Volunteer financial controller jobs

JOB TITLE: Director, Herts Welcomes Refugees

Salary: £40-45,000

Full-time post, remote working with potential for flexible hours

Responsible to: The Trustees through the Chair

Responsible for: The staff team Functional links with: The Trustees, the Management Committee, other relevant partner organisations within Hertfordshire and with refugee, asylum seeker and migrant organisations nationally.

Herts Welcomes Refugees is the leading charity in Hertfordshire providing welcome and practical support for refugees and asylum seekers.

With a new NLCB grant we need to develop in a way that is structured and sustainable, and that’s where you come in! Working closely with the Trustees, you’ll ensure that our passionate volunteers and staff team are enabled to deliver effectively for the refugee and asylum seeker communities we serve in Herts. This is a unique opportunity to help shape the organisation’s future. You’ll help us to support volunteers and staff and make sure that day-to-day services are responsive and align fully with our mission, vision and values. Ultimately, you will help build the strong foundations and infrastructure enabling HWR to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

Why work with us?

• Be part of a small, passionate, and values-driven team making very tangible differences for refugees and asylum seekers

• Help shape the future of the organisation at a pivotal stage of its development

• Take on a broad and varied leadership role

• Receive support for professional development and training

• Enjoy a remote and flexible working environment.

Introduction

Herts Welcomes Refugees is at a transitional stage of its development, moving from a charity 
managed entirely by volunteers to one in which a small team of paid staff at its core facilitate and 
support the trustees to guide the work of the 170 or so volunteers. The staff team currently 
comprises a Volunteer Coordinator an IT Support Assistant and soon we will also be recruiting an 
Administrative Assistant. The Director will also work collaboratively with the (volunteer) 
Management Committee, the volunteer teams delivering services across the county and those 
volunteers providing support in key areas such as evaluation media and safeguarding.

Having come through a period of rapid development in the last four years, we now need to 
consolidate our knowledge and experience and further professionalise how we operate to ensure 
the sustainability and further development of the charity. Whilst committed to remaining a 
volunteer led charity, we need an energetic and experienced Director to support the trustees in
achieving our objectives and take the charity into the next phase of its development.

This brand-new senior role, which is being created as part of a new three-year funding programme by the
National Lottery Community Fund, is key to the next stage of our development. The postholder 
will need to be flexible in working with the Trustees, existing staff team and volunteers to help 
steer the charity through this transition. 

Main purposes of the job: 
1. To work with the trustees and volunteers in developing, supporting and facilitating the work of 
the charity and its volunteers to increase the efficiency, effectiveness, quality and consistency of 
the services provided to refugees and asylum seekers.
2. To be responsible for the day-to-day management and administration of HWR in line with the 
organisation’s policies and in compliance with all applicable law and regulation and to manage the 
staff team to increase the efficiency of the administration of the charity.
3. To support the trustees in achieving HWR’s vision, mission and charitable objects and strategic 
objectives and ensure the sustainability of the charity
 

Major duties and responsibilities:
1. Working with trustees, staff and volunteers
1.1 To manage the staff team to ensure that individual volunteers and area teams are supported 
and enabled to offer effective services across the county. This will involve regular travel across Hertfordshire.
1.2 To work with the management group to ensure its effective organisation.
1.3 To ensure that HWR's values, vision, mission are promoted and practised throughout the 
organisation. 
1.4 To establish and maintain an effective system for the recruitment, management, training, 
support and development of volunteers and staff.
1.6 To support the organisation to ensure the inclusion and voice of service users throughout the 
organisation.
1.7 To ensure that structures and systems are in place to comply with law and regulation and to 
implement the charity’s policies.
1.8 To report to the trustees on the progress of the organisation and on other matters relevant to 
the discharge of the trustees’ responsibilities. 
1.9 To formulate proposals for submission to, and approval by, the trustees. 
1.10 Working with the trustees, to ensure that the organisation discharges its constitutional and 
legal obligations and that the necessary resources are provided and proper standards maintained
for the protection of people and the organisation's assets.

2. Fundraising, Financial and Risk 
2.1 To support the trustees in relation to HWR’s income generation activities in line with the 
organisation's priorities.
2.2 Together with the trustees to consider development of other income streams, including 
corporate fundraising and legacies.
2.3 To work with the Treasurer to help develop and monitor the budget. 
2.4 To oversee HWR’s outsourced payroll administration 
2.5 To support the trustees with identifying and managing risk.

3. Knowledge and Information Management
3.1 To develop and implement robust mechanisms for the monitoring, reporting and evaluation of 
HWR’s work, and the impact and outcomes of its services.
3.2 To work with trustees and staff and volunteers to ensure the efficient operation of the charity 
through the development of IT infrastructure, and efficient and effective delivery of services and 
back-office administration. 
3.3 To work with trustees and staff and volunteers to ensure compliance with all regulation and 
good practice in relation to data confidentiality, security, safeguarding and GDPR.

4. General Tasks
4.1 Share with other staff responsibility for providing office cover, including answering the 
telephone and website enquiries, keeping records and statistics and self-servicing your own 
administration. 
4.2 Carry out such other duties and responsibilities as may reasonably be required by the trustees, 
commensurate with the objectives and level of responsibilities held by the post. 

PERSONAL SPECIFICATION 
Skills, Knowledge, Experience and Abilities

Strategic Thinking and Service Delivery
• Knowledge and experience of the UK voluntary sector, preferably including the refugee and 
asylum sector and issues affecting refugees and asylum seekers
• Understanding and experience of working effectively with a range of partners to deliver 
services and effect positive change
• Good analytical and problem-solving skills, and ability to respond proactively and creatively
to changes in the external and internal environments
• Knowledge and experience of an organisation(s) providing individual services and advocacy 
for vulnerable people in community-based services
• Understanding and experience of volunteer management
• Experience of using user-feedback and effective data monitoring and reporting to improve 
services
• Experience of producing and contributing to strategic/business plans

Management, Leadership and Governance
• Experience and ability as an effective manager and team builder
• Ability to organise, plan and prioritise the workloads of the staff and volunteer teams
• Ability to motivate staff and volunteers working in a fast-changing environment 
• Ability to communicate our vision, mission, objectives and services for a wide range of 
audiences 
• Experience of working in a multi-cultural/diverse environment 
• Knowledge of HR best practice and HR policy development
• Commitment to and understanding of the principles and benefits of Equality, Diversity and 
Inclusion (EDI) in the workplace
• Understanding and knowledge of best practice in relation to Safeguarding and Health and 
Safety
• Ability to work effectively both individually and as part of a collaborative team

Communications
• Excellent interpersonal skills, both oral and written 
• Experience of communicating, networking and working collaboratively with a wide range of 
audiences and stakeholders to promote an organisation in its best light
• Computer literate with IT skills, experience of using standard office software, and 
familiarity with popular social media channels (LinkedIn, Facebook, Instagram)
• Experience of overseeing the production of occasional printed materials

Financial Management and Income Generation
• Understanding financial control within an organisation;
• Experience of leading or contributing to successful fundraising. 

Personal qualities 
• Commitment to the rights and protection of refugees and asylum seekers 
• Commitment to a participative management style
• Ability to work some evenings and occasional weekends 
• The ability to travel efficiently and economically to all parts of Herts. Since Herts is a large
county, this is highly likely to mean the ability to drive and access to a vehicle. (Expenses 
will be fully reimbursed subject to agreeing an appropriate home base for calculations).
• Commitment to the rights and protection of refugees and asylum seekers
• Appropriate degree of self-awareness and emotional intelligence
• Emotional resilience and ability to deal with stressful or difficult situations

When you apply for this position, please download and complete our application form.

Are you passionate about bringing people together to support a great cause? We’re looking for an enthusiastic and driven Community Fundraiser to join our team and help grow support for our vital work across the community.

Working closely with our Community Fundraising Manager, you’ll play a key role in inspiring individuals, schools, groups, and volunteers to get involved and give back. You’ll be proactive, creative, and confident in building strong relationships that boost both income and community engagement.

What You’ll Be Doing

• Engaging with local groups, schools and individuals - whether by phone, in person, or at events to increase income
• Coordinate and grow our collection pot network, ensuring regular collections 
• Support our amazing fundraising groups and individual supporters, generating publicity for their activities to enhance visibility and engagement. 
• Manage Just Giving and other online giving platforms for community events, and ensuring that donors and participants are thanked in a timely and appropriate manner
• Organise and support volunteers for events and campaigns as needed, making sure they feel valued and ready to help
• Respond to general telephone and in-person enquiries about donations and fundraising

About you

• Proven experience in community fundraising and volunteer management
• A strong understanding of relational fundraising and how to grow supporter networks
• Ability to manage and update budget/financial information to achieve income and expenditure targets
• Effective project management experience to take ideas from planning through to successful delivery
• Excellent interpersonal, communication, and organisational skills
• Strong writing skills to create clear, timely reports and communications
• Confidence in networking and representing the organisation at all levels

What We Offer

• 27 days holiday plus bank holidays
• Flexible and hybrid working options (minimum 2 days/week in office)
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project

The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.

As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.

Key Responsibilities:

• Lead income generation and partnership development
• Co-develop and implement strategic business initiatives
• Act as Deputy to the Chief Executive when required
• Engage service users in co-design and delivery of services

What we’re looking for:

• Proven experience in business development and strategic leadership
• Strong track record in securing funding and partnerships
• Excellent communication and stakeholder engagement skills
• Passion for service innovation and user-centred design

Join us in shaping the future of Maypole Services and making a lasting impact.

Position: Reception Administrator

Salary: Real Living Wage - £12.60 per hour

Hours: 15 hours p/w and 20 hours p/w contract, flexible and possible job share

Days of work: Mon – Fri 10am-4pm

Contract Type: Permanent

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT

Benefits:

• 4% Pension contribution 

• 6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service 

• Enhanced sickness pay 

• Employee Life Cover 

• Monthly independent therapeutic supervision 

• Take your birthday off 

• Salary sacrifice schemes- Holidays, Cycle to Work 

 Reporting to: Facilities Manager

Direct reports: None

Collaborating with: Receptionist/Administrator

Closing date: Monday, 10th November 2025 5pm 

Interview dates: Interviews will be conducted W/C 17th November

Start date: As soon as possible late November/early December 2025

Be part of something life-changing.  

At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.  

Now, we are looking for a warm, adaptable Receptionist Administrator who can confidently handle a wide variety of tasks while being the welcoming face of the charity. 

What we do:  

We support survivors through personalised, one-to-one help from our amazing team of trained staff, volunteer caseworkers, and counsellors. We also connect people to local services, support networks, and community programmes, depending on what they need.  

Our team helps turn houses into homes by decorating, painting, and finding essential furniture for those moving into council-provided housing.  

We also share our knowledge through training and workshops with other charities, businesses, and organisations working in this field—helping to build a better understanding of trafficking and how to support survivors well.  

To keep our work going, we raise money through events, donations, and sponsorships. We also contribute to national research and working groups so that survivors’ voices are heard and included in future policies and practices.  

By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives.  

About the Role: 

We’re looking for someone who is warm, approachable, and highly organised — someone who enjoys being the first point of contact and can represent the charity with professionalism and compassion.

The ideal candidate will be comfortable juggling a wide variety of tasks, staying calm under pressure, and adapting quickly to shifting priorities.

They’ll have excellent communication skills, a proactive attitude, and the ability to work both independently and as part of a team. Most importantly, they’ll be someone who takes pride in supporting others and shares our commitment to making a positive difference. 

What You’ll Be Doing:

This role is responsible for welcoming staff, clients, volunteers, tenants and visitors to Snowdrop by creating a safe and welcoming environment and supporting the wider team with administrative tasks. 

Reception Duties:  

This role is responsible for creating and maintaining a welcoming, safe and friendly atmosphere for service users, visitors, volunteers and staff members. This role is responsible for maintaining front of house, welcoming visitors, clients and guests, answering enquiries over the phone, via email and in person. 

Facilities Duties 

Liaising with Facilities Manager and supporting with facilities duties such as scheduling and supporting with internal and external room bookings, coordinating scheduled works and ensuring access for maintenance and external contractors as required. 

Administrative Duties:  

This person will play a key role in administering certain financial duties and assisting the Head of Finance and Resource with their reporting duties, keeping the organisation running in a smooth and efficient manner. 

Support the Wider Snowdrop Team:  

To work with the team to coordinate excellent service delivery and support for volunteers and service users in line with the Mission, Vision and Values of the Snowdrop Project. This can include participating in team meetings, away days and supporting and promoting internal activities, creating content for internal and external activities as required. 

Why Join Us? 

• Be part of a pioneering, survivor-focused charity making a real impact 

• Work in a supportive, inclusive and values-led organization 

• Have the freedom to bring your ideas to life and take ownership of your work 

• Join a team that celebrates progress, values growth, and genuinely cares 

• Receive a number of benefits including your birthday off and monthly therapeutic sessions 

Please see the Job Description document for full details and the Person Specification 

We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work. 

Please note- we will not be working with recuiters for this post.

Store Manager

Salary£24,375.00 per annum

LocationPeterborough

Weekly Hours37.5

The Vacancy

Job Title: Store Manager

Location: Peterborough

Salary: £24,375.00 per annum

Weekly Hours: 37.5

Reference: YMC1126765

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Peterborough store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, visit oput website 

Vacancy Reference: BfN2026/45

Job Title: Finance Officer

Salary: £15.73 per hour

Number of Posts: 1

Type of Contract: Permanent

Start Date: ASAP Start

Hours of Work: 28 per week

Working Pattern: Can be flexible, Must work Monday and Thursday

Work Location: Remote

Responsible to: Finance Manager

Closing Date: Shortlisting will take place as applications are submitted with official closing date being 11/11/2025.

Proposed Interview Date: 12/11/2025 and 14/11/2025

Job Information: We are seeking a detail oriented and dedicated bookkeeper to join our finance team. The ideal candidate will have a solid background in bookkeeping, excellent organisational skills and a passion for making a difference in the community. In this role you will be responsible for maintaining accurate financial records, processing transactions and preparing financial reports. If you are looking to apply your financial expertise in a meaningful way , we invite you to join us in making a positive impact

Assistant Store Manager

Salary£14,285.70 per annum

LocationThetford

Weekly Hours22.5

The Vacancy

Job Title: Assistant Store Manager

Location: Thetford

Salary: £14,285.70 per annum

Weekly Hours: 22.5

Reference: YMC1131800

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Salary £32,000 per annum rising to £33,000 in the second year

The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law

As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:

ü  30 days holidays plus bank holidays and long service increments.

ü  Hybrid working

ü  Flexible working

ü  Employee Assistance Programme

ü  Pension Scheme

The successful candidate will:

•  Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
• Receive support with training and mentoring advice to qualification.
• Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
• Be client focused with a results orientated approach and a commitment to our corporate vision.

We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.

Closing date for applications: 23:59 on Friday 28 November 2025.

For more information, a recruitment pack, and details on how to apply, please visit our website

Exciting opportunity for a charity sector Community Helpline Manager in Torbay

The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.

This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.  

We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.

We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.

If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.

Salary: £41,041 per annum.

For more information, please download an application pack from our website at Torbay Communities | Job Opportunities  - click 'redirect' and you can download the application pack

To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack

Please email completed applications to John Arcus - details in application pack

By 5pm on Thursday 13th November 2025

Interviews will be held across the 18th and 19th November (please keep both days free).

Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview. 

Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.

Our Community Services delivery team includes our Community Support/ Resources services. 

Our Head of Community Services will be:

• leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
• providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
• responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
• responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.

We’re looking for:

• experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
• experience and excellent working knowledge of volunteering and volunteer management and leadership  
• substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
• substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you passionate about standing alongside asylum seekers and refugees in these challenging times?

Are you keen to provide high quality support to people facing multiple and complex challenges?

Growing Together Levenshulme are looking for a Support Manager to work with asylum seekers and refugees, based at our therapeutic garden in Levenshulme, Manchester. You will join our People Support team (currently 1 staff and 6 volunteers), providing meaningful and impacting support to our project participants. We particularly encourage applications from people with lived experience of seeking asylum in the UK.

Application deadline 21 November 2025

We’d love to hear from you!

This is an important role, where the ideal candidate will be working closely with the Senior Finance Manager, encompasses a wide range of responsibilities. Within the financial accounts team the Senior Accounts Assistant will be responsible for ensuring the financial systems and processes are operating as designed and within agreed timelines.

With the Senior Finance Manager the Senior Accounts Assistant will allocate appropriate finance tasks between this role and the Senior Finance Technician. They will also oversee the outputs of the financial accounts team to ensure they are to an acceptable standard. 

The ideal candidate will demonstrate a proactive and adaptable approach, excellent attention to detail, strong time management skills, and relevant experience or transferable skills in team management and supporting change. 

Are you ready to take the lead in shaping innovative, secure and reliable technology infrastructure?

We have a new opportunity for a proactive Infrastructure Lead to join our growing Technology team. We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. As we build new skills, adopt product-led ways of working and expand our teams, we’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.

As the Infrastructure Lead, you’ll guide the maintenance, support, and continual improvement of the MND Association’s technology infrastructure. Ensuring systems are stable, secure, and efficient so our teams can focus on achieving our strategic objectives.

Key Responsibilities:

• Collaboration across Technology teams to maintain and enhance infrastructure in line with Association goals
• Provide expert technical support and troubleshooting for infrastructure issues, ensuring minimal disruption
• Monitor and manage servers, networks, firewalls, and cloud platforms to optimise performance and reliability
• Develop and implement security and infrastructure best practices, including proactive patch management and cyber security compliance
• Plan and deliver infrastructure projects such as upgrades and migrations with efficiency and minimal downtime
• Maintain clear and up-to-date documentation of configurations, processes, and changes
• Grow excellent relationships with internal and external stakeholders
• Track costs, ensuring alignment with financial plans and budgets
• Develop and test business continuity and disaster recovery plans to ensure resilience

About You:

• Extensive experience in infrastructure management or a similar role, with expertise in server and network management in hybrid environments
• Strong communication and stakeholder management skills, with the ability to work with cross-functional teams
• Strong understanding of networking concepts such as DNS, DHCP, and TCP/IP
• Confident working with Microsoft technologies including Windows Server, Entra ID, and Azure
• Experienced in managing virtual platforms such as VMware and Hyper-V
• Skilled in documenting systems and processes clearly and accurately
• Proven people management skills, with the ability to lead, support, and develop colleagues effectively
• Strong problem-solving and troubleshooting ability with a focus on delivering practical, secure, and reliable outcomes
• Ability to automate tasks through scripting (e.g. PowerShell), coding or orchestration tools

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: 1 day per week office attendance with flexibility to attend more when required.

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

We have an exciting opportunity for a dynamic, solution focussed finance professional to join our central team as Finance Manager. This is a pivotal role in the organisation, one where you’ll use your experience to ensure accurate and timely business information is prepared and published for decision making across the charity. As you build your knowledge and experience you’ll be able to improve processes and systems, and find the best ways to support the business.

Please see more about this role by clicking on the Job description.