Benefits information worker volunteer roles in Wimbledon chase, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a compassionate and reliable volunteer to support unpaid carers who may be experiencing financial hardship or other personal challenges. The role involves providing basic information and advice, signposting to appropriate services, and assisting clients with completing benefit application forms.
This is a rewarding opportunity for someone who enjoys helping others, has good communication skills, and wants to make a positive difference in the community.
Key Responsibilities
• Provide friendly and non-judgemental information and advice support
• Assist clients to complete benefit application forms and related paperwork
• Help individuals understand letters, forms, and official correspondence
• Signpost or refer clients to appropriate services and agencies
• Maintain accurate and confidential records
• Offer practical support in a respectful and empathetic manner
• Work alongside staff and other volunteers to support service users
Skills and Qualities
• Good listening and communication skills
• Patience, empathy, and understanding
• Basic IT and literacy skills
• Ability to maintain confidentiality and professional boundaries
• Organised and reliable
• Experience in advice work, including claiming benefits
What We Offer
• Full induction and ongoing training
• Support and supervision from experienced staff
• A chance to make a real difference in people’s lives
Registered Charity 
21 - 50
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in supporting victims/survivors of domestic abuse?
We are currently recruiting Trustees to help us take the charity forward into the future.
Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.
The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.
You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.
Prospective candidates will need to:
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Have empathy with the work of the Helpline
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Be able to devote the necessary time and effort
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Have well-developed communication and interpersonal skills
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Have good judgement
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Be able to work as a team
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Have the ability, commitment and drive to take the organisation forward
Trustee Opportunities
For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.
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Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role.
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Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.
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General Trustees: Please see the role description on our website
If you would like to apply please complete the application form on our website. You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.
The client requests no contact from agencies or media sales.