Technical administrator jobs in cherwell, greater london
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.
The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors.
This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team.
- Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed
- Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries
- Process and oversee internal training bookings using Select HR (our HR System)
- Handle applications for external training, including organising payment and liaising with external trainers as necessary
- Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required
- Produce and distribute certificates for programme participants upon completion.
- Process invoices from external facilitators, including managing costings for other departments
- Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams
- Update schedules with changes/additions as they arise and inform training representatives and departments
- Planning and organising ‘ad hoc’ training sessions as and when required
- Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations.
- Deliver brief Training session to new starters and help with tours where necessary
- Deliver appraisee training via teams
- Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up
- Create monthly training and PDR reports and chasing compliance where necessary working with line managers.
- Produce ‘due dates’ and other relevant training reports for managers as requested
- Deliver all training related activities for new starters.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.
The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
Planning and Coordination
- Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
- Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
- Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
- Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.
Promotion and Communications
- Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
- Use social media, website updates, e-newsletters and community networks to publicise events.
- Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.
Event Delivery
- Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).
- Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.
- Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
- Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.
Community Engagement and Stakeholder Support
- Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
- Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
- Support delivery of awareness campaigns, public consultations and community engagement activity.
Volunteer Coordination
- Support the recruitment, induction, supervision and recognition of event volunteers.
- Provide clear instructions and create a positive, supportive environment for volunteers.
Monitoring, Evaluation and Reporting
- Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
- Produce reports and summaries to evidence impact, support funder reporting and inform future planning.
Finance and Administration
- Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
- Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
- Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).
Safeguarding, EDI and Health & Safety
- Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
- Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
- Report safeguarding concerns promptly following internal procedures.
Other Duties
- Attend staff meetings, supervision, training and development opportunities.
- Contribute to a positive, collaborative and learning culture.
- Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required
Are you passionate about delivering high-quality administrative support in a global context? The ITF is looking for a proactive and detail-oriented Maritime Administrator to join our team.
About the role
As Maritime Administrator you will play a key part in supporting the operational delivery of international conferences and governance meetings in line with the organisational constitution and contributing to the success of the maritime sections organisational work programme.
You will work with colleagues and external stakeholders worldwide to ensure the smooth delivery of the administration function, including the logistical aspects of our global activities, meetings and conferences.
Key Duties and Responsibilities
- Organising international meetings and conferences: creating registration platforms for meetings; venue sourcing; budgeting & forecasting; delegate management; managing rooming allocations, catering and audio-video (AV) requirements; arranging interpreters when required; booking international travel and supporting visa processes.
- Documentation: assisting with the drafting and proofreading of documents for maritime meetings and conferences in line with the appropriate templates and procedures; minute taking and report writing at committee level; liaising with the in-house translation coordinators to ensure documents are submitted on time and dealing with related queries; creating document packs for maritime meetings and conferences.
- Administration: drafting, proofreading and formatting internal and external communications in line with ITF templates and standards; processing supplier invoices; other general administrative duties as required.
- Membership: maintaining accurate records and updating ITF databases and other tools, including CRM, to ensure governance committee membership and contact records are up-to date.
About you
We are looking for a highly organised individual to support the delivery of the maritime sections organisational work programme. With responsibility for organising meetings and conferences and providing administrative support, you will need the following to be successful in this role:
- Strong administrative background with excellent organisation, planning, and prioritisation under pressure.
- Able to manage multiple tasks and projects simultaneously.
- Clear, accurate written and verbal communication with attention to detail.
- Confident working with diverse stakeholders and in multilingual environments (other languages an asset).
- Solid numerical skills, including budgeting and expense reporting.
- Experience with international travel arrangements.
- Works independently and effectively as a liaison for global partners.
- Calm, adaptable problem-solver focused on improving processes.
- Proficient with SharePoint, Teams, MS Office 365, and familiar with Zoom, Cvent, and Concur.
- Experienced with CRM systems and data handling.
- Willing to travel internationally.
- Committed to social justice, trade union values, or mission-driven work.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
The ITF is looking for an experienced administrative leader to head our Maritime Administration team. This role is central to ensuring the smooth and effective delivery of support across our global maritime work.
About the Role
The Head of Maritime Administration will lead the London-based team responsible for providing reliable, high-quality administrative support to the ITF’s maritime sections, department and affiliates. The role combines strategic oversight with practical, day-to-day management to ensure teams have the systems, structures and information they need to deliver their workplans.
You will oversee administrative processes, maintain constructive relationships with affiliates and social partners, manage venue and service contracts, and support accurate and timely budget administration. Working closely with the Maritime Coordinator, senior leaders and regional colleagues, you will help strengthen long-term administrative systems that are efficient, coordinated and fit for purpose.
Key Responsibilities
- Lead delivery of the Maritime Administration workplan and contribute to wider ITF priorities, campaigns and budgeting.
- Act as a key point of contact for affiliates, external organisations and agencies, ensuring clear and responsive communication.
- Support budget holders by preparing accurate financial information and participating in management account meetings.
- Work collaboratively with other ITF administrative teams to maintain consistent, high-quality service across the organisation.
- Resolve administrative challenges promptly, in consultation with the Maritime Coordinator.
- Prepare and coordinate documents for internal meetings, campaigns and governance bodies.
About You
You are an experienced administrative professional with a strong track record of leading teams and improving systems. You bring sound judgement, a solutions-focused approach and the ability to support people in a complex, fast-moving environment.
To be successful in this role, you will have:
- Significant experience managing administrative teams, with an inclusive and supportive leadership style.
- Strong knowledge of administrative practices, and experience applying them in complex organisations.
- Proficiency in management functions, including line management, event management, contract negotiation, budget oversight, financial reporting and supplier coordination.
- Excellent communication skills, with the ability to produce clear reports and work productively with colleagues at all levels.
- Advanced Microsoft 365 skills, including data analysis and reporting.
Why Join Us?
This is an opportunity to contribute directly to improving conditions for maritime transport workers worldwide. You will join a values-driven global organisation and lead a team that plays a vital role in supporting ITF maritime sections and affiliates across the world.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:
· Growing and connecting an inclusive, diverse community of social researchers.
· Expanding career pathways and professional development.
· Advancing knowledge, best practices, and innovation in social research.
· Representing and advocating for the profession.
We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.
We are a small team of eight people and are working in a very inter-connected manner.
About the Role
The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.
Key Responsibilities:
*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable
*Manage weekly accounts reconciliation process
*Preparing financial reports, issuing invoices and chasing debtors for training and events
* Assist operations manager with budgeting and forecasting
Training and events
* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.
*Assist in monitoring of training and events by running feedback reports
*Provide more general administrative support for regular training events and the annual conference
* Coordinate meetings and events, liaising with trustees, volunteers and colleagues
General
* Develop and implement administrative processes and procedures to improve efficiency
* Provide exceptional customer service to internal and external stakeholders
* Maintain confidentiality and handle sensitive information with discretion
Who We’re Looking For
We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.
Essential Experience & Skills
● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.
● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.
● Responding to customers/clients via emails
● You have experience supporting projects or coordinating tasks
● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings
Desirable Experience (Nice to Have, but not required)
● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)
● Experience working in a membership organisation, charity, or similar setting.
● Familiarity with basic data management (e.g. updating records, handling databases).
● Experience coordinating online or in-person events
● Experience of changing website content or interest in learning
What We Offer
28 days of annual leave (pro rata) + bank holidays
Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
Personal and professional development including payment for one subscription to a relevant membership/professional body
Our culture
It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity. We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.
Interview Process & Accessibility
We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.
- We will provide interview questions 2-3 days in advance to help candidates prepare.
- We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
- Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
- We anticipate one interview and it’s likely this will be a mix of questions and a task.
Please be aware that in the event a high volume of application we will close this listing early - this may even be as early as 1-2 weeks from posting. This has happened on previous SRA listings and we therefore encourage you to apply as early as possible.
To help us manage a high volume of applications, question 1 will be used as a priority screening question. This means we may decide whether to progress your application based on your response to this question alone.
Please be aware that we are looking for specific references to previous experience in similar roles and this will be a key consideration when evaluating applications.
The SRA is the membership and training organisation for social researchers in the UK and beyond, with over 1500 members from across the profession.
The client requests no contact from agencies or media sales.
Impact and Learning Consultant (seven-month fixed-term contract, maternity cover)
Please refer to the attached Terms of Reference for full details, including application process.
Summary
- Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK.
- Hours: Full time (40 hours per week).
- Period of contract: 1st March to 30th September 2026.
- Fee: Competitive, in line with the UK market.
- Application deadline: Monday 12th January 2026, 9am UK time.
About us
Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol’s business interests. Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world.
The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty.
Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol’s offices worldwide.
By providing different types of financing to non-governmental organisations and social enterprises, we aim to:
- Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities.
- Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery.
- Share models of evidence-based best practice that can be scaled by government, private sector and/or communities.
- Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts.
- Increase engagement and leverage the knowledge base of the Vitol Group worldwide.
About the role
The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work.
The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders.
Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people’s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation’s office in London, United Kingdom.
Key responsibilities
Impact measurement and reporting
- Continue rollout of the foundation‑level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it’s being road-tested with a growing number of grantees.
- Design and refine grant‑level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation‑level impact framework.
- Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed.
- Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed.
Learning and strategy implementation
- Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation’s strategy and grants.
- Conduct rapid evidence reviews to inform sector‑level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants.
- Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams.
Internal and external communications
- Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio‑level outcomes, key trends and lessons learned.
- Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages.
Qualifications
Essential
- Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration).
- Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors.
- Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies.
- Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information.
- Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving.
- Must have the legal right to work in the UK.
Desirable
- Familiarity with using Salesforce as a grant management system.
- Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania.
Please refer to the attached Terms of Reference for full details, including application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £46,104 – £51,176
Location: Remote with regular travel to Downton and London
Hours: Full time, 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Senior Legacy & In Memory Manager to join our Commercial Directorate at Help for Heroes. This pivotal role will shape and maximise one of our most important income streams, ensuring we can continue delivering life-changing support for the Armed Forces community.
Legacy and In Memory income contributes over half of all fundraised income, making this a strategically significant role with the opportunity to drive meaningful and lasting impact. If you are an experienced, collaborative and strategic leader with expertise in legacy fundraising, legacy administration and/or in memory giving, this could be your perfect next step.
About the Role
Reporting to the Head of Mass Fundraising, you will lead the development, delivery and continuous improvement of our Gifts in Wills and In Memory programmes. You’ll shape strategies that drive sustainable income growth, ensure operational excellence, and deliver exceptional stewardship for supporters, families and executors.
You will oversee all aspects of legacy marketing, legacy administration and in-memory giving, ensuring compliance, accuracy and sensitivity in this specialist area. You will also provide clear reporting and forecasting to track performance and identify future income opportunities. Working collaboratively across the charity, you’ll embed best practice, enhance supporter journeys and maximise long-term income opportunities.
As a senior leader, you will guide and develop a skilled team of five, championing a culture of collaboration, learning and data-led decision-making.
About You
You’ll be a strategic, compassionate and resourceful leader with a strong background in legacy fundraising, legacy administration and/or in memory giving. You’ll bring both technical expertise and emotional intelligence — able to oversee sensitive stewardship activity, manage complex matters confidently and influence stakeholders at all levels.
We’re looking for someone with:
- Significant experience in legacy fundraising, legacy administration and/or in memory giving
- Strong understanding of legacy marketing, supporter journeys and charity-side legacy processes
- Demonstrable team management or leadership experience
- Experience overseeing sensitive, high-quality stewardship to supporters and families
- Excellent communication and relationship-building skills
- Strong analytical and data-led decision-making capability
- Confidence in managing budgets, forecasting income and reporting on performance
- A values-driven, empathetic approach and commitment to delivering excellence
Due to the specialist nature of this role, we can only consider applicants with relevant experience in legacy fundraising, legacy administration or in memory giving, as well as demonstrable leadership or team management experience.
About the Team
Our Mass Fundraising team sits within the Commercial Directorate and is responsible for building strong, trusted relationships with supporters across the UK. Legacy & In Memory giving is a cornerstone of this work, enabling us to deliver our LiveWell Strategy and ensure every member of the Armed Forces Community can live well after service.
You’ll join a passionate, expert and purpose-driven team who champion innovation, empathy and excellence in everything they do.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 9th January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits
- Salary: £32,500-34,000 per annum, depending on experience
- Employment type: FTC to 31st May 2026
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews
- 2 stages
- 1st stage online
- 2nd stage in person (London)
To Apply
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page
Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.
What you’ll do
As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them
- Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
- Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
- Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
- Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
- Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working
What you’ll bring
You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.
- Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
- You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
- Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
- You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
- Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned
This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £40,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely in week commencing 19 January 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Temporary Fundraising & Volunteer Database Manager
£27.47 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential
I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.
You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.
Key responsibilities
- Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
- Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
- Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
- Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
- Deliver training and guidance on Raiser’s Edge to staff and volunteers.
- Support month-end processes for the Finance team.
- Drive system improvements, upgrades and automation across data workflows.
About you
- Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
- Strong understanding of data administration, data quality and CRM best practice.
- Highly analytical, with excellent problem-solving skills.
- Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
- Confident producing reports and communicating technical concepts to non-technical users.
- Proactive, organised and comfortable managing multiple priorities.
If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Temporary Fundraising & Volunteer Database Manager
£24.72 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential
I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.
You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.
Key responsibilities
- Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
- Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
- Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
- Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
- Deliver training and guidance on Raiser’s Edge to staff and volunteers.
- Support month-end processes for the Finance team.
- Drive system improvements, upgrades and automation across data workflows.
About you
- Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
- Strong understanding of data administration, data quality and CRM best practice.
- Highly analytical, with excellent problem-solving skills.
- Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
- Confident producing reports and communicating technical concepts to non-technical users.
- Proactive, organised and comfortable managing multiple priorities.
If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term 12 months
Location: Preferably London but open to other locations where we have an office. (Hybrid working - minimum of 2 days in the office)
Interviews: 13th, 14th & 15th January 2026
Are you passionate about creating unforgettable experiences? Do you thrive in a fast-paced environment where your creativity, organisational prowess, and people skills come together to make a real impact? If so, this could be the perfect opportunity for you!
As a Special Events Executive, you’ll play a key role in delivering dynamic and inspiring events that fuel our mission to support young people. You’ll bring your project management expertise to life, supporting and executing high-profile events with precision, innovation, and a personal touch that leaves lasting impressions.
We’re looking for someone with some experience in event planning and someone who excels in building strong relationships with both internal teams and external partners. You’ll be the driving force behind our events, ensuring every detail is flawless and every goal is exceeded.
If you have a sharp eye for detail, a passion for creating impactful experiences, and a drive to achieve outstanding results, this role is a fantastic next step in your career. Whether you're early in your events journey or looking to take your career to new heights, join us in making a difference for the young people we serve. We’d love to hear from you if this role sounds like something you’d love to pursue!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Events Executive - Specials?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Events Executive - Specials!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Assistant Warden Job Requirements:
Company description
William Temple House is owned and run by International Students Club (Church of England) Ltd., a registered charity and non-profit Anglo-Catholic organisation that was established in 1965. Our mission is to provide affordable accommodation for and a place where up to 50 international students from differing backgrounds can share life together in an environment that gives the best chance of success with their studies.
Job description
We are looking for someone with a compassionate outlook who enjoys working with young people (students between 18 and 30), can maintain a positive mindset in unpredictable situations and handle responsibility. This is a people-centred workplace and all work we do is geared towards our mission and to look after the welfare of the students living here. It is essential that anyone applying for this role is aligned with our mission and as passionate as we are about it.
You will be working as part of a small team, sharing office space and in close collaboration with colleagues and students. This is a diverse role where you will meet interesting people from around the world. The day-to-day job can be challenging, but we provide full training and the chance of learning many new skills. Reporting to the Warden / Deputy Warden and working alongside another Assistant Warden you willassist with the general office admin duties and various tasks around the house (including some basic maintenance and repairs) for which we will provide adequate training – however, a positive attitude is essential. You will also need to be comfortable with taking personal responsibility to ensure delegated tasks are completed successfully, effectively and, where necessary, using your own initiative.
Whilst your role and daily tasks may vary, they can include (not an exhaustive list):
·Maintaining office admin paperwork, computer filing, responding to e-mails & phone calls
·Completing basic bookkeeping tasks, e.g. inputting/issuing invoices & receipts into Xero
·Inducting new residents - hour-long introductory talk to ensure they are very familiar with the running of the House from their arrival onwards, ensuring rooms are of an acceptable standard when they leave – this needs to be done with the right measure of authority
·Bedrooms & Bathrooms – repairs to fittings, unblocking drains, replacing sealant etc.
·Pest control – e.g. checking for rodent or bedbug activity, organising and potentially carrying out treatment
·Preparing and cleaning rooms before letting where necessary - e.g. following maintenance (note: rooms are otherwise cleaned by residents; communal areas by professional cleaners)
·Pastoral care – e.g. discussing personal or academic issues with residents and finding solutions
·Planning and supervising communal activities, e.g Welcome party, barbeques, etc.
·Social media posts, taking meeting notes, working with the charity trustees.
Role requirements:
Essential
· Empathetic, kind, trustworthy and compassionate
·Enjoying working with people and meeting new people from different backgrounds
·Enthusiasm, adaptability and a willingness to learn new + develop existing skills
·Excellent written and spoken English with good communication skills
·Being able to work well as part of a small team
·Comfortable with manual tasks and problem solving
·Computer literate
·Willing to accept responsibility of emergency out-of-hours contact (on a rota basis), time off in lieu
·Live within easy commuting distance of Earl’s Court
Desirable:
Previous experience in any of the following:
·Maintenance/technical role
·Administrative office-based role. Knowledge of Microsoft Office, Teams and Xero useful
·Customer-facing role
·Other languages a big advantage
·Use of social media for marketing
Please note – there is no scope for working remotely.
If you're interested in working here then please have a look at our website to give you more idea about the charity background
The client requests no contact from agencies or media sales.
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation.
The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL’s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL’s finance system operates effectively.
The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team.
ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation.
In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture.
ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website.
Key responsibilities
Team management
- Oversee a team of 3 (2 direct reports) who process ISEAL’s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting
- Coordinate work planning, payment runs and monthly/quarterly accounting processes
- Work with the Finance Director to hold effective monthly Face to face team meetings.
- At times, provide back up and support to the different roles in the team
- Line manage, support and provide development and growth opportunities to direct reports
Financial accounting
- Responsible for and oversee the capture of all day-to-day transactions in ISEAL’s accounting records
- Reconcile balance sheet accounts on monthly/quarterly basis
- Oversee the payroll accounting, including 4 overseas payrolls
- Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC
- Oversee timesheet processes and the calculation/allocation of staff costs into accounting system
- Consolidate ISEAL’s accounts and forecasts into management accounting-packs
- Support on preparation of the statutory accounts
Wider responsibilities
- Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software
- Engagement with the wider organisation on questions of accounting processes
- Experience, knowledge and attributes
- ACA, ACCA or CIMA qualification, or equivalent level experience
- Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies
- Competent in the use and exploitation of accounting systems
- Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues
- High level of accuracy in own work and ability to check work done by others
- Excellent organisational and time management skills, with ability to establish priorities for self and others
- Ability to respond flexibly to demands of the role and work collaboratively in a small finance team
- Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions
- Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual
- Excellent written and spoken English
- Ability to manage and motivate others
Additionally desirable
- Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery)
- Interest in and motivated by issues of sustainable consumption and/or environmental issues
ISEAL´s culture and how we will help you thrive
Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.
These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.
We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.
Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.
We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.
We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: Permanent Position
Salary: £52 – 58k pro rata, depending on experience
Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week)
Location: Based in ISEAL’s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK
Annual leave: 25 days / year increasing to 30 days over time.
Ideal start date: From Jan 2025. Our priority is to get the right candidate.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org.
Deadline for applications is 4 January. Please note that we will only contact shortlisted applicants.
Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-12 January
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (in person): 21 January 2025
Decision: w/c 26 January
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
