Team manager jobs in kingston upon thames, belfast
Senior Prospect Development and Insight Manager
Contract Type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London Office (1 day a week in office)
Salary: £52,500 - £57,500
Are you an experienced prospect research and development professional, with a passion for insight-led fundraising? We’re looking for a unique individual who can inspire curiosity, forge collaboration, and spearhead prospect research and development across high value fundraising – helping to drive growth of Corporate Partnerships and Philanthropy income at Macmillan.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer – and we’re committed to driving a revolution in cancer care for the future.
We reach millions of people every year, from our Macmillan nurses supporting people with cancer across the UK today, to our work on pioneering innovations that are revolutionising diagnosis and treatment for the future. With your help, we’ll transform cancer care for good.
About the team
This role offers an exciting opportunity to join our ambitious High Value Stewardship & Operations team, part of the newly formed Partnerships Directorate, which is dedicated to building impactful, long-term relationships with philanthropists, corporate partners, and healthcare leaders.
You’ll play a pivotal role in bringing high value supporters into the heart of Macmillan, unlocking significant support to help tackle some of the most complex challenges facing people living with cancer, and the wider cancer care system.
This is a unique opportunity to shape the future of Corporate Partnerships and Philanthropy at one of the UK’s most loved charities. You’ll be part of a dynamic, inclusive and ambitious team, working to deliver real impact for people living with cancer.
About the role
As Senior Prospect Development and Insight Manager, you’ll lead the charge in identifying and qualifying high value prospects, overseeing rigorous due diligence, working with fundraisers to develop opportunities through the pipeline, and embedding a culture of collaborative, compliant, and insight-led fundraising across the division.
This is a unique opportunity to influence fundraising strategy and drive growth of Corporate Partnerships and Philanthropy income at Macmillan, equipping fundraisers with the intelligence and tools they need to deliver an exceptional experience for high value donors.
Key responsibilities:
- Lead the prospect development and insight function across Corporate Partnerships and Philanthropy
- Develop and implement a high value prospecting strategy to build a robust pipeline of qualified prospects
- Deliver high-quality research profiles and guide fundraisers in their own research
- Oversee due diligence processes, ensuring ethical and compliant fundraising
- Collaborate with fundraisers and leaders to monitor pipeline health and drive performance
- Foster a culture of curiosity, collaboration, and insight-sharing across the division
- Provide strategic analysis on fundraising performance, trends, and market intelligence
- Work with internal teams to ensure compliance with GDPR, the Data Protection Act, and ICO guidance
- Line manage and develop a high-performing team, driving an inclusive work culture
- Champion best practice in prospect development and insight-led fundraising
About you
The successful candidate will demonstrate the following skills and experience:
- Expertise in prospect research, network mapping, and gift capacity analysis
- Leadership skills, with line management experience (desired) and the ability to influence and deliver through others
- Excellent interpersonal and influencing skills, with the ability to engage senior stakeholders
- Excellent written and verbal communication skills
- Excellent research and analytical skills, with the ability to manipulate data to extract insights
- Knowledge of the current corporate and philanthropy fundraising landscape in the UK and globally
- Experience of using relational databases (ideally Raiser’s Edge)
- Understanding of GDPR and data protection compliance for prospect research
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 30th September
Interview dates: Virtual Interviews will be held week commencing 6th October and 13th October (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
At Ambitious about Autism we're currently looking for a Data and Insights Officer to join our National Services team.
You'll focus on the collection, analysis and reporting of data from National Services programmes, projects and services. You'll use systems and tools to effectively capture and store data and information, enabling effective reporting and insight. You'll provide advice and support to the Product Development Manager and Deputy Director of National Services.
You'll support National Services teams with the development of KPI and data collection routes and support with maintenance, troubleshooting and creative problem solving to ensure accuracy and efficiency. You'll create detailed reports and dashboards for use by teams, managers and leaders at agreed time points.
We are looking for someone who has:
- Experience of using statistical tools and techniques to manage and analyse data
- Ability to translate the essence of complex data into language or formats others will understand
- Experience of producing qualitative and quantitative reports and analysing results to produce impact reporting
- Ability to present insights and results through written reports, dashboards and presenting face-to-face
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
- Responsible to the Housing Manager for delivering a high-quality, customer-focused housing service to ex-service personnel and their dependents.
- To provide an effective and responsive housing management service for a patch of Stoll properties, meeting agreed performance outcomes and objectives for key
areas, including rent arrears, lettings and anti-social behaviour
Key Responsibilities:
- Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database, and the waiting list is
managed efficiently. - Take part in the Allocations process, working with the other members of the Housing team to ensure that all voids on the patch are efficiently allocated and that let targets are met.
- Undertake viewings, sign-ups and new tenant visits, working in partnership with the Support team to ensure new tenants are aware of their rights and responsibilities and are fully supported through the process in order to successfully sustain their tenancies.
- Investigate and make recommendations on the suitability of applications for transfers and mutual exchanges in accordance with established procedures.
- Carry out void inspections in the absence of the Property Services Manager and, where appropriate, arrange the appropriate void remedial work
Specific Responsibilities:
- Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policie and procedures and their application
- Understanding of the legal framework and regulatory context in which Stoll operates and the role of local authorities and Registered Providers in providing housing services
- Experience/knowledge of the issues facing the ex-Service community, especially those Veterans with support needs.
- Educated to GCSE standard or equivalent – minimum of five GCSEs at grade C or above, including Maths and English
- Working knowledge of housing legislation, including tenancy enforcement, debtrecovery, and anti-social behaviour.
- Working knowledge of welfare benefits, especially Housing Benefit.
- Demonstrable commitment to and evidence of continuous professional development and learning
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Strategic Change Project Manager x 2
12 months fixed term contract
Full time (34.5 hours)
Hybrid between home and our Macmillan office (London, Shipley or Glasgow office)
£53,000 - £58,000 per annum
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will be responsible for developing, planning, executing and evaluating projects in our Strategic Change portfolio – ensuring alignment to the wider vision and strategic direction of Macmillan and maintaining a focus on outcomes.
You will be working collaboratively with Business Leads across Macmillan, you will define the project’s objectives and drive progress throughout its life cycle.
The role will be deployed flexibly in line with organisational priorities, managing standalone projects, and projects within complex, cross-organisational change programmes, to agreed time, cost and quality criteria.
This role requires candidates to have demonstrable experience of operating in a very similar or comparable role.
About you
The successful candidate will demonstrate the following skills and experience:
- Demonstrable experience of initiating, leading, planning and executing projects and project teams to deliver within a large, complex, organisation.
- Recognised project management qualification and experience of applying waterfall and agile delivery approaches to complex projects. Change management and/or business analysis qualifications and experience would also be desirable.
- Experience of developing robust and concise business cases including options appraisals.
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
- Demonstrable analytical and problem-solving skills, flexing and adapting to changing circumstances.
- Preferable experience of managing projects involving procurement, technology implementation, people change, service development and process improvement.
- Experience of matrix managing project teams.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Monday 29th September 2025
Interviews: Friday 10th and Monday 13th October 2025
To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
About the role
We’re looking for a hands-on senior infrastructure and security manager to lead and manage Breast Cancer Now’s IT infrastructure and security operations.
This is a delivery focused role where you’ll take responsibility for building, configuring and maintaining infrastructure while also implementing and managing security governance controls. You’ll ensure our systems are resilient, secure and aligned with frameworks such as Cyber Essentials Plus and NCSC guidance.
You’ll be responsible for migrating systems from on-premises to Microsoft Azure, modernising our infrastructure to ensure it is secure, scalable and cost-efficient. Alongside this transformation, you’ll manage day-to-day infrastructure and security operations across our hybrid environment.
In addition, you’ll also take ownership for the delivery of key governance activities including risk assessments, audits, compliance checks, vulnerability management and cyber incident response.
Working closely with the Head of IT, you’ll support the development of long-term plans while taking full ownership of technical delivery. You’ll mentor and guide engineers, but remain fully embedded in the hands-on work needed to build and maintain secure, high-quality infrastructure services.
About you
You’ll be an experienced infrastructure professional with strong hands-on expertise in designing, implementing and managing:
- Microsoft Azure (IaaS, PaaS, networking, storage, compute, security and monitoring)
- Networking technologies (firewalls, VPNs, LAN/WAN, DNS/DHCP, TCP/IP, virtualisation)
- Enterprise security tools (SIEM, endpoint protection, vulnerability management, XDR, MDM, IDPS)
- Backup, replication and disaster recovery solutions
- Microsoft services such as Windows Server, Intune, Autopilot, Entra ID, Defender, Exchange and SharePoint
You’ll have proven experience of building infrastructure solutions end-to-end, delivering transformation projects, and maintaining secure, resilient and cost-efficient environments.
You’ll be confident working with security governance frameworks, with direct experience putting in place the day-to-day processes, controls and compliance activities needed to keep an organisation secure.
Alongside your technical skills, you’ll bring strong leadership and communication, with the ability to mentor colleagues, collaborate with stakeholders, and explain technical concepts clearly to non-technical audiences.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Friday 26 September 2025
Interview date Week commencing 6 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment, please submit your application as soon as possible, if you’re interested in this opportunity.
Salary: £42,787
Grade: 3
Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)
Responsible to: Head of Philanthropy & Partnerships
Direct reports: Corporate Partnerships Officer
Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.
ROLE PURPOSE:
Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.
As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.
With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.
You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.
You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.
WHO ARE WE LOOKING FOR?
We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.
You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.
This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.
Duties will include but not be limited to:
New business
Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.
Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.
Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.
Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.
Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.
Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.
Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.
Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.
Relationship management
Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.
Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.
Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.
Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.
Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)
Strategy, engagement and data
Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.
Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.
Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.
Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.
Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.
Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.
Leadership
Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.
Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.
Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.
Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.
The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.
We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.
Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Friday 10th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.
In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.
Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.
We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.
You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.
Purpose of the role
- To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
- To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
- To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.
Key responsibilities
Marketing & Communications
- Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
- Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
- Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
- Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
- Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
- Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
- Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
- Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.
Process
- Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
- Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
- Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
- Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.
Other
- To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
- To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
- To undertake other such duties as may be required and which are consistent with the nature of this role.
Person specification
Knowledge and experience
- Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
- Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
- Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
- Good understanding of relevant marketing and charitable legislation and guidelines.
- Experience of enquiry management and reporting systems (e.g., Found) is desirable.
Skills and abilities
- Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
- Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
- Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
- Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
- Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
- Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
- Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
- A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter
Other
- The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
- Be willing to work flexibly including some evenings and weekends.
Personal characteristics
- Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
- A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
- Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
- Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
- Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.
We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What you will receive in return:
At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:
- Competitive salary
- Flexible and remote working options
- Opportunities for personal and professional development
- A supportive, inclusive, and collaborative team culture
- The chance to help shape solutions to one of the UK’s most urgent social issues
- Enhanced annual leave
- Enhanced pension scheme
- EAP – Healthcare
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a growing business at the forefront of sustainability!
Choice Textile Ltd is seeking a Sales and Marketing Manager to help drive growth, engage clients, and promote our impact in sustainability, reuse, and recycling.
About the role:
This exciting opportunity will see you leading our B2B sales and marketing activity. From building relationships with charity shop clients and commercial partners, to presenting at conferences, hosting webinars, and managing digital campaigns, you’ll play a pivotal role in raising our profile and securing new opportunities.
You’ll be responsible for:
· Driving B2B sales and managing a strong client pipeline.
· Creating and delivering presentations and webinars to engage partners.
· Representing Choice Textile at industry events and exhibitions.
· Managing LinkedIn, Facebook, Instagram, and website content.
· Producing blogs, newsletters, and digital campaigns.
· Researching market trends and tailoring strategies to client needs.
About you:
We’re looking for someone with proven experience in sales and marketing, excellent presentation and communication skills, and the ability to engage confidently with senior decision-makers. Digital marketing expertise is essential, and experience in sustainability or recycling would be an advantage.
Salary: £45,000 per annum (dependent on experience)
Location: Office based (London NW10), with client/event travel
Job Type: Full-time
If you’re motivated by making a positive impact and have the skills to help grow a purpose-driven business, we’d love to hear from you.
Apply now by sending your CV and covering letter.
The client requests no contact from agencies or media sales.
We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.
This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors. This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.
This is a new role.
About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.
With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally.
Key Responsibilities:
Develop and Manage Individual Giving Campaigns:
Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.
Recruitment of New Donors:
In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.
Develop and Run Legacy Campaigns:
Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.
Direct Marketing and Social Media:
Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.
Website and Digital Fundraising:
Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.
Donor Stewardship:
Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.
Collaboration and Reporting:
Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.
The client requests no contact from agencies or media sales.
35 hours per week
Teddington, London Borough of Richmond
Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.
The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.
You may currently be:
- Social Prescribing Link Worker looking for career progression
- Working in the voluntary sector and looking for career progression into a management role
- An allied professional with knowledge of personalised care services
- An experienced manager looking for a new opportunity in the field of health and social care.
Duties and Responsibilities:
- Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
- Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
- Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
- Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
- Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
- Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
- Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
- Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP)
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.
Closing date: 23rd September 2025.
Face-to-face interviews will take place during the week commencing 29th September 2025.
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.

£40,500 - £44,100 per year
Fixed term (18 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Prostate Cancer UK offers a range of services to support men affected by prostate cancer and their loved ones. These include a multi-channel helpline, printed and online health information, 1:1 peer support and an online community.
We’re looking for a Support Services Innovation Manager to join us in an exciting new role, focused on growing the services’ reach, personalisation and variety, and helping them respond to key challenges. These include rising prostate cancer rates, more complex care pathways and treatments, shifting expectations around healthcare, and rapid changes in online behaviour due to evolving consumer-facing AI technology.
We’re also in the process of developing an ambitious new 10-year strategy for the charity, and you’ll play a key role in setting the terms for how we approach service development across this horizon. You'll carry out a discovery phase to explore the internal and external factors shaping our services, followed by a summary report with recommendations for innovation. Drawing on these insights, you’ll deliver and evaluate innovation use cases, ranging from MVPs to ready-to-implement solutions.
Alongside specific deliverables, you'll play a broader role across the Support Services team, spotting opportunities for innovation across service delivery, supporting business case development, and helping build our capability to evaluate service impact. You’ll use data to shape recommendations, foster an innovation mindset, and support colleagues to experiment, test and learn. You’ll also strengthen collaboration with the Technology team, help shape our long-term innovation approach, and ensure our work is informed by sector insights and shared effectively across the organisation.
What we want from you
To be successful in this role you’ll bring hands-on experience in service innovation and design, with a solid understanding of co-production and co-design principles. You’ll be familiar with navigating both agile and waterfall approaches to project delivery.
You’ll know how to use data to tell compelling stories, demonstrate impact, and uncover opportunities, and you’ll be able to clearly communicate the value of innovation to a wide range of stakeholders. You’ll also be skilled at coaching and training colleagues to adopt innovation processes and mindsets.
A confident self-starter, you’ll work independently to a high standard and manage your time effectively across both short- and long-term priorities. An understanding of service delivery in a healthcare context is essential, along with the ability to think strategically and ensure innovation aligns with the bigger picture.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 21st September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Wednesday 24 September or Monday 29 September 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disability Service in Newham.
£32,164.00.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, and occasional out of hours work when necessary.
For a full job description, please visit our website.
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.