Youth charity manager volunteer roles

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Job Type: Apprenticeship

Contract length: 6 months

Benefits:

• Company pension

• Free parking

• On-site parking

Ability to commute/relocate:

• Monmore Green WV1 4LR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

About Leicestershire LGBTQ+ Centre 

Leicestershire LGBTQ+ Centre is a community organisation and registered charity that exists to champion LGBTQ+ lives. We provide a safe, inclusive space for people of all sexual orientations and gender identities. Our work spans direct support, connection, advocacy and celebration. 

What we do 

• Counselling: We offer professional counselling, including a specialised domestic abuse service, to help people navigate challenges and build resilience. 

• Social and support groups: We run groups for young people, adults, trans and non-binary people, and for family members and allies. These groups create stable communities, reduce isolation and offer peer support. 

• Creative and social activities: Our community choir and other creative activities provide space for expression, confidence and belonging. 

• Training and advocacy: We work with schools, health providers, councils, businesses and community organisations to improve LGBTQ+ inclusion and awareness. 

Our vision and direction 

We envision a region where LGBTQ+ people are visible, safe and thriving. Over the next five years we will deepen our presence across Leicestershire and Rutland, improve access in areas with fewer services, and secure a permanent venue that reflects our ambitions. We will continue to co-create our offer with communities, keep services accessible, and champion equity and inclusion in everything we do. 

Governance and the role of the Board 

The Board of Trustees is responsible for the charity’s strategy, governance and financial health. Trustees safeguard the charity’s assets, ensure compliance with law and regulation, and work with the Chief Executive to ensure the charity is running effectively. Trustees support, challenge and advise the Senior Leadership Team in a spirit of partnership. The Chair leads the Board and ensures it functions well. 

Trustees are also directors of the charitable company. We provide trustee indemnity insurance. 

The role of Chair 

Purpose 

The Chair leads the Board of Trustees to ensure effective governance, a positive culture and a shared focus on impact. The Chair works closely with the Chief Executive to ensure the organisation delivers its strategy and remains well run. 

Strategic focus for the next 12 to 24 months 

• Oversight of our three-year National Lottery funding programme, including delivery assurance and risk management. 

• Support for regional expansion so that services reach communities across Leicestershire and Rutland in a measured and sustainable way. 

• Governance oversight of venue acquisition and the preparatory work that will enable a successful opening and long-term viability. 

Core responsibilities 

• Provide leadership to the Board and ensure trustees discharge their duties effectively and in line with the Charity Governance Code. 

• Set Board agendas with the Chief Executive, plan and chair effective meetings, and ensure clear decisions, minutes and action tracking. 

• Maintain a strong, constructive relationship with the Chief Executive, including monthly one-to-ones and an annual appraisal led by the Chair with Board input. 

• Ensure the Board receives timely, relevant information and is able to scrutinise performance, finance, risk and impact. 

• Oversee Board composition, skills and performance, including recruitment, induction, training and periodic reviews. 

• Champion an inclusive culture where all voices are heard and respected. 

• Model the Centre’s values in every setting. 

• Represent the Centre as an ambassador with key partners and stakeholders when appropriate. 

• Approve or co-approve extraordinary funding decisions with the Treasurer where required by policy and delegations. 

• Ensure statutory accounts are signed and submitted and that key reports to funders and regulators are timely and accurate. 

• Manage conflicts of interest and uphold high standards of conduct. 

• Hold the casting vote if a Board decision is tied. 

Relationship with the Chief Executive 

The Chief Executive is accountable to the Board. The Chair undertakes regular supportive one-to-ones with the Chief Executive and leads their annual appraisal. The Chair works with the Chief Executive to set clear priorities, manage risk and unlock barriers to delivery. 

Time commitment and meeting pattern 

• Estimated at a maximum of two to three days per month. This includes preparation, meetings and ambassadorial duties. 

• Maximum of six Board meetings per year. Meetings are held in person at The Centre. 

• Monthly Chair and Chief Executive one-to-one meetings. 

• Quarterly committee and working sessions may be convened as needed for finance, risk, governance or venue planning. The Chair provides oversight across these areas. 

• An annual strategy and reflection session with trustees and senior staff. 

• Attendance at key public events, including Pride and major Centre occasions. 

Person specification 

Essential 

• Commitment to the mission, values and future direction of Leicestershire LGBTQ+ Centre. 

• Inclusive leadership with the ability to chair purposeful meetings and to build consensus. 

• Experience as a vice-chair, committee chair or equivalent governance role. 

• Good understanding of charity governance, finance and risk. 

• Sound judgement, integrity and the confidence to hold senior leaders to account while providing support. 

• Strong communication skills and the ability to represent the Centre externally. 

• Lived experience of LGBTQ+ issues or strong allyship and understanding of the challenges our communities face. 

• Knowledge of equity, inclusion and social justice and how these principles are applied in governance and organisational development. 

• Direct knowledge of or links to Leicester and Leicestershire. 

• Availability for the stated time commitment and for key Centre events. 

Desirable 

• Prior experience as a charity chair. 

• Understanding of venue development or capital projects. 

• Local residency or the ability to attend meetings in person. Non-local candidates will be considered if they can meet in-person requirements and demonstrate strong regional commitment. 

Eligibility, safeguarding and conduct 

Trustees must be at least 16 and not disqualified under charity law. The role is subject to two satisfactory references and an enhanced DBS check. A short code of conduct applies to all trustees. Conflicts of interest must be declared at appointment and kept up to date. A whistleblowing route is in place. 

What we offer 

• A purposeful leadership role with visible impact for LGBTQ+ people across the region. 

• A collaborative Board and staff team with a positive culture. 

• A tailored induction. Briefings will be arranged with the Chief Executive, Centre Manager and staff leads. A handover meeting with the outgoing Chair will be provided. 

• Access to training and development relevant to the role. 

• Opportunities to represent the Centre at events, build networks and celebrate our community, including Pride. 

• Out-of-pocket expenses are reimbursed in line with policy. 

• Membership of the Association of Chairs 

Equality, diversity and inclusion 

We warmly encourage applications from trans and non-binary people, people of colour, disabled people and those from other underrepresented groups. We are committed to inclusive recruitment and to removing barriers. Interviews can be adapted to meet access needs. Meeting venues are step-free. Papers can be provided in accessible formats on request. Please tell us what you need and we will do our best to provide it. 

Privacy notice 

Your application will be used for recruitment purposes only and handled in line with our data protection policy. We will retain applicant data for a limited period and then delete it securely. If you would like your data deleted sooner, please let us know.

We believe that every child should have access to a quality education at a safe, inclusive school, with the opportunity to become a truly global citizen… do you too?

It’s an incredibly exciting time at African Adventures Foundation as we develop the vital programmes we deliver at the 34 partner schools we work with in Ghana, Kenya, and Zanzibar.

We have ambitious plans to help drive greater impact at our partner schools and are looking to strengthen our existing Trustee Board that’s full of energy and experience!

 Do you have experience in charity governance, delivering projects in an African culture and context, or delivering WASH or female empowerment/education/menstrual health programmes?

If so, read on… we’d be keen to hear from you about becoming one of our amazing volunteer trustees! 

Introduction to African Adventures Foundation

African Adventures Foundation is a registered charity set up in 2013 to provide support to 34 schools in developing areas of Ghana, Kenya and Zanzibar.

These schools provide education, health and food security, and social support to young people whose access to these basic services would otherwise be very limited. African Adventures Foundation helps by funding food security programmes, the construction of important school facilities, and hygiene projects that will benefit children’s health and education.

Our mission is to provide more children with a quality education and better opportunities in life.

 All trustees are responsible for governing a charitable company and directing its management and operation. They must also ensure that the trust complies with all legal and statutory requirements.

About the role

The Secretary supports the effective governance and administration of the African Adventures Foundation. The role ensures that the Board of Trustees operates efficiently, meetings are properly organised and recorded, and the charity complies with regulatory and administrative requirements. The Secretary works closely with the Global Chair, Treasurer, and other Trustees to ensure the charity follows best practice in governance and maintains accurate records.

As an ambassador, they also support external stakeholder and donor activities ensuring compliance to the standards required. 

Key Responsibilities 

Governance and Administration

• Support the Global Chair in ensuring AAF is effectively governed and operates in line with its governing document.
• Ensure trustee meetings are properly administered, including preparing agendas, coordinating papers, and taking accurate minutes.
• Ensure that trustee decisions and discussions are clearly recorded and stored appropriately.
• Maintain up-to-date records of trustees, governance documents, and key organisational information, including steward of the governance schedule for all territories.

Meeting Management

• Ensure that trustee meetings are properly administered and recorded.
• Circulate agendas, minutes, and supporting papers to trustees in a timely manner.
• Ensure other meetings, such as the Annual General Meeting (AGM), and key organisational events are properly administered.
• Ensure that minutes from meetings are approved and maintained as part of the charity’s official records.

Compliance and Record Keeping

• Ensure that records required by regulators are properly maintained, including those required by the Charity Commission for England and Wales.
• Maintain accurate governance documentation, including trustee appointments, resignations, and declarations of interest.
• Ensure that Charity Commission and other relevant organisation records are maintained and kept up to date.

Regulatory Reporting

• Ensure required information is filed with regulators in accordance with statutory deadlines.
• Submit annual returns and other required filings to regulatory bodies in the correct format and within required timescales.
• Support the Board in ensuring compliance with relevant guidance from bodies such as the Charity Commission for England and Wales and the Fundraising Regulator.

Monitoring Actions and Board Support

• Maintain an action log for trustee meetings.
• Monitor committee member action points and follow up where necessary.
• Support trustees by ensuring they have access to relevant governance information and documents.
• Assist the Board in maintaining good governance practices and transparency.

What we are looking for

• Strong, organisational and administrative skills.
• Ability to take clear and accurate meeting minutes.
• Good attention to detail and record-keeping ability.
• Understanding of governance responsibilities within the UK charity sector.
• Ability to communicate effectively with trustees and stakeholders.
• Previous experience as a charity trustee or secretary.
• Ideally familiar with governance requirements of the Charity Commission for England and Wales.
• Experience supporting boards, committees, or governance structures.

Terms of appointment

Terms of office

• Trustees are appointed for a 2-year term of office, renewal for 2 further terms to a maximum of 6 years.
• This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment (Estimated at one day per month, but can vary)

• Attend the board meetings – a mix of online and in person.
• Additional time for preparation and distribution of meeting documentation. Time to manage governance records and regulatory submissions throughout the year.

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. 

Responsibilities & Principles of all AAF trustee roles:

• Support and provide advice on AAF’s purpose, vision, goals, and activities. 
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored, and controlled effectively.
• Provide support and challenge to the AAF executive and team in the exercise of their delegated authority and affairs.
• Keep abreast of changes in AAF’s operating environment.
• Contribute to reviews of African Adventures Foundation’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgement, acting legally and in good faith to promote and protect African Adventures Foundation’s interests, to the exclusion of their own personal and/or any third-party interests.
• Contribute to the broader promotion of African Adventures Foundation’s objects, aims, and reputation by applying your skills, expertise and knowledge.

Essential qualities and attributes of all trustees

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees, and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussions. 
• A strong personal commitment to equity, diversity, and inclusion.
• A strong personal commitment to good financial management, and zero tolerance for corruption and misappropriation of our donors funds.
• Enthusiasm for our vision and mission.
• Willingness to lead according to African Adventures Foundation’s values.

This is an opportunity to play a key role in supporting the work of African Adventures Foundation. If you are organised, reliable, and motivated by making a difference, we would love to hear from you.

The Bevan Foundation is seeking new trustees to join its Board.

Could you support the Bevan Foundation in its mission to end poverty and inequality in Wales?

About the Bevan Foundation

The Bevan Foundation is Wales's most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.

About this role

We are looking for new trustees to join our board to fill vacancies. 

This is an exciting opportunity to get involved with our high impact team. You’ll help the organisation to increase understanding of the challenges facing people in Wales, help to develop effective solutions and keep the charity on course.

The usual term of office of trustees is four years, with the possibility of another four-year term thereafter.

Trustees do not get paid, although reasonable expenses for travel may be claimed.

About you

We are looking for people who are passionate about improving the lives of the people of Wales, and who want to make a difference by generating insights that help to change public policy and practice.

Trustees come from all walks of life – there are no specific qualifications or experiences we require. However, applications from people with fundraising or senior leadership experience, or from people fluent in the Welsh language, would be particularly welcome.

We want our board to reflect the breadth of Wales’ population. We welcome applications from everyone, but would particularly like to hear from younger people, people from diverse ethnic backgrounds, and people in north and west Wales. We’d also welcome applications from people working in front-line roles with people on low-incomes.

Don’t worry if you haven’t had experience of being a trustee or board member before. We will offer you support and training to help you to undertake your role, and in addition we’re aiming to partner with external board training programmes.

Download the information pack to find out how to apply or how to contact us with any questions. 

About the Role

Are you looking to build experience in HR, recruitment, and administration while working for something meaningful to the community?

WFRC is seeking a proactive and organised HR Admin (Onsite Volunteer) to support our growing team. You’ll play a key role in helping us attract, screen, and onboard volunteers, ensuring we have the right people in place to support families in need.

This is an excellent opportunity to gain hands-on experience in HR operations, talent acquisition, and coordination within a charity environment.

Key Responsibilities

Recruitment & Talent Support

• Post volunteer and role advertisements across platforms
• Screen applications and shortlist candidates
• Coordinate interviews with hiring managers
• Conduct initial screening calls (if required)

HR Administration

• Maintain applicant tracking systems and recruitment records
• Update spreadsheets and manage candidate data
• Ensure accurate and organised documentation

Onboarding & Coordination

• Support onboarding of new volunteers and team members
• Share SOPs, guidelines, and onboarding materials
• Assist with system access and documentation processes

Process & Reporting

• Follow structured recruitment workflows
• Provide regular updates on recruitment progress
• Support continuous improvement of HR processes

What We’re Looking For

• Interest in HR, recruitment, or administration
• Good written and verbal communication
• Basic knowledge of Google Sheets / Excel / Drive
• Ability to handle confidential information professionally
• Reliable, proactive, and detail-oriented

What You’ll Gain

• Practical experience in HR & recruitment processes
• Exposure to candidate screening and onboarding systems
• Development of administrative and coordination skills
• Valuable experience for careers in HR, operations, or business support
• Opportunity to contribute to a meaningful social cause

❤️ About WFRC

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

Apply Now

If you're organised, people-focused, and eager to gain HR experience, apply today and be part of a team making a real difference.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton dedicated to empowering women and families facing challenging situations. Through services like our Baby Bank, charity shop, and community support programmes, we help provide essential care, dignity, and stability to those in need.

We are now looking for a committed Volunteer HR Admin Support to help strengthen our recruitment and onboarding processes and ensure we continue delivering consistent, high-quality support to our community.

Role Overview

As a Human Resource Admin, you will support the Operations Manager in managing recruitment and onboarding activities for volunteers and team members. This is a great opportunity to gain hands-on HR and admin experience in a meaningful charity environment.

Key Responsibilities

• Post volunteer and team role advertisements
• Screen applications and shortlist suitable candidates
• Coordinate interview schedules with hiring managers
• Conduct initial screening calls (if assigned)
• Maintain applicant tracking sheets and recruitment records
• Support onboarding of new volunteers (documents, SOPs, system access)
• Follow structured recruitment workflows
• Provide weekly recruitment updates to the Operations Manager

What We’re Looking For

• Strong communication and organisational skills
• Attention to detail and ability to follow structured processes
• Basic experience or interest in HR, admin, or recruitment (preferred but not essential)
• Comfortable using Google Drive, Sheets, and online tools
• Professional, reliable, and confident working independently

Volunteer Benefits

• Valuable experience in HR and recruitment
• Opportunity to support a meaningful cause
• Develop administrative and coordination skills
• Gain experience working in a structured charity environment

Important Volunteer Expectations

• Minimum 12 hours per week commitment
• Consistent attendance for agreed shifts
• Professionalism and confidentiality at all times
• Clear communication about availability
• Team collaboration and safeguarding awareness

Make a Real Impact

Your support will directly help us recruit and onboard volunteers who deliver essential services to women and families in need.

Apply now and become part of a mission-driven team making a real difference in the community.

About Us

The Women & Families Resource Centre (WFRC) is a Wolverhampton-based charity supporting women and families facing challenging circumstances. Through our charity shop, Baby Bank, and community services, we provide essential support and resources to those in need.

Role Overview

We are looking for a reliable and hands-on IT Support (Onsite Volunteer) to ensure all technical equipment and POS (Point of Sale) systems are fully functional and ready for daily operations.

This role is ideal for someone who enjoys practical problem-solving, basic IT setup, and being the go-to person for technical support in a busy charity environment.

Key Responsibilities POS System Setup & Maintenance

• Set up and configure POS systems for daily use
• Ensure systems are logged in and ready before opening
• Troubleshoot issues such as payment errors, crashes, or connectivity problems

Equipment Setup & Management

• Install and maintain computers, laptops, printers, and barcode scanners
• Ensure all devices are properly connected and working efficiently

Internet & Connectivity Support

• Maintain stable internet connection for POS and staff usage
• Troubleshoot WiFi and network issues

Daily Equipment Checks

• Check POS systems, printers, and scanners before operations begin
• Ensure printers are stocked (paper, labels, etc.)
• Report and resolve issues quickly

️ Onsite Technical Support

• Assist staff and volunteers with using systems and equipment
• Provide quick fixes for common technical issues
• Act as the first point of contact for IT-related support

Inventory & Asset Tracking

• Maintain records of all IT equipment and accessories
• Report damaged or missing items

 Workstation Setup

• Set up new stations for staff or volunteers
• Install required tools and ensure systems are ready to use

Troubleshooting & Escalation

• Resolve basic technical issues (restart systems, check connections, etc.)
• Escalate complex problems to management when needed

What We’re Looking For

• Basic IT knowledge (computers, printers, internet setup)
• Problem-solving mindset and hands-on approach
• Ability to work independently and take initiative
• Good communication skills
• Reliable and detail-oriented
• Comfortable supporting others with basic tech use
• Commitment of minimum 12 hours per week onsite

Volunteer Benefits

• Gain practical IT and operations experience
• Develop troubleshooting and technical support skills
• Work in a real charity shop environment
• Opportunity to make a direct impact in the community
• Build confidence in handling systems and equipment

Volunteer Requirements

• Consistent attendance for agreed shifts
• Professional and responsible attitude
• Willingness to support team members
• Follow organisational processes and safeguarding guidelines

Make an Impact

Your role will ensure smooth daily operations by keeping essential systems running—helping us serve families efficiently and without disruption.

Apply now and become the technical backbone of our charity operations.

About The Role

Why do we need you?

At WWT, we believe that the best way for people to understand and ‘connect’ with wetlands is to experience them, so we bring awe-inspiring nature up close.You will be directly involved in shaping children’s unforgettable experiences through the warm welcome you give them, your interactions with them and the information that you provide. We need enthusiastic people to help deliver our education programmes to school groups and in doing so ensure that they feel part of something amazing.

What will you be doing?

•Helping out with school groups as appropriate, bringing their science curriculum to life.

•Engaging pupils in the natural world and helping to foster a love of the outdoors and wetland habitats.

•Interacting with children in a sensitive and responsive manner.

What's in it for you?

•You'll be playing a vital role in shaping unforgettable experiences for local school children and groups. We regularly hear the children visiting say, "best school trip ever!"

•Working as part of a small and friendly team, you will be supported in gaining any essential training for the role.

•You will learn lots of new and transferrable skills. No two days are ever the same!

•You'll be making a tangible contribution to wetland conservation by inspiring the next generation to care for our planet.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call and leave a message with your name and number. 

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.  

About You

Who are we looking for?

The role will suit you if:

• You have experience in an educational setting (though not essential)
• You are able to work well in a team of staff and volunteers
• You are able to communicate well with a diverse range of audiences
• You are familiar with Washington Wetland Centre - this would be an advantage during the initial stages
• You have a love of the outdoors and enjoy engaging with children

Please note that unfortunately this role is not suitable for Under 18's.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

For more information on this role, and others, and to apply please visit our webpage.

Thank you for your interest in supporting the imporant work of WWT and we look forward to hearing from you! 

ABOUT THIS OPPORTUNITY

Behind every meal served, every child supported, and every family helped — there is a story. Your job is to help us capture it.

As our Volunteer Impact & Data Administrator, you'll support us in recording, organising, and presenting the data that tells the world what Children With Voices achieves.

This is a behind-the-scenes role that makes a very visible difference — helping us secure funding, report to partners, and demonstrate our impact to the community we serve.

WHAT YOU'LL BE DOING

• Accurately record attendance, programme data, and beneficiary information

• Support the team in maintaining up-to-date spreadsheets and databases

• Help prepare impact reports, case studies, and statistics for funding applications

• Assist with data entry from Food Hub and programme activity records

• Flag any gaps or inconsistencies in records to the Admin & Programme Lead

• Support the team in adopting and maintaining simple, effective data systems

• Handle all information with strict confidentiality in line with GDPR

WHAT YOU'LL BRING

ESSENTIAL

• Organised, accurate, and confident with data and admin

• Comfortable using Microsoft Excel or Google Sheets

• Strong attention to detail

• Able to maintain confidentiality and handle sensitive information appropriately

• Reliable and self-motivated

HELPFUL BUT NOT ESSENTIAL

• Experience with charity databases or CRM systems

• Background in data, administration, or project management

• Understanding of reporting requirements for charitable organisations

• Knowledge of GDPR principles

WHAT YOU'LL GAIN

• Hands-on experience in charity data and impact measurement

• A professional reference from our leadership team

• Understanding of how grassroots organisations demonstrate value and secure funding

• Development of data skills in a meaningful, real-world context

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

About the Role

We are looking for a highly organised and compassionate Admin Assistant (On-site Volunteer) to support the day-to-day administrative operations of our centre.

This is a great opportunity for someone looking to gain hands-on, real-world experience in office management, client coordination, and administration while making a meaningful impact in the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.
• Respond to client inquiries professionally and compassionately.
• Conduct initial intake screening and gather essential client information.
• Schedule appointments and manage staff calendars.
• Maintain accurate records of calls, referrals, and appointments.
• Manage email correspondence and administrative communications.
• Prepare, organize, and securely maintain client documentation.
• Maintain digital and physical filing systems in compliance with data protection policies.
• Support day-to-day office operations and ensure smooth administrative workflow.
• Track action items from meetings and follow up with relevant staff.
• Assist in preparing reports, summaries, and operational documentation.
• Coordinate communication between staff, volunteers, and external partners.
• Monitor office supplies and maintain administrative resources.
• Ensure compliance with safeguarding, confidentiality, and organizational policies.
• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What You’ll Gain

• Practical experience in office management & administration
• Exposure to client handling, scheduling & coordination
• Development of communication and organisational skills
• Opportunity to build valuable experience for your CV
• A chance to make a real difference in people’s lives

Who We’re Looking For

• Someone organised, reliable, and detail-oriented
• Strong communication and interpersonal skills
• Comfortable handling phone and email communication
• Ability to manage multiple tasks and stay organised
• Compassionate and professional approach when dealing with clients

(Previous experience in admin or customer service is preferred, but not essential.)

Why Volunteer With Us?

This role is perfect for individuals looking to gain practical experience in administration and office management while contributing to a meaningful cause supporting families in need.

Apply Now

If you’re looking to build your experience while making a difference, we’d love to hear from you.

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

Volunteer Safeguarding Lead  for Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary:  The Safeguarding Lead will play a crucial role in developing, implementing, and overseeing safeguarding policies and procedures. This individual will work closely with staff, volunteers, and the Committee to promote a safe environment and handle any safeguarding concerns effectively.

WTRRP is a registered charity (England, reg no 1162226) that exists to support people in the Watford Borough and Three Rivers District of West Hertfordshire, who do not yet have status in the UK, or who have specific needs related to their application process or welfare. Currently WTRRP has around 160 live cases (defined as a family unit or individual currently in need of our help).

WTRRP is run by a Committee, which includes several Trustees. The Committee meets typically every 2 months and also for an Annual General Meeting, but it also provides day-to-day support to our staff members (Casework Coordinator and part-time Office Manager) and to our ~80 volunteers.

The main roles of the charity are to run a drop-in session every Tuesday (at St Mary’s Church in central Watford), a social hub at the same time, and to provide financial and other assistance to its clients for their application process for leave to remain in the UK.

Commitment: [ approximately 5 hours per week]

Key Responsibilities:

Policy Development: Develop and regularly review safeguarding policies and procedures to ensure they are up-to-date and compliant with legal and best practice standards.

Training: Organize safeguarding training sessions for staff and volunteers and review exisiting training.

Support: Provide guidance and support to staff and volunteers on safeguarding matters, including responding to concerns and allegations.

Monitoring: Monitor the implementation of safeguarding policies and practices across the organization.

Reporting: Maintain accurate records of safeguarding concerns and incidents, and ensure timely reporting to relevant authorities and stakeholders.

Review: Conduct regular reviews of safeguarding practices and make recommendations for improvements.

Key Requirements:

Experience: Prior experience in safeguarding, child protection, or a related field is preferred. Experience in a leadership or advisory role is advantageous.

Knowledge: Strong understanding of safeguarding legislation and best practices. Knowledge of working with vulnerable individuals is essential.

Skills: Excellent communication and interpersonal skills. Ability to handle sensitive information with discretion and professionalism.

Commitment: A commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.  The role will require approximately 5 hours per week.

Qualifications: Relevant qualifications in safeguarding, child protection, or related areas are desirable. Training in safeguarding is a plus.

What We Offer:

Impact: The opportunity to make a significant difference in the lives of those we support.

Support: NCVO safeguarding Lead training and support from the Committee.

Development: Networking with other safeguarding professionals.

Flexibility: The role is flexible and can be adapted to fit around your other commitments.

How to Apply:

If you are passionate about safeguarding and want to contribute to our mission, please contact us for an intial discussion about the role or application form. Please visit our website for more information about the Partnership.

Volunteer Bid Writer – Children With Voices

Position Overview:

Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.

Responsibilities:

1. Research and Identify Funding Opportunities:

  - Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with Children With Voices' mission and projects.

2. Proposal Development:

  - Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.

  - Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.

  - Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.

3. Grant Application Submission:

  - Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.

  - Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.

4. Relationship Building:

  - Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.

  - Engage in effective communication to convey the charity's mission and project goals.

5. Collaboration and Coordination:

  - Work closely with the fundraising team and project managers to gather necessary information for proposals.

  - Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.

Qualifications:

- Excellent written and verbal communication skills.

- Previous experience in grant writing, proposal development, or related fields is desirable.

- Strong research skills to identify relevant funding opportunities.

- Ability to work independently and meet tight deadlines.

- Detail-oriented with strong organisational and project management skills.

- Passion for the mission and values of Children With Voices.

Time Commitment:

Flexible, with an estimated commitment of 5-10 hours per week.

Location:

This role can be performed remotely, with occasional virtual or in-person meetings as needed.

Benefits:

- Opportunity to contribute to a meaningful cause and make a positive impact.

- Gain valuable experience in grant writing and fundraising within a charitable organisation.

- Develop and enhance your skills in communication, research, and project coordination.

- Travel expenses are paid and you will have a healthy meal!

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Treasurer (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Oversee all financial matters including budgeting, accounting, and financial reporting.

• Ensure compliance with statutory financial regulations and charity law.

• Work closely with auditors and the Finance Committee.

• Present financial reports at each board meeting.

• Support fundraising and resource management strategy.

Requirements:

• Background in finance, accounting, or business administration.

• Knowledge of charity finance and UK financial reporting standards.

• Integrity and attention to detail.

Benefits:

• Direct influence over financial sustainability and impact measurement.

• Recognition in philanthropic financial management networks.

Compensation:
This is an unpaid volunteer position.