Head of customer engagement volunteer roles

Volunteer Head of Community – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a warm, imaginative, and community‑minded volunteer Head of Community to join our founding team and lead the development of our public relationships, outreach, and cultural participation.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To ensure this mission reaches and resonates with people from all walks of life, we are seeking a community leader who can help build meaningful connections, nurture engagement, and create opportunities for the public to experience classical beauty in accessible and inspiring ways.

About the Role

We are seeking a volunteer Head of Community who will:

• Lead the development of the Foundation’s community engagement strategy.

• Build relationships with local groups, cultural organisations, artists, educators, and supporters.

• Help shape programmes and initiatives that welcome diverse audiences into the world of classical beauty.

• Support outreach efforts, community partnerships, and public‑facing events.

• Guide the creation of inclusive, accessible opportunities for participation and learning.

• Work collaboratively with trustees and advisors to ensure community voices inform our work.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring empathy, creativity, and a passion for connecting people with art, culture, and heritage.

This is a rare opportunity to shape how a new cultural institution engages with its audiences and communities from the very beginning.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of Community will help ensure that this vision is not only seen, but felt—creating a sense of belonging, participation, and cultural enrichment.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your community‑building expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship—one that will flourish for generations.

We’re looking for up to three Trustees to help guide Hackney Empire through an exciting period of growth, creativity and deepened community impact.

As a member of our Board, you will play a vital strategic role in shaping the future of Hackney Empire. You’ll support our mission to empower young people, champion diverse artistic voices, and strengthen our connections within our local community and the wider cultural landscape.

We’re particularly keen to hear from individuals who share our values, have strong strategic and advocacy skills, and bring experience in arts management, fundraising, legal practice, heritage/buildings projects, or digital and social media strategy, as well as people whose lived experience reflects the communities we serve.

Disabled and D/deaf people are currently under-represented at Hackney Empire, we will offer an interview to anyone who identifies as D/deaf or disabled if they are able to demonstrate they meet the person specification.

Recognising under-representation of people from the global majority in our Heads of Department Team, we actively encourage people from the global majority to apply for this role.

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

Thank you for your interest in volunteering with the Education team. Across all of Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 30+ and hundreds of volunteers work hard to achieve this aim.

We hope that you’ll join our team as the new Volunteer School Speaker Assistant Coordinator!

Humanists UK has a network of trained school speakers who visit schools on a voluntary basis to raise awareness and understanding of humanism amongst children and young people. As both the network and the demand from schools have grown, we need to increase our capacity to monitor and process requests from teachers. This is done by the Advancing Humanism Administrator (AHA), with the support of Volunteer School Speaker Assistant Coordinators.

We are seeking motivated individuals to become Assistant Coordinators and help support the growth of our School Speaker network.

Take a look at the full role description and person specification to help you decide whether the role is right for you.

Whatever your background, or prior experiences, if you’re passionate about supporting young people to learn about humanism, we’d love to hear from you.