
Job Type: Part time
Contract Type: Permanent
Purpose:
To support Carers to review and reassess their Carers Assessments and Peace of Mind for Carers contingency plans in line with local authority procedures. To provide information and support to Carers to reduce the impact of their caring role.
Specific Responsibilities
- Contact all Carers whose Carers Assessment/POM4C plan is due for annual review.
- Ensure that Carers Assessments/POM4C plan reviews are carried out with at least 90% of Carers who are due for an annual review.
- Consider if a Carer may have substantial difficulty in being involved in the assessment review process under the definition provided by the Care Act 2014 and ensure the Carer has suitable advocacy support.
- In undertaking the Carers Assessment/POM4C plan review support the Carer to identify and communicate whether there have been any changes since their assessment that impacts on their caring role.
- Where there have been no changes since their assessment, ensure the Review Form is complete enabling the Carer to continue to receive the same levels of support.
- Where there has been changes since their assessment, undertake a re-assessment to determine the Carer’s eligibility under the Care Act 2014 using the National Eligibility Criteria.
- Where Carers needs for support meet the eligibility criteria, develop and deliver in partnership with the Carer a care and support plan, that is proportionate to the assessed needs.
- Where there has been changes since their assessment, use the Local Authority Resource Allocation System (RAS) to determine a Carers’ payment. Commission Carers’ payments, explaining the payment process to the Carer.
- Ensure that Carers who are ‘not eligible’ in accordance with the Care and Support (Eligibility Criteria) Regulations 2014 are provided with advice, information, signposting and referral on to meet current needs and prevent/delay future needs.
- Ensure that Carers’ Assessments Reviews and Support Plans are complaint with the Carers’ Assessment and Support Planning Quality Assurance Framework.
- Take a whole family approach to undertaking the Carers Assessment Review, considering whether other Carers, including young Carers, are involved in care giving and ensure they are offered information and referred on for support where consent is given.
- Provide up to date information regarding Carers rights and the services and resources available to support Carers.
- Ensure support offered and information provided to Carers is appropriate for their specific needs including but not limited to mental health conditions, learning disabilities and dementia.
- Make outgoing referrals to facilitate Carers’ access to other local services/organisations where appropriate.
- Work in partnership with the other Review Officers to ensure a co-ordinated approach to annual carers assessment reviews.
- Process notifications such as notifications of death and changes to residential status.
- Maintain accurate case recording using both Local Authority Case Management Systems and internal recording systems in line with business processes.
- Ensure any changes made to the POM4C plans are registered with the call monitoring provider for the POM4C Scheme.
- To provide a quality standard of report to support service reporting.
- Achieve individual performance management indicators as set by the Team Leader.
- Responsibility for promoting and safeguarding the welfare of children and adults.
- Contribute to the newsletter for local carers and professionals.
- Undertake the role of Assessment & Support Officer where required to meet the demands on the service and provide contingency support throughout the wider carers service as required.
- Support the induction, training and professional development of social work students.
Personal support
- Attendance of regular n-compass staff and carers team meetings
- Attendance of bi-monthly supervision and annual appraisal
- Complete a personal development plan in conjunction with your Line Manager and take responsibility for achieving its actions
- Work within organisational policy and act in the best interests of the organisation at all times
- Work within the organisations Safeguarding Policy, including completing safeguarding training to ensure a good understanding of safeguarding concerns, including potential abuse/neglect of adults/children and young people
- Work within the organisations Quality, Information Governance and Caldicott Principle Policy. This will include following processes in line with the ISO Quality Management System and the Information Governance Tool Kit
The post holder may be required to undertake other related duties not specifically mentioned above. Any changes to their job description will be made in consultation with the post holder
REF-212 412
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
At Marie Curie, we are dedicated to support individuals and families affected by terminal illness across the UK. As a Support Line Officer, you'll play a key part in making a difference to those in need.
Joining our Information & Support Team on a part-time basis, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £11,970 - £12,866.88 per annum, based on 21 hours per week
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 30th March
To view the job description please click here:
For more information or an informal chat please contact our Support Line Team Leader Brigette Flye [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving an Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Location: Gloucestershire (with the option to work a mix of hybrid home/office/client working)
Contract Type: 12 month fixed term, with possibility to extend.
Job Type: Full time, 37.5 hours per week - Monday to Friday.
Salary: £23,800 per annum
Benefits: Holiday that increases with your length of service (up to 30 days, plus bank holidays)-Enhanced pension and sickness pay-Life insurance-Access to health and wellbeing services, a benefits platform offering discounts on holiday, gym memberships, supermarket shopping and more
Are you looking for a role with autonomy and variety whilst making a difference in families' lives?
Come and join a Charity focused on people rather than profit.
We have an exciting opportunity for an experienced Family Support Specialist to join our Family Services team working in Gloucestershire working Full-time for 37.5 hours per week.
No two working days will ever be the same.
Role Responsibilities
Your role will involve supporting children, young people, and families to achieve their goals. You will thrive at building relationships, be it with those you are supporting or with our network of partner agencies. Managing a busy caseload that will require you to have strong organisational and time management skills.
As a Family Support Worker in Gloucestershire, you will be providing mentoring to children, working with parents to establish routines and structures, role modelling positive interactions, guiding healthy lifestyles, and working alongside other professionals to offer a holistic approach.
You will be providing support through visiting people in their own homes, working in schools or other community settings, running parenting groups, or helping families to access groups in the community.
Requirements
You will have worked in this role previously or have transferrable skills from other positions. Your personal values and experiences will enrich your ability to support.
You will be required to travel within your designated area of work therefore a full driver’s licence and your own transport are essential.
The service operates primarily between 9am-5pm Monday to Friday, and we are able to discuss flexible working for applicants to meet a healthy work life balance.
You'll be set up so you can do a mix of home working and in your locality office.
If you are empathetic, driven, embrace opportunities and are willing to learn and reflect, we want to hear from you, to help us continue to achieve our vision and purpose.
Benefitting from monthly 1-2-1 supervision, a designated training pathway, and working with a knowledgeable, experienced, and supportive team, you'll have all you need to develop within
your role.
Interested? Then we'd love to have a chat.
If this opportunity aligns with your career goals and values, we encourage you to apply. Click the
"Apply" button to begin your journey with us.
About Us
Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Why choose CCP
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Excellent training and support to help you excel in your role.
• A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• Access to a Workplace Welfare Manager for support when needed.
Are Your Values Aligned with Ours?
• We look for staff who embody our SPIRIT values:
• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrity is everything.
• Reflect and learn.
• Continuous improvement.
• Take your best self wherever you go.
Closing Date: 1st April 2024 - CCP reserves the right to close the job advert early if needed.
Interview Date: 10th April 2024
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
You may also have experience in the following: Family Support Worker, Support Specialist, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Complex Needs, Charity, Charities, Not for Profit, NFP, Third Sector, etc
REF-212 713
We currently have an opportunity for 2 x Domestic Violence Support Workers (known internally as Triage & Early Intervention Officers- Domestic Abuse) to join the team at Ingatestone, Essex. These roles are full time working office hours Monday to Friday with the opportunity for hybrid working
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. You will be supporting clients who have experienced domestic abuse. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Essex office in Ingatestone. There may be an option to split the work between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.
Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We currently have an opportunity for 3 x Initial Support Agents (known internally as Triage & Early Intervention Officers) to join our team based at Ingatestone, Essex. These roles are full time working shifts 8am to 4pm or 9am to 5pm Monday to Friday with the option of hybrid working.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are recruiting a number of Triage and Early Intervention Officers. You will be supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Essex office in Ingatestone. There may be an option to split the work between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Working pattern will be either 8am to 4pm Monday to Friday or 9am to 5pm Monday to Friday.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.
Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Salary: £22,866 FTE
Hours: 30 hours per week
Job Type: Part time
Contract Type: Permanent
Purpose:
To support BAME Carers to review and re-assess their Carers Assessments and Peace of Mind for
Carers contingency plans in line with local authority procedures. To provide information and support
to Carers to reduce the impact of their caring role.
Specific Responsibilities:
• Contact all Carers whose Carers Assessment/POM4C plan is due for annual review.
• Ensure that Carers Assessments/POM4C plan reviews are carried out with at least 90% of Carers who are due for an annual review.
• Consider if a Carer may have substantial difficulty in being involved in the assessment review process under the definition provided by the Care Act 2014 and ensure the Carer has suitable advocacy support.
• In undertaking the Carers Assessment/POM4C plan review, support the Carer to identify and communicate whether there have been any changes since their assessment that impacts on their caring role.
• Where there have been no changes since their assessment, ensure the Review Form is complete enabling the Carer to continue to receive the same levels of support.
• Where there has been changes since their assessment, undertake a re-assessment to determine the Carer’s eligibility under the Care Act 2014 using the National Eligibility Criteria.
• Where Carers needs for support meet the eligibility criteria, develop and deliver in partnership with the Carer a care and support plan, that is proportionate to the assessed needs.
• Where there has been changes since their assessment, use the Local Authority Resource Allocation System (RAS) to determine a Carers’ payment. Commission Carers’ payments, explaining the payment process to the Carer.
• Ensure that Carers who are ‘not eligible’ in accordance with the Care and Support (Eligibility Criteria) Regulations 2014 are provided with advice, information, signposting and referral on to meet current needs and prevent/delay future needs.
• Ensure that Carers’ Assessments Reviews and Support Plans are complaint with the Carers’ Assessment and Support Planning Quality Assurance Framework.
• Take a whole family approach to undertaking the Carers Assessment Review, considering whether other Carers, including young Carers, are involved in care giving and ensure they are offered information and referred on for support where consent is given.
• Provide up to date information regarding Carers rights and the services and resources available to support Carers.
• Ensure support offered and information provided to Carers is appropriate for their specific needs including but not limited to mental health conditions, learning disabilities and dementia.
• Make outgoing referrals to facilitate Carers’ access to other local services/organisations where appropriate.
• Work in partnership with the other Review Officers to ensure a co-ordinated approach to annual carers assessment reviews.
• Process notifications such as notifications of death and changes to residential status.
• Maintain accurate case recording using both Local Authority Case Management Systems and internal recording systems in line with business processes.
• Ensure any changes made to the POM4C plans are registered with the call monitoring provider for the POM4C Scheme.
• To provide a quality standard of report to support service reporting.
• Achieve individual performance management indicators as set by the Team Leader.
• Responsibility for promoting and safeguarding the welfare of children and adults.
• Contribute to the newsletter for local carers and professionals.
• Undertake the role of Assessment & Support Officer where required to meet the demands on the service and provide contingency support throughout the wider carers service as required.
• Support the induction, training and professional development of social work students.
Successful applicants will be required to undergo an enhanced DBS check
REF-212 416
We are seeking an experienced, dedicated, and passionate Chief Executive Officer (CEO) to join us at
an exciting stage in our history at SiMBA, as we embark on embedding and delivering upon a
refreshed vision, mission and strategy.
Our CEO will lead our team in meeting our strategic goals, work in collaboration with our Board of
Trustees to develop our strategic direction, and ensure that we are operationally effective whilst
raising the profile of SiMBA within the bereavement care sector.
Our CEO will focus on building strategic partnerships with other organisations with aligned goals and
values, cementing SiMBA’s niche amongst the range of charities who support bereaved families
through the loss of their baby, and will empower our fundraising team to raise the funds necessary
to achieve our goals.
Having a strong grasp of the challenges facing the Charity and bringing creativity, a practical and
commercial approach to decision making, as well as being a ‘people person’ is essential to help SiMBA
support as many bereaved families as possible in Scotland to grieve, honour and remember their
precious baby.
Expertise in strategic planning, financial management, and effective charity governance is critical.
Our CEO must guide our hard-working and dedicated team as we refine our offer and build our
impact and reach within Scotland.
Our CEO, along with all of our team, will have contact with people who have experienced the loss
of a baby; parents, family members, friends, colleagues and healthcare professionals who are
supporting them. Therefore, it is important to feel comfortable working in a bereavement
care environment and talking about baby loss with multiple stakeholders.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the country’s most successful higher education development team in a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
About the Role
- This early career role is based in the Student Support fundraising team which focusses on different areas of the student experience, including access and outreach and supporting the University’s strategic ambition of funding increased post graduate scholarships.
- You will join an experienced and high achieving team and raise philanthropic income for small projects within the Student Support portfolio and manage the direct mail campaigns.
- You will also be responsible for providing donor stewardship and prospecting potential major donors as well as being the first point of contact for colleagues providing advice and support.
About You
- This role would suit someone at the early stages of their fundraising career who now wishes to take on the challenge of developing their own small portfolio of prospects and mass appeals and to further their experience in stewardship, events and more general fundraising.
- We are looking for an excellent communicator who would enjoy working in a busy university environment, with the ability to establish and maintain relationships with a broad range of stakeholders, including academics, donors and internal colleagues.
- To be successful in this role you will be keen to learn, be pro-active, organised and have the ability to manage multiple projects and deadlines.
What We Offer
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership of CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal.
- Applications should consist of a full CV and a letter of application in PDF format (maximum of 2 pages) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 April 2024 can be considered.
Interviews are currently scheduled to take place on 16 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The client requests no contact from agencies or media sales.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Supporter Engagement Officer plays a key role in the development and implementation of Mary’s Meals UK’s fundraising activities, to secure increased support and funding for the organisation’s overseas school feeding programmes.
This role has particular responsibility for prioritising the growth and nurturing of the volunteer network, building relationships and resourcing our community volunteers within East London and Essex.
Principal duties include:
- Promote the formation of more local groups, to encourage our community volunteers to meet and support and encourage one another in their efforts.
- Steward, develop and closely manage certain donor relationships where appropriate.
- Work to proactively create opportunities to share the Mary’s Meals story, with the purpose of inspiring action.
- Contribute highly creative ideas for new fundraising campaigns or initiatives and play a significant role in formulating and implementing approved campaigns in the local community.
- Support our community volunteers with resources to ensure our network is empowered and enabled, ensuring responsibility for the promotion of our campaigns and materials with our movement.
- Act as an ambassador for Mary’s Meals, representing the organisation at public engagements and supporter events – and, where necessary, delivering speeches or presentations to a wide range of audiences.
- Collaborate and work closely with the Major Giving and Partnerships Team to maximise opportunities with corporate partners in East London and Essex.
- Work closely with the communications team to promote fundraising stories and events and provide input into creative and engaging fundraising resources and educational materials.
- Research, analyse and present data which informs decision-making with Head of Supporter Engagement and other senior managers.
Please see the recruitment pack for further information on our website bu selecting the Charity Job apply button.