Safeguarding volunteer volunteer roles

Appropriate Adult's support children and vulnerable adults when they are detained in police custody. With the Southwark & Lambeth Appropriate Adult Service, you will be trained, supervised and supported to be an Appropriate Adult in Southwark & Lambeth police stations. We are there to ensure vulnerable detainees understand their rights, we safeguard their welfare and effective participation as well as ensuring they are treated fairly during this criminal justice process.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Our Befriending Project supports people who are socially isolated in Ealing and Hounslow. They may have a physical or sensory disability, or they may have mild dementia, and are sometimes housebound.

This is an opportunity to become a Befriender.

On successful completion of the training, Befrienders are matched with someone who lives close to them.

They make a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea or, where possible, go out for a walk together, visit a café or undertake a local activity.

These visits make such a difference for the client, but volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.

As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Are you an Italian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Italian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

�� What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Italian.

�� Why volunteer with us?

✔ Support members of the Italian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

�� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Italian-speaking community across the UK!

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.

As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in event coordination, travel liaison, member support, or administrative logistics
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks, timelines, and communications calmly and reliably
• Clear, professional, and compassionate communication skills (written and verbal)
• Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
• Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
• Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
• Proactive problem-solving skills and sound judgement when escalating concerns
• Reliability and responsiveness during pre-event and live delivery periods
• Alignment with values of care, respect, and participant-centred delivery

Desirable / Can Be Developed

• Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
• Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
• Experience supporting vulnerable groups, community programmes, or residential retreats
• Willingness to contribute to improving systems and processes through reflection and feedback

Qualifications

• Formal qualifications not required; relevant professional, voluntary, or lived experience is valued

Main Responsibilities/ Key Duties

• Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
• Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
• Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
• Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
• Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
• Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
• Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
• Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.

What This Role Offers You:

• Practical leadership experience supporting impactful retreats and in-person programmes.
• Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
• Personal growth through service-led, community-centred work in a values-driven organisation.
• The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.

What This Role Is Not For:

• Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
• Those unwilling to work flexibly around programme timelines or respond to live operational needs.
• People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.

If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.

A Final Word
Logistics are about people, not just plans.

If you know that:

• Trust is built through clear communication, care, and reliability
• Privacy and safeguarding are essential when supporting travel and participation
• Respectful, attentive support helps people feel safe and welcomed

…then you understand the heart of effective retreat support and member travel liaison.

Join The Kids Network to Support Children in Your Camden Community! 

Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a Little Londoner in Camden by helping them grow in confidence. Set aside a little time each week to get creative, have fun, and make a lasting impact!

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

 Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website