Trusts and corporate partnerships manager jobs
Head of Fundraising & Philanthropy
Permanent | Full-time (37.5 hours per week) - Flexible working arrangements considered.
Salary: £45,056–£49,417 (dependent on experience)
Reports to: Chief Executive Officer
Location: Bristol (Hybrid working)
Help Transform the Future of Rivers Across the Bristol Avon
This is a rare opportunity to build something that will have a lasting impact.
Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment.
Now we're ready for the next stage of our journey.
We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve.
This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region.
If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you.
About Bristol Avon Rivers Trust
Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy.
Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience.
Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies.
Our ambition over the next five years is even greater.
To deliver our Strategy 2025–2030, we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income.
About the Role
Help shape the future Bristol Avon Rivers Trust (BART).
This is much more than a fundraising role.
You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience.
Our immediate priority is to diversify our income beyond project grants by growing:
- Individual giving
- Philanthropic and charitable foundation support
- Corporate partnerships
- Major donors
- Legacy giving
- Unrestricted income opportunities
While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future.
Success during your first 12 months will include:
- Developing and launching BART's fundraising strategy
- Building a compelling case for supporting the Trust’s work
- Establishing a strong pipeline of unrestricted income opportunities
- Growing relationships and excellent communications with supporters and funders
- Embedding fundraising across the organisation
- Creating clear KPIs and reporting frameworks with the CEO and Trustees
This is a highly strategic position reporting directly to the Chief Executive.
The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth.
Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function.
As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme.
What You'll Be Doing
You will:
- Develop and implement BART's Fundraising and Philanthropy Strategy.
- Diversify unrestricted income from individuals, trusts and foundations, philanthropy, corporate partnerships, legacies and other voluntary income streams.
- Develop a compelling organisational Case for Support aligned to BART's Five-Year Strategy.
- Work with the CEO and Leadership Team to establish fundraising priorities and KPIs.
- Lead fundraising campaigns, communications, and supporter engagement initiatives.
- Manage and develop BART's supporter journey using our Beacon CRM system.
- Work closely with our Trust Administrator, who provides administrative support to the organisation, including support for CRM administration and fundraising processes.
- Coordinate fundraising activity across the Trust and ensure opportunities are maximised.
- Build strong relationships with major donors, funders and strategic partners.
- Ensure compliance with the Fundraising Regulator's Code of Fundraising Practice.
- Report regularly to the Leadership Team and Board of Trustees.
Why This Role is Different
This is an opportunity to build a fundraising programme with exceptional foundations already in place.
You will benefit from:
- A highly respected and growing environmental charity.
- Strong project delivery with proven environmental impact.
- An experienced CEO with a successful track record of securing significant funding and developing strategic partnerships.
- A supportive Board committed to growing fundraising.
- A database managed through Beacon CRM.
- A recognised and trusted regional brand with significant opportunities for growth.
You'll have genuine freedom to shape the future direction of fundraising at BART.
About You
We're looking for someone who is ambitious, entrepreneurial and excited by creating something new.
You'll ideally have:
- At least five years' experience in fundraising or philanthropy.
- Experience developing fundraising strategies and delivering income growth.
- Knowledge of trusts, foundations, philanthropy, individual giving or corporate fundraising.
- Excellent relationship-building and influencing skills.
- Strong planning and project management skills.
- Experience using CRM systems (Beacon experience welcomed but not essential).
- Excellent written communication, storytelling and bid-writing skills.
- The ability to translate complex environmental work into compelling fundraising propositions.
- A passion for rivers and their recovery and creating meaningful impact.
Benefits
- 25 days annual leave plus bank holidays and Christmas closure.
- Holiday increases with length of service.
- 9% employer pension contribution.
- Life Assurance.
- Hybrid and flexible working.
- A supportive and collaborative team culture.
- Professional development opportunities.
Why Join BART?
Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing.
Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day.
Most importantly, this role gives you the opportunity to build something with lasting impact.
The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come.
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
How to Apply
Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July
Further Information
To learn more about our work, visit:
Bristol Avon Rivers Trust
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Lead
£45,000–£55,000 F/T
Remote with regular travel
About Metabolic Support
Metabolic Support is the UK umbrella patient organisation for people living with Inherited Metabolic Disorders (IMDs) — rare, lifelong genetic conditions affecting around 40,000 people in the UK and 1.43 million worldwide. Since 1981 we have been at the forefront of rare disease advocacy, research and community support.
About the Role
This is a strategic, hands-on opportunity to lead our fundraising activity, drive sustainable income growth and position Metabolic Support as the leading international patient advocacy group for IMDs. Reporting to the Chief Executive, you'll shape and deliver an ambitious fundraising strategy, build relationships with trusts, foundations, corporates and major donors, and work across our small, agile team to embed fundraising principles into everything we do. The role has no direct reports but requires a collaborative, proactive approach and the confidence to work autonomously.
Key Responsibilities
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Develop and deliver an integrated fundraising strategy covering corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events
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Lead on high-value bids and build compelling donor propositions
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Manage donor stewardship, CRM (Nutshell), budgets and board reporting
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Instil fundraising principles across the team and maximise income opportunities organisation-wide
About You
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Proven fundraising or income generation experience with expertise in at least one area: trusts and foundations, corporates or major donors
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Strong relationship-builder with excellent written and verbal communication skills
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Highly organised, self-starting and comfortable managing competing priorities
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Committed to Metabolic Support's mission; willing to travel in the UK and internationally
The client requests no contact from agencies or media sales.
This is an opportunity to take real ownership of a growing philanthropy programme and shape how mid-value fundraising develops at the Royal British Legion. We’re looking for someone who understands how to build strong donor relationships, spot opportunities for growth, and create the kind of supporter experience that keeps people engaged long term. Working closely with the Head of Trusts and Philanthropy, you’ll lead on developing and delivering the Mid Value strategy, helping to grow income, strengthen retention, and build a sustainable pipeline of future major donors and legacy supporters. This is a role for someone who enjoys balancing strategy with hands on relationship management and wants the freedom to bring new ideas to the table.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll manage and grow a portfolio of supporters through thoughtful stewardship, tailored communications, events and meaningful engagement opportunities, while also using data and insight to make informed decisions about where the biggest opportunities sit. We’re looking for someone commercially minded, organised and confident working with high value supporters and senior stakeholders alike. You’ll be comfortable managing budgets, tracking performance and using donor insight to influence activity, while also collaborating across fundraising, data and supporter development teams to ensure supporters receive a seamless journey. As line manager to the Philanthropy Officer, you’ll also play an important role in supporting and developing the wider team.
This role would suit an experienced relationship fundraiser who is motivated by building something with long-term potential and who enjoys working in a collaborative, ambitious environment. You’ll need strong communication skills, excellent attention to detail and the ability to manage multiple priorities while maintaining a high standard of donor care. In return, you’ll join a well established organisation with a respected fundraising team, hybrid working, and the chance to play a key role in shaping the future of philanthropy fundraising at the Royal British Legion.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is an exciting opportunity for an experienced Prospect Research professional to take ownership of a key function within a growing Trusts & Philanthropy team at the Royal British Legion. Sitting at the heart of major donor and philanthropic fundraising activity, this role will shape and strengthen the prospect pipeline, uncovering new opportunities across high-net-worth individuals, trusts, foundations and corporate networks. Working closely with senior stakeholders, trustees and fundraising colleagues, you’ll provide the insight, intelligence and strategic thinking that helps turn opportunities into long-term relationships and significant support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone who is naturally curious, commercially aware and highly analytical, with the confidence to work with complex information and turn it into clear, actionable insight. You’ll have experience conducting in depth prospect research, producing high quality briefing materials and managing sensitive information with accuracy and discretion. Just as importantly, you’ll understand how to build momentum within a pipeline spotting connections, identifying emerging opportunities and helping colleagues make informed decisions through strong research and due diligence. This is a role for someone who enjoys joining the dots, thinking strategically and influencing fundraising activity behind the scenes.
Alongside the opportunity to lead and develop prospect research activity, you’ll join a collaborative and ambitious team that values expertise, ideas and initiative. You’ll have the chance to work on high-value fundraising opportunities, contribute to future strategy and play a visible role in how philanthropy develops across the organisation. If you’re someone who thrives on uncovering opportunities, enjoys working with data and insight, and wants a role where your research genuinely drives fundraising success, this is a fantastic opportunity to make your mark.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as
possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Grants Officer
Salary:£31817 per annum
Location:Midlands Wide, Hybrid Working (2
Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Trusts, Grants & Foundations Fundraising Manager
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.
The Role
The Trusts & Grants Officer is responsible for delivering income from trusts, foundations and statutory funders through proactive prospect research, high quality applications, relationship management and timely reporting, contributing directly to FareShare Midlands’ income targets and growth plans.
Trusts & Grants Delivery
- Manage a portfolio of trust, foundation and grant funders
- Writing applications and reports
- Budget management for restricted funds
- Working with FSM and FSUK colleagues on bids
- Build strong relationships with programme officers, grant managers, funding panels.
- Managing restricted funding compliance
- Coordinating evaluation and evidence collection for funder reports
- Monitoring funder requirements and deadlines
Pipeline Development & Prospect Research
- Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands
- Maintain a rolling 12 to 18 month pipeline
- Regular prospect research using databases (e.g. funds online, the charity commission website, idox etc)
- Prioritising opportunities by value, likelihood and strategic fit
- Assisting on project development working with colleagues to build in the needs and preferences of funders to ensure projects can attract support
Funder Stewardship & Reporting
- Professional stewardship of trusts and foundations funders
- Managing funder communications in line with grant agreements
- Working with the stewardship officer and comms team to identify and develop impact stories and relevant data.
Communication
- Writing funder-facing materials
- Ensuring clarity, evidence and compliance in all submissions
- Coordinating case studies and impact data for bids
Compliance, Monitoring & Administration
Application tracker ownership
- Reporting calendar management
- Income forecasting for trusts & grants
- Document management for funder requirements
You will be successful in this role by:
- Consistently securing income from trusts, foundations and statutory funders in line with agreed targets
- Maintaining a strong, well-researched pipeline of trust and grant opportunities
- Submitting high-quality funding applications and reports to deadline
- Achieving a healthy success rate across applications through strong prospecting and proposal quality
- Ensuring full compliance with restricted funding requirements
- Building positive, professional relationships with funding partners
- Providing accurate income forecasting and pipeline reporting
- Bringing creativity and passion in communicating FSM’s central mission to inspire funders to support us.
Essential
- Demonstrable experience of restricted funding
- Ability to manage multiple deadlines
- Strong analytical and written skills
- Confidence working with budgets and impact data
- Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities
- Experience of securing gifts from trusts, grants and foundations
- Experience in writing compelling funding applications and impact reporting
- Experience in prospecting for new business and stewarding donors face to face
- Willingness to work flexibly including events and occasional weekends.
- To subscribe to the ethos, vision and mission of FareShare Midlands
- Full clean driving license and have access to a vehicle so that travel between depots or to stakeholder meetings is possible (all travel costs reimbursed)
Skills, knowledge and abilities
- Knowledge of trust, grant and foundation fundraising, particularly around restricted funding
- Excellent communication skills, good persuading skills and good writing skills
- Excellent numeracy skills and use of Excel
- Good relationship building skills, both inside and outside an organisation
- Ability to work to meet objectives and deadlines
- Ability and experience of working well in a team
Values and behaviours
- A commitment to Equal Opportunities
- An appreciation of FareShare Midlands’ mission and vision
- Flexibility of approach and ability to work in a team
- Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for applications is Wednesday 24th June 2026.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Interviews will be held on 15th and 16th July, please ensure you are available on these dates
About Us:
St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.
The Role:
This is a strategic and hands-on leadership role, where you will support and develop a high-performing team to sustainably grow income for local hospice care, and personally secure and steward high-value partnerships.
This post is offered permanent, part time basis, working 30 hours per week. Our core hours are 8.30am - 5pm, however working hours would be agreed with the successful post holder around business needs. At St Catherine’s we offer work from home opportunities however this is adaptable depending on business needs and regular onsite attendance is required.
Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.
About You:
Are you an experienced, confident line manager who enjoys a varied workload? Would you find it rewarding leading ambitious plans to grow income for St Catherine's through corporate partnerships trusts and foundations?
We are seeking a collaborative, supportive leader to guide our partnerships team and achieve ambitious income targets. Using your fundraising expertise you will inspire and engage new and existing high value partners and deliver exceptional supporter experience.
Key Priorities:
- Line managing a team of 3 direct reports, providing clear direction, coaching and development
- Ensuring the development and delivery of robust pipelines, high quality proposals and effective partnership engagement plans
- Securing and stewarding strategic, high value partnerships
- Developing compelling packages of support aligned to organisational priorities
- Closely monitoring income and expenditure and ensuring strong financial oversight
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
- Generous annual leave starting at 25 days, rising to 30 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering and moving house.
- Generous Pension scheme with up to 9% employer contributions or honour of the NHS pension.
- Life Assurance Scheme, Counselling Offering, and a range of discounts.
- Enhanced maternity and adoption pay.
How to Apply:
If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of life care. If that sounds like something you’d find fulfilling, please apply today.
For a full job description and to apply, please visit our website.
We want our recruitment process to be accessible to everyone and we are proud to be a Disability Confident Level 2 Employer, committed to creating an inclusive, supportive workplace.
Terms & Conditions:
- Please ensure you have read our employee and recruitment privacy statement prior to applying for this role.
- Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.
- Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.
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We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
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Please note we operate an internal recruitment function and are not engaging agencies at this time.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
The client requests no contact from agencies or media sales.
Corporate Complaints Manager
Cambridge
Permanent
Full-Time
This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.
You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.
You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.
About the role
Reporting to the Executive Director, Customers Services you will:
· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses
· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice
· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.
· Analyse complaint data and identify trends, root causes, and opportunities for improvement
· Support continuous improvement across the complaints process and customer experience
· Prepare our internal and external reporting and self-assessments and ensure they are published on time.
What You’ll Bring
You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.
Experience
· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment
· Experience of implementing change to drive up standards and performance
· Experience of using and improving databases / IT systems for customer and/or complaints data.
· Experience of collating and presenting data to a range of audiences
· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing
Skills
· Excellent communication, influencing and listening skills
· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance
· Excellent investigative and problem-solving skills
· Excellent analytical skills, using data to drive improvement
· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs
· A collaborative and assertive approach to working with colleagues and teams to drive improvement
Qualification:
Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.
Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.
Benefits of working for CHS Group:
· Employee discount scheme (retail, leisure, gym membership and fitness equipment)
· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
· Employee Assistance Programme
· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
· Cycle to work scheme (salary sacrifice)
· One day off a year to volunteer for a charity of your choice
· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
· Company sick pay
· 58p per mile business mileage allowance
· Refer a friend scheme (£250)
· Contributory pension scheme, which both you and CHS contribute to
· Enhanced maternity and paternity leave
· Flexible Working Policy
· Full induction
· Comprehensive free training and development opportunities with paid time off
· Free DBS (for relevant posts)
· Free onsite/nearby parking
· Hybrid Working Policy
· Flexitime
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026
INTERVIEWS: Friday 31st July 2026
We are looking for a motivated and creative individual to join our Charity Team at an exciting time of growth and ambition. If you have a talent for writing compelling cases for support and a passion for turning ideas into funded projects, this is a unique opportunity to make a tangible difference to patients, families and staff across our hospitals.
This role sits at the heart of our income generation activity, securing vital funding from trusts, foundations and corporate partners. You will play a key role in delivering high-profile projects and campaigns, contributing to major fundraising appeals and helping to grow our brand-new Impact Fund, which is set to transform services across the Trust.
There is real scope to shape this role, build meaningful relationships, and see the direct impact of your work in improving healthcare environments and outcomes.
This is a full-time position, with flexible hybrid working available following successful completion of probation.
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
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To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
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To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
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Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
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Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
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Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
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Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
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Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
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Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
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To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
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To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th July 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Location: London (flexible working with 50% of your time in the office - approximately 30% of your time could be be spent travelling aboard, depending on the requirements)
Interviews: Week commencing - Monday 20th July
Employer: King's Trust International (not The King's Trust)
Are you motivated by the opportunity to support young people around the world to learn, earn and thrive? Do you have experience, skills or insight that could help organisations deliver safe, high-quality and impactful programmes? Would you be excited to work alongside partners across Africa, with an initial focus on Nigeria?
If this sounds like you, we would be delighted to hear from you.
We are looking for an International Programme Manager to help lead and strengthen the ongoing delivery of our programmes in Africa, initially with a dedicated focus on Nigeria.
King’s Trust International works with local partners around the world to unlock opportunities for young people through education, employment and enterprise programmes.
In this role, you will work collaboratively with governments, NGOs, corporate partners and employers to help local partners deliver safe, ambitious and measurable programmes. You will build trusted relationships and act as a supportive ‘critical friend’ and key point of contact, helping partners to set up new programmes, meet agreed targets and share progress with internal and external stakeholders. Your work may include programme design, training, developing toolkits and resources, and creating evaluation frameworks. You will also support partners across the full programme cycle, including project implementation, review, monitoring and evaluation, and budget management.
We welcome applications from people with a wide range of backgrounds, experiences and perspectives.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities are available throughout the year
The client requests no contact from agencies or media sales.
This is a new capacity-building role, created in response to the scale of the Trust’s future repair programme and the need to diversify and grow income streams.
We are looking for an experienced and proactive fundraiser who can work strategically and independently within a small team environment. Using the Trust’s existing network of contacts and grant target list as starting points, the post holder will develop and manage a pipeline of grant applications, cultivate relationships with trusts and foundations, build corporate and philanthropic partnerships, and help position the Trust for larger strategic funding opportunities.
The role requires a self-motivated individual who can balance long-term relationship building with the discipline of meeting application deadlines and income targets. The successful candidate will work closely with the Executive Director and Trustees, embedding fundraising as a core organisational function.
Please view the full job description and find details of how to apply at: Current Vacancies | Norwich Historic Churches Trust
This post is offered on a 12-month fixed-term basis (either 1FTE or 0.8 FTE), with the intention that, subject to performance and income secured, the role will be reviewed with a view to permanency.
The preservation and maintenance for the public benefit of redundant churches in the city of Norwich which are of historic or architectural value.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Community & Corporate Partnerships Specialist to join our passionate and ambitious team. This brand new role will play a key part in growing support for Justice & Care's work by building meaningful partnerships and delivering engaging fundraising initiatives that inspire people to take action against exploitation.
About Justice & Care
Justice & Care is an award-winning anti-slavery charity working with governments and police forces across two strategic locations the UK and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice.
The role
Working closely with the Corporate Partnerships Lead, you will play a key role in:
- Supporting the delivery and growth of corporate partnerships and community fundraising campaigns
- Coordinating supporter engagement activity, events, and stewardship journeys
- Helping to develop and manage relationships with corporate partners, fundraisers, volunteers, and pro bono supporters
- Supporting pipeline development across UK and international markets, including the US
- Coordinating volunteering and workplace giving activity across the organisation
- Supporting the delivery of events, insight sessions, and training programmes
- Maintaining accurate records and supporting reporting on impact and engagement
This is a fantastic opportunity for someone who enjoys building relationships, delivering varied projects, and working proactively across multiple income streams in a fast-paced, mission-driven environment. You will contribute to agreed income and engagement priorities, helping ensure our partnerships and fundraising activity deliver maximum impact for survivors of modern slavery.
What we offer
At Justice & Care, we work collaboratively and commit to excellence in all we do. We encourage a growth mindset, supporting each other through challenges, celebrating successes, and learning from setbacks. This is a place where your voice matters, your ideas are welcomed, and you can bring your full self to work, confident you’ll be met with respect, trust, and a shared commitment to making a meaningful difference.
We know that a great team is made up of people from different backgrounds, experiences, and perspectives. We’re committed to building an inclusive workplace where everyone feels they belong.
We also offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development. Read our Total Reward offer document to view the full list of benefits.
Ready to make a real difference?
Click Apply to find out more.
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Team
- Permanent Staff Role
- Responsible to: Senior Corporate Development Manager
- Full-time – 37.5hrs per week (excluding 30-minute daily break)
- Hybrid flexible working available: Minimum two days in the Acton HO
- Salary: £36k - £44k depending on experience
- Responsible for the management and maximisation of corporate partnerships at City Harvest
About the role
City Harvest relies on voluntary income to raise £4.2 million each year, with corporate partnerships contributing around 30% of total income. This role is central to managing and growing a portfolio of valued corporate supporters, from smaller partnerships through to strategic, multi-year relationships. As City Harvest continues to secure new partnerships worth £50k+, you will play a key role in setting these up for success and delivering excellent account management and stewardship. You will work closely with the Senior New Business Manager and Head of Fundraising, both experienced corporate fundraising specialists, as part of a small, fun and friendly team of five, whose main areas of focus are corporate partnerships, major donors, and trusts and foundations.
Key Deliverables
- Manage and support the development of strategic partnerships for the charity
- Build relationships with multiple stakeholders at corporate partners to develop engagement and long-term commitment
- Manage a range of partnerships, such as charity of the year, London chosen charity, commercial, cause-related marketing, and affinity partnerships (£5k-£100k)
- Maximise income through new ideas and proactive stewardship
- Take overall responsibility for all partnership elements, account plans, impact reporting, employee fundraising, payroll giving, challenge events, sponsorship, etc.
- Develop high-quality materials for current and future partners of City Harvest, including pitch decks and impact reports
- Work closely with the Communications team to design and deliver suitable communication plans for each partner
- Develop new materials for partnerships with City Harvest
- Develop new fundraising and partnership ideas for the charity
- Set up newly secured partnerships from the outset alongside the Senior Corporate Partnerships Manager
- Lead partner visits to City Harvest sites
- Identify touchpoints for SLT, CEO, & Board Engagement for relevant partners
- Support at fundraising events, including challenge events and fundraising events (these could include weekends or evenings from time to time)
- Work collaboratively with the fundraising team to support other income areas as needed
Strategy and Planning
- Monitor and evaluate each partnership to ensure partnership objectives and contractual obligations are met
- Develop maximisation plans for each partner
- Work closely with City Harvest's internal departments, including communications, volunteering, food, and the community team, to create meaningful partnership activities and meet partnerships KPI’s
New Business
- Work closely with the Senior Business Development Manager to support new business wins
- Work closely with corporate volunteering to support converting corporate volunteer groups to partners
- Put together pitch decks and partnership plans for renewals with current partners
Person Specification
Essential
- Minimum 2 years’ experience working in Corporate Fundraising in the charity sector or within a CSR team managing employee fundraising
- Demonstrable experience in managing corporate fundraising partnerships
- Experience building relationships with donors and senior stakeholders
- Excellent writing skills
- Good presentation skills
- Excellent relationship-building skills
- Highly organised
- Experience of using a CRM system for Fundraising.
Desirable
- Chartered Institute of Fundraising – Corporate Fundraising
- Educated to degree level or above
- Experience in managing strategic high-value partnerships
- Knowledge of charitable giving across companies in the UK
- Experience in setting up new corporate partnerships from the outset to ensure robust plans to meet partnership KPIs
- Experience of securing new corporate business wins
- An understanding of the issues of food poverty and food waste
Skills & Abilities
- Excellent writing skills
- Good presentation skills
- Excellent relationship-building skills
- Highly organised
- Experience of using a CRM system for Fundraising
Applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role.
Please submit your CV and Cover Letter via the email application box below
Senior Fundraising Manager (Corporate Partnerships - New Business)
Salary£52,058.00 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Senior Fundraising Manager (Corporate Partnerships - New Business)
Location: London/Hybrid
Salary: £52,058.00 per annum
Weekly Hours: 35
Reference: YMC1213473
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people by 2030. Working alongside local YMCAs, we will support the development of new accommodation across the country, helping young people move towards independence. This role sits at the heart of that ambition.
We seek a dynamic charity fundraiser to lead the development of new high-value corporate partnerships. This role offers an exceptional career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work. Late in 2025 our Corporate Partnerships team was recognised at the Corporate Engagement Awards with multiple awards. During the early months of 2026 the ground-work for our multi-year strategy has been laid: The 10,000 Homes Fund is our flagship proposition. Now is the time to execute.
About the role
As Senior Fundraising Manager, you will play a crucial role in securing new revenue of significant scale and impact. You will deliver new business; identifying, cultivating, and closing significant corporate relationships. You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.
This is a senior position with scope to influence the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. You will provide leadership and guidance to your team, while also contributing to a collaborative and ambitious environment across fundraising and wider organisation.
About you
The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a strategic, senior role. You will be motivated by the opportunity to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. The plan now is to hire the talent to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


We are looking for a Partnerships Manager based in North East England who can bridge the gap between MCR Pathways and the corporate, public and SME sectors across the area.
About the role
This role focuses on relationship building and stewardship with organisations of all sizes to drive strategic collaborations to secure the participation of volunteer mentors in our programme and other forms of in-kind and financial support. A hybrid of working from home, in the field and from office bases (often facilitated through our partners) across the North East, you will enjoy a balance of autonomous and team working while you drive forward the regional plans using your in depth knowledge of and connections within the North East.
Key responsibilities
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Identify and pitch to corporate, public sector and SME partners, aligning their CSR/ESG goals with the MCR Pathways mission to secure strategic, long-term support.
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Drive targeted partner engagement and information sessions to recruit high-quality volunteer mentors and consistently meet monthly regional targets.
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Manage a portfolio of regional partners, delivering exceptional account management to cultivate long-term commitment and build a network of active brand champions.
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Utilise regional insight and market intelligence to design and execute localized recruitment plans tailored to priority schools, employers, and communities.
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Partner with communications teams to deliver targeted local marketing, networking, and social media campaigns that maximize brand visibility and mentor enquiries.
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Monitor pipeline metrics and event effectiveness using CRM systems, while collaborating internally to smoothly convert volunteer enquiries into active mentors.
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Knowledge of North East England, its community groups and organisations
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.
Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.
Our vision: MCR Pathways will work until every young person has someone to help them find their way.
You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.
Benefits of working for MCR Pathways include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance - 4 x salary.
The client requests no contact from agencies or media sales.