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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Team and Help Us Build the Future of The Swadhinata Trust
The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.
To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.
How Can You Help
We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.
Operations Volunteer
The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.
We’d love help with:
Daily Support: Helping with office admin, logistics, or coordinating meetings.
Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.
People Support: Helping with the "welcome" process for new staff or volunteers.
What you bring:
A proactive, "can-do" attitude and a knack for multitasking.
Great people skills and an organised approach to busy days.
Tech-savviness (or a quick ability to learn new software).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your organisation, admin and digital skills to help make a real difference to people affected by breast cancer. Join Future Dreams as a valued volunteer and help our busy programmes and services run smoothly for the people who rely on them.
Location: Future Dreams House, King’s Cross, London
Role type: Volunteer
Commitment: Ideally one regular day or half-day per week, with consistency particularly important
About Future Dreams
Future Dreams is a breast cancer charity providing practical, emotional and wellbeing support for people affected by breast cancer.
At Future Dreams House in King’s Cross, we offer a wide range of classes, workshops, one-to-one services, support and educational activities, helping people feel supported throughout and beyond their breast cancer experience.
We are looking for organised, reliable and enthusiastic volunteers to provide administrative support to our Programmes & Services team and help us ensure that our activities run smoothly.
About the role
This is a practical, hands-on volunteer role supporting the behind-the-scenes administration involved in delivering our programme of workshops, classes and one-to-one services.
You will work alongside the Future Dreams team and help with a range of tasks, which may include:
Full guidance and training on Future Dreams systems and processes will be provided.
About you
We are particularly looking for volunteers who are dependable, organised and comfortable working independently once trained.
You will ideally have:
Previous experience of Momence is not required, as training will be provided.
What we are looking for
Consistency and reliability are particularly important for this role. Our programmes run throughout the week and the administrative work behind them is essential to providing a good experience for our visitors.
We are therefore looking for volunteers who can make a regular commitment and become a trusted part of the team, rather than providing occasional ad-hoc support.
What you can expect from us
As a Future Dreams volunteer, you will:
If you are organised, dependable and would enjoy using your skills to help our services run smoothly, we would love to hear from you.
Application Instructions
To apply, please complete our application form and send it to us together with your CV.
We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. Early application is therefore encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in website maintanence and content management systems, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer website administrator!
Our volunteer Web Administrator will be responsible for keeping the PINT website up to date, making sure information is accurate, accessible and engaging for people who want to find out more about our work, volunteer with us or support the charity. This role will involve updating website content, adding new pages or information where needed, checking links and content regularly, and working with volunteers in Public Relations to make sure our online presence clearly reflects the impact of PINT’s work.
We are looking for volunteers with experience updating or maintaining websites, ideally with knowledge of website content management systems and a good eye for clear, user-friendly content. Experience of basic web editing, formatting pages, checking links and making sure information is kept accurate would be particularly helpful. We are also looking for volunteers who are organised, detail-focused and able to work collaboratively with other volunteers.
What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in the charity sector, develop your skills, and contribute to an amazing cause.
The time commitment can be flexible with whatever you are able to give, but around 2-4 hours a week on average could be a good estimate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Reading Coordinator
The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having.
Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments.
How we will support you:
You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing:
● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.
● Enrol and assess new Readers, using the simple resources provided.
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).
● Visit your reading pairs to provide encouragement, presenting certificates on occasion.
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly.
The skills you will need:
● A passion for supporting others achieve either their reading or coaching goals;
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;
● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;
● Self-awareness, personal responsibility and a professional approach;
● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);
● The ability to use initiative and willingness to work independently and as part of a team;
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team; ● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.
What's in it for you? You will:
● receive outstanding Reading Coach Training;
● meet and work collaboratively with new people, and
● be active and engaged, adding value to your local community.
● Gain access to ongoing support and development.
● Out of pocket travel expenses reimbursed.
The client requests no contact from agencies or media sales.
At WWT, we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. Imagery is a central part of connecting our supporters to the work we do.
We are looking for an Image Library Volunteer to help us manage our thousands of engaging and inspiring images, capturing our events and activities, people, wildlife, and visitor experiences. These images are used in our promotional materials including website, press releases, staff & volunteer booklets, social media, and news articles.
You will be selecting the most inspiring and engaging images, uploading them to our Image Library, tagging images to facilitate user searches, and regularly reviewing uploaded material. This is an important role in helping to keep our image database updated, on-brand, and easily accessible as a vital resource for staff across WWT.
Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Confident and Capable volunteers are required to help us with our charity admin.
Are you retired or looking to get back into work and are confident on the phone and using IT?
If so you may be the person we are looking for !
We need people to help us:
If you are passionate abourt supporing vulnerable people in the community and have a few spare hours each week then please get in touch !
We offer:
Family members and friends cannot always be around so we take pride in making sure that your dedicated care support worker is the next best thing



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you be doing?
As part of the Management team you will be responsible for ensuring that the group is acting in a way that recognises its safeguarding responsibilities in all its activities.
This will include carrying out Enhanced DBS checks on behalf of the group when appropriate and provide an induction for new Management Team Members so they are aware of the safeguarding requirements of the group and to initiate an annual short Safeguarding Refresher Session at a coach meeting.
Management team meetings are held typically every six to eight weeks, alternating on line and in person.
What are we looking for?
What difference will you make?
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CASE OFFICER
Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Processing and allocating cases which have come to the branch
• You may have engineering experience or be a skilled craftsperson, but this is not essential
• Using our online referral portal to manage and update case notes
• Attending regular meetings of the local branch
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Warm, approachable and confident to call referrers/clients to initiate discussions
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
You’ll also need to complete the induction checklist and a reference check.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.
We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.
Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.
About the Role
We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.
This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.
Key Responsibilities
Serve as the first point of contact for all incoming phone inquiries and visitors.
Respond to client inquiries professionally and compassionately.
Conduct initial intake screening and gather essential client information.
Schedule appointments and manage staff calendars.
Maintain accurate records of calls, referrals, and appointments.
Manage email correspondence and administrative communications.
Prepare, organize, and securely maintain client documentation.
Maintain digital and physical filing systems in compliance with data protection policies.
Support day-to-day office operations and ensure smooth administrative workflow.
Track action items from meetings and follow up with relevant staff.
Assist in preparing reports, summaries, and operational documentation.
Coordinate communication between staff, volunteers, and external partners.
Monitor office supplies and maintain administrative resources.
Ensure compliance with safeguarding, confidentiality, and organizational policies.
Escalate urgent, complex, or sensitive cases to appropriate personnel.
What We’re Looking For
Experience & Qualifications
Why Volunteer With Us?
Apply Now
If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
Key Responsibilities
Person Specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Charities & Crowdfunder Support Manager (Remote UK)
Organisation: Influential Stars
Location: Remote (UK based). London or Hertfordshire preferred
Commitment: Flexible hours depending on organisational needs (min of 10 hours per week)
Contract Type: Volunteer
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.
This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.
Key Responsibilities
Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform
Guide partners through the onboarding process from first contact to launch
Build and maintain strong, trusting relationships with both organisations and individuals
Act as a key point of contact for enquiries, support, and reassurance
Maintain regular communication to sustain engagement and rapport
Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism
Coordinate with internal team members to ensure partners receive timely assistance
Provide clear information about how the platform works and what to expect
Maintain accurate records of communications and partnership activity using our CRM management system
Ensure all interactions reflect empathy, professionalism, and respect
Skills and Experience Required
Essential:
Strong relationship management or engagement experience
Excellent customer service skills
Outstanding written and verbal communication skills
Confidence communicating by phone, email, and online platforms
High level of empathy and emotional intelligence
Ability to communicate sensitively with people experiencing challenging circumstances
Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
Experience using a CRM or similar database system
Highly organised with strong attention to detail
Ability to work independently and manage multiple relationships
Professional, reliable, and approachable manner
Desirable:
Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
Experience working with charities, community groups, or support services
Experience in partnerships, outreach, or fundraising roles
Experience working remotely within a team
Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
Fully remote position
Flexible working hours depending on organisational needs
Occasional support calls or meetings with partners
No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
Occasional (optional) in person team meetings
Why Volunteer With Us
Play a vital role in supporting charities, families, and individuals during significant moments in their lives
Help build partnerships that enable meaningful fundraising and impact
Gain valuable experience in relationship management and community engagement
Join a mission driven organisation at an exciting stage of growth
Flexible volunteering that can fit around other commitments
Opportunity to build meaningful professional relationships across the charity and community sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
This role is only open to UK based applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NIAS Creative Campus' Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.
The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.
This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.
The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.
Key Responsibilities (You will gain practical experience in two or more of the listed areas)
1. Venue Administration Support
Support the venue coordinator with the day-to-day administration of the Creative Campus venue.
Responsibilities include:
• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks
2. Event Operations Support
Assist in the preparation and delivery of events hosted at the venue.
• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff
3. Social Media & Digital Promotion
Support the promotion of Creative Campus activities across digital platforms.
• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates
4. Website & Digital Content Management
Assist in maintaining the Creative Campus online presence.
• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns
5. Community Engagement & Partnerships
Support outreach activities to increase venue use and community participation.
• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes
Learning Opportunities
Successful candidates will gain practical experience in:
• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production
Person Specification
The ideal candidate will demonstrate the following:
Essential
• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative
Desirable
• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects
Personal Qualities
The successful candidate will be:
• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments
Benefits
The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses
Time Commitment
• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
We are seeking a dedicated and enthusiastic Volunteer Assistant to support our organisation's initiatives and community outreach programmes. This role is ideal for individuals passionate about public health, fundraising, and community engagement. As a Volunteer Assistant, you will play a vital role in assisting with various projects, educating the community, and helping to manage social media efforts to promote our mission.
Duties
Assist in the planning and execution of community outreach events and fundraising activities.
Support project management tasks by coordinating schedules, resources, and volunteer efforts.
Educate community members about public health initiatives and available resources.
Supervise volunteers during events to ensure smooth operations and provide guidance as needed.
Manage social media accounts by creating engaging content to market our programmes and events.
Perform administrative tasks such as data entry, record keeping, and maintaining volunteer schedules.
Collaborate with team members to develop strategies for effective community engagement.
Qualifications
Previous experience in public health or related fields is advantageous but not mandatory.
Strong leadership skills with the ability to motivate and supervise a team of volunteers.
Excellent project management skills with an organised approach to task completion.
Proficient in social media management and marketing techniques to enhance outreach efforts.
Strong communication skills, both verbal and written, with the ability to educate diverse audiences.
A proactive attitude with a willingness to learn and adapt in a dynamic environment.
Join us in making a difference in the community while gaining valuable experience in a supportive environment!
Job Types: Part-time, Volunteer
Benefits:
Casual dress
Discounted or free food
Employee discount
Flexitime
Free or subsidised travel
Free parking
Store discount
Work Location: In person
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.
Outline of the IT Supporter role
It is amazing how much difference you could make to your local group by providing IT support, either remotely or in person. Even the smallest things like setting up email accounts, using video calling software and creating social media accounts can be a real challenge for some volunteers, so your expertise will make the world of difference to supporting your local group to help adults learn to read in your community.
The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role
Keytasks include:
· Lead on recruitment activity and selection decisions
· Carry out initial conversations and informal screening
· Coordinate onboarding and inductions
· Allocate tasks
· Support volunteers day to day
· Build relationships and maintain engagement
· Deliver role-specific training
· Ensure volunteers complete required training
· Address minor issues and provide feedback
· Escalate concerns to HR where needed
· Maintain volunteer records (contact details, availability, hours if needed)
· Act as main point of contact for volunteers
· Conducting 1-1s with volunteers as well as offering informal support
· Raise safeguarding concerns as appropriate using internal processes and procedures
· Maintain confidentiality and follow charity policies and procedures
· Undertake relevant training
Key Objectives Include:
· Ensure that Mast Cell Action has a steady stream of volunteers enabling the charity to achieve its objective goals
· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability whilst working remotely
Experience/skills required:
· Proven experience as a volunteer manager/coordinator or relevant HR experience
· Excellent verbal communication skills, with the ability to engage diverse audiences and adapt your communication style to different formats and audiences.
· Patience, empathy and compassion. Openness to support people from all backgrounds
· Reliability and trustworthiness
· Proficiency in CRMs and able to use our bespoke database to maintain accurate volunteer records
· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.