Training management volunteer roles

Volunteer Role Profile
Volunteer Role Online Shop Listing Volunteer
Volunteer Manager Shop Manager
Where you will be based Helmsley Oxfam  Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over to create clear,
accurate, and appealing online listings that convert into sales.
By volunteering with us in one of our amazing retail spaces you will be
raising essential funds for Oxfam – all whilst learning new skills and
meeting some incredible people.
What you will be doing
Writing clear, descriptive titles
Creating accurate, honest item descriptions
Selecting correct categories and item specifics
Uploading and organising photos in listings
Entering pre-agreed prices accurately
Saving/publishing listings correctly
Labelling and storing listed items using the location system
Optional: Taking clear, well-lit, in-focus photos from multiple angles
The skills you need
Are confident using a computer
Have strong attention to detail
Enjoy writing or organising information
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

Use your expertise to shape education, influence communities, and grow as a leader 

Roles available at colleges across Shipley

Are you a business leader or corporate professional looking to make a meaningful impact in your community? 

By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills; all while strengthening your own governance experience and leadership credentials. 

Why it’s relevant to professionals like you 

Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving – from engineers and IT specialists to healthcare professionals and construction experts. 

As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. 

This is an opportunity to: 

• Apply your corporate skills in a leadership role 

• Gain board-level experience and enhance your CV 

• Contribute to local economic growth and social mobility 

• Support a vital sector during a time of transformation 

What will you be doing? 

As part of a governing board, you’ll: 

• Set strategic direction, helping to define the college’s mission and goals 

• Hold leadership to account, monitoring finances, performance, and outcomes 

• Ensure governance excellence, making decisions in the best interests of learners and stakeholders 

• Act as a charity trustee, ensuring financial sustainability and legal compliance 

You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. 

Who are we looking for? 

We welcome professionals from a broad range of sectors, including but not limited to: 

• Finance, Audit & Risk 

• HR, People & Culture 

• Strategy, Transformation & Operations 

• Technology, AI & Digital 

• Legal, Governance & Compliance 

• Marketing, PR & Communications 

• Education, apprenticeships, or vocational courses 

What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed. 

Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. 

Time commitment 

Expect to give approximately 1–2 days per month, including: 

• Attending board and committee meetings (in person or remote) 

• Reading papers and preparing questions 

• Participating in training and occasional college visits 

The time commitment is manageable alongside a full-time role – and many employers actively support staff to take on governance roles as part of their professional development. 

Where you’ll be needed 

Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly. 

What’s in it for you? 

This role offers the opportunity to: 

• Enhance your board-level and governance experience 

• Develop strategic oversight and leadership outside your day-to-day role 

• Expand your professional network 

• Give back in a way that creates long-term, measurable impact 

About Boards for Education 

Boards for Education is a charity that sources and supports volunteers for governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector. 

With more than 25 years’ experience and a national network of partners, we connect schools, academy trusts, colleges, and education charities across England and Wales with skilled, independent volunteers. 

Ready to step into a strategic, purpose-driven leadership role? 

If you’re ready to bring your corporate insight into the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you. 

Apply now to become a volunteer college governor. 

Would you like to make a difference to the lives of blind and partially sighted people by supporting the RNIB Enterprises Team in a varied business sales admin role? Do you live in or close to Peterborough?

We're looking for a volunteer to help us with:
• Compiling contacts list of potential new business customers.
• Reaching out to new potential business customers.
• Calling/setting up meetings/calls with sales managers.
• Emailing outreach information/updates.
• Supporting with the administration of competition updates, and customer satisfaction surveys to better understand our customer base.

We're looking for volunteers who are available sometime during weekdays, ideally on a Thursday but this is flexible and a different day may be possible, for either a full day or a couple of half days a week.

This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

What you will gain from this role:
This is an ideal opportunity for someone looking to develop or refresh their admin skills in a volunteer role with the UK's leading sight loss charity and you will gain experience in dealing with business customers, supporting sales and order teams and a better understanding of MS Office.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Additional location information

• This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Some experience of with MS office, Word, Excel and Outlook. This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

Become a Community Wish Maker - In the Whole of the East Midlands

Right now, 43 children in the East Midlands are waiting for their life changing wish — part of a much bigger picture of children across the UK still waiting for theirs. You can help make that happen, from as little as one hour a month.
 
Help Make Wishes Come True 

Every pound you help raise goes directly towards granting wishes for children facing critical illnesses, creating hope, joy, and unforgettable memories for families who need it most. 

What Makes This Role Different? 

This is a flexible, ad hoc, volunteer-led role that fits around your lifestyle and commitments. There are no set fundraising targets or fixed weekly hours. You decide how you'd like to support Make-A-Wish and how much time you can give. 

Fundraising is at the heart of this role and is driven by your own ideas, local connections, and enthusiasm. Whether it's organising a community event, engaging local businesses, securing donations, or encouraging others to get involved, you'll help generate the funds needed to grant wishes. We'll provide guidance, resources, and support along the way. 

How You'll Get Started 

Getting started as a Community Wish Maker is simple. Within your first few months, you'll choose a fundraising activity from our Community Fundraising Toolkit or create your own fundraising idea. 

You can: 

- Organise an activity independently
- Fundraise with friends, family or colleagues 
- Team up with other local Community Wish Makers 
- Support an existing Make-A-Wish fundraising campaign or event 
- Whether it's a bake sale, quiz night, sponsored challenge, workplace fundraiser, school activity or local business partnership, you'll be helping raise the funds needed to grant more wishes

We'll provide resources, guidance and support to help you succeed. 

What We're Looking For 

You don't need fundraising experience—just enthusiasm, initiative, and a desire to make a difference. 

We're looking for people who are: 

- Confident building relationships and engaging others 
- Self-motivated and proactive 
- Creative in finding fundraising opportunities 
- Organised and reliable 
- Positive, enthusiastic, and passionate about helping others 

What we will do for you: 

You will receive a 12 week induction training

- Community Fundraising Volunteer Toolkit to help you get started 
- A one-to-one introductory phone call with a member of our team 
- Materials to get you started in your role 
- A dedicated Volunteer manager 
- Access to connections & networks in your region 
- Make-A-Wish email address / ID Badge / Letter of Authority to help with your fundraising
- Help & support you with ideas and steward you as much as you would like
- Regular volunteer newsletters with updates, opportunities, and useful information 

Commitment 

Aged 18 or over 

Commitment of at least 12 months 

If you're passionate about making a difference and enjoy bringing people together to raise funds for a great cause, we'd love to hear from you.

Become a Community Wish Maker in the whole of the East of England

Right now, 72 children in the East of England are waiting for their life changing wish — part of a much bigger picture of children across the UK still waiting for theirs. You can help make that happen, from as little as one hour a month.
 
Help Make Wishes Come True 

Every pound you help raise goes directly towards granting wishes for children facing critical illnesses, creating hope, joy, and unforgettable memories for families who need it most. 

What Makes This Role Different? 

This is a flexible, ad hoc, volunteer-led role that fits around your lifestyle and commitments. There are no set fundraising targets or fixed weekly hours. You decide how you'd like to support Make-A-Wish and how much time you can give. 

Fundraising is at the heart of this role and is driven by your own ideas, local connections, and enthusiasm. Whether it's organising a community event, engaging local businesses, securing donations, or encouraging others to get involved, you'll help generate the funds needed to grant wishes. We'll provide guidance, resources, and support along the way. 

How You'll Get Started 

Getting started as a Community Wish Maker is simple. Within your first few months, you'll choose a fundraising activity from our Community Fundraising Toolkit or create your own fundraising idea. 

You can: 

- Organise an activity independently 
- Fundraise with friends, family or colleagues 
- Team up with other local Community Wish Makers 
- Support an existing Make-A-Wish fundraising campaign or event 
- Whether it's a bake sale, quiz night, sponsored challenge, workplace fundraiser, school activity or local business partnership, you'll be helping raise the funds needed to grant more wishes

We'll provide resources, guidance and support to help you succeed. 

 What We're Looking For 

You don't need fundraising experience—just enthusiasm, initiative, and a desire to make a difference. 

We're looking for people who are: 

- Confident building relationships and engaging others 
- Self-motivated and proactive 
- Creative in finding fundraising opportunities 
- Organised and reliable 
- Positive, enthusiastic, and passionate about helping others 

What we will do for you: 

- You will receive a 12 week induction training
- Community Fundraising Volunteer Toolkit to help you get started 
- A one-to-one introductory phone call with a member of our team 
- Materials to get you started in your role 
- A dedicated Volunteer manager 
- Access to connections & networks in your region 
- Make-A-Wish email address / ID Badge / Letter of Authority to help with your fundraising
- Help & support you with ideas and steward you as much as you would like
- Regular volunteer newsletters with updates, opportunities, and useful information 

Commitment 

Aged 18 or over 

Commitment of at least 12 months 

If you're passionate about making a difference and enjoy bringing people together to raise funds for a great cause, we'd love to hear from you

We’re WWT, the charity for wetlands and wildlife. We’re on a mission to restore wetlands because they are a wondrous solution to our world's problems. Together we will unlock their power – and help nature burst back to life. Because when wetlands flourish, all life will flourish.

We believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close. Our enthusiasm for what we do motivates others to support our cause and ultimately helps save wetlands and their wildlife. You will be contributing to this aspect of our work by assisting the Education department with the delivery of outdoor workshops for schools and other educational groups.

No previous knowledge is required as training and equipment will be provided. However, this role will suit you if you have:

• A good basic knowledge of UK wildlife, conservation and nature.
• An enthusiasm for the natural world and sharing this with others.
•  The ability to communicate effectively with children.
• Willingness to work outside in most weather conditions. Please note the role will require some lifting, bending and other reasonable physical activities.
• Excellent and reliable time management to ensure that sessions run time.
• Ability to work well with other WWT Martin Mere staff and volunteers.
• A positive, confident and welcoming disposition.

Please apply for this role via the WWT website.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.

What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Week

Key requirements

• 1 reference Criminal record check

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.

Volunteer Role Profile
Volunteer Role Online Shop Listing Volunteer
Volunteer Manager Shop Manager
Where you will be based Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over to create clear,
accurate, and appealing online listings that convert into sales.
By volunteering with us in one of our amazing retail spaces you will be
raising essential funds for Oxfam – all whilst learning new skills and
meeting some incredible people.
What you will be doing
Writing clear, descriptive titles
Creating accurate, honest item descriptions
Selecting correct categories and item specifics
Uploading and organising photos in listings
Entering pre-agreed prices accurately
Saving/publishing listings correctly
Labelling and storing listed items using the location system
Optional: Taking clear, well-lit, in-focus photos from multiple angles
The skills you need
Are confident using a computer
Have strong attention to detail
Enjoy writing or organising information
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Do you enjoy meeting new people?  Would you like to share your time on evenings and weekend? 
 
We are looking for a friendly female volunteer who would like to socialise and build a friendship with a lady we support in Crawley! 

“Hi! I live in Crawley, and I am supported by Dimensions. I love music and I play the keyboard in a band! I would love a buddy to spend time with, share my love of music with and to join me at evening social clubs” 

If you would like to make a difference and make a great friend along the way, we would love to hear from you! 

Activities will include: 

• Sharing your time and enjoying trips out in the evenings and weekends.The lady we support has a bus pass and can travel around the area and beyond. 

• Enjoying music and evening social clubs

• Providing company, friendship and fun 

 
We are looking for volunteers who are: 

• Friendly, chatty and a good listener 

• Happy to be out and about 

• Comfortable chatting with people with learning disabilities and autism. 

• Reliable/dependable and willing to commit to volunteer regularly (exact times/days can be discussed) 

A DBS check and two-character references will be required for this role.

What you’ll gain from being a Dimensions volunteer: 
 
Dimensions provide support for autistic people and people with learning disabilities across the UK. 
 
Our volunteers play a vital role in our work and in return, we support them with: 

• Access to free online training (with access to 800 plus courses) 

• Free membership to an online shopping discount scheme 

• Comprehensive support from professional, friendly and trained Dimensions staff 

• Reasonable expenses may be reimbursed at manager’s discretion

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

 If you’d like to be a Dimensions volunteer, please get in touch!

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.

Help Shape the Next Generation of Entrepreneurs

Could you spare just one hour a month to help a young person build their future?

Volunteer Business Mentor: EPIC Entrepreneurs (Remote)

Location: Remote (UK)
Commitment: Minimum 1 hour per month
Contract Type: Volunteer
Salary: Unpaid voluntary role
DBS Check Required: Yes (for successful applicants)

EPIC Entrepreneurs is one of the UK's fastest-growing not-for-profit organisations supporting young entrepreneurs aged 16-25 from disadvantaged and underrepresented backgrounds. Through mentoring, masterclasses, funding opportunities and business support, we help ambitious young people turn their ideas into sustainable businesses and careers.

We're looking for passionate volunteer mentors from a wide range of professional backgrounds who are willing to share their experience, guidance and encouragement with the next generation of founders.

Whether you're an experienced business owner, senior professional, specialist consultant, or industry expert, your knowledge could make a life-changing difference to a young entrepreneur.

About the Role

As an EPIC Mentor, you'll be matched with one or more young entrepreneurs and provide guidance, encouragement and practical advice as they develop their business ideas and entrepreneurial skills.

The role is flexible and designed to fit around your existing commitments, requiring a minimum commitment of just one hour per month.

Mentoring sessions are delivered remotely, allowing you to support entrepreneurs from anywhere in the UK.

We Are Looking For Mentors With Experience In:

• Marketing & Digital Marketing

• Finance & Accounting

• Sales & Business Development

• Legal & Compliance

• Human Resources

• Operations & Project Management

• Technology & Software

• E-commerce

• Retail & Fashion

• Food & Beverage

• Health & Medical

• Sport & Fitness

• Creative Industries

• Manufacturing

• Social Enterprise

• Start-ups & Entrepreneurship

We also welcome applications from professionals with specialist expertise in any industry or sector.

What You'll Do

• Support and encourage a young entrepreneur on their journey

• Share your professional knowledge, skills and experience

• Help build confidence, resilience and business understanding

• Act as a positive role model

• Attend mentoring sessions remotely

• Follow EPIC's mentoring framework and safeguarding procedures

What You'll Gain

While this is an unpaid volunteer role, there are many benefits to becoming an EPIC Mentor:

✔ Make a genuine difference to a young person's future
✔ Help shape the next generation of entrepreneurs
✔ Develop and strengthen your mentoring and leadership skills
✔ Enhance your CV and professional profile
✔ Join a growing network of like-minded business leaders and professionals
✔ Gain access to EPIC networking opportunities and events
✔ Opportunity to have your business, organisation or expertise featured across EPIC's social media and communications channels
✔ Be part of a community creating real social impact across the UK

Support Provided

You won't be expected to do this alone.

All mentors receive:

• A structured mentoring framework

• Onboarding and guidance

• Ongoing support from the EPIC team

• Clear expectations and resources

• Regular opportunities to connect with other mentors

Recruitment Process

1. Submit an application

2. Attend an informal panel meeting with the EPIC team

3. Successful applicants will complete a DBS check

4. Mentor onboarding and matching process

5. Begin supporting an entrepreneur

Join Us

If you're passionate about helping young people realise their potential and want to contribute to a thriving entrepreneurial community, we'd love to hear from you.

One hour a month could help change a life.

Apply today and become part of the EPIC community.

Monday to Friday (any day welcome) 2 to 4pm

We are looking for a friendly and reliable Resident Engagement Support Volunteer to help create a welcoming and positive environment for residents living in our accommodation in Welwyn Garden City, and Hatfied hostels.

This is a flexible role that will begin with a focus on befriending and social connection. Volunteers will help open the residents’ café, serve teas and coffees, and spend time chatting with residents to help build rapport and reduce social isolation.

As confidence and relationships develop, the role can be shaped around the volunteer’s interests, skills and ideas. We welcome volunteers who may wish to support additional activities such as games, quizzes, crafts, wellbeing activities, cooking sessions, or sharing practical life skills.

No specialist experience is required - just a warm approach, good listening skills and a willingness to engage with people.

Key Responsibilities

· Opening and helping run the residents’ café during the afternoon session.

· Preparing and serving teas, coffees and refreshments.

· Offering a friendly welcome to residents.

· Spending time talking with residents and building positive relationships.

· Encouraging residents to take part in social activities, signposting to staff where additional support is needed.

· Supporting or helping to organise simple activities such as board games, crafts or quizzes.

· Sharing personal skills or hobbies where appropriate (for example cooking, baking or creative activities).

· Co-designing activities based on resident feedback and interest

· Work alongside staff to create a safe, inclusive, and positive environment for residents.

· Uphold One YMCA’s safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

· Friendly, approachable, and non-judgemental.

· Good listening and communication skills.

· Flexible, reliable, and willing to help in a variety of ways.

· Creativity and good knowledge on specific activities to be delivered

· Able to work as part of a team while respecting professional boundaries.

· Experience of working or volunteering with vulnerable people who may have experienced challenges such as homelessness and mental health (desirable). Volunteers should be able to respond with empathy to residents' emotions, maintain appropriate boundaries, and recognise when concerns or situations need to be escalated to a member of staff.

· Respectful of diversity and inclusive of people from all backgrounds.

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses, including safeguarding; Health & Safety Awareness and Manual Handling where appropriate.

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings with your line manager

· Access to organisational events throughout the year including a Volunteer’s Celebration and Annual conference

Additional Information

· You will be required to undergo a DBS check

· Two references will be required