Volunteer volunteer roles in Greater london

Admin Volunteer

Hours: 2-5 hours per week, flexible

We are looking for a friendly, organised, and dependable volunteer to support our services in Basingstoke with administration activities for 2-3 hours a week, based in our Abingdon office. This is a wonderful opportunity for someone who enjoys administration, working with data, and supporting charities.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK.

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

 What will I be helping with?

• General office administration and administrative support
• Supporting the wider team with ad hoc administrative tasks such as shredding, scanning and archiving documents
• Maintaining database records in line with data protection requirements
• Collecting & inputting data 
• Answering the phone and taking phone messages

Skills needed

· Friendly, professional & adaptable to take on all admin tasks

• To be comfortable using Microsoft Office software
• Comfortable working with databases and willing to learn new systems
• Great organisational skills and an eye for detail
• Reliable, trustworthy, and able to maintain confidentiality in line with data protection
•  

Benefits to the volunteer

· Being part of a friendly supportive and welcoming team

· Comprehensive training & ongoing support for volunteers

· This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives. 

• The chance to develop new skills, build on your CV & gain confidence in a friendly work environment

· Volunteers can claim travel expenses

Volunteer Role: Gardening Volunteer

Hours: Flexible as agreed

Do you enjoy being outdoors, getting your hands dirty, and helping things grow? Join Seeability as a Gardening Volunteer and support people with learning disabilities, autism, and sight loss to enjoy gardening, nature, and time outdoors.

Whether you’re green-fingered or simply enjoy a bit of fresh air and teamwork, this is a fun and rewarding way to make a real difference.

What You Will Be Doing

As a Gardening Volunteer, you will support people we support to enjoy gardening activities and outdoor spaces. This could include:

• Planting flowers, herbs, fruits, and vegetables
• Watering plants and helping keep gardens tidy
• Supporting people to enjoy sensory gardening activities
• Sharing conversation, laughter, and time outdoors
• Encouraging creativity, confidence, and independence
• Helping create welcoming and enjoyable garden spaces

You do not need to be a gardening expert — just enthusiastic, patient, and happy to get involved.

The Difference You Will Make

Gardening can improve wellbeing, reduce stress, build confidence, and create opportunities for social connection.

Your support could help someone:

• Feel calm and relaxed outdoors
• Build confidence and learn new skills
• Enjoy sensory experiences and nature
• Feel included and connected
• Take pride in growing and caring for plants

Sometimes, planting a seed together can grow much more than flowers — it can grow confidence, friendship, and joy.

Skills Required

We are looking for volunteers who are:

• Friendly, patient, and reliable
• Empathic, understanding, and encouraging
• Enthusiastic about gardening or being outdoors
• Positive and supportive
• Comfortable supporting people with learning disabilities, autism, and sight loss

No previous experience is needed — just kindness, patience, and a willingness to have fun and get stuck in.

Requirements

• Complete a DBS check
• Provide references
• Complete online training provided by SeeAbility

We will support you throughout the process.

The Benefits of Volunteering

Volunteering with SeeAbility is rewarding, flexible, and enjoyable. Benefits include:

• Gaining valuable experience and new skills
• Meeting new people and becoming part of a supportive team
• Spending time outdoors and staying active
• Making a genuine difference in someone’s life
• Building confidence and communication skills
• Receiving training and ongoing support

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Overview

This is an exciting opportunity for a motivated and enthusiastic volunteer to join our Communications and Marketing team of volunteer professionals.

We are looking to appoint someone who has 7 or more years of professional experience in either Communications and Marketing and who has some experience of leading or / and managing a team in a Communications and Marketing environment.

Reports to: Head of Communications & Marketing 

Core duties and responsibilities

• To take part in department wide management and leadership activities
• To provide practical assistance to the Head of Department
• To support the planning of department activities
• To take on line management roles as assigned
• To provide effective supervision and guidance to other volunteers as delegated
• To work with the Head of Department to support progress and performance in relation to departmental activities to be undertaken
• To oversee departmental tasks
• To provide support and additional capacity with regards to progress of departmental relevant tasks

Requirements

• At least 7 or more years of relevant experience.
• Some experience (ideally 2 or more years) of managing or leading a team.
• To have some understanding of managing volunteers.
• Excellent writing and communication skills.
• IT literacy with own equipment (laptop and phone)
• Ability to work well in a team.
• Strong attention to detail and organisational skills.
• Ability to prioritise tasks and manage time effectively.
• Previous volunteering experience or experience in any kind of start up desirable
• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

JOB DESCRIPTION

Role Title: Charity Worker (Volunteer)
Organisation: Morning Star International Church (MSIC)
Location: Croydon, United Kingdom
Compensation: Voluntary (no salary) – support and accommodation may be provided as per charity guidelines.

About Morning Star International Church (MSIC)

Morning Star International Church (MSIC) is a Christ-centered, Pentecostal church based in Croydon, UK, serving a multi-ethnic and multi-generational congregation. Our mission is to share the love of Christ through worship, outreach, discipleship, and community service.
We are seeking temporary Charity Workers who feel called to support our ministry’s day-to-day activities, outreach programmes, and events on a voluntary and short-term basis.

Summary of Role

Charity Workers will assist in non-pastoral, non-salaried, and supportive functions of the church. Under the supervision of the ministry team, you will serve in a range of activities aimed at supporting the mission and community work of MSIC.

Key Duties and Responsibilities

These responsibilities are temporary and voluntary, supporting the charitable and religious objectives of Morning Star International Church.

• Welcoming and assist attendees during church services and events.
• Helping with ushering, seating arrangements, and basic hospitality (e.g., serving refreshments).
• Distributing service materials such as bulletins, flyers, and other church resources.
• Providing general support to church staff and volunteers during gatherings to ensure a smooth and welcoming experience for all.

Person Specification

Essential Attributes:

• A heart to serve others with humility and dedication.
• A personal commitment to the Christian faith.
• Willingness to work as part of a team and under supervision.
• Good interpersonal and communication skills.
• A flexible and adaptable approach.

Desirable Attributes:

• Experience in community or church-based volunteering.
• Familiarity with Pentecostal worship practices.
• Ability to communicate in English (spoken and written).
• Cultural awareness and sensitivity to diverse backgrounds.
• Knowledge of other languages (e.g., Swahili Language) is an asset.

Important Notes

• There is no contract of employment.
• The role is designed to support the charitable objectives of the ministry and provide the volunteer with experience in church-based events and service.
• No remuneration will be provided, though reasonable accommodation or support may be offered in line with charity regulations.

Application Process

To apply, please email the following documents:

• A current CV
• A cover letter detailing your interest in the role and your availability
• Two references (preferably church or ministry-related)

Reference Code: MSIC/CW0126

As a Gardening Volunteer at Croft House, you’ll play an important part in creating and maintaining a welcoming, therapeutic outdoor space for residents. Working alongside staff and residents, you’ll help care for the garden while supporting engaging, hands-on gardening activities.

This role is about more than plants — it’s about connection, wellbeing and creating a shared space where residents can relax, learn new skills and enjoy being outdoors. Your ideas and enthusiasm will help shape seasonal projects and themed gardening sessions throughout the year.

Key Duties

• Support the general upkeep of the garden (planting, watering, weeding, tidying and seasonal maintenance).

• Work alongside residents to co-create and deliver inclusive gardening sessions.

• Encourage and support residents to take part in hands-on gardening tasks.

• Help plan and contribute ideas for seasonal or themed activities (e.g. spring planting, sensory gardens, harvest projects).

• Promote a positive, safe and welcoming outdoor environment.

• Follow guidance from staff to ensure activities are safe and accessible for all.

About You

We’re looking for someone who:

• Has an interest in gardening (experience is helpful but not essential).

• Is friendly, patient and enjoys working with people.

• Feels confident supporting others in practical, hands-on tasks.

• Is reliable and able to commit to agreed volunteering times.

• Brings creativity and enthusiasm to help make the garden an engaging space.

• Values inclusion, wellbeing and creating supportive environments.

This is a rewarding opportunity to make a real difference while enjoying time outdoors and sharing your passion for gardening

Are you creative? Would you like to support others to express their emotions through arts and crafting?

Art plays a valuable role in mental wellbeing with research showing that crafting, regardless of the medium you use can boost your mood, self-confidence and reduce stress overall. Taking part in art-based activities increases our resilience and engages us in the here and now. You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products! We are recruiting for a volunteer to support and facilitate an art and craft group.

What you will be doing

• To prepare arts and craft sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of arts and/or crafts either in a professional, educational, or personal level
• Able to collaborate with individuals to plan an art group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature
• Ability to handle individuals with complex needs and work with a person-centred approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Could you use your voice to help tell stories that really matter?

As a Media Volunteer with Christian Aid, you’ll help bring powerful, real-life stories to life—sharing how supporters across the UK are creating change and challenging poverty. Whether it’s capturing moments from local events or shaping stories for media, you’ll play a key role in helping more people see the impact and feel inspired to act. 

This is a flexible, creative role where you can grow your skills while making a genuine difference. You’ll work alongside a supportive team, building confidence in writing, storytelling and media engagement—turning everyday experiences into stories that reach new audiences and spark action. If you enjoy connecting with people and want to use creativity for good, this could be a great fit. 

We're looking for volunteers in England, Scotland and Wales (where Welsh language skills would be a bonus).

Summary

Professors Without Borders is a UK and Luxembourg registered charity with a mission to improve access to quality education (SDG4) for all.

We are looking for volunteers to contribute to our fast growth and help us reach communities around the world.

This is a voluntary, remote opportunity with flexible responsibilities. It’s an ideal position for those looking to develop their skills, grow their network, and give back by contributing their expertise to a meaningful cause. You will align with our core values, believe passionately in the power of education, and uphold our ethical standards.

Who We’re Looking For

The ideal candidate will have:

• A passion for education and belief in our mission
• Excellent written communication skills in English
• A talent for graphic design
• Experience working with partners and stakeholders is a plus
• A proactive attitude, reliable, punctual, and possess an eagerness to learn

Written Communication and Programme Documentation

• Lead the drafting, editing, and refinement of supporting programme documents, including country reports, concept notes, post-programme notes, and partner-facing materials.
• Ensure all written outputs are clear, accurate, audience-appropriate, and aligned with Professors Without Borders' voice, messaging, and strategic priorities.

Graphic Design and Branding

• Support the visual design and presentation of programme documents and publications, ensuring materials are professional, accessible, and consistent with brand standards.
• Maintain visual identity across Professors Without Borders outputs, from internal templates to external-facing publications.

Programme Support

• Maintain a working understanding of all active programmes from inception to completion, ensuring written and visual outputs reflect current programme status and needs.
• Assist with logistics, partner meetings, and on-the-ground support during programme delivery as needed

Why Volunteer With Us?

• Make a meaningful impact on global education
• Gain valuable nonprofit experience
• Expand your professional network
• Flexible remote work fitting your schedule
• Potential to earn university internship credits (subject to your institution’s policies)

About Our Time
Our Time is the only UK charity dedicated to improving the lives of children growing up with a parent who has a mental illness.

Around 4 million children in the UK are affected, yet there is still no dedicated national support for this group. For over 20 years, Our Time has been making sure these children aren’t overlooked. We work across a child’s whole support network, offering training for professionals, resources for schools, and safe, welcoming spaces for families through our unique KidsTime Workshops.

Our mission is to break the cycle of intergenerational mental ill health by supporting and empowering children to live confident, connected, and emotionally healthy lives. We’re a small team with a big mission, and we’re always looking for passionate people and partners to help us reach more children and families.

About the “I Wish” campaign
Launching in September 2026 and running through to Mental Health Awareness Week 2027, “I Wish” is an ambitious awareness raising campaign. People with lived experience of parental mental illness share, in their own handwriting, in their own words, the one thing they wish an adult had known, asked, or done. The photograph series creates a powerful visual campaign that calls professionals to act and invites everyone to listen.

The campaign aims to:
• Reach new audiences and reduce stigma around parental mental illness
• Drive teachers and education professionals to sign up to Our Time’s training and school support services
• Build a cohort of committed schools across the academic year
• Generate national and education press coverage using compelling human stories backed by statistics
• Engage the wider public, supporters and donors

The role
We are looking for a PR-savvy volunteer to support around media outreach for the I Wish campaign launch. Working closely with Our Time’s Communications Lead, you will help us get this campaign in front of the journalists and editors who can amplify it; from education press to national human interest desks.

This is a hands-on, delivery-focused role. The campaign has a clear press release angle, strong statistics, and compelling human stories ready to go. We need someone to help us pitch them effectively.

What you’ll be doing
Building the media database
• Research and compile a tailored media list covering our priority target outlets: education press (TES, SecEd, Schools Week, Headteacher Update), national titles (Guardian Education, BBC, i paper), parenting media (Mumsnet, Netmums, Mother & Baby), mental health charity sector press, and relevant regional outlets
• Identify the right individual contacts (journalists, editors, and news desks) for each outlet and audience
• Maintain and organise the database so it is clear, up to date, and easy for the team to use going forward
• Access to Cision, Vuelio, or a similar media database is a significant advantage for this part of the role

Preparing pitches
• Working with the Communications Lead, develop tailored pitch angles for different outlets and audiences. For example, a data-led pitch for education press versus a human-interest pitch for national titles or parenting media
• Draft pitch emails and follow-up copy that is concise, compelling, and campaignready
• Help prepare supporting materials including ambassador story profiles and key statistics for journalists

Pitching and follow-up
• Send pitches to target journalists and editors, ahead of the campaign embargo lift (approx. 1–5 September 2026)
• Manage follow-up contact in a timely and professional way
• Track responses and coverage, flagging interest and opportunities to the Communications Lead
• Support any requests for interviews or additional information from media contacts

Who we’re looking for
We’d love to hear from you if you have:
• Experience in PR, journalism, communications, or a related field; agency, in-house, or freelance all welcome
• A good working knowledge of the UK media landscape, particularly education, national, and/or charity sector press
• Strong written communication skills and confidence drafting pitches and press materials
• A systematic, organised approach to building and maintaining media lists
• Access to Cision, Vuelio, or a similar media intelligence tool (desirable but not essential, we can work together on this if not)
• An interest in mental health, children’s wellbeing, education, or the charity sector
• Availability from August 2026, with the ability to commit through to October 2026

You don’t need to have volunteered for a charity before. What matters most is your PR instinct, your ability to craft a pitch, and your willingness to get stuck in.

What you’ll get in return
• The chance to work on a powerful campaign with real social impact
• Hands-on experience working with a small, dedicated charity team
• A named credit and reference on request
• Flexibility to fit the role around your existing commitments
• The knowledge that your work directly helps more children of parents with mental illness feel seen and supported

Time commitment
We’re asking for up to one day per week across August and September 2026, with the possibility of lighter-touch support continuing through to Mental Health Awareness Week in May 2027. That said, we know schedules vary, if you have more or less time available, but are keen to get involved, we'd love to chat. We’re happy to be flexible and work around what’s realistic for you

How to apply
Please get in touch with a brief note about your background and why this role appeals to you. We’d also love to hear if you have access to any media database tools. Applications are reviewed on a rolling basis. We hope to have someone in place by late July / early August 2026.

Do you have a direct Latin American background and financial expertise you want to put to meaningful use?

This is a great opportunity to contribute to the financial management and sustainability of a registered charity that has supported Latin American and other migrant communities through information, advice and guidance for vulnerable individuals, children and young people's activities and projects, adult education opportunities, and community-led cultural projects since 1983.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a voluntary, non-executive governance role with a time commitment of just 2 to 3 hours per month. As Finance Trustee, you will Chair our Finance and Fundraising Sub-Committee, providing board-level oversight of LAH's financial health: reviewing management accounts, scrutinising budgets and forecasts, ensuring our financial controls are robust, and supporting the wider Board of Trustees at Latin American House to understand financial risk and sustainability.

You will work closely with LAH Director and finance team, contributing to the approval of annual accounts and budgets, and ensuring we meet our Charity Commission and Companies House obligations.

This is strategic oversight, not day-to-day operations - the hands-on finance work stays with our staff.

If you have ever wanted your professional skills to serve your community, this is how.

What we are looking for

You will have a direct Latin American background, this is a requirement of LAH's governing documents, alongside experience in finance, accounting, budgeting, or financial management. You will be able to translate financial concepts clearly for non-finance trustees, bring sound judgement and analytical thinking, and be comfortable in an organisation where systems are still growing and developing.

You do not need prior trustee or charity experience. What matters is integrity, a collaborative spirit, and a genuine commitment to the communities LAH serves. 

What we offer

• A meaningful governance role at the heart of a values-driven organisation
• The chance to contribute your financial expertise directly to your community
• Full trustee induction and ongoing governance support
• A collaborative, committed Board of Trustees working towards a shared mission
• Reasonable out-of-pocket expenses reimbursed

Latin American House is a registered charity (1127253) and registered company (06720498). Trustees serve in a voluntary capacity.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.