2 IT assistant volunteer roles in Central London, Greater London
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Purpose of the Role:
Support the delivery of engaging and practical IT sessions at the Baytree Centre, helping adult participants gain confidence in using laptops, smartphones, and other digital tools for everyday tasks. By offering guidance, encouragement, and a welcoming environment, the role empowers participants to enhance their digital skills and navigate technology with ease.
Main Responsibilities:
- Provide one-to-one support to participants, helping them with basic laptop and smartphone functions.
- Ensure all materials and resources are available and organised for each session.
- Create a supportive and inclusive environment where participants feel comfortable learning and asking questions.
- Encourage participants to engage with each other, sharing tips and experiences.
- Collect feedback from participants to help improve future sessions.
- Adhere to Baytree Centre policies and procedures.
Commitment:
- Assist in weekly IT sessions, usually held Monday to Thursday between 9:00 am and 2:00 pm (exact times subject to the timetable).
- Minimum commitment of 2 terms for continuity and effectiveness.
Benefits:
- Gain experience in delivering digital skills support and training.
- Develop skills in teaching, facilitation, and cross-cultural communication.
- Contribute to participants’ confidence and independence in using technology.
- Be part of a supportive and welcoming volunteer community
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
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We are looking to help Carers with IT support needs and require a Volunteer to offer 1:1 sessions to help them with their basic difficulties on their phone, tablet or laptop. In the first instance, we require someone for a morning or afternoon once a month to visit our different Cafes around the London Borough of Hillingdon and offer a Drop-In service. This will be reviewed after 4 months.
This role will suit someone who:
• Has excellent verbal communication skills
• Has a good understanding of using a laptop, tablet, Microsoft Office, the internet
• Enjoys explaining technical and IT-related task to people face to face
• Ideally has experience of supporting people in a learning environment
• Pays attention to detail
• Is empathetic to the needs and motivations of Carers
• Understand the importance of confidentiality
Main duties will include:
• Meeting a Carer and listening to their IT problem
• Understanding how overcoming this problem can assist them in everyday life
• Instructing them, in simple terms, on how to access the information they need or the task they wish to complete
Training and Support
• All volunteers are expected to undertake induction training at Carers Trust Hillingdon, both online and in person
• You will report to the Carer Development Officer and will receive regular supervision and support.
• Should you wish and if places permit, you will be invited to attend Wellbeing Workshops and Seminars
• You will be required to use your own car or take public transport to each venue so expenses will be recompensed