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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Chair’s welcome
WCT has been part of the community for more than 40 years. At the heart of what we do is something very simple: helping people to get where they need and want to go, and making it possible for people to remain independent, connected and involved in their community.
Our services are about much more than getting from A to B. They enable people to go shopping, enjoy days out, maintain friendships and social connections, and take part in everyday life. We also work with schools, charities and other community organisations across Wandsworth, helping them provide the transport their communities need.
It is a particularly exciting time to join us. Since our new Chief Executive joined WCT in May 2026, we are finalising our organisational strategy for the next three years – protecting the trusted services people already rely on while looking carefully at how WCT can become stronger, more sustainable and continue to respond to the changing needs of our community.
Our Trustees have an important part to play in that next chapter. We are looking to strengthen our Board with some particular skills and experience, but we are equally interested in the different perspectives people bring. You do not need to have been a Trustee before. We welcome people who share our commitment to inclusion, independence and community, who are curious about our work and who are willing to contribute their experience, ideas and time.
Being a Trustee is a responsibility, but it should also be rewarding and enjoyable. We are a friendly Board, working alongside a committed staff and volunteer team and an organisation with a long history of making a very practical difference to people’s lives.
I hope this pack gives you a sense of who we are, where we are going and what being part of WCT could look like. If what you read interests you, we would be delighted to hear from you.
Hicky Clark
Chair of the Board of Trustees
Wandsworth Community Transport
2. About Wandsworth Community Transport
Wandsworth Community Transport (WCT) has been helping people get out and about for more than 40 years.
Founded in 1982, we provide safe, accessible and affordable transport and opportunities for people to stay independent, connected and involved in community life across Wandsworth.
Today, our work includes:
· Shopmobility – Supporting people to access local shopping safely and independently, with transport and shopping support from our base at Sainsbury’s in Garratt Lane.
· Silver Day Trippers and Road Runners – Affordable outings giving people opportunities to visit new places, enjoy shared experiences and spend time with others.
· Community vehicle hire – Providing minibuses and transport to charities, community groups, sports clubs, places of worship and other local organisations.
· School and contracted transport – Delivering specialist transport, including work in partnership with the London Borough of Wandsworth and local schools.
· Driver training – Sharing our specialist knowledge through MiDAS training for drivers working within WCT and other organisations.
· WCT Community Transport Choir – Founded in May 2018 and made up of people who access our services alongside WCT volunteers. Our choir brings people together through music and performs at local events, day centres and community groups across Wandsworth.
Behind all of this is a committed team of staff, drivers, volunteers and Trustees, together with longstanding relationships across the borough.
Our work is about much more than transport. It is about enabling people to remain independent, build friendships, enjoy new experiences, play a role in their community and stay connected to the people and places that matter to them.
That sense of connection and participation is at the heart of WCT – and has been for more than four decades.
3. Why join our Board now?
WCT is entering an important and exciting new chapter.
Since Peter Edwards, our new Chief Executive, joined in May 2026 we have been finalising our organisational strategy for the next three years. Our focus is on protecting and strengthening the services our community already values, while building a resilient, sustainable and forward-looking organisation.
An important part of this will be diversifying our income and developing new collaborations and partnerships. We want to build on WCT’s strong local relationships, work more closely with other charities, community organisations, funders and businesses, and explore opportunities to work together where our combined experience can create greater impact.
Community participation and innovation will help shape WCT’s future. We want the people who access our services – alongside our volunteers, staff and wider community – to have a meaningful voice in what comes next. By listening, consulting and involving people from the earliest stages, we can understand changing needs, identify new opportunities and develop ideas with our community rather than simply for it.
Alongside protecting our core community transport services, we will actively encourage innovation – exploring new ideas, testing new approaches and learning from what works. This could mean using our transport expertise in new ways, developing new services, or working collaboratively with partners to respond to needs that no single organisation can address alone. Innovation at WCT will always be purposeful: rooted in evidence, shaped by participation and focused on creating greater impact for our community.
This makes it a particularly interesting time to become a Trustee.
New Trustees will be joining a well-established local charity, with strong community relationships, but at a point when there is also real opportunity to contribute to what comes next.
You will have the opportunity to bring your own knowledge, experience and perspective to our discussions, help shape our future direction and work alongside fellow Trustees, our Chief Executive and the wider WCT team as we take the organisation into its next chapter.
In 2027, WCT will celebrate its 45th anniversary – an important milestone for an organisation that has been part of local life since 1982. We want to enter that anniversary year proud of our history, open to new ideas, ambitious for our future and continuing to make a meaningful difference to the communities we are here to serve.
4. Our Board
Our Board of Trustees is responsible for the governance and strategic direction of Wandsworth Community Transport, working closely with our Chief Executive while maintaining the important distinction between governance and the day-to-day management of the charity.
Under the leadership of our experienced Chair, we are a friendly and engaged Board, bringing together a mix of professional expertise, community knowledge and lived experience. Our Trustees come from different backgrounds, and each brings something different to the table. We see that breadth of perspective as a real strength.
Trustees work collectively. No individual Trustee is expected to have all the answers. We ask questions, share knowledge, challenge constructively and support one another in making decisions in the best interests of WCT and the communities we serve.
Most matters are considered by the full Board, although we may establish smaller working groups for particular pieces of work when this is useful.
As WCT moves into its next chapter, we are also strengthening the way our Board works – including Board development, succession planning and more opportunities for Trustees to contribute to strategy.
Above all, we want our Board to be a place where different voices are heard and valued. We welcome challenge, curiosity and new ideas, and we want Trustees to feel able to contribute from their own experience while learning from others.
5. What makes a great WCT Trustee?
You do not need prior trustee experience to make a valuable contribution to the WCT board.
We are interested in people who care about our communities and believe in the importance of independence, inclusion and access to opportunities.
Great Trustees bring different things. You might bring professional expertise, knowledge of Wandsworth and its communities, insight from another sector, lived experience, or simply a perspective that is not currently represented around our Board table.
What matters to us is that you are willing to:
· Share knowledge, experience and ideas.
· Listen to and value different perspectives.
· Think strategically and look at the bigger picture.
· Ask questions and offer constructive challenge.
· Make decisions collectively and take shared responsibility for them.
· Champion inclusion, accessibility and community participation.
· Be curious, open to innovation and willing to learn.
· Act with integrity and always in the best interests of WCT and the communities we serve.
We particularly welcome people who can bring skills and experience to complement those already on our Board and we are committed to broadening the range of voices and perspectives involved in governance.
You will not be expected to arrive knowing everything about charity governance or community transport. We will support you to understand WCT, your responsibilities as a Trustee and the wider context in which we work.
What we are looking for most is people who want to contribute, participate and help us make good decisions together.
6. Trustee role profile
The role
As a Trustee of Wandsworth Community Transport, you will share responsibility with your fellow Trustees for the governance and strategic direction of the charity.
The Board works collectively to ensure that WCT remains true to its charitable purpose, is well governed and financially sustainable, manages its responsibilities and risks appropriately, and continues to deliver meaningful benefit for the people and communities we serve.
Our Chief Executive and staff team are responsible for the day-to-day running of WCT. The role of the Board is to provide strategic leadership, oversight, support and constructive challenge.
As a Trustee, you will:
· Help shape and oversee WCT’s strategic direction and future development
· Ensure that WCT remains focused on its charitable purpose and the needs of the communities it serves.
· Contribute actively to Board discussions and collective decision-making.
· Provide constructive support and challenge to the Chief Executive and senior team.
· Oversee WCT’s financial health and ensure its resources are used responsibly.
· Contribute to oversight of risk, safeguarding, legal and regulatory responsibilities.
· Support WCT’s commitment to diversity, equity, inclusion and accessibility.
· Champion meaningful community participation and ensure that the voices and experiences of the people we serve inform our thinking.
· Help WCT develop strong relationships, collaborations and partnerships.
· Act as an ambassador for WCT and help raise awareness of our work.
· Contribute your own knowledge, skills, networks and experience while respecting the perspectives of others.
· Act with integrity, confidentiality and in the best interests of WCT.
Collective responsibility
Trustees have collective responsibility for the decisions made by the Board. We therefore expect Trustees to prepare for and participate in meetings, contribute thoughtfully to discussions and support agreed decisions.
You will never be expected to manage WCT’s services or take on responsibilities that properly belong to our Chief Executive and staff team.
We want our Trustees to have the space to think strategically: asking the right questions, considering opportunities and risks, listening to our communities and helping WCT make well-informed decisions about its future.
Term of office
Trustees are appointed for a three-year term and may serve for a maximum of nine years, subject to reappointment and WCT’s governing arrangements.
The role is voluntary and unpaid, with reasonable expenses reimbursed in accordance with policy.
7. Who we’re particularly looking for
We want our Board to bring together a strong mix of skills, experience, backgrounds and perspectives.
Following our recent Board skills audit, we have identified some areas where additional experience would particularly strengthen WCT as we move into our next chapter.
You do not need to have previous Trustee experience, and we don’t expect any one person to cover all of these areas. We would particularly love to hear from people with experience in one or more of the following:
Fundraising + income generation
As we diversify our income and develop new partnerships, we would welcome someone with experience of fundraising, income generation or business development.
This might include trusts and foundations, corporate partnerships, individual giving, commissioning, strategic partnerships or other approaches to developing sustainable income.
We are particularly interested in someone who can bring strategic thinking – helping us identify opportunities, build relationships and strengthen our approach to income diversification rather than being expected to personally fundraise for WCT.
Legal + compliance
We would welcome someone with legal, regulatory, governance or compliance experience who can help strengthen the Board’s collective understanding and oversight in these areas.
You might be a practising or former legal professional, work in compliance or regulation, or bring relevant experience from the charity, public or private sector.
Diversity, equity, inclusion + accessibility (DEIA)
Inclusion and accessibility are central to the communities we serve and to the organisation we want WCT to be.
We would welcome someone who can bring knowledge, experience or perspective that helps us continue developing our approach to DEIA across our governance, services, workforce, partnerships and community engagement.
Marketing, communications + social media
We would love to strengthen the Board with someone who understands how good communications can help a charity connect with its community, tell its story and build relationships.
We are particularly interested in experience of marketing, communications, digital engagement or social media – helping us think strategically about how WCT communicates its impact, reaches different audiences and grows its profile across Wandsworth and beyond.
Lived experience + community perspective
Professional expertise is only one form of expertise.
We particularly value lived experience and would welcome people who can bring perspectives shaped by their own life, their communities or their understanding of the people WCT serves.
This might include experience of disability or accessibility barriers, caring responsibilities, ageing, social isolation, community services or community transport – whether personally, through your family or the wider community.
We also want our Board to better reflect the diversity of Wandsworth and encourage applications from people whose voices and perspectives have traditionally been underrepresented in charity governance.
8. Meetings and time commitment
We want prospective Trustees to have a clear and realistic idea of the commitment involved.
Our Board meets six times a year, in person, at 6pm in central Wandsworth. We also hold our AGM in November, which Trustees are expected to attend.
Trustees receive papers in advance of each Board meeting and are expected to take the time to read these and come prepared to contribute to discussion and decision-making.
Most of our governance work is undertaken through the full Board. From time to time, we may establish a small working group for a particular piece of work, drawing on the skills, experience and interests of individual Trustees.
As we develop our new three-year strategy, we also intend to create opportunities for Trustees to come together for strategic planning and Board development outside our regular meeting cycle.
We recognise that our Trustees have work, family and other commitments. We don’t expect everyone to be available for everything, but we do ask Trustees to participate regularly, stay engaged with WCT between meetings where needed and contribute their time and expertise in a way that is manageable and meaningful.
9. Support and development
We want every Trustee to feel welcomed, supported and confident in their role.
You don’t need to arrive knowing everything about WCT, community transport or charity governance. New Trustees will receive an induction to help you understand the organisation, our services, your responsibilities as a Trustee and how our Board works.
You will be supported by our experienced Chair, Chief Executive and fellow Trustees, with plenty of opportunity to ask questions and build your knowledge as you settle into the role.
We also encourage Trustees to get to know WCT beyond the Board table. This might include visiting our services, meeting staff and volunteers, joining one of our outings or community activities, and spending time with the people who access our services. We believe this first-hand understanding is an important part of being an effective WCT Trustee.
As a Board, we are committed to continuing to learn and develop. Trustees will have opportunities to take part in relevant training and Board development, as well as strategic planning sessions as we shape and oversee WCT’s future.
Whether this would be your first Trustee role or you already have considerable Board experience, we want you to feel able to contribute, ask questions, continue learning and enjoy being part of WCT.
10. Our commitment to DEIA
Diversity, equity, inclusion and accessibility are important to WCT – in the services we provide, the way we work and the way we govern our charity.
Our Board has adopted a DEIA Policy and Charter, alongside a three-year DEIA Strategy for 2026–2029 which will continue to develop as we learn, listen and strengthen our practice.
We want our Board to reflect a broad range of experiences, backgrounds and perspectives, and we particularly welcome applications from people in groups under-represented in charity governance.
We are committed to making our Trustee recruitment process as inclusive and accessible as possible. If there is anything we can do to make it easier for you to explore the opportunity, apply or participate in the recruitment process, please let us know.
For us, DEIA is not a finished piece of work. It is an ongoing commitment to listening, learning and ensuring that people have meaningful opportunities to participate in and help shape WCT.
11. How to apply
Thank you for considering joining the Board of Wandsworth Community Transport. We hope this pack has given you a sense of who we are, what matters to us and why this is such an exciting time to become part of WCT.
If you are interested in joining us, there are two ways to take the next step.
Arrange an informal conversation
If you would like to find out a little more before deciding whether to apply, Peter Edwards, our Chief Executive, would be very happy to have an informal conversation with you about WCT, the Trustee role and any questions you may have; an opportunity to find out more and decide whether WCT feels right for you.
Contact Peter Edwards, Chief Executive:
Or complete your application now
If you have read this pack and already feel that you would like to apply, you are very welcome to complete your application now by completing the form provided with this pack.
We want to understand what interests you about WCT and what you feel you could bring to our Board. We are interested in your experience, skills and perspective – whether these have come through your professional life, volunteering, your community or your lived experience.
We recruit Trustees on a rolling basis, although we may set closing dates when recruiting for particular skills or experience.
What happens next?
Following your application, we will invite shortlisted applicants to meet with us. This is an opportunity for us to learn more about you, but equally for you to learn more about WCT and decide whether joining our Board feels right for you.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Community Connector (Volunteer) to help bring people together, raise awareness, and help grow local autism support across Wales. This role will help strengthen existing branches and support the development of new groups where there is currently no provision.
What you will be doing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service supports victims and witnesses when they come to court by providing practical information and emotional support, helping them to feel confident when giving their evidence. You’ll need to be able to attend court once per week in your local area during normal court hours, usually 9am to 5pm.
You’ll offer practical guidance around court processes and offer emotional support for witnesses as they wait to give evidence. You may also spend time with witnesses after they have given their evidence to help them process their experience.
This role also involves showing witnesses around the court in advance of their trial date, answering questions and supporting people with understanding how the court works. This may be through either an in-person or virtual pre-trial visit (which includes a virtual court tour).
No prior knowledge of the courts is required. However we do ask that you have excellent communication skills and are a friendly, empathetic and approachable person.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Come and join the magical Patchworking Garden Project, established in 2015. It is a volunteer run charity supporting volunteers with a wide variety of physical and mental health needs through gardening, crafting and friendship. We have a strong identity within the local community and are known for increasing the wellbeing of those we support by valuing everyone’s contribution unreservedly, enhancing self-confidence and encouraging, where appropriate, progression to other activities. The Charity is run entirely by volunteers and those whom we support are supported volunteers.
Under the charity we also run The Patchworking Academy which offers the opportunity to gain an internationally recognised City & Guilds qualification in Practical Horticulture Skills. The Academy seeks to address inclusion via employment-ready qualifications for adults facing challenging circumstances. With the guidance of experienced and highly qualified therapeutic horticulture tutors, learners work at their own pace with a small group of other interested learners.
We are looking for a chair with some charity and governance experience who is
● able to quickly grasp what our values are and how we operate
● used to managing change
● happy in a leadership role,
● committed to a collaborative way of working
● comfortable dealing with finances (preferably in the charity sector)
It is a lovely role for the right person so do get in touch for a chat if you think you might be interested. There is a full role description available.
Potential candidates are invited to have an informal conversation with our current Chair before submitting an application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Video Editor & Digital Content Creator
Hope and Vision Communities Charity – Reading
Time commitment: Around 4–8 hours per week
Location: Reading, with flexible/remote working
About the opportunity
Hope and Vision Communities is a Reading-based charity supporting people as they move on from residential addiction treatment. We provide safe, family-sized homes where residents can continue their recovery, build relationships, develop independence and find their place in the community. Alongside a place to live, we offer practical and emotional support, opportunities to work, volunteer, retrain and socialise, and a community where people can feel supported for as long as they need it.
We’re looking for a volunteer with a passion for video and storytelling to help us share more of this work. From community activities and events to the everyday moments that show what recovery and rebuilding a life can look like, you’ll help us create content that gives people a better understanding of Hope and Vision and the difference our community can make.
The main focus will be video editing, including short-form content for social media and longer-form videos for platforms such as YouTube and our website. There will also be opportunities to help us tell the wider Hope and Vision story, including our work supporting people as they move towards independent living and our plans to develop our communities further.
If you also have skills or an interest in graphic design or website front-end development, we’d be very happy to make use of those skills. These are an added bonus rather than a requirement — what matters most is your ability to create engaging content and your interest in helping us share the work we do.
What you could be working on
Depending on what’s happening across the charity, your work might include:
If you have ideas about how we could make our content more interesting, accessible or effective, we’d love to hear them.
Additional creative skills
There may also be opportunities to get involved in other areas if these are skills you enjoy using.
· Graphic design could include creating social media posts, thumbnails, posters, campaign materials or other digital assets.
· Website/front-end skills could include helping improve the appearance and usability of our website, creating or adjusting page layouts, or making small front-end changes using technologies such as HTML, CSS or JavaScript.
These areas are entirely optional. The core requirement is an interest and ability in video editing.
What would suit this role?
Whether you’re looking to develop your experience, take on a new creative project, or simply enjoy making videos and would like to use your skills to support a local charity, we’d love to hear from you. You don’t need to have worked for a charity before.
We’d particularly like to hear from you if you:
Experience with graphic design, motion graphics, photography, branding or front-end web development would be a bonus.
What you’ll get from volunteering with us
This is a chance to create content that reflects the work we do at Hope and Vision Communities and the people and communities we support. You’ll be working with real footage from our activities, events and projects, helping to show the difference our work makes in Reading and the surrounding communities.
As well as developing your video editing skills and building your portfolio, you’ll help us share more of what we do with a wider audience. Your work will help us tell our stories, showcase the people we work alongside, raise awareness of the opportunities and support we provide, and encourage more people to connect with and support Hope and Vision Communities.
Time commitment
We’re looking for approximately 4–8 hours per week, although we can be flexible about when those hours are completed.
Some work can be done remotely, with arrangements discussed around the needs of the charity and the volunteer.
Interested?
If this sounds like something you’d flourish at, we’d be pleased to hear from you.
Please get in touch with Hope and Vision Communities with a brief introduction and, if available, examples of your previous video, design or digital work.
You don’t need to have a perfect portfolio or extensive professional experience. If you have the skills, creativity and enthusiasm to help us tell our story, we’d like to hear from you.
To give a home and hope in rebuilding life after addiction— empowering long-term recovery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Regional Communications Volunteer, you’ll play a vital role helping local volunteer groups connect with and engage with MS communities. Working with volunteers across the region, you will support activities such as producing newsletters, responding to information enquiries, or developing engaging content for regional social media.
Most importantly you’ll be helping us engage with lots of people and get the word out to people with MS about support to help them live their lives to the full.
This role is suitable for role sharing. It would be most suitable for those based in Lincolnshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our football for wellbeing hub provides a safe, inclusive and wellbeing space in the community to improve mental and physical health in collaboration with QPR FC, Everyone Active and FootyAddicts Company.
As Football Session Helper Volunteer you will help the facilitator/s with pre-session tasks and delivery of exciting football sessions while adhering to the FA code of conduct. We are currently seeking applications to support our newly launched football sessions and potentially coach/manage our Football Club’s (West London NHS Peer FC) team if an FA qualified coach or willing to get the qualification.
In return we will offer you:
We’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service supports victims and witnesses when they come to court by providing practical information and emotional support, helping them to feel confident when giving their evidence. You’ll need to be able to attend court once per week in your local area during normal court hours, usually 9am to 5pm.
You’ll offer practical guidance around court processes and offer emotional support for witnesses as they wait to give evidence. You may also spend time with witnesses after they have given their evidence to help them process their experience.
This role also involves showing witnesses around the court in advance of their trial date, answering questions and supporting people with understanding how the court works. This may be through either an in-person or virtual pre-trial visit (which includes a virtual court tour).
No prior knowledge of the courts is required. However we do ask that you have excellent communication skills and are a friendly, empathetic and approachable person.
The client requests no contact from agencies or media sales.
Connection Support provides support to vulnerable adults, including people experiencing homelessness, mental health difficulties and substance misuse. Volunteers play a key role in helping us provide and improve our services.
We are looking for an Administrative Volunteer to join our office at Challenge House in Bletchley, Milton Keynes, for a few hours each week.
The main purpose of this role is to make telephone calls to our service users to ask about their experience of our service, what is working well and what we could improve. The feedback will help Connection Support understand the experiences of the people we support and identify opportunities to improve the way our services are delivered.
Could you help us listen to the people we support and improve our services?
· Are you confident and comfortable speaking to people on the telephone?
· Can you listen carefully and ask questions in a friendly, respectful and non-judgemental way?
· Would you like to help vulnerable clients have their voices heard?
· Can you record information accurately and confidentially?
· Are you organised and able to work independently while following clear guidance?
· Would you enjoy helping Connection Support understand what we are doing well and where we can improve?
· Can you remain calm and professional if a service user is upset or has a concern?
If you can answer 'yes' to these questions, then we would love to hear from you!
About the Role
The Administrative & Service User Feedback Volunteer will make agreed telephone calls to current or former service users, using a simple set of questions. The calls will provide an opportunity for service users to share their views about the support they have received and make suggestions for improvement.
The role is not about assessing a client's mental health, providing counselling or resolving complaints. Volunteers will listen, record feedback accurately and pass any concerns to the appropriate member of the Connection Support team.
Key responsibilities
Your role will include, but is not restricted to, the following tasks:
· Attend the Connection Support office at Challenge House, Bletchley, Milton Keynes, for 1-2 hours per week
· Make telephone calls to service users using contact information and calling guidance provided by Connection Support.
· Ask approximately 5–10 short questions about the service user's experience of Connection Support.
· Give service users an opportunity to provide additional comments or suggestions if they wish.
· Listen carefully and respectfully without judging, interrupting or making assumptions.
· Record responses accurately and clearly using the agreed recording system or feedback form.
· Maintain confidentiality and protect service user information at all times.
· Recognise when a conversation needs to be referred to a member of staff, rather than attempting to deal with the matter yourself.
· Report complaints, safeguarding concerns, distress or other issues promptly to the designated Connection Support staff member.
· Keep accurate records of calls made, including where a service user could not be contacted, in line with guidance.
Full training will be provided
You do not need previous experience of working in an office, telephone interviewing or support services. Full training and guidance will be provided before you begin making calls.
What we expect from our volunteers
· Treat every service user with dignity, respect and kindness.
· Listen without judgement and allow people to express their views.
· Keep all service user information confidential.
· Do not attempt to investigate or resolve complaints independently.
· Report concerns promptly to the appropriate member of staff.
· Follow all safeguarding, data protection and office procedures.
· Maintain professional boundaries at all times.
Our aim is to make sure the people we support have an opportunity to tell us what they think. Every call provides valuable information that can help Connection Support recognise what is working well and identify where we can do better.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new opportunity to make a real difference, change lives, and help create a positive, supportive environment?
Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.
The Wellbeing Officer Trustee provides guidance, support, and signposting on mental health and wellbeing to volunteers and service users.
KEY RESPONSIBILITIES
Develop and implement proactive wellbeing strategies to reduce harm and support volunteers in public-facing roles.
Manage and respond to wellbeing queries via the designated inbox, including triage and signposting.
Create and maintain wellbeing resources for service users and volunteers.
Use feedback and data to identify wellbeing needs and improve support provision.
Build and maintain relationships with external mental health and wellbeing services.
Attend Trustee Board meetings and provide regular updates.
Support planning, events, and organisational activities where possible.
Assist with fundraising and promotion of Hidayah initiatives.
Participate in internal communications and maintain shared systems (e.g., Google Drive).
Contribute to the Annual Report.
Respond to communications promptly.
Uphold Hidayah’s values and mission.
Serve until the next AGM (subject to a 6-month probation period).
PERSON SPECIFICATION
Essential Knowledge & Experience
Understanding of mental health, wellbeing, or emotional support in a community or voluntary setting.
Experience supporting individuals through advice, signposting, mentoring, or similar roles.
Awareness of safeguarding, confidentiality, and boundaries when working with vulnerable people.
Experience working or volunteering in collaborative or community-based environments.
Essential Skills & Abilities
Strong listening, communication, and empathy skills.
Ability to respond calmly and appropriately to sensitive or emotional situations.
Good organisational skills and ability to manage inboxes, queries, or tasks efficiently.
Ability to work independently and take initiative with minimal supervision.
Strong teamwork and collaboration skills.
Basic IT skills (email, Google Workspace, or similar tools).
Personal Qualities
Compassionate, approachable, and non-judgmental.
Reliable, responsible, and consistent in availability.
Committed to equality, inclusion, and supporting LGBTQ+ Muslim communities.
Able to maintain professionalism, confidentiality, and emotional boundaries.
Passionate about improving wellbeing and community support
ADDITIONAL REQUIREMENTS
Must be 18+ and based in the UK.
Willingness to commit to a voluntary trustee role (approximately 4–5 hours per week minimum, with flexibility for additional time when required).
WHAT BENEFITS DO I GET FROM THIS ROLE?
Opportunity to make a meaningful impact in LGBTQ+ Muslim wellbeing.
Governance and leadership experience.
Opportunity to shape wellbeing support services within the community.
Training and development
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help bring engineering stories to life and be the face of Foothold’s digital content? As a Volunteer Content Presenter, you’ll play a key role in delivering engaging video content that highlights our services, supports our fundraising efforts, and raises awareness of the challenges engineers face. Whether remotely or in-person, you’ll help humanise our work and make a lasting impact on the engineering community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are currently looking for a new Clinician Trustee who can use their expertise and strategic insight to support our growing charity at a critical time for cleft care and NHS reform.
The Clinician Trustee will contribute to all aspects of the charity’s governance while providing essential clinical expertise to support and enhance our work.
We are seeking an experienced professional to help drive CLAPA’s clinical impact in line with its strategic priorities. We are particularly interested in hearing from clinicians with experience of strategic leadership within cleft services, specialised commissioning, workforce development or national clinical networks, who can help CLAPA navigate a period of significant change and reform across the NHS.
In this role, you will offer insight into the patient journey across the evolving cleft care pathway, strengthen relationships between CLAPA and clinical teams and provide clinical guidance to inform our campaigns and initiatives. You will bring a strong understanding of patient centred care and use your expertise to help shape and influence improvements in services and outcomes.
Ideally, you will also draw on safeguarding experience from your clinical role to support the charity’s safeguarding function and promote best practice across our work.
If you think you have the experience, passion and leadership to help us meet the needs of the community we serve, we want to hear from you.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.
In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.
Your role would include:
The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:
Programmes
Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes
Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
Communicating key messages about our programmes to our students in camps
Admin, Finance & Logistics
Supporting our management team in liaising with external partners
Maintaining organisation-wide financial processes
Coordinating the arrival and housing of incoming team members
Grants & Partnerships
Supporting in the identification of relevant grants
Supporting in grant writing activities
Communications & Fundraising
Contributing to the written/visual content of Second Tree’s social media output
Developing social media strategies to expand our reach and impact
Producing regular reports on performance
Maintaining our website
Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
You should be able to:
Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
Care for people; the interests of the people we work with should always be your first concern
Instil the values above in the people that work with you
Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
Communicate in English, both written and orally
Learn quickly, managing a wide-ranging and intense workload
What do we offer?
A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
Accommodation in a shared house
Transportation to/from work
After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
16 February 2027, 10am – 1pm (via Zoom)
23 February 2027, 10am – 1pm (via Zoom)
2 March 2027, 10am – 1pm (via Zoom)
23 March 2027, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
The skills you need
What's in it for you
Disclaimer
In some circumstances, volunteer vacancies may close early.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Social Media Engagement Assistant (Remote)
Organisation: Influential Stars
Location: Remote – UK based Commitment: Approximately 15 flexible hours per week
Contract Type: Volunteer
About Us
Influential Stars is a purpose-driven platform connecting Creators, Collaborators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.
Role and Purpose
We are looking for a friendly, proactive and socially confident individual to help Influential Stars maintain a warm, visible and engaging presence across its social media platforms. As our Volunteer Social Media Engagement Assistant, you will interact as Influential Stars with Creators, Collaborators, registered causes and supporters.
You will respond to comments, acknowledge tags and shares, engage with relevant content and help ensure questions and opportunities reach the appropriate team member. This is primarily a social media engagement role.
Routine content creation, planning and scheduling are not core responsibilities; however, experience in these areas would be advantageous, as there may occasionally be opportunities to provide support or cover by mutual agreement. Your main purpose will be to help people feel noticed, valued and connected to the Influential Stars community.
Key Responsibilities
● Monitor comments, mentions, tags and relevant messages across Influential Stars’ social media accounts. ● Respond to comments in the approved Influential Stars tone of voice. ● Thank people for sharing, supporting, nominating or engaging with Influential Stars. ● Engage regularly as Influential Stars with registered Creators, Collaborators and causes. ● Like, comment on and support appropriate posts shared by members of the Influential Stars community. ● Engage regularly as Influential Stars with appropriate content shared by registered Creators, Collaborators and causes, including posts relating to live and upcoming campaigns. ● Help members of the Influential Stars community feel noticed and supported through consistent, meaningful interaction. ● Identify potential Creators, Collaborators, supporters and causes through social media engagement. ● Direct people towards the relevant Influential Stars information, registration page or support resources. ● Forward enquiries and potential opportunities requiring further action to the appropriate team member. ● Immediately escalate complaints, safeguarding concerns, payment questions, confidential information and any other sensitive or complex communications. ● Monitor for spam, inappropriate content or suspicious activity and report it to the relevant team member. ● Keep accurate notes of enquiries and follow-up actions where required. ● Share useful feedback, common questions and engagement opportunities with the wider team. ● Contribute ideas for improving community engagement and strengthening relationships across social media. Social Media Platforms The role will include engagement across: ● Instagram ● Facebook ● LinkedIn ● TikTok ● YouTube ● Other relevant platforms introduced by Influential Stars Skills and Experience Required Essential ● Excellent written communication skills. ● A friendly, warm and professional communication style. ● Confidence interacting with people through social media. ● Good judgement when responding publicly on behalf of an organisation. ● Ability to recognise when an enquiry needs to be passed to another team member. ● Strong attention to detail, including spelling and grammar. ● Reliable, proactive and able to work independently. ● Comfortable following approved guidance, templates and brand messaging. ● Passion for helping others and supporting meaningful causes. ● Respect for confidentiality and sensitive personal circumstances. Desirable ● Interest in digital marketing, social media, communications, PR, charities or fundraising. ● Experience carrying out social media engagement on behalf of a business, charity or organisation. ● An understanding of how engagement differs across Instagram, Facebook, LinkedIn and TikTok. ● Experience with community management, customer service or online relationship building. ● Experience creating, planning or scheduling branded social media content would be advantageous.
Previous professional experience is not essential.
Full training, guidance and example responses will be provided.
Working Arrangement
● Fully remote volunteer position. ● Flexible hours to fit around studies, employment and other commitments. ● Typical commitment of approximately 15 hours per week. ● The hours should be spread across the week, with regular short check-ins to maintain consistent social media engagement. ● Availability to attend our weekly online team meeting on Mondays from 10:00 am to 11:00 am. ● Ongoing support from the Influential Stars team.
Why Volunteer with Us?
● Gain practical experience in social media engagement and online community management. ● Opportunities to develop broader experience in content creation and social media management, depending on your skills and interests. ● Develop professional communication and relationship-building skills. ● Learn how to represent a purpose-driven organisation online. ● Gain experience working with Creators, Collaborators, charities and personal causes. ● Strengthen your CV and LinkedIn profile. ● Build your professional network. ● Join a growing, mission-driven organisation. ● Help people use their influence to raise funds and awareness for meaningful causes.
Volunteer Benefits & Rewards
This is currently a volunteer role, offering valuable experience and the opportunity to be part of Influential Stars as the platform grows.
As a registered Collaborator, you may also be eligible for:
● A £25 referral reward when a Collaborator you introduce goes on to refer a Creator who successfully completes their first qualifying campaign. ● A 5% Collaborator Thank You from Influential Stars’ platform share when a Creator you personally introduce successfully completes their first qualifying entry-based campaign.
These payments are provided by Influential Stars and never reduce the guaranteed amount donated to the charity or personal cause.
If you are interested in applying for this role, please explain why you are a good fit for this and any previous experience you have then submit your cover letter and CV. Please also confirm how many hours a week you can work - ideally 15 min.
To make giving back more accessible, more rewarding and more engaging for everyone involved.