Team manager jobs in chatham, medway

“Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that carers receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.

In the role of Carer Information Coordinator, you'll be instrumental in scoping and developing our creation of information resources, working closely with our skilled staff team to ensure that the information is accurate, relevant and well presented.
Through the work of this role, we will reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected. Carers will be better able to find information digitally at a time that works for them.

This role works within our Information and Advice Team and provides line management to two experienced welfare benefits advisors.

This hybrid role combines remote work with occasional travel to in-person meetings and activities across West Sussex, which may include some weekend engagements.

Interview Dates: 17th & 18th July 2025
 

Job Role

Key Responsibilities

• Content Creation and Management: Develop and manage e-learning content and information resources for carers and staff.
• Collaboration: Work with external partners, carer service teams, comms and HR to collate information to develop to manage a range of information resources and e-learning content for staff and carers.
• Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
• Digital Presentation: Ensure information is presented in a range of accessible digital formats and is disseminated to a range of stakeholders through a range of on and offline media, including an e-learning platform.
• Awareness Raising: Raise awareness of Carers Support West Sussex and the services offered to carers
• Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information
• Line Management: Provide day-to-day operational management of two Benefit Advisors, ensuring that KPIs are met, and carers receive a high-quality service in line with latest administrative and legislative guidance.

Employee Benefits

• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities. 

The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.

Values we are looking for in a Candidate

• We are focused, putting carers at the heart of everything we do.
• We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
• We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
• We are committed to behaviours that support

Quality – the highest practical level we can reach in outcomes, learning and behaviour

Inclusivity – respecting people, cultures, and organisations

Caring – improving quality of life and influencing behaviour change

Integrity – operating with honesty and reliability

Loyalty – long-term committed partnerships and co-operation

Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers

Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.

In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.

You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.

The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.

We’re looking for a Carer Assessment Service Manager to lead our countywide team in delivering statutory and preventative assessments in line with the Care Act 2014. You’ll provide leadership and day-to-day support to your team, oversee assessment allocations, and manage referrals through our internal CRM and West Sussex County Council’s systems.

You’ll also deliver staff supervisions, attend management and partner meetings, contribute to training, and support service development projects. A key part of the role involves quality assurance, trend analysis, report writing for senior leaders and commissioners, and managing assessment processes and budgets. You’ll stay up to date with Care Act legislation, ensure staff are trained accordingly, and take part in the duty manager rota to provide out-of-hours support and safeguard service continuity.

The role is mainly remote / homeworking with the expectation that you may need to travel on occasion to in-person meetings and training across the county. This role would therefore suit those located in, or close to, West Sussex.

Job Role

• Lead the specialist, countywide Carer Assessment team to deliver best value, high quality statutory and preventative carer assessments and ensure that outcomes are compliant with the Care Act 2014.
• Work with Heads of Service to grow and develop services including identifying gaps, managing risks and demand, proactively seeking opportunities, increasing the digital offer and supporting funding bids to respond to changing needs.
• Develop, deliver and monitor the Carer Assessment Team delivery plan, aligning to CSWS’s strategy ensuring all KPIs are met and a high-quality service is provided to carers.
• Be a proactive member of the Operational Managers Team to develop services, promoting collaboration with your teams, build internal relationships and encourage team to share good practice and work collaboratively with the wider staff group.

Employee Benefits

• Healthcare and Employee Assistance Programme with perks and discounts.
• Holidays 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Flexible hours available to help work around your commitments.
• Remote/Hybrid working with occasional visits to our offices or venues in West Sussex.
• Team of kind and caring colleagues.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities. 

The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities. 

Values we are looking for in Candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour

Inclusivity – respecting people, cultures, and organisations

Caring – improving quality of life and influencing behaviour change

Integrity – operating with honesty and reliability

Loyalty – long-term committed partnerships and co-operation

Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Interview Date: 7 July 2025.

Disclaimers

Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.

Delivery Manager (East of England)

£40,000-£46,000 (dependent on skills and experience) plus generous benefits 

Location – Home-based with regular travel across a designated region and to our offices as required 

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

To help us with this important mission, we currently have vacancies for a Delivery Manager. As a Delivery Manager, you’ll be the key point of contact for the end-to-end delivery of capital grant projects across a defined geographical region. From initial project identification through to application and construction completion, you’ll work closely with community organisations, local authorities, and sporting bodies to shape inclusive, sustainable facilities that align with strategic priorities. 

This role is ideal for someone with a strong background in grant or programme management, community engagement, and a passion for reducing inequalities through sport. 

About the Football Foundation 

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.  

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.  

What are we looking for? 

We’re looking for a dynamic and experienced professional with a strong background in grant assessment or programme delivery, ideally within the sports or non-profit sector. You’ll have a solid understanding of inclusive project design and community engagement, with the ability to ensure underrepresented voices are embedded into project development. A keen eye for detail and strategic thinking are essential, particularly in assessing financial viability, reviewing business plans, and identifying risks. Excellent communication and stakeholder management skills are a must, along with the ability to produce clear, insightful reports. You’ll thrive in a fast-paced environment, confidently managing multiple projects, meeting deadlines, and working collaboratively across teams. Proficiency in digital tools and systems, such as Microsoft 365 and grant management platforms, is important, and familiarity with sports facility development and the challenges facing grassroots sport would be a distinct advantage. 

For full details of the role and requirements, please download our recruitment pack below. 

What can we offer you? 

The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets. 

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Wednesday 2 July 2025 at 09:00am

First-stage interviews will be held via MS Teams and are currently scheduled for 15 July 2025 

Second-stage interviews are scheduled for 22 July 2025 at our offices, Wembley Stadium. 

This is a permanent full-time role, home based with regular UK wide travel

This is a key role at NFF designing, delivering and reviewing our Training Programs and ensuring continuous improvement for our staff. This role will also develop an external training program for delivery to our partners and clients

Responsibilities

· Design & Implement Staff Training Programs: Develop training modules for staff in areas such as health and safety, safety protocols, customer service, and leadership development.

· Training Delivery: Facilitate engaging, effective, and interactive training sessions for various teams, using a mix of in-person and digital delivery methods.

· Training Needs Analysis: Collaborate with Leadership Teams to identify specific training needs, evaluate employee skill gaps, and create tailored training solutions to address them.

· Performance Measurement: Develop metrics and evaluation tools to measure the effectiveness of training programs, reporting findings to management and adjusting programs as needed.

· Resource Development: Create and update training materials, guides, and documentation to ensure consistency and high quality in content delivery.

· New Starter Journey: Review, design and deliver new starter training programmes to ensure Project Officers have the best possible start at NFF, incorporating culture, leadership and knowledge

· External Training Development: Design and deliver specialist training to our partners and clients, ensuring adherence to industry safety standards and practices

· Continuous Improvement: stay up to date with industry best practice, new technologies and new flood-related practices to be incorporated into training materials

 Day-to-Day Activities

· You will line manage an Administrative Co-ordinator who has partial responsibilities for Training delivery and support them with their workstreams and development

• Liaise and develop relationships with stakeholders to identify training needs and develop training processes to support them
• Support Senior Management Team to build income streams and develop new activity, working to support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for training, both internally and externally

Skills & Knowledge

• Communication: Excellent written and verbal communication skills.
• Listening: Outstanding listening skills to understand community needs.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Team Management: Experience in managing teams and projects.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Project delivery and support

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities through training our teams and partners
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via training opportunities
• Collaboration: Fostering a collaborative approach within the organisation.

Rosa – the UK fund for women and girls – is looking for a Communications and Marketing Manager to shape
and deliver our communications at a pivotal moment.You’ll lead the delivery of our new 2025–2028 Communications Strategy, driving bold, values-led communications that inspire, influence, and mobilise. From amplifying the voices of grassroots organisations to showcasing fund impact to donors and policymakers, this is a chance to make real
change happen through storytelling, strategy, and connection.

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?

Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?

Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?

Do you have an enthusiasm for retail, but want to work towards something more meaningful?

Join Mind Retail. Join the fight for mental health.

About the role

We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.

As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:

· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services

· Creatively finding new ways to acquire stock donations and to recruit volunteers

· Actively looking for new shop locations including large format shops, using your knowledge of the region

· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.

We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:

· We put people first

· We never stop learning

· We’re stronger together

· We demand better for mental health

· We speak up for what’s right

Sound like you?

Join our team.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Regional Manager, you’ll receive:

· A competitive salary of £48,690 per year

· A company car (or Oyster card/public transport costs)

· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working

· 25 days’ paid holiday per year, plus bank holidays

· Development workshops & courses, to help build your career

· Comprehensive, personalised induction programmes, tailored to your role when you join us

· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills

· Family friendly policies & enhanced pay

· A competitive pension scheme & life assurance, available to all our employees

· 25% staff discount in all Mind shops

· Access to exclusive discounts at over 160 retailers through our employee savings app

· Employee Assistance Programme

· Cycle to Work Scheme

· Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please see the Job Description.

At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.

Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.

Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.

We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported.  We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.

As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members  – Patient VIEW coordinator (FT) and administrator (PT).

Position: Manager

Responsible to: Trustees, Yorkshire Cancer Community (YCC)

Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events

Hours: 35 hours per week (full time) with some flexibility

Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution

Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum

How to apply: email us for an application pack

Closing date: 29 June 2025

Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT

Key Tasks

1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART  programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.

2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.

3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities.  The aim is to provide a channel for patient participation to influence cancer service development and improvement.

4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.

5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.

6. To provide supportive supervision to the Administrator and Patient View Coordinator

This job is for you if:-

· You have experience of working with voluntary and community, social enterprise sector (VCSE)

· You have experience of working with diverse groups of people

· You have an understanding of the voluntary sector

· You have excellent communication and interpersonal skills

· You have writing skills to present information in a variety of different formats for various audiences including the general public

· You have accuracy, attention to detail and proofreading skills

· You are skilled in the use of Microsoft Office programmes and the internet

· You are able to prioritise work to meet deadlines and able to manage time effectively

· You have a positive ‘can do’ approach, with a willingness to learn new skills

· You have a proactive and creative approach with the ability to generate new ideas and carry them forward

· You have an understanding of the importance of confidentiality

· You are committed to equality, diversity and inclusion

· You are willing to travel across Yorkshire and the Humber

If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne. 

We are looking for a Development Manager to lead TortureID into the next stage of its organisational development.  This is an exciting opportunity to play a vital role in a dynamic human rights charity, working across the asylum and health sectors.

Please visit our website, download our Advert and the Person Specification and Job Description to find out more about TortureID and the Development Manager role.  If you would like an informal discussion about the role before applying, please get in touch.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2025, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, & Cambodia. Cord has a global team of thirty people with finance staff across five country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system and developing financial policies and procedures. 

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Team: Retail

Location: Homebased with regular weekly travel across the Retail estate

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £47,441.93 per annum (mileage will also be covered by our expenses policy)

Contract: Fixed term for 18 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Retail Development Manager:

As Retail Development Manager you will assume responsibility for the project design and delivery of a focused programme of operational excellence in our Retail estate, developing improvements reflective of Charity Retail sector best practice, including but not limited to:

-a sector leading Shop Operations Manual and connected assets, policies and procedures, with operational optimisation and simplification of process as core tenets

-working with our Brand & Marketing, Property and Operations colleagues on our internal rebrand proposition, including our boutique and future large store formats

-working with Learning & Development and People colleagues to inform our Retail Performance Framework learning resources

-supporting Retail, Property and People colleagues on the delivery of our future large store format openings

-working with Fleet, Brand & Marketing and Finance colleagues to evaluate current fleet resources, route planning effectiveness and ROI, and options for a future fleet solution

• The Retail Development Manager will play a strategic role in the Retail Leadership and Management Team and contribute to the overall strategic direction of the Retail and Trading operation.

About the Retail & Trading team:   

• The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 79 shops across England, Scotland and Wales and a growing ecommerce operation.
• Our operation plays a key role in generating income and introducing audiences to Cats Protection.

What we’re looking for in our Retail Development Manager:

• Extensive experience of charity retail operations, sector best practice and benchmarking
• Extensive experience of project management frameworks and operations, and able to evidence project delivery excellence
• Experience of strategic planning, change management and leadership
• Experience of setting and managing budget
• Hands on experience of managing new store openings
• Full, valid UK driving licence, and access to a vehicle to travel regularly across the Retail estate

What we can offer you:

• a range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 23rd June 2025

Virtual interview date: 1st July 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

3. A second stage in-person meeting

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Role Purpose

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.

As Philanthropy Manager you will be responsible for growing income from major donors and Trusts and Foundations through excellent donor stewardship. Leading a team of committed Trust fundraisers, you will focus on identifying prospective individual donors and foundations and develop lasting relationships with them. You will also support the management of relationships with existing donors, ensuring all donors have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.

Main Responsibilities

Leadership

• To lead and inspire the Philanthropy team fostering a collaborative and high culture that delivers against income and objectives.
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles.
• Undertake quarterly reviews for all direct reports.

Philanthropy Fundraising

• Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts).
• Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream.
• Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners.
• Write and design a compelling case for support that is tailored to our High Value audiences.
• Lead on planning and delivering successful high value cultivation events.
• Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders.
• You will identify new major donors and Trusts and Foundations who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
• You will work with the Individual Giving Manager to identify mid-level donors who could be stewarded into the major donor pipeline.

Strategy, Planning and reporting

•  You will work alongside the Director of Income Generation to support the development and implementation of a new Philanthropy strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and personalised engagement plans.
• Lead on developing and delivering effective stewardship journeys and cultivation plans.
• Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
• Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones.
• Undertake research and make use of tools to identify potential High Value partners.

Collaboration

• Work closely with the Director of Income Generation, SLT and other teams to maximise high value fundraising opportunities.
• Where appropriate, you will involve Winston’s Wish senior staff and the Board of Trustees to make the most of opportunities to engage and build relationships with existing and potential supporters.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses.
• Track record of converting cold prospects to planned gifts of 6-7 figures.
• Experience in effectively developing, managing and reporting complex income and expenditure budgets.
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills.
• Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
• Excellent relationship-building and stakeholder management skills.
• A proactive and results-driven mindset.
• Experience of researching and prospecting.
• Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
• Highly professional, flexible and committed to achieve and exceed KPIs.
• Ability to manage projects and associated budgets.
• A self-starter with strong team working skills.
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
•  A creative thinker and quick to respond to opportunities.

Desirable

• Understanding of child bereavement.
• Evidence of continued professional development.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: Tuesday 1st July 2025

Interview date: Wednesday 9th July 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.