Volunteer volunteer roles in Greater london
VOLUNTEERING MANAGER @ REMIX
Lead the vibe. Grow the movement. Back young Londoners to rise.
REMIX is a youth charity with energy. We’re bold. We’re positive. We’re community-first. We back young Londoners with confidence, skills, networks, and opportunities to rise — on their terms, in their voice, with their power.
And now we’re looking for a Volunteering Manager who brings that same spark.
We want someone who is:
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Full of good vibes, warmth, and people energy
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A natural hype-person who lifts the room
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Organised but fun, structured but human
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Passionate about youth voice, culture, and community
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Ready to build a volunteer family that feels like home
What you’ll actually do:
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Recruit and welcome volunteers into the REMIX family
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Make volunteering fun, meaningful, and full of belonging
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Support volunteers with training, check-ins, and good vibes
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Build simple, smooth systems that help everyone shine
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Celebrate wins, boost confidence, and keep the energy high
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Help create spaces where young people feel seen, valued, unstoppable
Why this role matters:
Volunteers are the heartbeat of REMIX. They’re the mentors, the cheerleaders, the steady hands, the positive forces. You’ll be the person who brings them together, supports them, and helps them thrive.
Who this is perfect for:
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People who love people
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People who want to make a real difference
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People who vibe with youth culture and community energy
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People who want to help build a movement, not just a programme
If you’re ready to lead with heart, hype, and purpose — REMIX wants you.
Let’s build something powerful together.
REMIX
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our challenge
Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.
The Support Team at The Brain Tumour Charity are aiming to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding their counselling service. We know the difference that talking therapy can make and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.
How can you help?
As a Counselling Assessment Volunteer for this service, you will be the first point of call for new clients entering in to the service. This role will require you to talk to a wide range of people - from those newly diagnosed, to others at end of life and also bereaved. As a Counselling Assessment Volunteer, you will be required to:
- Carry out pre-booked counselling assessments with clients who have self-referred themselves into the counselling service
- Gather information through the assessment about the client’s circumstances, explore their needs, explain how the service can help and discuss with them whether the counselling service is suitable
- Confidently follow our safeguarding process, to ensure risk is assessed and appropriate steps are taken to safeguard each client’s well-being
- Observe confidentiality in line with our organisational policy
- Keep accurate and appropriate records on our internal database
We’re looking for...
Someone who is empathetic and supportive in nature, and who is excited by the opportunity to bring this counselling service to the wider brain tumour community. You will also need:
- Experience in providing emotional support to others, perhaps through another role focusing on bereavement, mental health or life limiting illnesses
- Ideally have had previous training in counselling, mental health first aid, or other relevant course
- Ability to work autonomously
- Relevant IT skills in order to maintain appropriate and accurate records on our counselling database
- As this is a home-based role, you will need access to a telephone and computer that you are happy to use for this service
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
What can you gain from volunteering?
- You’ll have the opportunity to apply your existing support skills in a new way
- You will join a pioneering team, who are passionate about expanding the counselling service
- You will be supported in your role and will have a check in and check out with a team member before and after each shift
Time commitment
We are looking for a commitment of 2 hours per week (minimum) which would allow you to carry out 2 assessments. All assessments must be carried out between 9:30am-4pm, Monday - Friday, and we would ask all volunteers to work on a rota system, volunteering at the same times each week.
Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out references for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal training, data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We may close applications early if we recieve a high number of applications for this role. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.
Key dates
Interviews: w/c 23 February 2026 and w/c 3 March 2026
Induction: w/c 9 March 2026
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in our mission to save lives at Essex & Herts Air Ambulance
We are looking for volunteers to assist our Shop Managers in our brand new shop in Hemel Hempstead
Key Volunteer Activities:
- Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
- Maintaining good stock rotation and levels at all times
- Helping with visual merchandising when needed
- Greeting customers in a friendly and approachable manner
- Understanding the Charities key standards and Values
- Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
- Assisting the Shop Manager on daily tasks such as banking and stock takes, recycling and shop rotas
- Maintaining a clean and tidy work place which encourages a happy environment to work in
- Commitment to being part of a regular rota
- Giving any other assistance in relation to the smooth running of the shop as may requested by the Shop Manager
- We also have some specialist retail volunteering roles in our shops and warehouse e.g. helping with e-commerce
- Our shifts are 4 hours but we have a flexible approach so can work around the hours available to you. Regular sign-up to the rota is appreciated. However, ideally we would like you be able to cover 2 or 3 shifts a week
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Volunteer Administrator
Reports to: Operations Lead
Hours: 2-5 hours per week. Fully flexible.
Contract type: Volunteer
Location: UK based remote role
Deadline for applications: 16/02/26
About Been There
Been There is a charity that provides peer mentoring, connecting people aged 18 and over with a vetted and trained mentor to help with any body image issues they may be experiencing. This gives them the opportunity to speak to someone who has ‘Been There’ themselves. Our Mentors are here to support, empower and, most importantly, listen.
Overview of the Role
Been There is looking for committed volunteers to support our small but growing team with essential administrative tasks. This is a flexible volunteer opportunity with several distinct roles available, allowing you to contribute your skills where they are most needed.
Volunteers will play a key part in supporting recruitment, operational processes, and Clinical Advisory Board (CAB) activities, helping us deliver safe, high-quality peer support services.
As a small but growing charity, we rely heavily on our volunteers to keep our services running effectively, so reliability and consistency are essential.
Candidates can apply for one or more of the specific areas below:
1. CAB Administration Volunteer
· Support the Clinical Advisory Board (CAB) by scheduling and preparing meetings, taking or reviewing minutes, and keeping the CAB site updated.
· Attend monthly CAB meetings on Teams (approx. 2 hours).
· Ideal for anyone with an interest in psychology, mental health, or related fields.
Skills/Attributes:
· Essential: Organised, detail-oriented, proactive, reliable, confident with digital tools.
· Desirable: Studying psychology, counselling, social work, or related fields; interest in mental health governance.
2. Recruitment Administration Volunteer
· Assist with recruiting new staff and volunteers.
· Conduct a first sift of applications based on agreed criteria, liaise with the CEO, and manage adverts on volunteer/job boards.
· Support communications with candidates and liaise with marketing/social media managers.
· Follow the charity’s Diversity, Equality and Inclusion (DEI) policy and legal recruitment requirements.
Skills/Attributes:
· Essential: Organised, methodical, proactive, reliable, professional communication, confidentiality.
· Desirable: Experience advertising roles online; liaising with social media teams.
3. Operations Administration Volunteer
· Support the Operations Manager and Lead with peer mentor recruitment, onboarding, operational workflows, and ad-hoc tasks.
· Liaise with social media and marketing for mentor recruitment and mentee advertising.
· Ensure operational processes comply with the charity’s DEI policy and legal requirements.
Skills/Attributes:
· Essential: Organised, detail-oriented, proactive, reliable, able to work independently, flexible.
· Desirable: Experience with social media or digital communications, recruitment campaigns, onboarding processes.
Why Join Been There?
· Make a direct impact in a small but growing charity supporting mental health and body image.
· Gain hands-on experience in administration, governance, recruitment, or operations.
· Flexible volunteering that fits around your schedule.
· Contribute to a peer support-focused service, recognised as an innovative approach to mental health support.
· Collaborate with a passionate team and develop your skills in a supportive environment.
Equality, Diversity & Inclusion
We are committed to building an inclusive organisation that reflects the communities we serve. We welcome applications from people of all backgrounds, and we particularly encourage those with lived experience of mental health challenges or peer support to apply. If you require any adjustments during the recruitment process, please let us know..
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for horse-experienced volunteers and/or volunteers with experience working with people with disabilities to help support our RDA participants during their weekday riding as therapy sessions.
Horse-based roles would include:
1) Support catching and bringing horses in from field or stable.
2)Helping groom and tack up
3)Leading horses (if experienced with horses or have completed internal training)
4)Side-helping - Walking alongside the participant on the ride to support them emotionally and help pass on instructions given by the Coach
Other roles would include:
1)Meets and greets with participants and parents and/or carers as they arrive for activities
2)Setting up the school before sessions and helping break down the school after sessions
3)Completing registers and helping with rotas
There are also opportunities for volunteers to undertake further training towards becoming a registered RDA Instructor. Our sessions are run entirely by volunteers. We are looking for positive, friendly and forward thinking individuals to join us!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
As a great communicator with ‘green fingers’ you will create a calm, nurturing environment in which to support the residents to gain gardening skills and to explore the possibility of growing their own food.
Activities
Inspire the residents to take an interest in the outdoor space at Amy’s Place and involve them in the development of a regular gardening and/or food growing club.
Help residents to develop their gardening skills and knowledge specific to growing food, through group workshops and individually tailored support, guidance and encouragement.
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. It might be every week or fortnight ideally for a minimum of 3 months.
Requirements
This role will require us to carry out an enhanced check through the disclosure and barring service.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application for and provide two references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants from charitable trusts and foundations are an essential source of funding for community organisations working with deaf children, young people and their families. This support allows communities to develop work that meets the needs of deaf children and young people. With your knowledge of grants and persuasive writing skills, you’ll help support communities to research and submit life-changing funding bids.
About you
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Aged 18 years and over
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Knowledge of potential funding sources both locally and nationally
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Ability to volunteer independently from home under your own initiative
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Well organised with good attention to detail
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Proactive and reliable
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Confident user of Microsoft packages and databases
What you will do
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Support community groups and organisations to identify and win new sources of funding
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Research trusts and foundations (both locally and nationally) that may support work in communities
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Prepare information about funders including deadlines and criteria for applications
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Develop links with funders and share information
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Work with organisations to write compelling applications that meet the required conditions
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Understand the boundaries of the role and ask for support where appropriate
What will you gain from the role?
Other volunteers have told us that training and volunteering has given them:
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Increased confidence and new skills
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A broader understanding of childhood deafness and the issues faced by families
We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a self-disclosure form, provide references, and complete our essential training.
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A sense of achievement by making a positive difference
Support and training
We will provide you with:
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Basic training to help keep yourself, others, and data safe
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Feedback on the funding bids to which you contribute and their outcomes
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A named point of contact at the National Deaf Children’s Society
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Reimbursement of agreed expenses such as travel costs
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Clear information about what to do and who to contact if you are worried about something
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.
Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.
A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers.
There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an in-person visit to an assembly or lunchtime/after-school training session.
Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students.
Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.
Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.
Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.
An exciting opportunity has arisen for a Volunteer Meet and Greet to support the Therapy Team at Mind in Enfield and Barnet (MiEB). This role involves sitting at the reception desk and acting as a first point of contact, helping to create a friendly, welcoming and supportive environment for clients, visitors and staff. You will offer clear directional guidance, practical assistance and information about services and activities, helping people feel safe, comfortable and supported when they arrive. This role is ideal for someone who enjoys engaging with others and contributing to a positive, inclusive space for individuals accessing mental health services.
Key Responsibilities:
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Help create a friendly and inclusive environment by greeting clients and visitors in a warm and professional manner
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Cover the reception desk and act as a first point of contact for enquiries
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Provide clear directional guidance and escort individuals to their destination where appropriate
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Ensure clients, visitors and staff sign in and out accurately
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Maintain accurate logs of calls and emails in line with service procedures
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Help maintain a tidy, calm and welcoming reception and waiting area
We welcome individuals with lived experience of mental health challenges to apply.
Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.
This is a part-time, volunteer (unpaid) role with flexible hours ranging from a minimum of 1 day (3–5 hours) up to 20 hours per week. Hours can be scheduled on Mondays, Tuesdays, Wednesdays, and Thursdays between 10:00am and 3:00pm. Please see the attached document for further details.
Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role.
Promoting good mental health and empowering everyone experiencing mental health problems to live with, manage and recover from their condition.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Volunteer Programme Manager
Join a movement built on care, dignity, and community.
Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for an organised, compassionate, people‑centred Volunteer Programme Manager to help coordinate and support the volunteer team that powers our work.
We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.
If you believe people deserve to be seen, heard, and supported — this role is for you.
What You’ll Do
As our Volunteer Programme Manager, you will:
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Coordinate the day‑to‑day experience of volunteers across all programmes
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Support volunteers delivering employability, wellbeing, digital skills, mentoring, and life‑skills sessions
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Manage volunteer rotas, schedules, and communication channels
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Ensure volunteers feel welcomed, valued, and supported throughout their journey
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Help deliver inductions, briefings, and check‑ins to maintain quality and consistency
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Work closely with the Head of People, Culture & Talent and Head of Service Delivery to ensure smooth, safe, trauma‑informed delivery
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Gather feedback from volunteers and participants to help improve our programmes
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Keep our volunteer community connected, informed, and inspired
This is a hands‑on coordination role where your work will directly shape the rhythm, reliability, and heart of our movement.
What We’re Looking For
You’ll thrive in this role if you are:
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Warm, organised, and values‑driven
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Experienced in volunteer coordination, programme support, community work, or people‑focused roles
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Confident managing schedules, communication, and logistics
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Skilled at building relationships and supporting volunteers
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Passionate about trauma‑informed, person‑centred practice
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Ready to help build something meaningful from the ground up
Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and coordination skills matter most.
Why Join Us
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Be part of a new, community‑powered movement
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Shape the volunteer experience from day one
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Work alongside people with lived experience, empathy, and heart
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Gain programme management experience in a growing charity
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Make a real difference to adults who feel unseen and unsupported
Time Commitment
- 4–8 hours per week, flexible
- Based in London (with hybrid options)
We Welcome You
We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.


