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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing bookshops
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering.
Full training and support is given for this role - no prior experience is
required.
Happy to be part of a team and collaborate effectively with others.
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered).
Access to training and development.
Grow your confidence and meet new people.
Flexible volunteering schedules that fit your lifestyle.
Free confidential support by the Retail Trust.
Possible references for future employers.
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.
We are Oxfam Together we can create a more equal future, free from poverty.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!
In this role, you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.
The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.
For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.
Your role would include:
Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme
Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high
Delivering effective inductions to transfer key skills/knowledge to team members
Developing the current programme in coordination with the Education Manager and Youth Programme team members
Assessing the impact and effectiveness of the programme in line with its objectives
Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum
Training new team members in appropriate behavioural management techniques
Capturing data and compiling evaluation reports on the programme
You should be able to:
Prioritise and delegate tasks effectively
Manage a wide range of tasks and intense workload effectively and efficiently
Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged
Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks
Be honest and transparent; be able to give and receive feedback in the most straightforward way
Communicate in English, both written and orally
Learn quickly, managing a wide-ranging and intense workload
Understand what is required to work and effectively communicate in complex and volatile contexts
Care for people: the interests of the people we work with should always be your first concern
The ideal candidate will have:
Experience working with children specifically in the refugee context
Experience in leadership roles and have knowledge in how to effectively manage a team
Knowledge of pedagogical tools and programmes suitable to children in the refugee context
What do we offer?
A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
Accommodation in a shared house
Transportation to/from work
After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a local group Support Volunteer you’ll signpost people affected by MS to information about local and national services. That could be helping someone access information about the care or benefits they need or giving them a hand with a grant application.
In this role you’ll develop your listening and communication skills, as well as your knowledge of local services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role is to support the Youth Programmes Coordinator at the Baytree Centre in delivering our GEMS programme, which provides after-school clubs and activities for young people and their families. You will help ensure the smooth running of sessions, engage positively with participants, and contribute to building a safe, welcoming, and empowering environment.
Main responsibilities:
- Work closely with the programme coordinator to plan, support, and sometimes lead after-school clubs.
- Accurately input and maintain data and records on Baytree’s internal database.
- Assist in designing promotional materials such as posters, leaflets, and timetables.
- Conduct focus groups and surveys to gather feedback from the girls and young people using the service. - Run errands and source resources needed for activities.
- Engage positively and respectfully with the young people and families accessing the centre.
- Support the Youth Team with any additional tasks necessary to ensure smooth service delivery.
- Follow all Baytree Centre policies and procedures.
- Complete volunteer questionnaires and evaluations as requested.
- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).
Skills and qualities required:
- Good interpersonal skills, able to work well within a diverse team.
- Computer literate, with proficiency in Microsoft Outlook and Excel.
- Ability to work independently with minimal supervision.
- Good time management and organisational skills.
- Reliable, punctual, and committed.
- Interest in working with children, young people, community development, or social care.
- Flexibility and willingness to assist with a variety of tasks as needed.
- Experience working with young people or volunteering is desirable.
- Knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is a plus.
Commitment:
- 2 to 4 days per week, Monday to Thursday.
- Hours: 10:30 am – 6:00 pm.
- Duration: 4 to 6 months, with flexibility to extend if desired.
Benefits:
- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.
- Gain practical experience working in youth services and the charity sector.
- Develop skills in group facilitation, data management, and community engagement.
- Contribute to positive outcomes for young people and families.
- Opportunity to attend volunteer social events and network.
- Valuable insight into alternative educational and community support settings.
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy meeting people and chatting?
Then this volunteer opportunity would suit you.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide
full training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep active.
When:
· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.
What you will be doing:
· Chatting to Customers - giving great customer service on the till.
· Operating the Till
· Keeping the shop floor clean and tidy
· Accepting donations from members of the public
· Assisting with stocking the shop floor
· Full Training and support are given for this role – no prior experience necessary.
What's in it for you:
· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00
· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.
· Learn new skills, gain experience, build confidence, and meet new people and make new friends.
Disclaimer: Additional Information
· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,
please talk to the Manager, and we can consider possible adjustments.
· We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please speak to a manager for assistance.
· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.
· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Orchards is looking for a reliable and organised admin volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the running of supported accommodation services.
Testimonial from our previous Admin Intern:
“I have learned a great deal about the VAWG sector and how Orchards support the women, I have learned how to use Expense plus and In-Form and how the charity operates from an administration perspective. I have received a lot of support from the team, and the Head of Operations in particular. I really enjoy our weekly meetings and have found them very beneficial. Orchards have an amazing culture. They are incredibly kind and considerate and the whole team is so supportive of one another which is so lovely.”
At Orchards our vision is to see women free from sexual exploitation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A charity based in Croydon, Surrey, London, UK is looking for volunteer Charity Team Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds.
Responsibilities:
Person Specification:
This is a non-paid one year temporary position however accommodation and maintenance will be provided.
All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.
Successful candidates will require a DBS/POLICE check and references prior to commencement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS
What is the purpose of this role?
The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.
What activities might you be involved in?
What are we looking for?
When would you be needed to volunteer?
The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.
What training will you be given?
You will be given all the training you need to enable you to carry out your role. This will include a thorough Charity induction and a departmental induction to provide further information about the role. You will also be given access to our online training library to complete the training modules that are mandatory for your role.
You will receive SPECAL training prior to commencing your role.
What can you gain from this opportunity?
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lights Up
Lights Up was established shortly before the COVID-19 pandemic to support theatre and creative activity. The timing was challenging: theatres subsequently remained closed for a prolonged period and the environment in which the charity had been established changed considerably.
The existing trustees now believe that Lights Up's charitable structure and fundraising capability could be put to wider social use. In particular, we are exploring an evolution of the charity that would enable it to provide umbrella funding and support for organisations and initiatives tackling homelessness.
No change of objects has yet been made. As part of this process, and following discussions with the Charity Commission, we are recruiting a new Board of Trustees before the proposed changes are considered and progressed.
The opportunity
We are looking for new trustees to help oversee the next stage of Lights Up's development.
One of the founding trustees will remain with the charity in an operational role as Executive Founder, reporting to and accountable to the Board. The other founding trustee will retire from the Board.
The new trustees will therefore have a genuine governance role: overseeing the charity's strategy, finances, regulatory compliance and future direction, including consideration and implementation of any approved changes to its charitable objects.
If the proposed new model proceeds, the charity does not intend to make decisions about the distribution of homelessness funding based solely on its own expertise. Funding allocations will be informed by advice from an appropriate independent third-party expert with relevant sector knowledge.
Who are we looking for?
We would particularly welcome applications from people interested in becoming a trustee for the first time. Previous charity or trustee experience is not required.
We are looking for people with sound judgement, integrity and an interest in using their skills to support effective charitable governance.
Experience in finance, law, governance, grant-making, fundraising, homelessness, social impact or the voluntary sector would be useful, but is not essential.
We are also seeking a Chair of Trustees, for whom previous governance or relevant board-level experience is expected.
Commitment
The roles are voluntary and primarily governance-focused. We anticipate approximately four Board meetings each year, predominantly held remotely, together with occasional additional input when required.
Why join now?
This is an opportunity to join a small charity at an exciting point in its development.
Rather than recruiting trustees to oversee an established model, we are inviting new Board members to help scrutinise, shape and govern the charity's proposed next chapter.
We want to be transparent about where Lights Up has come from, why change is being considered, and the responsibility the new Board will have in determining how that change is taken forward.
How to apply
Please send us a short expression of interest outlining your background, what you could bring to the Board and why the role interests you.
Please indicate if you would also like to be considered for the role of Chair of Trustees.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trustees wanted – help shape the future of Musculoskeletal Education with SOMM
We’re looking for engaged, thoughtful and proactive Trustees to join the Council of the Society of Musculoskeletal Medicine (SOMM).
This is a working Board, and we are looking for people who will contribute, challenge and help move the organisation forward.
What we need - We are particularly keen to hear from individuals with expertise in:
· Digital / Data Strategy – digital transformation, data-driven decision making, cyber awareness
· Marketing & Communications – brand, engagement, audience or membership growth
· Commercial / Growth (desirable) – income diversification, business development
The Role - As a Trustee, you will:
· Contribute to strategy, governance and long-term direction
· Provide constructive challenge and independent thinking
· Support key areas of organisational development
· Act as an ambassador for SOMM
Commitment: 3–6 meetings per year + occasional project work (approx. 2–4 hours/month)
We are looking for someone who will bring:
· Sound judgement and integrity
· A willingness to contribute and engage
· The confidence to challenge constructively
Why join us?
· Shape a respected national MSK education provider
· Work with a knowledgeable and supportive Council
· Make a genuine, tangible impact
Diversity & Inclusion
SOMM is committed to building a diverse and inclusive Council. We actively welcome applications from individuals from underrepresented backgrounds, including different ethnicities, genders, career stages, and sectors, to better reflect the communities we serve.
• A short expression of interest (max 1–2 pages or email) outlining your experience and what you would bring to the role
• A brief CV or LinkedIn profile
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers
Remote | Minimum 10 Hours per Week | Commission-Based Agreement
Help Secure the Funding That Will Transform Lives
Are you an experienced fundraiser, business development professional, partnerships manager, sales professional or marketer with a proven ability to build relationships and generate new income opportunities?
Do you want to use your skills to help transform lives while being rewarded for the funding you successfully secure?
Project Yananai is seeking ambitious, proactive and results-driven Fundraisers to join our growing global Advancement team. We're looking for people who can identify opportunities, build strong relationships and convert them into sustainable funding that enables our programmes to create lasting social impact.
Working alongside our Chief Advancement Officer and Deputy Chief Advancement Officer, you'll play a key role in securing the funding needed to expand our work across India, South Africa, Zambia and Zimbabwe. This role is offered on a Commission-Based Agreement, rewarding individuals for the funding they successfully secure.
About Project Yananai
Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and National Management Teams in India, South Africa, Zambia and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills and delivering compassionate humanitarian aid. Rooted in Christian values, we are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled and equipped to break cycles of poverty.
Our integrated Theory of Change combines three interconnected programmes that work together to create lasting impact:
• The Journey – strengthening families through relationship education.
• Community Learning Hubs – delivering digital literacy, vocational skills and entrepreneurship programmes.
• Humanitarian Relief Operations – providing emergency assistance while creating pathways to long-term development and self-reliance.
Key Responsibilities
·Research and identify funding opportunities from trusts, foundations, institutional donors, corporate partners and philanthropic organisations.
·Build and maintain relationships with prospective funders, partners and supporters.
·Develop compelling grant applications, funding proposals and sponsorship opportunities.
·Generate new fundraising leads through networking, outreach and relationship building.
·Manage funding opportunities from initial prospect through to successful award.
·Work collaboratively with programme teams to develop high-quality funding proposals.
·Maintain an active pipeline of funding opportunities using our CRM and AI-powered fundraising platform.
·Represent Project Yananai professionally with donors, corporate partners and external stakeholders.
·Contribute ideas and initiatives that help grow Project Yananai's fundraising capability.
·Support donor stewardship and help build long-term funding relationships.
About You
·You may come from a charity fundraising, business development, partnerships, sales, account management, corporate relationship management or marketing background.
·A proven ability to generate income, win new business, secure funding or develop strategic partnerships.
·Excellent relationship-building and networking skills.
·Strong written and verbal communication skills.
·Confidence engaging with senior stakeholders and decision-makers.
·A proactive, self-motivated and target-driven approach.
·Excellent organisational and time management skills.
·A genuine passion for creating positive social impact.
·Previous fundraising or grant-writing experience is advantageous but not essential. We welcome applications from professionals with transferable experience in generating revenue, developing client relationships or securing commercial opportunities.
What We Offer
·The opportunity to help build an ambitious international charity from the ground up.
·Work alongside experienced leaders in fundraising and international development.
·Access to AI-powered fundraising technology that identifies potential funding opportunities and qualified leads.
·Flexible remote working.
·A transparent Commission-Based Agreement that rewards your success.
·The opportunity to make a tangible difference to communities around the world.
Project Yananai is committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and cultures.
Project Yananai is a UK Registered Charity (No. 1209060).
Empowering individuals, strengthening communities, developing sustainable solutions.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founding Director of People, Culture & HR Innovation
Help us fix HR today — and design what HR becomes tomorrow.
We are looking for an experienced HR leader who is ready to do something very different.
Someone who understands HR, but also sees where it has become too bureaucratic, too process-driven and too disconnected from the creativity, ambition and humanity of the people it is supposed to support.
This is not a conventional HR management role.
This is a high-stakes founding opportunity to help rebuild our HR function from the ground up — while working with a team to design an entirely new, people-first way of working that could challenge the status quo.
The opportunity
Our immediate mission is practical: clean up, strengthen and professionalise our existing HR department.
That means looking honestly at what currently exists, identifying what works, what does not, what is missing and what has become unnecessarily complicated — then putting the right structures, policies, processes, governance and people practices in place.
But that is only the beginning.
Alongside fixing today's HR function, you will help us design the blueprint for the next generation of HR: an open-source HR platform and new way of working designed around people, creativity, innovation, development, fairness, accountability and better organisational culture.
We believe HR should be more than policies, procedures and risk management.
People are not processes.
Organisations should be places where people can think, create, challenge, develop, contribute and do meaningful work — while still having strong structures, accountability and professional standards.
We want to explore what HR could look like if we designed it around that principle from the beginning.
Two connected missions
1. Fix and strengthen HR today
You will initially help us:
Review the existing HR function, structures and practices
Identify gaps, weaknesses, risks and unnecessary bureaucracy
Establish appropriate HR policies, procedures and governance
Strengthen recruitment and onboarding
Improve employee experience and people support
Develop better approaches to performance, learning and development
Ensure appropriate employment practices and HR compliance
Create systems that can scale as the organisation grows
Help build a strong people and culture foundation
2. Help invent HR for tomorrow
At the same time, you will work with the founding team to explore and develop:
A blueprint for a new open-source HR platform
A people-first approach to organisational design
New approaches to employee voice and participation
Better models for creativity, innovation and collaboration
New approaches to leadership and personal development
Psychological safety and healthy organisational culture
Fairness, accountability and transparency
The appropriate use of technology and AI in HR
New ways of measuring organisational health and employee experience
A framework that other organisations could potentially adopt, adapt and build upon
The ambition is not simply to improve HR within one organisation.
It is to ask:
What would HR look like if we were brave enough to redesign it properly?
You will be joining at a stage where there is significant work to do, significant problems to solve and significant things yet to be built.
That is precisely what makes the opportunity different.
For the right person, this could become a paid founding leadership position as the organisation develops, funding is secured and the wider structure is operationalised.
We are looking for someone who sees the potential in that journey rather than simply looking for an established job description and a finished organisation to step into.
This is an opportunity to:
build something.
lead something.
invent something.
leave a legacy.
If you have spent years watching organisations operate in ways that you knew could be better — and quietly thinking “someone should really change this” — this may be your opportunity to actually be one of the people who does.
You will not be doing it alone.
You will have the opportunity to build and work alongside a founding team, bring ideas into reality, test new approaches, learn from what does and does not work, and help shape something that can grow beyond its original founders.
The legacy opportunity
We are particularly interested in people who want their work to mean something beyond another position on a CV.
The long-term ambition is to create something that can be shared, developed and potentially adopted by others.
If successful, the HR model you help create could become part of a much larger body of work — something that demonstrates that organisations can be both high-performing and deeply human.
That is the opportunity.
Not to inherit someone else's HR system.
To help invent a better one.
Who we are looking for
You may be an experienced:
HR Director
Head of People
People & Culture Director
HR Transformation Leader
Organisational Development Leader
Senior HR Consultant
HR strategist or practitioner
You should have substantial practical HR experience and understand the realities of employment, governance, organisational risk and people management.
But experience alone is not enough.
We want someone who:
Thinks critically about conventional HR
Is comfortable challenging established thinking
Can distinguish between necessary structure and unnecessary bureaucracy
Is genuinely people-centred
Understands organisational design and culture
Can move between strategy and practical implementation
Has an interest in innovation, technology and AI
Is capable of building systems rather than simply operating them
Can work collaboratively with founders and other senior leaders
Is comfortable working in an environment where not everything has already been figured out
Wants to create, experiment and improve — not simply maintain the status quo
Most importantly, you should want to build something.
What we can offer
This is initially a voluntary founding leadership opportunity during Phase 1, as the organisation develops its foundations, structures, funding and operating model.
However, the intention is that the right founding leaders can have the opportunity to progress into substantive paid leadership positions as the organisation grows and the relevant funding and operational capacity are secured.
This is therefore an opportunity to get involved early, have genuine influence over the direction of the organisation and potentially grow with what you help build.
You will have the opportunity to:
Shape the HR function from an early stage
Work directly with the founding leadership team
Influence organisational culture from the beginning
Help develop an original HR model
Build a team around the work as the organisation grows
Contribute to something with potential beyond the organisation itself
Establish yourself as a founding leader in an emerging model of people and organisational practice
Progress into a paid founding leadership positionh