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428
Mental health volunteer roles
Page 6 of 29
Hackney, Greater London (Hybrid)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
If you want to have a governing role in a charity that is dedicated to having a lasting impact on the lives of marginalised young people, we’d like to hear from you!
To learn more about The Outrunners, what we are looking for from new Trustees, and what to expect from the role, please read on:
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About The Outrunners
The Outrunners support young people to get outdoors, get moving, and build the futures they want - all through the power of running, movement and community. Our vision is a London where everyone is included and no one is left behind.
The young people we work with have incredible talent, creativity and energy - but they don’t get the opportunities they need because of deep structural disadvantages, whether that’s racism, sexism or financial inequality.
We harness the collective energy of the running world to change that: helping young people to access fun and accessible running sessions. We help to improve their physical and mental health, their confidence, and their teamwork skills. But that’s just the beginning. The Youth Practitioners who work with our young people are not just coaches but trusted mentors and role models, helping to keep them on the right path. And our Outrunners Youth Hub is not just a room for bag drop but a specially designed space for young people to hang out before a session, play games, read comics, eat healthy snacks, or try to beat us at table tennis! We also use our brand partnerships to provide work experience opportunities, giving young people that all-important foot in the door and setting them up for bright futures.
We also run two unique marathon and half-marathon training Academies - there is a Youth Academy for young people aged 16-21 as well as a Women’s Academy for ethnically diverse women. We bring people together who have never run long-distance before, help foster a supportive community crew, and give them the skills, kit, coaching and confidence to cross that finish line and realise that they can do whatever they set their minds to - and that running belongs to them, too.
Driven by young people themselves, we are building a community that moves together: removing barriers to participation in running and movement; building connections in London’s diverse neighbourhoods; creating pathways to help young people achieve their ambitions; and driving change to tackle disadvantage and make running truly inclusive. Last year, we supported over 1,150 young people across our programmes.
In the 8 years that The Outrunners has existed, we have rapidly caught the attention of the running world and have grown quickly, thanks to the impactful support of major brands, races, the wider running world and the philanthropic and community sectors. We now have significant partnerships with Nike, Moju and Precision Fuel & Hydration that are taking us to the next level.
We have an experienced team, a growing basis of dedicated supporters, connections in the running and sports world, and a strong income pipeline for 2026/27.
Charity Number: 1189583
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About our Leadership Team and Board of Trustees
Leadership Team:
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Tyler Williams-Green
Role: Founder and CEO
Background: Tyler has 19 years of experience of working in the charity sector and is an experienced Youth Practitioner. He has worked with vulnerable young people helping to address a wide range of complex issues, from mental health through to housing. He has the lived experience of being a Black man growing up in London and currently lives in Hackney. He has been CEO of The Outrunners for 8 years. -
Laura Murphy
Role: Co-Founder and Strategic Advisor
Background: Laura has 16 years of experience working in Marketing with a variety of audiences, including young people. She is currently the head of Brand, Marketing and Communication at Girlguiding.
Trustees:
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Daniel Burnand - Commercial Real Estate Partner at international law firm BCLP.
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Rachel Soloman - Head of Community Investment at Peabody, one of the largest and most established housing associations in the UK.
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Lauren Baker - VP Financial Planning & Analysis Exec at AMC Networks with an Executive MBA and Big Four finance experience.
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Hamid Vaghefian - Communities & DEI Director and Social Community Engagement Specialist at London Marathon Events.
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Sam Browne - Co-Founder and CEO of Let’s Do This, one of the biggest running events onboarding platform.
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Simon Wharton - Retired Ex-CIO at BP and volunteer for several sports organisations.
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Why do we need new Trustees?
We are at the next stage of our development and want to bring on board the expertise and skills that can support and guide our growth. With our strong partnership, increasing influence, and growing network of supporters, we have a major opportunity to grow our impact in the coming years. We currently have a broad range of skillsets from our existing Trustees, who have a wide range of professional backgrounds - including law, the charity sector, and sports organisation founders. As part of our ongoing development, we want to deepen the expertise of this dynamic team.
We want to ensure that The Outrunners are equipped to maximise this opportunity to support more young people and drive real structural change in the running world and beyond.
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What do we need from our Trustees?
Trustees must be people with independent judgement, an ability to speak their mind, and a willingness to use their knowledge, experience and networks to support The Outrunners.
Although not essential, we are particularly interested in Trustees with either of the following skills and experience:
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Experience navigating periods of rapid growth and scaling, including providing governance over the internal infrastructure required to do this sustainably, and managing the risks this entails.
Beyond this, the things we need from our Trustees are:
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A passion for shaping a different future for young people and having a positive impact in local communities.
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An understanding of the challenges facing young people in Hackney, and an insight into how The Outrunners Charity can best add value to supporting the future generations around us.
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The ability to support and guide our organisation’s learning and impact upon the community around us and to think strategically and creatively about the challenges and opportunities ahead.
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An understanding of safeguarding policies and procedures that will ensure the organisation is rigorous in its processes, ensuring the safety of the communities it engages with.
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Good listening skills and the ability to respect the opinions of others.
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Good understanding of the responsibilities required of a Trustee.
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Willingness to undertake any necessary training which we require of you.
We are not expecting applicants to have all of these qualities, and expect that the best candidates will come with some others. But we hope that our Trustees between them will be able to cover all of these key attributes and more.
Above all, you need to have genuine enthusiasm and a commitment to achieving the best outcomes for the young people we work with by supporting and guiding our Chief Executive and The Outrunners’ passionate and committed staff and volunteers in their mission to better the lives of marginalised young people in Hackney.
Role Description/Responsibilities:
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Desirable - someone who has previous Trustee experience.
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Work with the existing board of Trustees and comply with the 6 main duties of being a Trustee which are:
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Ensure your charity is carrying out its purposes for the public benefit
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Comply with your charity’s governing document and the law
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Act in your charity’s best interests
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Manage your charity’s resources responsibly
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Act with reasonable care and skill
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Ensure your charity is accountable
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What will you get from us?
The Board is committed to tackling the varied challenges of The Outrunners Charity.
In return, you will be rewarded by:
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Contributing to making a real difference to the lives of young people in Hackney and beyond;
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Being part of a team of staff and volunteers made up of interesting, skilled experts and working closely with The Outrunners Charity's visionary Chief Executive;
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Receiving an in-depth induction and opportunities to attend a wide selection of events, with a focus on networking, sharing learning, and celebrating our community and organisational successes;
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Obtaining high-quality safeguarding training as well as a bespoke training programme aimed at understanding the needs of the young people that The Outrunners support; and
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Becoming part of the founding vision of a young and ambitious charity, which has multiple and well-respected local community links, and a chance to influence the direction in which this charity will be heading to.
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Time commitment expectations
Board members are expected to attend the four quarterly meetings and AGM, whilst also being flexible and responsive to unexpected changes. Our Board members are active ambassadors for The Outrunners Charity. This means attending and supporting events and taking opportunities to promote and develop the work of The Outrunners Charity through networks and contacts. We therefore ask that Board members commit about 2 days per year to The Outrunners Charity, on top of the four evening Board Meetings a year and an AGM.
The four essential board meetings are 3 hours long. Meetings are held at a date and time which is convenient for all, which is usually a weekday evening, and are held either online or in-person.
Minimum tenure for a Trustee is 2 years.
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Valuing inclusion
We currently have a very diverse leadership team and we welcome applications from people who are LGBTQ+, people with disabilities, people with mental and physical health conditions, and people from ethnic minority backgrounds.
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Next steps and what to expect
If you would like to put yourself forward as a potential Trustee please submit your CV and also complete the Trustee application form below, giving us a brief outline of why you are interested in the role and what you think you would bring to The Outrunners. The application form is available here:
TRUSTEE APPLICATION FORM: https://forms.gle/1rnGXDPKmfhHqKuc9
We don’t expect you to cover all the points about The Outrunners, or to respond line by line to this job pack, but we do want to hear how you will make a difference to our organisation and to the people we work with, if you become a Trustee.
We will be accepting applications until 11.59pm on Friday 10th July 2026.
Once we have reviewed the applications, we will follow up with an informal meeting or telephone call before inviting a small number of people to meet with our Chief Executive and current Trustees.
If you would like an informal discussion about these roles then please contact us via our website.
For background information on The Outrunners Charity, please visit our website or our Instagram page.
You can find out more about being a Trustee and what it involves on the Charity Commission website.
Organisation
Posted on: 11 June 2026
Closing date: 11 July 2026 at 00:30
Tags: Ethnic Minority / BAME, Physical Activity, Safeguarding, Youth / Children, Governance / Management, Social / Support Work
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Remote
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
The Wren Project is a volunteer-led charity that provides free, remote, one-to-one, ongoing listening support for people in distress and living with autoimmune disease. There are over 120 autoimmune diseases currently diagnosed by the NHS and these include Lupus, Multiple Sclerosis and Crohn's disease- they are all chronic illnesses which can have life altering impacts.
Volunteers at the Wren Project provide emotional listening support to people with autoimmune disease (our Wrens). In appointments, volunteers offer listening support, where Wrens can talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers join a regular fortnightly shift during which they meet with up to 2 Wrens in two 50-minute appointments.
Volunteers do not need to have qualifications or any knowledge or experience of autoimmune disease. We are looking for warm, empathetic, caring and resilient individuals who want to help others and have the time to offer ongoing, non-judgemental, listening support.
We are the only charity in the UK who provide support for all autoimmune diseases. Our vision is to build support and community for all four million people in the UK diagnosed with autoimmune disease. Our service would not be possible without the commitment, empathy and support of our volunteers.
WHAT VOLUNTEERING FOR US INVOLVES:
Application and training process:
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Send an application form via our website;
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Attend a group information and discovery conversation where you will learn more about the Wren Project and the listening role
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Applicants will be invited to participate in a remote, 5-week training programme focusing on listening skills, courageous inquiry, turning towards difficulty and living with autoimmune disease;
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A final one-to-one assessment of readiness before being matched with a Wren.
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Please note, we access an applicant’s suitability for the role throughout the process.
The role:
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Join a regular fortnightly shift, whereby you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online.
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A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months.
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Access to ongoing support from other volunteers and the Operations team;
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Opportunities to support the charity in a variety of additional roles.
WHAT WE LOOK FOR IN VOLUNTEERS:
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A desire to support people in times of distress.
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An empathetic and understanding attitude.
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A commitment to offering ongoing support to those in distress and to reflect upon the experience.
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A quiet and private space to conduct appointments.
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Access to a computer, telephone and a reliable internet connection.
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Confidentiality, professionalism and reliability.
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The commitment to volunteer at the Wren Project for at least one year.
WHAT WE OFFER OUR VOLUNTEERS:
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Lifelong skills in deep listening.
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Extensive training in empathetic listening and supporting distress.
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An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment.
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A self-reflective approach to learning and development.
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An insight into life with chronic illness and mental health.
Organisation
Refreshed on: 01 May 2026
Closing date: 15 June 2026 at 14:51
Tags: Counselling, Operations, Mental Health, Psychology / Therapy, Public Health, Wellbeing, Direct / Supporters, Social / Support Work
The client requests no contact from agencies or media sales.
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Thank you!
Jesmond, Tyne and Wear (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
How to Apply:
Please apply for our Volunteer role by emailing the following information to our shop team on: SHOP EMAIL ADDRESS
· Your full name (first name and surname)
· Your date of birth (all of our Volunteers must be a minimum of 18 years of age)
· Your email address
· Your phone number
· How many hours a week you’d be interested in volunteering in our Volunteer role for
Any personal information you share will be used solely for processing your application for volunteering.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 08 June 2026
Closing date: 10 September 2026 at 15:26
Job ref: Mind Shop Jesmond - Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Prestatyn, Denbighshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 18 May 2026
Closing date: 16 August 2026 at 15:18
Job ref: Mind Charity Shop Prestatyn Lead Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Leeds, West Yorkshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 05 May 2026
Closing date: 03 August 2026 at 15:49
Job ref: Mind Shop Garforth - Lead Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
West Wickham, Greater London (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 19 May 2026
Closing date: 20 August 2026 at 15:49
Job ref: Mind Shop West Wickham Lead Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Knaresborough, North Yorkshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 06 June 2026
Closing date: 21 July 2026 at 11:33
Job ref: Mind Shop Knaresborough - Lead Volunteer
Tags: Retail / Sales, Customer Service
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Chester, Cheshire West and Chester (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 18 May 2026
Closing date: 16 August 2026 at 14:48
Job ref: Lead Volunteer Mind Shop Hoole
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Remote
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
A friendly chat could make all the difference
We are seeking dedicated volunteers to support our organisation’s mission, to end social isolation and loneliness in older people.
Our telephone befriending services connects a volunteer with an older person, aged 75 or over, who is experiencing loneliness and isolation. As a Call Companion volunteer, you’ll make a regular phone call, typically once a week, to foster friendship, enjoyment and conversation.
Your Role
- Call the older person you’ve been matched with for approximately 20-30 minutes, usually once a week.
- Provide companionship over the phone by talking about interests, experiences and by providing a listening ear.
- Maintain the boundaries set out in our training and report any concerns to Re-engage.
- Keep your knowledge and training up to date by reading our volunteer newsletter – Re-engage Matters – sent monthly by email.
Skills
- Excellent communication skills in English, with a compassionate approach
- Basic IT skills
- Empathy, patience, and a genuine desire to make a positive impact on others’ lives.
To become a Call Companion you’ll need to:
- Complete an induction – you might choose to attend a group induction or watch our pre-recorded video.
- Submit an ID check – you’ll need either a passport, driving licence, national insurance number or national identity card to do this.
- Provide a character reference – your referee can be an employer, a colleague, a friend, neighbour or community representative.
- Complete online training – these modules will help you get the most out of the role and take approximately one hour to complete.
Practical details:
- A flexible, homebased volunteering role that fits around your availability.
- No personal details are ever shared with your match, with calls made via our secure befriending platform.
- To keep our services free for older people, we can’t pay expenses for this role.
- You’ll be over 18 and able to commit to 12 months of volunteering (approximately 26 hours over a year).
This volunteer role provides an enriching experience for those passionate about supporting a lonely person. We welcome applicants who are committed, caring, and patient.
THIS IS AN ON GOING ROLE
Organisation
Refreshed on: 27 May 2026
Closing date: 30 June 2026 at 00:00
Tags: Communications, Mental Health, Public Health
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Barnsley, South Yorkshire (On-site)
Rotherham, South Yorkshire
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Volunteer Receptionist / Administration Support
Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy
About the Role
Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.
This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.
The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.
Key Responsibilities
Reception & Front‑of‑House
- Provide a warm, respectful and professional welcome to all visitors
- Answer incoming telephone calls, take messages and direct enquiries appropriately
- Ensure visitors sign in and out of the building in line with Health & Safety procedures
- Maintain a tidy, welcoming reception and waiting area
- Make refreshments for visitors where required
- Act as a first point of contact for suppliers and contractors
- Support cashless payments for services where applicable (with training and supervision)
Administration & Office Support
- Support with general administrative tasks such as photocopying, scanning and printing
- Assist with managing the room booking diary
- Deal with incoming and outgoing post
- Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
- Input basic information and update records on internal systems, following GDPR guidance
- Provide ad‑hoc administrative support to staff and services as required
Health, Safety & Safeguarding
- Support the Office Manager in maintaining a safe and secure building
- Assist with opening and closing the building, where appropriate and agreed
- Undertake health and safety responsibilities appropriate to a volunteer role
(e.g. fire marshal or first aid support – training provided if required) - Recognise and promptly raise any safeguarding concerns with a named staff member
Boundaries of the Role
This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.
Skills, Experience & Attributes
Essential
- Friendly, approachable and non‑judgemental manner
- Good communication skills, both face‑to‑face and on the telephone
- Ability to maintain confidentiality and professional boundaries
- Reliability and commitment to agreed volunteer hours
- Willingness to follow policies, procedures and guidance
Desirable
- Previous reception, administration or customer service experience
- Basic IT skills (email, Word, simple record systems)
- Interest in mental health, wellbeing and community services
- Experience working with the public or in a support environment
What We Offer
- Full volunteer induction and role‑specific training
- Ongoing support and supervision
- Training in safeguarding, confidentiality, equality and boundaries
- Opportunity to develop transferable administration and communication skills
- Experience within a leading mental health charity
- A chance to make a meaningful difference to your local community
Equality, Diversity & Inclusion
Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.
Safeguarding & Checks
An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.
Organisation
Refreshed on: 10 June 2026
Closing date: 24 July 2026 at 11:02
Tags: Administration
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Whitby, North Yorkshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
How to Apply:
Please apply for our Volunteer role by emailing the following information to our shop team on: SHOP EMAIL ADDRESS
· Your full name (first name and surname)
· Your date of birth (all of our Volunteers must be a minimum of 18 years of age)
· Your email address
· Your phone number
· How many hours a week you’d be interested in volunteering in our Volunteer role for
Any personal information you share will be used solely for processing your application for volunteering.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 08 June 2026
Closing date: 06 September 2026 at 15:38
Job ref: Mind Shop Whitby - Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Remote
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
MumsAid is an award-winning charity providing specialist mental health and wellbeing support for mothers during pregnancy and early motherhood. We offer counselling, group support, and practical help to ensure that local mums and their families have access to compassionate care and a strong community network.
Purpose of Role
We are looking for a creative and enthusiastic Digital Content and Social Media Volunteer to support MumsAid's marketing and communications activities.
Working closely with our Marketing & Communications Lead, you'll help bring our stories, campaigns, events, and impact to life through engaging social media content. This role is ideal for someone who enjoys creating digital content, has an eye for design, and wants to use their skills to support a meaningful cause.
This is a flexible, remote volunteering opportunity and an excellent chance to gain experience in charity communications, build a portfolio, and help raise awareness of maternal mental health and the support available through MumsAid.
What will you be doing?
-
Creating engaging social media graphics and content using a content calendar provided by the Marketing & Communications Lead.
-
Designing visual assets that align with MumsAid's brand guidelines and campaign objectives.
-
Adapting content for different social media platforms, including Instagram, Facebook, LinkedIn, and other channels as required.
-
Working collaboratively with the Marketing & Communications Lead to develop and refine content ideas.
-
Helping to communicate MumsAid's impact, services, events, campaigns, and fundraising activities.
-
Ensuring content is created and shared within agreed timeframes.
-
Contributing creative ideas to help increase engagement, reach, and awareness across our social media channels.
-
Following MumsAid's policies and procedures, including safeguarding, confidentiality, and data protection guidance.
What skills and qualities can you bring?
Essential
-
Creativity and enthusiasm for social media and digital communications.
-
Strong visual design skills and a good eye for layout, branding, and presentation.
-
Good written communication skills and attention to detail.
-
Ability to work independently and manage a small weekly workload.
-
Reliable and able to meet agreed deadlines.
-
Supportive of equality, diversity, and inclusion.
-
Respectful of confidentiality and personal boundaries.
Desirable
-
Experience using Canva or similar design tools.
-
Understanding of social media platforms and current content trends.
-
Previous experience creating content for charities, community groups, organisations, or personal projects.
-
An interest in maternal mental health, family wellbeing, or the voluntary sector.
What is in it for me?
-
Join a friendly, welcoming, and supportive volunteer team.
-
Gain valuable experience in charity marketing, communications, and content creation.
-
Build your portfolio with real-world content and campaigns.
-
Develop your creative, design, and digital marketing skills.
-
Receive induction, training, and ongoing support from the MumsAid team.
-
Gain experience working within an award-winning charity.
-
Written references available on request.
-
Reimbursement of agreed travel expenses where applicable (with receipts).
-
DBS check provided by MumsAid if required.
Join the team!
Help us tell the stories that matter. By volunteering as a Digital Content & Social Media Creator, you'll play an important role in raising awareness of maternal mental health and ensuring more mums and families know that support is available when they need it most.
Organisation
Posted on: 11 June 2026
Closing date: 31 August 2026 at 12:00
Job ref: Digital Content & Social Media Volunteer
Tags: Marketing, Digital, Social Media
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Abingdon, Oxfordshire (Hybrid)
Chipping Norton, Oxfordshire
Henley-on-Thames, Oxfordshire
Oxford, Oxfordshire
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Support Session Volunteer
You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities. Your role will include supporting clients to understand and undertake a task on a one-to-one basis. The task will vary from client to client as will the needs of the individual.
As a support session volunteer, you might:
- help people have their say when it matters most
- Helping individuals navigate challenges and ensuring their needs are met
- help people to make complaints and use local services
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
Organisation
Refreshed on: 28 May 2026
Closing date: 12 July 2026 at 23:30
Tags: Administration, Advice / Information, Social Care / Development, Advocacy, Human Rights, Mental Health, Safeguarding
The client requests no contact from agencies or media sales.
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East Molesey, Surrey (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
As a Gardening Volunteer at Croft House, you’ll play an important part in creating and maintaining a welcoming, therapeutic outdoor space for residents. Working alongside staff and residents, you’ll help care for the garden while supporting engaging, hands-on gardening activities.
This role is about more than plants — it’s about connection, wellbeing and creating a shared space where residents can relax, learn new skills and enjoy being outdoors. Your ideas and enthusiasm will help shape seasonal projects and themed gardening sessions throughout the year.
Key Duties
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Support the general upkeep of the garden (planting, watering, weeding, tidying and seasonal maintenance).
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Work alongside residents to co-create and deliver inclusive gardening sessions.
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Encourage and support residents to take part in hands-on gardening tasks.
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Help plan and contribute ideas for seasonal or themed activities (e.g. spring planting, sensory gardens, harvest projects).
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Promote a positive, safe and welcoming outdoor environment.
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Follow guidance from staff to ensure activities are safe and accessible for all.
About You
We’re looking for someone who:
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Has an interest in gardening (experience is helpful but not essential).
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Is friendly, patient and enjoys working with people.
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Feels confident supporting others in practical, hands-on tasks.
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Is reliable and able to commit to agreed volunteering times.
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Brings creativity and enthusiasm to help make the garden an engaging space.
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Values inclusion, wellbeing and creating supportive environments.
This is a rewarding opportunity to make a real difference while enjoying time outdoors and sharing your passion for gardening
Organisation
Waythrough
View profile
Registered Charity
More than 1000
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Posted on: 11 May 2026
Closing date: 08 August 2026 at 15:13
Job ref: JR011665
Tags: Garden, Mental Health, Wellbeing, Wildlife
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Remote
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
- 4 Hours per Action
Key requirements
- One reference
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Additional location information
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Home and local area.
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Organisation
Refreshed on: 01 June 2026
Closing date: 16 July 2026 at 12:25
Job ref: OPP-100280
Tags: Administration, Campaigns, Blind, Mental Health
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