Volunteer dementia advisor support jobs

We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society based in our knowledgeable and passionate Fylde and Wyre and wider North Lancashire team!
 
As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals, and facilitating peer support groups for people living with dementia on occasions in various location in the area!
 
Hours - 21 hours
Location - Community based in Fylde and Wyre (or within a commutable distance) with some homeworking
Interviews - 10 December 2025

You will need

- Confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 
- Ability to support people affected by dementia to maintain their independence, improve their sense of well-being, and help them take more control of their lives. 
- Able demonstrate your skills being proactive, organised, and able to work both independently and as part of a team.
- Strong IT skills for inputting detailed, factual case records on a client database and using virtual meeting software.
- Ability to travel across local area and wider area on occasions. 

What you’ll focus on:  

- Delivering personalised and tailored support to people affected by dementia. This could include the person living with dementia, carer, family or friends. 
- Being a named, trusted contact for people affected by dementia, enabling access to vital services whilst improving people’s sense of well-being, and giving people control over their lives and decisions. 
- Managing own caseload of clients and referring people to the appropriate health and social care organisations when required, including safeguarding’s. 
- Providing advice and guidance at local peer groups, specific dementia groups and community networks, whilst looking out for new opportunities to promote the service and maintain the profile of dementia services across the area. 

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique
perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

We have an exciting and rewarding opportunity for a compassionate and knowledgeable experienced Group Facilitator to join our Hertfordshire team to support our Dementia Support Group. Our Group Facilitators all have a shared passion to support people to maintain their independence, improve their sense of well-being, and help them take more control of their lives!

Location – Hertfordshire (with regular travel across the county) some homeworking required so reliable home Wi-Fi is required.
Hours – 28 per week
Interviews – 16th and 18th December

Alzheimer’s Society are working in partnership with Age UK and Carers in Hertfordshire to deliver the new Dementia Support contract called Memory Support Hertfordshire, managing 22 centre-based activities groups (weekly) across the local area, running carers and Young Onset specific groups both online and face-to face.   Our groups are well established and a crucial means of support to service users and carers.  This is an exciting time to join as we are in the process of reviewing our groups and we hope that this will result in us developing more groups (respite, specific communities or location specific) in the coming months. Our Group Facilitator’s have many key functions; this will include planning and coordinating weekly activity-based groups (could range from 2-4 groups per week).  You will plan engaging and supportive activities in a structured rolling 12-week program
with defined outcomes for each session and this will be done in consultation with service users and carers.  You will also coordinate volunteers that support your groups, work with local Dementia Advisers to provide 1-2-1 support for groups attendees and establish relationships with local organisations for the purposes of facilitating signposted support for service users. You will be joining a team of expert Group Facilitators and Dementia Advisers that are experienced and passionate about their work and they will support you to undertake your role successfully.  

About you:

- Passionate about supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Experience of managing, planning and supporting engaging groups sessions with people. 
- Strong communication skills to deliver advice and guidance with a non-judgmental and compassionate approach and collaborating with other professionals.
- Good IT skills, including experience working with databases and virtual meeting software (Teams / Zoom).
- Be able to travel independently across Hertfordshire and transport any resources required for your group sessions.

What you’ll focus on: 

- Managing and facilitating weekly activities-based groups (could range from 3-4 groups per week) across Hertfordshire 
- Planning a range of meaningful activities for your groups structed within a rolling 12-week program.  
- Resourcing and setting up your groups which could mean moving and setting up tables and chairs and clearing up at the end of the session
- Manage volunteers that support your groups.
- Offering support to group attendees and working with local Dementia Advisers to provide 1-2-1 support for groups attendees.

Interviews will take place week commencing 15th  December and if successful in getting through to the interview stage we will email you actual date interview on the week of 8th December. As part of the interview, you will be required to provide a 5 minute presentation details will be shared at interview stage

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.