Information assistant volunteer roles

Role Description
Travel Radar provides high quality and relevant news across the Commercial Aviation
& Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one
of the leading providers of Aviation News available online. With an ever-growing
remote team of over 50 staff, we bring exciting and interesting travel news 24/7 from
around the globe to a reach of over 20 million users.
Our mission to change how travel is seen involves showing people how to make their
journeys as fulfilling as possible through providing the latest news and how to improve
journey quality.
We're on the lookout for someone who can totally own the work assigned to them
within our IT team, developing the BEST tech-stack and services possible for our
dedicated voluntary workforce.
You might be a BSc/BA student fresh out of Uni with ideas, an experienced IT
mastermind looking to tackle a new challenge, Av Geek that loves the community or
perhaps a current student looking to 'learn on the job' and get stuck in.
Regardless to your background, if this sounds like a good fit, we'd love to hear from
you!
Please Note: This role is voluntary (unpaid) at this moment in time, but you will be
working with the latest tools (LAMP Server, Microsoft365, Google Workspace).
Responsibilities:
• Helping maintain our IT Helpdesk, responding to queries and tickets raised by
Travel Radar's volunteers.
• Maintaining Office365 including malware/phishing audits, creating new users,
deleting users, and managing access to groups, Intranet pages and shared
mailboxes.
• Maintaining public website pages including the About, Contact and Press/PR
Hub pages (WordPress CMS).
• Helping with Linux Server Management tasks including audits, virus scans and
weekly monitoring activities.
Essential Requirements:
• High IT competence
• Organisational skills to fulfill goals and obligations
• Ability to maintain confidential information of service users.
• Flexible and willingness to learn.
• Strong communication skill in English and any additional language both writing
and verbal.
• Ability to collaborate and work independently
Desired Skills/Traits:
• BSc/BA degree
• An experienced IT mastermind
Reports to: IT Manager
Hours Per Week: 2-5hrs
Personal Range of Perks Benefits:
• Leave of absence and flexible workload
• Fully remote position
• Discounts
• Attendance of events, conferences and air shows for free
• Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop
and Canva Pro subscription