Training management jobs
This is an exciting opportunity for a motivated, compassionate individual with a passion for social justice to make a real difference in our local community. Reporting to the Trustee Board, this role will be responsible for the overall strategic direction, management and financial sustainability of Stratford-upon-Avon Foodbank. Leading our staff and volunteer team, to provide emergency food and practical support to those in crisis and, in the longer term, working with our partners to help us realise our ambition to ensure everyone has enough money for the essentials, and to end the need for emergency food and foodbanks for good.
Role details:
Location: Stratford-upon-Avon (Hybrid – Fred Winter Centre + flexible/home working)
Hours: Full-time, 37.5 hours/week
Salary: £40,000 - £45,000 (dependent on experience)
Contract:Permanent
Closing Date: 04 July 2025
Key responsibilities:
- Provide strategic leadership and operational oversight of the Foodbank
- Manage staff and volunteers with empathy and professionalism
- Oversee budgeting, fundraising, and partnership development
- Champion our mission to reduce poverty and promote long-term support
You’ll bring:
- Proven senior management experience, in the charity sector
- Strong communication and leadership skills
- Financial and fundraising acumen
- A collaborative and values-led approach
- Passion for supporting people in crisis and tackling poverty
We offer:
- A meaningful role where your work has direct community impact
- 28 days holiday plus bank holidays
- 3% employer pension contribution
How to apply
To apply for the role, please complete the application form and a letter including: :
- Details of why you have applied for the role.
- Details on the qualities you possess which mean you would be an ideal candidate for the role, please refer to the person specification in our job description.
Details of where to send the application letter and application form can be found in the Job Description attached to this ad.
As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation. Please note we do not provide VISA sponsorship and unfortunately, we cannot employ you if you do not have the right to work in the UK.
To provide emergency food and support in Stratford-upon-Avon and surrounding areas for people in crisis.
The client requests no contact from agencies or media sales.
About the role
As finance and compliance manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:
- Strategic financial planning and operations management, ensuring all financial transactions are accurately recorded, and controls and procedures are in place to safeguard our assets
- Developing an asset management and investment strategy delivering quality and value for money
- Overseeing compliance and property management, ensuring our buildings are well maintained, compliant, clean and safe
- Working closely with the CEO and SMT, providing financial guidance in support of our objectives and contributing to our strategic direction
To succeed, you will be a qualified accountant (eg. ACA, ACCA or CIMA) and have significant experience gained in a similar role ideally in a charity or housing environment, strong analytical skills and an ability to think operationally and strategically. You will be a key part of our SMT and the delivery of our strategy.
This is an excellent opportunity to make a significant impact on our mission to end homelessness while developing your leadership experience in a supportive environment.
About Threshold
We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.
As well as a competitive salary, we offer employees a wide range of benefits including:
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension
- Life Assurance Cover
- A Health Plan and access to an employee assistance programme
- Cycle to work scheme
- Charity worker discounts through the Blue Light Card scheme
- Professional development
To apply
The closing date for applications is midnight on Friday 27 June 2025.
To apply, please send your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Ending homelessness for people in Swindon by providing a safe place to live, personalised support and a pathway to independence

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Manager – Rose Lawn Care Home (Sidmouth, Devon)
Salary: £29,000–£34,000 per annum (depending on experience)
Full-Time | 35 hours per week | Permanent
Transforming Lives Through the Power of Community
About the Role
Rose Lawn Care Home, part of Keychange – a Christian charity creating caring communities – is looking for a compassionate and capable Deputy Manager to join our leadership team in Sidmouth, Devon. You’ll play a key role in supporting the Registered Manager in the day-to-day running of the home, ensuring high-quality, person-centred care is delivered with warmth, dignity, and respect.
As Deputy Manager, you’ll help lead and develop a dedicated care team, champion our values, and uphold the standards expected in a Christian community where every individual is seen as made in the image of God. You'll also act as the Manager in their absence and be instrumental in shaping a positive, supportive environment for both residents and staff.
About Rose Lawn
Nestled within a UNESCO World Heritage Site along the stunning Jurassic Coast, Rose Lawn is a 29-bed residential care home known for its beautiful gardens and friendly, homely atmosphere. We offer residential, short-term, dementia, and end-of-life care, and we’re committed to helping every resident flourish as part of our vibrant community.
What You’ll Do
- Lead by example to inspire, motivate, and support the care team
- Work closely with the Registered Manager to oversee care quality, staffing, compliance, and financial management
- Foster an inclusive, faith-affirming environment that supports spiritual as well as physical wellbeing
- Ensure all care plans, staff records, and documentation are accurate and up to date
- Promote professional development through supervision, appraisal, and training
- Build strong, collaborative relationships with residents, families, and external professionals
About You
- Experience in a supervisory or Deputy Manager role within care
- Level 3 qualification in Leadership for Health & Social Care (or working towards)
- A heart for community, and alignment with our Christian faith and values
- Strong communication and leadership skills
- Confident in managing rotas, budgets, and staff development
- A safeguarding lead qualification at Level 2 (or willingness to complete)
Our Faith-Based Ethos
Keychange is inspired by the love of Jesus and grounded in Christian values. We welcome applications from people of all faiths or none, we ask that all team members respect and support the ethos of our organisation, and contribute to a culture of love, compassion, and dignity.
Why Join Us?
- A rewarding role in a meaningful and mission-driven organisation
- Beautiful location in the heart of Sidmouth, Devon
- Supportive team and positive work culture
- Ongoing training and development opportunities
- Generous holiday entitlement and pension scheme
If this sounds like your next dream role, click apply today!
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Fixed Term Contract - 12 months
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
Purpose of the role:
The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.
Key responsibilities:
Programme Development and Delivery
- With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
- Working with the Head of Comms to design and plan the launch of the new programme to applicants
- Working with the Head of Fellowship to design a support package for applicants into the programme
- With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.
- Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors
- Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
- Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications
Sector Relations & Networking
- Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
- Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
- Systematic promotion of Fellows into these sectors.
Creation of Engagement Content
- Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
- Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
- Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
- Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
- Writing engagement materials such as case studies for a wide range of sectors and issues.
- Filtering Fellows’ surveys for case studies and other material.
Post-learning support for the community of Fellows
- Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
- Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
- Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
- Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
- Supporting the Engagement Director with the biennial Awards Ceremony for Fellows
And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.
Person Specification
Qualifications
Degree level or equivalent transferable skills
Skills and Experience
- Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
- Experience working in or with the voluntary, community, or social impact sectors
- Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
- Experience of designing and facilitating events, workshops or convenings
- Proven experience of relationship management, including with partners and advisory groups
- Demonstrated ability to conduct desk-based research, synthesis and programme scoping
- Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
- Understanding of knowledge exchange, learning dissemination and post-programme support
- Experience of supporting communities or individuals to maximise their impact
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
- Excellent organisational and prioritisation skills
- Comfortable working independently and collaboratively across functions
- Commitment to equity, diversity and inclusion in programme design and delivery
TCF Competency Framework for Personal Development
Role Specific Responsibility
- Innovative in approach.
- Trains and supports others to develop their skills.
- Aligns best practice on process.
- Delivers change and operational strategy through collaboration and using coaching where appropriate.
- Strategic focus on all team outcomes.
Quality & Efficiency
- Drives results-oriented work.
- Holds a realistic view of results, while nurturing team potential.
- Provides clear accountability to team members, and leads by example in performance management.
- Uses forward planning to meet appropriate deadlines.
- Solves complex problems with a strategic approach.
Communication
- Influences and persuades stakeholders at all levels.
- Resolves misunderstandings and conflicts through thoughtful communication.
- Delivers complex information in an easily understandable way.
- Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.
Problem Solving
- Thinks creatively to solve complex problems.
- Balances multiple factors, such as costs, time, and resources, when solving problems.
- Anticipates potential issues and proactively addresses them.
Teamwork
- Resolves team conflicts and keeps the team focused on common goals.
- Takes on a leadership role within a team when needed.
- Builds strong relationships across teams and departments.
- Demonstrates leadership in driving team performance.
Leadership
- Leads larger teams or complex projects, ensuring alignment with organisational goals.
- Develops and implements strategies to improve team performance.
- Provides mentorship and coaching to others within the organisation.
Decision-Making
- Makes decisions in complex or high-pressure situations with limited information.
- Demonstrates sound judgement and considers the long-term impact of decisions.
Stakeholder Management
- Develops and maintains strategic relationships that contribute to the success of the organisation.
Change Management
- Leads the delivery and manages significant change initiatives, ensuring smooth transitions.
Strategic Thinking
- Develops and implements strategies that align with long-term goals and objectives.
- Analyses trends and data to make informed strategic decisions.
Interpersonal Skills
Handles difficult conversations with empathy, showing respect for diverse perspectives
Working for The Churchill Fellowship
- Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 week paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay.
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible. The successful candidate will ideally start in August 2025.
Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build on your Charity Career with this Activity based role
This is a part-time role of 3 days per week in a well-established charity based in Twickenham. This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.
Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity and training programmes. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.
You will be someone:
- Who works in a person-centred way.
- Has outstanding organisational skills and plans and budgets well
- Is creative and is an innovative thinker
- Has experience of leading/planning activities across a range of subjects/activities
- Builds relationships both within the team and with external providers
- Communicates well by phone and in person
- Has experience of working with clients who have support needs
Main Duties include:
- To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role and socialise with other carers to help reduce their isolation.
- To coordinate and deliver a training workshop programme to provide carers with information and advice to support them with their caring role and opportunities to learn.
- To work with relevant professionals to deliver a programme of wellbeing activities, including yoga, Pilates and complementary therapies.
- To recruit, train, support and manage volunteers and paid sessional staff to contribute to the delivery of a selection of the activities and workshops.
- To research and continually develop the activities and training programmes to ensure it is responsive to carers needs.
- To create promotional material to promote activities and training opportunities to carers registered with Richmond Carers Centre.
- To work with Adult Carers Support Team Leader to ensure activities are within budget, achieving targets and meeting the requirements of funders.
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in activity planning in the public or private sector
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Email application documents to Beth Tingley, Adult Carers Support Team Leader (documents can be downloaded on our website). If you would like to talk more about this vacancy, please call Richmond Carers Centre and ask to speak to Beth.
Closing date: Sunday 29th June 2025
Shortlisting date: w/c 3rd July 2025
Interview dates: w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and highly organised individual to be responsible for our day-to-day office management. This is a pivotal role in keeping our office running smoothly and providing a welcoming and safe environment for staff and visitors.
The role
The person will report jointly to the BIICL Director and the Director of Governance and Operations and will carry out the following duties:
General Management
- Overseeing daily office operations and maintaining a professional, welcoming environment.
- Being the first point of contact for calls, visitors, and general office enquiries.
- Handling outgoing and incoming mail and deliveries and ensuring efficient distribution.
- Oversight of facilities and day-to-day liaison with building management to ensure facilities are well-maintained.
- Purchasing of office supplies, furniture and non-IT equipment.
- Maintaining and reviewing insurance policies (with Director of Governance and Operations).
- Managing building access control systems and office security.
- Acting as a fire marshal and assisting with Health & Safety compliance, including workstation assessments for new staff and first aid training requirements.
- Leading on arrangements for social and team activities, e.g. staff Christmas party and other team building activities.
HR Administration
- Maintaining staff personnel files and holiday and sick leave records.
- Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
- Assisting in the induction of new staff, volunteers and visiting fellows including maintaining and updating the induction pack and ensuring any compulsory training takes place (with Director of Governance & Operations).
- Co-ordinating arrangements for annual staff appraisals.
- Co-ordination of BIICL’s Volunteer and Visiting Fellow programmes (with Director of Training).
- Day-to day liaison with WorkNest (external providers of employment law support) including annual review of policies, contract and Staff Handbook.
Executive and Governance Support
- Providing executive support to the BIICL Director, including diary management and correspondence, plus occasional assistance to Centre Heads.
- Acting as Secretary to the BIICL Management Board, including producing agenda, circulating papers and writing up action notes.
- Assisting with arrangements for major events such as the Annual Grotius and Weinrebe Lectures.
- Co-ordinating contributions to the Quarterly Research Bulletin.
- Other administrative assistance, as required.
Person specification
- Excellent organisational, administrative and communication skills.
- Ability to work professionally with senior figures outside the organisation.
- Proven track record as an Office Manager, or in a similar role, preferably with experience of working in a smaller organisation.
- A collaborative and collegial team player, with the ability to work flexibly across a range of areas.
- Can-do attitude with a high attention to detail.
- Good writing skills.
- Proficient user of office software (e.g. MS Office, Teams).
- Knowledge of health and safety standards and procedures.
- Some experience of HR administration (desirable).
- Experience of using CRM databases (desirable).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Shop Manager - Nork
You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops Raffle sales targets through involving the shops team.
- To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- To source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in sorting and lifting of stock.
Interview Date: to be confirmed
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.
We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.
A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.
You will need:
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A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting
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A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR
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Excellent organisational and time management skills
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Strong interpersonal and communication abilities
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Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software
Benefits of working with Richmond Borough Mind:
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Contributory pension scheme
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25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)
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Additional 1 day of annual leave over the festive period (subject to Trustee approval)
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Flexible working
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Employee Assistance Programme (EAP) including free counselling and wellbeing app access
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Paid time off for medical appointments
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Training and personal development opportunities
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Staff away days and socials
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Access to resources and training through the Mind Federated Network
Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.
Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), this is more than a Volunteer Coordinator role – it’s a unique opportunity to shape powerful experiences that connect people, build lasting partnerships, and directly support life-changing services across London. You’ll join a lively, ambitious Fundraising team in Kings Cross where ideas are valued, and growth is part of the journey. Working alongside the Corporate Partnerships Lead, your mission will be to design and deliver inspiring volunteering opportunities with businesses and community groups that bring practical help, donations and fresh energy to our programmes.
This is a role that blends creativity, coordination and relationship-building – one day you might be planning an engaging volunteering event in a hostel, the next you're developing a new collaboration with a local company, all while working closely with teams across SHP to make sure every opportunity adds real value. You’ll be part of a team that doesn’t just raise funds – we create meaningful experiences that motivate people to act and support our cause. It’s a brilliant step for someone who wants a career with purpose, where you’re supported to grow and encouraged to innovate. If you’re organised, confident and excited by the chance to make things happen, this role could be the start of something really special.
Hybrid for us means there will be opportunity for 2-3 days per week for home working, the rest of your working week could include office working in Kings Cross or attending SHP Services for coordination needs.
About you:
- A strong project manager, capable of managing multiple priorities.
- Proficient in using online programmes such as Canva, Microsoft Office, and with an understanding of CRM’s.
- Able to juggle multiple priorities while ensuring the smooth administration and logistics of volunteering activities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 22nd June at midnight
Interview date: Thursday 3rd July Online via Microsoft Teams
PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
About Us
For 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing. We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives. We also aim to change the culture around Financial Wellbeing by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
As part of our new 2025-2028 strategy we are partnering with ClearScore, the leading financial marketplace platform, to launch a new year-long study to prove the positive impact of financial education on financial wellbeing. ClearScore users in the study will be delivered three different types of financial education, across videos, workshops and other content, and then monitored against a control group for any improvements to their financial capability, their credit score, wider creditworthiness and ultimately their financial resilience, wellbeing and potentially access to credit. The effectiveness of the interventions will be robustly and independently assessed by an external evaluation partner, currently being recruited.
This study (and the resulting research outputs) has the potential to be transformative in the sector, and is kindly funded by the AVIVA Foundation, the charitable organisation which aims to help people deal with financial challenges. This project forms part of a growing suite of projects at The Money Charity aiming to improve the UK’s financial education ecosystem, by reaching more adults with new, innovative forms of financial education interventions at key ‘teachable moments’ throughout their lives.
About The Role
We are looking for a project manager to take the day-to-day lead of The Money Charity x ClearScore Financial Education project. As well as management of the overall project, the role involves delivering on some specific intervention workstreams allocated to The Money Charity, and managing the relationship with the external evaluation partner conducting the study. Additionally, the post holder will be responsible for a small portfolio of other related projects focussed on building adult Financial Wellbeing.
This role would be ideal for a hands-on and engaging individual with a strong track record in delivering high-profile educational or customer-facing projects. A good knowledge of issues relating to money management, access to credit and personal finance is also important. The individual will need an ability to navigate the retail financial services landscape in the UK, as well as a good understanding of the not-for-profit sector. This is an exciting, varied role to lead this transformative project from an early stage through to completion, and provides a unique opportunity to impact on the Financial Wellbeing of individuals.
The creation of this role has been triggered by the launch of the ClearScore project and is therefore being offered as a fixed-term contract aligned to the funding being received for its delivery. However there is some scope for the project (and therefore contract) to be extended or become permanent. The Money Charity would also be open to exploring filling this role on a 18-month secondment basis e.g. from an individual working at a financial services organisation.
Closing Date – 11:59pm, Monday 16 June 2025
Interviews – 1st round week commencing 23 & 30 June 2025 (virtually). 2nd round week commencing 7 & 14 July 2025 (face-to-face in our offices).
Please visit our website for the full job description including the application details.
The client requests no contact from agencies or media sales.
The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years. The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.
We are currently recruiting for a Marketing Manager to join our Communications and Sales Team.
The Marketing Manager will plan, manage and deliver the Lyric’s marketing and audience development campaigns to achieve financial targets and maximise attendance across all activity, with a focus on Theatre productions. The Marketing Manager will support the wider Communications and Sales team to ensure activity reaches the broadest possible audience, highlighting our impact and positively developing our reach and reputation.
Working closely with the Director of Communications & Sales, Senior Marketing Manager, Sales & Box Office Manager and Press & Marketing Assistant, they will support the delivery of the wider strategy of positioning the Lyric as an important part of London’s vibrant theatre scene.
Deadline for applications: 12pm on Monday 30 June.
The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from the global majority and disabled candidates. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and supports parents and carers working in theatre.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Two Rhythms is seeking a dynamic Business Manager to spearhead their operational and financial success, ensuring the charity's sustainability and growth. This pivotal role involves driving earned income, managing financial health, and expanding the reach of their therapeutic arts programs across South Wales and the UK.
The Business Manager will oversee the operational and financial management of the charity, ensuring the organisation is efficient, sustainable, and aligned with its mission. They will focus on earned income generation and working to increase it in line with the business plan. They will be outward-facing, generating new business with local authorities, care providers, schools, hospitals and hospices. They will work closely with the CEO, and Head of Programme to introduce the 2R programme to new guests across South Wales, and with the Membership Officer to extend our membership programme across the UK.
The Business Manager will play a crucial role in managing the charity's financial health, ensuring resources are effectively utilised to support its mission and goals. This hands-on role involves overseeing financial planning, budgeting, reporting, and compliance while supporting their leadership team colleagues with financial insights and strategies.
They will prepare reports for the management team, CEO and Trustees as required and they will liaise with our external accountants, helping to prepare annual accounts and other statutory documents.
DUTIES AND RESPONSIBILITIES
OPERATIONAL
1. Business and Operational Management:
- Oversee daily operations, ensuring efficiency and effectiveness across departments.
- Design and implement new processes to monitor trading performance.
- To act a responsible point of contact for managing day-to-day facilities and building issues.
- Management of external contracts relating to facilities and running of the organisation.
- Review environmental considerations of the organisation in-line with the requirements and policies of our funders, landlords and partner organisations.
- Support the administration of session bookings, liaising with finance and management colleagues.
2. Compliance and Governance:
- Working as part of the charity’s Safeguarding team helping to ensure best practice across the charity’s activities and operations. (Appropriate training will be provided)
- Ensure the charity complies with relevant financial regulations and reporting requirements.
- Manage risk and protect the charity’s financial reputation and assets.
- Maintain accurate records and policies, working closely with trustees or board members.
FINANCE
3. Financial Management and Planning:
- Prepare and manage budgets in collaboration with the leadership team.
- Monitor and control income and expenditure to ensure financial sustainability.
- Develop financial forecasts and plans to support strategic decision-making.
- Manage invoicing, liaising with external clients and contractors with respect to debt management, reviewing and improving booking processes where necessary.
4. Accounting and Reporting:
- Maintain accurate financial records and oversee day-to-day bookkeeping.
- Prepare monthly management accounts, including variance analysis.
- Produce annual financial statements and manage the year-end accounting process.
5. Donor and Grant Management:
- Track restricted and unrestricted funding, ensuring proper allocation and reporting.
- Provide financial reports and updates for donors and grant applications.
PEOPLE
6. Supporting Stakeholders:
- Work closely with trustees and the senior leadership team, providing clear insights.
- Contribute to the charity's overall strategic planning and growth.
- Attend board meetings, ensuring accurate minutes and record keeping.
7. Leadership and Team Support:
- Work closely with Senior Management colleagues to provide strategic advice and insights.
- Manage and support staff, fostering a positive and productive work environment.
- Lead by example, promoting the charity’s values and mission in all actions.
COMMERCIAL ACTIVITY
- Work with the team to drive sales, pursue new clients and increase the charity’s earned income, collaborating with Programme, Membership and Marketing colleagues and the CEO to further the charity’s work.
- Lead on our engagement with the health and social care sector, including private and public organisations.
- Assist the CEO in submitting reports to funders, regulatory bodies, and trustees.
- Support the development of funding proposals with accurate financial input.
- Assist the CEO in building relationships with external partners and stakeholders, including corporate and commercial clients.
Utilising our unique, therapeutic arts programmes, we deliver long-lasting health and wellbeing benefits, enabling expression, connection and joy.
The client requests no contact from agencies or media sales.
This role will be leading and developing the Volunteering and Employability functions for FSSW, alongside providing operational safeguarding support to the Safeguarding Team. The core volunteer program supports the running of the organisation as a whole every day and is embedded across all departments in Bristol and Plymouth. The Employability team runs a NEET Employability programme in our South Bristol warehouse 3 days a week, with administrative duties full time. This part of FSSW is expanding and your role will oversee the pilot and launch of another Employability programme in Plymouth.
In this role you will:
1.Be the senior management overseeing and supporting the running of our employability and volunteering functions across Bristol and Plymouth.
2. Support the organisation as the Operational Safeguarding Lead, working alongside the Strategic lead to oversee incidents and support the training and development of staff.
3. Lead on project development across both volunteering and employability as we grow our offer and launch a number of major organisational developments. This will include but is not limited to; policy, strategy, role and process development.
4. Build and work with our volunteer, employability and warehouse teams to ensure that they have the skills, knowledge, support and training opportunities needed to manage the volunteer workforce and deliver the employability programs across the charity.
Duties and Responsibilities:
Line Management:
· Line management of Volunteer Manager based at Bedminster and St Jude’s in Bristol and the Volunteer team at Sisna Park in Plymouth
· Line management of two Employability Programme Leads based at both Bedminster and Inner-city Bristol office and future Plymouth based Employability staff
· Recruit and contract for any staffing gaps in the Volunteer and Employability Teams based on skills and expertise required
Volunteer Recruitment, Retention & Development:
· Oversee the volunteer managers who run the day-to-day of the volunteer programme
· Oversee the Volunteer teams to create a recruitment and retention plan to build a reliable voluntary workforce
· Support in any required monitoring and evaluation of the volunteering function
· Work with the Fundraising, Volunteer and Partnerships teams to develop corporate volunteering across Bristol and Plymouth, which generates a flow of committed corporate volunteers and income
· Support the development of the enrichment and pastoral aspect of the volunteer journey provided by the volunteer teams
· Develop community and broad stakeholder partnerships to support the volunteer functions across Bristol and Plymouth
· Oversee development of and then lead on reviews for relevant volunteer policies, processes and any necessary training
· Work with the wider leadership team on the volunteering function as we grow our offer alongside the major organisational developments
Employability Programme Management & Development:
· Overseeing the day-to-day management of the Employability Programme
· Working with the relevant Bristol teams on a review and consolidation of Employability and future development opportunities.
· Support in the development of future partnerships and opportunities to expand the work and impact of Employability
· Working with the Plymouth team on the development and launch of an Employability program
· Working with the fundraising team on aspects of funding bids, monitoring and future development.
· Working with the wider leadership team on program expansion alongside the organisational major developments
Safeguarding:
· Take the lead on organisational safeguarding:
o Overseeing incidents and supporting staff to complete actions
o Ensuring incident reports completed
o Completing monitoring and reporting as required
· Facilitate internal safeguarding training
· Report into the strategic safeguarding lead on any high-level incidents
· Attend the Safeguarding Sub Committee meeting
Communications and Reporting:
· Work with the Head of Communications and CEO to design an ongoing internal communications plan to ensure staff and volunteers are up to date with plans, development and activities
· In collaboration with the Communications Team, ensure there is continuous engagement with external audiences
· With the Communications Team build a schedule of promotional activity
· Work with other Fareshare network partners share and learn best practice across the network
· Support the fundraising team to develop future funding proposals and reports
· Collate reports from each team to submit to the Senior Leadership Team (SLT) and/or Board of Trustees covering all Volunteer and Employability activities, plans and developments
Systems, Policies & Processes:
· Working with the Volunteer Managers, CEO and Wider Senior Leadership Team (WSLT) to develop/update the Volunteer and Farechance Handbooks and other key documentation
· Lead the review and development of policies, processes and procedures specific to Volunteering and Employability
· Support consistent practices and procedures across the south west as well as sharing best practice
· Lead on the FSSW relationship with FareShare UK (FSUK) regarding volunteering, employability, and safeguarding, including policies, best practice, innovations, and systems
· Support the development of the FSSW Corporate Volunteering Policy
· Support the implementation of new systems for the recruitment, rota and monitoring of both programmes
· Identify, monitor, and action specific needs and risks of two programmes, regularly updating the risk register; sign-off risk assessments to ensure safety in the workplace
· Lead on and support the development of a MEL (monitoring, evaluating and learning) framework of primary data collected from IT systems to measure, analyse and report on impact
Person Specification
It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.
Essential
· High level of organisational and time management skills allowing for managing multiple priorities
· Demonstrable experience of leading a team
· Knowledge and experience of safeguarding vulnerable adults
· Knowledge and experience of working with young people
· Knowledge and experience of volunteer programmes
· Experience of recruitment, either volunteers and/or employees
· Experience or knowledge of developing outreach programmes to increase our diversity, social impact, and community engagement
· Ability to produce high-quality written reports
· Ability to monitor and evaluate project development
· Ability to oversee departmental budgets
· Ability to travel between Bristol and Plymouth
· Excellent communication (verbal and written) and interpersonal skills
· Ability to build effective relationships at all levels, externally and internally
· Good IT skills
Desirable
· Experience of writing strategies and accompanying workplans around programme development working with a variety of demographics
· Experience of working in a management or mid-senior management role
· Experience of process development around on-boarding
· High level budgeting and financial monitoring skills
Please send your CV and a covering letter explaining why you would be a good fit for the role.
If you have any questions about the post please contact Shelley Wright, Josie Forsyth and Lucy Bearn via our phone number or website.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Main Purpose of the Role:
To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics.
Specific Tasks:
The focus areas and key deliverables of this role are as follows:
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Develop a clear process for identifying case loads and capacity for the Support Team.
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Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.
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Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.
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Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.
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Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey.
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To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.
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Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.
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To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.
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Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.
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To maintain the contact database, keeping it up to date and accurate.
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Coordinate cover for the Support Team when there is sickness or leave.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Person Specification Criteria (essential, except those noted specifically as desirable)
Education and Qualifications
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Experience leading a team (either through line management or mentoring)
Knowledge and Experience
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A proven track record of providing support to those in need in a professional setting.
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Experience of safeguarding reporting.
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Experience of reporting on services and development of monitoring dashboards.
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Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.
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Knowledge of networks and signposting for those living with a life-limiting condition.
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An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.
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Experience working in the health sector or at a patient-led charity. [Desirable]
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Experience of a CRM system. [Desirable]
Skills and Aptitude
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Passionate about improving the lives of young people, adults and their families living with Duchenne.
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Ability to communicate effectively, both in writing and verbally.
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Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.
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Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.
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Interest in networking and continued learning about new areas of support for those living with Duchenne.
The client requests no contact from agencies or media sales.