Team Administrator Jobs in Liverpool

Working at Koreo

Koreo is a learning consultancy dedicated to imagining and building a better world. We work across civil society to help everyone experience the transformative power of radical learning. Since 2004, we have become one of the UK's leading learning and development partners for organisations with a social purpose, working alongside leaders in communities, social change organisations of all sizes, and convening learning networks across sectors and industries.

Our work is made up of a combination of consultancy projects, from large scale culture change programmes to discrete strategy and people development projects, as well as through our own programmes developing emerging and existing talent across the social change sector.

You can learn more about what it’s like to work at Koreo by exploring our Company Toolkit at www.koreo.co/toolkit. You'll benefit from:

• 25 days holiday (5 days of which are fixed in August and Christmas), plus bank and public holidays
• Enhanced sick pay and family leave policies, flexible working arrangements, workplace pension scheme
• Cycle to Work scheme
• Fully comprehensive Employee Assistance Programme

The Job

The Project Coordinator will:

• Report to the Portfolio Manager (Routes Into & Through)
• Be employed on a permanent contract
• Be based remote or hybrid, with regular travel to London
• Be paid a pro rata full-time equivalent salary of £28,000

The Role In Brief

The Project Coordinator role at Koreo offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change through learning. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and regenerative world.

The Project Coordinator role is responsible for the smooth running of our projects and programmes. You’d be part of one or more project teams, overseen by a Project or Portfolio Manager, ensuring that our projects are delivered to a high standard, and that our participants and clients have a positive experience working with us.

1. Responsible for the administration and coordination of project delivery and communication across a portfolio of Koreo’s programmes and projects

2. Responsible for the management of data and relationships that contribute to wider business objectives and activities

3. Responsible for contributing to the team and self development as part of a thriving working culture at the company

We’re looking for someone with the following skillset:

● Organisation, time management and task efficiency – You are reliable and thrive on responsibility. You will be expected to manage competing priorities, delivering at pace to a high standard. Effective planning and strong organisation skills will be key to the success of this role

● Ability to take initiative and effectively solve problems – You are able to work independently and use initiative when needed. You are a natural problem solver, and you are able to quickly spot and manage key risk areas

● Attention to detail – You are an excellent proof-reader and you are able to work confidently with large quantities of complex data

● Customer service – You should understand who our customers/clients are and show a commitment and desire to anticipate, meet and exceed their needs and expectations

● Build positive relationships – You are comfortable in a small, busy and ambitious team. You are be a good team player and able to build and maintain strong interpersonal relationships with colleagues and our community

● Written and verbal communication – You can communicate clearly and effectively, both verbally and in writing. You should be confident in conversing with a variety of people and be able to adapt your style to different audiences and through different mediums

● Adaptable – You cope well with competing demands and changing environments. You maintain your effectiveness and productivity throughout. You will be flexible and able to work in different settings and with different people

● Readiness to learn - You are passionate about learning and personal development, both for others but also for yourself. You are proactive about finding and stepping into new learning opportunities

●Good general education, typically to A Level or equivalent

●Experience managing and delivering work to a deadline and in accordance to a plan

●Experience of working effectively on own initiative and as part of a team

●Experience working with databases and other systems including Google Workspace or equivalent

●Experience of providing administrative support to projects and teams

●Basic working knowledge of creating and coordinating projects

●The ability to quickly learn and adapt to new systems and processes

●Strong attention to detail

●Good communication skills, both oral and written – particularly the ability to communicate with people at various levels

●Desire to work on issues and themes of social change and the development of others

It’s desirable, but not essential that the person has:

●Experience of organising and planning events

●Experience of building and managing working relationships with a wide variety of stakeholders

●Experience of collecting and analysing data/ insights and writing/producing reports

●Experience of digital diary management and coordination

●Knowledge of charities and/or employment programmes and the way they work and operate

●Ability to use design and communications software like Adobe and other platforms

●A proactive, problem-solving approach to challenges

●Desire and commitment to own learning and ongoing development

This person specification is not exhaustive, and the post holder will be required to demonstrate the ability to work across a number of areas as required by their manager during their time in employment with the company.

Further information about the role can be found in the job pack on our socials and Medium.

Why Access Social Care Exists

Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.

We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.

What we do

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.

With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.

About the role

This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.

This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.

Responsibilities

• Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
• Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity 
• Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
• Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
• Support the People Director in sourcing training and learning solutions, and evaluating training
• Provide practical upskilling and training to managers and employees in HR practices and policy
• Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
• Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
• To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
• Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
• Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
• Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
• Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description

Please see full Job Description for personal specification.

How to apply  

We hope that having read this far; you still want to apply!   

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents: 

• An up-to-date CV 
• A completed diversity monitoring form - found within the Job pack.
• A supporting statement of no more than three pages, addressing: The essential requirements of the person specification

If you want support applying, please contact us directly.

Timeline for the recruitment process 

Closing date: 23.59pm on Tuesday 14th May 2024

Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024

Please ensure you keep these dates free. 

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people. 

Are you passionate about facilitating training and skills development in charity sector? If so CFG would like to hear from you. We're seeking a passionate Events Assistant to support our initiatives in organising impactful events, educational programmes, and trainings. In this entry-level role, you'll collaborate with seasoned professionals to coordinate conferences, workshops, and training sessions aimed at empowering individuals and organisations within the charity sector. If you're a detail-oriented team player with a passion for driving positive change through education and collaboration, we'd love to hear from you! 

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Tuesday 7 May at 9am, and shortlisting will take place that week, with a short task stage after that, and interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

· 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 

· An extra three days' leave for the office Christmas closure. 

· Wellbeing week closures 

· Time off for personal health appointments. 

· Hybrid and remote flexible working options. 

· Four paid volunteering days every year. 

· A generous flexitime policy that allows employees to create a good work-life balance. 

· Access to eye care vouchers and contribution to the cost of new glasses. 

· Access to our mental wellbeing platform, Plumm. 

· Enhanced sick pay, as well as enhanced parental and adoption leave policies 

· Continuing personal development - learning and development opportunities both individually and organisation wide,  such as a mentor/coach, training courses and conferences. 

· Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 

· Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme. 

Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry.

Our members include different types of businesses, both large and small, from across the property sector.

We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.

Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone. 

Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.

The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.

Role and Responsibilities

DUE TO THE INCREASE IN REB MEMBERSHIPS, NETWORKS AND ACTIVITIES, AN EXCITING OPPORTUNITY CROSSING BOTH ADMIN AND EVENTS SUPPORT, IS BEING RECRUITED.

TIME AND WORKLOAD WOULD BE DIVIDED BETWEEN BOTH ADMIN AND EVENTS SUPPORT AT AN AGREED SPLIT, BASED ON BUSINESS NEEDS.

Key Tasks –

Admin Assistant Role

· Work with the MD to provide services to the Board, the Patrons Group and Network of Networks (where required) including:

o Booking meeting rooms

o Setting meeting dates and sending calendar invitations (For MD and Executive team on an ad hoc basis)

o Circulating agenda & papers

o Attending meetings and taking minutes, predominantly with MD- both in person and virtually

o Maintaining the Terms of Reference

o Updating Board

o Main point of contact for Next Gen and NofN  committees -updating membership on the CRM and webpages for both and attending meetings

o Provide admin support to MD as required including setting up meetings, preparing presentation slides and uploading meeting notes to Sharepoint

Events Assistant Role:

· Support the Events Administrator in the delivery of the REB events programme including:

o Event logistics planning and delivery

o Venue liaison

o Contributor liaison

o Event marketing and booking support

o Event materials preparation

o Event set up and set down

o Maintaining CRM records

o Supporting with event comms and marketing on Dynamics Marketing system and website

 

KNOWLEDGE & EXPERIENCE

1. Administrative and organizational skills

2. Events and logistics

3. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing

4. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)

PREFERRED SKILLS

1. Windows 10/Office 365 including Word, Excel, PowerPoint, Teams and other capabilities

2. CRM and website management systems

3. Filing and organisational skills

4. Minute taking and assigning follow-up actions

5. Collaborative working in a small team environment

6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations

7. Real Estate industry knowledge

Additional Notes

Working from home but will need to attend events in person as required.

London (or near London) based ideal.

About CleanupUK  

We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.

Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.

Main duties of the role 

• To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team. 

Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers. 

• To attend weekly team meetings 

• To assist in research into new areas of operation for the charity. 

• To oversee orders of equipment and printed resources to our partners with various suppliers around the country.

• To maintain meticulous records regarding our growing national Cleanup Hub network of community partners. 

• To collate statistics and create regular reports of programme activity, using our website and new database. 

• To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.

• To use Mail Chimp to send mailers to our partners and followers. 

• Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.

• To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements. 

• To assist with staff recruitment and induction processes. 

Chief Executive: leads our strategic direction / reports to the Trustees 

• To organise board meetings; booking diary dates, venues, catering and taking minutes. 

• To attend and take detailed minutes at board meetings and any other meetings required. 

• To process invoices, expense claims and credit card statements. 

• To assist with staff recruitment and induction processes. 

Corporate Partnerships: manages relationships with our corporate partners 

• To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.

• To assist with staff recruitment and induction processes. 

Role Summary

You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.

Role Description

HR

• Support management of team Compliance and Training
• Support the organisation to be legally compliant
• Support the organisation to reflect its values in HR process

Finance

• Issue invoices and monitor and pursue unpaid invoices
• Manage and administer monthly procedures linked to payroll
• Manage and monitor monetary transactions
• Monitor expenditure against budgets
• Monitor and support wellbeing fund spend
• Monitor associate invoices and provide support as needed

General

• Be a point of contact and support team members
• Support to project team including monitoring emails and responding to enquiries
• Support online events and manage bookings
• Provide basic IT support to team members
• Format documents in line with the company brand guidelines
• Support team members to produce reports and presentations
• Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims

Personal Specification can be found in the Application Pack

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Recruitment details

Recruitment Timeline

• Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
• Applicants notified if shortlisted : Thursday 9th May  
• Dates of interviews : Thursday 16th May
• Interviewees notified if they have been appointed : no later than Friday 24th May

How to apply

The application process is two stages.

Stage 1: download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.

To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.

Please note we do not accept CVs.

Further details can be found on our website

Salary: £28,216 per annum (plus £5,023 London Weighting if you are based in London)

Location: Flexible - can be based in any of our Shelter Hubs around England or Scotland with remote/homeworking possible

Contract: Permanent

Hours: 37.5 hours per week

Please note, we are offering the opportunity to complete an apprenticeship in a related subject alongside this role.

Closing date: Sunday 12th May 2024 at 11:30pm

Do you have strong IT, administration and database management skills? Would you enjoy collaborating with others, providing support and sharing the knowledge you’ll develop around volunteering best practice. Then join Shelter as a Volunteering Administrator and you could soon be playing a vital role within our Volunteering Team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home; our enemy is the social injustice at the core of the escalating housing emergency. We believe to win that fight; we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Volunteering Team is a collaborative and supportive team sitting within Shelter’s Equity, Inclusion & Culture Directorate. We are passionate about the positive impacts of volunteering for both individuals and causes and believe volunteers are a vital part of Shelter’s Fight for Home.

Shelter involves around 2,000 volunteers in our shops, offices and local communities. The Volunteering Team enable a coordinated and consistent approach to how we involve volunteers across Shelter and Shelter Scotland. We provide the insight, policies and best practice approaches to ensure all our volunteers have a quality volunteering experience.

About the Role

As a Volunteering Administrator, you will be essential to the coordination of the Volunteering Team’s work in developing a consistent, inclusive and high-quality volunteering offer. You’ll be delivering administrative support across the team, enabling smooth delivery of the service. This will include managing our busy Mailboxes, processing elements of volunteer recruitment and administrating our volunteer database, Better Impact. Working on the database forms a large part of this role; as well as routine tasks such as data reporting, you’ll be working on more in-depth database development. This includes leading on a piece of work restructuring the way our database is set up.

You’ll also be supporting volunteer managers through delivering training demonstrations on our database, creating process guides and providing advice. You’ll provide additional admin support across the Volunteering Team, including coordinating meetings and managing agendas. You’ll be a key member of the team with in-depth knowledge and understanding on volunteering processes and policies to promote our volunteering culture across Shelter and Shelter Scotland.

With this role, we can offer the option of completing an apprenticeship in a related subject. This will involve spending approximately 20% of your work time completing education/learning for the duration of the apprenticeship. We welcome applications both with and without interest in the apprenticeship.

About you

Having strong administration skills with confident use of databases is essential for this role. We’re looking for someone who is comfortable taking ownership in processes, including introducing and delivering new ideas, methods or processes. Having a proactive approach and the ability to manage time effectively while working in a fast-paced environment are all important too.

Also important for this role is having excellent communication skills and the ability to build relationships and work collaboratively with colleagues across our organisation. Experience of delivering training or presentations is a bonus, but more-so a willingness to develop your skills in this area. We welcome applications from people who have enthusiasm for the world of volunteering, whether that comes from a work environment or your own experiences of volunteering, and we’re happy to support your learning.

How to apply

Please submit both a supporting statement and a CV.

In your supporting statement, please address the ‘About you’ points outlined in the job description, detailing your relevant experience and giving specific examples using a STAR approach. Your supporting statement should also include an example of how you meet our behaviour:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Benefits

You will be joining an inclusive and supportive team who welcome people from all backgrounds. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based on your merit.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to

turn to us for help. We’re here so no one has to fight bad housing and homelessness on their own.

Apply to be part of our team and be the change you want to see in society.

Main responsibilities will include:

Administration

• Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place

• Oversee the general administration of all APD functions including responding to customer queries and feedback

•  Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately

• Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619

• Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders

Finance

• Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income

• Follow anti-money laundering procedures to ensure APD sales are compliant with legislation

• Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team

• Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy

• Chase debtors and regularly report any overdue payments to the Finance team

Strategy

• Contribute to the APD growth strategy through ideas and practical solutions

• Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development

Communications

• Help to maintain strong communication channels with all partner organisations and customers

• Provide administrative support in developing regional networks, contacts and partners

• Assist with the engagement of employers and partners for projects and programmes

Administration and Legal Compliance

• Maintain positive professional relationships with our participants, partners and stakeholders •

• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies

• Be a committed champion for Artswork’s Anti-Discrimination Charter

• Maintain and develop personal skills and knowledge through appropriate training

• Perform own administrative duties

• Maintaining positive professional relationships with our participants, partners and stakeholders.

Administration and Systems Manager 

£35k p.a. 

Location: initially remote working but to be hybrid based in W/NW/SW London.

We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18.  We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.

About Help

Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.

This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client. 

The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.

About the job

The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.

Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20. 

We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.

Key responsibilities

Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.

Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities. 
Systems management.

Managing the impacts and interactions between processes and systems which can be complex and far reaching. 

Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.  
Information review, reporting and continuous improvement.

Create, review and report on operational data and use this information to solve potential problems or strengthen business performance. 

Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date. 

Stakeholder management

Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.

Quality of service 

Ensure all queries and contacts are dealt with professionally, accurately and promptly. 

Manage all aspects of the administrative tasks and process required.

The Candidate

Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.  

Skills:

· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.

· Interpersonal, line management, coaching, and verbal and written communication skills.

· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.

· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous. 

About you:

· Self-motivated and able to work on your own initiative.

· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.

· Excellent attention to detail, thorough and accurate. 

· Proven track-record in high quality customer service skills, confident on the telephone.

· Quick to learn new systems and proficient with technology. 

Administrative Assistant

Fixed term contract until the end of March 2025

14 hours per week

£23,488.66 per annum / £9,395.46 pro rata (plus allowances)

Home based with some travel in the West Midlands

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within the West Mercia team and will be to support:

-Administration for the Steer Clear team, including organising meetings to triage young people and taking minutes

-Organising and inputting data for the Climb Service to support commissioner reports

-Working alongside the other administrative assistant to complete administrative tasks that arise in the team

We are currently looking for an organised and reliable to join our dynamic, ambitious team.

In order to be successful in this role, you must have:

-Excellent organisational skills

-An ability to take clear meeting minutes

-Microsoft Excel skills including understanding manipulating data

-An ability to problem solve

-An ability to organise others

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on 16th May 2024. If after 14 days we have received enough applications, we reserve the right to close this vacancy from the 2nd May onwards.

Interview date TBC

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

IN1

The Volunteer Administration Executive will sit within the CoppaFeel! Education Team and will work closely with the Volunteer Community Executive and the Volunteer Community Manager. They will provide administrative support volunteer recruitment and onboarding; induction and training; support and supervision; and reward and recognition.

This is a remote-first role, which means you aren’t expected to come into the office. The only days you would be required to attend the office would be for our quarterly team meetings, quarterly department meetings and in person training. We will provide plenty of notice for when you are required to be in the office. Although the role is remote-first we have an office space where you are also welcome to work from.

About our volunteer community

We have over 250 volunteers involved in our core education volunteer programmes as well as opportunities across fundraising and events. Our volunteers include university students, former fundraisers and supporters. 

Volunteers are at the heart of our community value and play a vital role in helping us to deliver our key education programmes. The main aim of this role is to ensure our volunteers have a positive experience during their time with us and are supported to spread our lifesaving message.

About CoppaFeel!

CoppaFeel! exists to educate and remind every young person in the UK that checking their chest isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new  healthy habit that could one day save their life. We are a small team which, collectively, has one almighty big voice. We were founded out of a need to right wrongs, and when we hear of more people diagnosed late, or young people dying from this disease, we know there isn’t a more powerful reminder to get up and get out of bed every morning.

DUTIES AND RESPONSIBILITIES

• Play a key role in overseeing the day to day administration of volunteer programmes
• Be the key contact and link between volunteers and external organisations who wish to book an awareness talk, stall or other volunteer-involving activity
• Communicate with volunteers, assisting with questions and requests through the management of shared email inboxes
• Coordinate bookings and scheduling for awareness talks, stalls or other volunteer-involving activity using our volunteer management platform and related digital tools
• Support the Volunteer Community Executive with the administration of recruitment, induction, onboarding, training and supervision of volunteers, including support for community events.
• Oversee the administration for thanking volunteers across the teams, taking an active role in CoppaFeel! thanking events, gifting and post
• Maintain volunteer records using our database and report against volunteer activity
• Manage volunteer kit including monitoring stock, ordering and reviewing resources
• Process volunteer travel and expense claims
• Assist with the administration for the set up and delivery of new projects and volunteer opportunities

SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES

• Outstanding administrative skills
• Experience of providing administrative support within a busy team
• Experience in customer or user facing roles
• Outstanding organisational skills to manage conflicting priorities
• Outstanding time management skills with the ability to plan and meet deadlines
• Excellent communications skills
• Strong IT skills, with the ability to pick up new systems quickly
• Ability to work effectively with colleagues at all levels across the organisation
• Ability to work unassisted and be self motivated
• Ability to handle confidential or sensitive information
• Friendly and approachable with the ability to quickly build and maintain strong working relationships

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity. 

CoppaFeel! reserves the right to close this vacancy early if we recieve high levels of applications for the role. 

The Door is a Christian youth charity based in Gloucestershire, established in 1991 for the benefit of all young people aged 11 to 25 and their families. It’s a place where every young person and their parents can feel safe, happy and valued, with the best possible opportunity to reach their potential.

We are currently looking for a dedicated and enthusiastic Bid Coordinator to join our Fundraising Team.  Within the team you’d be responsible for generating income from The Door’s fundraising portfolio to meet our budgeted current and future service delivery needs, and specifically for raising income from grants and tender bids.  You’d coordinate the end-to-end process of bid submission, from researching funding opportunities to writing compelling bids to ensuring the timely delivery of reports to funders.

You’ll be an excellent written communicator, with the ability to compose accurate, concise and persuasive prose, strong administrative and relationship management skills, experience of working with budgets and a good eye for detail.  You should have experience of writing successful funding bids and reports.  A detailed understanding of the wider funding environment in the voluntary sector is also highly desirable.

This role is home-based and ideal for a skilled bid writer who needs flexible hours.  Occasional travel to our office in Stroud, Gloucestershire will be required.  Applicants must be UK-based and eligible to work in the UK. 

Delphside Limited is entering an exciting phase of change, but is mindful of the challenges the mental health care and charity sector as a whole is facing.

To help mitigate this this, we are looking to enhance our Governance and control systems in terms of our financial and administration management.

The role is a temporary role (6-12 months) to help direct and support changes of financial systems, data control processes and to help ensure the current team, including our current Finance Manager, are supported with the implementation of a more up to date and effective way of working.

Ideally you will be a fully qualified accountant, but equally we would welcome applications from individuals who are qualified by experience or accredited qualification (e.g. AAT Level 4, ACCA/ACA qualified etc.) It is essential you have proven experience of delivering strategic leadership in finance, preferably (but not essentially) in the charitable sector and that you can deliver changes of processes and systems.

Knowledge of Sage and also XERO systems would be beneficial.

Main Responsibilities :

· Provide full review of current financial controls, identify and implement a new financial I.T./software system suited to service needs.

· Oversee the procurement, implementation and transition to the new financial I.T./software system once it is identified.

· The post holder will assist with the strategic planning and budget preparation for the organisation as well as maintaining the charity's financial accounting systems.

· To provide support to the Finance Manager by overseeing the preparation of the organisation’s accounts for audit in accordance with current accounting good practice and Charity Commission’s Standards of Recommended Practice (SORP)

· Lead, develop and support a small dedicated finance and administration team

· Long term financial planning and assisting the CEO with succession planning in the finance area of the service, including creation of a financial risk register.

· Assist in setting the annual budget and report on performance.

· Oversee timely production by the Finance manager of monthly management accounts and the annual statutory accounts.

· Ensure a robust financial control environment and ensure all treasury and Financial Governance management are in place, suitable and effective.

· The post holder will have responsibility to ensure the organisation is compliant with legal and financial duties associated with those of a Charitable Company reporting directly to the CEO and Board of Trustees.

· Provide proactive assessment of opportunities to deliver efficiencies in collaboration with department heads where necessary.

· Undertake internal audit of systems and processes in place to ensure good financial Governance.

Start date-a.s.a.p.

Engagement Officer

Home based

Salary: £27,000 per annum

Four-year fixed term contract

35 hours per week

Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.

develop effective relationships with new and existing referrers such as social prescribers and community link workers.

identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.

support the wider Re-engage team in the delivery of our grant funded projects.

This role has a national UK remit and as and where the need arises.

Engagement Officer tasks and requirements:

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
• Carrying out any other reasonable tasks assigned to you by your line manager.
• We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.

Knowledge, skills, and attributes

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Excellent interpersonal, written, and verbal communication skills.
• Organised and methodical approach to work with strong administrative skills.
• Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

Desirable

• Experience working in a target-driven environment in community engagement or sales
• Understanding of the volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.

About us

We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.

Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.

How we recruit

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.

We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

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