Learning volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Positive Futures is seeking a Trustee with professional experience in children’s social care to join our Board. This is a unique opportunity for an experienced practitioner or leader to bring expertise in safeguarding, residential care, and Ofsted-regulated services to the strategic oversight of our organisation. The successful candidate will provide critical insight into care planning, permanence, and supporting excellence in residential settings, ensuring that Positive Homes continues to deliver safe, high-quality services as it grows and responds to national legislative changes.
We seek a professional with experience in:
- Children’s social work
- Safeguarding
- Ofsted-regulated services
- Care planning and permanence
- Supporting residential care excellence
This trustee will provide critical insight and oversight as Positive Homes grows and adapts to national legislative changes.
If you are committed to improving outcomes for children and young people, and want to contribute your expertise to shaping the governance and strategic direction of a growing, values-led organisation, we would be delighted to hear from you.
How To Apply
To apply, please submit:
- Your CV
- A short covering letter (max 2 pages) outlining:
– Why you want to join Positive Futures
– Which role you are applying for
– How your experience aligns with our mission and needs
Closing date: 1st March 2026
Empowering young people to achieve their potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.
We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.
Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”
We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.
Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.
Why we want you
We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer
Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.
Reliable Media brings together the Stop Funding Hate and Stop Funding Heat campaigns under one organisational umbrella.
Our mission is to make hate and climate misinformation unprofitable by persuading advertisers to stop funding media outlets and platforms that spread harmful narratives. We believe advertising shapes culture and that, by disrupting the financial incentives behind harmful media, we can build an information ecosystem that is inclusive, accountable and climate responsible.
Would you like to help drive our campaigns?
We are currently seeking new voluntary Board members to strengthen our governance and support the next stage of our mission to make hate and climate misinformation unprofitable.
At this point in time, we are especially looking to appoint:
- A Treasurer to provide strategic financial oversight and support long-term sustainability and
- A Board Member with Legal expertise to help us take informed, proportionate risks and navigate a complex media landscape.
We want to ensure that diverse voices are at the heart of our Board. We’d especially welcome applications from racialised communities, people from ethnic minority backgrounds, LGBTQ+ people, disabled people, people from minority faith backgrounds, including those disproportionately targeted by harmful or discriminatory media narratives.
Being a Board Member may be voluntary but it’s still a real commitment. We meet quarterly, stay in regular contact between meetings and must be willing to be legally (and publicly) responsible for a high-profile campaigning organisation. Board Members are also engaged in various working groups, such as fundraising, governance or DEI or offer short-term ad hoc support where they have relevant expertise. But it’s hugely rewarding. You would be helping to ensure Reliable Media continues to challenge harmful media narratives, shift industry norms and make hate and climate misinformation unprofitable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example:
- supporting the team to maintain high standards of cat welfare
- transporting cats to vet appointments or to new homes
- entering records for cats and cat-related activity to track the impact of the team
- supporting with cat admissions and matching cats with prospective owners
- ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
- communicating with the public, offering support with cat ownership or lost and found cats
- supporting the volunteer neutering team
Time expectation
Our Cat Welfare Support volunteers typically volunteer for two to four hours per week. This role is flexible and can fit around your other commitments.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
This role concentrates on building relationships with members of the public, encouraging them to consider alternatives to placing their cats up for adoption. You will focus on providing information and support to existing owners who may be experiencing issues with their cat. You’ll also help potential new cat owners who are seeking advice before getting a cat.
You’ll build relationships within the community to engage with cat owners and potential cat owners, for example with vets, other charities, Citizen’s Advice, local authorities etc.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Providing information and support to cat owners who may be considering rehoming their cat due to a change in circumstances or cat behaviour issue
- Offer a signposting service, using a comprehensive resource library, information, guidance and support
- Communicating with members of the public to offer support regarding cat ownership by using a variety of mediums eg email, video calls, social media
- Effectively use in-house systems to record outcomes and provide feedback
- Linking with community groups, partners and charities to share key messages about cat ownership
- Linking with other Cats Protection volunteers and employees to share key messages and experiences
- Attending community events (in-person and virtual) to promote key messages
Time expectation
Our supporting cat owners volunteers usually spend four to 10 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
We are looking for indoor and outdoor Fosterers.
What we need from you
- A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on our website
Time expectation
Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on our website
Time expectation
Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Our emotional support volunteers offer vital emotional support to woman, girl and AFAB non-binary survivors of sexual violence and abuse by providing our helpline, email support and live chat services.
We are the only specialist service in Cambridgeshire providing dedicated support to woman survivors of rape and sexual violence.
These confidential and anonymous services would not exist without our amazing volunteers, who provide life-changing support to survivors in their local community.
Who are we looking for?
Women of all ages (18 years +) and backgrounds who are:
- Empathetic, non-judgemental and good listeners.
- Self-aware and emotionally resilient.
- Interested in discussing and learning about sexual violence and its impacts on women and girls.
- Able to maintain confidentiality and anonymity.
- Able to work independently using initiative and also be part of a team.
- Share CRCC’s survivor-focused ethos.
- Ideally able to commit to three shifts a month (shifts are Wednesday and Thursday evenings and Sunday mornings).
- Ideally able to commit to volunteering for at least 18 months.
We especially welcome enquiries from women from minoritised and under-represented groups and communities. This includes AFAB non-binary individuals who feel comfortable volunteering within a service run for women by women.
We can contribute to childcare costs and reasonable travel expenses to enable women to volunteer with us.
Comprehensive training and support will be provided for this role. Training starts on the 20 April 2026.
Details about the role
Location: CRCC's office in Cambridge and remotely (the latter only possible if volunteer has access to a private, confidential space to volunteer from that isn't their bedroom)
When: After the initial training period (starting 20 April 2026):
- Shifts: Wednesday 7-9.30pm and Sunday 10am-12.30pm
- Monthly reflective practice: Monday or Tuesday 6-7.30pm
Commitment: After the initial training period:
- 3 shifts per month on helpline/email/live chat (we operate a flexible rota)
- 1 reflective practice session per month
- Volunteer meetings once every 6 months
- Regular ongoing training
- Regular 121s
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.
Do you have some teaching or coaching exeperince either as a parent, classroom assistant or teacher? On Fridays afternoons from 3.30-5.30pm the Centre provides an after-school Homework club during term time. Children from three local primary schools, and a few from Year 7 attend the club. Many come from families where English is a second language.
Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading. Volunteers commit to one session a week on Friday (3.30 – 5.30pm).
Our Mission
Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.
What are we looking for?
- Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children.
- You are friendly, patient and can have rapport with children easily.
- Able to help with maths and English at primary school level.
What is the time commitment?
- Ideally at least one academic term
- Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays
How will you be supported?
- You will be supported by the Family Services staff team.
- You will have access to wide range of e-learning topics. Child safeguarding and fire safety awareness is mandatory for all new volunteers.
- You will be reimbursed for travel expenses.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.
As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in event coordination, travel liaison, member support, or administrative logistics
- Strong organisational skills with high attention to detail
- Ability to manage multiple tasks, timelines, and communications calmly and reliably
- Clear, professional, and compassionate communication skills (written and verbal)
- Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
- Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
- Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
- Proactive problem-solving skills and sound judgement when escalating concerns
- Reliability and responsiveness during pre-event and live delivery periods
- Alignment with values of care, respect, and participant-centred delivery
Desirable / Can Be Developed
- Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
- Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
- Experience supporting vulnerable groups, community programmes, or residential retreats
- Willingness to contribute to improving systems and processes through reflection and feedback
Qualifications
-
Formal qualifications not required; relevant professional, voluntary, or lived experience is valued
Main Responsibilities/ Key Duties
- Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
- Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
- Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
- Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
- Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
- Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
- Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
- Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.
What This Role Offers You:
- Practical leadership experience supporting impactful retreats and in-person programmes.
- Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
- Personal growth through service-led, community-centred work in a values-driven organisation.
- The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.
What This Role Is Not For:
- Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
- Those unwilling to work flexibly around programme timelines or respond to live operational needs.
- People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.
If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.
A Final Word
Logistics are about people, not just plans.
If you know that:
- Trust is built through clear communication, care, and reliability
- Privacy and safeguarding are essential when supporting travel and participation
- Respectful, attentive support helps people feel safe and welcomed
…then you understand the heart of effective retreat support and member travel liaison.
The client requests no contact from agencies or media sales.