User researcher volunteer roles in Birmingham

Grants from charitable trusts and foundations are an essential source of funding for community organisations working with deaf children, young people and their families. This support allows communities to develop work that meets the needs of deaf children and young people. With your knowledge of grants and persuasive writing skills, you’ll help support communities to research and submit life-changing funding bids.

About you

• Aged 18 years and over

• Knowledge of potential funding sources both locally and nationally

• Ability to volunteer independently from home under your own initiative

• Well organised with good attention to detail

• Proactive and reliable

• Confident user of Microsoft packages and databases

What you will do

• Support community groups and organisations to identify and win new sources of funding

• Research trusts and foundations (both locally and nationally) that may support work in communities

• Prepare information about funders including deadlines and criteria for applications

• Develop links with funders and share information

• Work with organisations to write compelling applications that meet the required conditions

• Understand the boundaries of the role and ask for support where appropriate

What will you gain from the role?

Other volunteers have told us that training and volunteering has given them:

• Increased confidence and new skills

• A broader understanding of childhood deafness and the issues faced by families

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a self-disclosure form, provide references, and complete our essential training.

• A sense of achievement by making a positive difference

Support and training
We will provide you with:

• Basic training to help keep yourself, others, and data safe

• Feedback on the funding bids to which you contribute and their outcomes

• A named point of contact at the National Deaf Children’s Society

• Reimbursement of agreed expenses such as travel costs

• Clear information about what to do and who to contact if you are worried about something

Registered in 1999, Daybreak is a charity whose foundations are in growing the practice of Family Group Conferences in the UK. From this, we have seen the positive impact that occurs when families and communities are empowered to take action when faced with challenging situations.

People and communities often feel disempowered - especially those whose lives are influenced by the systems around them. However, we know that people can take action to support each other and choose what action to take when given the right opportunity to have their voice heard.

This is why we believe in a world where families, people’s wider social networks, and communities work together to make decisions and proactively solve the problems affecting their lives.

Now, utilising a range of family led decision making approaches and working alongside partner organisations and within the community, we bring people together to create opportunities for them to communicate, work together, and choose what actions to take, in order to move forward, be safe, and thrive.

Throughout our various programs, our work centres around the principles of voluntary participation, transparency and openness for all, advocacy for those who need it, and for our contribution to be facilitative not prescriptive.

Who we’re looking for

We are looking to welcome two new members to our Board of Trustees.

To serve as one of Daybreak’s trustees is to play a fundamental role in enabling our charity to pursue its vision, mission, and values. Your contribution to discussions and decision-making at the highest level of our organisation will ensure that we can continue to provide our services to those in need of our support.

The role is more focused on strategy than detail. You will offer crucial guidance and support to management in developing a growth strategy that will allow Daybreak to reach more people and touch more lives.

There is no requirement for you to have experience as a Trustee. All we need is a willingness to use your skills and expertise to support Daybreak, a desire to make a difference for our service users, and a commitment to active participation in the role.

We would especially welcome applications from those with experience in Data, Digital and either Children or Adult Social Services.

The time commitment involved is around thirty hours per year, though a wide range of opportunities to get involved in the Board’s work will be provided. Board meetings are usually held quarterly in Hampshire or online.

What we offer

‍ As a trustee you will be given:

• Induction and ongoing support.

• Board-level experience in a friendly environment, with the opportunity to exercise your existing skills and develop new ones. Our Board contains a diverse range of individuals from various backgrounds, including business and family services, and you will be able to tap into and learn from the breadth of knowledge that they possess.

• Scope to drive a growth strategy designed to expand our services and allow us to give more families and communities the chance to take control of their circumstances. Your experience and insight will be vital in enabling us to channel the power of families and communities coming together to strengthen the bonds between them.

• A comprehensive insight into the charitable sector, the challenges it faces, and how these challenges can be overcome.

• The opportunity to make a real difference to the lives of children, young people, and their families. Your strategic input will help spur positive change and empower families and communities to overcome their unique challenges, and you will see the beneficial impact of your decision-making play out across our services.

• The knowledge that your contribution has helped secure the best possible results for service users and navigate the challenges our charity faces. By helping us, you will help families to find more workable solutions to their problems, while avoiding plans being imposed upon them.

Qalyup

We connect patients with vetted international healthcare providers for affordable, safe, and transparent medical care abroad.

Copy & Content Manager

Location: Remote (UK)
Compensation: Volunteer role
Time Commitment: 10 hours per week
Duration: 6 months

About Qalyup

At Qalyup, we believe people should be able to access the healthcare they need to improve their health and quality of life.

Every year, thousands of patients travel internationally for medical treatment. While this can unlock faster access to care and specialised expertise, it can also carry significant risks. Between 2019 and 2024, 28 British nationals died while undergoing medical treatment overseas. And that is only the visible part of a much larger problem.

Qalyup exists to change that.

We connect patients with vetted, high quality healthcare providers abroad, helping people return home healthier and with peace of mind. To ensure trust and transparency, we personally visit and assess clinics using our proprietary clinical quality assessment methodology, developed through academic research at Imperial College London.

Our mission is simple: make healthcare tourism safer. But our ambition is global.

The Role

We are a clinically led team with a clear mission, but our story deserves to be told better. As we execute our go-to-market strategy, we are looking for a Copy & Content Manager who can shape our brand narrative and make it land with the people who need to hear it most.

This is a creative role for someone who thinks in stories, not bullet points. We want original thinking, a distinctive voice, and content that feels genuinely human, because the people we serve are making deeply personal decisions about their health.

This role is not for those who outsource their thinking to AI. We value authentic creativity and want to work with someone who brings their own perspective, craft, and judgment to every piece of work.

What You'll Help Us Do

• Support the implementation of our go-to-market strategy
• Shape and refine our value proposition and messaging
• Review and optimise our website copy to improve conversion
• Create content and ad copy for our organic and paid channels, including Instagram, TikTok, Facebook and Google Ads
• Shape our fundraising narrative

What You Bring In

• A talent for engaging storytelling that builds trust and moves people to act
• Strong knowledge of Instagram, Facebook, TikTok and Google Ads and how audiences behave on each
• An in-depth understanding of the British public, with knowledge of the US market a bonus
• Experience in creating visual content is an advantage
• Proactiveness, curiosity, and a genuine appetite for feedback and personal growth
• Alignment with our mission to make international healthcare safer and more transparent

Why Join Qalyup

Healthcare decisions are deeply personal. When people consider treatment abroad, they are often navigating uncertainty, urgency, and the hope of getting their health and their life back.

At Qalyup, we are building a trusted gateway that helps patients make these decisions with confidence. By bringing transparency and clinical quality assessment into healthcare tourism, we aim to remove the uncertainty that patients and families often face.

By joining our team, you will help shape a company working to make international healthcare safer, more transparent, and truly centred around the needs of patients. Your insight will help us build a trusted brand that empowers people to seek the care they need with confidence.

Our Values

Clinical quality above all
We work with vetted providers that deliver clinical excellence.
Our clinical partners are carefully selected and monitored.

Listening is our superpower
Hearing what our users and colleagues have to say is our most powerful tool for continuous improvement.

Empowering informed decisions
Individuals have the right to make informed decisions about their care and finances. We want to make this process easy and transparent for our customers with the use of technology.

Helping others
Whether it is a colleague, a customer or a community in need, we will make best efforts to support as individuals and as a company.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Brake is seeking experienced and committed individuals to join our Board of Trustees. This is an opportunity to contribute at a strategic level to shaping the future of road safety and road victim support, and to create lasting, positive change.

If you have the experience and skills outlined below, and are motivated to contribute at Board level, we’d love to hear from you.

About Brake

Every death and serious injury on the road is a preventable tragedy. Yet, on average, five people die every day on the road in the UK and 79 are seriously injured (10-year average from 2015-2024).

Our vision is a world with zero road death and injury, where we can all move in a safe and healthy way, whoever we are and however we travel. Since 1995, Brake has worked to prevent road deaths and serious injuries, make streets safe and healthy places for all, and support road crash victims through our National Road Victim Service. We campaign to prevent crashes and reduce harm when they occur. We help people affected by road death and injury get the support they need, for as long as they need it. We deliver education programmes to improve knowledge, develop skills and shift attitudes. Attached is a copy of our current strategy..

Our values are:

· Professionalism

· Collaboration

· Integrity

· Compassion

· Inclusion

· Courage

Could your strengths, skills or experience make a positive difference to Brake and our work?

The role
We are currently seeking new talent for our Board of Trustees. The Board has overall responsibility and accountability for the organisation’s governance and strategic direction, and trustees use their skills and experience to set the charity’s strategy and objectives and support their delivery and oversight.

 These responsibilities include

• Attending regular meetings of the Board and its sub-committees where required
• Contributing actively to the Board in helping set the charity’s strategic direction in line with its objectives
• Assisting in evaluating the executive team’s performance against agreed plans
• Ensuring that the organisation complies with its governing document, charity law, company law and all other relevant legislation and regulations
• Working with the Chair, other Board members and CEO/COO to ensure that the organisation uses its resources well and exclusively in pursuance of its charitable objects
•  Providing strategic advice and guidance where appropriate, drawing on personal expertise, while maintaining appropriate separation from day to day operations
• Acting in the best interests of Brake while exercising independent judgement
• Safeguarding the charity’s assets and reputation
• Acting as an ambassador for Brake and using networks to promote the charity’s work and opportunities to help the charity
• Assessing and scrutinising Board papers and contributing to the work of sub-committees
• Acting as a media spokesperson for the charity when required, representing Brake’s vision, values, and work with confidence and clarity.

We are looking for individuals who can demonstrate:

• Firm commitment to the goals and objectives of Brake
• Collaborative and emotionally intelligent
• Ability to work as part of a team
• Ability to think creatively
• Willingness to support the Brake operational team in their work as appropriate
• Ability to make the time commitment to perform the functions of the role
• Strategic thinking and sound, independent judgement
• Confidence to provide constructive challenge and support within a Board environment
• An understanding of, or willingness to learn, trustee responsibilities and governance

We are particularly interested in candidates from diverse backgrounds, including those with lived experience, and with expertise in one or more of the following areas:

• Charity fundraising and income generation
• Charity governance and compliance
• Clinical risk management and person‑centred support
• Data, digital transformation and AI
• HR, people and culture
• Insurance
• Legal
• Media, comms and PR
• Policing or emergency services
• Road safety policy
• Trauma informed practice

Formal board meetings take place quarterly, although from time to time, there are additional meetings that take place that you may be asked to join and contribute to, including sub-committees. The expected time commitment is approximately 1 – 2 days per month. Trustee appointments are typically for a three-year term, which may be renewed. Meetings are primarily held virtually, with occasional in-person meetings.

The role is unremunerated; reasonable expenses will be reimbursed.

Equity, diversity and inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application regardless of your background or circumstances. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Closing Date: Monday 4 May