Outreach volunteer roles

Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 3 experienced social media and communications volunteers who are able to develop posts including graphics and campaigns from inception to design, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.

Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.

What Will You Be Doing?

• Engagement: Help increase engagement, improve the number of followers/likes, create & execute a content calendar
• Content Creation: Produce fresh, branded and engaging content for our social media channels 
• Graphics: Prepare graphics and text for sharing across channels 
• Engage with our followers and encourage interaction 
• Manage and maintain social media channels on a regular basis
• Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
• Use your creative skills to support strategies to engage, grow, and widen our target audiences
• Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition 

You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date. 

Experience
We are looking for a volunteer who has experience in:

• Different types of marketing and communications media, including electronic and social media
• Writing and editing marketing content for social media platforms including Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn (especially TikTok, Instagram Reels & posts and YouTube)
• Building strategies to increase social media following and /or build fundraising or awareness campaigns
• Developing a coherent brand voice for social media, from content creation to community interactions
• Using and setting up tools such as Buffer, Canva etc
• Creating and executing content calendars to help plan social media activity 

Skills Required

• Excellent written communication skills
• Accuracy and attention to detail 
• Creative writing and design abilities
• Good computer and digital skills
• Enthusiasm for communications and marketing and willingness to learn
• Ability to quickly understand the needs of our team / organisation / users
• Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram etc.
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback 
• An interest in helping Burning Nights CRPS Support achieve its aims
• Good organisational skills
• Excellent interpersonal skills, and able to work as part of a team

What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.

Benefits

You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.

This is a remote volunteering role, volunteering from your own home.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Bexhill Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

We are looking for individuals who are passionate about increasing and representation for disabled families across society. 

What do I have to do?

Attend meetings roughly four times a year to help steer the organisation towards its goals. And using your skill set to help grow and advance our non-profit. 

Part of the fabric of Buttons & Bubbles that wherever possible people who volunteer and work with us have lived experience of disability and or illness, (including parents, carers, siblings and friends) This includes our board members.

If you would be interested in having more information about this opportunity or need the board member pack in a different format, please get in contact for an informal chat. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Allestree Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

We are looking for a lively dynamic individual to promote the activities of Sussex Area Ramblers by regular communications with members and engaging with local media including producing press releases and responding to enquiries. 

The main purposes of the role are (1) to maintain regular communications with Sussex Area Ramblers’ members by producing articles for the Area Website and sending email communications to keep members up to date with Area activities, including developing a social media strategy and (2) to communicate (together where necessary with Ramblers' Central Office) with media in the Area, including by way of proactive press releases, and deal with media enquiries, to ensure that the activities and charitable role of the Sussex Area Ramblers are given a high profile

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Sidmouth Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

We are looking for volunteers to join the GBSL project run by the Sickle Cell Society and help increase life-saving blood donations in Black-heritage communities.

What you’ll do:

• Raise awareness about the importance of ethnically matched blood for people with Sickle Cell
• Help grow the movement through community events and social media
• Encourage friends, family and community networks to register as donors
• Share facts and real stories about blood donation

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Bournemouth Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.  

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Job Description

Volunteer Email Marketing & Retention Manager

Job Title

Volunteer Email Marketing & Retention Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.

You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.

This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.

About the Role

The Volunteer Email Marketing & Retention Manager will:

• Develop and manage email marketing campaigns

• Create engaging newsletters, updates, and community communications

• Build retention strategies that strengthen audience connection and participation

• Support onboarding journeys for new members and subscribers

• Help nurture long-term relationships with supporters and community members

• Segment email audiences for targeted communication

• Monitor campaign performance and recommend improvements

• Collaborate with content, outreach, SEO, and production teams

• Support launches, campaigns, events, and membership engagement initiatives

This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.

Main Responsibilities / Key Duties

• Plan and execute email marketing campaigns

• Create newsletters and audience engagement emails

• Develop retention and re-engagement strategies

• Build onboarding and nurture email sequences

• Segment subscriber and membership audiences

• Monitor open rates, click-through rates, and engagement metrics

• Improve email performance through testing and optimisation

• Support membership growth and community participation initiatives

• Maintain organised campaign schedules and communication systems

• Assist in developing scalable retention and engagement workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Email Marketing & Communication

• Strong written communication skills

• Understanding of email marketing principles

• Ability to create engaging and audience-focused messaging

• Strategic and creative thinking skills

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple campaigns and deadlines

• Strong time-management and planning skills

Analytical & Growth Skills

• Ability to analyse engagement and campaign performance

• Problem-solving and optimisation mindset

• Understanding of audience retention and community engagement principles

Personal Attributes

• Compassionate and emotionally intelligent

• Self-motivated and proactive

• Passionate about advocacy, healing, education, and social impact

• Comfortable working independently within a remote environment

• Mission-driven and community-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Email marketing campaigns

• Audience retention strategies

• Newsletter management

• CRM or subscriber management systems

• Digital marketing

• Community engagement

• Copywriting or content marketing

• Marketing automation

• Advocacy or NGO communications

• Media, journalism, or digital production

Experience using tools such as:

• Mailchimp

• ConvertKit

• HubSpot

• Google Analytics

would be beneficial but is not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to build and shape audience retention systems from the ground up

• Hands-on experience in email marketing, engagement, and community growth

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your communication, strategy, and leadership experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike communication planning, engagement tracking, or retention strategy

• Are seeking immediate paid employment

• Prefer avoiding strategic decision-making responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.

Are you passionate about the work that BCWA does and want to be a positive representative in your community?  Are you keen to make a difference and contribute to the impact our fundraising team makes?

We’re looking for friendly and welcoming volunteers to join us, who are enthusiastic and excited to help our clients and supporters. Whether you’re a confident communicator who wants to engage with your local community or a reliable and honest volunteer looking to help us sort our donations, we’d love to have you on board as a Donation Support Volunteer!

Donation Support Volunteers will volunteer within the BCWA Fundraising Team, assisting with their day-to-day activity, whether that’s helping sort our valuable donations, tidying and keeping our donation cupboards clean, supporting the team with tasks or helping with collections in the community.  Fundraising at BCWA can be a busy, high-pressure environment – our volunteers are integral at our busiest times of the year to ensure our clients and services get the support they need.

Volunteering with our Fundraising Team might look like:

• Supporting with processing donations – including moving and handling and carrying a variety of items.
• Helping keep our storage areas for donations clean and tidy.
• Getting involved with your local community and coming up with creative new ideas for fundraising drives.
• Assisting with collections if you are comfortable and have a valid UK Driving License.
• Being an advocate for BCWA!

To keep everyone informed, supported, and working towards shared goals, all fundraising volunteers are invited to join our quarterly team meeting. These sessions will:

• Share upcoming events and new fundraising opportunities
• Give updates on current projects and campaign progress
• Offer a clear focus for the months ahead
• Provide space for volunteers to share ideas, feedback, and experiences
• Strengthen team connection and celebrate achievements

You’ll always know what we’re aiming for and how your contribution fits into the bigger picture.

As a BCWA Donation Support Volunteer, you’ll get:

• All the training you need to understand and be prepared for your role with us, so you can use your time with us to grow and learn!
• Regular check-ins and contact with our Volunteer Coordinator as an opportunity to catch up, reflect and feedback on your volunteering experience with us.
• Access to the Wisdom App and the BCWA wellbeing provision.
• Access high quality support and advice from BCWA whenever you need it.
• Your travel to and from sessions expensed.
• A reference to support you in your next steps, whether that is a voluntary or paid role elsewhere.
• The knowledge that you’re making a real difference to the lives of victims and survivors of violence and abuse as you volunteer alongside a team of passionate and experienced fundraisers!

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Volunteering checks

As a responsible volunteer provider we adhere to safer recruitment practice and all our volunteers are subject to the following checks:

Right to volunteer in the UK

To avoid discrimination we treat all volunteer applicants equally.

We therefore ask all volunteers to confirm they have a Right to Volunteer in the UK.

References

If offered a volunteer role, we will seek 2 references. Ideally, one of these should be your current or last employer, however we understand this isn’t always possible. We ask that one of your referees has known you at least a year.

Examples of references could include:

• a professional from your centre of study, for instance a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you (so familial relations or partners)
• a civil servant from a government agency
• a bank manager

DBS

All volunteer roles are subject to DBS checks at the relevant level.

Fundraising and Communications Internship  

We are seeking a Fundraising & Communications (F&C) Intern to support our peacebuilding mission through strategic communications, donor engagement, and fundraising activities with European supporters. This internship offers a unique opportunity to gain hands-on experience in international development communications, while contributing to meaningful peacebuilding work in fragile and conflict-affected contexts.

Concordis Internships are designed as a two-way learning opportunity. We encourage interns to contribute the skills and experience they already have, while also exploring new areas of work and developing additional competencies. Interns are supported to take on responsibilities that align with their interests, learn new tools and approaches, and gain exposure to different aspects of fundraising, communications and peacebuilding.

As a F&C intern, you will work as an assistant to the F&C Manager and contribute to strengthening Concordis’ visibility, relationships, and impact. The work you do will be real, relevant and public facing. Our aim is that you will leave Concordis with enhanced skills, stronger career options, and practical experience that adds clear value to your CV — the more you put in, the more you will get out. 

Role Information:  

Position: Fundraising & Communications Intern

Location: Remote (working from home)

Reporting to: Fundraising and Communications Manager

Duration: 6 months; working three days (or 22 hours) per week (Flexible working hours; different time zones accommodated) 

Start date: Monday 20 July 2026 

Remuneration: Volunteer position. Concordis will reimburse reasonable expenses, including a small daily lunch allowance.

Role Description:  

As a F&C Intern, you will support Concordis’ external engagement and income-generation efforts. You will work closely with the UK-based team and relevant Programme Managers to achieve this.

Responsibilities may include:

• Gathering stories, photos and videos from programme staff. 

• Assisting with the creation of communications content (website, newsletters, social media, reports). 

• Helping design visual content and layouts for digital and print materials. 

• Supporting internal communications and programme communication needs.

• Monitoring engagement metrics and supporting reporting on outreach activities.

• Supporting fundraising campaigns, donor communications, and proposal development.

• Updating and managing the CRM system. 

Who should apply:  

For this position, we welcome applicants who have:

• A strong interest in peacebuilding, international development, or humanitarian work.

• Excellent written and verbal communication skills. 

• An eye for graphic design and some experience in using a design platform like Canva. 

• Strong organisational skills and attention to detail. 

• Confidence working independently and as part of a remote team. 

• An interest or experience in fundraising, donor engagement, or communications. 

• Skills or interest in one or more of the following: design, journalism, content writing, CRM systems, newsletters, social media, UX/UI, Squarespace (or comparable system). 

• A high level of fluency in English.

• Concordis is a tri-lingual organisation, so any knowledge of French and/or Arabic also helps.

How to apply:  

Application Deadline: 29 June 2026, 23:59 GMT  

Applications will only be considered if they are submitted as follows:

1. Please send us your CV/resume (no more than two pages long) and a covering letter, both in English. 

2. Send them as two separate documents, saved in PDF format and title both like this: Your first name - Your last name - Name of Document - Numerical date. e.g. John Smith - CV - 0626.

3. In your covering letter, also no more than two pages long, please explain:

• Why you would like to work with Concordis International

• Your experience or interest in communications and/or fundraising. 

• Any relevant skills (writing, design, CRM, digital tools, UX/UI, journalism). 

• Your language skills. 

• How you hope this internship will support your future career development. 

• When you would be available to start. 

• How you would balance this role with other commitments.

Selection process: 

You will receive an automated response acknowledging receipt of your application. Only shortlisted candidates will be contacted to progress to the next stage. We regret that due to numbers of applicants, we are unable to enter into individual correspondence with unsuccessful candidates. If you are shortlisted, you will be asked to complete a task. Those who submit the strongest task will be called for interview. We will keep your personal data carefully and within the requirements of the General Data Protection Regulations. Concordis International is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff and volunteers to share this commitment. All offers of employment will be subject to pre-employment checks including satisfactory references and appropriate screening. 

For more information about Concordis, please visit our website at www.concordis.international

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning. 

About our Education, Training and Employment Programme

Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes. 

We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.

About the role

We are looking for a motivated and organised volunteer to support the ETE Programme Assistant in ensuring the smooth day-to-day running of the programme. This is a great opportunity to gain experience in administration, programme coordination, and community services.

The volunteer will play a key role in helping the ETE team stay organised, efficient, and responsive to the needs of service users and staff. This role supports the ETE Programme Assistant in delivering high-quality services, contributing to the overall impact and effectiveness of the programme.

Main tasks and responsibilities

• Assist with general day-to-day administrative tasks to support the organisation of ESOL classes, level assessments and events

• Communicate with service users, including responding to and monitoring general enquiries via WhatsApp and email

• Send reminder messages for classes, assessments, or events

• Support with data entry as well as managing and updating databases, including attendance registers and service user contact information

• Support outreach activities, including distributing flyers, posters and informative material both online via social media and in-person to key community hubs such as libraries, shops, cafés and churches

• Assist with updating, uploading and printing materials related to ETE activities

• Help with any other tasks requested by the ETE Programme Assistant

We are looking for

• Fluency in English and Spanish (written and spoken); knowledge of Portuguese is an advantage

• A flexible and enthusiastic person who is confident in working in a multicultural and multilingual environment

• Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases

• Good interpersonal and communication skills with attention to detail

• A caring, sensitive and non-judgemental manner

• Knowledge of how to deal with sensitive and confidential information

• Ability to learn quickly and adapt to CRM systems

• Good organisational and time management skills

• Ability to work both independently and as part of a team, without constant supervision 

• Interest in education, employment support, or community work

• Understanding of issues facing Latin American migrants in the UK 

Additional requirements

• Two references from current/previous employers

• Basic DBS Check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

THANK YOU FOR YOUR SUPPORT

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital fun

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our East Dulwich Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied. We would also love to hear from people willing to volunteer on Sundays. 

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. Please let us know if you are willing to volunteer on Sundays.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action