Charity volunteer roles
We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Training Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 28/02/2026
To apply for this opportunity, please follow the link below:
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 06/02/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Is Not a Typical Content Creator Call-Out
Tell My Truth and Shame the Devil C.I.C. is building a truth-telling media engine and community-owned digital infrastructure to confront CSA, centre survivor truth, and create real economic and leadership pathways for young people. To do that, we are intentionally recruiting hundreds to thousands of content creators globally. This is not about chasing virality. This is not influencer culture. This is not one brand voice. This is about collective creation at scale, community ownership of narrative, and building systems that give many people opportunity—not just a few. If you want to contribute your creative skills to something bigger than yourself, keep reading.
Purpose of the Role
Volunteer Content Creators are the production engine of our Social Media Management Team.
You will help create, remix, and repurpose content that fuels:
• Donor growth
• Volunteer mobilisation
• Survivor-led storytelling
• Community trust
• Cultural disruption
Content is created once and then reused across:
• CIC platforms
• Ambassador networks
• Community organisers
• Campaigns, education, and outreach
This role exists at scale because our strategy is scale.
Who We Are Calling In (Multiple Creator Types Needed)
We are intentionally recruiting creators with different strengths. You do not need to do everything.
We are looking for:
• AI Content Creators – generating content variations, captions, visuals, and scripts using AI tools
• Video Creators – TikTok, Reels, Shorts, YouTube (short-form and long-form)
• Audio Creators – podcasters, musicians, sound designers
• Visual Creators – photographers, graphic designers, infographic designers
• Writers & Bloggers – articles, newsletters, educational content, scripts
• Copywriters – captions, CTAs, campaign copy, landing page text
• Scriptwriters – video, podcast, and show scripts
• Platform-Native Creators – TikTok specialists, Instagram-first creators, YouTube editors
• Educational Creators – teaching skills, knowledge of self, history, media literacy
• Entertainment Creators – storytelling, humour, gaming, culture-led content
• Brand & Community Ambassadors – creators willing to promote the CIC using approved sponsorship content
You may fit one lane or several.
Experience Qualification and Requirements
Essential experience
- Experience creating digital content on a consistent basis, meeting agreed briefs and deadlines.
- Experience working with at least one content type: video, design, writing, or AI-assisted content.
- Experience adapting content for different social media formats and platforms.
- Experience contributing to purpose-led, community-focused, or sensitive storytelling.
- Experience collaborating with creative, campaign, or insight-driven teams.
Essential skills
- Ability to produce high-quality content consistently and at scale.
- Strong understanding of social media formats, trends, and audience behaviour.
- Ability to work within brand, ethics, safeguarding, and trauma-informed frameworks.
- Openness to feedback, iteration, and collective ownership of work and outcomes.
- Strong self-management, reliability, and accountability without close supervision.
- Understanding of content as a tool for impact and change, not personal ego.
Training & qualifications
-
Formal qualifications are not required.
Main Responsibilities/ Key Duties
- Produce high-volume, high-quality content consistently, aligned with campaign priorities and platform requirements.
- Repurpose long-form content (e.g. podcasts, interviews, stories) into short-form assets optimised for social platforms.
- Work within C.I.C brand guidelines, ethical standards, safeguarding requirements, and trauma-informed frameworks at all times.
- Submit all content for approval, structured storage, tagging, and future reuse in line with C.I.C workflows.
- Collaborate closely with the Social Media Director, Campaign Managers, Analysts, and Automators to align content with strategy, insight, and distribution.
- Contribute creative ideas, concepts, and improvements, not just output, supporting experimentation and continuous improvement.
This role is not suitable if you:
- Need immediate income
- Want a low-commitment volunteer role
- Are only looking for exposure
- Prefer to work alone without feedback
- Are uncomfortable with heavy or sensitive subject matter
Important to Be Clear:
- A volunteer role within a Community Interest Company
- Unpaid during the build phase
- Not a replacement for paid employment
- Paid opportunities will be introduced as the organisation becomes financially sustainable.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about content, storytelling, and donor engagement
If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.
A Final Word
Words carry weight.
They can heal or harm.
If you know that:
- Survivor stories deserve care, not clicks
- Donors deserve honesty, not spin
- Communication is part of safeguarding
The client requests no contact from agencies or media sales.
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
- Community fundraising
- Talks and demonstrations
- Support at events
- Volunteer welfare
- Community Roadshows
- Supporting national campaigns
- Counting and banking money
- Booking events
- Supporting Networks
- Administration support
- Writing thank you and community letters
- Media and social media
- Community news and Network newsletters
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Interviews can be conducted either face to face or virtual depending on the applicants preference.
Closing date for these opportunities is: 31/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Wimbledon Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The St Barnabas Shop in Worthing town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.
You’ll get the chance to meet new people and make friends, plus you’ll be part of a fantastic team of volunteers. We are ideally looking for assistance on a Saturday and one day during the week, however please do get in touch to discuss availability.
The client requests no contact from agencies or media sales.
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Events Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 20/02/2026.
To apply for this opportunity, please follow the link below
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The International Humanity Foundation (IHF) is a 501(c)(3) international non-profit
organization founded in 2001. We provide education and safe Children's Homes to
impoverished children in Indonesia, Kenya, and Thailand through our five IHF Centers.
Our Mission
1. Educate Marginalized Children: Activate their highest potential and nurture
loving communities. The happiness of our world's children rises above all political
and religious differences and equates to the quality of our world's happiness
tomorrow.
2. Educate Global Citizens: Through communication and real-life experiences,
both online and in person, we teach about the realities of marginalized
communities and impart practical skills for aiding needed efforts, thus giving a
voice to the voiceless.
Our Vision
“To develop global leaders with cross-cultural experiences and respect for different
cultures from varying socioeconomic backgrounds, equipped to make decisions that
serve, positively impact, promote, and protect the dignity and humanity of people
everywhere.”
Volunteer Role
We are looking for dedicated volunteers to join our team at the IHF Indonesia Center in
Bali. Volunteers will gain invaluable experience in international team leadership,
coordination of center activities, and engagement with the local community.
Responsibilities
● Participate in rotational assignments in the core components of the International
○ Center operations
○ Legalities
○ Community development
○ Finance
○ Fundraising
○ Media and communications
○ And more
● Assist in coordinating center activities
● Report to the CEO and Center Directors
What We Offer
● Accommodation: Room with bed and mattress provided.
● Electricity and Wi-Fi: Stable network to carry on online tasks.
● Global Leadership Development (GLD): A one-year training program equipping
you with skills to run an international organization as a director.
● Stipend:
○ $35/month for the first 3 months
○ $65/month for months 4-6
○ $85/month for months 7-9
○ $100/month for months 10-12
● Potential Employment: After one year of successfully completing the GLD
training, volunteers may be considered for employment positions within the
organization, if available.
Requirements
● Minimum of a high school diploma
● Basic computer knowledge
● Smartphone for communication
● Valid police clearance/good conduct certificate issued by the government
● Fluent in English
● Able to use Zoom
● Honest, well-behaved individual with no criminal record
● Ability to work with children and adhere to both national and international laws
governing our operations
Join Us
If you are passionate about making a difference in the lives of marginalized children and
eager to develop your leadership skills in a global context, we invite you to apply for this
rewarding volunteer position. Help us build a brighter future, one child and one community at a time
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About IHF
The International Humanity Foundation is a nonprofit dedicated to educating and empowering underserved children in Kenya, Indonesia, and Thailand. We believe in transparency, equal opportunity, and self-sufficiency.
Role Summary
We’re seeking experienced Fundraising Volunteers (remote) with a proven track record—at least 3 years of successful fundraising or grant writing. Your efforts will directly support our global programs and mission.
Responsibilities
Identify and pursue fundraising/grant opportunities
Craft compelling proposals and campaigns
Engage donors and support long-term funding strategies
Work with and lead our fundraising team
Coordinating our At Home volunteers and Global Leadership Development candidates
Requirements
3+ years fundraising experience
Proven fundraising success
Strong writing and communication skills
Self-motivated, reliable, and results-driven
What You Gain
Strategic involvement in meaningful NGO initiatives
Opportunity to expand your global portfolio and build international credibility
Access to leadership roles and professional growth within a purpose-driven organization
A platform to make measurable, lasting impact in the lives of children and communities
Reports To:
Global Outreach Coordinator
Director of Fundraising Initiatives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in one person’s week, one visit at a time.
Adult carers in Solihull often put their own lives on hold to look after a family member. Many feel isolated or find it hard to get out to local activities. We are looking for Community Befriender Volunteers who can give a small amount of time to help carers reconnect with their community and build confidence again.
As a Community Befriender, you will meet adult carers aged 25 and over, get to know what interests them, and support them to attend local groups, classes, or social opportunities. Some may want to try a hobby they stopped years ago. Others may need help getting to an appointment or a wellbeing activity. Your support helps them take the first step.
Your role will include:
• Meeting carers in person in safe community settings.
• Helping them find suitable activities, groups, or events in Solihull.
• Supporting them to attend, using your own transport or public transport.
• Giving encouragement and practical help so they feel confident.
• Working towards the goal of them attending independently.
• Staying in touch with the Befriending Coordinator for guidance.
You choose the time you can offer. The role is flexible and fits around your life. We provide training, ongoing support, and clear guidance throughout.
This role suits you if you enjoy meeting people, know your local area, and want to support adults who care for loved ones. You do not need previous experience, only patience, reliability, and a kind approach.
People search terms included for Google: community befriender volunteer Solihull, adult carer support volunteer, volunteer with unpaid carers, flexible community volunteering, befriending roles Solihull.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Amplifies Our Mission Through Words and Connection
At Tell My Truth and Shame the Devil C.I.C., every story, every update, and every donor communication is a chance to build trust, mobilise communities, and fuel systemic change. The Content and Donor Communication Specialist ensures that our messaging is consistent, compelling, and aligned with our values, translating the C.I.C’s mission, impact, and vision into content that engages donors, volunteers, and wider audiences. This role is not about casual posting or generic marketing. It is about strategically shaping how the CIC’s story is heard and acted upon.
Purpose of the Role
This role exists to:
- Craft and manage communications for donors, stakeholders, and the wider community
- Translate survivor-led stories and CIC activities into impactful messaging
- Develop content for emails, newsletters, social media, and fundraising campaigns
- Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication
- Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies
You are the voice that converts purpose into action.
About the role:
To create and manage compelling content for donor and community communications, maintaining consistent messaging, ethical standards, and alignment with campaigns to enhance engagement, retention, and organisational impact.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional or voluntary experience in copywriting, communications, or journalism.
- Experience creating email newsletters, donor updates, or fundraising communications.
- Strong understanding of donor engagement strategies and how content impacts retention.
- Experience creating content for social media with organisational or campaign objectives in mind.
- Editing, proofreading, and content planning skills.
- Ability to maintain a consistent organisational voice across platforms.
- Familiarity with GDPR, data protection, and safeguarding requirements for communications.
- Skills in tracking and interpreting engagement metrics and refining communications accordingly.
- Collaborative skills to work effectively with multiple teams, volunteers, and directors.
- Ability to adapt content for different audiences and ensure accessibility and inclusivity.
- Strong organisational and project management skills for content planning and scheduling.
- Experience in creating templates, guides, or standardised communication processes.
Desirable / Can Be Developed
- Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).
- Knowledge of digital content analytics tools to monitor performance.
- Experience mentoring or supporting volunteers in communications roles.
- Ability to integrate donor communications with wider fundraising campaigns and events.
- Familiarity with multi-channel campaign planning and content strategy.
- Skills in visual content creation or basic design for communication purposes.
Qualifications
- Formal qualifications not required.
- Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.
Main Responsibilities/ Key Duties
- Develop clear, engaging, and accurate copy for all donor and community communications, including:
- Emails and newsletters
- Fundraising campaign materials
- Donor updates and acknowledgements
- Event promotions and volunteer communications
- Maintain a consistent organisational voice and messaging across all communication channels.
- Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.
- Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.
- Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.
- Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.
- Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.
- Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.
- Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.
- Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.
- Assist in developing templates, guides, or SOPs for donor and community communications.
- Provide guidance and mentoring to other volunteers involved in content creation or communications.
- Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.
- Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity.
This role is not suitable if you:
- Prefer casual or low-commitment volunteering
- Are seeking immediate paid employment
- Want to write content without considering impact or ethics
- Are uncomfortable working with sensitive or trauma-informed material
Important to Be Clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for shaping our messaging and donor relationships
- Paid roles will emerge as funding and sustainability allow
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about content, storytelling, and donor engagement
If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.
A Final Word
Words carry weight. They can heal or harm.
If you know that:
Survivor stories deserve care, not clicks. Donors deserve honesty, not spin. Communication is part of safeguarding
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:
- Human, not automated
- Trauma-aware, not reactive
- Boundaried, not extractive
- Purpose-led, not performative
You are the bridge between content and community — between attention and action.
Experience Qualification and Requirements
Essential experience
- Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
- Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
- Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.
Essential skills & qualities
- Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
- Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
- Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
- Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
- Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
- Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.
Desirable
- Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
- Familiarity with safeguarding principles, escalation workflows, and online safety practices.
Training & support provided
- Safeguarding protocols and escalation pathways.
- Platform-specific engagement standards and tone-of-voice guidance.
- Escalation and reporting systems, including how to log risks and recurring themes.
Main Responsibilities/ Key Duties
- Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
- Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
- Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
- Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
- Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
- Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
- Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
- Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
- Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
- Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.
This role is not suitable if you:
- Want to debate or argue online
- Struggle with emotional boundaries
- Seek influencer-style engagement
- Want creative control over content
- Are unable to follow safeguarding procedures strictly
This is not about visibility — it is about responsibility.
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and trust
- Emotional maturity is essential
- Paid roles will emerge as the organisation becomes financially sustainable
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A short scenario-based engagement discussion
If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.
A Final Word
Social media is about people, not platforms.
If you know that:
- Trust is built through presence, care, and consistency
- Boundaries are a form of protection, not distance
- Privacy and consent are safeguarding responsibilities
- How we respond matters as much as what we post
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our Portchester Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our Sidmouth Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
If you are successfully shortlisted for this role, you will be contacted by the Hiring Manager for your area to arrange a suitable time for an interview, which will take place over a Microsoft Teams call.
Closing date for this role is the 16 February 2026