Team Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the team!
We have an exciting opportunity for someone with HR experience to join our HR team. Do you have excellent attention to detail, great communication skills with a good understanding of employment law? Then this might be the role for you!
You will be supporting the HR team with the recruitment process from writing job adverts to preparing offer letters and contracts, ensuring PeopleHR is kept up to date and supporting with day to day HR administration.
A full description of the role and responsibilities can be found in the recruitment pack.
What you can expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is what is important.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Benefits
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days (pro rata)
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But one thing we have learned from the pandemic, is that we are able to work very effectively from home. In this role, there is plenty of scope for doing that, you will need to be able to attend the Hatfield office once a week and the charity meets four times a year in the office at our mandatory 'All Staff Together' days.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Job description
An exciting opportunity has arisen to join Plantlife as an Individual Giving Officer to provide a high quality and efficient service to Plantlife’ s members and supporters. We are looking for an enthusiastic and diligent team player to join our friendly, motivated and dedicated team. This vital role helps us generate funds critical to the delivery of our strategy; of securing a world rich in plants and fungi.
We welcome applicants from all backgrounds. Are you up for the challenge?
Who are we looking for?
We are looking for someone who is a a strong team player who is supportive, positive, and capable of managing a busy and varied workload. You will be well-organised, proactive and confident in all aspects of customer service, with excellent written and verbal communication skills. The candidate will possess strong interpersonal skills evidenced by a friendly, polite and helpful manner and demonstrate a willingness to go the extra mile with a can-do attitude.
What will you be doing?
You will be a key member of the Supporter Care Team, working closely with the Supporter Relationship Manager, Supporter Development Manager and the Supporter Care Administrators.
You will be responsible for providing a high quality, efficient service to Plantlife members and supporters, ensuring that communications and engagement contribute to supporters’ sense of Plantlife as being an efficient, reliable, and helpful organisation that appreciates and values their support. You will help to contribute to current and new engagement activities and initiatives.
You will be using our CRM database alongside Microsoft Excel for a large proportion of yourtime to process and deliver administrative tasks and will share ideas on how to improve processes and implement where necessary. You will provide day to day guidance to the team of administrators, as required. There will be a shared responsibility for administrative and financial admin tasks as well as some individual responsibilities.
The role is based in our Salisbury office (Monday to Thursday) and you will be working from home on Friday. The role occasionally requires some weekend or evening working.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's and we reserve the right to close this vacancy before the closing date.
The client requests no contact from agencies or media sales.
The Role (30hrs per week)
· To provide day to day management and supervision of our remote Support Team, providing guidance and support to deliver appropriate information and advice for our mums and families.
· Provide casework support to Mummy’s Star families.
· Work closely with the Operations Manager to implement consistent processes and ensure appropriate training and development for the Support Team.
Job Purpose & Responsibilities
Reporting to the Operations Manager, the post holder will manage the Support Team at Mummy’s Star. More specifically you will be responsible for:
Support Team Management (50%)
- Provide quality support, leadership, development and line management
- Oversee the delivery of individual, tailored support for families
· Regular review and assessment of caseload including co-ordinating weekly caseload meetings and management of new grant application flow to Trustees.
· Work with the support team to regularly monitor, evaluate and report on the support provided by Mummy’s Star.
· Act as Lead Professional in complex cases if required.
· Working with the CEO and Operations Manager to ensure the wider team has appropriate resources and support around wellbeing
· Complying with the charity’s administration, monitoring and financial systems
· Working in close partnership with health care professionals, charities, and other key stakeholders
· Work with the Operations Manager to develop new engagement tools for families to improve accessibility.
· Assist the team to co-ordinate the Ask the Expert events and other resources
· Contribute to, and support the development of, the charity locally, regionally, and nationally
Information and Support Casework Delivery (50%)
· Receiving referrals and assessing needs of families from contact via self referral (post, email, online and social media) and third party referrals (health care professionals, families and charities)
· Providing families with the appropriate support based on their needs, this will include 121 emotional support, signposting to financial/practical support and peer support via our online forum.
· Ensuring support to mums and families is reviewed at regular intervals.
· Maintain and monitor the online peer support forum.
Other Duties and information about the role
· The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as required to support the charity and beneficiaries.
· Some evening and weekend work may be required but time off in lieu (TOIL) will be given for this.
· A DBS check will be required for this role.
· Mummy’s Star promotes equal opportunities and as such all staff members are expected to treat staff, beneficiaries, and anyone else they interact with as part of the role, with dignity and respect and without discrimination. Any concerns around treatment or behaviour must be escalated to the CEO or Chair.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique and exciting opportunity to build on your operations and project management skills, in a diverse role that has a large impact on our company.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Operations Manager
Based: Battersea Park - Hybrid and Flexible Working Model
Salary: £29,480 per year
Contract: Permanent, Full Time
Role Overview
This position requires a proactive approach to ensure the smooth functioning of Operations and Facilities across our company.
The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management, operations administration and project management/development experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality.
Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Job Purpose
- Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc.
- Reception: Post and deliveries collection and dispatch, welcoming visitors and responding to queries.
- Stock check of the staff shared space, responsible for orders placement and financial spend tracking.
- Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
- Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly.
- Tracking insurance claims and accidents report for quarterly KPIs.
- Manage company performance data, ensuring deadlines are met and reports ready for client.
- Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports.
- Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment
- Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk.
- Seeking quotes for goods and services in line with Enable’s Procurement Code.
- To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety.
- Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.
The successful candidate will have
- At least 1+ year of experience in an Office Management, Operations Administration or Facilities Management position
- Strong customer service skills and the ability to deliver excellent employee experiences
- Experience creating and monitoring databases
- A friendly, positive and helpful demeanour
- Basic knowledge of current Building Regulations and maintenance/repairs
- A thorough understanding of Health and Safety standards
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Starting salary £27,000 per annum (£16,200 per annum, pro-rated) | 21 hours per week (Part-time), | Permanent
This role will involve hybrid working from home and WGN offices based in Vauxhall, as well as occasional travel across London.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
WGN’s specialist Training Service aims to improve and enhance front-line staff effectiveness while influencing best practice in the field of violence against women and girls (VAWG).This is a unique opportunity for a highly motivated and efficient individual to provide administration support to WGN’s Training department. We are looking for someone who is able to support and contribute to the training teams’ proficiency, planning, promotion and innovation.
About you
The Training Administrator is a core role within the Training Team. The successful candidate will provide a high level of administrative support to underpin the delivery of specialist training, act as the first point of contact for the service, manage the application system and ensure that the systems required to maintain an excellent service are seamlessly efficient and effective. As with all WGN team members, the Training Administrator is responsible for actively working within an intersectional striving for the highest quality and best practice.
If you have the passion, skills and vision for this role and are looking to make impact within a feminist organisation then we would welcome your application.
Interview details
Interviews are expected to take place in the week commencing 17th June 2024, however please note that dates may be subject to change.
Further Information
This post is subject to satisfactory references and a DBS check.
Employee benefits include 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guts UK’s vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need. We are a small, energetic and passionate team of ten, working out of two offices in London and Yorkshire. These dual locations allow us to serve as a national charity to help the whole UK get to grips with guts.
We are a fast growing charity with a mission to end the pain and suffering for the millions affected by digestive diseases. We have bold and ambitious plans to help discover new knowledge, kinder treatments and save lives. Despite our fast growth, our community remains at the heart of everything that we do and every decision we make – a rare privilege.
What we're looking for?
Guts UK are looking for an administrative assistant to support the team from their London office. This assistant will keep close control of some of our key admin processes like travel booking and expenses and will be the main point person for keeping our London office and our leadership team organised. They will also support with ensuring all of our governance runs smoothly and new team members can start with us seamlessly.
What we’re really looking for is someone to support the smooth running of our day-to-day operations and to ensure we can all work together, and get together, easily and ideally more often. If you’re organized, love your admin and pride yourself on keeping things running smoothly then this could the role for you!
The candidate:
- You will be a natural organiser with a keen eye for detail and planning
- You will thrive in a fast paced environment where multi-tasking is key
- You have great attention to detail and pride yourself on accuracy
- You are willing to try new things and would be excited to work on new initiatives and activities
- You will be passionate about people, with a warm, engaging personality.
- You are a great team player and willing to muck-in and support the wider team as required
- You will have a genuine interest or connection to our cause and a real desire to help the UK to get to grips with guts!
The full job description including role responsibilities and more detailed person specification are available in the attached job pack
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
Programme System Analyst (Salesforce)
Contract: Permanent, Full time
Salary: Competitive salary package as per respective CP equivalent grade
Location: For practical reasons, the successful candidate must be based in and legally able to work in the following South Asian countries where WaterAid works:
Bangladesh, India, Nepal, or Pakistan
About WaterAid:
Want to use your skills to support users and maintain, improve and help develop the usefulness and performance of the new WaterAid Programme System (WAPS)?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as our Programme System Analyst (Salesforce) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Programme Information & Systems Team provides management information and systems so that programme staff are empowered to undertake effective planning and delivery of programmes and projects as well as ensure high-quality reporting of programme performance to the wider organisation.
This role sits within the newly formed Programme Information and Systems Team within the Programme Operations Team, and reports to the Programme System Manager (Salesforce). It is accountable to the Joint WA Australia and WAUK Oversight Group.
About the Role:
As our Programme System Analyst (Salesforce) you will be part of the team managing the joint WaterAid Australia/UK Programme System (WAPS). You will maintain, improve and help develop the usefulness and performance of WAPS for all users.
You will support users by providing first line support, developing and delivering training materials and sessions, managing user access, defining and developing dashboards and reports, and working on initiatives to improve data quality. You will need to understand and appreciate the challenges faced by the functional teams and users, their priorities and concerns. In this role, you will support users as well as system administration and data management.
You'll also:
- Ensure the core functionality of WAPS is available and working as required on a daily basis
- Contribute to the on-going development of system administration processes, document technical guidelines, and develop and maintain system templates.
- Provide user training and support capacity development]
- With the Programme System Manager (Salesforce), plan and co-ordinate testing of any new functionality.
- Work with stakeholders on initiatives to improve completeness, validity and accuracy of data in the system. Provide dashboards and reports to highlight and track data quality issues and work with users to resolve data gaps and/or quality issues.
About You:
- Good understanding and operational experience of managing databases or management information systems.
- Experience of developing and delivering system training material, user training, and support services to non-technical users.
- Experience of improving data quality and understanding of importance of data quality and completeness.
- Strong analytical and problem-solving skills
- Methodical with strong analytical and problem-solving skills,
- Business analysis skills, including demonstrable experience of gathering and documenting user requirements, problem investigation and analysis.
- Experience of using technology to improve effectiveness and efficiency, and a willingness to complete formal system administration training and certification.
Although not essential, we also prefer you to have:
- Hands-on experience using Salesforce and Amp Impact
- Experience defining, designing, and building system reports.
Closing date: Applications will close at 23:59 on Sunday, 23rd June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a mandatory cover letter answering the following three questions in one document either Word Document or PDF format. Please note that applications without a cover letter will not be accepted.
- Describe your experience of working in the NGO sector.
- Describe you experience of managing databases/ information management systems.
- Explain how you have provided user support and training.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Are you a proactive Administrator wanting to work with a charity ?
We are proud to be partnering with a great charitable organisation which uses research to enhance healthcare knowledge and influence better medical decisions. They are looking for an Administrative Officer to provide effective and efficient administrative support to the Central Executive team and Directorate on a full-time basis (37.5 hours a week), for at least 6 months. Fully remote.
This role involves multitasking across a range of responsibilities including maintaining databases, updating spreadsheets, producing documents and monitoring invoices for contracts and other associate ad hoc tasks. You will provide support to Director and teams within the Directorate, including acting as first point of contact for enquiries, redirecting matters to relevant staff, managing correspondence, providing email and diary management, organising meetings and processing expense claims. You will also provide efficient support in key meetings, including coordinating agendas, circulating meeting papers and taking minutes. You will undertake any other additional duties as assigned from time to time, including supporting other Executives as needed.
This role requires experience of providing administrative support to a team of remote workers, experience of working with complex calendars with multiple time zones, and minute taking experience. The successful candidate will be a proactive problem-solver with strong organisation, prioritisation, and interpersonal skills. They will also possess excellent written and verbal communication skills, coupled with awareness of handling confidential and sensitive information.
Proficiency in MS Suite Programmes is essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
- Experience of working with a team of volunteers or as a volunteer.
- Experience of working directly with a diverse range of clients or service users.
This post is subject to enhanced vetting and barring check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
About BRAC
Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.
BRAC’s European office supports BRAC’s work through fundraising and communications, building impactful, long-term relationships with partners, and engaging with policymakers and practitioners to tackle extreme poverty.
Overview of the role
The Executive & HR Assistant plays a vital role in ensuring that BRAC’s office in Europe operates efficiently and effectively to deliver its mission to support BRAC’s work. It is a broad role encompassing administrative, human resources, team internal comms, and governance support to the London office, reporting directly to the Executive Director but also working very closely with the wider senior management team and our board of trustees.
The European office is a small, dynamic and enthusiastic team, whilst very much part of the larger global BRAC family of organisations. This is a particularly exciting time as we embark on a new strategy to build our presence across Europe in support of BRAC’s global ambition to create opportunities for over 250 million people by 2030.
The position is ideal for an accomplished, highly organised candidate who is comfortable with a flexible, varied workload and brings a positive, can-do spirit. The candidate will be at ease dealing with colleagues from around the world, as well as staff and trustees at all levels of the London office. They will share our strong sense of pride in working for a successful INGO which is led from the Global South and committed to doing international development differently.
The client requests no contact from agencies or media sales.
Are you looking to make a real impact in education? Join Class 13, where we're not just talking about change—we're making it happen. As an award-winning charity, we're on a mission to revolutionise education by putting relationships first and centring affirming practices.
If you're tired of band-aid solutions and ready to be part of a team committed to systemic change, Class 13 is the place for you. We're not just shaking up the system—we're flipping it on its head. And we need passionate individuals like you to join us.
Person Specification
Essential:
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Previous experience in an administrative role, preferably in a nonprofit or education setting.
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Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
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Strong attention to detail and accuracy in data entry and record-keeping.
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Proficiency in GSuite.
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Excellent communication skills, both written and verbal.
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Ability to work independently as well as part of a small collaborative team.
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Commitment to the mission and values of Class 13.
We are seeking a highly organised and detail-oriented Administrative Coordinator to join our small and ambitious team. The ideal candidate will have excellent organisation and planning skills, and knowledge of office systems and processes. The role is varied and the candidate will have a ‘can do’ attitude to juggle multiple tasks, and be willing to step in when needed to ensure the smooth running of our operations. This role is crucial in helping us achieve our mission.
Benefits:
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Competitive salary commensurate with experience.
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Opportunities for professional development and growth within the organisation.
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Meaningful work contributes to positive social change in the community.
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Supportive and inclusive work environment.
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28 days annual leave entitlement inclusive of bank holidays (pro rata) plus additional annual leave for the Class 13 holiday from 19/09 - 25/09
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.
We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.
You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible.
Key Objectives of the role:
- To assist the Fundraising Manager on the organisation of events primarily mass participation events
- To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
- Management of the fundraising inbox, social media and regular email and telephone communications
- To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post
What we offer:
- Small friendly team which allows for greater autonomy, collaborative and agile working
- Enhanced sickness and maternity policies
- Hybrid working between our London office and home
- 25 days annual leave + bank holidays
- TOIL for any evening or weekend work
We will be reviewing applications and interviewing on an ongoing basis.
For more information on the role, including the job description, click on our recruitment pack.
Posted on: 20th May 2024
Closing date: 19th June 2024
The client requests no contact from agencies or media sales.
Hours: Full- and part-time positions (part-time: Mon – Weds, 22.5 hours per week; full-time: 37.5 hours per week)
Contract: Permanent
Location: Hybrid – CAML Offices/ home working, minimum of 3 office days a week
Salary (pro rata for part-time): £25,642.50 FTE
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 27th June 2024
Citizens Advice Merton and Lambeth is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
Citizens Advice Merton and Lambeth is looking to recruit Adviceline Support Officers (full- and part-time) to join our team. If you are passionate about supporting individuals in need, have excellent communication skills and are interested in joining a dedicated professional team we would love to hear from you.
As an Adviceline Support Officer you will:
• Use your skills and experience to help others in need by phone and online
• Be the first point of contact for clients contacting our Adviceline
• Receive comprehensive induction and ongoing training
• Work closely with wider team members and other charity services
• Be a member of our friendly and supportive charity team
On successful completion of office based probation, this role will be a minimum of 3 office days a week. When office based the Adviceline team works from our Mitcham office, but you could also be asked to work from our Kennington or Morden Offices.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
Main duties and responsibilities
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Support clients contacting Adviceline for information, support and advice
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Support clients on the phone and online using sensitive listening, supportive and questioning skills.
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Identify key information about the problem including time limits, key dates and any requirement for urgent advice or action (using Citizens Advice information, scripts and other diagnostic tools, as appropriate).
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Using information resources, tools and knowledge of local and national advice support services, identify and agree the appropriate next step, taking into consideration the client’s ability to self-help, the complexity of the problem, the potential consequences and local resources.
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Refer clients appropriately (both internally and externally) in accordance with clients’ needs, following agreed protocols.
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Provide excellent customer care and support to anyone who calls, dealing professionally and empathetically with challenging, emotional or distressed customers
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Use IT and client management systems effectively to book appointments, send information, make referrals and record actions.
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Work with the wider charity team and other organisations to ensure clients are supported with related advice issues
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Ensure all work is fully compliant with our policies and procedures
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Assist and contribute to charity’s communications, research and campaigns work
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your team manager or senior managers
Professional Development
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The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with latest national policy and legislative changes, charity policies and procedures, and undertake appropriate training as agreed with your line manager.
Person Specification
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Experience of working with the public either via phone, online or face-to-face (essential)
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Excellent communication skills (essential)
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IT competency and experience (essential)
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Experience of working within a staff and volunteer team (desirable)
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Experience or understanding of advice issues (desirable)
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Knowledge of client management systems or Casebook (desirable)
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Experience of using and navigating recognised support websites (desirable)
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Ability and willingness to work as a member of wider charity team
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Understanding of, and commitment to, the aims and principles of the Citizens Advice service and our equality and diversity policies.
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.
The deadline for applications is 6pm, Thursday, 27th June 2024. Shortlisted applicants will be invited to an interview on either Thursday 4th or Friday 5th July 2024.
If you do not hear from us, we are afraid that your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. From our offices we provide specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We also take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the Operations Manager.
OVERVIEW OF THE ROLE
As the facilities coordinator, you will be responsible for maintaining a secure and well-functioning work environment in our building. You will be responsible for performing regular building safety and security checks, maintaining the office and ensuring the office is tidy each day you are present. There is the possibility that this role will be increased to full time in the future.
HBF currently has an office in Camden and will be relocating to Old Street in September-October 2024. And Asylum Aid has an office in Westminster which will be in use until at least the end of the year. In this role you will therefore be responsible for the conducting necessary tasks to facilitate the moves and the smooth transitions to the new office.
You will be managed by the Operations Manager and work closely with the Finance and Facilities Assistant as well as the Client Services Leads, Asylum Aid’s Legal Team Administrator, and the Executive Director of Asylum Aid to provide coordination and maintenance of the office facilities.
Please note that the successful candidate will already have the right to work in the UK and will be offered the job subject to suitable references and a DBS check. If appointment, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. We regret that we can only respond to applicants who make it to the interview stage. No agencies please.
Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification by 5pm on Friday 7th June. First interviews will be held in the week commencing 10th of June,2024.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Job Title: Supporter Care Coordinator
Salary: £27,000 per annum
Team: Supporter Engagement Team
Hours: 37.5 hours per week
Location: Shooting Star House, Hampton
** To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification. **
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Care Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Individual Giving Manager in the provision of excellence in supporter care for individuals supporting all fundraising activities and projects related to Shooting Star Children’s Hospices Individual Giving programme, Gifts in Memory fundraising and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Individual Giving Manager on supporter stewardship.
The Supporter Care Co-ordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.