Volunteer development officer jobs

We at LEAH care deeply about some of the most vulnerable people who have been displaced from their own countries and homes and land on our shores through no fault of their own. Asylum seekers, refugees and victims of trafficking face significant barriers and we are totally focussed on supporting each individual to overcome those barriers. Our core programmes tackle a key barrier, which is a lack of functional English.

We are seeking a Head of Operations who aspires to be a Charity Director or CEO. They will hold extensive responsibilities for our programmes, delivery, IT, impact evaluation and other key areas. They will have excellent relationship management skills and display great leadership skills. 

LEAH is on a journey following the acquisition of another charity and the Head of Operations will have a crucial leadership role in managing change as well as overseeing the delivery of day-to-day operations.

​General:

Mary Hare educates 200 profoundly deaf children at its residential school in Berkshire, and we pride ourselves on our pupils’ achievements at GCSE, A Level as well as B Tech and Vocational Courses. We offer the opportunity to teach highly motivated children, in small classes, where you can make a real difference at this national centre of excellence for deaf education. No knowledge of sign language is required, as we follow an auditory/oral philosophy.

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The Role:

This is an opportunity to join a vibrant, dynamic and ambitious charity whose goal is to enable deaf children and young people to thrive and reach their full potential.

​The organisation has a good track record of raising substantial sums for major capital developments including an arts centre, new residential accommodation and most recently £4 million for a new Primary School for deaf children. ​You will be responsible for a small team and will need to be able to secure major donations from Trusts, Foundations and individuals.  The role is varied and takes in most areas of fundraising. You will also be responsible to for raising unrestricted funds annually.

The Fundraising Manager will manage the Trusts Fundraiser. The role works across two organisations: The Mary Hare Foundation and Mary Hare. These are two separate registered charities. The Mary Hare Foundation is the fundraising arm and Mary Hare is concerned with service delivery.

The largest fundraising targets are related to capital projects that are outlined by the School.There are some revenue fundraising targets, including the bursary scheme. The role is very hands on with both the management of fundraising and the implementation of fundraising activities, especially trust fundraising.

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About you: 

We are looking for someone with proven experience securing funding from trusts and foundations, with a strong track record of writing successful applications for significant grants (£200k+). You will be a confident and persuasive writer, able to communicate our impact concisely and compellingly, while building strong and long-lasting funder relationships. 

Proactive and tenacious, you excel at identifying and pursuing new funding opportunities. Highly organised, with keen attention to detail, you can manage multiple applications and deadlines effectively.

You will be familiar with organising a wide range of events and understand what makes a successful fundraising event.You will have experience of stewarding high level givers as well as securing donations from individuals and companies.You will also have:

• Excellent written skills to create accurate, powerful, compelling and persuasive copy in a range of formats. 
• Ability to match the needs of prospective funders with the needs of the charity. 
• Excellent networking and interpersonal skills with the ability to relate to people at all levels in person, on the phone, by video link or in written format. 
• Excellent organisational and project management skills, with the ability to plan and manage a demanding variety of tasks and manage conflicting priorities to meet deadlines.
• An entrepreneurial approach, able to identify and follow through new opportunities. Adaptable and flexible to a broad range of activities. 
• Self-starter with the ability to work under own initiative; driven and motivated to pursue new opportunities. Solid experience in tracking income and reporting. 

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Interview Date: Monday 7th July 2025

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Please note that Mary Hare adheres to Safer Recruitment Standards and as such all applications must be made via the Mary Hare website and using the Mary Hare Application Form.  Applications will only be considered via a completed Application Form; CV's cannot be accepted.

Mary Hare | Arlington Manor | Snelsmore Common | Newbury | Berkshire | RG14 3BQ

This School is committed to safeguarding children and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All shortlisted candidates will be asked to complete a criminal records self-disclosure form and successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. We are committed to securing genuine equality of opportunity in all aspects of our activities as an employer and education provider. The role you are applying for is ‘exempt’ from the Rehabilitation of Offenders Act 1974

A home is more than just bricks and mortar – it’s belonging, stability, and dignity. At P3, we’re passionate about making this a reality for everyone. We are now looking for a strategic and values driven leader to join our team as our new Head of Financial Planning. This is a new role to support our growing organisation, providing better insights to drive better decisions to continue our Mission.

About Us

P3 Housing is part of the wider P3 Group – a vibrant, forward-thinking charity and Community Benefit Society that believes everyone should have a place to call home. We provide a range of housing options tailored to individual needs: from 24-hour supported housing to self-contained flats and family homes. Through strong partnerships with local authorities and private landlords, we support people across the UK to live independently, safely, and with dignity.

The Role

 As Head of Financial Planning you will play a big role in shaping our financial strategy and lead on performance management with a particular focus on P3 Housing, our regulated housing arm.

Reporting to the Group CFO, you’ll be the driving force behind our financial planning, monthly management accounts, KPI reporting, and compliance. You will bring insight and clarity to our decision-making, helping us steer the organisation with confidence through changing times.

A key priority for the role will be leading the integration of a new finance system, ensuring it enables robust financial oversight, improved efficiencies, and smarter ways of working across the Group.

This is a great opportunity for an ambitious individual to combine their financial expertise with a mission that matters – creating homes and futures for people who need them most.

You will:

- Provide comprehensive financial management information across the P3 Group, with a focus on P3 Housing.

- Lead the delivery of timely, insightful management accounts and KPI reporting.

- Oversee the implementation and integration of a new finance system.

- Ensure financial compliance and control, embedding best practice throughout.

- Drive forward operational and strategic excellence in financial decision-making.

- Support the Group CFO in delivering sustainable financial strategies and embedding a culture of efficiency and accountability.

You’ll bring:

- Experience in leading systems implementation and financial transformation.

- Strong Leadership skills, with the ability to influence at all levels.

- An understanding of the regulatory framework governing a registered provider with particular emphasis on rent setting.

- A deep commitment to social purpose and the values that underpin our work.

Ready to bring clarity, innovation, and heart to financial leadership? Apply now and help us create a future where everyone has a place to call home.

What We Offer

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks, Blue Light card and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note that all applicants must have a valid right to work in the UK. We are unfortunately unable to accept applications from candidates who require a certificate of sponsorship.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

We are currently looking to recruit a dynamic Head of People to join Oxfordshire Mind and would really welcome applications for it.

Head of People
Hours: 30 hours per week
Salary: £51,510 - £55,438 per annumn (pro-rata - salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Osney Mead, Oxford OX2 & work from home with occasional travel across Oxon & Wokingham, Reading, West Berks

Join Us as Head of People

People are the very heart and soul of Oxfordshire Mind. The purpose of the People function is to ensure that the right people are recruited, developed and able to thrive to deliver our vision of ensuring everyone experiencing a mental health issue gets both support and respect.

The Head of People works closely with the Senior Management Team, Trustees and all staff and provides operational leadership of Oxfordshire Mind’s People services, including volunteers and involvement, to enable our Vision and Purpose and deliver our strategic objectives through our people.

This is a fantastic opportunity to be part of a passionate team and play a central role in this Oxfordshire and Berkshire West based charity. This role offers the chance for a proactive individual who is passionate about people, to confidently navigate us through the forthcoming period of change and delivery of new strategic objectives.

About you:

Reporting to the CEO and managing a talented team of 1 People Business Partner / Manager and 1 People Advisor, 1 HR and Recruitment Administrator, 1 Volunteering and Involvement Manager and 1 Volunteer Facilitator you will:

• Develop and implement HR strategies, processes and services aligned with our overall strategy and vision
• Lead on the production, delivery and evaluation of an organisation wide learning and development plan that develops people’s capability and reflects and supports the delivery of business goals.
• Develop Staff Wellbeing strategy and Wellbeing Action Plan.
• Lead the People function and team and be a pro-active member of the Senior Management Team and reporting to the board through the HR Sub Committee.
• Maintain Oxfordshire Mind’s position as an inclusive employer of choice and a great place to work by identifying and acting on opportunities to enhance our offering. This includes:
• Continually keeping under review the charity’s brand and proposition
• Developing and maintaining relationships with external stakeholders and networks
• Undertaking benchmarking
• Seeking feedback from internal colleagues and applicants
• Delivering new initiatives to support the charity’s EDIE strategy and action plan
• Ensure high quality delivery of HR responsibilities including policies and processes, HRIS, resourcing, reward, employee services, management development, employee relations and learning
• Be the appointed competent person to advise on Health & Safety across the organisation, this includes ongoing monitoring via KPI’s and internal audits and leading the Health & Safety committee meetings.
• Embed a co-productive approach with partners, managers and leaders to achieve strategy and targets
• Monitor and provide insight and guidance on the effectiveness of people management practices and processes via a range of KPIs
• Drive and deliver change initiatives in line with the organisation’s strategic objectives.
• Be an influential and visible figure in the business driving improvements forward in relation to people and culture
• Budget management and oversight.
• Maintain our people policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.
• Ensure HR compliance and risk management for employee relations issues and ensuring the organisation remains up to date with relevant legislation and compliance for HR aspects of the Mind Quality Mark.
• Provide management support and coaching to the Volunteering and Involvement Manager, working closely with them to define the longer-term strategy and future direction of Oxfordshire Mind’s volunteering and involvement strategy and ensure delivery against agreed and updated action plans.

Essential criteria

• Previous experience across most HR disciplines such as recruitment and retention, wellbeing, learning and development, reward, and HR and payroll administration as well as navigating complex HR issues
• Ability to think strategically, develop a clear vision for the organisation, and influence key stakeholders. Proven track record in making sound strategic decisions considering long-term impact
• Strong team manager who inspires and motivates hybrid and remote team members, promoting a positive and productive work environment
• Excellent verbal and written communication skills, including the ability to communicate complex ideas clearly and persuasively
• Strong relationship building skills at a senior level internally and externally and able to nurture partnerships and collaborative relationships with a range of organisations and stakeholders
• Ability to lead change projects from initiation to completion, ensuring timely and successful implementation
• Proficient in identifying and mitigating risks associated with change initiatives
• Experience of using office productivity software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) or equivalent and HRIS
• Takes a values-based approach to HR, aligning practices and decisions with the core values and culture of the organisation
• Has an understanding or passion for mental health and what we do
• Demonstrates self-awareness, emotional intelligence, and integrity, working with clarity and honesty
• Passionate about the organisational vision, inspiring and motivating teams towards ambitious goals. Visionary and resilient during periods of change

Desirable criteria

• Strong experience in all HR disciplines including organisational design and talent management
• Significant leadership experience gained at senior level in a complex environment including working with unions either formally or informally
• Experience of working in the charity/mental health sector or with a board of trustees

If this sounds like you then apply today to join an amazing organisation campaigning for better Mental Health and be part of something that is truly special.

Closing date: 10am 4th July
Shortlisting date: week commencing 7th July
Interview date: 14th July, and Second Stage Interview 22nd July
Interview location: Oxfordshire Mind, Osney Mead, 2 Kings Meadow, Oxford, OX2 0DP

Interested?

For more information and to complete your application, please click the Apply on Company website button.

You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

We are pleased to offer an exciting leadership opportunity at the Lollard Street Adventure Playground, the main activity of the Kennington Association (KA).

The ideal candidate needs to be a child-centred, proactive, enthusiastic individual, with a pragmatic and positive approach. They will need to demonstrate kindness, collaborative skills and strong leadership, fostering an environment of teamwork and mutual respect.                                                                

Highly organised and diligent, the successful applicant will be an excellent communicator, capable of managing multiple priorities while remaining adaptable to the evolving needs of the playground. A genuine passion for free play and a commitment to creating enriching experiences for children and young people are essential.

The Kennington Association (KA) is a registered charity and active community organisation based in North Lambeth. In 2013, the KA rescued the historic Lollard Street Adventure Playground (LSAP) from impending closure, brought on by local government spending cuts. With sustained funding from leading grant makers, the playground has since gone from strength to strength, winning Coolest Place to Play in the 2015 London Play Adventure Play Awards. It is now embarking on further development with a capital programme to replace the indoor play spaces, having already replaced the outdoor play structures and built new changing facilities which make our two sports pitches accessible to children with special needs. LSAP is a vibrant, welcoming space where children can engage in free play, and it offers a dynamic and rewarding environment for staff and volunteers alike.

Community Connectors Project Lead – Southwick
£34,000 – £41,000 | 18-month fixed-term contract | 4 days on site/community-based | Start date ASAP

Make a real difference in the lives of older people in West Sussex.

Are you a dynamic, community-minded leader with a heart for tackling isolation and building strong local networks? Keychange is looking for a passionate and proactive Project Lead to launch and lead our new Community Connectors project in Southwick. This is a rare opportunity to shape and deliver a service that connects churches, charities, and public sector organisations—ensuring older people can access the relational, practical, and spiritual support they need to thrive.

About the Role
This brand-new role is ideal for someone who thrives on turning vision into action. As Project Lead, you’ll:

• Design and implement the Community Connectors service, developing processes, partnerships, and evaluation frameworks.

• Build strong relationships with church leaders, charities, and public sector agencies.

• Empower church communities and volunteers to better support older people.

• Provide direct support in a small number of complex cases.

• Represent Keychange in relevant forums and networks to promote the project and build community links.

What We’re Looking For

Essential Criteria:

• Significant experience in community development or frontline work, ideally with older people or other vulnerable groups.

• Excellent written and verbal communication skills.

• Ability to engage confidently with a wide range of stakeholders, including churches and the voluntary sector.

• Experience in project planning and service design.

• Passion for tackling loneliness and enabling older people to live full and connected lives.

Desirable Criteria:

• Knowledge of community and voluntary support for older people in Southwick/West Sussex.

• Experience managing volunteers or delivering training and capacity building.

• Familiarity with Christian church communities and confidence speaking at church events.

• Experience with monitoring and evaluating community projects.

About Keychange
Keychange is a Christian charity that has been supporting people in need for over 100 years. We run residential care communities for older people, as well as supported housing for women and young people experiencing homelessness. At the heart of everything we do is a belief in the power of community and the dignity of every individual. Through Community Connectors, we’re extending that vision beyond our care homes—ensuring older people in the wider community are connected, supported, and able to flourish.

What We Offer

• Salary of £34,000 – £41,000 depending on experience

• 25 days annual leave plus bank holidays

• Employee assistance programme and life insurance

• Contributory pension scheme with employer match

• Scope for hybrid working (minimum 4 days in community/on site)

• Opportunity to lead and shape a new project from the ground up

How to Apply
Please apply with your CV and cover letter before the deadline date. 

Application Deadline: Midday, Thursday 3rd July
Remote first interviews: Wednesday 9th July
In-person final interviews: Monday 14th July
Start date: As soon as possible (subject to notice periods)

We’re looking for a strategically-minded leader to take forward our work in schools, including managing our new ‘Creating Supportive Environments’ project over the next three years. With knowledge and experience of the secondary school context in particular, the Programme Manager will lead on the development, delivery, and evaluation of new interventions in schools to sit alongside our ongoing delivery of the Rainbow Flag Award in the East of England.

Windmill Hill City Farm is an established community hub in central Bristol that offers an exciting range of services for local people. It has an award-winning café, bustling day-care nursery and active education and health and social care programmes.

An exciting new opportunity has become available as we are looking for an exceptional Finance Manager to join the senior management team. The role is responsible for the organisation’s financial functioning, including forecasting, risk management, systems and financial analysis. You will be responsible for producing financial reports to assist the CEO, board of trustees and senior team in making sound business decisions.

This is a hands-on role, where you will be managing day-to-day activity with a small and dedicated team. As part of the senior team, you will help develop, support and deliver the company vision, strategy and ethos.

We are excited to be recruiting a part-time role for an Operations Manager in our dynamic voluntary sector adolescent mental health service.

Open Door is a young people’s mental health charity that has been based in Haringey, North London for 49 years. It aims to improve mental health and life-chances of young people. We provide an ‘Open Door’ to free, high quality psychological therapy to 12–24-year-olds delivered by experienced and highly trained clinicians. We also support parents and carers, struggling with the issues their children face. We aim for access to be simple and over half of those we support, self-refer. Many young people who come to us have significant mental health difficulties and have faced barriers to services. Open Door delivers evidence informed practice and has been commended for our ambitious approach to outcome driven care. 

Open Door  received national recognition for  impact, as a 2024 finalist for Health Service Journal (HSJ) Award for Reducing Inequality and Improving Outcomes for Children and Young People  Open Door is community embedded, integrated into the local mental health infrastructure, commissioned by North Central London Integrated Care Board and part of the Haringey Child and Adolescent Mental Health Service single-point-of-access. We have a strategic voice which is used to advocate for young people’s mental health and influence practice. Last year we supported over 800 young people, parents and carers and offered over 8000 appointments. This is an exciting time to join Open Door. The candidate will have key role in ensuring Open Door’s operations are efficient and effective.

Open Door works from our bases in Crouch End and Tottenham and provides services in local secondary schools and the @Haringey Autism Hub. Most of our work is delivered in person ad this is what most young people tell us they want. Demand for the service is high. 

We are committed to equality, diversity and inclusion for our service users and staff. More than half of our young people are from global majority communities, and approximately 1 in 4 are neurodivergent.

Growing, maintaining and promoting a diverse team is important as we are made stronger by the unique capabilities, qualities and experience that each staff member brings to Open Door. We welcome applications from candidates with lived experience of all kinds, including global majority and/or neurodivergent candidates.

An exciting opportunity has arisen to join the Communications and Engagement Team as our Head of Communications and Engagement. 

The post will involve supporting the Union to deliver its communications strategy, as well as our democratic functions such as campaigning and leadership elections.  You'll lead the Communications and Engagement Team, and work closely with the Union team and University colleagues to ensure that we communicate effectively with our stakeholders.

Main responsibilities: 

Communications:

• Develop and deliver the Union’s overall Communications Strategy Develop and deliver effective communication plans for the Union’s projects and priorities
• Ensure that all communications channels are properly evaluated, and provide advice and guidance on which resources or strategies to deploy
• Manage the Union’s marketing and communications channels Oversee the Union’s data protection policies, ensuring that staff are aware of their responsibilities
• Responsible for managing the Union’s CRM/CMS, including owning the relationship with our supplier.
• Manage the correct application of the Union’s tone of voice across our communications channels, providing guidance, training and support where needed to teams and departments.
• Manage the Union’s visual identity through digital, video, and print, regularly reviewing and evolving the visual style.
• Regularly gather and communicate the impact made by the Union, including the development of impact reports 

Democratic functions:

• Ensuring that the Union is considered to be legitimately representative of its members by increasing engagement in and the quality of democratic activity. In doing so, ensure that the Union is truly democratic, and that all members and Officers adhere to the Union's constitution and bye-laws.
• Responsible for leading the Union’s democratic procedures, for example the annual elections or Annual Members’ Meetings
• Support the Elected Officers to communicate their priorities and campaigns to our members, helping our Officers effectively develop their own personal communications plans to raise their profile across the student community. 

Deadline: 

The closing date for applications is 11:59pm on 30/06/2025.

We intend to hold interviews on Fri 11 July. 

The Individual Giving Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income. Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters. 

The Individual Giving Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Individual Giving Manager will line manage the Fundraising Assistant, which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.

*Please note, this role has previously been advertised with the title of 'Supporter Relationship Manager' and recruitment has been extended, with a change in title to attract more applicants. Applications close at 9am on Monday 23rd June and interviews will be on Wednesday 25th and Thursday 26th June. We will be scheduling interviews throughout the recruitment period and reserve the right to close the application window before the advertised date.

Person Specification Essential knowledge, skills and experience:

• Three years+ experience of working in a supporter care charity fundraising role.
• Understanding of fundraising principles, relationship marketing and supporter care.
• Excellent written and verbal communication and interpersonal skills.
• High level copy writing skills.
• Experience of working with communications staff to support multi-channel fundraising campaigns.
• Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
• Good working knowledge of CRM databases and how to use them to steward supporters.
• Good knowledge of current data protection/GDPR regulation.
• Able to develop, initiate and maintain systems and procedures.
• IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
• A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.

Please see attached job description for further details about our charity, the purpose of the role and detailed duties and responsibilities.

As a key point of contact for incoming enquiries, you proactively connect with schools and community groups, working closely with the Visitor Experience Manager and the Marketing and Communications Manager to promote our Trinity site and grow our core business. Your outreach and relationship-building efforts play a vital role in driving interest, bookings, and long-term partnerships. You also oversee the Communicator engagement calendar, coordinating rota assignments in close collaboration with the Engagement and Logistics Lead. To help enrich our programme of activities, you maintain the volunteer contact list and schedule, ensuring clear communication and timely reminders ahead of each engagement. Beyond sales and delivery coordination, you provide essential support to our Communicators by sourcing materials and ensuring our workshop and show kit boxes are well-stocked and ready for action. Your role is essential to keeping CSC running smoothly and ensuring our visitors have the best possible experience.

Policy and Public Affairs Officer - National Youth Agency

The National Youth Agency is looking for a new Policy & Public Affairs Officer to join our Policy, Insights and External Affairs Team.

Contract: Permanent
Hours: Full-time - 37 hours per week 
Salary: £29,000 - £33,000 per annum (depending on experience and qualifications)

Remote: NYA is a remote working organisation. However, its home is in Leicester which is available for staff to work or host meetings. There is also the option of a workspace in London up to 2 days per week. This role will require regular travel to meetings, events and conferences in London and throughout England.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As Policy and Public Affairs Officer at the National Youth Agency, this is a unique opportunity to shape the future of youth work in England. You’ll be part of influencing national policy and driving change that directly impacts young people’s lives. Working within a dynamic and supportive team, you’ll be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates. Your work will ensure NYA stays ahead of the curve, responding swiftly to emerging policy trends and helping to shape national conversations. You’ll work with the team to use these policy insights to develop our influencing and advocacy efforts. If you’re keen to develop your career in policy and public affairs and want to contribute to meaningful change for young people, this role offers the opportunity to do just that.

Key responsibilities for this role will include:

Policy and public affairs support

• Research and track policy developments, political landscape changes, and other relevant areas to identify opportunities to further NYA’s policy calls.
• Monitor and report on parliamentary activities, government announcements, and consultations relevant to youth work.
• Compile and analyse data from various sources to support policy briefs, reports, and other written materials.
• Draft policy briefings, research summaries, consultation responses, letters, reports, newsletters and stakeholder communications.
• Maintain and develop stakeholder relationships and record engagement on the CRM system.
• Work with the team with the preparation and delivery of youth participation activities to support our policy influencing objectives.

Event support

• Support the organisation, coordination and note-taking for meetings and events, including webinars, roundtables and political party conference activity. 
• Support with planning and executing of large events including attendee registration, youth participation, materials preparation and using the CRM system.

Other

• Represent the Policy Team at external and internal meetings, policy forums and events.
• Work collaboratively with other teams and directorates to help build an understanding of the work of the Policy and Public Affairs team and effective working relationships across the organisation.

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221910

About the role

The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.

The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.

This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.

Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.

This role is open to consultants and secondments will be considered for the right candidate.

Please note this is a Fixed Term Maternity Cover role.

What you would be doing

• Strategic Management and Leadership
• Staff Management
• Financial Management
• Service Development and Delivery
• Health and Safety Management
• Ethical and Environmental Management
• Other duties, broadly in line with above key responsibilities

What we are looking for

• Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
• Experience of managing multiple budgets
• Successfully building partnerships for the benefit or the reputation of an organisation
• Experience of working effectively in student or membership led environment
• A working knowledge of membership-led activities
• Ability to work in a complex environment with the skills to develop productive
  relationships with a range of stakeholders

Please see Job Description and Person Specification for full list of duties and responsibilities.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page. Please see link on College website.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team (email on application site).

Closing date: 29 June 2025

Interviews expected to take place week commencing 7th July 2025.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.