Charity shop volunteer volunteer volunteer roles

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Richmond shop is looking for a dedicated Music Volunteer to support our team in researching, sorting, and preparing donated vinyl records, CDs, and other media for sale.

By volunteering with us, you’ll play an important role in improving the quality of our music section, uncovering hidden gems, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching vinyl records, CDs, and other media to identify value and demand
• Identifying rare, collectible, or high-value items
• Pricing and organising items appropriately for sale
• Assisting with creating attractive displays within the music area
• Organising and maintaining an engaging and well-presented music section
• Assisting with other shop activities when needed

The Volunteer:

We’re looking for someone who:

• Has a passion for music, vinyl records, and/or media collecting
• Has good attention to detail and enjoys researching information
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of artists, genres, or collectible media is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Cats Protection in Poole are looking for a Volunteer Cashier in our charity shop.

Ideally you'll enjoy fashion, and the fun of a charity shop - you'll help shoppers find hidden gems. You'll help keep us looking beautiful - maintaining the shop floor, filling up our clothing rails, and using your creativity to help create exciting displays. You'll also be meeting our customers and helping them shop, as well as our kind donors, supporters, and cat-lovers!

Your kindness and hard work will help us care for cats and kittens in the Dorset area, with links to our Ferndown homing centre.

Full training will be provided, so experience is not necessary - but enthusiasm is a must!

Does this role sound like you? Please apply here, drop us a line, or simply pop into the shop and ask for a manager.

St. Barnabas House and Chestnut Tree House provide specialist palliative care within the hospices and in the comfort of patients' homes, treating adults and children with advanced progressive life-limiting illnesses.

To ensure our shops are packed with new and exciting stock and look appealing, we rely on a team of volunteers working behind the scenes to make this happen at our Retail Distribution Centre in Worthing. It's a hive of activity, with donations sorted from bags of clothes, and boxes of Bric-a-brac, to large furniture items.
This is an excellent role if you like being part of a team and enjoy keeping active. There's always lots to do, and it's fascinating when our volunteers spot something rare and valuable.

You can volunteer for one or more shifts a week for a morning, afternoon, or all day, but we're delighted to consider any time that suits you, even if it's just a couple of hours.

Apart from a willingness to help, no special skills are needed because we'll show you what to do and provide all the training you'll need.

Please note you must be over 18 to apply for this role.

Do you want to help raising vital funds for Scope, the disability equality charity?

Do you thrive in an exciting and inclusive working environment?

Do you have a few hours a week to support our ecommerce operation?

You might like our warehouse volunteer role!
 

About this role

You will be vital to the work of our ecommerce hub helping to sort, quality check and monitor donated products from our corporate partners.

• Your role may include:
• sorting donated pallets of stock ready for sale
• quality checking products to sort the good from the bad
• scanning products to trade in, such as books and CDs
• helping to pack orders to go our shops
• helping keep our warehouse tidy and our stock system accurate
• When and where
• You will be in our Scope Ecommerce Hub. The hub is based at 19 to 20 Guide Street, Salford M50 1BX. We can be flexible on the times you would like to volunteer. Our hub opening times (Monday to Friday 8am to 4pm). We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more
   

Who we are looking for

We welcome anyone who is passionate about disability equality and willing to support our work! You must be over 18 years old. You will need to feel comfortable working in a large busy warehouse environment and be able to lift and carry items, although we have a forklift truck to assist with heavier items.

Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount online!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
 

Skills and experience you can gain

• teamwork
• organisation
• warehousing
• ecommerce
• communication
• stock preparation and management
• health and safety
• valuable experience for your CV
• experience of a large, national disability charity

What we can offer you

• introduction to Scope
• demonstration of your tasks
• training courses, in person and online
• personal development opportunities
• support and regular catchups from a dedicated manager
• agreed travel expenses
• adjustments to make the role accessible for you
• work experience for your CV
• a work reference
• 20% discount in our Scope eBay shop
• safety shoes and a hi vis jacket will be provided

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society. As a volunteer in our warehouse, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.

Come and join us at our Charity Shop in Langney Road, Eastbourne.

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.

As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.

You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.

When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.

You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.

You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.

Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.

We currently need volunteers on Monday (1pm-4.30pm), Tuesday (1pm-4.30pm), Weds (9.30 am-1pm). No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old, just apply now!

Volunteer Cook

 About the Role

We are looking for enthusiastic Volunteer Cooks to support people with learning disabilities, autism, and sight loss by helping to prepare and cook nutritious, enjoyable meals. This rewarding role provides an opportunity to share your passion for food, encourage independence, and help create positive social experiences through cooking and shared mealtimes.

 The Difference You Will Make

As a Volunteer Cook, you will help people develop practical cooking skills, build confidence, and enjoy healthy, home-cooked meals. Your support can promote independence, social inclusion, and wellbeing while creating opportunities for people to learn, connect, and enjoy new experiences.

 What You Will Do

• Support people to prepare and cook simple meals and snacks.
• Encourage participation in food preparation and kitchen activities.
• Promote safe food handling and good kitchen hygiene practices.
• Assist with meal planning and shopping lists where appropriate.
• Help create a welcoming and enjoyable cooking environment.
• Support individuals to develop confidence and independence in the kitchen.
• Work alongside staff to ensure activities are safe, enjoyable, and inclusive.
• Assist with clearing up and maintaining a clean kitchen area after sessions.

 What We Are Looking For

We welcome volunteers from all backgrounds. You do not need to be a professional chef—just someone who enjoys cooking and supporting others.

We are looking for people who are:

• Friendly, patient, and reliable.
• Passionate about cooking and healthy eating.
• Good communicators and supportive team players.
• Respectful of diversity and inclusion.
• Enthusiastic about helping people learn new skills.
• Able to encourage and motivate others in a positive way.

 Requirements

Successful volunteers will be required to:

• Complete an enhanced DBS check.
• Provide two satisfactory references.
• Complete some online training
• Follow SeeAbility's policies and procedures, including safeguarding, food hygiene, and health and safety requirements.

About SeeAbility

SeeAbility is a specialist charity supporting people with learning disabilities, autism, and sight loss to live ambitious lives. We believe everyone deserves the opportunity to achieve their goals, develop independence, and be part of their community.

Volunteers play a vital role in helping us provide meaningful opportunities, develop life skills, and support the people we work with to achieve their aspirations.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA Richmond shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Description

Please note that this role will operate from our Manchester Road charity shop and is suitable only for volunteers aged 21+ and those who have had their license for 2+ years.

Role Purpose:

In this role, you will be generally working alongside another driver, collecting and transporting stock between shops and customers' homes and between our various charity shops in a Forget Me Not van. This would include furniture and therefore some heavy lifting and carrying.

Shifts

Shifts are flexible to suit you, with options for half or full days Monday through Sunday, with a full day being around 8:00am to 3:00pm.

Tasks & activities

• Delivering and collecting stock and donations to and from Forget Me Not charity shops, homes, businesses and other locations.

• Ensuring the van is used efficiently and is clean and presentable, carrying out basic checks at the end of the day to make sure the van is roadworthy.

• Following the instructions of the Transport Team Lead to ensure donated/purchased goods are collected/delivered on the day specified and in accordance with policy.

Personal qualities & experience

You need to be approachable and friendly. Previous experience of working in this area is not essential but would be useful. Knowledge of the local area and shop locations would be helpful.

Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope.  Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. 

Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund life saving research. This is a customer focussed role where you will meet and interact with a wide range of people.  

Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.  

Typical tasks include:

• Engaging with customers and serving them in a helpful and friendly way
• Answering questions from customer, donors and supporters
• Communicating with fellow volunteers about what has sold and needs re-stocking
• Honing your retail and cashier skills behind the till and taking payments
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and sales campaigns

Volunteering with British Heart Foundation comes with plenty of benefits too… 

• A 25% discount on donated goods and 10% discount on New Goods in our shops
• Unlimited, free, and confidential support by Retail Trust
• Access to training and development 
• Reasonable travel expenses reimbursed 
• Refreshments available  
• Volunteer certificates, references and long service awards provided
• Access to discounts with other retailers 

Come and join our Charity Shop in Langney Road, Eastbourne

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.

Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.

In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.

We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.

After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.

You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.

When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.

You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.

We currently need volunteers on Monday (1pm-4.30pm), Tuesday (1pm-4.30pm), Weds (9.30 am-1pm). No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old, just apply now!

Volunteer role - Stock Specialist Volunteer

Volunteer manager - Shop Manager

Where you will be based - Batley hub

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community.

You have a specialist knowledge and interest that means donations can be accurately valued, you can assess the condition of items accurately, ensuring only quality goods are put on sale.

No prior retail or online selling experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable, rare, antiquated and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for volunteering in the retail space
• A specialist knowledge and understanding in your area of interest
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA Fulham shop is looking for a creative and enthusiastic Social Media Instagram Volunteer to help us keep our Instagram content fresh, engaging, and up to date.

By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Creating Instagram content, including posts and stories
• Capturing photos and videos that highlight our activities, updates, and events
• Showcasing donation appeals in a clear and appealing way
• Helping maintain a consistent and on-brand social media presence
• Monitoring basic engagement (likes, comments, and shares)
• Greeting and assisting customers when required

The Volunteer:

We’re looking for someone who:

• Knowledge of using Instagram and current social media trends
• Is creative, visually focused, and confident taking photos or short videos
• Is friendly, approachable, enthusiastic, and able to communicate our mission online
• Is reliable and able to work as part of a team
• Has experience in social media content creation is a bonus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams. You’ll gain hands-on experience in social media content creation while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Sorting Room Volunteer

Do you enjoy organising, spotting quality items and bringing order to chaos? Join our behind-the-scenes sorting team!

We are looking for volunteers to help process donated items and prepare quality stock for our charity shop. This is an ideal role for someone who enjoys sorting, organising and has a good eye for detail.

What you’ll be doing

You’ll play an important role in helping donated items reach the shop floor ready for sale.

Tasks may include:

• Sorting through donated clothing, books, toys and household items
• Checking quality and carrying out quality control
• Identifying valuable or desirable brands
• Pricing items ready for sale
• Organising stock in the sorting room
• Preparing donations for the shop floor
• Helping keep the sorting area tidy and efficient

We’re looking for someone who:

• Enjoys organising and practical tasks
• Has good attention to detail
• Has an eye for quality and presentation
• Has brand awareness (desirable, but not essential)
• Is reliable and able to work independently
• Enjoys being part of a friendly team

Time commitment

• Shifts are usually 10am–1pm or 1pm–4pm
• Regular weekly volunteering preferred, with some flexibility available