Management volunteer roles

Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?

Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.

Seeking volunteers with experience in:

• Business & Strategic Planning
• Facilities Management & Asset Transfer
• Financial Management
• Fundraising & Income Generation
• Governance
• Evaluation & Impact Measurement
• Trust and Foundation Fundraising

This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.

If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.

Norfolk Tennis is the county governing body for tennis and padel in Norfolk and a volunteer-led Charitable Incorporated Organisation (Charity No. 1203480). We work in partnership with the Lawn Tennis Association to support clubs, venues, coaches and players across the county, helping more people enjoy the physical, social and community benefits of tennis and padel. Our work aligns with the LTA’s “Tennis Opened Up” strategy, which aims to make the sport accessible, welcoming and enjoyable for everyone. Norfolk Tennis is governed by a Board of Trustees supported by a volunteer Management Committee representing clubs, venues and key development areas across the county. As tennis and padel continue to grow, Norfolk Tennis is seeking individuals to join its Board of Trustees and contribute strategic leadership to the development of tennis and padel across the county.

About the Trustee Role
Trustees play a vital role in ensuring Norfolk Tennis is well governed, financially sustainable and strategically focused. Working collaboratively with fellow Trustees and the Management Committee, Trustees help ensure the organisation operates effectively as a charity while delivering meaningful impact for tennis and padel across the county.

Trustees are responsible for:

• Supporting the strategic direction of Norfolk Tennis
• Ensuring strong governance, accountability and compliance
• Providing independent professional expertise and oversight
• Acting in the best interests of the charity and its beneficiaries
• Helping ensure resources are used effectively to support tennis development

Trustees attend periodic Trustee meetings (typically online) and may attend Management Committee meetings where helpful to maintain alignment between governance and operational delivery.

We are particularly interested in individuals who can contribute leadership or professional expertise in the following areas.

Governance & Charity Law Trustee
To support strong governance and ensure compliance with regulatory requirements, Norfolk Tennis is seeking a volunteer trustee with expertise in charity law.

This role focuses on providing guidance on legal responsibilities, governance best practice and risk management to support the organisation’s long-term stability and integrity.

Key contributions include:
• Advising the Board of Trustees on charity law, governance and regulatory requirements
• Supporting compliance with Charity Commission guidance and best practice
• Reviewing governing documents and supporting any required updates
• Providing input on policies, risk management and decision-making processes
• Ensuring the organisation operates within its legal and charitable objectives
• Offering guidance on contracts, partnerships and potential liabilities

This role would suit someone with experience in charity law, governance, legal advisory or regulatory compliance, ideally with an understanding of the charitable or sports sector.

Governance & Safeguarding Trustee
This role helps ensure Norfolk Tennis maintains the highest standards of governance, safeguarding and regulatory compliance.

Working alongside the County Safeguarding Officer and fellow trustees, this role supports the Board in maintaining robust policies, procedures and governance frameworks that reflect both charity law and LTA safeguarding expectations.

Key contributions include:

• Supporting strong governance structures and trustee responsibilities
• Providing oversight of safeguarding frameworks and best practice
• Ensuring appropriate policies and reporting processes are in place
• Advising on governance matters including risk management and compliance
• Promoting a culture of safe, responsible and ethical sport across the county

This role would suit someone with experience in governance, safeguarding, compliance, law or risk management.

Inclusion & Disability Trustee
Norfolk Tennis is committed to ensuring tennis and padel are open and accessible to all communities.

The Inclusion & Disability Trustee helps champion equality, diversity and accessibility across the county, supporting initiatives that widen participation and remove barriers to involvement.

The role includes:

• Supporting Norfolk Tennis in embedding Equality, Diversity and Inclusion (EDI) principles
• Championing inclusive participation for disabled players and under-represented groups
• Advising on inclusive programme development and community engagement
• Supporting initiatives linked to the LTA’s Open Court disability tennis programme
• Helping identify partnerships with organisations supporting inclusive sport

This role would suit someone with experience in EDI leadership, disability sport, community engagement, education or inclusion policy.

Who We Are Looking For
We welcome applicants who bring professional expertise, leadership experience and an interest in supporting community sport.

Experience in tennis is not essential.

We particularly welcome individuals with backgrounds in:

• finance, accounting or investment
• governance, compliance or safeguarding
• equality, diversity and inclusion
• disability sport or community engagement
• commercial partnerships or business development

Most importantly, we are looking for people who bring sound judgement, integrity, collaborative working and a commitment to supporting tennis across Norfolk.

Time Commitment
The role is designed to fit alongside professional and personal commitments.

Typical involvement includes:

• periodic Trustee meetings (normally online/Zoom)
• monthly (or every 5-6 weeks) Management Committee meetings (normally online/Zoom)
• periodic engagement on strategic matters within your area of expertise

Why Join Norfolk Tennis?
This is an opportunity to make a meaningful contribution to the future of tennis and padel in Norfolk.

As a Trustee you will help:

• shape the strategic direction of county tennis
• support clubs, venues and players across Norfolk
• promote inclusive participation in sport
• strengthen the long-term sustainability of tennis in the county

You will also be part of a friendly and committed volunteer team working in partnership with one of the UK’s leading national governing bodies for sport.

Norfolk Tennis is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds.

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

Use your expertise to shape education, influence communities, and grow as a leader 

Roles available at colleges across Stockton-on-Tees

Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? 

By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills—while strengthening your own governance experience and leadership credentials. 

Why it’s relevant to professionals like you 

Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving—from engineers and IT specialists to healthcare professionals and construction experts. 

As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. 

This is an opportunity to: 

• Apply your corporate skills in a leadership role 

• Gain board-level experience and enhance your CV 

• Contribute to local economic growth and social mobility 

• Support a vital sector during a time of transformation 

What will you be doing? 

As part of a governing board, you’ll: 

• Set strategic direction: help define the college’s mission and goals 

• Hold leadership to account: monitor finances, performance, and outcomes 

• Ensure governance excellence: make decisions in the best interests of learners and stakeholders 

• Act as a charity trustee: ensure financial sustainability and legal compliance 

You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. 

Who are we looking for? 

We welcome professionals from a broad range of sectors, including but not limited to: 

• Finance, Audit & Risk 

• HR, People & Culture 

• Strategy, Transformation & Operations 

• Technology, AI & Digital 

• Legal, Governance & Compliance 

• Marketing, PR & Communications 

• Education, apprenticeships, or vocational courses 

What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed. 

Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. 

Time commitment 

Expect to give approximately 1–2 days per month, including: 

• Attending board and committee meetings (in person or remote) 

• Reading papers and preparing questions 

• Participating in training and occasional college visits 

The time commitment is manageable alongside a full-time role—and many employers actively support staff to take on governance roles as part of their professional development. 

Where you’ll be needed 

Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across Stockton-on-Tees, with new opportunities added regularly. 

What’s in it for you? 

This role offers the opportunity to: 

• Enhance your board-level and governance experience 

• Develop strategic oversight and leadership outside your day-to-day role 

• Expand your professional network 

• Give back in a way that creates long-term, measurable impact 

About Boards for Education 

Boards for Education is a charity that sources and supports volunteers onto governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector. 

We offer specialist governor, chair, and trustee recruitment services as part of our mission to build exceptional boards. 

Ready to step into a strategic, purpose-driven leadership role? 

If you’re ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you. 

Apply now to become a volunteer college governor.

Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?

Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.

Seeking volunteers with experience in:

• Business & Strategic Planning
• Facilities Management & Asset Transfer
• Financial Management
• Fundraising & Income Generation
• Governance
• Evaluation & Impact Measurement
• Trust and Foundation Fundraising

This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.

If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.

Job Description:

Housing & Property Compliance Lead — Living With Hope CIC

Living With Hope CIC is seeking a capable Housing & Property Compliance Lead to support the organisation’s accommodation standards, property readiness and housing compliance.

We provide safe accommodation and structured support for individuals escaping or recovering from domestic abuse. Our mission is to restore stability, dignity and opportunity.

This is not a passive advisory role.

We are looking for someone who understands housing, property standards and compliance, and can help ensure our accommodation is safe, presentable, properly managed and credible to councils, commissioners, funders and referral partners.

The role will involve:

• Supporting property compliance across our accommodation portfolio
• Reviewing housing standards, property readiness and inspection processes
• Helping strengthen fire safety, HMO, maintenance and compliance evidence
• Supporting SEA/Housing Benefit credibility from a property standards perspective
• Helping create a clear property readiness checklist for new accommodation
• Reviewing property risks before they become operational or reputational issues
• Supporting documentation, reports and evidence packs for councils and stakeholders
• Ensuring our housing standards support resident safety, commissioner confidence and long-term growth

We are especially interested in someone with experience in one or more of the following areas:

• Supported accommodation
• HMO management or housing compliance
• Property management or lettings
• Environmental health, housing standards or inspections
• Fire safety, maintenance or facilities management
• Housing Benefit, SEA or local authority accommodation standards
• Property operations within a charity, CIC, housing provider or social enterprise

This position is currently voluntary, but it is designed for someone who wants to help build a credible, high-standard housing model that can scale.

Expected commitment: approximately 1 board meeting per month, plus property compliance input where required.

If you understand housing standards, compliance and the importance of getting accommodation right, we would welcome a conversation.

Could your leadership skills help shape the future of a Hopian?  Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services.  We also provide support and access to counselling for people affected by Child Sexual Exploitation.

The Role of Trustee and executive Trustee roles are voluntary positions. A Trustee for the Board is expected to meet the requirements of the board in line with the charities governing documents, governing good practice and legal requirements.  We also have a vacancy for a Treasurer should you be interested please visit our Hopian website - recruiter link below for further details.

Trustee Responsibilities :

The Board as a whole is collectively responsible for the success of the charity. A Trustee is a Board Member and has a number of responsibilities in order to ensure robust management of the charity including:

• Make decisions objectively in the interests of the charity.
• Implement Hopian’s Vision, Mission, and Values.
• Lead on the aims and objectives of Hopian by raising awareness of domestic and sexual abuse, and child sexual exploitation and abuse and its impact on individuals and their families.

Trustee Duties :

• Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
• Ensuring that the organisation complies with its governing document (i.e. constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
• Ensuring that the organisation applies its resources in pursuance of its charitable objects (i.e., the charity must not spend money on activities that are not included in its own objects) .
• Ensuring that the organisation defines its goals and evaluates performance against agreed targets.
• Safeguarding the good name and values of the organisation.
• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensuring the financial stability of the organisation.
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
• To work in the interests of the charity and not for personal gain.
• To ensure that the Board Members takes proper professional advice on matters in which it does not have competence.
• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Tasks:

• To work with other Board Members to form an effective governing body for the charity.
• To attend meetings and to read papers in advance of meetings.
• Ensure that the charity’s focus places services users centrally.
• To understand and be committed to the mission of the charity.
• To maintain a long-term overview of the charity and its work.
• To make strategic and major decisions about the charity objectives, policies and procedures.
• To attend sub-group meetings as appropriate.
• To participate in other tasks that may arise from time to time such as interviewing for new staff, helping with appeals and fundraising.
• To keep informed about the activities of the charity and wider issues which affect its work.
• To monitor and evaluate the work of the charity on a regular basis. This includes receiving reports from staff, staff supervision, receiving feedback from service users and other agencies .
• To ensure that the charity is a good employer of its paid and voluntary staff .
• Provide opportunity for staff to meet with the board.

Person Specification

We are looking for a  Trustee who has an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. It is expected that a Trustee takes ownership to develop and maintain this understanding and application of duties. In addition to having:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• An ability to work effectively as a member of a team.
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Experience & Knowledge

• Understanding and evidence of commitment to equal opportunities and diversity statement 
• Be objective and unbiased 
• Be supportive and approachable 

Time Requirements

To be able to attend scheduled committee meetings each year and read papers for each board meeting. To be available to for consultation, support and guidance on an ad hoc basis. Much of this contact will be via online, telephone or email.

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

The Wardrobe Officer is responsible for managing and maintaining the chapter's costumes, wigs and props, ensuring they are available, clean and in good condition for events. The role involves keeping accurate records of costume allocation, coordinating costume distribution and returns, and supporting volunteers with costume requirements.

Key Responsibilities

• Maintain an inventory of all costumes, wigs and props.
• Keep accurate records of who has borrowed costumes and when they are returned.
• Ensure costumes are clean, well-presented and stored appropriately.
• Monitor costumes for wear and damage and arrange repairs when needed.
• Coordinate costume allocation for upcoming events.
• Update the Wardrobe Database and costume logs on OneDrive.
• Provide monthly updates to the committee regarding wardrobe stock and requirements.
• Work with the Board's Wardrobe Manager regarding costume needs and future purchases.
• Review event photographs and provide guidance on costume presentation where appropriate.

Youth On The Rise

We train peers to deliver digital, life-skills, menstrual support and career programmes that mobilize communities.​

Programme Design and Development Lead

• Design and develop new Youth On The Rise initiatives and programmes
• Conduct research on youth needs, emerging trends, and best practices
• Create programme concepts, implementation plans, and participant journeys
• Develop training outlines, mentorship structures, workshops, and learning materials
• Design monitoring and evaluation frameworks to measure programme success
• Work with the Operations and Strategy Lead to ensure programmes are realistic and scalable
• Support pilot projects and recommend improvements based on feedback
• Document programme models and processes for future growth

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Are you an enthusiastic organiser with a flair for bringing people together? TVS is a small charity working with rural schools in South Africa to empower vulnerable young people through education. We are recruiting a team of volunteers and are searching for a volunteer events organiser to help plan and deliver fundraising events that will make a real difference for our beneficiaries.

The role encompasses a variety of responsibilities including securing venues, managing budgets, recruiting volunteers, and promoting events, while cultivating relationships with donors and stakeholders to maximize income. We would expect you to start small but build up to the creation of a sustainable funding stream on which the charity can rely.

If you’re experienced in event management and have the contacts needed to make events successful, we’d love to welcome you aboard. This is a brilliant opportunity to make a positive impact, gain valuable skills, and work with other volunteers to support the work of the charity.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

STAMMA is the leading charity for people who stammer in the UK.  We’re a small, award-winning organisation with big ambitions and a brilliant community, keen to create space and respect for people who stammer.

Stammering has historically been the target for humour and used to suggest inadequacy, leaving many who stammer facing daily ignorance, discrimination and disrespect.  This can affect job prospects and mental health, and cause depression and social isolation. It can make booking a GP appointment a nightmare, and prevent people from accessing a service altogether, leaving them feeling humiliated, degraded or disbelieved.  We’re here to change that.

We’ve a clear strategy for the next five years to achieve real and practical change for people who stammer by highlighting the inadvertent barriers they face within the workplace and as service users. We want to reach more people who stammer and grow our supporter base, but to do that we need to expand our training and advocacy services, whilst underpinning our helpline and family support.

We want to appoint a new Trustee with significant skills and experience within the charity sector to the Board. You’ll need to share our excitement and ambition for change. It isn’t essential that you stammer. This is an unpaid position, but travel expenses can be covered.  Trustee terms are for four years, and you will be expected to attend all Board meetings, up to five times a year, usually on a Saturday, either in-person at different locations across England, or online. There are also sub-committees and informal planning and preparatory discussions, usually held online.

We are looking for someone with experience of one or more of the following:

• Experience of working at a senior level in the voluntary sector, across more than one organisation, with a good understanding of how charities operate and are governed.
• Insight and leadership of people and culture (HR) function and/or service delivery and operations, and a passion for building inclusive, effective organisations
• Previous experience as a trustee or board member. Ideally having chaired a sub committee, board or similar.
• The ability to offer occasional support to the staff team during the working day (roughly two hour per month), providing guidance, insight or a sounding board when helpful
• Lived experience of stammering — whether personally or through close connection — so that the voices of people who stammer are at the heart of our work

Person Specification

• Values-led, with demonstrable passion and commitment to STAMMA and its strategic objectives.
• Proven track record as a senior leader with strategic experience within the charitable sector.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship with an ability to balance the boundaries between different leadership roles.
• Strong interpersonal skills (listening, tact and diplomacy) and relationship-building abilities.
• Ability to challenge constructively and ask questions appropriately.
• Team player, who respects and values the views of others and is able to speak their mind with tact and diplomacy.
• A commitment to EDI values and principles, including an understanding of equality, diversity and inclusion.
• Ability to commit the necessary time to the role.

As a Trustee at STAMMA you would be expected to: 

• Develop and agree our long-term strategy.
• Ensure compliance with governing documents and regulations.
• Ensure that resources are spent in accordance with our Articles.
• Work with the Board to set goals and assess performance.
• Ensure that the organisation is run efficiently and financially stable.
• Protect the charity’s assets and ensure surplus funds are properly invested.
• Manage the appointment, supervision, support, appraisal and remuneration of the CEO.
• Uphold STAMMA's values.