Supervisor – Dementia Telephone Advisors

Please note the deadline for submitting applications for this role is 23:59 on the closing date.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Supervisor Responsibilities:

We have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 5 main elements:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is a Supervisor working in our telephone based service; you will line manage a team of Advisers who are the first point of contact via phone, letter, email or social media, for people affected by dementia assessing their needs and identifying desired outcomes.

As a Dementia Adviser Supervisor (Telephone) you will manage your team to ensure the provision of a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

Supervisor Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a supervisory role in a telephone and e-mail based service. You will have excellent spoken and written English, and strong active listening and questioning skills. You will have the ability to coach, mentor and support staff, getting the best out of them. An NVQ level 4 or equivalent in a health and social care related subject would be an advantage.

You will have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met. Ideally you will have experience of integrated telephony systems.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Dementia Advisor Supervisor (Telephone)
Location: Belfast
Contract type: Permanent, Part Time
Hours: 25 per week including approximately one week in four providing evening and weekend cover as part of Supervisor team rota
Salary: £18,071.43 - £19,734.29 actual per annum (depending on skills and experience)

Closing date: 31 January 2021
Interview date: 04 February 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, Senior Support Worker, Supervisor, Team Leader, etc.

Supervisor – Dementia Telephone Advisors

Please note the deadline for submitting applications for this role is 23:59 on the closing date.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Supervisor Responsibilities:

We have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 5 main elements:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is a Supervisor working in our telephone based service; you will line manage a team of Advisers who are the first point of contact via phone, letter, email or social media, for people affected by dementia assessing their needs and identifying desired outcomes.

As a Dementia Adviser Supervisor (Telephone) you will manage your team to ensure the provision of a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

Supervisor Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a supervisory role in a telephone and e-mail based service. You will have excellent spoken and written English, and strong active listening and questioning skills. You will have the ability to coach, mentor and support staff, getting the best out of them. An NVQ level 4 or equivalent in a health and social care related subject would be an advantage.

You will have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met. Ideally you will have experience of integrated telephony systems.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Dementia Advisor Supervisor (Telephone)
Location: Birmingham
Contract type: Permanent, Full Time
Hours: 35 per week including approximately one week in four providing evening and weekend cover as part of Supervisor team rota
Salary: £25,300 - £27,628 actual per annum (depending on skills and experience)

Closing date: 31 January 2021
Interview date: 04 February 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, Senior Support Worker, Supervisor, Team Leader, etc.

PREVIOUS APPLICANTS NEED NOT APPLY

• £23,970 for 30 hours per week (based on a full time salary of £29,963)
• 30 hours per week (could be worked over 4 or 5 days)
• Permanent role
• Based in Shooters Hill / Greenwich (with some work at other BLG Mind locations) - currently home working

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of £4M, over 150 staff and 260 volunteers, we are one of the largest charities in the Mind network.

BLG Mind is commissioned by the Royal Borough of Greenwich to deliver the Dementia Advice and Information Support Service. Greenwich MindCare work in close partnership with Oxleas Memory Service, which is situated at the Memorial Hospital in Greenwich.

The service provision includes:

• Personalised advice and information

• Individual person-centred support planning

• Help to access other support, services and community resources

• Carer-specific workshops

• Follow up support and contact

The Senior Dementia Advisor is a dynamic and exciting role providing advice and person centred support to clients & carers across Greenwich including signposting and community bridge building in order to help people access community resources. In addition to carrying a caseload, the role involves line management and supervision of dementia advice staff and leading on external relationships in the Borough of Greenwich. The role may also require deputising for/ assisting the Dementia Support Hub Manager (Lewisham & Greenwich) as the project demands. 

Successful applicants will be expected to undergo an Enhanced level Disclosure and Barring Service check

Staff benefits include:

• a matched contribution pension scheme

• 25 days' holiday (pro-rata, rising with service)

• High quality supervision and training opportunities. 

Closing date: Thursday 4th February

Likely interview date: Week commencing 15th February (via Zoom/MS Teams)

• £11,097 for 15 hours per week (based on a full time salary of £27,744 for 37.5 hours per week)
• Hours could be worked as 2 days of 7.5 hours
• Permanent contract
• Based in London Borough of Lewisham (currently home working)

Bromley, Lewisham & Greenwich Mind is a highly regarded, innovative local charity working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of £4M, over 150 staff and 260 volunteers, we are one of the largest charities in the Mind network.

Our Lewisham Dementia Support Hub is a partnership of Mind, Sydenham Gardens, Carers Lewisham and South London and Maudsley NHS Foundation Trust and provides advice and information for individuals living with dementia and their carers.

We are looking for a part time Dementia Advisor, with a passion for supporting people to get the most out of life, to join our friendly and motivated team. The successful applicant must be willing to visit people in their homes in order to undertake comprehensive assessments. The advisor role includes running groups and activities for carers of people living with dementia. 

Dementia Advisors provide advice and person centred individual support, including signposting and community bridge building to help people access local resources. With experience of working in health or social care, including in community based services, you will have good communication, assessment and support planning skills.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.

Closing date: Sunday 24th January 2021

Likely interview date: Week commencing 8th February 2021

Can you help us make Wales a great place to grow older?

For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.

Age Cymru are recruiting for a part-time (14 hrs per week) Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the South Powys area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.

This post is a fixed term contract ending 31/03/22 working part time - 14 hours per week covering the South Powys area - South Powys - covering areas south of Llandrindod Wells (including Hay on Wye, Talgarth, Brecon, Builth Wells.)

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

About you

* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return

In return we can offer a generous holiday allowance of up to 27 days (pro rata), made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Additional Information

Age UK/Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a full-time Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Wrexham and Flintshire area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.

This post is a fixed term contract ending 31/03/22 working full time - 35 hours per week. The office base is Flint but the post covers Wrexham and Flintshire.

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

You will:

* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return:

In return we can offer a generous holiday allowance of 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Additional Information

Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a part-time (28 hrs per week) Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Denbighshire and Conwy area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.

This post is a fixed term contract ending 31/03/22 working part time - 28 hours per week, based in Llandudno but covering the Conwy and Denbighshire area. Salary £20,000 (FTE 25,000)

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

You will:

* Have experience and working knowledge of advocacy (instructed and non-instructed)* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return

In return we can offer a generous holiday allowance of up to 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Additional Information

Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are seeking an experienced, enthusiastic individual who wants to make a difference to the lives of people living with dementia and their carers. The ideal candidate will have experience of working with this client group in a similar role, have good written and verbal communications skills, including good digital skills, be committed to problem solving as part of a small team, and have a commitment to go the extra mile. This is a role which requires a range of skills and flexibility, but provides job satisfaction and the opportunity to develop skills and experience for those wishing to develop their career. Understanding of the diverse communities of East London helpful.

To apply, please submit a c.v. and personal statement explaining how you meet the requirements identified in the personal specification description in the job description.

Interviews start week commencing 11th January.

Marine Society and Sea Cadets are seeking to appoint a Volunteer and Business Support Manager to join our team in Bristol. You will currently work from home, but post COVID-19 we will offer flexible working remotely up to 3 days a week with the remaining time in the office. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £35,000 per annum.

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Volunteer and Business Support Manager to play a key role in helping deliver work across the South West Area. In particular, you will be responsible for supporting the 80 Sea Cadet Units across the Area in all aspects of business management: including governance, finance, growth, volunteering, and property issues.

Key areas of focus for our Volunteer and Business Support Manager include:

- Supporting volunteers and units by overseeing all aspects of business management and governance across Sea Cadet units (whom are independent charities) in the Area including the development of capacity and capability of their units through advice or signposting (where appropriate) on business, volunteering, growth, compliance, finance, fundraising & promotion, health & safety, recruitment, and property issues

- Supporting the AO through contributing to the development and monitoring of the Area business plan, overseeing the Area budget, compliance monitoring and management of business risk, and identifying growth opportunities

- Line managing Volunteer Support Administrator/s (VSA) and liaising directly with their functional manager in relation to their allocated workload

Our ideal Volunteer and Business Support Manager

- Educated to degree level or equivalent

- Experience of delivering business advice and contributing to business, growth, and development plans

- Experience of project planning and delivery, including monitoring and evaluation, and working to targets

- Managing and administering budgets

- Contributing to the development of organisational policy and procedures

- Experience of case, complaints, and investigation management

- Experienced in meeting and group facilitation and able to deal with conflict confidently and effectively

- Communication and interpersonal skills (written and spoken) with the ability to present information in a manner appropriate to the audience, including delivering presentations to large audiences

- Building partnerships

- Good influencing skills and an ability to foster and maintain successful working relationships with colleagues and contacts.

In return as our Volunteer and Business Support Manager you will receive:

- Pension Scheme

- Life Insurance

- Private Medical Insurance

- Employee Assistance Programme

- season ticket loans

- Eye Care

Closing date: 12pm 18th January 2021

Interview date: Tuesday 22nd January 2021

If you feel you have the skills and experience to become our Volunteer and Business Support Manager then please click “apply” below – we’d love to hear from you!

Applications should consist of a CV and supporting statement. Without this, we sadly will be unable to consider your application for this role.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Support Coordinator to our Moorcroft Day Centre (Older Person’s Service) team in Stoke-on-Trent, Staffordshire.

We are looking for an experienced practitioner, preferably with management experience to provide person centred care and support to people older people with learning disabilities and/or physical disabilities. The service provides personalised support at our Day Opportunities Service for Older People, and our Supported Living and Outreach services in Stoke-on-Trent. This service requires working at our day centre (open 8:30am-5pm) and flexibly within the wider community (this can include evenings and weekends) providing support to service users in their own homes. The service provides person centred care, support and activities to older service users with dementia and providing a friendly door to door transport service. Support duties can involve personal care, help with domestic tasks such as cooking and cleaning, or offering social/emotional support.

Support Coordinator Duties:

• Developing the Day Service provision by extending it out to the wider community

• Identifying and producing a monthly timetable of creative activities for all individuals accessing our service to encourage participation

• Providing respectful and bespoke personal care, emotional and practical support to each person

• Collaborating with service users, families, and the multi-disciplinary team to maximise service user outcomes

• Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements

• Supervising and supporting staff to best meet service user needs and preferences

  Experience is essential for this role, including good IT skills, and preferably a driving license and willingness to drive a mini-bus. You will be expected to work flexibly to meet the needs of the service, which will include evenings and weekends.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Support to complete the nationally recognised Care Certificate,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• All our staff are supported 24/7 by our out of hour’s teams.

This unique and challenging opportunity will provide you with an environment that offers personal and professional development. We will provide you with further managerial training and qualifications to best meet the needs of the service.

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Support Worker Responsibilities:

We are looking for an exceptional individual to join our Dementia Support Team predominately covering Cambridge City parts of South Cambridgeshire and St Ives but will include working across the whole of Cambridgeshire from time to time. Initially based at home, however, this will alter during 2021 and the post will be community based.

The Dementia Support Service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. As a Dementia Support Worker you will assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives. You will be part of a highly motivated and supportive team, sharing responsibility of some admin tasks, including duty telephone coverage.

You will build relationships with a range of local contacts. This will include networking with health and care professionals, marketing the Dementia Support Service and providing dementia support within GP practices to help people with a diagnosis get referred to the service as early as possible. You will also develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices. We provide support face-to-face, by telephone and online.
Please note that due to current restrictions in relation to Covid-19 pandemic our dementia support workers are working from home and the support service is restricted to telephone and online.

Support Worker Requirements:

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

It is essential you have good communication skills to meet the diverse needs of our community and to represent their needs to statutory and other voluntary agencies. It is desirable that you have had some experience of working with these types of agencies. Your communication skills will also need to include efficient use of IT systems to record data, write reports and communicate by email. You will have an understanding of client confidentiality which includes how this is applied when representing client needs.

You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgmental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently.

If this sounds like you and you wish to apply for this role, then we look forward to receiving your application. So, don’t delay apply today!

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Dementia Support Worker
Location: Cambridge and Ely
Contract type: Permanent
Hours: Full time, 35 hours per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience)

Closing Date: 21 January 2021
Interview Date: TBC

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 96282

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Relief Support Worker to our passionate and committed team in Stoke-on-Trent, Staffordshire.

We are looking for creative, caring and dedicated individuals to provide personalised support to work at our Day Opportunities Service for Older People, and our Supported Living and Outreach services in Stoke-on-Trent. This varied role involves working at the day centre (open 8:30am-5pm) and flexibly within the wider community (this can include evenings and weekends) providing support to service users in their own homes. You will be providing person centred care, support and activities to older service users with dementia and providing a friendly door to door transport service. Duties can involve personal care, help with domestic tasks such as cooking and cleaning, or offering social/emotional support. The ideal applicant will thrive working in a busy environment and be able to work well as a team and independently.

Support Worker Duties:

• To provide person centred care, support and activities to older service users with dementia

• Willingness to work at the day centre and visiting service users in their own home flexibly, to include evenings and weekends

• To support service users to access a wide range of interesting and stimulating activities, both within the centre and/or their own home which incorporates their preferences and interests

• To provide sensitive and respectful support for service users in respect of their personal care needs

• To liaise with the families of service users and keep them informed of the progress of service users.

  You must have good and clear communication skills that enables you to provide respectful personal care. Applicants must be at least 21 years old and have held a full, clean driving license for a minimum of 2 years as an essential requirement, in accordance with UK Law, to drive a service user mini bus. Relevant experience in essential for this role.

The Dementia Carers Wellbeing Coordinator will work with carers, families, external agencies (including health, social services and other voluntary sector providers). They will provide advice, and improved access to information, guidance and support to carers and families, with a specific 

focus on BAME groups and groups who tend not to engage in mainstream services, during the pre and post diagnostic process.

The service will offer a person-centred approach to carers and family members, helping them to focus on their own mental health and well-being, and enhance their independence, so they are able to identify their own needs, gain a greater level of independence and access appropriate services, thus managing their caring role more effectively and with less detriment to their own mental health.

CPSL Mind has a new, exciting career opportunity!

Job Title: Sessional Support Co-Host
Based: Remote Working
Hours: Part-time - Working days/evenings and weekends.
Salary: £15.00 per hour

About us

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Background to the role

We are excited to be working in partnership with the University of Cambridge to deliver a programme called ‘Mentally Healthy Universities’ which involves running the following two-hour training courses for students throughout the academic year:

• Tools and Techniques for Student Mental Health (a 4 X 2-hour programme)
• Looking After Your Mental Health at Work

We also run the following course for staff:

• Peer Support

About the role

This role is required to support the Mentally Healthy Universities Trainers with online training sessions.

Responsibilities include:

• managing the registration process for each course and be aware of attendees on the course, following procedures if anyone suddenly leaves without notice.
• managing the chat box on Zoom, responding to needs and queries as appropriate.
• monitoring and maintaining awareness of the participants at each session, and if someone shows signs of distress, or if you have concerns about a student’s welfare, be alert to this and move that person to a breakout room on Zoom or have a phone call. From there, follow agreed protocols to deal with any safeguarding issues. Where appropriate, signpost participants to alternative services to support their mental health and complete appropriate paperwork, keeping the MHU Project Lead aware of any action taken.
• resolve technology issues quickly (we provide some Zoom training, but you will need to feel confident to use your knowledge on Zoom)

About you

You should be passionate about helping others: supporting adults experiencing mental health issues, and/or their carers.  You should be enthusiastic and highly motivated, with strong and professional interpersonal skills and demonstrate the values of CPSL Mind.

We are an equal opportunities employer and welcome applications from all sections of the community.

Closing date: 21st January 2021 at 09:00
Interviews: to be advised

Candidates will be interviewed as and when suitable applications come in, so please don’t hesitate in applying.

PLEASE PRESS THE 'APPLY NOW' BUTTON FOR MORE INFORMATION ON HOW TO APPLY

Please read the person specification and job description for details and relate to the person specification in your application.

We will only accept complete applications, which should include: Application Form, Covering Letter and your completed Equality & Diversity Monitoring form. 

We are an equal opportunities employer and welcome applications from all sections of the community.

No agencies please.