Volunteer Development Officer Jobs in Charing Cross, Greater London

The London Diocesan Fund (LDF) is seeking a Head of Governance to lead its complex governance operations and work closely with the Bishop of London and General Secretary in developing church and charity best governance practice, based from Pimlico (London).

Job Summary

The Head of Governance is responsible for the effective and efficient running of the key governance bodies of the Diocese of London and its main charity, the London Diocesan Fund, providing strategic governance, constitutional and compliance advice to the Bishop of London, General Secretary and Trustees, offering first line advice and training service to deaneries and parishes on synodical governance.

Job responsibilities

• Provide strategic support to Trustees aligned with the Diocese's Vision.
• Ensure adherence to governance standards and oversee Synod planning.
• Stay updated on governance trends, offering strategic advice to stakeholders.
• Manage meetings, ensuring inclusivity and constitutional integrity.
• Lead election processes and facilitate member development initiatives.
• Ensure compliance with legal and regulatory requirements.
• Offer advisory support to clergy and oversee leadership development.
• Manage operational aspects, including line management and financial responsibilities.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

Essential

• Experience of working in a pressured governance environment and to tight deadlines.
• Educated to degree level or experience of governance in a charity or not for profit environment.
• IT proficiency (MS Office suite)
• Empathetic to the mission and values of the Church of England.
• Right to work in the UK.
• Willing and able to work evenings and weekends as required.

Desirable

• Experience of working in value-based organisation.
• Fellow or Associate of the Chartered Governance Institute, or comparable experience.

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

Interviews will be held on 11/12 July 2024 and second round interviews on 16 July 2024.

About us

Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it. 

This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales. 

Location:           Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy) 

About the role 

As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more. 

This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness. 

While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation. 

The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success. 

About you 

We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause. 

We’re looking for someone who… 

• Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally. 

• Has secured and developed significant corporate partnerships. 

• Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility. 

• Can think creatively about partnerships, leveraging the unique opportunities that Crisis has. 

• Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales. 

We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Wednesday 3 July 2024 (at 23:59)

Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.

Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Please note that this is a fixed-term contract for 8 months, starting September 2024

Location: Flexible with some paid travel to London (if based outside of London)​

A little bit about the role 

We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.

Some key responsibilities include:

• Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently​
• Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)​
• Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.

A little bit about you 

The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

We have a new opportunity for a Digital Engagement and Partnerships Manager to join the London Adult Service, working 37.5 hours a week.

Are you someone who enjoys collaborative working with internal and external stakeholders? Do you have experience reaching and engaging service users through digital means? Is considering the user experience an important part of the way you work?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus bank holidays, rising to 33 days plus bank holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the role and the London Adult Service:

The London Adult Service is a transformational service which aims to provide end-to-end support and casework to victims and witnesses of crime in London. The service is funded by the Mayor's Office for Police and Crime (MOPAC) and is a key part of the London criminal justice landscape. This role will play a pivotal part in supporting our external interface with our stakeholders. The role will be home-based, but attendance at our London office may sometimes be required for meetings.

As a Digital Engagement and Partnerships Manager you'll:

• Promote the London adult digital services to encourage referrals into the service.
• Oversee the implementation of key digital initiatives, working with partners to ensure a joined up user journey.
• Work with key stakeholders to encourage feedback and continuous improvement of the service.
• Manage the digital elements of the service ensuring operational teams are provided with assistance, for example with developing webinars and online group activities.

This role takes a matrix approach, reporting to the Head of Digital within the Communications and Digital team and also to staff within the London Adult Service.

We're looking for someone who can:

• Work collaboratively with colleagues and other internal and external stakeholders.
• Has experience developing content for websites, social media and webinars.
• Has experience planning and implementing strategies for improving user experience for digital services.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Who: We are looking for an experienced, self-starting Finance Manager for the Central Foundation Schools of London, a charity supporting two state schools in London, with investments and endowments in the region of £40m.

Responsibilities: The Finance Manager will be responsible through the CEO to the Board, for day-to-day management of the charity’s accounts and all financial operations. They will manage the financial record keeping, payroll, pensions, banking and oversee the tracking of Foundation’s investments and income. The postholder will provide accurate financial management information, including quarterly cashflow forecasting and management accounts and co-ordinating the annual budget setting process.  They will be responsible for preparing the annual accounts to the required standards and overseeing the annual audit process. They will also provide advice on a range of operational issues to ensure sound asset management, value for money and compliance with statutory requirements relevant to the charity’s financial operations. They will contribute to the shared leadership of the organisation including collaborating on the implementation of the Foundation’s strategy.

Our Work: For over 150 years, the Central Foundation Schools of London has supported two schools in inner London. Between them, the Girls’ School at Bow Road, Tower Hamlets and the Boys’ School is based in Cowper Street, Islington provide places to over 2,500 young people. Today, the Foundation continues to benefit students at these two schools while also supporting the schools to strengthen the opportunities, facilities and educational excellence for current and future students.

Our People: We are a small team with three part time staff managing the day to day work of the Foundation.  A Board of 18 trustees/directors volunteer their time and skills and collaborate closely with the small staff team. In 2022 the Board started a process of transformation and modernisation of the charity’s operations and processes. In 2023, alongside refreshing our governance, supporting two major building programmes and updating our financial operations, we established our first strategy addressing how we can best support the Schools over the next decade and more. 

The Role: To support the exciting opportunities presented by the new strategy, Central Foundation Schools for London are recruiting a permanent Finance Manager to provide professional management of the charity’s accounts, ensuring the charity’s operational effectiveness and efficiency, accurate financial management information and advice, preparation of the annual budget, management of our investment portfolio as well as compliance with statutory for the production of the Annual Statutory Accounts in compliance with latest SORP and legislation.

Experience: We are looking for a fully qualified accountant with good post-qualification experience with the ability to work independently and lead the charity’s financial operations.

Hours: Working 2 days a week, the appointed candidate will have the flexibility agree their working pattern with the chief executive. Ideally, the new Finance Manager would work Tuesday or Wednesday (or both) on site in the Foundation office when other staff members are also on site.

Our Offer: Salary £48,000 - £54,000 pro rata dependant on experience;b ased near Old Street, with flexibility in days/hours by agreement; enhanced employer pension with option to join from day 1; 25 days holiday plus bank holidays (pro-rata); taining and development support, including support for continuing professional development.

Sandy Bear is going through a period of development and we need our income to grow to achieve this. Our newly created Head of fundraising and marketing will play a pivitol role in achieving our ambition.

Supporting our existing Income generation and taking it to the next level, there is ample opportunity to put your stamp on fundraising within Sandy Bear. Whether you are an experienced fundrasier looking to develop your career, or a seasoned manager looking for a new challenge and can champion our cause, we want to hear from you.

Sandy Bear has a great team of volunteers and staff and this is an exciting time to be joining us and help implement different genres of fundraising.

This role is working across Wales, supporting our Wales based charity.

BACKGROUND

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, the Foundation provides specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty.  We take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it.  For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the CEO, Executive Director of Asylum Aid and Senior HR and Operations Officer.

OVERVIEW OF THE ROLE

 The Head of People is a new role for the organsiation and you will be joining us at an exciting time, as we are moving into new offices and seek to drive forward our new 2025-2030 strategy.  This role will play a pivotal role in implementing our objective to be an employer of choice. maintaining and evolving our strong team culture, and strengthening our position as leader in evidence based management and leadership practices.  In this role you will be supported to develop the capacity, capability and human resource systems of the organisation to achieve impact at scale with a strong and effective team and will work in close collaboration with the CEO, the members of the Executive Leadership Team and Management Team as well as the Senior HR and Operations Officer.

You will provide leadership in developing and implementing our People and Culture strategic objectives. Some of your immediate priorities will be undertaking a review of our current policies and systems, preparing for our Pay and Benefits Review and setting up a Wellbeing Review and Consultation.  You will also be asked to undertake a review of our equality, diversity and inclusion policy and the accompanying anti-racism action plan. You will bring your expertise in people and human resources to help secure the organisation’s  long-term sustainability and impact.

It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact, income and team satisfaction.  We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a people and strategic contribution to our ambition to grow impact with our team.

EQUAL OPPORTUNITIES

The Helen Bamber Foundation is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

RECRUITMENT PROCESS

Please note that you will require the right to work in the UK and the successful candidate will be offered the job subject to suitable references and a DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.  

Please submit an up to date CV and a covering letter, no longer than 2 pages, by 9am on 1st July 2024 by outlining your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Longlisted candidates are scheduled to be invited to a short introductory interview of 15 minutes on the 9th or 10th July.  Shortlisted candidates are scheduled to be invited to interview in the week commencing 15th July and will be conducted either in person or where needed via Zoom. 

We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

If you have any questions or would like to speak to someone about the role please contact Kerry Smith, Chief Executive Officer.

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, we launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women. More information about who we are can be found on our website.

About the role

Smart Works exists to empower all women who need help getting into work. We are currently in a significant growth phase, doubling the number of women we support to 10,000 women a year by 2025. As such, we require vital cornerstone funding and are seeking to establish a Major Gifts function, to secure donations from high-net worth individuals, that will enable us to achieve our mission and help thousands of women to transform their lives.

This is an exciting new role that provides an opportunity to build a new major gifts programme from scratch. Supported by the Director of Partnerships, you will work closely with the CEO, Board, and our network of 750 volunteers, to develop a giving strategy that will engage and grow a new pool of crucial supporters for Smart Works.

The successful candidate will be responsible for managing a portfolio of existing major donors, as well as conducting prospect research, developing bespoke stewardship materials, and securing five-figure and six-figure repeat gifts.

We seek an excellent communicator, with significant experience in influencing, negotiating and exceeding set targets. Creativity, an understanding of women’s fashion, and knowledge of wealth circles would also be advantageous.

Smart Works is a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising events, expert leadership panel discussions, fashion sales and exclusive events.

The Fundraising and Partnerships team are based in London. This is a hybrid role, working from a London centre at least twice per week, with the opportunity to work across our North, West and South London centres. Some evening and weekend work is required to lead on philanthropic fundraising and support wider partnership team events.

If you are a dynamic, proactive self-starter, with exceptional interpersonal skills and are passionate about supporting women into work, then this could be the ideal opportunity for you. We would love to hear from you.

Duties and responsibilities

Reporting to the Director of Partnerships, the successful candidate will:

• Lead the development and delivery of a giving programme, building a pipeline and carrying out proactive prospect research
• Secure five-figure and six-figure multi-year gifts from major donors, to exceed income targets
• Research and identify prospective major donors who could support Smart Works, through existing warm networks and via outreach to cold audiences
• Work collaboratively across teams and functions to produce creative and compelling propositions and materials to secure both core and restricted funding
• Represent Smart Works to a diverse range of stakeholders and audiences to generate income and raise brand awareness
• Develop cultivation events considering regional hotspots
• Acknowledge, thank and recognize donors appropriate to their level of support and ensure restricted gifts are appropriately allocated
• Manage donor database and reporting
• Support Smart Works’ local centres across the UK and share learnings and guidance to help others build their Major Gifts potential

Skills, knowledge and personal attributes

Essential Criteria

• A track record of cultivating strong and positive relationships with multiple, senior and high-net worth individuals
• Demonstrable experience of making the ask, and an ability to support senior staff, volunteers and trustees to do so
• Interpersonal verbal communication and presentation skills, in order to foster strong relationships with donors and networks alike
• Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact
• Proactive, ambitious team player, able to work from own initiative
• Passionate and enthusiastic about the mission and vision of Smart Works

Desirable Criteria

• Proven track record in securing six figure major gifts income
• Outstanding written communication skills and strong attention to detail
• An understanding of the Philanthropy landscape and its current challenges, opportunities and trends
• Experience in database management
• Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works

General duties of a Smart Works staff member

• Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions
• Adhere to our policies and procedures and be an ambassador for our charity
• Play your part in ensuring that each woman who comes through our door is treated with respect and empathy

Benefits, terms & conditions

• Full-time role, based across our three London centres
• Monday to Friday with typical working hours 9 am-5 pm in line with centre opening hours. Happy to discuss flexible working at interview
• Salary of £34,000 - £39,000 depending on experience
• 25 days annual leave, excluding bank holidays
• Company pension
• Positive, supportive working environment with opportunities for practical training and progression
• VIP access at Smart Works sales, events and pop-up shops
• All successful applicants must provide two satisfactory references and complete a Basic DBS check

How to apply

Please submit a CV and answer the following questions via our recruitment portal by 21st June at 5pm. Your application should be addressed to Hannah Sanders, Director of Partnerships

1. Why do you want to work for Smart Works? (Max 250 words)
2. What experiences and skills do you have that make you well suited to this role? (Max 400 words)
3. In your opinion, what individual or groups of people would make an excellent Major Donor for Smart Works? (Max 400 words)

Reasonable travel costs will be reimbursed for interviews. 

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Hours: Full-time, 37.5 hours per week  

Contract: Permanent

Salary: £35,692 - £38,143 per annum

Location: Stoke Newington, London

Start date: June 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

The Housing Coordinator (Supported Housing) leads PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. They will provide day to day supervision to other members of the Housing Team. The post holder will work from local offices, with access to PBHA’s main office in Haggerston where appropriate, however some of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Aims of the post

The Housing team provide work with vulnerable tenants, helping them to sustain their tenancy and participate in their community. The Housing Coordinator (Supported Housing) carries a small caseload, whilst managing a team of Housing Officers.

Specific Responsibilities

Staff Resources

• Supervising staff and volunteers in line with PBHA policies and procedures.

• Completing annual appraisals, sickness absence reviews and performance management.

• Representing PBHA at internal and external meetings as agreed with the Housing Services Manager.

• Ensuring quality service delivery via staff supervision and auditing.

Tenancy Sustainment

• To be responsible for working with a small caseload of tenants within a locality.

• Identifying individual tenancy needs through assessment and an identified Housing Plan which details risks, needs and move on plans.

• Regular contact with tenants as per plan.

• Provide a weekly housing management drop in at PBHA’s hubs.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with the ASB lead, Income Officer, the Finance and Enterprises and Training departments to provide effective prevention and management of rent arrears, escalating where necessary in accordance with policy and procedure.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescales.

• Arrange viewings and carry out sign ups of occupancy agreements and assist in the moving in/out process.

• Ensure tenants understand their rights and responsibilities in their occupancy agreements.

• Deal with complaints, nuisance and tenancy disputes as they arise.

• Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Carry out regular building inspections, helping tenants to report repairs.

• Take pride in PBHA’s property and assets and encourage tenants to do so.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Team Responsibilities

• Be part of the Operational Leadership Team

• Providing a drop-in service at the Hub

• Responsibility for authorising expenditure

• Involvement in the selection and induction of new workers and volunteers.

• Taking part in planning the team’s work and the annual plan

• Ensuring that proper records are kept, and information is passed to other team members as necessary.

• Ensure that PBHA’s systems are accurately updated specifically in relation to contact with tenants and service users.

Customer focused services

• Lead your team in promoting participation and co-production opportunities so that tenants/participants have maximum influence over the development of PBHA.

• Participate in a rota to provide cover for emergency situations outside of regular working hours. The Rota is additional to the 37.5-hour work week.

• Adhere to lone-working procedures.

• To positively respond to, promote and signpost tenants and participants to report complaints in line with PBHA’s practice.

• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.

• To take collective responsibility for any shortfalls identified through complaints rather than blaming others.

• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.

General Responsibilities

• Participate in key meetings.

• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required.

• Promote, develop and support PBHA’s ethos, values and impact.

• Provide cover for other managers and workers.

All staff are expected to: 

• Work co-operatively as part of a team and with other teams.

• Be involved in the selection and training of new workers and volunteers.

• Participate in staff training and development activities, one to ones and all relevant meetings.

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.

• Plan and organise own work with a minimum of day-to-day supervision.

• Undertake all other reasonable duties.

General Information

Please note that:

• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.

• All PBHA work premises are non-smoking. 

Access Information 

The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.

Main Conditions of Service

This is a full-time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings and some public holidays.

Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.

Annual leave entitlement is 26 days per year plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days.

Salaries are revised each year. The starting salary for this post is £35,692 (SCP 18 – 22). We will usually appoint at the start of the scale.

The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.

• To have an understanding of the particular wellbeing needs of minority ethnic groups.

• Good computer literacy including the ability to use Windows applications, database systems and MS office packages.

• Experience of forging working relationships as part of a team and in partnership with external statutory and voluntary agencies.  

• Experience of working in an outcome focused way.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative, good negotiation skills

• To be positive, resourceful and resilient when working in a challenging environment

• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities

• Good verbal, written and positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged

• Ability to manage, plan and take responsibility for your own caseload

• Effectively support PBHA’s tenants to progress to more independent accommodation through the acquisition of skills, confidence and supportive relationships

• Establish productive partnerships with a range of key stakeholders, internal and external, to ensure that project targets are met

• Organise work effectively by prioritising, planning and excellent time management

• Meet demanding targets in a difficult climate

• Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets

• Use IT effectively to prepare reports, marketing materials etc.

The successful candidate will need to be committed to:

• Improving quality and raising standards of service

• Enabling participants in the project to take control of their own lives and become involved in the overall running of the project

• PBHA’s Diversity and Equal Opportunities policy

• Co-operative team working

• Having the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice

It is desirable that the candidate will have:

• An understanding of peer support and the value of lived experience

• Supervisory experience

• A management qualification

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.

In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis.

As part of our service, we also aim to deliver a weekly group conversation class for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. While you will work with all young people in the service and support regularly with our day centre delivery, this role will focus on expanding our JET service to young refugees and asylum seekers, developing specialist networks and partnerships, and pathways to appropriate opportunities.

• Starting salary: £31,200
• Deadline to apply: 9am Tuesday 25 June

Please see our Job Pack for more information on the role.

New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.

In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis. You will also source and develop partnerships to create appropriate routes into employment and training opportunities. Alongside this, you will regularly support with delivery in our day-centre and will need to be able to work with young people from a range of backgrounds.

For more details, please see our Job Pack. 

• Starting salary: £31,200
• Deadline to apply: 9am Tuesday 25 June

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom)

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Corporate fundraising income at Bookmark has seen considerable growth over the last few years and we are looking for a Corporate Partnerships Executive to help with the development and management of corporate partnerships to support the charity's mission and income.​
 

Job Description​

Manage high-value partnerships​

• Deliver and grow a portfolio of four and five-figure corporate partnerships, ensuring a first-class stewardship journey that maximises partnership value and delivers on agreed objectives​
• Lead on the delivery of partner events and activities that engage our corporate supporters and maximise fundraising opportunities.​

​Drive new business​

• Contribute to the development and maintenance of a pipeline of prospective corporate partners, conducting research, making approaches, and securing meetings to drive new business.​
• Support the Research & Administration Officer with conducting regular research and analysis of the corporate social responsibility landscape, identifying trends, opportunities, and best practice in the sector.​
• Support the development and delivery of creative, innovative, and bespoke partnerships proposals that meet the needs of corporate partners, while aligning with the charity's strategic priorities.​

Support our corporate volunteers​

• Bookmark is lucky to have a strong corporate volunteering proposition and it is at the heart of many of our corporate partnerships. Work with our partners and Volunteers team to ensure the corporate volunteering journey is engaging and impactful.​

​Communicate and collaborate​

• Communicate the Bookmark mission with confidence to all our key external and internal stakeholders.​
• Support the team with internal and external reporting, and financial tracking for fundraising activities. ​​

Other​

• Use Salesforce to manage the accurate recording and forecasting of corporate income, enabling efficient reporting and KPI management. ​​
• Ensure Bookmark’s ethical fundraising policy is adhered to.​​

Person specification​

Essential skills and experience​

• Some experience of working in a fundraising, commercial, or related role.​
• Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders, both internal and external.​
• Excellent project management and organisational skills, with the ability to manage multiple projects and priorities.​
• Ability to work collaboratively as part of a team and with a range of internal stakeholders.​
• Attention to detail and the ability to maintain accurate records.​

​​Desirable skills and experience​

• Experience of corporate partnerships either in the charity or private sector.​
• Experience of managing databases and using CRM systems.​
• Experience of delivering events.​

​
Interview process 

There will be two rounds of interview. At least one of these will be in person at our London office . 

We are seeking an excellent Information & Education Coordinator to join our Services team within APF!

APF supports people affected by Pulmonary Fibrosis - a cruel and terminal lung scarring disease that cuts thousands of lives short in the UK each year. There’s no known cure, and it’s on the rise. We want to stop lives being lost to Pulmonary Fibrosis, and as we enter a new five-year strategic period, income growth underpins our ambitious and exciting plans to grow research, support and influencing.

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Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, we support personal development and offer a range of benefits:

·        25 days holiday plus bank holidays (plus additional discretionary days around Christmas)

·        Company Pension Scheme

·        Flexible, home-based working

·        Access to an Employee Assistance Programme including retail discounts, access to emotional support.

·        Death in Service scheme.

·        Company related sick pay when 6-month probation is complete.

·        A focus on personal development including access to training opportunities and coaching.

Application Details

·        Your CV

·        A supporting statement outlining how you meet the knowledge and experience criteria in no more than two sides of A4

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Closing Date: 9am 28th June 2024

Interviews: Teams call Thursday 4th July.

Pulmonary Fibrosis does not discriminate. Our team should reflect the diverse communities we exist to support. We warmly welcome applications from all candidates irrespective of age, disability, race (including colour, nationality, ethnic or national origin), sex, pregnancy or maternity, gender reassignment, sexual orientation, religion or belief, or marital or civil partnership status.

Action for Pulmonary Fibrosis is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

The Head of Counselling has overall responsibility for the smooth running of the clinical services, the recruitment of suitable counsellors, supervisors, and Strides HCC team to ensure the maintenance of high standards of service delivery. 

The role is an integral part of Strides, working with the CEO and other Heads of services to support the continuous development and delivery of services in line with Strides’ strategy. 

The main purpose of the role is to provide effective management and leadership of Strides HCC. The role focuses on the strategic development of the project, the financial management and financial sustainability of its operations, and the overseeing of all aspects of the clinical service delivery and clinical governance. 

KEY RESPONSIBILITIES

• To be accountable for all aspects of clinical governance in the service, reporting back to the CEO as required.

• Organise and chair the steering group meetings, review minutes and report back on actions and progress.

• Responsible for ensuring service(s) meet contractual, funding and legal obligations as applicable.

• Conduct regular management / quality audits and provide management reports on performance.

• Contribute to organisational policy and procedure development.

• Produce and revise service-specific policies, and oversee their implementation across the HCC service.

• Accountable for ensuring robust information management is in place; supporting the continuous Strides' information management systems and utilising management information reporting to assist management oversight of performance and to inform service developments.

• Alongside facilities management and service manager to proactively ensure that all key elements of effective health 

STRATEGIC MANAGEMENT

• Develop and embed deliverable annual plans for each service. Work with and support the other Heads of services      and safety management are in place for all services, including delegating specific duties as appropriate in each service and the SLT in promoting the work of Strides.

• To sustain existing and develop new business for HCC by raising the profile of HCC and by identifying, engaging,      and  building relationships with new clients and other mental health services.

• Develop professional networks and partnerships with a range of key stakeholders to aid service development.

• Anticipate and develop strategies to resolve service challenges or risks involving appropriate colleagues.

FINANCIAL RESPONSIBILITY

• To set an annual operational budget for each service in conjunction with service managers, finance team and senior  management.

• Act as budget holder for designated area, responsible for monitoring and controlling assigned budget, taking              corrective action where appropriate, and reporting as required.

• Work with service managers to ensure all financial and administrative processes are delivered to a high standard      within policies and procedures.

• To identify possible sources of income, working with fundraising colleagues on sourcing funding for service                development.

SAFEGUARDING

• Be responsible and accountable for ensuring HCC fully embeds excellent safeguarding practice and are fully aware  of organisational safeguarding policies and procedures.

• Act as key source of support, advice, and expertise for safeguarding for the service.

• Together with the Clinical Manager act as points of contact for counsellors and supervisors in case of urgent clinical  questions/issues. 

PEOPLE LEADERSHIP

• Create clear vision and objectives for service(s) under your leadership; empowering, motivating people to be fully      engaged and participate in the work and provide high standard clinical service.

• Through line management responsibilities, develop accountable service managers with clear expectations and          objectives, ensuring learning needs are assessed and met.

• To have regular, clear communication with direct reports and facilitate a ‘feedback loop’ to ensure your teams are fully  informed of organisational decision making and updates and team members are provided mechanisms to feed into organisational developments. 

• To ensure that staff operate at the level of competency specified for their posts; to coach, support and develop staff to enhance their levels of competency and to take effective steps to address underperformance.

• To work with service managers and HR team to ensure the best possible management of team members, ensuring    all matters are managed in line with Strides policies and procedures.

• Line manage the Service Manager and the Clinical Manager, and the Clinical Supervisors.

• Monitor and support the work of Supervisors & organise and chair quarterly supervisors’ meetings.

• Together with the Clinical Manager, organise an annual seminar program for HCC Counsellors and Assessors.

OTHER DUTIES AND RESPONSIBILITIES

• To contribute to Strides’ overall strategy and business plan.

• To work collaboratively and contribute to positive working relationships with team colleagues, wider Strides                colleagues and volunteers and to participate in reflective practice.

• To fully engage with and represent the area of responsibility as required in the system of organisational management and Board of Trustee meetings and Strides events.

• To keep abreast of current legislation and other developments relevant for the specific area of work.

• To maintain probity and transparency in all dealings and declare any interests that might affect the role.

• To adhere to Strides Diversity and Inclusion and Health and Safety Policy in all aspects of the work.

Interview Date: 5th July 2024