Volunteer it support volunteer roles in croydon, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proud IT nerd or would like to be?
We are looking for someone to help provide IT support to our friendly team. You need to have a basic knowledge of IT systems, particularly Office 365 administration and be able to communicate clearly with non-technical team members.
Duties include Office 365 management, technical support including troubleshooting, hardware maintenance, user training, basic computer security and regular evaluation of IT systems and processes and suggesting improvements to enhance efficiency, productivity and security.
You will gain hands-on IT experience of various IT systems and processes which will improve your employability and have a positive impact in your community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to work at the frontline of suicide prevention?
At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.
Volunteer Befrienders are key to Maytree and work alongside Lead Befrieders to provide an open and containing space for people who are feeling suicidal. Befriending is as its sounds: sitting alongside our guests as a compassionate, confidential, and non-judgemental friend. Through active listening and human warmth our volunteers enable our guests to explore their feelings and their options in their own way and in their own time. This face-to-face support is not therapy; it is about being calm and committed and not afraid of difficult subjects, including suicide.
To fill a gap in services for the acutely suicidal. Offering brief stay crisis support and engagement with non-medical, compassionate Befrienders.
The client requests no contact from agencies or media sales.
We know that thousands of people in need of bereavement support are waiting to access ongoing bereavement support. We are now recruiting for additional volunteers, if you would like to know more about volunteering for this popular service, we would love to see you at our UYBO Open Day.
What will you be doing:
- Presenting and facilitating one off online group sessions for bereaved people with fellow volunteers
- Creating a safe, confidential, non-judgemental space to deliver practical bereavement information and guidance
- Facilitating peer engagement in small discussion groups
- Delivering clear messaging for onward signposting
Skills and experience you’ll need:
- Effective listening and communication skills
- Good IT literacy or an ability to learn (training will be provided)
- Access to a computer
- Comfortable talking about grief and death
- Empathetic and warm
- Confident facilitating discussion in a group setting
Want to find out more?
Join us for an Open Day on Wednesday 28th May 2025 (2:00pm to 3:30pm or 6:00pm to 7:30pm) to learn more, talk to current UYBO volunteers and find out about our training programme and the support we offer volunteers.
Please note that should you wish to become a UYBO Volunteer after attending the open day, we will be holding informal interviews from Monday 2nd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are seeking a proactive and innovative Digital Champion Volunteer to join our dynamic team. This role is pivotal in enhancing our online presence and driving our digital marketing initiatives. Could you make a difference as a volunteer Digital Champion?
We are looking for people with a good understanding of how to use computers,
smart phones and tablets to give peer support to people who are new to these
devices. You will help them to do things like:
• use Google
• set up an email account
• look for reliable health information online
• connect with friends and family using video calling
• use MS word to write a CV
• access job search websites
You need a good level of basic computer skills, but you don't have to be an IT
genius. Much more important is having enthusiasm and patience to spend some
time helping others to get online.
In return you’ll get:
- The opportunity to develop your own digital skills and knowledge
- Free accredited online training
- Access to a community of Champions to help each other and share ideas
- Ongoing support from a dedicated Digital Support Officer
- A Digital Record tracking achievements and learners helped – perfect to show prospective employers!
- A free DBS check
- Payment for travel expenses
- Immense satisfaction that you’ve made a difference to someone else
Find out more - see How to apply, above
Location: The Colin Bryant Centre, Unit A, 1 Longbow Apartments, Holbeck Road, Ealing, London, W13 9HB,
Time: Every Monday from 1pm to 4pm
Whilst the session time is fixed, we welcome volunteers who can volunteer
weekly, fortnightly or monthly.
Job Type: Volunteer
Schedule:
- Day shift
- Flexitime
Work Location: In person
Application deadline: 30/06/2025
Expected start date: 01/06/2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Helpline Advisor – Role Description
Purpose of role:
As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.
You will work remotely, with equipment and training provided.
If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.
Terms:
Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice.
Expenses may be paid, subject to agreement in advance .
Tasks could include:
· Answering calls on the Helpline
· Signposting to information on our website
· Responding to & following up enquiries by email
· Entering information onto our IT system
Skills and qualities:
· Professional qualification and/or clinical experience
· Enjoy working as part of a team
· Friendly and positive with a can-do attitude
· Well organised with good time management skills
· Empathetic and non-judgmental
· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)
· Able to follow ERIC’s policies, including safeguarding and confidentiality
· Willing to continuously develop professional practice.
To get everyone talking about good bladder & bowel health from birth, to empower families, deliver professional training & influence research & policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Doorstep Library, we’re dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support.
With 1 in 4 children in the UK leaving primary school unable to read or write properly, we recruit and train in-person and online volunteers to introduce children from under-resourced areas to the pleasure of reading.
What’s Involved?
As a Doorstep Library reading volunteer, you’ll visit the same families via Zoom every week with eBooks to share with the children and encourage their love of reading.
You will:
- Handpick eBooks from our online portals based on the children’s age, interests, and reading level
- Join families via Zoom with your volunteer partner for 20-minute reading sessions
- Make notes after the session to keep track of how the child/ren are progressing
Our unique home-based approach allows our volunteers to build trusting relationships with families, helping them to connect with the community and equip them with the skills they need to succeed later in life.
When and Where?
You can be based anywhere in the UK to become a Doorstep Library online volunteer.
- Time commitment: One evening a week (Regular Volunteer), one evening every other week (Semi-Regular Volunteer) or once every 3 weeks (Stand-In Volunteer) during school term times
- Hours per week: 2
- Days: Our projects run on Mondays, Tuesdays, or Thursdays from 4:30pm – 6:30pm
Why volunteer with Doorstep Library?
- It's incredibly fun! You get to explore your inner child and share your passion for books and reading.
- We invest in our team of volunteers to ensure they are valued, supported and are developing.
- You will be a part of the Doorstep Library community of families, volunteers and staff members.
- You can make a real difference to the lives of others. Providing you with a real sense of purpose and achievement.
- You give back to the community you live in or the community you visit every week.
- You build your confidence and improve your self-esteem and mental well-being.
- You will develop skills and enhance your C.V.
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Volunteer role: Phone Operator Assistant - Volunteer
Hours : Minimum of 1 day a week (hours negotiable)
Location: Kentish Town, Camden
Department: Support and Wellbeing
Reports to: Volunteer Lead
Benefits: Training provided, Travel costs, £5 for lunch for volunteers who work over 4 hours
Job Role Summary
Camden Carers is committed to equality, diversity and anti-racism. We welcome volunteers from all backgrounds and aim to make sure everyone can access our services in a fair and inclusive way.
As a volunteer phone operator assistant, you will help with answering incoming calls and handle a range of enquiries from Carers. You will be working closely with staff and other volunteers.
With training, you will:
- Answer incoming calls
- Help with queries
- Record information on our database (Charity Log)
- Transfer calls to the relevant staff member
- Book carers onto activities
- Schedule call backs
- Signpost carers to relevant organisations that provides services that Camden Carers does not provide.
Every day a staff member will be available to support you with any calls you’re unsure about. Your will make a difference by helping carers get the support they need.
Main Duties and Responsibilities
Answering Incoming Calls:
· Maintain professional boundaries
· Observe and comply with our GDPR and confidentiality policies
· Work alongside Camden Carers Staff and volunteers to manage incoming calls and enquiries
· Accurate data entry in database (Charity Log)
· Provide carers with information about Camden Carers and the services available
· Refer carers to relevant services internally or externally
· Follow Camden Carers’ policies and procedures
Security and data:
· Attend relevant GDPR training
· Assist in ensuring database records are up to date and accurate
Note: All volunteers are expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties and comply with our GDPR guidelines at all times.
Qualifications, Knowledge, Skills and Experience
Knowledge:
· Understanding of GDPR and confidentiality (D)
· Understanding of Equality, Diversity and Inclusion (D)
· Understanding of what Anti-racism is (D)
· Office 365 (D)
Skills:
· IT skills (MS Word and Excel) (D)
· Ability to use own initiative (D)
· Trustworthy and reliable (E)
· Good at managing tasks and meeting deadlines (D)
· Clear spoken and written communication (E)
· Confident with making calls, using computer systems and databases (D)
· Ability to pay close attention to details when inputting data (E)
· Reliable and a commitment to working on volunteering day/s (E)
Relevant Experience
· Experience in a similar admin role (D)
· Experience of using databases (D)
· Experience of handling sensitive information (D)
· Microsoft experience with Word & Excel (D)
· Knowledge of local support services in the Borough of Camden (D)
Training will be provided (E= Essential D= Desirable)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role:
Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness. We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.
Availability/commitment:
· To live in or near Hammersmith and Fulham, or travel regularly through
· To be able to spare 1-2 hours a week, preferably during working hours
Role of the Keep Active Volunteer:
· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].
· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.
· Support might include:
- A walk around their local community possibly going to the park or visiting shops.
- Encouraging them to complete a prescribed gentle exercise program.
- Keeping an older and sometimes isolated person company.
- Visiting someone in their homes to help them reach their exercise goals.
NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.
We will provide:
· Induction training and NHS Community Rehabilitation led training (weekday training).
· Regular contact and support from the project staff.
· Occasional social events for volunteers
· Occasional training opportunities for volunteers
· A reference after 3-6 months of volunteering with us
· An enhanced DBS check
· Reimbursement of travel expenses incurred during your volunteering
Skills needed:
· Good listening and communication skills and a good level of spoken English.
· Empathy and a kind and patience approach.
· Enthusiasm and commitment.
· A friendly personality.
· The desire to make a positive difference to someone’s health and wellbeing
· Ability to cope with clients who are unwell.
· A positive attitude towards empowering and improving the lives of older people
· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)
Accountable to:
Keep Active Coordinator
The client requests no contact from agencies or media sales.
Refettorio Felix is a community kitchen with an open-door policy in the Earl's Court area. We provide a safe haven and a warm, welcoming atmosphere for those facing homelessness and financial crises.
Using surplus food ingredients, our kitchen freshly prepares a three-course lunch for up to 140 people per weekday. We are looking for friendly and dedicated volunteers to support us in our mission to provide fresh and nutritious meals to our guests.
Your support will have a meaningful impact on the quality of lives of the most vulnerable members of the community. From trained and experienced Chefs to keen home cooks, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.
How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities
for our expert team of regional Community Fundraisers.
As part of a team of Community Fundraising Admin Volunteers, you’d help us to:
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.
What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.
We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be:
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds
• A good team player who understands the importance of collaboration
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people
with disabilities, and other underrepresented communities.
What can you gain from volunteering?
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates.
Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.
Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to lead a support group for people both living with and affected by Motor Neurone Disease, at our local in person support group meeting in Waltham Forest, 9.30am to 12.30 midday on the last Saturday of every month
What’s involved?
• Co – lead, with existing lead support group volunteer
• Organise once a month in person support group meetings, held on the last Saturday of the month, or drop-ins for people living with MND, their families and carers
• Send invites - where appropriate
• Arrange, organise and serve refreshments (all expenses can be claimed back of course!)
• Ensure that all who attend the events feel welcome, included and have an enjoyable social experience
• Regular check in' and communication with Community Support Coordinator
• Lead and manage, group support volunteers
This role will suit me if I:
• Am a good communicator
• Have good organisational skills
• Have warm and empathetic manner
• Am a team player
• Am able to encourage people to come along and meet others
What’s in it for me?
• Become part of a friendly and dedicated team
• Make a positive impact to the lives of people affected by MND
• Get access to a range of workshops and events
• Update your skills and experience
• Paid expenses for example travel
How flexible is the role?
Support Meeting Co - Lead, work from home for approximately 1 to 2 hours a week and attend in person monthly support group meetings (approx. 3/4 hours).
What sort of training/induction will I receive before starting?
You’ll be inducted into the role and receive training and informed about the Association, with full support from the Community Support Coordinator.
We are looking for someone who is dedicated and committed, that will work with the Community Support Coordinator to establish an in person support group in Waltham Forest.
The volunteer group support lead, must be committed to this role and attend every in person monthly meeting, with exceptions of holidays/sickness, where conversations with the Community Support Coordinator must take place in order to arrange appropriate cover in a timely manner.
We are looking for someone to be a part of the recruitment process when looking to expand the group volunteer support team. We are looking for someone that is comfortable with initial expenses of refreshments and biscuits for each group, which will be reimbursed upon submission of expense form and receipts
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
-
People Coordinator
-
Volunteer Engagement Coordinator
-
Referrals Coordinator
-
Training Coordinator
Key tasks and responsibilities
-
Track the attendance of all volunteers.
-
Maintain friendly relationships with caseworkers.
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Be the first point of contact for queries from volunteers and signpost to the relevant team/person.
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Support the accessibility needs of volunteers attending in person or online.
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Organise socials for the organisation.
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Feedback volunteer experiences to the management team.
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Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers.
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In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK.
Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.
How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities
for our expert team of regional Community Fundraisers.
As part of a team of Community Fundraising Admin Volunteers, you’d help us to:
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.
What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.
We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be:
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds
• A good team player who understands the importance of collaboration
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people
with disabilities, and other underrepresented communities.
What can you gain from volunteering?
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates.
Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.
Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



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