Visitor engagement jobs
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Bring events to life at one of London’s most exciting multi-use arts venues.
We're seeking a confident, organised and people-focused Programme & Venue Hire Coordinator (Maternity Cover) to join our energetic Events & Programming team. If you're passionate about live events, enjoy supporting creative projects, and have a flair for organisation, this is your chance to make a real impact.
As the Programme & Venue Hire Coordinator, you’ll be at the heart of our venue’s day-to-day activity—supporting promoters, community groups, artists and audiences alike. From coordinating space hire enquiries and managing event listings, to ensuring smooth customer experiences and supporting internal programming, no two days will be the same. You’ll also play a key role in supporting our Head of Events and managing a Visitor Services Assistant, helping us to deliver high-quality events across a diverse and growing programme.
This role is ideal for someone who loves working in a fast-paced, collaborative environment, and has experience in venue admin, event coordination or customer-facing roles in the arts or cultural sector. You’ll be the go-to for space users and clients, helping everything run smoothly behind the scenes.
We are particularly keen to hear from applicants who understand the importance of accessible, welcoming and inclusive arts spaces—and who are ready to roll up their sleeves and contribute to something meaningful.
Apply online with CharityJob, or take a look at our website, learn more about The Union Chapel and download our application pack there.
Do remember to complete our equal opportnties monitoring form from the website.
The client requests no contact from agencies or media sales.
Role Purpose
Responsible for documenting and maintaining up-to-date fundraising income processes, ensuring the accurate and efficient integration of donation data from multiple platforms into the organisation’s CRM (Salesforce). Focus on maintaining current and comprehensive supporter records to optimise engagement and maximise fundraising income. Provide strategic insight through audience analysis and data reporting. Collaborate with colleagues in the Corporate Services Team to reconcile income streams monthly. Offer database support, guidance, and training to fundraising staff to improve data quality and enhance the overall effectiveness of Salesforce.
Main Responsibilities
Specific Duties
- Conduct a comprehensive audit of existing fundraising income recording processes to identify inefficiencies, gaps, and opportunities for improvement.
- Manage income data processes ongoing, imports and exports of all fundraising data.
- To manage and execute data imports from the Winston’s Wish website and various online giving platforms, ensuring accuracy of data, monitoring, and reconciliation.
- Ensure all donation income paid into the bank account is entered accurately onto Salesforce.
- Supporting the setup of events & campaigns in Salesforce to ensure effective tracking and reporting.
- To continuously review processes to ensure optimal, and compliant ways of working. Proactively making recommendations to the Director of Corporate Services and Head of Data and IT to ensure accurate, efficient, and timely data management.
- Ensure that the capture of all data from supporters conforms to data protection guidelines including GDPR. Optimise processes relating to managing supporter preferences and consent, to enable personalised, targeted, and effective supporter journeys.
- Work with relevant colleagues to provide audience insight and analysis for the fundraising team to support income generation.
- Undertake any other duties or responsibilities as reasonably required by the Head of Data and IT, in line with the scope and level of the role.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Experience of using a database (Salesforce) to enter, maintain, and import data.
- High computer literacy with comprehensive knowledge of Microsoft office applications especially Excel.
- Ability to work effectively as part of a team and to take initiative when appropriate.
- Strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR).
Desirable
- Salesforce Experience.
- Experience of working in fundraising or a charitable organisation.
Recruitment Timetable
- Application deadline: Sunday 3rd August 2025
- Interview date: Thursday 14th August 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Family Services Manager
Home-Start Lambeth is seeking a passionate and experienced Family Services Manager to lead our dedicated team in delivering vital support to families with young children in Lambeth. If you're a proactive leader with a heart for helping families thrive, this could be the perfect role for you!
About Home-Start Lambeth:
Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.
“Volunteer support was life changing. It was seriously so good - I feel like my life is really different today, than when I first started with you guys. I never felt judged or ashamed of where I was at. Every issue I brought up, or area I struggled with, [my volunteer] listened but also helped me to come up with potential solutions.”
The Role: Family Services Manager
As our Family Services Manager, you will provide operational and strategic oversight of all service delivery at Home-Start Lambeth. You will be instrumental in ensuring our services deliver real value to the families we support.
Key Responsibilities:
- Service Leadership: Oversee and develop service delivery, ensuring strategic and operational priorities are met.
- Team Management: Line manage and support our dedicated Family Coordinators and Volunteering Officer, fostering a culture of learning and development.
- Project and Performance Management: Lead on project management, performance management, and ensure compliance with policies and legal requirements, including safeguarding.
- Safeguarding and Compliance: Promote children's welfare and ensure compliance with safeguarding best practice.
- Volunteer Engagement: Work closely with our Volunteering Officer to maximise the effectiveness of our brilliant volunteers.
- Partnership Working: Develop and maintain strategic relationships with external partners to enhance awareness and reach of Home-Start Lambeth's services
- Reporting and Evaluation: Contribute to developing and implementing monitoring and evaluation frameworks to demonstrate the impact of our work.
What we are looking for:
- A high standard of education (BA/BSC, degree apprenticeship, level 6 qualification)
- Direct experience working with children and families from diverse backgrounds.
- Proven project management, staff line management (including performance management), and service management experience.
- A strong working knowledge of the needs of families with children under five, and current legislation and policies relating to children and families.
- A deep commitment to good safeguarding practice and professional confidentiality.
- Excellent interpersonal, verbal, and written communication skills.
- A positive, creative, and organised approach to your work.
Desirable, but not essential:
- Relevant professional training (e.g., health visitor, teacher, social worker).
- Experience working with survivors of domestic abuse.
- Experience of developing and delivering training.
- Knowledge of Lambeth and local children's support services.
Salary: £37,000 FTE pro rata (actual salary £22,200 p.a.)
Hours: 21 hours per week
Contract: Permanent
Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)
Join us and help make a real difference to families in Lambeth!
The client requests no contact from agencies or media sales.
We are looking for an ambitious and strategic Development Director to shape the future and income streams for our museum & mill . This is an exciting opportunity for an experienced individual to build a ground up strategy and lead the development of an ambitious organisation.
Thanks to generous funding from The National Lottery Heritage Fund, The Pilgrim Trust, The Headley Trust, Granada Foundation & Arts Council England, The Silk Heritage Trust is embarking on an ambitious 18-month development programme Strengthening The Future of Macclesfield's Heritage.The Trust is working to establish The Silk Museum and Paradise Mill as a national centre for silk heritage and heritage textile crafts. Strengthening The Future of Macclesfield’s Heritage moves the Trust towards this vision, strengthening fundraising capacity plus staff and board skills, to provide a solid foundation for the future.
The Trust has achieved a great deal over the last 5 years, securing funding from public sources, trusts, and foundations. This newly created role will build on this success and attract substantial support from individuals and corporate sources. It involves working with internal and external stakeholders to raise funds for core funding, projects, and capital campaigns. It is envisaged that the post-holder will work with Trustees and staff to establish a Development sub-group to inform and drive this work. Strategic planning and communications are key to this. This role will drive forward new plans for individual giving, philanthropy and fundraising to significantly rebuild the Trust’s reserves.
Role:
To lead the Trust’s work towards financial resilience through broadening its income streams
To increase voluntary income from funders and philanthropists by 50%, reflating free reserves, through an ambitious Development & Fundraising Strategy
To initiate, lead, and deliver projects to develop and transform the work, premises, and staff of the Silk Museum & Paradise Mill, working with consultancy support to:
· Develop a 3-5 year business plan
· Cost and plan options for tackling the site:
o Limitations to accessibility and visitor welcome
o Constraints to income generation
o significant challenges to building maintenance, environmental sustainability, care, and display of our collections
o rising energy costs
· Secure funding for major conservation, building repairs and organisational development.
To build a new supporter community and membership offer to attract supporters and philanthropists for the Trust’s development plans
To build and lead strong relationships with partners for collaboration, fundraising, and sponsorship
To drive strong working relationships and communication with Museum staff, volunteers, and Trustees, to develop a broad fundraising ethos, including training and mentoring to Trustees and Museum staff
To keep current with fundraising sector developments, approaches, and opportunities
Specific Responsibilities and Duties:
Development
· Review and develop the Trust’s Development & Fundraising Strategy, identifying and pursuing fundraising opportunities, campaigns, and funding applications in line with this strategy, including:
o Trusts and foundations
o Statutory funders
o Corporate support and partnerships
o a new legacies programme, Supporters, and individual giving programmes
· Maximise income and in-kind support through fundraising activities onsite and online, including events and sponsorship, to engage current supporters and cultivate new relationships.
· Ensure that all fundraising activities are delivered professionally and timely to ensure maximum and meaningful engagement
· Manage the evaluation of fundraising activities and prepare and submit reports to key stakeholders.
· Deliver reporting for statutory funders, ensuring that the museum delivers on its reporting requirements in a timely manner.
General responsibilities and duties
· Oversee the work of the Programming Team (Senior Curator, Paradise Mill; Museum Curator; Community Engagement Programmer) in delivering, evaluating, and reporting on existing funded programmes, including Arts Council CIP, Pilgrim Trust, Granada Foundation, Foyle Foundation, and Macclesfield Town Council.
· Contribute to the success and culture of The Silk Heritage Trust
· Interact and cooperate proactively with all employees, trustees, and volunteers, ensuring good teamwork.
· Manage performance of staff, volunteers, and researchers as appropriate and in line with the Trust’s performance management processes.
· Make best use of technology across our activities.
· Support effective communications and promotion of The Silk Museum and Paradise Mill
· Work flexibly at times and on occasions that connect with the needs of audiences and communities.
· Ensure we are adhering to and compliant with our policies, processes, and statutory obligations.
· Help to ensure any barriers to equality of opportunity are removed and to eliminate unfair and unlawful discrimination, giving everyone an equal chance to learn, work and live free from discrimination and prejudice.
We are seeking an enthusiastic and target driven individual with experience of delivering investment from wide range of funding streams. The successful candidate will have a passion for storytelling, relationship building and strong negotiation, networking, and stewardship skills. You will know the complexities of working with funders and stakeholders and are able to develop strong long-term relationships, resulting in investment.
Diversity and equality within our workforce, programmes and approaches is crucial to our mission of being inclusive and relevant to our communities. We want everyone to feel welcome. We, therefore, particularly welcome applications from candidates under-represented at The Silk Museum and within the heritage sector, including Global Majority candidates and/or candidates with disabilities.
The client requests no contact from agencies or media sales.
Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.
The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.
The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.
The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.
This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.
This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).
The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).
To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.
Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)
Your responsibilities will include:
• Frontline Support & Safeguarding
• Providing immediate crisis support, signposting, and making referrals to specialist services.
• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.
• Conducting risk assessments to determine the most appropriate support for individuals.
• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.
• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.
• Community Support & Advocacy
• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.
• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.
• Advocating on behalf of individuals to ensure they receive the help they need from local services.
• Working to break isolation and loneliness by offering time, conversation, and emotional support.
• Teamwork & Day-to-Day Responsibilities
• Working alongside the Community Hub Manager to ensure a smooth-running service.
• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.
• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.
• Helping to maintain a safe, welcoming, and supportive environment for all visitors.
We are looking for a compassionate, experienced, and adaptable individual who:
• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.
• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.
• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.
• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.
• Has experience working in a community support setting with vulnerable individuals.
• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.
• Can remain calm and professional in unpredictable situations and respond appropriately.
• Has excellent communication and interpersonal skills, with a non-judgmental approach.
• Can work flexibly and adapt to the changing nature of the role.
Qualifications and Experience (Essential):
• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.
• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.
• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.
• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.
• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.
Why Join Us?
At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.
If you have the experience, passion, and resilience for this role, we’d love to hear from you!
Please only apply for the role if you have proven experience within a community support setting, either with mental health, homelessness or domestic Abuse. This role requires candidates to have a proven track record of risk assessment and Safeguarding at designated lead level.
At The Guardians Grow Charity, we are a gateway to support, a safe space, and a listening ear for those facing crisis.
The client requests no contact from agencies or media sales.
Are you enthusiastic about history, objects, and storytelling, with a commitment to creating inclusive, creative and meaningful experiences for museum audiences?
Our client is seeking a dynamic and experienced Exhibitions Officer to join their Archives, Heritage Library and Museum services (AMS) team. In this role, you will be instrumental in developing and delivering exhibitions that explore the history and evolution of medicine, with a strong emphasis on audience engagement and accessibility. You will collaborate with the AMS team to create compelling exhibitions that resonate with a wide range of visitors.
Their collections, including archives, art and objects, books, and oral history recordings, offer a unique lens through which they can engage, inspire and entertain audiences. In London, their permanent displays and temporary exhibitions are viewed by over 32,000 visitors a year, with a further 400,000 visits to items on loan to museums and galleries around the world.
You’ll report to and work closely with the Senior Curator and hold a key role in a busy and experienced team of 9 heritage professionals.
Responsibilities
- plan and develop the content and delivery of a programme of changing exhibitions exploring themes from medicine past and present
- research and write interpretation for exhibitions and displays.
- collaborate with the AMS team to develop materials that enhance audience engagement and accessibility
- work with an advisory committee to ensure exhibitions reflect diverse perspectives
- manage the planning and logistics of all aspects of exhibition installation and de-installation, working collaboratively with other RCP departments and external contractors.
- contribute to AMS social media, history blog, exhibition webpages.
- deliver tours, talks and participate in our busy events programme
This role is a part time (14 hours), with a minimum of 7 hours per fortnight to be worked onsite. The remaining hours able to be worked flexibly across the week.
Experience
- You will have significant experience of developing and delivering exhibitions in a museum environment, including writing interpretation text.
- Your experience will also include managing loans in a museum environment, including legal and logistical requirements.
- You will be familiar with handling historic collections and with best practice guidelines like Spectrum.
- You will have a demonstrable interest in the history of medicine or a related subject.
Closing date: 04 August 2025
Interview date: 20 - 21 August 2025
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Are you a creative marketing professional who wants to make an impact?
The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.
The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter.
Who we're looking for:
We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.
The successful candidate will be:
· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.
- Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
- Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
- Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.
How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!
You are a proactive, people-focused manager with a passion for delivering exceptional service. You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.
In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.
You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth. You will work closely with staff who are skilled and passionate people who are a pleasure to work with.
We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities. Based over three sites in Stratford, Southwark and Holborn.
This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation.
We very actively encourage applications that are representative of the diverse communities that we serve.
The client requests no contact from agencies or media sales.
The Community and Partnerships Lead is a varied, fast-paced and creative role, ideal for someone who enjoys working as part of a team, building community, and proactively contributing to REUK’s growth and mission.
As part of the Operations Team - which empowers the effective delivery of our work with young refugees - you will need a practical, imaginative, and solutions-focused mindset, strong administrative and organisational skills, and an energetic, values-led and people-centred approach to your work.
The successful candidate will be the helpful and friendly first point of contact for all those engaging with REUK - from team members, young people and building users to supporters, partner organisations, and press. As the public relations lead and the Operation Team’s focal point, you’ll take an eager interest in the full scope and reach of REUK’s work so that you can resolve and triage enquiries, develop beneficial and positive connections, and deliver appropriate solutions and support.
You’ll play a key role in shaping the day-to-day experience of those who use The Lighthouse (REUK’s home in NW10). You will take joy in hosting people and facilitating events and will demonstrate a strong sense of ownership for ensuring that the building is a welcoming, well-functioning, and hospitable environment for staff, tenants, young people and visitors alike.
Alongside practical tasks like liaising with contractors, setting up spaces for different user groups and day-to-day troubleshooting, you’ll take a lead on business development - including by designing and implementing a marketing strategy, networking with multiple diverse communities, and managing venue bookings - to ensure that The Lighthouse is widely known and used to its full potential.
Shortlisted applicants will be required to complete a task in advance of final shortlisting for interviews (which will be held in London on Wednesday 6th and Thursday 7th August 2025) and references will be taken up prior to appointment. Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. We cannot sponsor a visa for this role.
Please ensure that you have read the applicant pack before applying and be aware of our use of AI-detection software when reviewing applications.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Live In Support Worker
Responsible to: Senior Support Worker
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Cambridge. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,754 - £28,454 per annum. We will pay a full-time salary based on the role being a live-in role
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: September
About Us: Baca is dedicated to supporting unaccompanied young refugees, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Support Worker to join our team and make a real difference in the lives of young asylum seekers and refugees.
Role Overview: As a Support Worker, you will provide advice, assistance, and support to young people in the home. You will be a key member of the Support Team, delivering Baca’s services in line with our Vision and Values. Your role will include attending to the practical and emotional needs of young people, supporting the development of living skills, and helping them manage and look after a home.
Key Responsibilities:
- Welcome newly arrived young people into the accommodation, ensuring they feel safe and able to rest.
- Support young people in developing independent living skills, physical and emotional wellbeing, personal safety, education, and social engagement.
- Act as a positive role model, offering advice, guidance, and assistance.
- Train young people in living skills such as washing, cleaning, cooking, and budgeting.
- Provide emotional support during times of difficulty, anxiety, or stress.
- Encourage young people to maintain a healthy routine, including attending education and social activities.
- Work collaboratively with the Rebuild Team to ensure all young people are safeguarded and supported.
- Maintain good communication with relevant team members and social workers.
- Ensure regular reporting requirements are met, in line with Ofsted regulations.
- Participate in team meetings and contribute to achieving young people’s outcomes.
Person Specification:
- Passionate about supporting unaccompanied young people and helping them achieve their potential.
- Excellent interpersonal skills with the ability to inspire and motivate young people.
- Self-motivated, responsible, reliable, and able to manage your own time and workload.
- Supportive, approachable, and willing to set boundaries in line with Baca’s values.
- Ability to work as part of a diverse team and in partnership with external stakeholders.
- Knowledge of safeguarding practices and issues faced by young asylum seekers and refugees.
- Experience in working with young people, particularly in a 1-2-1 and group setting.
- Good ICT skills and ability to manage multiple tasks.
- Ability to drive and access to a vehicle is essential.
Other Requirements:
- The successful applicant will be required to have an enhanced DBS check.
- Adherence to all Baca’s policies and procedures.
How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a role that’s rooted in community, flexible around real life, and full of purpose? This is your chance to help shape a growing parent-led movement from the ground up.
Walking Mum’s Club is a grassroots CIC supporting parents through free, inclusive walks that boost mental, physical and social wellbeing. We’re now hiring a Project Lead & Mama Leader Coordinator to help us grow our reach, support our brilliant volunteer team, and make sure no parent feels alone.
You’ll start by leading weekly guided walks for parents, then transition into coordinating our team of volunteer Mama Leaders across Manchester. We’re looking for someone warm, empathetic and confident — with a knack for community engagement and a drive to meet targets that really matter.
This is an exciting opportunity to join a fast-growing CIC with big vision, strong values and real impact. If you care about maternal wellbeing, lived experience and building something meaningful, we’d love to hear from you.
Please ensure you read the attached person spec before applying.
Please note: This is a temporary contract until July 2026, based on current funding. However, we are committed to working together to secure future funding and explore opportunities to extend the role beyond this period.
The successful candidate will be recruited on a self-employed contractor basis and will be responsible for managing their own tax and National Insurance contributions.
A full UK driving licence and access to a car is essential for this role, as it involves travelling between walk locations across Greater Manchester.
Please ensure you read the attached Person Spec. Applications will be screened, first interviews will take place via videoconference, second interviews will take place in on of our parks.
Walking Mum’s Club supports the mental, physical & social wellbeing of parents from all backgrounds through free, inclusive, community-led walks.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts and Philanthropy Fundraiser
Salary: £34,835 - £38,706 per annum (DOE) + benefits
Hours: 37.5 hours per week + Hybrid working
Type: Permanent, full-time
Location: Cheadle Hulme, SK8 6RQ
Closing date: Monday 14th July
Are you an experienced Fundraiser looking for a new and exciting opportunity? Here at Seashell, we are looking for a talented individual who is passionate about making a difference to the lives of others…
About Seashell Trust
Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, bespoke Residential Care Homes, Outreach Health and Family Services that support over 8,000 people a year. We provide expert education and residential care for children and young adults with multiple complex disabilities including, profound learning difficulties,
multi-sensory impairments, mobility issues and neurological disorders like severe autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young adults and the Seashell team.
We are currently in the midst of the largest fundraising appeal in our 200-year history which will see our campus become the national centre of excellence for the education and residential care of children and young adults with the most complex disabilities.
In 2015 we raised £10 million to build our residential care facility Sir Norman Stoller Way and in 2023, opened The Moulding Foundation building, a £25 million home for Royal School Manchester. We are now turning to the next phase of the campus development, to build a new £30 million home for our Royal College Manchester. The Ged Mason building is due to open in early 2026.
About the role
Your role will contribute to Seashell’s ambitious plans to grow income over the next five years, so that we can deliver the very best education and care for our children and young adults.
Key Responsibilities
- Raise income in line with agreed personal and team fundraising targets
- Develop and prepare bespoke funding applications for capital, restricted and unrestricted projects
- Maintain and develop existing relationships with small and medium-sized trusts and foundations and support prospecting to grow the portfolio.
- Record financial and other data relating to trusts, foundations and major donors on our CRM, in line with GDPR guidelines.
- Maintain accurate income records and ensure donations are acknowledged in a timely and appropriate way.
- Share project information, budgets and statistics gathered for appeals with the wider fundraising team.
- Ensure student information in funding appeals is appropriate and consented for use.
- Work with the fundraising team to support tours of the campus and host supporters at Seashell fundraising events on occasional evenings and weekends.
What you will need for the role:
- Previous experience in a fundraising role for a charitable organisation.
- Demonstratable track record of income generation through trust and foundation fundraising.
- Knowledge of technology and IT Systems, including Microsoft Office and CRMs.
- Experience of financial management including developing income spreadsheets and raising invoices.
- Excellent communication and relationship development skills.
- Enthusiasm and commitment to giving the children and young adults at Seashell the best opportunities.
What we can offer you:
Our detailed 2-week induction program ensures that all Seashell employees gain the essential knowledge to work within our amazing setting. With our commitment to ongoing training and development through appraisals and supervisions we encourage career progression and development throughout the business.
Other benefits include:
- Use of our on-site gym, fitness classes, and state of the art swimming pool
- Employee discounts
- Cycle to work scheme
- Free on-site parking
- Employee recognition and reward Summer and Winter events.
- Paid Enhanced DBS
If you have any questions about the role or would like to speak to a member of our Recruitment team before submitting your application, please get in touch!
The client requests no contact from agencies or media sales.