Trust manager jobs in guildford, surrey
The Billings Support Administrator will be responsible for supporting the essential work of billing and credit control. You will work closely with the Billings & Contracts Officer to review processes and identify areas of improvement. We are seeking an enthusiastic and engaging individual with excellent communication skills and the ability to liaise and communicate to a wide range of audiences. The post holder will be a team player with a collaborative and flexible working style and be able to work under pressure to tight deadlines to see projects through to completion.
Duties and Responsibilities
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and reported/escalated where appropriate
Management of self and others
- Develop and maintain strong relationships with key internal stakeholders including all budget holders.
Education & Qualifications
- A Levels or equivalent
Experience
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills and knowledge
- Basic excel skills
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of it's Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber .
Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.
Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.
We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.
About the Role
As Relationship Manager, you’ll play a pivotal role in delivering this new, collaborative pilot programme. You’ll be the key point of contact for grant holders referred into the programme, guiding them through a diagnostic process, co-creating tailored development plans, and connecting them with the right support.
You’ll also work closely with National Lottery Community Fund Funding Officers, helping them make confident and effective referrals. Your work will ensure that learning from these relationships directly informs the future design of the programme and how the UK’s largest non-statutory community funder supports small charities.
This is a highly relational role that requires empathy, curiosity, and a deep understanding of the voluntary sector.
The Benefits
- Salary of £48,240 per annum (FTE)
- There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
- A further list of benefits can be found on the Lloyds Bank Foundation website.
About You
You are passionate about supporting small and local charities and have a strong understanding of the challenges they face.
You bring experience of working directly with organisations to identify development goals, build capacity, and improve service delivery.
You are a confident relationship-builder, able to engage with a wide range of stakeholders—from charity leaders to funders and delivery partners. You are organised, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment.
To be considered for this role, you will need:
- Strong knowledge of the voluntary sector, particularly small and local charities.
- Experience supporting organisations through capacity-building or development work.
- Excellent interpersonal and facilitation skills, both in-person and virtually.
- Strong communication and critical thinking skills.
- Confidence using CRM systems and digital tools.
- A commitment to equity, diversity, inclusion, and social justice.
Experience working in partnerships or consortia, or familiarity with test-and-learn approaches, would be a bonus.
So, if you’re ready to bring your expertise to a collaborative, test-and-learn programme as a Relationship Manager, please apply via the button shown. We are hoping for an immediate start for the position or as soon as possible thereafter.
- The deadline for applications is Sunday 7th December at 23:30.
- Interviews with shortlisted candidates will be held online on Thursday 18th December.
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Hours: 37 hours a week (Monday to Friday)
Advertised Salary: £33,677 + benefits.
Base Location: Home-working role. Hub location will be discussed at interview stage.
We are currently recruiting for a Trusts & Grants Executive to join our team. This is an exciting role within the Philanthropy & Partnerships team which will help the Trust to deliver significant growth in income. This role supports the Senior Partnerships Manager in strategic growth and income generation, focusing on expanding relationships with trusts, foundations, and other grant-making bodies.
A key part of the role will involve identifying and maintaining a personal portfolio of small to medium trusts, overseeing grant processes including reporting, and ensuring compliance with funding procedures to enhance the team’s efficiency and accountability.
This role will be offered on a remote working basis, with a requirement to attend our main hub spaces for team working and collaborative meetings. Hubs we can assign to you include Leeds, Ellesmere Port, Burnley, Newark, Birmingham, Hatton, Milton Keynes, Gloucester & London. The regularity & flexibility of travel will be discussed further at interview stage.
What we offer
In addition to your salary of £33,677, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits such as;
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing with years of service to up to 30 days after 5 years, plus holiday purchase scheme.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
Please follow the link to view the full job description/apply for this vacancy via the Canal & River Trust portal.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with our client on a fantastic Trusts and Foundations Manager role. This pivotal position offers an exciting opportunity to shape and lead the organisation’s trust and foundation fundraising strategies, driving growth in a dynamic and ambitious environment.
Key Responsibilities
- Develop and execute strategies to expand the trust and foundations portfolio, ensuring sustainable pipeline growth
- Manage a diverse portfolio of existing funders and cultivate new relationships to secure multi-year and increasing donations.
- Steward relationships, ensuring high levels of engagement and retention
- Collaborate with internal teams to develop compelling propositions and align funding opportunities with organisational developments.
- Management and development of a Trust Officer responsible for small trusts, medium funders, and stewardship activities, offering guidance and strategic insight.
- Track and report on funding pipeline, stakeholder engagement, and relevant metrics to senior leadership.
- Manage donor communications, submission of funding applications, and reporting requirements effectively.
Person Specification
- Proven experience managing trust and foundation fundraising, ideally at a senior level, with a track record of securing six-figure contributions.
- Strong relationship-building skills with the ability to cultivate and sustain long-term partnerships.
- Excellent strategic planning and pipeline development skills, with an innovative approach to funding models
- Demonstrated ability to lead, motivate, and develop team members, with excellent communication skills.
- A results-oriented mindset with strong organisational skills and capacity to manage multiple priorities.
- Ability to adapt to evolving organisational needs and contribute to strategic growth initiatives.
What’s on Offer
Salary: circa £41,000
Remote based roles with regular meetings in London (travel paid for)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the coordination, development and implementation of strategic training policy across the Army Cadets.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on the training governance, strategic policy, and implementation of training requirements across both our volunteer staff and employed workforce.
This role is key to ensuring Army Cadets training meets the governance requirements of the MOD, and follows required process and procedure, whilst forging its own dynamic and flexible youth training policies to meet the needs of a modern youth organisation.
This position is a permanent full-time post (40 hours per week) which will be office based in Cadets Branch, HQ Regional Command in Aldershot, however significant homeworking will be permitted. The starting salary for the post will be £32,600 per annum.
Essential Skills
· Experience of delivering strategic training policy for a large organisation
· Risk Management or Safety qualifications.
· Experience in delivering training.
· Demonstrable success in establishing effective working relationships across a range of organisations.
· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together, in both charities we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference, and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charities’ work in pursuit of their charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 21st December 2025.
Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held in Holcombe Moor Training Camp, Spenleach Ln, Bury BL8 during the week commencing Monday 12th January 2026.
Please note that as charities dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
We reserve the right to close the role advertisement early if we receive a large number of applicants.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Digital Migration Manager
Salary: £50,000 per year
Contract: Six-month fixed term
Hours: 35 hours per week
Location: Remote, One day travel per month to London office
Role closing - Friday 5th December 10am
Interviews - 15th & 16th December, with the view of starting the role in early January 2026
Charity People are proud to be partnering with the National Literacy Trust (NLT), a leading UK charity dedicated to improving literacy for children, young people, and adults in disadvantaged communities. Their work transforms lives by tackling literacy challenges in schools, families, and communities across the country.
Earlier this year, the NLT welcomed the Centre for Literacy in Primary Education (CLPE) as a subsidiary organisation. Together, with a shared mission and alignment, they are building an integrated offer for schools while preserving CLPE's unique expertise. The next major step is to bring the two organisations digital systems together. The Digital Migration Manager will lead this critical project.
The successful candidate will design and deliver a roadmap to integrate CLPE's digital platforms with those of the National Literacy Trust, ensuring smooth operations and minimal disruption. This is a project management role, with a requirement to not simply propose and advise on steps, but to get under the skin, and unpick aspects, step by step
Responsibilities:
* Reviewing CLPE's current systems and mapping dependencies
* Planning and managing data migration across finance, CRM, email marketing, and web transactions
* Working with internal teams and external suppliers to deliver cost-effective solutions
* Ensuring the results support excellent reporting and a great user experience
The priority will be migrating the finance system in time for the new financial year (1st April).
Current Systems in place include Xero, Drupal, Dot Digital, Wagtail, Stripe, Business Central. Salesforce (Essential) - so experience of all or some of these will be an advantage. A working knowledge of Salesforce is essential.
You will bring:
* Significant experience managing data migration projects like this
* Technical expertise using the systems listed
* Skilled in handling large volumes of structured and unstructured data
* Strong background in digital system changes and user support
* Excellent communication skills to work with technical and non-technical stakeholders
* Experience managing agency relationships as this will be a key aspect of the role
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Salary: £35,873-£41,200
Contract: Permanent, Full-time
Location: Hybrid – Remote with monthly travel to London office
Closing date: 11th November
Benefits: 34 days off annually, flexible working, generous health & wellbeing allowance, learning & development budget, and more
We are thrilled to be partnering with AfriKids to recruit a Partnerships Manager – Trusts and Foundations. AfriKids is a locally-led, globally respected charity working to transform education opportunities for children in northern Ghana, where poverty and climate challenges threaten futures. With over 20 years of impact, AfriKids empowers communities to lead change and is now scaling its model to reach even more children.
In this role, you will lead AfriKids’ relationships with trusts, foundations, and institutional funders, securing five- and six-figure multi-year grants. You’ll co-create compelling proposals and reports with the Ghana team, steward major donors and corporate partners, and help shape the fundraising strategy to expand and safeguard AfriKids’ work.
To be successful in this role, you will need:
- A proven track record of securing significant new donations and multi-year grants
- Experience in trust and foundation fundraising, including prospect research and pipeline development
- Excellent relationship-building and communication skills
- Strong proposal writing and reporting abilities, with attention to detail and financial accuracy
- A proactive, collaborative approach and a passion for making a difference
For an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Heather.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2747HB when applying.
We were delighted to be awarded £248,000 by The National Lottery Heritage Fund and we are now seeking an energetic and experienced fund raiser to join the team to develop our £3.6m heritage project ‘St Richard’s 60:60 – celebrating our first 60 years and preparing for the next’. We are currently also recruiting a Project Manager and Community Engagement and Activity Plan Consultant and Business Plan consultant and Evaluation consultant will be appointed in the New Year. The project is to restore our iconic Modern building and celebrate the first 60 years of our Church as a launchpad for the future.
St Richard’s church was built in 1964 in the heart of a new housing estate alongside a new Primary School. It is a striking and flexible building with a strong presence forming part of the Ham Riverside identity. It has a number of significant architectural and artistic features acknowledged by its Grade II listing and its timber hyperbolic paraboloid roof is one of the few remaining examples in the country. However the roof covering is failing, and the unique timber shell construction is deteriorating rapidly. The seriousness of this is evidenced by its inclusion on Historic England’s Heritage at Risk Register. Our goal is to give our church a secure and sustainable future as a home for a thriving Church and a welcoming space for community groups and activities. Our Heritage Fund project will repair and restore the building and provide opportunities to bring its heritage to life for local residents and visitors from wider afield, while meeting community needs.
The client requests no contact from agencies or media sales.
Senior Delivery Manager
Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.
We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?
About the opportunity
As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.
You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.
You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.
Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.
About you
You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.
You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.
You'll have:
- A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
- Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
- Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
- Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
- Commitment to accessibility, inclusion, and user-centred design principles.
What you'll focus on:
- Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
- Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
- Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
- Building a culture of iteration and continuous improvement across digital delivery teams.
- Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
- Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.
Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?
Important Dates
The deadline for applications will be at 23:59 on 4th December 2025.
Interviews will begin in mid-December and will take place virtually.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager: Grantmakers
Reports to: Executive Director
Contract: Full-time
Role Purpose
As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.
You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.
In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.
This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.
Core Responsibilities
1. Hosted Grantmaking Leadership
Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.
Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.
Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.
Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.
2. Hosted Grantmaking Community Support and Relationship Management
Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.
Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.
Maintain high standards of care, responsiveness, and accountability across all funder interactions.
Reporting cadence: Monthly funder community and relationship management summary.
3. Due Diligence and Grant Facilitation
Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.
Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.
Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.
Reporting cadence: Monthly compliance and due diligence report.
4. Funder Relationship Stewardship and Growth
Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.
Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.
Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.
Reporting cadence: Quarterly relationship development review.
5. Reporting and Communications
Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.
Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.
Ensure funders and partners understand the value, integrity, and impact of HOST’s services.
Reporting cadence: Quarterly reporting and communications alignment.
6. Systems and Process Development
Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.
Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.
Ensure consistent alignment between partnership data and financial reporting.
Reporting cadence: Quarterly systems and SOP review.
7. Risk, Compliance, and Escalation
Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.
Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.
Contribute to HOST’s monthly organisational risk report.
Reporting cadence: Real-time escalation; monthly consolidation.
8. Collaboration and Cross-Team Development
Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.
Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.
Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.
Contribute to the continuous improvement of HOST’s partnership management framework.
Reporting cadence: Quarterly service development meeting.
Key Relationships
Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.
External: Funders, philanthropic networks, and hosted grant recipients.
Required Experience
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5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors.
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3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types.
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Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders.
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Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management.
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Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking.
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Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes.
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Experience managing financial reporting and data-driven insights to meet funder and audit requirements.
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Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners.
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Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively.
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Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Manager
Alton, Hampshire
(flexible/remote but with regular visits to the charity’s head office)
37.5 hours per week
Permanent
C£40,000-45,000 depending on experience
Over the last five years we have increased the number of individuals and organisation supporting the charity from 800 to more than 3,500 a year. The charity is set to build on this success and aims to continue this growth, so that we can reach more patients and provide additional support at a time when it is more critical than ever for kidney patients.
The Corporate Partnership Manager will play a key role in this growth. Our Corporate Partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team.
Primarily, you will be responsible for building engagement and driving new income via charity of the year partnerships, corporate partnerships, and employee fundraising. You will manage the Corporate Partnership Officer who is developing a growing portfolio of supporters across different sectors. You will also work closely with the Events Manager, Trust & Foundation Manager, Head of Fundraising and Director of Fundraising, Marketing & Communications as well as the wider Fundraising team to promote and support all opportunities to drive corporate income growth.
Alongside the Director of Fundraising, Marketing & Communications who takes a special interest in the charity’s Corporate Partnerships, you will be tasked with planning, implementing, and delivering the activities, programmes and processes required to grow corporate income from c£2.3m in 2025 to even greater levels over the coming years.
You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist via our current partnerships and relationships. A key part of this role will require you to develop new opportunities and secure significant income (5-and-6 figure partnerships) through proactive engagement to and through our supporters, beneficiaries, networks, and contacts.
The right candidate will have a proven record of generating strategic partnerships that result in 5-and 6-figure corporate income, building strong and rewarding relationships, with stewardships skills that generate long term support for the charity. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors.
The role will adapt and develop with the individual and offers huge potential for personal and career development.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their familie:
• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.
We are the UK's leading kidney patient support charity



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rare opportunity to take ownership of a new and high-impact role, shaping how Greyhound Trust engages the public, tells its story, and builds lasting support for the thousands of greyhounds we help each year.
As PR & Marketing Manager, you’ll join our newly formed Income Generation and Engagement Team — a dynamic group driving innovation, brand growth, and audience engagement across the charity. Reporting to the Head of Income Generation and Engagement, you’ll have the freedom and trust to review our current approach and design a fresh, strategic programme of marketing and PR activity that truly reflects our values, our mission, and our ambitions.
With 50 years of history, Greyhound Trust has long been at the heart of helping retired greyhounds find loving homes. As the charity evolves to meet the changing landscape, this role will be pivotal in driving a step-change in how we communicate — raising awareness of the growing homing challenge, inspiring new audiences to get involved, and supporting our vital income generation work.
You’ll bring at least three years of proven experience in both strategic and hands-on PR and marketing — from planning and content creation to media relations, digital engagement, brand development and taking a lead on key events, such as Crufts and our annual Great Greyhound Gathering.
You’ll understand how effective PR and marketing can both protect and enhance a charity’s brand while also supporting income generation and engagement goals. You’ll bring the confidence and experience to balance these priorities and work collaboratively to achieve them.
Confident working across multiple audiences and channels, you’ll combine creative storytelling with data-driven insight to deliver measurable impact.
As a national charity, based in Surrey, but represented across the UK via a developing branch network (often volunteer led) you will need to have experience of working with a large and diverse range of passionate and knowledgeable stakeholders.
This is a role for a person who enjoys variety, autonomy, and responsibility — someone who can balance strategic thinking with a willingness to get stuck in and make things happen. In return, you’ll find a supportive, collaborative team and the chance to see the direct results of your work: more people understanding, supporting, and opening their homes to retired greyhounds.
Salary range £38k - £40k
The role is full time, located at the National Greyhound Centre, Horley with occasional travel to branches across the UK.
Occasional working from home when appropriate.
No Agencies please.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Role Summary
The UN Policy Manager (all genders) supports our ambitious efforts to engage with international institutions to bring food system transformation and sustainable diets to the heart of the global policy agenda. They will work within our UN team to mainstream a shift towards plant-based diets as a proven climate change adaptation and mitigation solution.
We are looking for a candidate to lead our biodiversity policy and advocacy workstream, including our engagement with the UN CBD. The ideal candidate is a biodiversity expert with demonstrated experience of influencing policy outcomes at national or international level. A strong understanding of relevant financial mechanisms, instruments and entities, and experience in engaging with international policy processes and UN agencies is a plus.
The UN Policy Manager (all genders) will report to the Head of UN Affairs and will work collaboratively with other teams including programmes, communications, research, impact, and country policy managers. The successful candidate will also work closely with external partners and stakeholders.
Job Details
Reports to: Head of UN Affairs
Department: INT UN Policy & Public Affairs
Location: Remote, preferably based in Germany (Berlin), UK or Kenya (Nairobi)
Hours: 40 hours per week (35 if UK based)
Duration: 2 years contract, with possibility of extension
Responsibilities
Advocacy & Stakeholder Engagement (60%)
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Establish and maintain effective collaborative relationships with external stakeholders and identify opportunities and strategies to improve engagement with policy-makers, environmental and other aligned organizations, healthcare officials, corporate leaders, scientific bodies, and grant-making organisations.
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Identify opportunities to influence policy narratives and (climate) agenda on biodiversity issues (international events, calls for contribution of UN agencies, coalitions work etc.)
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Collaborate with ProVeg country teams to develop a targeted outreach to national policymakers and spread our Diets Toolkit contributing effectively to our global policy impact.
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Develop ProVeg’s positions and advocacy strategy regarding biodiversity and agriculture/food systems.
Partnership & Coalition Coordination (20%)
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Build a strong network of organizations and individuals in support of our advocacy work at the different UN bodies, specifically the UN Convention on Biological Diversity, and participate in coalitions and joint advocacy campaigns.
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Maintain a database of activities, contacts, and external engagements in Hubspot.
Event Planning & Logistics (10%)
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Coordinate talks, press conferences, and networking events in the lead up to different events (SB64, COP17, COP31).
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Speak at public events, fora, and other platforms, and serve as a representative of ProVeg to the public and the media.
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Support planning of logistical arrangements for different events (badging, travel, accommodation etc.).
Communications & Outreach (5%)
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Raise the profile of ProVeg online and offline by writing compelling content (e.g. Op-Eds) for targeted websites, campaigns, social media, mainstream media & PR (including broadcast media) with the support of our Communications team
Impact Tracking (5%)
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Support maintenance of up-to-date record of our engagements, activities and impacts.
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Assist with funding reports or donor updates.
Qualifications
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You hold at least a Master’s degree in political science, public affairs, law, or a similar subject.
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You bring 3-5 years of relevant experience in policy work, and a demonstrated track record influencing international or national policy outcomes on biodiversity or a related field.
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You have a good understanding of international multilateral processes and entities (e.g., United Nations, IPCC), especially CBD COPs (advantage).
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You demonstrate excellent command of English, both oral and written; additional languages are a plus.
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You possess excellent stakeholder engagement skills, and a strong international policy network.
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You have a good understanding of food system transformation and protein diversification, particularly as they relate to biodiversity.
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You are passionate about ProVeg’s mission and believe in the power of impact-driven decision-making for achieving social change.
Benefits of working with us
Depending on working location these will differ. Here are some benefits we offer at ProVeg:
- Strong organisational focus on personal development with a designated training budget
- Flexible, trust-based working arrangements and remote work.
- Mental health & wellbeing support via access to the OpenUp platform and a free Headspace (Mindfulness app) subscription
- Provision of a work laptop and other necessary equipment
- A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
- And last but not least: Become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet
When?
Application deadline: 12.12.2025
Start date: 01.03.2025
Timeline:
25.11.-12.12. Published
08.12.-12.12. Screening (please note that we will first get back to you within this week)
15.12. - 22.12. First interviews with P&C
until 09.01.2026:. Trial tasks
12.01. - 23.01.: 2nd interview with the team
Final decision
Start date: Between 1 and 16 March
Retail Area Manager – Warehouse and Logistics, eCommerce and Furniture
Hours: 37 hours per week
Salary: £37,637 per annum based on 37 hours per week
Location: Farnborough, Hampshire with regular travel across sites within PT’s catchment area
Join Our Team as a Retail Area Manager
Are you a dynamic and experienced retail leader with strong experience in Warehouse operations, logistics, eCommerce and furniture retail?
Do you thrive in a fast-paced, purpose-driven environment?
Phyllis Tuckwell is looking for a proactive Retail Area Manager – Warehouse, Logistics, Furniture & eCommerce to lead and grow our specialist retail operations, helping us raise vital funds to support our hospice care services.
About you:
As Retail Area Manager, you will have the following key responsibilities and attributes:
- Knowledge of warehousing, logistics, furniture and eCommerce retail
- Lead and develop our furniture shops, donation centres, and eCommerce retail channels.
- Experience in multi-site retail management
- Drive sales, profitability, and operational excellence across multiple sites.
- Manage and support a diverse team of staff and volunteers.
- Ensure compliance with health & safety, safeguarding, and data protection standards.
- Passionate about contributing to a meaningful cause
Warehouse & Logistics
- Lead the Retail Warehouse, ensuring efficient stock movement across 20 shops
- Oversee transport, deliveries, and route planning
- Maintain safe, compliant and well-organised operational environments including van safety
- Strong organisational and commercial skills
Ecommerce (Online Retail)
- Manage daily eCommerce sales operations
- Ensure high-quality product listing standards and efficient order fulfilment
- Support the eCommerce team to drive income growth
- Champion innovation in Bought-in Goods and eCommerce sales strategies.
Furniture Retail
- Oversee furniture outlets and warehouse stock
- Oversee pricing, merchandising and home collection/delivery services
- Maintain high standards of display, safety and customer service
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme & Blue Light Discount Card
Excellent Career Development
- Skills Development and Training
- Internal Mobility and Career Progression
- Apprenticeships
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role please contact Barry Young, Head of Retail. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of completed applications: Monday 8th December 2025
Interviews to be held on the 16th, 17th and 18th December 2025
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
NO MEDIA AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
