Digital marketing officer email specialist volunteer roles
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Job Description
We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.
You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.
The role focuses on marketing automation, workflow design, and improving supporter experience.
Key Responsibilities
- Design and maintain automated workflows connecting email, forms, CRM, and campaigns
- Build supporter journeys for volunteering, fundraising, membership, and engagement
- Develop logic-based workflows (triggers, segmentation, conditional pathways)
- Integrate digital platforms and ensure smooth, GDPR-compliant operations
- Monitor performance, optimise systems, and document processes clearly
- Work with campaign teams and copywriters to align messaging and automation
- Identify inefficiencies, propose improvements, and flag potential risks
What We’re Looking For
- Experience or interest in CRM, marketing automation, or workflow design
- Understanding of digital funnels, supporter journeys, and performance metrics
- Ability to design structured, logic-based workflows and troubleshoot systems
- Comfort working within safeguarding, GDPR, and ethical frameworks
- Experience in nonprofit or social impact campaigns is helpful but not required
- Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus
What You’ll Gain
- Experience building ethical digital systems for a social impact organisation
- Hands-on exposure to marketing automation and workflow design
- Opportunity to help shape scalable digital processes from the ground up
- Priority consideration for future paid roles when funding becomes available
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
21 - 50
The client requests no contact from agencies or media sales.