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Volunteer telephone befriender volunteer volunteer roles in Birmingham
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Remote
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.
It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.
Benefits
- FREE DBS.
- Discounted food.
- Store discount.
- Volunteer from home.
- Above all you will be making a positive difference in your befriendee’s life.
- As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
- You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
- Training opportunities,
- Volunteering experience
- Detailed references will be provided.
Organisation
Posted on: 24 July 2026
Closing date: 01 September 2026 at 13:31
Job ref: Telephone Befriending
Tags: Administration, Advice / Information, Communications, IT, Volunteering Management, Customer Service, Counselling, Care Management, Accounting, Bereavement Support, Blind, Cancer, Customer support, Data Analysis, Database Management, Dementia, Employment, Helpline, Homelessness, Events / Activities
The client requests no contact from agencies or media sales.
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Thank you!
Harborne, West Midlands (Hybrid)
3.59 miles
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and more connected lives. We’re currently looking for warm, compassionate volunteers to join us as Telephone Befrienders.
If you can spare just a few hours a week, you can make a genuine difference to someone who is visually impaired and may be feeling isolated. A simple conversation from the comfort of your own home can bring comfort, confidence, and connection to someone who truly needs it.
As a Telephone Befriender, you’ll offer friendly chats, emotional support, and a vital social lifeline — helping people feel heard, valued, and less alone and you won’t be doing it on your own. We’ll support you every step of the way, from application and onboarding to being carefully matched with someone you’ll genuinely connect with.
If you’re ready to brighten someone’s day — and enrich your own — we’d love for you to apply and join our community of caring volunteers.
Quotes from our volunteers -
- Sonia, Telephone Befriender "It's so rewarding knowing that a weekly phone call to someone can help reduce their feelings of loneliness and isolation for a small part of their day."
- Sacha, Telephone Befriender "One of the greatest gifts is giving my time to support and empower citizens with sight loss."
- Sharon, Telephone Befriender "It gives me great pleasure and satisfaction when I see service users gain confidence and self-esteem, as I believe the be-friending service is making a real difference to their lives".
What you’ll do: Make weekly phone calls to offer companionship, conversation and support to someone who may feel isolated.
Time needed: Around 1–2 hours per week (flexible to suit you).
Rewards: Boosted confidence, stronger communication and people skills, and a meaningful addition to your CV.
Organisation
Focus Birmingham
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
To make lives better by creating opportunities for people with care and support needs, so that they feel empowered to live life to the full.
Posted on: 24 June 2026
Closing date: 31 August 2026 at 14:33
Tags: Communications, Blind, Mental Health
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?