Volunteer And Community Fundraising Officer Jobs in Croydon, Greater London

Who we are

Arts for Dementia is a small charity but a leader in our field. We work with artists, galleries, museums and community spaces to offer inspiring arts programmes for people in the early stages of dementia and their companions. We train facilitators from around the country in early stage dementia awareness and how to deliver effective arts-based activities for people living with dementia.  We also raise awareness of the value of the arts for people affected by dementia through our advocacy work.

Our values

Creative; Inclusive; Collaborative; Empowering; Inspiring

Key responsibilities

Working with and supporting the Programmes and Communications Manager, alongside the Charity Administrator, to deliver creative programmes for people affected by dementia, including:

· Community research, specifically identifying potential partners and referrers for our creative programmes, including older adults organisations, arts organisations, NHS and memory services and community centres

· Community outreach and development, including contacting, building relationships and working with potential partners and referrers, with a key focus on improving the diversity of our network and participants

· Recruitment of workshop participants, particularly identifying key referrers and those working with people with dementia, visiting relevant organisations to raise awareness and share information, and gathering contact details of potential participants

· Participant communication and relationship-building, including reminding participants with dementia and family carers of upcoming sessions, being main point of contact for some programmes

· Co-ordinating creative programmes, including working with host organisations, artists and volunteers to set up the space, welcome participants, support them throughout the session, and ensure their enjoyment and safety

· Assisting at and eventually delivering our training to artists and learning teams from cultural organisations

· Supporting the work of the wider organisation, including our weekly online Art Wednesday sessions, events, exhibitions, fundraising events etc, as needed

· Assisting the Programmes and Communications Manager with volunteer and artist management as needed

Skills, knowledge and experience

Essential

· Excellent networking and relationship-building skills

· Excellent written and verbal communication skills

· Highly organised with excellent time-management

· Experience of community outreach/development

· Experience hosting groups; warm and personable demeanour

· Engaging and enthusiastic when speaking about our work

· Ability to work reliably and independently, including problem solving

· Ability to work flexibly, responding to the changing demands and needs of a small, busy organisation

· Flexible to work some evenings and occasional weekends as needed

· Experience of working remotely

Desirable 

· Experience of customer service 

· Experience with a CRM 

· Experience of the charity sector 

· Understanding of dementia

· Interest in the arts 

We are keen to have a diverse and inclusive team, and welcome applications from minoritised groups. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

 About the role

As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.

From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.

You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions. 

Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team. 

You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices. 

This role is a 12 month fixed-term contract.

About you

A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.

You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024

Interview date Wednesday 26 and Thursday 27 June 2024

vision is to work in partnership with the local community to:

· Meet emergency food needs: through the provision of food parcels to those experiencing food poverty.

· Provide fresh produce: community allotments so that our food parcels can contain varied fresh produce.

· Prevent the recurrence of food poverty: through signposting, education and partnerships we aim to reduce dependence on food banks.

Loveworks are seeking an enthusiastic, motivated, inspiring and confident individual with excellent management and communication skills who is ready to take on the opportunity to lead this highly respected and dynamic charity. Ideally you will have a passion for helping people in food poverty and for engaging and empowering staff and volunteers. You will have strong leadership, people management, organisation and communication skills with the ability to generate strategic and financial growth delivering measurable results.

Main purpose of the role

- Provide leadership in delivering the Loveworks business plan in line with the overall Strategy

- Ensure that our beneficiaries and volunteers are at the heart of the Loveworks strategy and business plan.

- Ensure financial stability and growth of our operations and services to meet local needs

- Manage and develop staff (currently 4) and around 80 volunteers

- Oversee the operational running of the charity and provide holiday support

- Be responsible for Loveworks assets including warehouse, van and two allotment plots

- Increase awareness and impact of Loveworks through maintaining and building new relationships with corporates, funders and other partners

Main areas of responsibility:

· Strategy and business planning:

o Converting the strategy into an annual business plan

o Working with partners and Trustees to realise the benefits and impact of Loveworks in the community

· People management:

o Line management of up to 5 staff

o Build and maintain a vibrant volunteer community ensuring volunteers feel valued, supported and motivated to support Loveworks in a variety of roles.

o Ensure good practice, policies, procedures and appropriate training is in place for staff and volunteers.

· Operational management:

o Oversee the operational running of the charity, as delegated to the charity officers, ensuring the governance is fit for purpose and maintained.

o Manage and ensure maintenance and running of Loveworks assets including the warehouse, van and two allotments

· Budget management:

o Create and manage the overall budget as agreed with Trustee Treasurer

o Monthly and annual reporting

· Governance:

o Work with the Board of Trustees to ensure the charity commission governance requirements are operationally in place and maintained.

o Manage operational risk and health & safety across the charity.

· Stakeholder management:

o Relationship building e.g. agencies, schools, corporate organisations and fundraisers, developing and maintaining links with local community groups, organisations and businesses.

· Marketing and fundraising:

o Oversee the funding bids, grant applications, sponsorship campaigns and fundraising events.

• • Direct marketing content with support from Trustees and external resource when required.

As Loveworks is a small team of part-timers you will be required to perform the roles of other team members including food bank and warehouse support and processing, fundraising and other responsibilities during some periods.

About the role:

We are looking for a Digital Marketing Officer to support our Marketing Lead in the delivery of all elements of marketing communications to meet the needs and objectives of internal clients in the Hospice. You’ll have experience in creating and updating engaging and effective website content using WordPress (or similar), managing website projects, and reporting on website performance using Google Analytics.

You will take responsibility for the delivery of engaging integrated marketing campaigns across the Hospice’s divisions, and generate awareness and income through innovative, focused and cost effective online and offline marketing campaigns. You will use your experience of marketing campaign management to be responsive to the ever-changing marketing landscape and implementation of new marketing techniques (both digital and traditional) across all channels.

Overall, you will have excellent planning, organisational and project management skills, with exceptional attention to detail and appreciation of copy and production quality issues.

As well as our competitive salary package and the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:

· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

· educational and professional development opportunities (we have an on-site Education Team)

· free on-site parking

· tranquil Hospice grounds

· subsidised meals at our on-site restaurant

· Employee Assistance Programme

· access to Blue Light Card discount card

· access to our Group Pension Scheme

· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

About our Marketing and Communications Team:

Tracking, metrics, followers, responses… we marketing folk love to prove the difference we make.  At Princess Alice Hospice, the difference you’ll make means more. It means excellent care when it matters most in life. That’s our USP: that Ultimately Satisfying Purpose that comes from knowing that everything you do is making a difference to our patients, their families and friends.

We’re small enough to be a close-knit team where you can see the difference your campaigns make to the care we give every day. But big enough and ambitious enough for you to grow and explore new media, tools and techniques. You’ll be working on campaigns to raise our profile and attract supporters, fundraisers, staff, visitors to our shops, volunteers and our local communities. All with a professional, experienced marketing team to learn from and learn with.

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex

Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster

Main Responsibilities

• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.

Specific Responsibilities:

Publicity & Marketing

• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.

Communications

• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.

Monitoring, evaluation and strategic direction

• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.

This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.

Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship

REF-214711

Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London?  Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997.  We engage with our clients each day and are currently working online and in person. We operate online and  from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly.  In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.  If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.

Please note we CANNOT accept applications without a completed Application Form.

Closing date: Sunday 30th June 2024

Interviews: Tuesday 9th July 2024

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Responsibilities:

HR & Operations

● Manage Coney’s operations, resources and materials to ensure our activities and processes are high-quality, fit for purpose and well-managed.

● Support the Directors to engender positive staff relations and good communication throughout the company, those representing it and its networks.

● Oversee Coney’s remote-working and office systems, including IT systems, schedules and other resources, ensuring that they are fit for purpose and cost-effective.

● Manage Coney’s statutory obligations with Companies House, the Charities Commission and other bodies and regulatory authorities, with support from the Directors.

● Maintain regular communication with Coney’s Trustees, ensuring that Board meetings, minutes, reports and information are prepared effectively and on time. 

Financial

● Manage Coney’s day-to-day financial systems, including making bank payments and managing invoices receivable, supported by the Marketing & Admin Officer.

● Reconcile Coney’s bank accounts and input all financial activity into Quickbooks (including income & expenditure, credit cards, expenses, invoices payable, payments received) against the correct budget lines. 

● Run payroll (including sending payslips and other pay documents, scheduling salary payments and reporting to HMRC) and ensure pensions, PAYE taxes and National Insurance are calculated and paid on time.

● Create and submit quarterly VAT returns using Quickbooks

Stakeholder Management & Fundraising

● Work alongside the JCEOs to maintain high level contact and dialogue with Coney’s key stakeholders.

● Manage Coney’s Friends scheme and support effective communication with funders.

● Alongside the rest of the core team, identify opportunities for fundraising, commercial projects and consultancy, building relationships and contributing to funding proposals as required.

Marketing & Communications

● Support the Marketing & Admin Officer and Executive Programme Director / JCEO to prepare and execute a marketing and communications plan – strategically positioning Coney’s work across communities and sectors.

● Support the Marketing & Admin Officer to ensure regular communication with Coney networks (newsletters, social media and other relationships) and produce effective communication and ticketing systems for events and projects as required.

See attachment for further responsibilities

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

Dear Candidate, 
Thank you for your interest in the solicitor role at the Black Equity Organisation. 
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change. 

BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change. 
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism. 

In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom. 
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO. 

Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO. 

About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them. 
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations. 

Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens. 

You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities. 

In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism

If this sounds like you, please do click apply!. 

Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. Every day of the year the charity gives brave and deserving children across the UK the chance to put their illness on hold and do something they have previously only dreamed of.

The role:

We are seeking a Wish Granter with a “can-do” attitude to deliver bespoke, creative, high-quality and meaningful experiences to seriously ill children and their families. You will be responsible for planning and managing a portfolio of wish experiences including researching, planning and booking experiences, negotiating quotes and gift in kind with vendors and managing timeframes and budgets.

Requirements:

Creativity, organisational skills and the ability to empathise and communicate with wish children and their families are all key to this role. You will need to have excellent organisational skills, experience in project or event management, and ideally have some experience working with children and young people. 

• Place of work: Berkeley House, 304 Regents Park Road, London N3 2JX.
• Hybrid working is available with a minimum of 2 days in the office
• Salary: £27k - £33k
• Contract: Full time (37.5 hours per week) Permanent 
• Benefits: Unlimited annual leave 
• Learning, development and training opportunities

Closing date: for applications  Sunday 30th June 2024

Interviews: Monday 8th July 2024

Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.

In April 2021, Back Up launched an ambitious strategy to be there for every single person affected by spinal cord injury – ensuring no one is left behind.  We have delivered against many of our goals and are now looking to the future.

Who should apply?

Our ideal candidate is an ambitious and experienced communications and marketing professional who possesses highly effective leadership skills and has a proven track record of leading highly successful communications and marketing teams.  You will be a proactive self-starter with an energetic approach and a passion for high quality, high impact communications and marketing.

What does the role involve?

This is an exciting time for the Charity during a period of sustained growth. Working with our CEO and the leadership team, you will play a key role in developing Back Up’s 2025-30 strategy.

You will ensure that the charity has the communications and marketing structures, systems and processes in place in order to help us reach even more people affected by spinal cord injury and increase our supporter base.  

This is a truly fantastic opportunity to transform the capability of a vital national charity.

Yes Futures empowers young people to believe in themselves and discover their personal potential.

We are a multi-award winning charity, established in 2012. Our successful programmes have already made a proven difference to the lives of over 3400 young people.

We are ambitious about expanding our impact to many more young people and we are seeking a passionate and driven Programme Manager(s) to join delivery team and help us scale our programmes to more schools.

Programme Manager role

We are now looking for an enthusiastic and committed Programme Manager(s) to join our existing Programme Team in September 2024 on a full or part-time basis (6-month fixed-term with potential to extend).  As a Programme Manager, you will be responsible for managing the Yes Futures programmes in-person, in our partner primary and secondary schools in North London, Essex, Hertfordshire, Bedfordshire & Buckinghamshire.

Main Responsibilities

You will be one of a small team of Programme Managers, dedicated to delivering excellent programmes which make a positive difference to the lives of students.  The main responsibilities of the Programme Manager role are:

Programme delivery

• Responsible for the care and wellbeing of all students in your schools on the programme;
• Communicating with parents where necessary during the programme, by email, letter and telephone;
• Planning and delivering whole-group workshops for students;
• Planning and delivering information and celebration events for students and parents;
• Facilitating the in-person and online volunteer coaching team to deliver student coaching sessions. As well as delivering coaching sessions to students, where required;
• Developing business and charity partnerships for day trips;
• Planning and delivering the day trips included in the programme;
• Supporting the planning and delivery of the Into the Wild and World of Work day trips;
• Implementing discipline procedures, including reporting serious discipline issues;
• Implementing all necessary Health and Safety and Child Protection procedures, including recording and reporting any incidents;
• Ongoing communication with the school and Yes Futures head office regarding student engagement and progress.

Organisation and administration

• School onboarding, including ensuring that dates are planned, students are recruited and parental agreements are returned;
• Planning and organising the logistical elements of the programme (timetables, activities, sessions plans etc) through liaising with Yes Futures head office, school staff, businesses, charitable organisations and the rest of the Coaching team;
• Creation of Risk Assessments, parent letters and programme-related documents for schools;
• Sourcing materials needed for programme sessions, including lunches for trips;
• Assisting with finance and petty cash where required.

Management of volunteer Yes Futures Coaches

• Managing and developing the skills of your Coaching teams (usually 2-6 adults per school);
• Ongoing communication with your Coaching teams, to foster their enthusiasm and commitment;
• Supporting Coach recruitment for future programmes;
• Supporting the planning and delivery of training for Coaches;
• Maintaining accurate and secure records of Coaches’ personal information, absences, sickness and other relevant information.

Evaluation and reporting

• Facilitating the pre-, mid- and end of programme evaluations;
• Oversight and input of key student monitoring data and impact data;
• Debriefing and ongoing feedback collection from schools and Coaches;
• Ensure all work is carried out in an effective and timely manner to support continued high standards of the Yes Futures programmes.

Programme Managers will also be given the opportunity to support with other Head Office functions, including but not limited to:

• Strengthening our strategy, programme design and theory of change;
• Supporting the marketing of Yes Futures to new schools and customers;
• Developing our fundraising strategy through bid writing and other fundraising tasks;
• Establishing relationships with key partner organisations;
• Planning our future Ambassador offer and other pilot programmes.

In addition, as part of our focus on employee development, you will be able to dedicate time to individual personal development opportunities and gain further professional growth through leading working groups in strategic areas in which you are interested.

Benefits to you

Yes Futures is an incredible place to work. In the past two years, we have been awarded places in both the Top 100 Social Enterprises UK and the Escape 100: Best Companies to Escape To. 

This is a unique opportunity to have an incredible impact, by joining our ambitious team at this exciting stage in the charity’s growth. You will have significant ownership over your work, enabling you to thrive and grow your talents in a collaborative environment alongside a supportive, fun team of colleagues.

As well as a generous reward package, we provide:

• 25 days’ holiday + bank holidays, increasing year-on-year to 30 days’ holiday after five years of service.
• Additional 3 days’ volunteering leave, so you can focus on your other charitable passions.
• Workplace pension with employer contribution of 5%.
• Flexible approach to work (remote working and flexibility around core hours 10am-4pm)).
• Generous CPD allowance for professional development and qualifications.

With us, you will make a tangible difference to thousands of young people’s lives. 

Some testimonials from our current employees:

• "Yes Futures is an extremely positive and supportive working environment. All employees are valued and encouraged to contribute across all areas of the charity. My team are so enthusiastic and passionate about the fundamental ethos -  helping to build a positive future for young people." 
• "As well as every day being different, and the work we do being so rewarding, we have a fantastic team of dedicated, intelligent, interesting, passionate people! It's wonderful to be part of it all!" 
• "I work with a supportive team with great passion and energy. We are all so different but share a passion for supporting young people. Our CEO is an inspiration and leads the way with her positivity, drive and enthusiasm."

How to apply

If you would like to apply, please send a CV and cover letter (max 600 words) to applications @ yesfutures. org.  Please quote the role title and your name the subject line (e.g. Programme Manager - ‘Your Name’) by Monday 1 July (9am).

Please include:

• Your motivations for applying
• How your skills and experience meet the person specification for this role
• Your home address/ town or postcode (which should be within the specified region)
• Your preference for full or part-time roles (i.e. days per week)
• If you have access to a vehicle for work (this is not a requirement for the role but helps us effectively plan our school allocations).
• The date from which you are available to start the role

Dates and recruitment timeline

Shortlisted candidates will be invited to a first-stage online interview taking place on 9 & 10 July (invitations will be sent by Friday 5 July at the latest).  Successful candidates will then be invited to an Assessment Centre and Interview taking place on Wednesday 17 July (in-person at our Brixton office in London).  Please keep all these dates free.

Start date

Ideally, we are looking for a Programme Manager to start by late August/ early September in order to provide a comprehensive induction and handover prior to the next delivery cycle in September (though there may be some flexibility to accommodate the right candidate).

ALAG (Asperger London Area Group) has been a registered charity since 2015.

ALAG is a pan-London membership community organisation, supporting autistic adults without a learning disability. We work in partnership with statutory services and the voluntary sector to highlight the needs of autistic adults.

We are dedicated to seeking practical initiatives and solutions when supporting individuals to come to terms with their diagnosis and to providing the tailored support that is essential to their well-being. One such initiative is the Autism Hub which was established in 2018 in the London Boroughs of Islington and Camden.

The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation. 

You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.

You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects.  You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.

The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.

Person specification

Essential Criteria 

• An understanding of autism and experience working with autistic adults without a learning disability
• Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
• Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
• Experience developing and optimising support services for disabled people 
• An understanding of the third sector and health and social care landscape in London
• Proven track record in an operational, managerial role within the third sector
• A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
• Experience leading the delivery of high-quality services for charity beneficiaries

• Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
• Ability to plan and manage budgets and contribute to decisions on the allocation of resources
• Developing infrastructure- policies, procedures, and processes within the developing service provision

• Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members 
• Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
• Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey

• Knowledge of the voluntary sector, grants, monitoring processes
• Experience of producing monitoring reports using data, case studies, and user experience feedback
• Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
• Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best 
• A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
• A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
• Lead on and support others to navigate member experiences including complaints
• Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
• Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
• Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
• A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
• A strong understanding of reasonable adjustments in the workplace
• Flexible approach to work and being hands-on to get the task done
• Able to ensure compliance with industry best practices and guidelines

Desirable Criteria

• Experience of being a Safeguarding Lead or willingness to take on these duties
• Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
• Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator

General

• Willingness to undertake any other reasonable duties as may be required
• Eligibility to work in the UK

About us 

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

We are looking for a talented Digital Marketing Analyst to lead our digital tracking work at Crisis, and to ensure all our planning and activity is shaped by data-led insights

Crisis is a supportive, flexible working environment. 

Location: Flexible. Ideally a minimum of one day per month at our London office. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy. 

About the role  

This is a fantastic opportunity for someone passionate about data to join us in our mission to end homelessness. At Crisis we are committed to building a culture of digital effectiveness to grow our income and engagement online, attracting new supporters, volunteers, advocates and supporting people with lived experience. Digital Analytics is at the heart of this.

As Digital Marketing Analyst you will lead on providing key insights and optimisations, tracking user journeys and measuring the impact of fundraising and campaigning activity.

You will also help to lead on best practice for digital analytics, maintaining and leveraging analytics tools, processes, and reporting on Crisis’ digital channels.

About you 

As our in-house digital analytics expert, we are looking for someone with a proven track record of providing data-driven insights, analysis and recommendations to help continuously improve the performance of digital channels and campaigns. You will be skilled at communicating complex ideas simply and effectively and making recommendations to colleagues across the charity. 

You will be proficient in various analytics platforms (e.g. Google Analytics 4 and Bing Analytics), and email and social media tracking tools, with experience in drafting clear, concise reports and in providing considered recommendations based on your insights.

You will also be confident using Google Data Studio/Looker, Google Tag Manager, Hotjar and various SEO tools. You will have a sound working knowledge of cookie compliance and take on the role of team lead for ensuring GDPR compliance and organisational confidence across paid media plans.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay

• Flexible working around the core hours 10am-4pm

• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 30 June 2024 (at 23:59) 

Interviews will be held w/c 8 July 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

 
Registered Charity Numbers: E&W1082947, SC040094 

BACKGROUND

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, the Foundation provides specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty.  We take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it.  For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the CEO, Executive Director of Asylum Aid and Senior HR and Operations Officer.

OVERVIEW OF THE ROLE

 The Head of People is a new role for the organsiation and you will be joining us at an exciting time, as we are moving into new offices and seek to drive forward our new 2025-2030 strategy.  This role will play a pivotal role in implementing our objective to be an employer of choice. maintaining and evolving our strong team culture, and strengthening our position as leader in evidence based management and leadership practices.  In this role you will be supported to develop the capacity, capability and human resource systems of the organisation to achieve impact at scale with a strong and effective team and will work in close collaboration with the CEO, the members of the Executive Leadership Team and Management Team as well as the Senior HR and Operations Officer.

You will provide leadership in developing and implementing our People and Culture strategic objectives. Some of your immediate priorities will be undertaking a review of our current policies and systems, preparing for our Pay and Benefits Review and setting up a Wellbeing Review and Consultation.  You will also be asked to undertake a review of our equality, diversity and inclusion policy and the accompanying anti-racism action plan. You will bring your expertise in people and human resources to help secure the organisation’s  long-term sustainability and impact.

It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact, income and team satisfaction.  We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a people and strategic contribution to our ambition to grow impact with our team.

EQUAL OPPORTUNITIES

The Helen Bamber Foundation is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

RECRUITMENT PROCESS

Please note that you will require the right to work in the UK and the successful candidate will be offered the job subject to suitable references and a DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.  

Please submit an up to date CV and a covering letter, no longer than 2 pages, by 9am on 1st July 2024 by outlining your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Longlisted candidates are scheduled to be invited to a short introductory interview of 15 minutes on the 9th or 10th July.  Shortlisted candidates are scheduled to be invited to interview in the week commencing 15th July and will be conducted either in person or where needed via Zoom. 

We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

If you have any questions or would like to speak to someone about the role please contact Kerry Smith, Chief Executive Officer.