Volunteer volunteer roles in London

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

The Wren Project is a volunteer-led charity that provides free, remote, one-to-one, ongoing listening support for people in distress and living with autoimmune disease. There are over 120 autoimmune diseases currently diagnosed by the NHS and these include Lupus, Multiple Sclerosis and Crohn's disease- they are all chronic illnesses which can have life altering impacts.

Volunteers at the Wren Project provide emotional listening support to people with autoimmune disease (our Wrens). In appointments, volunteers offer listening support, where Wrens can talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers join a regular fortnightly shift during which they meet with up to 2 Wrens in two 50-minute appointments. 

Volunteers do not need to have qualifications or any knowledge or experience of autoimmune disease. We are looking for warm, empathetic, caring and resilient individuals who want to help others and have the time to offer ongoing, non-judgemental, listening support. 

We are the only charity in the UK who provide support for all autoimmune diseases. Our vision is to build support and community for all four million people in the UK diagnosed with autoimmune disease. Our service would not be possible without the commitment, empathy and support of our volunteers.

WHAT VOLUNTEERING FOR US INVOLVES:

Application and training process:

• Send an application form via our website;

• Attend a group information and discovery conversation where you will learn more about the Wren Project and the listening role 

• Applicants will be invited to participate in a remote, 5-week training programme focusing on listening skills, courageous inquiry, turning towards difficulty and living with autoimmune disease;

• A final one-to-one assessment of readiness before being matched with a Wren.

• Please note, we access an applicant’s suitability for the role throughout the process.

The role:

• Join a regular fortnightly shift, whereby you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online.

• A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months.

• Access to ongoing support from other volunteers and the Operations team;

• Opportunities to support the charity in a variety of additional roles.

WHAT WE LOOK FOR IN VOLUNTEERS:

• A desire to support people in times of distress.

• An empathetic and understanding attitude.

• A commitment to offering ongoing support to those in distress and to reflect upon the experience.

• A quiet and private space to conduct appointments.

• Access to a computer, telephone and a reliable internet connection.

• Confidentiality, professionalism and reliability.

• The commitment to volunteer at the Wren Project for at least one year.

WHAT WE OFFER OUR VOLUNTEERS:

• Lifelong skills in deep listening.

• Extensive training in empathetic listening and supporting distress.

• An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment.

• A self-reflective approach to learning and development.

• An insight into life with chronic illness and mental health.

 Volunteering Opportunity 

Gardening Volunteer – Day Care Centre

What You’ll Do

Support the development and maintenance of our allotment space at the Mabel Churn Day Care Centre. You’ll help create a calm, welcoming outdoor environment where older people can enjoy nature, take part in light gardening activities, and connect with others.

You will:

· Help maintain the allotment space (e.g. watering, weeding, planting, harvesting)

· Support the set-up and upkeep of planting areas, raised beds, or pots

· Encourage and support clients to get involved in simple gardening tasks

· Help keep the outdoor space safe, tidy, and accessible

· Work with staff to plan seasonal planting or small garden projects

· Report any concerns or maintenance needs to staff

Skills You’ll Use or Develop

· Interest in gardening or outdoor activities (no expert knowledge needed)

· Friendly and patient approach when engaging with older people

· Ability to work independently and as part of a team

· Basic understanding of health and safety in an outdoor setting

· Creativity and initiative in developing the space

· Reliable and committed

Time Commitment

Flexible – ideally 2-4 hours per week

Weekdays 10:00 am and 2:00 pm

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To lead, structure, and oversee the organisation’s entire Story Intelligence function, ensuring a consistent, ethical, and high-quality pipeline of verified story leads is identified, tracked, and delivered to the Outreach Team in a timely and actionable format.

This role exists to convert raw discovery activity into a coordinated intelligence system that connects research, trend monitoring, story scouting, and contact discovery into a single, structured pipeline of qualified story opportunities.

The Story Research & Intelligence Manager is responsible for designing and maintaining the systems, standards, and workflows used to identify, assess, prioritise, and hand over potential stories. This includes ensuring that all story leads are relevant, appropriately contextualised, and aligned with the organisation’s mission and safeguarding principles before they progress to outreach.

A core function of this role is to ensure clarity and alignment between the Story Intelligence Team and the Outreach Team, so that outreach activity is always based on well-qualified, well-understood, and appropriately prioritised story leads rather than fragmented or incomplete information.

The role also ensures consistency in how stories are evaluated, categorised, and prioritised, maintaining a structured pipeline that supports both short-term outreach targets and long-term narrative development goals.

Ultimately, this position serves as the strategic control centre for story discovery—ensuring the organisation maintains a disciplined, scalable, and ethically grounded system for turning public narratives, emerging conversations, and lived experiences into structured opportunities for engagement and storytelling.

About the role:

The Story Research Intelligence Manager oversees the story discovery process and manages a team responsible for sourcing potential guests across social media, news outlets, podcasts, documentaries, books, charities, advocacy groups, support networks, and community organisations.

The manager ensures a consistent pipeline of qualified story leads is passed to the Outreach Team.

They develop approved systems for tracking leads, prioritising opportunities, and maintaining story databases.

Ideal Candidate

• Naturally curious.

• Strong investigative mindset.

• Excellent organiser.

• Passionate about storytelling and social impact.

• Able to manage multiple projects simultaneously.

• Understands survivor-centred approaches.

Experience Required

• Journalism.

• Documentary production.

• Talent sourcing.

• Podcast booking.

• Research management.

• Campaign research.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Fundraising and Partnerships Volunteer

The Goal: Help us build the relationships that fuel our work. You’ll be part of the team that finds the resources we need to grow.

We’d love help with:

• Researching Opportunities: Finding new grants, trusts, or local businesses who might want to partner with us.

• Drafting Bids: Helping us write compelling stories and applications for funding.

• Relationship Building: Supporting our communications with current donors to keep them updated on our success.

What you bring:

• A gift for storytelling and clear, persuasive writing.

• A friendly, professional manner and a love for networking.

• Persistence and a "hunter" mindset for finding new opportunities.

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Operations Volunteer

The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.

We’d love help with:

• Daily Support: Helping with office admin, logistics, or coordinating meetings.

• Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.

• People Support: Helping with the "welcome" process for new staff or volunteers.

What you bring:

• A proactive, "can-do" attitude and a knack for multitasking.

• Great people skills and an organised approach to busy days.

• Tech-savviness (or a quick ability to learn new software).

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Legal and Governance Volunteer

The Goal: Help us stay safe and sound. You’ll support the team in ensuring we operate with integrity and stay up-to-date with all the "must-haves" of running a charity.

We’d love help with:

• Keeping us Current: Helping us review and update our internal policies and guidelines.

• Research: Looking into specific charity regulations or data protection (GDPR) questions.

• Organising Governance: Supporting the Board with paperwork and ensuring our records are in top shape.

What you bring:

• A legal or administrative background (or you’re currently studying in these fields).

• A keen eye for detail and a love for clear, fair rules.

• The ability to take complex information and make it easy for the team to follow.

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Strategy and Programme Volunteer

The Goal: Help us turn our big dreams into reality. You will be part of the team that takes our ambitions and builds them into practical, life-changing projects.

We’d love help with:

• Planning the Journey: Helping us draft clear project plans and timelines.

• Tracking our Progress: Helping us collect information to see how well our projects are doing.

• Organising Teams: Assisting with the coordination of different tasks to keep everything running on time.

What you bring:

• An organised mind and a love for "getting things done."

• Experience in project management or a strong interest in how charities run.

• The ability to see the steps needed to reach a big goal.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To design and oversee a safe, ethical, and structured outreach system for engaging potential CSA survivors who may want to share their stories publicly or anonymously.

About the role:

This role leads the entire outreach strategy for survivor engagement across social media, podcasts, referrals, and community networks. They ensure all communication is trauma-informed, consent-led, and does not exploit or pressure vulnerable individuals.

They create safe entry points for survivors to self-identify interest in sharing their story and establish referral pathways into the production team.

They also act as the final gatekeeper before any survivor is contacted for interview consideration.

Ideal Candidate

• Experience working with trauma survivors, advocacy groups, or social impact organisations

• Deep understanding of safeguarding principles

• Emotionally mature, calm, non-reactive communicator

• Experience in ethical storytelling or documentary/podcast environments

• Comfortable working in sensitive, high-emotion subject matter

Experience

• Trauma-informed care training or equivalent lived/professional experience

• Background in NGOs, survivor support organisations, or advocacy

• Experience in safeguarding frameworks (children/adults at risk)

• Media or communications experience in sensitive storytelling

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers  to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To identify, engage, and build trust with online and offline communities where survivors are already voluntarily sharing or expressing interest in telling their story.

About the role:

These coordinators manage daily outreach across platforms such as Instagram, TikTok, Facebook groups, forums, survivor networks, and advocacy spaces.

They:

• Share safe content invitations

• Build community trust over time

• Respond to inbound interest

• Direct individuals to safe intake processes

• Support anonymous entry pathways

Ideal Candidate

• Highly emotionally intelligent and respectful communicator

• Experienced in community building or social impact outreach

• Comfortable discussing sensitive topics with care

• Strong understanding of boundaries and non-intrusive engagement

Experience

• Social media community management OR NGO outreach

• Experience working with vulnerable communities

• Basic trauma awareness training preferred

• Strong written communication skills

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To manage the first point of structured contact for survivors who choose to come forward.

About the role:

This role handles all inbound expressions of interest. They conduct gentle, structured pre-screening conversations to understand:

• Readiness to share

• Emotional safety considerations

• Preferred anonymity level

• Boundaries and consent

They do NOT conduct interviews. They prepare individuals for referral into production or therapeutic support pathways.

Ideal Candidate

• Calm, grounded, empathetic communicator

• Experience in counselling, support work, or helpline environments

• Strong emotional containment skills

• Ability to hold sensitive conversations without leading or influencing narratives

Experience

• Helpline work, counselling support, or victim support services

• Mental health support or social work background

• Training in active listening and trauma response

• Safeguarding awareness

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Volunteering in one of our shops not only makes a difference to those we care for, it will make a difference to your life too. In our vibrant, sociable shops you will find new friends, colleagues, whilst gaining a wealth of valuable experience and also bagging a bargain for yourself!

Our shop volunteers are an important part of the work we do at Princess Alice Hospice. On your local high streets, they help our shops turn takings directly into outstanding care.

If you’re comfortable interacting with the public, enjoy working as part of a team, and have an eye for tidiness and detail, we’d love to hear from you.

Full training and guidance will be provided to support you with your volunteering journey at Princess Alice Hospice.

About us:

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

● Survivors of CSA, RSA, CT, CA stories

● Whistleblowers and retired experts

● Generational trauma and healing

● Youth empowerment and education

● Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To lead the strategic planning and operational design of a world-class IFA Retreat in Nigeria, ensuring that every aspect of the guest experience reflects the values, traditions, spirituality, hospitality, and cultural authenticity of the Yoruba/Ifa traditions. The consultant will develop the operational framework required to transition the retreat from concept stage to a fully functioning retreat destination.

About the role:

As a Founding Volunteer Hospitality Operations Consultant, you will work closely with the leadership team to design the retreat's operational structure before construction and launch.

You will help create the guest journey, accommodation experience, retreat activities, staffing requirements, wellness offerings, cultural experiences, food and beverage operations, maintenance systems, and daily operating procedures.

This role requires a strategic thinker who understands hospitality operations while appreciating the importance of preserving the sacred atmosphere and cultural integrity of an authentic Ifa retreat experience.

The successful candidate will remain involved throughout the development phase and assist in refining systems as the retreat evolves toward full operation.

Ideal Candidate

● Passionate about African heritage, indigenous traditions, spiritual tourism, and cultural preservation.

● Understands or is willing to deeply immerse themselves in Yoruba culture and Ifa traditions.

● Experienced in creating hospitality systems from the ground up.

● Comfortable working within a start-up or development environment.

● Able to think strategically while also creating detailed operational procedures.

● Committed to long-term involvement and continuity.

● Strong leadership and project coordination abilities.

● Comfortable collaborating with international teams and local Nigerian stakeholders.

Experience & Skills

● Experience in hospitality, retreat, resort, eco-lodge, wellness centre, boutique hotel, or tourism operations.

● Experience developing operational manuals, SOPs, and guest service frameworks.

● Understanding of accommodation operations, housekeeping, maintenance, food service, and guest relations.

● Experience creating staffing structures and operational workflows.

● Strong project management and organisational skills.

● Experience in Africa or culturally focused tourism projects is highly desirable.

● Knowledge of Yoruba culture, Ifa tradition, African spirituality, cultural tourism, or heritage preservation is advantageous.

What You Will Gain

● Real-world hosting and interviewing experience

● Opportunity to build a public profile and media presence

● Portfolio-building opportunities across podcasting and storytelling

● Networking and relationship-building opportunities

● Experience working within a growing media and advocacy platform

● Creative freedom and personal growth opportunities

● Leadership and media mentorship

● Opportunity to develop your own audience and storytelling identity

● Potential future paid opportunities and long-term media career pathways

● Direct pathway into a future paid role

● The chance to help build a nationally recognised media and survivor-support platform

● COS opportunities for top performing staff members

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional leadership and management skills to make a real social impact? We are seeking two proactive and highly organised Volunteer Operations Leads (Directors) to jointly support the hands-on delivery of our vital community hub programmes.

Guided directly by the CEO, you will work together to ensure our diverse services run smoothly, remain on time, and stay within budget. This rewarding role offers high-level operations management experience within the charity sector, allowing you to act as a central pillar across our entire organisation.

What You Will Do

As part of a dual-lead operational team, your role will span a range of business and project administration duties:

• Programme Delivery: Jointly manage and deliver community hub programmes (90% of which are free), ranging from our Homeschooling Hub to After-School and Holiday Clubs.
• Stakeholder Coordination: Support staff, volunteers, and external stakeholders, ensuring the team remains timely, professional, and kind during service delivery.
• CEO Support: Coordinate directly with the CEO to manage workflows, schedule essential meetings, and align project timelines.
• Human Resources: Assist with tracking volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create engaging content using Canva and manage our active social media profiles to promote hub activities.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Strong time management, budget awareness, and the ability to manage diverse administrative tasks

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

We require a combined commitment across our core office days: Monday, Wednesday, and Thursday, with online remote workflows on Tuesday and Friday.

As this is an official job-share arrangement, the two Operations Leads will divide and coordinate these days between them to ensure seamless operational cover across the 3 core days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.