Finance and database officer volunteer roles
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WE'RE SUNSHINE CHARITY!!!
SUNSHINE is a small but ambitious grassroots charity on a big mission: to reduce loneliness and help people feel truly seen, valued and connected. Powered 100% by passionate volunteers, we design joyful community projects, awareness campaigns, partnerships and support services that bring people together, spread joy and community spirit. nurture connection and help boost confidence and wellbeing.
London’s loneliness crisis is growing, and SUNSHINE is building a movement to stop it. We are a fast-paced startup charity with a big vision, but every great movement needs a solid foundation. We are looking for a super-organised, proactive Volunteer Office Manager to build our systems from the ground up and keep our mission on track.
The Heart of Operations
This isn't just data entry; it’s about creating the engine room. You will be the CEO’s right-hand person, turning vision into organised reality. You are someone who sees a gap and fills it, sees a mess and organises it, and sees a process and perfects it.
Your Impact:
- System Architect: Set up and manage our remote office infrastructure (Google Workspace/Microsoft 365, CRM, and internal comms).
- Strategic Admin: Support the CEO with high-priority charity duties, from governance filings to stakeholder scheduling.
- Team Harmoniser: Keep our remote team of volunteers on track, ensuring everyone has the tools and information they need to succeed.
- Process Ninja: Create the "How-To" guides for the charity, ensuring that as we scale across London, our quality remains gold-standard.
Who You Are:
- Unstoppably Organised: You find joy in a clean inbox and a perfectly structured folder system.
- A Self-Starter: You don’t wait for a to-do list; you create it. You are comfortable taking initiative in a "blank canvas" startup environment.
- Tech-Savvy: You are at home with remote collaboration tools and love finding ways to work smarter, not harder.
- London-Linked (Preferred): While the role is remote, being based in London is a major plus as we pilot our work in the capital.
The Logistics:
- Location: Fully Remote (with the occasional optional team coffee in London).
- Commitment: Approx. 5–8 hours per week (flexible).
- Reporting: Working directly with the Founder/CEO and the COO.
What’s In It For You?
- A Founding Seat: Be one of the first names on the team of a charity destined to change London’s social landscape.
- Full Autonomy: The freedom to set up systems exactly the way you know they work best.
- Executive Experience: High-level exposure to charity governance and leadership.
How to Apply:
If you are the person who keeps everyone else organised and you’re ready to use those skills for good, we want to hear from you. Please apply via CharityJob with a CV.
Non Charity Employer
11 - 20
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WE'RE SUNSHINE CHARITY!!!
SUNSHINE is a small but ambitious grassroots charity on a big mission: to reduce loneliness and help people feel truly seen, valued and connected. Powered 100% by passionate volunteers, we design joyful community projects, awareness campaigns, partnerships and support services that bring people together, spread joy and community spirit. nurture connection and help boost confidence and wellbeing.
London is facing a loneliness epidemic, and SUNSHINE is the antidote. We have the vision and the board; now we need the strategic engine to drive us from startup to launch. We are looking for an experienced Project Manager to turn our ambitious goals into a clear, actionable roadmap.
The Architect of our Launch
As our Founding Project Manager, you will be the "source of truth" for the entire team. You won’t just be ticking boxes; you will be designing the very framework that allows our charity to begin its life-changing work.
Your Impact:
- The Master Plan: Create and own the end-to-end project timeline from current startup phase to our official London launch.
- Clarity & Direction: Ensure every volunteer—from the CEO to the frontline befrienders - knows exactly where we are, what the milestones are, and what needs to happen next.
- Operational Oversight: Identify potential bottlenecks before they happen and keep our diverse team of volunteers synchronised and motivated.
- Launch Leadership: Drive the "Go-Live" phase, ensuring all moving parts (governance, recruitment, and tech) land perfectly on time.
Who You Are:
- Experience Required: You have a proven track record in Project Management (PMO, Agile, or Prince2 experience is a huge plus).
- A Master Communicator: You can translate complex plans into simple, motivating updates for a non-technical team.
- Strategic & Focused: You thrive on deadlines and love the challenge of building a project structure from a blank canvas.
The Logistics:
- Location: Remote / Home-based (with occasional strategy coffee in London).
- Commitment: Approx. 4–6 hours per week (flexible around your professional life).
- Support: Direct partnership with the Founder, COO and the Board of Trustees.
What’s In It For You?
- A "Fingerprint" Project: The rare chance to say you built the operational foundations of a London charity.
- Executive Networking: Collaborate with a high-energy founding team of professionals.
- Tangible Legacy: See your project plan result in real-world connections for isolated Londoners.
How to Apply:
If you have the skills to turn a vision into a reality, we want to hear from you. Please send your CV via CharityJob.
Non Charity Employer
11 - 20
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Service / Receptionist Volunteer
We’re looking for a friendly volunteer in our Guildford office on Wednesdays to be the first point of contact for our clients coming in seeking advice.
What will you do?
- Complete an introduction to Citizens Advice South West Surrey (CASWS)
- Complete required training for your role
- Provide a customer facing reception service to clients who drop in to see us in our Guildford office, including:
- Ensuring relevant forms are completed
- Assigning clients to Advisers for more detailed support
- Booking appointments
- Monitoring the flow of clients in the drop in
- Assist clients with form filling
- Complete day sheets
- Scan and upload documents to case recording system
- Write up notes on case recording system
- When the drop-in service is at full capacity, ensuring that you understand the clients’ issue and support them by providing information, signposting them to another more appropriate organisation or asking them to attend another CASWS drop in.
- Complete administrative duties including:
- Monitoring emails
- Processing client enquiries both by email and phone
- Sending out appointment information
- Provide Advisers with admin support, where required
- Other ad hoc tasks to support the day to day running of our service
What’s in it for you?
- gain and build on valuable skills and experience such as communication, IT skills and working in a team
- increase your employability
- contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
- work with a range of different people, independently and in a team.
And we’ll reimburse expenses too.
What do you need to have?
You don’t need specific qualifications or skills, but you’ll need to:
- be friendly and approachable
- be non-judgmental and respect views, values and cultures that are different to your own
- have good IT skills
- be calm under pressure
- be able to demonstrate resilience with challenging clients
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- be willing to undertake training in your role
How much time do you need to give?
We're looking for someone who can volunteer on Wednesdays, ideally between 9am and 4pm, though we are happy to discuss volunteering between 9.30am and 3.30pm as well.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
Interested?
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss ‘what you will do’ and how we can support you, please get in touch. To express interest and for an Application Pack, please email us. You can find more information on our website - just follow the link from here.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.