Supporting People Coordinator Jobs in Belfast

About the role

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within Wales. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around Wales and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Wales would be valuable.
• About the team
• The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in Wales, the Regional Fundraising Officer for Wales and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

Speakers for Schools believes that by inspiring young people to explore their ambitions (through our external speaker programme), facilitating access to high quality, 3-to-5-day experiences of the world of work, and supporting them to successfully seize employment opportunities, we can make a transformational difference to the lives of young people, their future happiness and prosperity. In doing so, we can help level the playing field into the world of work and support employers to diversify recruitment into the workplace.

This Coordinator role is key to the delivery of the Inspiration programme. Our online talks from our speakers and employer network help young people to realise their ambitions and discover the world of work. This is a new role within the Inspiration Team and will have significant influence on the overall impact and reach of the national programme.

Strategic purpose:

• Inviting employers/speakers to take part in our Industry Spotlight online talks for our network of schools and young people as agreed with the Head of Inspiration
• Securing commitments and driving forward participation as needed for the charity.

Engagement:

• Liaising with Business Development and the wider programmes team to agree timeframes and speakers as part of the programme
• Working with the Broadcast Coordinator to confirm dates/times as part of the online schedule of talks
• Arranging test and briefing calls with our employer network
• Working with our Marcomms team to highlight talks on socials
• Highlighting to our centralised Education Team upcoming career talks

Delivery:

• Hosting the Industry Spotlight online talks and working with Delivery Partners who will be technical support
• Daily updates of records in Salesforce CRM, tracking engagement and ensuring proper data management
• Working independently and swiftly on high-volume outreach and mobilisation within a structured programme plan to meet targets, as agreed and set by the Head of Inspiration
• Working independently and swiftly on high-volume outreach and mobilisation within a structured programme plan to meet targets, as agreed and set by the Assistant Programme Manager.
• Proactively manages stakeholder relationships, preventing or resolving any conflict
• Flexibility and a willingness to collaborate and help with any tasks the team require support for.
• Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
• Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency
• Ensure safeguarding best practice is enshrined in all organisational activity.

Requirements

Essential

• Experience of working in social mobility, education, or careers programmes.
• Experience of coordinating stakeholder engagement to support programme outputs.
• Experience of coordinating the delivery of social mobility, education, or careers programmes.
• Excellent organisational skills and ability to learn quickly to ensure smooth delivery process.
• Excellent interpersonal skills and communication skills, with the ability to build and maintain relationships with stakeholders
• Enjoy being part of a team, with a ‘can-do’ attitude and flexibility to help with any tasks the team or management require support for.
• Excel at organising own workload and enjoy driving work forward independently. Excellent organisational skills, including the ability to work to tight deadlines, manage multiple demands and deliver high quality work
• IT literate and willingness to embrace new IT systems and technologies
• Ability to think strategically and can change operational tactics while still meeting larger objectives.
• Experience of working with educational establishments and familiarity of how schools and colleges operate.
• Results-orientated with a strong focus on achieving targets despite constraints and obstacles
• A proactive attitude with the ability to demonstrate drive, self-motivation and high levels of productivity
• Have a high degree of confidentiality and professional etiquette, whilst upholding the Safeguarding & GDPR frameworks

Desirable

• Experience of using CRM.
• Experience of working with employers to deliver talks/workshops
• Effective account management skills

Speakers for Schools Values

PASSION:  We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY:  We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY:  We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION:  We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY:  We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays
• Morning of your birthday off
• Pension scheme
• 3 voluntary days per year
• Wellbeing programme
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• Perkbox discounts
• £500 a year training allowance

Diversity at our core

Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.

Disability Confident Employer

Speakers for Schools are glad to be Disability Confident Employers. This means that if you have a disability and you meet the minimum criteria for the role you will be invited to interview.

Please note that in certain recruitment situations, such as a high number of applications and seasonal and high-peak times, Speakers for Schools may limit the overall number of interviews offered to both disabled people and non-disabled people.

We usually ask for a CV and covering letter to be submitted as part of the application process. However, we understand that this is not always accessible to everyone, so we welcome video and phone call applications as alternative ways to apply. For additional information or support, please contact us.

How to apply:

Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

You must have the right to work in the UK to apply.

The closing date for this role is Monday 11 December at 8am

POST  

Victim Support Casework Coordinator 

RESPONSIBLE TO

ISVA: Manager of Support Services 

RESPONSIBLE FOR

Victim Support Casework Team

SALARY & HOURS OF WORK

Salary: £31,000 FTE, £24,800 pro-rata

This is a 0.8 per week post.  Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm

Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.

LOCATION OF THE POST HOLDER 

You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM.  On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

ROLE AND RESPONSIBILITIES

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support case work. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day team tasks include, but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team

• Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services

• Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.

• Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)

• Onboard new members of the team

• Cover some duties when the Manager of Support Services is out of office

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• Experience of dealing with internal and external complaints and having difficult conversations.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable Skills and Experience

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.

Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage. 

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Berkshire.

Position: S1102 Stroke Association Support Coordinator

Location: Home based, East Berkshire, however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 30 hours per week (flexible working considered)

Salary: Circa £21,933 per annum (FTE circa £25,500 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 December 2023

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role is home based, but extensive travel is required across the local area and occasionally further afield to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions.

Person specification

We are looking for someone who:

* Has a passion for our cause.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the UK face today.

About the role 

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within the East Midlands region. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around the East Midlands and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About the team

The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in the East Midlands, the Regional Fundraising Officer for East Midlands and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

Please note this role closes for applications at 9am on Friday 5 January 2024.

Abortion Support Network (ASN) is a largely volunteer-run charity that helps people living in European countries which fail to provide abortion care, to access safe abortions in clinics abroad. ASN provides practical information on the least expensive way to arrange travel and abortion, logistical support, money towards the cost of abortion, travel and accommodation. We currently provide this service to people resident in Poland, Malta, Gibraltar, Ireland, Northern Ireland and the Isle of Man and also elsewhere in Europe on a case-by-case basis. ASN is a member of the Abortion Without Borders (AWB) initiative, which is a coalition of organisations providing information, support and funding to people in Poland who need abortions.  

ASN has a small staff team of 5, no office, and a team of 50+ dedicated volunteers. We pride ourselves on providing a critically needed service and solving problems creatively.   

ASN works alongside external partners and grassroot activists in European countries to provide immediate tangible support to people who would otherwise be forced to continue a pregnancy. One of the things our staff and volunteers value about this work is how we make a real difference to people’s lives.   

About ASN’s Helpline 

The Abortion Support Network helpline comprises three volunteer teams:

• the phoner team, who communicate with clients and undertake casework 

• the accommodation team, who research and book travel and accommodation for clients at the request of the phoner team

• the translation team, who provide written translation of client documentation, such as medical documents and letters 

There are currently approximately 40 volunteers across these teams, supported by two members of staff, ASN’s Service Manager and Senior Helpline Coordinator (Phoner Team). The Senior Helpline Coordinator (Accommodation & Translation) will work closely with the other two roles, and will have a particular focus on supporting our accommodation team and our translation team.

A typical helpline shift runs for one week, from Wednesday morning to Tuesday evening. The shift is staffed by a small team of three volunteer phoners, one accommodation volunteer and an on-call duty manager. All helpline work must take place between set hours (currently 9am-8pm on weekdays and 10am-1pm on weekends) but aside from this, volunteers choose the hours they wish to work, giving around one hour a day for the duration of the shift. The translation team undertake written translations (mostly medical documents) as and when required and this work is allocated by the on-call manager.

The role of on-call manager will be shared equally between the two Senior Helpline Coordinators, with the Service Manager providing emergency cover where required. Whilst on-call to the helpline, the Senior Helpline Coordinators provide support to all frontline volunteers on the shift, offering guidance on complex cases where needed, approving client grants and acting as the credit-card holder for payments.

The helpline is contacted by over 1000 people a year; the service is the link between people in difficult circumstances and the funding and information that can help them access a safe and legal abortion. 

Programme Coordinator

We are seeking to appoint an organised and reliable individual as part of a funded programme for schools. This is a great opportunity to be part of a rapidly evolving children’s charity.

This role offers flexible and home working.

Position: Programme Coordinator

Location: Remote/flexible

Salary: £23,000

Hours: Full-time, 37.5 hours per week (flexible)

Duration: Contract, Fixed term 2 year with possible extension 

Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution, flexible working culture, employee benefits package (Medicash), regular continuing professional development opportunities.

Closing Date:  19th December

Shortlisting will be taking place on a rolling basis and the role may close earlier than advertised if a suitable candidate is found, so apply early to avoid disappointment (can you add to the advert).

About the Role

The main job role is to provide administrative support to the Programme Manager to ensure the smooth running of one or more educational programmes.

You will work closely with the Programme Manager to support the delivery of virtual training to teachers and senior staff at mainstream schools to improve the mental health and wellbeing of children and young people.

The role is crucial to the support of the charity’s programmes. It includes communicating with internal and external stakeholders, providing good customer service, and supporting projects as required, collaborating as part of an established Programmes Team.

Your main responsibilities will include:

• Administrative support
• Customer Service and Engagement
• Team support

About You

We are looking for an individual with excellent communication and organisational skills to help keep things running smoothly. You will enjoy the detail of a job, tidying up loose ends and gets a boost from supporting customers and colleagues. You will have the ability to listen to customers and colleagues with empathy, to think critically and solve and escalate problems appropriately.

As Programme Coordinator, you will be passionate about access to education for all and committed to providing a high-quality service to the educators looking to improve the mental health and wellbeing of children and young people.

You will have experience and/or knowledge of all or most of the following:

• Providing administrative support
• Good customer service skills, ability to respond professionally and clearly to queries
• Excellent organisation and collaboration skills
• Good written and verbal communication skills
• Experience of using IT packages such as CRM’S, Microsoft office and customer service platforms such as Zendesk.

Where an individual lacks specific experience of working in a particular area, they will be expected to demonstrate their potential to learn and their understanding of the skills needed to be successful.

Ideally you will also have an appreciation and understanding of the impact of social, emotional, mental health and wellbeing upon children and young people.

Applicants are asked to send a current CV and 2-page covering letter outlining evidence against the essential criteria in the job description, clearly identifying the skills and experiences applicable to the role.

Shortlisted applicants will be invited to take part in a two round interview process. The first round will consist of competency based questions. Further shortlisting may then take place before a second round interview. All interviews will be held virtually.

This recruitment process will be completed in line with our safeguarding policy and safer recruitment process.

We will take up references and will complete a DBS check before appointment, and any appointment will include a probationary period.

The charity is committed to ensuring that there is no discrimination on the grounds of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation at any stage of the recruitment process.

About the Organisation

With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances. The charity has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. Whether it is delivering certified training, supporting whole-school or authority-wide nurturing schools approach or promoting evidence-based research, the charity is providing quality support and resources to make nurturing provision a reality for pupils across the UK and beyond.

You may also have experience in areas such as Admin, Administration, Administrator, Coordinator, Programme Administrator, Programme Coordinator, Programme Administration, Programme Support, Customer Service, Customer Service Officer, Customer Service Agent, Customer Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a key role with the Social Research Association (SRA), a friendly educational charity and membership body.  As our Training Coordinator, you'll balance planning and organising skills with your people skills, to help our training programme thrive. Providing training is a vital part of our purpose, helping researchers gain the skills and knowledge they need.  We run around 150 training courses a year with our stable of expert trainers. 

You’ll be responsible for planning and organising our annual programme of short courses, working closely with trainers, attendees, the website manager and staff.  Candidates don’t need to know anything about research and a background in training is not essential either, as long as you can offer the skills, experience and dependability to coordinate a large scale programme of activities.

We’re a small and well-run organisation, with a friendly and busy team.

This exciting opportunity has arisen due to retirement of the existing team member, who has agreed to stay on for a considerable handover period.

Who we are

The Social Research Association (SRA) promotes excellence in social research.  It was founded in 1978 and has been a registered educational charity since 2008.

We are a growing organisation, small but ambitious, with a staff team of six providing membership and training (our two main income-generating services) to the UK social research community. Events, publications and guidance are devised by volunteer groups and staff, and a board of trustees ensures governance and oversight.  There are currently over 1500 individual SRA members from across the profession, in government, universities, research agencies, charities, and consultancies. 

Our ambitions are to support the sector to deliver the best research possible by sharing practical expertise, experience, resources and a community in which members of the social research sector can engage with one another. As a driving force in the social research sector, we want to create positive impact however we can. Recently, this has extended to commissioning and sharing insight about diversity and inclusion among researchers, and continuing that work to support greater inclusion amongst research organisations and in how research is conducted.

Summary:

Training Coordinator  - permanent contract

Hours:  full-time, 37 hours per week

Salary:  £26,000 – £30,000 depending on experience

Location:  home based, with occasional visits to London for meetings or events

Holidays:  28 days + 8 public holidays

Reports to:  Operations Manager

Role duties:

Organise training activities

· Plan the future requirement for each course on a rolling basis

· Assess the demand for each course and seek to match availability to this

· Work with our freelance trainers and partners to arrange dates for their courses

· Liaise with the website manager to make each course available for registration

· Write publicity material, including marketing emails

· Represent the SRA’s training programme as the first point of contact for attendees and trainers alike.

· Update and liaise with trainers as course dates approach

· Monitor course registrations and arrange additional publicity as needed

· Generate attendance lists and other course materials

· Maintain key records, follow up any late-payers

· Gather and share feedback on courses for quality improvement purposes

Troubleshoot live courses

· On course days, respond rapidly to queries from trainers and attendees

· Work closely with the person providing tech support to ensure full attendance

PERSON SPECIFICATION

We're committed to creating an inclusive culture where everyone can reach their full potential.  We encourage applications irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate candidates.

Job-related experience and/or lived experience

Essential

· Experience of coordinating the delivery of projects, activities, products or services

· Experience of working in a fast-paced admin environment, with the ability to manage your own workload and balance priorities to meet deadlines

· Able to work flexibly across varied activities

· Experience of building relationships with internal and external stakeholders
 

You must be legally able to work in the UK, with a reliable internet connection at home and a quiet place to work.

Desirable

· Experience of working in the UK charity sector

· Experience of working in a small organisation

· Experience and/or understanding of the social/market research sector

· Experience of content management systems and email marketing software

Skills and abilities

Essential

· Highly organised, detail-focused

· Excellent at maintaining relationships with great interpersonal skills.

· Resourceful and practical with excellent problem solving skills and initiative

· Good communication skills

· Collaborative and adaptable, able to work with a range of individuals

· Good literacy and numeracy

· Competent user of MS Office suite, particularly MS Excel.

Final deadline:  Wednesday 6th December 2023

You'll be asked for:

• your current CV, and
• a covering letter that focuses on answering these questions:

1. Why are you interested in this role?  (Up to 150 words)
2. How do your experience and skills make you a good fit for this role?  Please refer to the person specification. (Up to 500 words)

First interviews will be held by video conference on Weds 13th and Thurs 14th December, and you'll be notified if you have been invited to interview by close of play on Monday 11th.  Final interviews to be held in the week of 8th January.

This is a fixed term position from January 2024 until the end of August 2024.

Please note the closing date for this role is 10pm on Tuesday 5th December 2023.

--

The Organisation

ImpactEd Evaluation (part of ImpactEd Group) is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education. In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We address this evaluation deficit, helping organisations and schools to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.

Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education; and in 2020, we published the largest pupil-facing piece of research into the impact of lockdown, winning the Fair Education Alliance Scaling Award in the same year. Since then, we have expanded to reach over 1000 schools, 80 education organisations and more than 250,000 young people annually. We are a skilled team of over 30 people, supported by a Board with a track record of social impact and educational development.

This year we have expanded to create the ImpactEd Group, which supports purpose driven organisations to make better decisions using high quality evidence. Our strategy is currently being updated to this effect. As a social enterprise moving towards employee ownership, our commitment across all parts of the Group is to empower our partners to make better decisions on behalf of their beneficiaries and empower our team to make decisions on behalf of the organisation.

The Opportunity

We work with both schools and education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work with impact partners focuses on helping these organisations to develop their impact evaluation methods and deliver evaluations. We divide this work into four different strands: evaluation design, capacity building workshops, use of our School Impact Platform and external evaluations.  This role revolves around the implementation of the School Impact Platform in particular and focuses on some large-scale projects commencing shortly.

We are looking for a candidate who can lead on school onboarding and engagement. This means they have to have knowledge of the school context and how schools work internally as well as be comfortable communicating with different stakeholders in schools. In particular, you would be supporting schools as they are being onboarded onto the platform (meaning setting up their accounts and data collection tools) and follow up with them regularly to ensure good quality data collection is happening. You would work closely with our Impact Partnerships Officer, who will lead on the project, and our platform lead, who will provide support from a technical and product development side. You would need to be strong in written communication and enjoy engaging with schools and answering their queries.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Understanding of the UK education system including understanding of school data, roles and terminology

• Experience of working within an administrative and/or customer service role.

• High IT literacy (ability to learn how to use new systems quickly)

• Track record of effective process and project management.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our associated commitments to:

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an external mentor for every staff member, an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor

What to expect from the recruitment process:

• All applications are anonymised until the point of interview

• We use a recruitment system, Applied, which debiases the recruitment process

• We implement a standardised interview template and competencies matrix.

To Apply

To apply, you will be asked to submit your CV and answer 3 work-based scenario questions and 1 motivation question. 

Applications close at 10pm on Tuesday 5th December 2023. Interviews will take place on 12th and 13th December.

An exciting opportunity has arisen for an outstanding individual to join APF as a Support Networks Manager as we take the organisation through a significant period of development and growth.

Action for Pulmonary Fibrosis is a dynamic and energetic charity with a strong purpose and values (compassionate, expert and bold). Your leadership, coordination and active involvement will embody these values: influencing, supporting and driving change through networks to better meet the needs of people affected by pulmonary fibrosis. You’ll ensure that the voices and needs of people affected by this devastating condition are at the heart of everything you do, and you’ll prioritise those who are least well heard. 

What you will do:

• Extend our reach to the widest range of people with PF and families across the UK, actively supporting and guiding your team in fruitful partnerships with support groups and healthcare professionals and in regional events, and personally leading our communication with those groups where it is coordinated nationally.

• Support and guide your team to nurture a thriving, comprehensive PF support group network across the UK so that everyone affected by PF in the regions has access to high quality support.

• Enable people affected by PF across the UK to access the best possible care and support from the NHS, APF and other relevant providers, ensuring effective collaboration with our national policy work and being bold with trying out new approaches to influencing in the regions

• Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF

You will need:

• Outstanding people, influencing, networking and communication skills
• A track record of building strong partnerships (especially with the NHS)
• Passion for amplifying the voices of people with lived experience, prioritising those who are least well heard
•  Experience of support groups and/or volunteering
• A good track record of empowering people management
• An understanding of the challenges of life with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
• Strong IT skills for a modern digital workplace
• Highly organized, planning, prioritising and driving your team’s workload
• To work flexibly; can drive and regularly travel across the UK, including occasional weekends and evenings

 Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to benefits as one of our employees.

• Make a difference to the lives of those that are affected by Pulmonary Fibrosis

• Inclusive and supportive culture

• 25 days holiday plus bank holidays (increasing with longer service)

• Company Pension Scheme

• Training and development

• Employee assistance programme

• Hybrid working (Equipment provided to work from home)

Application Details

If you are interested in applying, you will need to provide the following:

• a supporting statement explaining how you meet the criteria in the person specification. This should be no more than two sides of A4, font size 11. 
• a completed equal opportunities form
• your CV

Please note:

• This role will be remotely based in not more than 15 minutes drive from either Southampton, Winchester, Bournemouth or Salisbury (Unfortunately we won't be considering any applications for people who do not live in the regions listed here). 
• Applicants must have the right to work in the UK, a full drivers licence and access to a vehicle
• Please apply as soon as possible if you are interested in this role - we will be reviewing candidates on a rolling basis.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

We are looking to a Fundraising Events Coordinators within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.

The Fundraising Events Coordinator will be remotely based, primarily working on the Schools Triathlon programme but also leading one university student partnerships. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 10 events in 2024 and significantly expand the series. Restless Development is also working with five universities who will be taking on the Kilimanjaro and Machu Picchu hikes in 2024. You will be managing one of these accounts, ensuring that the challenge leaders are supported to recruit a team, reach their fundraising targets and ready to take on the challenge of a lifetime! 

We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in. 

Key responsibilities

1. Deliver high-quality supporter care, supporting Triathletes and their families to register, fundraise and to prepare for their big day

• Throughout September to February, present assemblies in schools in your and nearby counties to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
• Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online;as well as with participating schools through the delivery of assemblies and in comms prior to the event day 
• Use excellent interpersonal skills, to respond to enquiries from parents and guardians on our dedicated Schools Triathlon inbox and mobile phone.
• Be able to adapt your interpersonal and relationship management skills depending on your audience (for example, pupils, parents, school contacts, corporate sponsors, and suppliers)
• Utilise our database and Excel to track and monitor fundraising activities: 
  • identify our top fundraisers to celebrate through socials and other planned activities,
  • identify our zero-pound fundraisers and with the wider team inspire them to raise funds for youth power,
• Manage offline donations at the Triathlon days and website donations to ensure that fundraising targets are met. 

2. Manage the Schools Triathlons communications; including the website, social media channels, email marketing and event day content collection 

• Develop a social media plan to engage Triathlon parents and schools and grow our following, including sharing stories from Restless Development’s programmes. 
• Manage our Triathlon social media pages throughout the year; Instagram, Facebook, Twitter, LinkedIn and YouTube. 
• Innovate and explore appropriate new content and platforms to engage our audience. 
• Lead on the marketing of our Triathlons for future growth by working with our Communications team and external videographers and photographers.
• Manage the design of the triathlete certificates, medals, and merchandise. 
• Develop an event day Restless Development stand and materials to engage families and raise the profile of Restless Development.
• Manage our schools triathlon webpage and update regularly throughout the year.
• Develop an email marketing campaign for the parents/ guardians of the Schools Triathlon participants. 
• Manage the event day content collection for each Schools Triathlon event and create content for local newspapers, host schools and websites 
• Develop a media list and share a press release with each promptly after each event
• Work with our Head of Sponsorship to ensure that our Triathlon sponsors are included in our external communications.

2. Lead on a university challenge partnership 

• Manage one university account we have secured for Mount Kilimanjaro or Machu Picchu in 2024. This includes pitching to confirm RAGs, recruitment to get students to join a hike and fundraising support calls to all participants so that they reach their fundraising targets and deadlines.
• Work with our Tanzania Hub to offer extras for those hiking Mount Kilimanjaro and may want to visit our Restless Development office and meet young leaders we work with.
• Support Challenge Leaders through in-person events and calls to ensure that they have a complete team and feel prepared to undertake their challenge.
• Liaise with a third company party who we have a partnership with and will be delivering the hikes.
• Offer other hikes/treks to corporates and individuals if appropriate.

3. Other 

• Must attend the Schools Triathlons on Sundays from 21 April to 19 May, and other occasional evening and weekend work, for which time off in lieu will be given
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Log relevant information onto Restless Development’s database, CiviCRM and use CiviCRM to strategically manage workload and report on KPIs every month.
• Undertake any other duties as requested by the Head of Philanthropy and Partnerships to support the Fundraising Teams joint mission.
• Ad hoc - evening and weekend work with partners or for the wider team, including meetings and events (time in lieu will be given).

Job title: Fundraising Events Coordinator

Location: This role will be remotely based in no more than 15 minutes drive from either Southampton, Winchester, Bournemouth or Salisbury.

Salary: £30,893 per annum

Preferred start date: as soon as possible ( December).

Length of contract: Permanent

Reports to: Fundraising Event Manager

Expected travel: Frequent travel around your county and other areas in the UK for school assemblies and university/school meetings. Occasional evening and weekend work for Schools Triathlon events in April-May and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check. 

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Supports managers to embed a values led culture within their team. Uses values to guide decision making and group actions.
• Is driven to generate ideas which continually improve ways of working, involving others in problem solving. Adapts style to cope with and support others through change.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Strives for continual improvement against individual goals, seeking opportunities to maximise their contribution to team priorities. Supports others to deliver quality and improve their work. Takes ownership for ensuring value-for-money in the areas for which they take partial ownership.
• With guidance, takes ownership for programme elements and/or internal processes.  Considers underlying issues and Restless Values when making operational decisions.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Confidently leads programme elements and/or internal processes. Will typically manage one or more junior staff members and is seen as a leader amongst their peers.
• Regularly seeks feedback and evaluates own performance, creating opportunities for personal development. Develops others through proactive sharing of knowledge, skills and opportunities.

Our value: HANDS - We are in it together. We listen and learn.

• Confidently adapts their communication style to suit their audience. Is able to influence others to build shared understanding.
• Seeks opportunities to collaboratively deliver quality against team goals by building strong relationships with colleagues from across the organisation. Works with external partners to maximise mutual benefits.

Skills and experience

Essential

• Excellent interpersonal skills
• Excellent planning, organisational and logistical skills
• Public speaking and presentation experience
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to work to deadlines and balance multiple priorities
• Strong IT skills (inc Excel), strong numeracy skills to process financial data
• Ability to manage own time and work autonomously 
• Ability to think creatively and innovatively 
• Full drivers licence and access to a vehicle 

Desirable

• Interest in/ knowledge of international development
• Interest in/ experience planning/delivering events 
• Strong written communication skills
• Ability to manage high performing relationships with multiple stakeholders

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Would you like to make a real impact on the lives of people with breast cancer? Are you passionate about ensuring that people with breast cancer receive the emotional, social and practical support and information that they need? If so, you could be the coordinator that we are looking for to join our busy team and help us reach more people through our award-winning services. We are recruiting a permanent post. 

The role

You will be responsible for the organisation and delivery of our face-to-face and online services for people with primary breast cancer, including coordinating service events, recruiting, training, and working with moving forward facilitators and moving forward volunteers.

A key part of the role involves developing and maintaining relationships with healthcare professionals and other external stakeholders to promote our services and increase reach and uptake in the north and east of Scotland (Highlands, Western Isles, Orkney, Shetland, Grampian, Tayside and Fife). 

About you

Do you thrive on challenge? Can you demonstrate a passion for supporting people with breast cancer?

You must have experience of developing and delivering information, health or other support services and have knowledge of UK healthcare systems. Your excellent verbal and written communication skills help you manage successful relationships with a range of different stakeholders, often remotely. You are organised and have excellent time management skills. You use your initiative and prioritise your workload.

Working as part of a busy established team across different geographical sites can be challenging. You will need to be a supportive and resilient colleague, potentially supporting services outside of your team’s geographical location.

Flexibility to travel and work outside normal office hours, with occasional overnight stays is required.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role involves travel across Scotland. It can either be home based or office based at our Glasgow office if within reasonable commuting distance.

In line with our hybrid working model, if based at our Glasgow office, you will be required to attend the office for a minimum of 2 days per week, subject to the roles travel requirements.

When applying

We hope you choose to apply for this role. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. The shortlisting process looks for people who meet or come close to meeting all criteria listed.

If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date 9:00 am, 4th December 2023

Interview date Thursday 14th December 2023 via Teams

Patient Engagement Coordinator

We’re looking for a motivated individual to lead the implementation of strategies and plans to improve the involvement and impact of patients and the public in and across the Greater Manchester Neurorehabilitation and Integrated Stroke Delivery Network (GMNISDN).

Position: S1100 Involvement Coordinator

Location: Home-based, Greater Manchester. Travel around Greater Manchester will be required as part of this role

Hours: Part-time, 25 hours per week (Flexible hours considered between 21 and 25 hours per week)

Salary: Circa £23,550 per annum (FTE £32,970)

Contract: This is a 12-month fixed term role from start date. This contract is funded, we currently have funding for 12 months.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 3 December 2023

Interview Date: 14 December 2023. Interviews will be held in person in Manchester. Location to be confirmed. 

The Role

This role is for a Patient and Carer Involvement Coordinator, hosted by the Stroke Association on behalf of the GMINSDN. 

Reporting to the Stroke Association Engagement Lead, and working closely with the GMNISDN managers, key responsibilities will include:

· Developing and enhancing the existing PPI initiatives including the patient and carer groups and strengthening their impact.

· Improving engagement with the clinical stakeholders and voluntary sector to develop more holistic, patient centred pathways of care.

· Increasing the opportunities for participation of underrepresented groups to help reduce health inequalities in stroke and neurorehabilitation services.

About You

You will have a proven record of:

· Embedding patient and public involvement practices into health services including designing and delivering inclusive activities.

· Building collaborative relationships using diplomacy and tact.

This Stroke Association based role will be putting people affected by stroke and neurological conditions at the heart of the GMINSDN, partnering with them to shape our work wherever their insight and expertise can add value.

You will:

· Be curious, with the ability to think differently and creatively.

· Share our commitment to enhance patient involvement.

· Have excellent knowledge of patient and public involvement best practice, with practical experience and the ability to ensure that everything we do is inclusive.

· Have strong strategic thinking ability.

· Have excellent project management and communication skills.

· Have a good understanding of the impact of health inequalities and how to ensure these are identified and addressed.

This role is based at home and will require regular travel across the Greater Manchester locality.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must reside in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV AND a supporting statement, of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Impact, Impact and Engagement, Engagement, Impact and Involvement, Patient Impact, Patient Involvement, Impact Officer, Impact and Engagement Coordinator, Community Engagement.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.