Welfare volunteer roles

As a Meet and Greet Volunteer, you’ll help create a safe, welcoming space for people using our services—offering a friendly chat, a listening ear, and a warm drink when it’s needed most. Your kindness and presence can make a real difference, helping people feel valued, supported, and less alone. If you’re approachable, empathetic, and passionate about supporting others, we’d love to hear from you!

What you will be doing

• Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.
• Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.
• Provide emotional support, active listening, and mental health assistance to individuals in distress.
• Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

• Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.
• Able to create a welcoming and inclusive setting that encourages involvement and openness.
• Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Are you creative? Would you like to support others to express their emotions through arts and crafting?

Art plays a valuable role in mental wellbeing with research showing that crafting, regardless of the medium you use can boost your mood, self-confidence and reduce stress overall. Taking part in art-based activities increases our resilience and engages us in the here and now. You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products!

We are recruiting for a volunteer to support and facilitate an art and craft group.

What you will be doing

• To prepare arts and craft sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of arts and/or crafts either in a professional, educational, or personal level
• Able to collaborate with individuals to plan an art group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

As a Tigrinya Interpreter Volunteer, you will be supporting women who speak little to no English and helping them to communicate with others in society. This role is necessary for our service user to feel included as well as supported. This would be a great opportunity for you to meet someone new and make a difference in their time at Hestia!

What you will be doing

• To maintain strict confidentiality and good working relationships
• To be able to meet with client when required for appointments and other professional meetings when needed
• Speech translating along with translating written documents from English to Tigrinya

The skills you need

• Fluent in Tigrinya
• Be understanding and patient, as well as sensitive to service user’s emotions
• A good communicator who is able to create a relaxing and nurturing environment

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Men’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth. We’d love to find a resident in Haringey, but this is not essential for the role.

What you will be doing

• Facilitate discussions
• Create a supportive environment for men to connect, share experiences, and empower each other
• Prepare hot drinks and snacks
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings.

The skills you need

• Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Experience of facilitating groups.
• Strong listening and communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Description

Please note that this role will operate from our Manchester Road charity shop and is suitable only for volunteers aged 21+ and those who have had their license for 2+ years.

Role Purpose:

In this role, you will be generally working alongside another driver, collecting and transporting stock between shops and customers' homes and between our various charity shops in a Forget Me Not van. This would include furniture and therefore some heavy lifting and carrying.

Shifts

Shifts are flexible to suit you, with options for half or full days Monday through Sunday, with a full day being around 8:00am to 3:00pm.

Tasks & activities

• Delivering and collecting stock and donations to and from Forget Me Not charity shops, homes, businesses and other locations.

• Ensuring the van is used efficiently and is clean and presentable, carrying out basic checks at the end of the day to make sure the van is roadworthy.

• Following the instructions of the Transport Team Lead to ensure donated/purchased goods are collected/delivered on the day specified and in accordance with policy.

Personal qualities & experience

You need to be approachable and friendly. Previous experience of working in this area is not essential but would be useful. Knowledge of the local area and shop locations would be helpful.

Do you enjoy organising? Would you like to play a key role in making sure things get done!

Are you passionate about bringing communities together and making a difference for women and families? You will help build valuable relationships with local businesses, schools, faith groups, community organisations, and workplaces to encourage donations of essential items such as clothing, toiletries, toys, and baby supplies. Your support will help ensure that women and families accessing our services have access to the practical items they need during challenging times.

What you will be doing

• Contacting and building relationships with local organisations and community groups.
• Promoting opportunities to donate clothing, toiletries, toys, baby items, and other essentials.
• Coordinating donation drives and collection opportunities
• Arranging the collection and delivery of donated items to the Tower Hamlets hub.
• Keeping records of donations and partnership contacts.
• Identifying new opportunities for community engagement and support.
• Working closely with the Volunteer Coordinator and hub staff to understand current donation needs.

The skills you need

• Friendly, confident, and comfortable communicating with a range of people.
• Passionate about supporting women and families
• Organised and able to manage tasks independently
• Proactive and motivated to build community connections
• Comfortable using email, phone calls, and basic digital tools.
• Able to maintain confidentiality and professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Join our team of befrienders!

You will support us to reach some of the most isolated adults in your community, including individuals with complex needs, to reduce feelings of loneliness, build meaningful friendships, and improvement well-being. You will support people to recite a passion for a hobby or an interest, or encourage them to explore and participate in new social activities.

Through regular companionship and encouragement, you will help individuals rebuild their lives beyond crisis, increase their confidence, and strengthen their connection with their local community.

This is a complex needs service, and we are looking for volunteers who are confident, non-judgemental, and are able to support individuals facing a range of challenges.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

We are looking for enthusiastic Arts and Crafts Volunteers to help provide meaningful companionship, creativity, and support at two of our Extra Care services in the London Borough of Brent. Volunteering with Creative Support is a fantastic opportunity to make a real difference to the lives of people with support needs while working alongside our team to deliver truly person‑centred care.

We are seeking individuals who are creative, patient, warm, and approachable, with a genuine interest in supporting others. You don't need to be a professional artist, but you should enjoy arts and crafts, be enthusiastic about sharing ideas, and be able to encourage participation in a relaxed and inclusive environment. If you can spare a couple of hours and are able to volunteer on a regular basis, we’d love to hear from you.

Activities might include painting, drawing and colouring activities; card-making and seasonal crafts; textile-based projects such as knitting and sewing; decorative and creative crafts; workshops linked to cultural events, celebrations and holidays; collaborative art projects and displays; and supporting residents to explore new creative hobbies and interests. If this sounds like something you’d enjoy and you can offer a few hours on a regular basis, we’d love to hear from you!

This role is for two of our extra care services for older people in the London Borough of Brent.

Volunteer Duties:

- Support residents to take part in a variety of creative arts and crafts activities

- Encourage individuals to express themselves through creative projects

- Help create a welcoming, fun, and inclusive atmosphere where everyone feel comfortable participating

- Build positive relationships with residents through conversation, companionship, and shared interests

- Adapt activities to suit different abilities, interests, and support needs

- Assist with setting up activities, organising materials, and tidying away afterwards

- Work alongside staff to ensure activities are safe, engaging, and person-centred

- Report any safeguarding concerns to Creative Support staff members

- Understand and work within Creative Support Policies and procedures, respecting boundaries

- Attend regular supervisions with your allocated volunteer supervisor and complete any training provided

Hours: Volunteer required for a couple of hours a week. Anytime between 9am-5pm, Monday to Friday. 

SHAK is looking for new trustees

An exciting moment to join us — we’ve just launched our new 3-year strategic plan

SHAK is a resident-led charity on the Alexandra & Ainsworth Estate in Camden, helping young people and adults across South Hampstead, West Hampstead and Kilburn overcome barriers to economic and social inclusion.

We welcome applications from anyone who shares our values. We particularly encourage local residents to apply, and those who can increase representation from minority communities.

WHAT IS A TRUSTEE?

Trustees set a charity’s priorities and strategy and ensure plans are delivered effectively — gaining valuable skills while contributing to a meaningful cause.

Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.

Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of up to 12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.

Support may look like:

• Helping to strengthen family relationships.
• Providing a listening ear 
• Taking young person to the cinema, museums, libraries - broadening their horizons!

Essential Criteria:

• Can commit to the Big Buddies programme for a minimum of 6 months
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• Full DBS check
• Support and supervision
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

We are looking for benefits advisors to join our Entitlements support page to support members with current claims, new claims, what they maybe entitled to in their circumstances.

This is all online and hours are flexable around your current committments. 

We are looking for someone who knows the CSA / CMS system to either do some on-line advice sessions or to be on the board readily available to answer CSA questions. This is an on-line role so needs access to facebook and an email address will be provided

As a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun