Volunteer roles in wales

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you! 

About us 

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development. 

West Mercian Wing supports over 900 cadets across 27 Squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and overseas in Cyprus. 

Each squadron has a Civilian Welfare Committee, a team of trustees who support the squadron by overseeing governance, fundraising, and building community partnerships. Trustees are vital in ensuring squadrons can continue providing incredible opportunities for cadets. 

Squadrons in this sector 

• 63 (Bridgnorth) Squadron, Cadet Centre, Oldbury Wells School, Oldbury Wells, Bridgnorth, Shropshire, WV16 5JE 
• 83 (St Georges) Squadron, Territorial House Army Reserve Centre, Trench Road, Trench, Shropshire, TF2 8DY 
• 265 (Chetwynd) Squadron, The Lodge, Chetwynd Deer Park, Newport, Shropshire, TF10 8EU
• 333 (Ludlow) Squadron, ATC Centre, Lower Galdeford, Ludlow, Shropshire, SY8 1RU 
• 1130 (Wrekin) Squadron, Cadet Centre, King Street, Wellington, Shropshire, TF1 1NX 
• 2379 (Dawley) Squadron, Bridgman House Army Reserve Centre, Cavan Drive, Dawley, Shropshire, TF4 2BQ 
• 2497 (Cosford) Squadron, RAF Cosford, Wolverhampton, Shropshire, WV7 3EX 

Why become a trustee? 

Volunteering as a trustee isn’t just about helping others - it’s about growing yourself too! 

• Gain valuable experience in leadership, governance, and fundraising. 

• Expand your network and become part of a supportive team. 

• Make a lasting difference to young people in your community. 

• Shape the future of an organisation with a rich legacy. 

What’s involved? 

Meetings are structured but friendly, typically every three months for around two hours. A typical agenda includes: 

• Updates from the Chairperson, Treasurer, and Squadron Commander 

• Funding requests and financial decisions 

• Future planning, upcoming events, and key priorities 

• Opportunities to contribute based on your skills and interests 

Beyond meetings, involvement is flexible depending on your availability and expertise. 

What we’re looking for 

We welcome all backgrounds and skill levels, but we’d particularly love to hear from those with experience in: 

• Fundraising 

• Governance & charity compliance 

• Corporate partnerships 

No military background or youth work experience is required—just enthusiasm, reliability, and a passion for making a difference! 

Opportunities for progression 

Trustees can take on leadership roles within their squadron, support squadrons at sector or wing level, or even contribute to regional and national RAF Air Cadets governance. Some trustees also transition into squadron volunteer roles, working directly with cadets. 

To join us, you’ll need to 

• Be 20 years or older 

• Have lived in the UK for at least 3 years 

• Attend an evening meeting every three months (varies by squadron) 

• Bring enthusiasm, reliability, and a willingness to support young people. 

Typical joining process: 

1. Submit an expression of interest. 

2. We’ll invite you to visit your chosen squadron to learn more. 

3. Complete a simple online application if invited. 

4. Undergo a DBS and basic security check. 

This process usually takes a few weeks, depending on availability and checks. 

Ready to make an impact? 

If you’re excited about supporting young people and helping your local squadron thrive, we’d love to hear from you! 

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you! 

About us 

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development. 

West Mercian Wing supports over 900 cadets across 27 Squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and overseas in Cyprus. 

Each squadron has a Civilian Welfare Committee, a team of trustees who support the squadron by overseeing governance, fundraising, and building community partnerships. Trustees are vital in ensuring squadrons can continue providing incredible opportunities for cadets. 

Squadrons in this sector 

• 124 (Hereford City) Squadron, Suvla Barracks Army Reserve Centre, Harold Street, Hereford, Herefordshire, HR1 2QX
• 1002 (Ross-on-Wye) Squadron, Alton Lane, Ross on Wye, Herefordshire, HR9 5NB 
• 151 (Leominster) Squadron, 115 Bridge Street, Leominster, Herefordshire, HR6 8DZ 

Why become a trustee? 

Volunteering as a trustee isn’t just about helping others - it’s about growing yourself too! 

• Gain valuable experience in leadership, governance, and fundraising. 

• Expand your network and become part of a supportive team. 

• Make a lasting difference to young people in your community. 

• Shape the future of an organisation with a rich legacy. 

What’s involved? 

Meetings are structured but friendly, typically every three months for around two hours. A typical agenda includes: 

• Updates from the Chairperson, Treasurer, and Squadron Commander 

• Funding requests and financial decisions 

• Future planning, upcoming events, and key priorities 

• Opportunities to contribute based on your skills and interests 

Beyond meetings, involvement is flexible depending on your availability and expertise. 

What we’re looking for 

We welcome all backgrounds and skill levels, but we’d particularly love to hear from those with experience in: 

• Fundraising 

• Governance & charity compliance 

• Corporate partnerships 

No military background or youth work experience is required—just enthusiasm, reliability, and a passion for making a difference! 

Opportunities for progression 

Trustees can take on leadership roles within their squadron, support squadrons at sector or wing level, or even contribute to regional and national RAF Air Cadets governance. Some trustees also transition into squadron volunteer roles, working directly with cadets. 

To join us, you’ll need to 

• Be 20 years or older 

• Have lived in the UK for at least 3 years 

• Attend an evening meeting every three months (varies by squadron) 

• Bring enthusiasm, reliability, and a willingness to support young people. 

Typical joining process: 

1. Submit an expression of interest. 

2. We’ll invite you to visit your chosen squadron to learn more. 

3. Complete a simple online application if invited. 

4. Undergo a DBS and basic security check. 

This process usually takes a few weeks, depending on availability and checks. 

Ready to make an impact? 

If you’re excited about supporting young people and helping your local squadron thrive, we’d love to hear from you! 

The Finance Trustee will engage in all aspects of our governance, with a particular focus on financial strategy and governance.They will use their sound financial skills & experience to support the Board’s understanding & interpretation & to ensure legislative compliance.  

• To support the Board to oversee & to ensure appropriate presentation of budgets, accounts, management accounts and financial statements.
• To ensure appropriate presentation of accounts and records, ensuring that financial resources are spent in accordance with the charity’s policies, good governance, legal & regulatory requirements.
• Liaising, where applicable, with the Chair/ other appropriate members of staff and supporting on financial matters
• Supporting the Board to monitor the financial viability of the charity.
• Creating, in conjunction with relevant trustees and staff, sound financial processes and procedures for the control of the charity’s assets.
• Advising on the financial implications of the charity’s strategic plan.
• Reviewing the annual accounts and, where applicable, liaising with the charity’s external auditor to ensure the accounts are compliant with the current charities’ SORP.
• Ensuring that sound financial management is maintained and ensuring expenditure is in line with the charity’s objects.

[Please only apply if you have significant experience – this is a senior management/ leadership role]

Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.
Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.
This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.

What We're Looking For
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us.
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.
What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.

Leverage your expertise in business development, marketing, and branding to make a tangible impact on our board. This is your opportunity to contribute to a pioneering social enterprise that is a leader in bespoke interpreting services on the cusp of future growth, aiming to double in size over the next three years.

Location: Flexible

Closing date: 9 a.m. Wednesday 30th July

Who we are

Clear Voice is an award-winning social enterprise that provides bespoke interpreting, translation and transcription services. Wholly owned by Migrant Help, Clear Voice donates 100% of its profits to this national charity supporting people affected by displacement and exploitation.

About the role

As we anticipate another period of growth, we are looking to recruit a number of new board members with a depth of commercial acumen to help us drive further diversification of our services and markets.

Who we are looking for

We are looking for experience in strategic business development, marketing and branding. This is likely to have been gained in high-growth B2B sectors, language services, SaaS, or professional services and in technologically enabled service environments. We are interested in hearing from candidates who have proven commercial acumen and have contributed to growth, and this should marry with your interest in our social mission.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 am Wednesday 30th July.

Job description

What is the befriending service?

• The Befriending Service links volunteers 1:1 with a disabled child/young person.
• Links are based on shared interests and activities, which you can enjoy doing together, either in the young person’s home or out in the community.

What experience do I need?

• You do not need any previous experience with disabled children or young people
• We ask that you are friendly, caring, reliable and able to make a commitment to visit a young person regularly.

What will I be doing?

You will volunteer within WECIL’s befriending service for disabled children/young people and their families. This involves:

• Spending time regularly with a disabled child or young person in their home or their local community.
• You will not be asked to administer medication or deliver personal care in this role.

Who am I responsible for?

• You are responsible for the safety and wellbeing of the child or young person you are linked with.
• All links are risk-assessed and carefully monitored by your Co-ordinator.

Who am I responsible to?

The parent/carer.

• You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained.
• Feedback must be given to the parent/carer following a visit.

Your co-ordinator and Time2Share@WECIL.

• You must respond promptly to any contact from your co-ordinator.
• You are required to report monthly on any time spent with the child you are linked with, any activities undertaken, and to take part in the annual review.

How often will I be needed?

• We typically ask for volunteers to commit to 2-4 hours a week
• The days / times are agreed between the volunteer and the family.
• We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.

What about expenses?

• Volunteer travel expenses can be reimbursed on receipt of a claim form. You won’t be left out of pocket.

Time2Share@WECIL is committed to the safeguarding and welfare of children and young people and expects its staff and volunteers to share this commitment. Our first priority is to ensure the safety of the children we support. Time2Share@WECIL reserves the right to end a link without notice or giving reason.

Hope House Children’s Hospices is a charity that gives every local child with a life-threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis.

Our trustees play a vital role as the leaders and ambassadors for our highly regarded and loved regional charity, setting the strategic direction and ensuring the charity delivers its charitable purpose.

Would you like to use your personal and professional skills to make a real difference to a cause that matters to you?

Training and support is provided to develop your skills in other areas so you can confidently contribute to discussions and decisions.

The attached brochure containing stories and words from our team will give you a taste of what we do – but nothing beats seeing our work for yourselves.

If you would like to speak to our Chair, Steve Henly, or Chief Executive, Andy Goldsmith, before applying, please contact the HR Team on 01691   679679.

You are also invited to an Open Morning, as an opportunity to visit the hospice and meet some of our Senior Team and Trustees, this will take place between 10.30 and 12.30 on Saturday, 5th July, if you are able to attend please email or call 01691   679679.

You can also find out about our work, our Purpose, our values and our ambitions on our website.

Closing Date for site – 15th July 2025

The Reader is recruiting volunteers to lead Shared Reading groups in Runcorn and Widnes within Liverpool City Region

Volunteer opportunities have arisen to train as a group leader with the UK’s largest Shared Reading charity based in Liverpool. 

The Reader is recruiting volunteers to lead community Shared Reading groups at Halton Lea Library on Fridays, 2pm - 3.30pm which is open to all, while also welcoming speakers of other languages, and a second ESOL (English for Speakers of Other Languages) group at Widnes Library on Wednesdays, 12.30pm - 1.30pm (beginning September 2025), to support their wellbeing. 

At Shared Reading groups, people connect and share experiences using stories and poems. There is no pressure to talk or read aloud.

Why Volunteer at The Reader? 

As a Volunteer you will receive in-depth training, as well as ongoing support from the charity, both online and at our home in The Mansion House, Calderstones Park. You will also become part of a thriving community of ‘Reader Leaders’ who lead groups across the city and the country. 

Group leaders extend the charity’s mission to take Shared Reading to those who need it most. The Reader’s aim is to create an atmosphere of inclusivity where everyone feels at home. Applicants do not need to be a literature expert. Anyone is welcome to apply. 

100% of new community volunteers would recommend volunteering with The Reader (2024)

What can you gain from being a volunteer at The Reader? 

• Make a meaningful difference to others. 
• Deepen your personal experience of reading. 
• Be part of a passionate volunteer community. 
• Contribute to building a more connected and inclusive society. 

The Reader is looking for someone with:  

• A passion for bringing diverse people together in their community. 
• Empathy, patience, the ability to listen and to hold a range of perspectives. 
• A desire to explore a range of literary texts and genres. 
• Reliability and commitment to leading a regular Shared Reading group.

St John Ambulance Cymru has ambitious plans in place and a new strategy. We are seeking a new general trustee to join our board.

In this role you will be helping, supporting and guiding us on our journey, willing to be a strong advocate for the charity and having the skills and expertise to steer the charity towards achieving our strategic priorities. You will also of course live our values of Compassion, Quality, Inclusion and Integrity.

You will be a passionate individual, with experience in a relevant field for our mission.

St John - Worldwide

St John is an international charity with 900 years of history that in modern times provides first aid, health care and support services in over 40 countries around the world. Together the 44 Priories make up the Order of St John.

St John - in Wales

St John Ambulance Cymru (SJAC) is an independent Priory within the Order of St John. We are a working Order of Chivalry of the British Crown with His Majesty the King as its Sovereign Head, which is accredited to the United Nations.

We are Wales’ leading first aid charity. Our new 2025-2030 Strategy has the mission of “Wales as a Community of Lifesavers”.In order to do this we have 4 strategic objectives:

1. Experience: We want to be the best volunteering offer in Wales. We want our St John people to have the best experience, training, leadership, and equipment.

2. Maximising the potential of our Children and Young People.

3. Increasing our focus on Community Education.

4.  Making St John more inclusive and sustainable.

We work closely with NHS Wales and the Welsh Ambulance Service University Trust (WASUT), We provide on-site first aid and medical services at events across Wales from local events in your community to international sporting and cultural events.

In order to do this we have around 2000 St John People, a mixture of employees and volunteers as well as around 800 Children and Young People.

Are you organised and passionate about supporting others? Do you want to gain valuable experience or share your expertise in People/HR, where your contributions can truly make a difference?

Our People Team is looking for a volunteer to help enhance the efficiency and accuracy of people-related processes related to data. By ensuring the secure and organised management of confidential documents, you will play a vital role in reinforcing compliance and safeguarding our ways of working.

What will you be doing

The Volunteer will assist with various People activity, including:

• Being a critical eye in reviewing and updating existing people-related processes and documentation to maintain and increase compliance and accuracy.
• Managing and documenting confidential and sensitive mail delivered for the People Team at the Bristol office; this can include Criminal Record Certificates, Access to Work information as well as Deduction of Payment Orders from the Department for Work and Pensions (DWP).
• Ensuring compliance with data protection regulations when dealing with sensitive information.
• Supporting the HR Coordinators with general people-related tasks that contribute to organisational efficiency.
• Assisting with aspects of our recent SharePoint migration, ensuring documents are properly organised, categorised, and maintained in line with best practices.
• Supporting the People Team with the new ways of working in relation to GDPR admin, ensuring historic records are updated, cleansed and compliant with data protection requirements.

Your availability

Ideally, you are in the Bristol area as it would make it easier for you to volunteer with us at our Bristol office, although we can discuss this.

We’d like you to join the team for up to 12 months, with the possibility of extending it further.

However, we are flexible and open to chat about how much time you can commit to the role. Your enthusiasm and expertise are important to us, and we appreciate your insights into what will be needed.

Location

This role is primarily remote, with the option of making use of our Bristol office.

Will I need a criminal record check?

No, however we will require 2 reference checks and a criminal record declaration.

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. At Young Lives vs Cancer, we do not just accept difference — we value it, we celebrate it, we nurture it, and we thrive off it.

We positively welcome your application irrespective of your background. We are on a journey, and if you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer.

Role overview

We are looking for a self-motivated individual who can work efficiently and independently to help us create an exciting and dynamic marketing strategy to improve and increase our social media channels to reach our stakeholders and relevant communities. 

Main duties of the role

• Update social media, manage channels and grow YSS’s social media presence.
• Standardise branded materials for reports, presentations, bid submissions and other external communications.
• Assist in the development of the YSS website, ensuring it is up to date, dynamic, user friendly and factually correct.
• Adhere to company policies, particularly our Equity, Diversity and Inclusion policy, GDPR policy and Safeguarding policy.

What we're looking for:

• Knowledge of marketing and social media channels
• Experience of using relevant design software
• Disciplined in home working
• Ideas and up to date thinking to reach target audience
• Able to travel to the office when needed (e.g., occasional meetings in Worcester)

What we can offer:

• Autonomous working within a small friendly team.  Flexible working arrangements
• Basic training in relevant social media platforms and management tools (if required)
• Access to specialist advice from our business partners and analysts to further your knowledge and experience.
• Experience of networking across multiple organisations both in the public and private sector
• References for your C.V /job applications

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are looking for creative and enthusiastic Content Writers to join our newly forming content team. You will help produce inspiring, well-researched blog articles, website content, and resources that connect with our audience and communicate the values and mission of Roots Academy. You’ll also learn valuable SEO writing techniques to ensure your content is discoverable and impactful.

Key tasks

• Research and write clear, engaging, and original content for our website, newsletter, and blog.

• Incorporate keywords and SEO recommendations provided by the SEO Specialist.

• Ensure content aligns with Roots Academy’s brand voice and tone.

• Collaborate with the SEO Specialist and wider team to review and refine drafts.

• Suggest new content topics based on research, trends, and audience needs.

What we’re looking for

• Passion for Islamic education and the development of young Muslims. 

• Strong writing, grammar, and research skills.

• Ability to adapt writing style for different audiences.

• Willingness to learn SEO writing techniques (guidance and resources will be provided).

• Reliable, organised, and able to meet deadlines.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in SEO, content marketing, and digital strategy.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.