Visitor Experience Officer Jobs in Home Based
This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Main aims of the role:
• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.
• Develop relationships with sector, national and local media
• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.
• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn
• Secure local, regional and national press coverage of HWR work in a variety of publications.
• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.
• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.
• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.
• Ensure compliance with Healthwatch England brand guidelines and protocols.
• Co-ordinate the design and production of press releases, information and promotional materials required by the team.
• Assist the CEO and the team with the production of reports as required.
• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.
• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.
Main activities of the role:
• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.
• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.
• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.
• Collate, develop, and manage content for Healthwatch email marketing.
• Manage the HWR social media presence with engaging content.
• Support the delivery of Healthwatch events and engagement programme.
• Monitor effectiveness and impact of all communications activities, making recommendations for change.
Please see attached PDF for full details.
Please note: We will not progress your application unless we receive both a CV and a covering letter to explain how your experience is comparable to the job description and person specification.
The client requests no contact from agencies or media sales.
You will be joining our expanding and dynamic team, with the freedom to work creatively with a committed group of volunteers and staff to support people who experience mental ill health in Bristol.
We need someone who is passionate about our mission and who shares our values to increase awareness through marketing and communications, expanding our social media and website content and linking with local networks in order to support fundraising efforts. You will have a high level of autonomy and be given the opportunity to develop new ideas in this exciting field, in a role that is varied and flexible.
We are an equal opportunities employer, but more than that we are a charity that cares passionately about diversity and inclusion as it is one of our core values. We are committed to making our team better reflect the diverse communities that we serve in Bristol. This means that we particularly welcome applications from individuals who are part of marginalised groups.
What we offer:
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Established grassroots Bristol mental health charity with a large member and volunteer base.
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Flexible hybrid working – Our office is based in the community hub The Wellspring Settlement with the option of working some of the working week remotely.
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Salary of £28,980
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Annual leave allowance of 25 days plus bank holidays. Additional days off between Christmas and New Years.
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A paid day off for your Birthday
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A Free Headspace membership
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Period/Menopause leave policy
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Eye tests paid by us and £40 towards new glasses
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Workplace pension scheme.
Applications to be submitted by midnight on the 27th May.
We are a charity that provides in person and online peer support groups and befriending for mental health in Bristol and surrounding area.
The client requests no contact from agencies or media sales.
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated Maintenance Contracts Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Maintenance Contract Officer plays a vital role in managing our contracted services effectively to enable this. This is a great opportunity for someone who is resourceful, interpersonal and a strong team player.
About the role:
As a Maintenance Contracts Officer, you will be responsible for ensuring our contracted suppliers provide high quality, reliable services to our supported housing schemes, to ensure clients have safe, good quality accommodation they can call home.
In your role, you will lead on tender and procurement processes to secure contracts with suppliers that deliver reliable, cost-effective, and high-quality services. You will be responsible for ensuring all contracted suppliers hold relevant qualifications, health and safety and, insurance requirements at the point of tender and throughout the contract period.
You will work with the wider maintenance team to respond to queries from our supported housing colleagues related to contracted services.
About you:
- You’ll bring experience of contract administration and monitoring the performance of contracted suppliers, with the ability to implement and manage supplier performance improvement plans.
- Your toolkit includes an understanding of customer needs, and how to manage expectations to deliver a professional service, including recognising and managing dissatisfaction.
- You have strong negotiation skills, actively listen and effectively adapt to meet the needs of all stakeholders.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service.
- You are self-motivated and understand the impact of your work and follow through.
- You can handle multiple tasks and projects simultaneously and prioritise and schedule tasks to meet deadlines and goals.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This role is more than a job, it’s about making a safe home for people who have experienced homelessness, we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.
Apply now to become a pivotal part of the Single Homeless Project’s Maintenance Team.
Important Info:
Closing Date: Sunday 02nd June at midnight
Interview Date: Wednesday 12th June at 245 Gray’s Inn Road, WC1X 8QY
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen and we are seeking to appoint a Chief Officer to lead the successful development and implementation of our strategic plan. The Chief Officer will be responsible for the direct management of Headway North Staffs, ensuring services are delivered in line with contracts and funder requirements, in order to achieve high quality outcomes for service users.
To deliver our plan, we are seeking a highly driven individual who can guide our organisation with determination, compassion and resilience. We need an effective communicator who is adept at building sustainable relationships with external stakeholders, whilst caring passionately about the services we deliver. We need a strong leader who will instil a positive experience for all our employees and volunteer workers.
The successful candidate will be responsible for ensuring appropriate governance and compliance with charity commission requirements and our obligations to our funders. Leadership experience in the charity sector or in a service organisation supporting people with disabilities is essential.
Are you/do you have?
- Knowledge and experience of the voluntary sector
- Direct experience of operational management in a health or social care sector and service providing organisation
- Experience of managing contracts
- Evidence of successful collaborative working with public sector management, professional practitioners and/or commissioners
- Excellent communication skills, both in writing and verbally
- Strong interpersonal, influencing and negotiating skills and experience
- Strong skills in finance and budget management
- Understanding of Health and Safety, Quality Assurance and Safeguarding processes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working part London Office (Islington, London) working a minimum of one day a week in the London office and part homeworking, or flexible location home working
Salary: £35,350 per annum if London-based or £32,925 per annum if home-based
Hours: 35 hours per week
Closing date: Tuesday 28 May 2024 at 10.00am
Interview date: week commencing 3 June 2024
This is a full time fixed-term role for 18 months.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We are looking for a Senior Digital Officer to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
You will build our reach by ensuring our website is search engine optimised and will champion optimisation with all content providers across the organisation. You will build landing pages and microsites for fundraising campaigns across various platforms, complete user experience research to develop compelling user journeys and will evaluate the performance of our digital channels. Occasionally, you will also support JDRF’s paid media campaigns.
An experienced digital professional, you may have worked for a charity before in a similar role. You will be motivated by the latest digital trends and will be familiar with a variety of digital channels. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
- Using website content management systems and other platforms
- Working with digital agency suppliers including support developers
- Providing support to multiple teams across an organisation
- Optimising content for search and accessibility
- Using data to improve user experience
- Setting up and monitoring paid media campaigns
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to join our Finance team. You will work alongside the other Finance Officer to ensure that Richmond Borough Mind’s financial administration operates in an efficient and timely manner.
Working with Sage50 Cloud Accounting, you will process supplier invoices, payments and expenses by setting up BACS payments, standing orders and direct debits as necessary. You will assist with monthly accounts; preparing monthly payroll information and processing month end schedules as requested.
This role will see your existing financial accounting and administrative skills develop, working closely with the Head of Finance in the preparation of management accounts and budgets as well as ad hoc financial tasks.
Benefits of working for RB Mind:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
· Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]
· Paid time off for medical appointments
· Contributory Pension Scheme
· Employee Assistance Programme (EAP) including free counselling sessions and a wellbeing app
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities via Mind Federated Network
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Successful candidates will be required to complete an Enhanced DBS.
Please ensure your covering letter addresses how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
At St John's College, we're currently looking for a Property Compliance Officer to join the team.
You'll lead on day-to-day responsibilities for property, health and safety and vehicle fleet regulatory and statutory compliance at St John's College and its residential settings.
You'll routinely conduct property inspections and identify any corrective actions required, ensure that these issues are recorded, and remedial actions are followed up. You'll support with the management of the vehicle fleet, carrying out routine vehicle safety inspections, driver checks and maintain related documentation and/or systems.
You'll maintain appropriate records of reported accidents, incidents and/or dangerous occurrences and provide recommendations for improvement where required. You'll produce termly health and safety statistics for SLT, Governor and Trustee reports and other as required. You'll actively promote safe working practices and support staff and managers with the production of generic, specific or dynamic risk assessments.
We are looking for someone who has:
- Valid UK/EU driving license which is free from penalty points that relate to disqualifications or other serious road traffic offences.
- Knowledge of building, mechanical, electrical compliance in accordance with relevant health and safety legislation and/or regulations.
- Practical experience of effective risk assessment and management and able to provide professional support and advice.
- Experience of using and maintaining paper and electronic records/systems and effective compliance monitoring.
In return, we offer great benefits including a generous holiday allowance, commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Fundraising Public Relations Officer
We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.
The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.
The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.
High quality comms and media are going to be central to our plans to go public in a big way in 2024. Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.
The role requires a creative thinker with exceptional communication and leadership skills.
Main responsibilities:
Fundraising
· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.
· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.
· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.
· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.
· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.
· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.
· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.
· Understand and apply the principles of up-to-date SEO.
· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.
PR & Media
· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.
· Managing press and media opportunities related to SJEHG’s fundraising activities.
· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.
· To provide counsel and advice to senior leadership on external and internal messaging, as required.
Other
· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.
· To keep accurate records and help ensure effective data management processes across the organisation.
· Collaborate effectively with colleagues and a wide range of individuals and organisations.
· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.
· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.
· Any other tasks as may reasonably be required.
We are looking for a proactive and passionate individual with a strong background in digital marketing and fundraising to help us bring rivers back to life.
Our rivers face more threats than ever. SERT’s Working with Communities Team educates and engages local communities and other stakeholders who have the power, influence (and money!) to help make our rivers thrive again. This role will play a key part in making this happen by helping us reach more people from a wider range of audiences, and connecting them to the issues facing rivers, the solutions that will make a difference and by raising our profile in the expert delivery of them.
This new role within our Working with Communities Team will develop and implement a digital strategy to amplify and support SERT’s presence through increased brand profile, supporter acquisition and engagement and donated revenue. This will involve creating and managing online marketing and fundraising campaigns for the Trust across our digital platforms that grow support for our mission, generate income, reach new audiences and promote the value of the South East’s rivers.
The role will refine the Trust’s existing supporter journey to increase donor revenue making use of its established channels (organic social media, newsletter, website) as well as researching and implementing new channels such as paid advertising, SEO, online campaigns (including crowdfunding) and new social platforms.
You will also find creative and compelling ways to talk about our work, share case studies and successes and make our website the go-to resource for expert and inspiring information about rivers and how to help them.
The ideal candidate would have a background in marcoms and fundraising for non-profits, be a compelling storyteller, and be highly confident and competent in digital communications.
The client requests no contact from agencies or media sales.
The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature.
‘Our vision for a wilder future is beautiful and vital!’
Our future has to be wilder!
We are seeking a Policy & Advocacy Officer to join our cause.
We are looking for a highly motivated person with a passion and energy for politics to join our team and help us develop compelling policy solutions and advocacy campaigns to engage, inspire and influence decision makers in the run-up to the 2024 General Election and beyond to ensure nature’s recovery is kept at the heart of the public and political conversation.
You will play a key role in securing nature’s recovery across the two counties and beyond. Our recent campaign, such as our joint Tipner West Campaign with the RSPB successfully mobilised over 30,000 people to take action to oppose a development on legally protected habitats. We are soon launching an advocacy campaign to get legal protections in local and national policy for all our iconic chalk streams.
This is an exciting time for nature policy locally and nationally and you will be working to shape policy and how it is delivered on the ground, for example working on the Local Nature Recovery Strategies and driving councils to integrate the Strategy into their plans, policies and delivery.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
We are happy to discuss the possibilities of hybrid and flexible working
This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which is mutually suitable for the right candidate. Officially, office hours are Monday to Friday, 9am-5pm with an hour lunch break.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme and more.
Closing date: 31 May 2024
For more information and to apply, please visit our website.
The client requests no contact from agencies or media sales.
‘Do you have the compassion, vision, and drive to take Headway East London into the future? Join this ambitious co-produced organisation as their next CEO’.
Headway East London is a unique, diverse and creative community of people living with brain injury and their families. Working across 13 London boroughs, the organisation offers specialist support and services including therapies, advocacy and family and community support. Our volunteers, members, their families, and carers are the experts of brain injury. Together we work in partnership to achieve transformative change for survivors - to build a world in which people with brain injury are valued, respected and able to fulfil their potential.
Our service centre is a vibrant community hub offering activities and services that are both innovative and needs-based. Our occupational projects include an art studio, writing projects, music therapy and a professional kitchen where members cook each day for others, volunteers, staff and visitors. In particular, we host Submit to Love; a studio and home to a collective of self-taught artists - all of whom have survived brain injuries. Our studio has developed a set of unique practices and interests, refined over more than a decade. Our specialist neurological therapy service is renowned for its unique interdisciplinary approach.
Our work is guided by the principle of co-production. Projects aim to be co-produced in response to our members’ needs, desires, and ambitions. Through steering groups, catch-up groups and regular opportunities for conversation and feedback, members are actively involved in developing new ideas and helping to make decisions.
We’re now searching for a new Chief Executive Officer to drive our current strategy and continue to support our members to be both happy and to fulfil their potential. We’re on a mission to develop as an organisation and support more people, so we are looking for someone with senior leadership experience in the broader health, social care, or non-profit sectors, who can successfully achieve this.
Experience of contracting with local authorities will be key, as well as a proven track record in leading purposeful change with sensitivity and tact. Our ideal candidate will possess high levels of emotional intelligence, excellent interpersonal skills and be highly collaborative in their approach. A strategic mindset good attention to detail, and solid financial acumen is important, as is broad ambassadorial and PR skills. We also want you to be a good problem solver, multi-tasker and comfortable to roll your sleeves up when necessary.
This is an exciting time to join our organisation. We have big plans, a ‘can do’ attitude and a values-based approach. If you think you can offer diversity of thinking, a positive and ambitious outlook and a love of community-powered services we’d love to hear from you!
We encourage applications from all backgrounds and communities and are committed to having an organisation that is made up of diverse skills, experiences and abilities.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 12th June 2024.
Job Purpose:To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.
Hours of work:21 hours (7 hours per day over 3 days)
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks’ pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Main responsibilities
- Provide a professional friendly welcome to all visitors and residents arriving at Hillbrook House and providing information on services and facilities available
- To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
- Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
· Collate, input and monitor data via various IT platforms
· Manage incoming client applications via guidance support and various IT platforms
· Complete and the keep the staff rota up-to-date and distribute to staff
· Filing and other administrative work as required
· Updating reception documents and maintaining contact folders
· To offer a helpful and supportive presence to residents and reporting of incidents
· Keeping tally on stock available and first aid items
· Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
- Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
- To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
- To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
- Any other duty requested by Housing Management
Closing date & interviews:
Closing Date:Thursday 23rd May 2024 9am
Interviews are scheduled : Thursday 30th May 2024
You will play a key supporting role to the People Officer, taking pride in ensuring the Trust’s head office is organised, inviting and a welcoming space for both employees and visitors. You will take responsibility for providing a well-stocked office by ordering and managing stationary, consumables and uniform.
With a proactive and organised mind-set, you will form part of a team that delivers outstanding support across the organisation, acting as the first port of call for office, human resource and recruitment queries and working with the wider team to develop learning and development, engagement and culture initiatives.
The Admin Officer role will encompass a variety of tasks including but not limited to the following:
- To be the first point of contact at the Trust offices, welcoming office visitors and responding to their enquiries. Working with the wider People Team to ensure Monday – Friday, 9-5 cover office cover.
- To support the People Manager and Head of People with human resource and recruitment administration as required.
- To assist with organising internal events for staff and volunteers.
Please visit the Nene Park Trust website for further information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The essentials …
- Full-time (Monday – Friday, 9am to 5pm)
- 8 – 10 month fixed term contract
- £40,000 - £45,000 (depending on experience)
What you’ll be doing …
Manage and administer the pilot project to develop a recognition arrangement (RA) framework for licensing Chartered Geologist (CGeol) status to professional bodies overseas, using the new framework to secure three RAs within the project period.
Overall responsibilities / requirements …
Systems and Process
- Setup systems and processes to manage new licensing framework and chartership applications.
- Setup systems and processes to manage quality control of applicants and assessments.
- Setup systems and processes to manage billing and data/records management and sharing.
- Setup Systems and processes to assess RA candidates for Chartership.
Support licensing application process
- Manage enquiries relating to licensing applications.
- Process applications for licensing including data entry and file management.
- Working with the Chartership Officer (CO) organise training for licensed organisation assessors.
- Support the CO to develop and manage the Society’s Chartership assessor’s training programme.
- Organise welcome packs & certificates and training materials.
- Ensure accurate record management and compliance with GDPR guidelines.
Provide effective support to Licensed organisations
- Ensure communications are handled in a prompt and professional manner.
- Ensure that Service delivery targets are maintained
- Ensure regular data collection from licensed organisations for their CGeol registrants.
- Organise invoicing and fee collections for licensing and associated fees.
- Organise periodic review of licensed organisations to ensure quality control.
Support Lead generation and promotional activities
- Working with the Head of Fellowship Services, develop and implement initiatives to promote and generate leads for potential partners for Licensing.
- Initiate and engage with potential partners for licensing.
- Working with the Head of Fellowship Services develop and maintain a licensed organisation engagement programme.
- Review and update web pages in relation to licensing.
Other responsibilities and expectations
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- To be proactive in identifying areas for potential improvement in systems
- Communicate and provide information by relevant methods internally and externally to assist and enable organisational operations and effective service to connect groups
- To ensure that positive working relationships are created with other departments at GSL.
- Undertake other tasks consistent with the role as reasonably required by the Head of Fellowship Services
- To provide cover for other roles within the department as required
What we’re looking for …
Candidates for this role will be required to demonstrate a range of skills, competencies, and abilities for the role. The successful candidate will be able to demonstrate:
ESSENTIAL
- Project management experience
- At least three years’ experience of professional accreditations management and or Earth Science background
- Degree level academic qualifications
- Good records and process management skills essential
- Good organisational and administration skills essential
- Good interpersonal and communications skills
- Proficient in the use of Microsoft office suite
- Ability to work independently as well as within a team.
- Good problem-solving ability.
- Attention to detail.
- Flexible working approach
- Ability to work under pressure and meet deadlines.
DESIRABLE
- Chartered Geologist or Chartered Scientist qualification
- Experience of Microsoft Dynamics
- Experience of government funded projects
A bit about us …
The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in a positive work/life balance and offer a flexible approach to working from home as well as 25 days holiday (plus bank holidays) when you start with the option to add 2 extra days per year.
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
To apply for this position, please forward a copy of your CV together with a short cover letter (500 words maximum). Please ensure that your cover letter highlights your experience.
We would also be grateful if you could let us know if you will require any special provision as a result of any disability should you be called for interview.
The client requests no contact from agencies or media sales.