Business engagement officer volunteer roles

About The Role: Head of People (Volunteer)

Location: Remote

Commitment: Part-time (volunteer, unpaid role)

Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months

Professional Volunteering

Professional volunteering is a skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future.

Position Overview

The Head of People will be a key member of the leadership team, reporting directly to the CEO. This volunteer, unpaid role leads the People team (including HR Business Partners and Recruiting) and oversees People Operations, talent acquisition, and culture-building initiatives to ensure an inclusive, engaging, and high-performing environment. This role is fully remote.

Key Responsibilities

• People Operations & HR Strategy

  • Develop and implement HR policies, processes, and best practices that support the organization’s growth.

  • Oversee all aspects of people operations, including onboarding, performance management, compliance, and employee relations.

  • Ensure legal and ethical HR practices, even within a volunteer-driven environment.

  • Leverage HR technology and tools to streamline people operations.

• Talent Management

  • Develop and implement best-in-class volunteer and employee onboarding programs.

  • Create career development opportunities to enhance engagement and retention.

• Culture & Employee Experience

  • Champion a strong, mission-driven culture aligned with the organization’s values.

  • Develop employer branding and internal communications programs.

  • Drive initiatives to foster employee engagement, well-being, and a sense of belonging.

  • Lead DEI efforts across the organization.

  • Support leadership in resolving conflicts and improving team dynamics.

Required Qualifications & Experience

• Minimum of 10 years of experience in human resources in a leadership role.

• Experience leading an HR team, preferably in a nonprofit or volunteer-based organization.

• Strong knowledge of HR best practices, including talent acquisition, employee relations, and organizational culture.

• Proven ability to build and implement HR policies and programs from the ground up.

• Exceptional communication and interpersonal skills, with the ability to engage and influence at all levels.

• Experience working in a remote and distributed team environment.

• Demonstrated passion for Solution Community’s mission and commitment to fostering a positive workplace culture.

Preferred Qualifications

• HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus.

• Experience managing volunteers and remote teams.

• Background in DEI initiatives and culture transformation.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work-life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

About the Role Within Our Culture

At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.

Join us as a Trustee and contribute to our campaigning journey to help make the food system healthier and fairer. Be part of the creative, agile and growing team behind Bite Back’s exceptional teenage activists from England and Scotland. Work with a vibrant, dynamic and youth-led organisation that is committed to advancing child rights and creating healthy futures for children across the UK and abroad by improving our global, national, and local food systems.

Trustee Role & Responsibilities

As a Trustee, you will share collective statutory responsibility duties for the governance and strategic direction of Bite Back:

● Strategic Oversight: Ensure Bite Back pursues its charitable objectives by approving and monitoring our long-term strategy and organisational goals

● Compliance & Governance: Ensure that compliance with governing documents, charity law, company law, safeguarding standards, and all relevant statutory regulations in England & Wales, and Scotland.

● Financial Stewardship: Protect and manage the charity’s assets, ensuring financial stability, proper investment, and exclusive application of funds toward our charitable mission.

● Risk & Performance Management: Evaluate performance against agreed strategy, monitor organisational risks, and ensure proper internal controls and policies are in place.

● CEO Support & Governance: Provide support, constructive challenge, and oversight to the Chief Executive Officer.

In addition to statutory duties, Trustees act as critical friends and champions for Bite Back. You will draw on your professional skills, networks, and lived experience to advise the Board and Senior Leadership Team, scrutinise board papers, and support key strategic initiatives.

Person specification

Following a recent governance review and skills audit, we are seeking up to three new Trustees to join our Board during an exciting phase of expansion across the UK. Candidates should bring deep expertise in at least one of the following core priority areas:

1. Scottish Youth Charity & Governance Expertise: Senior leadership experience from across Scotland’s charity sector (ideally, but not necessarily, within the children and young people’s sector), with strong professional networks across Scottish government, civil society, and funders to help guide our growing footprint and programmes as a registered Scottish charity (SC055240). In addition to strong Scottish safeguarding and child protection experience, and Scottish charity governance knowledge.

2. Youth Voice / Education Charity Leadership Expertise: Senior leadership experience within the youth sector (youth voice / development / advocacy) or education sector working with young people, or experience scaling high impact social ventures that improve lives of young people, or movement building, or philanthropic and donor networks to support income generation, organisational growth, and governance trajectory. In addition to strong child safeguarding experience.

3. Political Strategy & Campaign Expertise: Expertise in building high-impact strategic campaigns to influence policy, with strong PR/media/political professional networks to support Bite Back’s young campaigners’ efforts to hold Big Food accountable via fresh, innovative, and digital-forward ways.

Core Qualities Required for All Trustees

● A deep commitment to Bite Back’s mission, values, and youth-led ethos, alongside the strategic vision to help steer a dynamic, growing national movement

● Good, independent judgement and thinking, and the willingness to speak your mind candidly while constructively challenging executive leadership

● A clear understanding and acceptance of the statutory duties, responsibilities, and legal liabilities of trusteeship under charity and company law

● An ability to think creatively, embrace fresh perspectives, and navigate complex policy public health, and campaigning landscapes

● An ability to work effectively as an active member of a team, building strong, supportive relationships with fellow Trustees, Youth Activists, and executive leadership

● An openness to leveraging personal and professional networks to support elevating the voices of Bite Back’s young people and their campaigns.

● A genuine willingness to devote the necessary time, energy, and effort to prepare for board meetings, advise on sub-committees, and champion the organisation externally

● A steadfast commitment to diversity, equity, inclusion, and belonging alongside full alignment with Nolan’s Seven Principles of Public Life (Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership)

Time Commitment & Location

● Board meetings: 4 meetings per year (held virtually or in London, with hybrid access)

● Sub-Committees: Participation in one Board sub-committee where relevant

● Ad-Hoc Support: Occasional strategic guidance, reading time, and attendance at key Bite Back events or youth showcases

Our Organisation & Governance

Bite Back is a registered charity in England & Wales (1180969) and Scotland (SC055240). Bite Back is led by young people - not consulted as an afterthought, but led. Over 70+ core youth activists who sit on our Youth Board directly shape our strategy, campaigns, and communications, supported by thousands of young people engaged across our UK networks.

Our staff team of about 30 people works in partnership with our Youth Board, using their professional networks and expertise to create platforms for young leaders to drive systemic change.

Bite Back is overseen by a dedicated Board of Trustees, led by Chair Dr. Dolly van Tulleken.

The Board is responsible for ensuring the charity fulfills its mission, remains strictly youth-led, and maintains robust financial and operational governance. Our Board currently includes experienced professionals across health, education, finance, campaigns, and youth engagement, alongside Youth Trustees who bring essential lived experience to our governance. Our Board has a Finance Sub-Committee to support specifically with the long-term financial sustainability of the charity.

Everything we do is guided by the core values developed by our Youth Board: Fresh, Resilient, Energetic, Real, and Respectful.

Diversity, Equity, Inclusion & Belonging (DEI-B)

As part of our commitment to making meaningful progress towards a movement where everyone feels valued, respected, and empowered, Bite Back’s DEIB vision statement has been co-developed by Bite Back’s young people, staff and trustees:

A fair food system means our working culture and values - Real, Respectful, Resilient, Fresh and Energetic - reflects this vision. We support our staf , ambassadors and trustees to live Bite Back’s values in their work.

At Bite Back, DEIB means that our people are able to join and navigate the workplace, trusting they’ll be supported to thrive, and that we’ll respond with compassion and make change when things fall short. We recognise the systems of oppression which keep marginalised groups from power, and seek to proactively build equity. We are intentional about representation. We actively recruit under-represented voices, ensuring our staf team and youth board are representative of a wide variety of lived experiences.

We push to improve outcomes for those kept furthest from power, celebrate differences and ensure accessibility is built in, not added on. Our aspiration and intention is that Bite Back is an organisation that recognises, shares and acts on its power and responsibility to young people, employees, community and wider society, driving equity and inclusion in every space, and in every decision.

You can read more about how we approach DEI-B on our website.

We are intentional about representation and equity:

● Youth-Led Representation: We ensure our core movement including over 70+ Youth Activists and thousands of young campaigners across England and Scotland reflects the rich diversity of young people most impacted by food insecurity and junk food marketing.

● Proactive Inclusion: We actively recruit under-represented voices to our staff team and Board of Trustees, celebrating difference and embedding accessibility into everything we do by design.

● Continuous Improvement: We continually review and embed inclusive practices across our recruitment, organisational culture, campaign priorities, and board governance.

Make a difference in the lives of children, families and women. Become a PACT Trustee.

We are seeking two voluntary trustees to join our exceptional Board of trustees: One with professional experience in Safeguarding and one with professional experience within the Violence Against Women and Girls sector, or closely aligned areas.

If you are committed to making a lasting impact and guiding a charity that makes a positive difference to hundreds of lives every year, this is an incredible opportunity to join us on our mission.

You do not need previous trustee experience as we provide a full induction and ongoing training. This is a unique chance to apply your expertise at strategic level, playing a pivotal role in ensuring we continue delivering high-quality, trauma-informed services, championing the welfare of vulnerable families, and shaping supportive policies that protect children and strengthen communities.

PACT (Parents and Children Together) has been building and strengthening families since 1911 through outstanding adoption services and specialist therapeutic and trauma informed support services across Reading, the Thames Valley, and southern England. As one of the UK’s leading voluntary adoption agencies, we place children with loving, permanent families (over 81 placements last year) and offer lifelong specialist support through services like our Strengthening Families Team, CATCH and Adopter Champions. Alongside our adoption service provision, we empower women facing multiple disadvantages through our Alana House women’s centre and help children and their non-abusing parents recover from trauma via our Bounce Back 4 Kids programme.

Who we are looking for

We warmly welcome applications from people of all backgrounds and actively encourage individuals from underrepresented groups, including those with lived experience of adoption, care or disadvantage to apply. Diversity of thought and experience strengthens our Board, and we value perspectives from different communities, cultures and lived experiences. Your expertise will help us deliver inclusive, high quality services for children, families and women.

These trustee roles are voluntary positions that are home-based with occasional travel to our Reading head office for in person board meetings or to collaborate with PACT colleagues relevant to your lead role (reasonable expenses covered) and support for our events. The time commitment is around one day per month, including quarterly Board meetings and input into wider charity matters. We aim to be flexible and will make adjustments where we can support accessibility and your availability.

For the Safeguarding Lead Trustee role, we would welcome applications from interested individuals who have current strong understanding and experience of safeguarding legislation, especially in children’s social care.

For the Violence Against Women and Girls Trustee role, we are looking for individuals with demonstrable experience of working in this sector, or in closely aligned areas (e.g. domestic abuse, sexual violence, women in the criminal justice system, safeguarding, trauma informed services). You will have a strong understanding of the policy, commissioning and funding landscape relating to this field.

What would you get as a PACT trustee?

· Satisfaction of helping vulnerable children, women and families, and giving something back

· An opportunity to exercise your skills and knowledge, possibly in a different environment or context

· A chance to contribute to the charity’s strategic growth

· A chance to expand your experience of charities and gain new skills

· An opportunity to work alongside other skilled and committed trustees

· High-quality induction, training and support from us and other charity-support organisations

· Being a Trustee can support the acquisition of valuable skills and experience that support career development

We understand that becoming a trustee is a commitment and you want to ensure that you are applying for a role that matches your values and requirements. You will find lots more information about PACT on our website and one of our trustees also kindly provided this short video with further details.

If you believe you can contribute to the skills and diversity of our Board and would like to apply, please visit the volunteer page of our website  where you will find the trustee recruitment pack and application form.

We are committed to making our recruitment process accessible. If you need the information in a different format or require adjustments during the application process, please let us know.

We look forward to hearing from you!

The closing date for applications is 9am on Tuesday 01 September 2026.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including an Enhanced Disclosure Barring Service (DBS) check.