Team assistant jobs

Harris Hill is excited to be working with the industry-led skills body for the UK’s screen industries (film, TV, VFX, animation and games) helping to grow and future-proof the sector by investing in a skilled and inclusive workforce.

We are seeking a highly organised and proactive Personal Assistant to provide first-class support to the Chief Executive Officer. This pivotal role will play a key part in ensuring the smooth running of the organisation, combining traditional PA responsibilities with governance and administrative support for the Board and Finance & Audit Committee.

If you are an experienced PA or EA with excellent organisational skills, attention to detail, and the ability to thrive in a busy and dynamic environment, we’d love to hear from you.

Role: Personal Assistant
Location: London (minimum 4 days per week in the office)
Salary: £30,000 - £35,000 per annum
Contract: Full time, permanent

Amongst other criteria, the successful candidate will have:

• Proven experience in a PA/EA role supporting at least one Executive Director.
• Strong organisational skills, with the ability to juggle multiple tasks and stakeholders.
• Excellent diary and email management, with a proactive and professional approach.
• Experience minute-taking for senior-level meetings, ensuring accuracy and confidentiality.
• High proficiency across Microsoft Office (Word, Excel, PowerPoint) and collaboration tools (Teams, Zoom, SharePoint).
• Strong interpersonal skills, able to build positive relationships with stakeholders at all levels.
• Excellent written and verbal communication skills with meticulous attention to detail.

Desirable experience includes:

• An interest in the screen sector and/or skills and training.
• Familiarity with governance processes and company secretariat duties.
• Event coordination and project support experience.

If you are an efficient, confident, and motivated individual who can provide outstanding support at the heart of a busy organisation, this is an exciting opportunity to make a real impact.

For more information and details of how to apply, please contact Giuseppe Di Maria at Harris Hill - [email protected].

Closing date for applications: 9am, Monday 22nd September

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.

The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.

About the role

This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.

About you

We are looking for someone with the following skills:

Essential 

• Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
• Highly organised with excellent attention to detail
• Confident communicator (written and verbal), with a polite and professional manner
• Able to work independently, manage priorities, and respond calmly to deadlines
• IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
• Willingness to work occasional early mornings, evenings, or travel within the UK

Desirable

• Experience using CRM systems, membership databases, or event registration software
• Interest in health, science, or the medical charity sector
• Experience supporting virtual or hybrid events

Why work with us?

This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.

Benefits

28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness. 

You will be responsible for:    

• Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Merchandising awareness and making sure you are keeping up to date with trends and competition. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Donnington Doorstep Family Centre is an independent, community-based children’s centre in East Oxford delivering a range of universal and specialist services. We are looking for two play assistants to support the Early Years service.

You will work as part of a small team of staff providing Drop-In play and support activities for babies, children, young people and their families.

To apply, please download the job description and person specification

Closing date: 8am Monday 29 September 2025

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

1. To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
2. To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
3. To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
4. To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

• To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
• Ensure effective frontline support and response for donors across a range of incoming systems
• Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.

 Donations and data entry

• Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
• Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
• Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
• Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

• To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
• To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
• Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
• To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

• To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
• Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
• To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR
• To undertake other duties as may be required and which are consistent with the nature of the role.
   

Knowledge and experience:

• Experience of working in a customer focused environment, preferably within fundraising
• Good working knowledge of CRM database
• Experience of banking processes and consistent financial reconciliation 
• Ability to manage a busy workload meeting deadlines
• Experience of working on own initiative and as part of a team
• Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
• Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

• Excellent communication skills including written (and email) and on the phone
• Excellent attention to detail with a good eye for numbers 
• Excellent general IT skills including Word & Excel
• Good relationship building skills and an ability to work across teams creating strong internal networks
• Strong organisational skills with the ability to manage multiple tasks in a live event environment
• Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.

 Personal characteristics should include:

• A consultative approach to solving problems
• Planning and organising; schedules activities effectively
• A positive upbeat attitude
• Effective team player
• Role model our values in all aspects of work
• Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

About Us

The Association for Post-Natal Illness (APNI) is a national charity that provides information, support, and advice to women experiencing post-natal depression. We also support partners, friends, and family members.

We are seeking a Trainee Administrative Assistant to join our small and supportive team in Fulham.

The Role

This is a fantastic opportunity for someone looking to gain hands-on experience in the charity sector. In this role, you will:

• Provide frontline support by answering our helpline, emails, and letters (with full training and supervision).
• Maintain contact with volunteers, supporters, and beneficiaries.
• Learn to use our internal database and support profile-raising activities.
• Help with communication to health professionals (midwives, health visitors, etc.).
• Occasionally liaise with journalists to provide general information.

Training & Support

We’ll provide full training during the first six months with ongoing support from experienced colleagues.

Benefits

• £15/hour during training, rising to £17/hour after probation.
• 4 weeks’ paid holiday per year (pro rata), plus long office closures at Christmas and Easter.
• Sick pay after two weeks of illness.
• Flexible working options after initial training.

Who We’re Looking For

This role would suit someone who is organised, empathetic, and eager to learn. No prior charity experience is required. Some knowledge of post-natal depression would be helpful, but it is not essential. A positive attitude towards people experiencing mental illness is essential, along with enthusiasm and a genuine commitment to our mission of supporting women through one of the most challenging times in their lives.

We welcome applications from all candidates, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. Please note, due to circumstances beyond our control, candidates must be able to climb and descend two flights of stairs to access the charity office.

Location: London (hybrid, 1 day in office per week)
Hours: Part-time (3 days per week)
Contract: Temporary (until late October)
Rate: £15.34 per hour (plus holiday)
Start Date: ASAP

About the Role
Prospectus is proud to be supporting a bold and ambitious women's charity to recruit an organised and proactive Administrative Assistant. The role will be supporting a small, purpose-driven team and ensuring operations run smoothly across the organisation, with a particular focus on delivering upcoming events and fundraising campaigns.

Key Responsibilities

• General office coordination and administration.
• Liaising with stakeholders at all levels, whilst providing a welcoming and helpful service.
• Executive and governance support including minute taking and arranging meetings.
• Assisting with finance processes and using systems (Xero).

What We’re Looking For

• Recent experience in a similar role.
• Strong general administrative and financial administrative skills.
• Competence providing governance and administrative support to a CEO or board of trustees.
• Confidence in using systems (Xero), Microsoft Office, and AI tools.
• Friendly, approachable, and a strong team player.
• Excellent interpersonal and communication skills.

This is a great opportunity to work in a supportive environment and utilise your admin skillset to contribute to a meaningful organisation.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

eCommerce Assistant

Manse Lane Warehouse, Knaresborough, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our eCommerce Assistant, reporting to the eCommerce Officer, you will play a key role in supporting the day-to-day trading activity of our eCommerce Team. Your focus will be on helping us meet our online sales targets by efficiently listing products and ensuring orders are shipped promptly to our customers. You will also help us to make the most of our premium warehousing space, by keeping our listed products stored in the best possible locations for easy access and smooth operations.

As eCommerce Assistant you will have a passion for generating income for the charity, and a relentless commitment to delivering and exceeding targets to generate income for funding life-saving research.  

Specifically, you will:

E-commerce

• Set up warehouse locations for our new goods and products to support sales on our Shopify platform, ensuring they are set up correctly to maintain inventory.

• Support the eCommerce and Product Manager to identify opportunities to improve procedures and systems and support our volunteers with any changes to ways of working.

• Identify innovative new online trading and business opportunities to increase income, ensuring that these are raised with your line manager.

• Ensure all customers are communicated to effectively, and all posting and packaging is completed within prescribed timescales.

• Using ListingMonsterAI, produce listings for our eBay shop, ensuring that your KPIs are met.

• List appropriate items for sale on our Depop and Vinted channels, using your experience and training to establish what items will resonate with the demographics on those platforms.

People management

• Support our team of well-trained volunteers to ensure that they are operating in line with the expectations of the Yorkshire Cancer Research eCommerce team.

• Play a part in the wider eCommerce team and work to ensure that targets are met across the whole function, providing support to peers and managers, as and when required.

Financials

• Deliver the eCommerce budgets and KPIs.

• Consistently deliver the listing targets to ensure that there is a constant flow of new products online to drive interest and maintain the eBay algorithm

Strategic

• Ensure that listings generate brand awareness through adhering to brand guidelines.

• Work with colleagues to monitor supporter journeys for online shop customers.

Relationships

• Create an environment of continued volunteer engagement.

• Professionally represent Yorkshire Cancer Research as an ambassador in working relationships with external partners.

• Champion and role model excellence in customer and supporter experience and engagement within your team.

About You

To be considered for this role, you will need:

· To be educated to GCSE or equivalent level qualification.

· To have a proven track record in, or passion for, eCommerce.

· To have a full UK driving licence, access to own vehicle and ability to travel across Yorkshire.

· To have experience of sales target delivery.

· To have experience of identifying process inefficiencies.

· To have a good understanding of eCommerce platforms including, but not limited to, eBay, Depop, Vinted and Shopify.

· To be familiar with eBay's policies.

· To be able to work at pace.

· To be able to communicate effectively at all levels with internal and external stakeholders.

· To have excellent organisation skills and ability to plan and manage priorities.

· To be able to work independently and as part of a team.

· To have the ability to understand and analyse sales figures.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 24 September 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.

Are you passionate about delivering outstanding supporter experience and operational excellence?

Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in donation processing, financial reconciliation, and managing a team, this is your chance to make a real impact.

Supporting our Fundraising Directorate, you'll play a vital role in ensuring donation compliance, driving income processing efficiency, and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead donation compliance: Oversee best practices and Gift Aid operations, ensuring donations are processed in line with standards, including for third-party platforms.
• Manage income processing & financial reconciliation: Take ownership of the financial reconciliation process, ensuring accuracy and transparency in income management.
• Team Leadership: Line manage the income processing side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

What we're looking for:

• Experience in supporter or customer care, particularly in donation processing and financial reconciliation.
• Leadership skills: Proven ability to manage, inspire, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in donation management.

At Sue Ryder, we’re committed to making a real difference in people's lives. By joining our team, you’ll have the opportunity to contribute to our incredible work while advancing your own career in a supportive and rewarding environment. If you’re ready to take the next step in your career, we’d love to hear from you.

Competitive Benefits Package

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
• Refer a Friend scheme - £250 payment
• Inclusion passports
• Free Period Products
• Electric Vehicle Scheme
• Healthcare Cash Plan
• Death in Service Benefit
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.
• and lots more. Please visit our careers website for the full list.

Closing date: 25th September
Interview date: w/c 6th or 13th October (inc test)

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

We are looking to recruit a Retail Assistant to join our team based at our London site. You will join us on a part-time basis working 988 hours per year on an annualised contract for a fixed term period of 1 year. In return, you will receive a salary of £13,685.93 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Retail Assistant role:

We are looking to recruit a retail assistant.

You will be part of a customer focused team working across both the museum’s retail outlet and admissions point. The ideal person for this position should have excellent customer service skills and the ability to promote and up-sell products, experiences, and activities to our visitors, have a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories.

Based on an annualised contract, your total annual working hours will be equal to 988 hours. A working week will have a minimum of zero hours and a maximum of 35 hours. A working shift will normally be no less than 4 hours and no more than 7 hours. A normal working week will not exceed working 5 days out of 7. Actual weekly hours will depend on operational requirements. Standard hours will be between 9.30am and 5.30pm but are subject to change based on reasonable and timely operational requirements, including working regular weekends.

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors
• Operating commercial experiences, and associated tills
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
• Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
• Operating flexibly across a range of customer care roles
• Accurately cash-up and reconcile tills/EPOS system as required
• Utilising all visitor interactions as an opportunity to promote additional income generation.

What we are looking for in our Retail Assistant:

• Is respectful to colleagues and visitors, asking appropriate questions, listening and appreciating others’ viewpoints and acting in a professional and fair manner.
• Uses knowledge and experience to deal effectively with problems and make appropriate decisions.
• Willingness and ability to hold a First Aid qualification.
• Proactively and positively contributes to the work of the whole team in a way that leads to the successful delivery of individuals and/or team targets, objectives and activities
• Understands the need for flexibility in role activities and respond accordingly
• Displays a thorough understanding of their role requirements and demonstrate the skills necessary to carry out the role effectively
• Demonstrable experience in customer-focused environment

Closing Date: 9th September 2025
Interviews will take place on: 24th September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.

You will be responsible for:    

• Running the store and ensuring that daily operations run efficiently.

• Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• Taking responsibility for the overall management and operation of the store.

Project Assistant

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Assistant

Tees Valley

£25,859 per annum (pro rata for part time hours)

Ref: 65REC

2 x Part Time 22.5 hours per week – happy to talk flexible working

Base: Active Travel Hubs across Tees Valley

About the role

This varied role would see you working in partnership with the local authority, communities, schools, businesses, volunteers and third sector organisations, to remove barriers to transport, increase levels of public health and wellbeing, and protect our local environment.

You would be working in our Active Travel Hubs in the Tees Valley, which provide helpful services and interventions to make walking, wheeling and cycling the natural choice for shorter journeys in the Tees Valley. This is an exciting and ambitious project part of the UK’s largest network of Active Travel Hubs, working together to transform how Tees Valley residents travel for their everyday journeys.

Key responsibilities could include:

• Planning, organisation, administration and in-person delivery for behaviour change and engagement projects and events
• Community and stakeholder engagement
• Leading workshops
• Leading guided bike rides and running Cycle Confidence Sessions
• Risk assessments to ensure the wellbeing and safety of your team and the community
• Maintaining project documentation

Candidates should be based within the Tees Valley geographical area. Your time will be split between Middlesbrough and Redcar active travel hub for the first post holder or between Stockton and Redcar Active Travel Hub for the second post holder.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.

About you

You will have strong administrative skills and be competent in the use of the Microsoft Office suite. 

You will have excellent communication skills, both written and verbal, alongside knowledge of safeguarding principles. 

Other skills and abilities:

• Understanding of project management principles.
• Proven problem-solving skills.
• Time management skills - ability to plan and prioritise own work tasks to meet deadlines.
• Data analysis
• Awareness of how to apply Equality, Diversity and Inclusion principles in action.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 21 September 2025.
• Interviews will take place via MS Teams during the week commencing 29 September 2025.
• We encourage early applications as the role may close ahead of schedule if we receive strong interest.

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.

You will be responsible for:    

• Running the store and ensuring that daily operations run efficiently.

• Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• Taking responsibility for the overall management and operation of the store.