Volunteer roles in Woking

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

A

s a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

About us:

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for?

We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.

This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.

Key Responsibilities

• Engage with the public as part of community outreach efforts, including attending events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
• Support the community by providing information on health services, resources and support networks.
• Complete a monthly log detailing any health outreach undertaken.
• Assist in survey data collection.

Benefits for you:

• Free, specialised training and mentoring provided, enhancing personal and professional skills.
• Hands-on experience in health outreach and community engagement.
• Networking opportunities with healthcare professionals, community organisations and other volunteers.
• A chance to demonstrate your commitment to community health.

Training and support given:

Mandatory training:

• Online Safeguarding and Suicide Prevention courses
• Current healthcare messaging
• NHS blood pressure testing

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses:

We can provide expenses for travel and parking at events or training.

Skills and attributes required:

• Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
• Confidence in speaking with the public and engaging with diverse communities.
• Respectful of confidentiality and procedures.
• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
• Previous experience in community health or outreach would be beneficial.

Commitment required:

• Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
• Attend relevant training when offered.
• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
• This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.

Reporting to: Health and Wellbeing Programme Officer

Documents Required:

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.

To apply for this role:

A H4ALL application form must be completed. 

Fundraising Volunteer – Hampshire Hub

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

This role covers the Hampshire area.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people  

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

• Role Purpose:

Help grow the sanctuary's network of supporters by building relationships with businesses, brands, media, influencers, and community organizations to increase awareness, secure donations, sponsorships, and create partnership opportunities that support dog rescue and adoption efforts.

Responsibilities

• Research and identify potential corporate partners, sponsors, and donors
• Reach out to local and international businesses
• Develop sponsorship and fundraising opportunities
• Build relationships with pet brands, retailers, and service providers
• Contact influencers, creators, and media outlets
• Seek in-kind donations (food, supplies, veterinary support, transport, etc.)
• Promote adoption campaigns through partnerships
• Maintain a database of contacts and opportunities
• Represent the sanctuary professionally in external communications

Ideal Skills

• Strong communication and relationship-building skills
• Experience in sales, fundraising, partnerships, PR, marketing, or business development is a plus
• Comfortable with email outreach and networking
• Passion for animal welfare
• Self-motivated and organized

By helping secure partnerships and sponsorships, you will directly support the care of rescue dogs, increase adoption opportunities, and help the sanctuary reach more supporters worldwide.

Job description:

"We are looking for 10 volunteers to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The HR Programme Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the HR programme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

Are you a committed Christian with professional investment experience who has a heart to see a new generation develop a vibrant faith in Jesus Christ? 

We are seeking a volunteer with professional investment experience to join our Audit & Finance Committee, supporting the Board in its responsibility for financial oversight, governance and assurance. 

This role would suit someone who has worked as an investment consultant, investment manager, or in a similar advisory capacity, and who can bring independent expertise to strengthen the Committee’s oversight of our investment arrangements. 

Scripture Union holds investments of approximately £1.9 million (including a capital endowment of around £0.65 million) and a further c.£0.8 million held in cash or cash-equivalent deposits to support liquidity needs. These invested assets are managed externally by Rathbones through charity-specific pooled investment funds. Investment decisions are made in line with our ethical investment policy, which ensures that funds avoid sectors inconsistent with our Christian values. 

About the role 

As part of a broader remit covering financial reporting, internal controls, audit, risk management and compliance, the Committee also plays a key role in: 

• reviewing and approving our investment policies; and 

• monitoring the performance of the investment management, making recommendations to the Board where appropriate.

In this context, you will help the Committee: 

• monitor the performance of our funds managed by Rathbones; 

• provide constructive challenge on investment performance and reporting; 

• support the Committee in reviewing whether the current investment strategy and asset mix remains appropriate; and 

• contribute to providing assurance that there is a robust level of due diligence, oversight and governance in place. 

This is not a fund management role. Instead, it is a governance role focused on independent scrutiny, challenge and assurance, as part of the Committee’s wider responsibilities for financial performance, control and risk management. 

What you will bring 

We are particularly interested in candidates with: 

• experience as an investment consultant, investment manager, or similar; 

• strong understanding of investment performance, asset allocation and risk; 

• experience of reviewing investment manager reports and providing insight at a strategic level; 

• the confidence to provide constructive challenge within a committee setting; 

• the ability to support non-specialists in understanding complex investment matters; and 

• a strong interest in supporting good governance and stewardship of charitable resources. 

Previous experience of charity governance or committee membership would be helpful but is not essential. 

Commitment 

This is a voluntary role. The Committee usually meets four times a year with additional preparation time required to review papers in advance. 

You will play an important role in supporting the Committee to fulfil its responsibilities for financial oversight, risk management and investment governance, helping to ensure the charity’s resources are managed effectively and responsibly. 

Purpose of the Role

This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.

Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.

Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.

Main Responsibilities

To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.

Responsibilities include:

• Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner
• Introduce residents to the wellbeing service and encourage participation in activities
• Help build rapport and trust with residents through informal conversation and engagement
• Support the onboarding of participants by assisting with forms and explaining the service
• Assist with facilitating group activities such as board games, expressive and creative activities.
• Encourage participation and inclusion during group activities
• Provide informal emotional support through active listening and supportive conversation
• Help create a welcoming and safe space for participants during sessions
• Support the preparation and organisation of activity materials and resources
• Assist with setting up and packing down activity spaces
• Identify and report any safeguarding concerns or welfare issues to the coordinator
• Maintain appropriate boundaries and follow guidance from staff when supporting residents

The type of person we are looking for:

• Friendly, approachable, and able to engage with people from diverse backgrounds
• Good communication and interpersonal skills
• Empathetic and non-judgemental attitude
• Interest in supporting people experiencing mental health challenges or social isolation
• Ability to work respectfully with people from different cultural backgrounds
• Ability to work as part of a team and follow guidance from staff
• Reliable and able to commit to the agreed volunteering hours
• Understanding of the importance of confidentiality and safeguarding

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Role Description

This role sits within our Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Outreach Volunteer will be to support the Project Coordinator with engagement activities with the local community, increase awareness of our activities with local groups and to encourage new participants to attend. We would expect you physically attend community events to promote our groups and encourage new participants to join.
 

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate

Time commitment and expenses

• Flexible hours between Monday, Wednesday and Thursdays.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words).

Role Description:

This role sits within our Men’s Minds project, based in Feltham, Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Volunteer Group Facilitator will be to independently run a men’s group in line with WL Mind core values. This volunteer role is suitable for people with experience and interest in facilitating groups for men. In liaison with the Co-ordinator you will be responsible for planning and delivering groups. You will help support set up and clear up the weekly groups.

Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
• Are comfortable with co-producing and co-facilitating peer led workshops
• To assist the Project Coordinator with admin and planning
• Are able to take on any ad hoc admin/support responsibilities
• Knowledge around safeguarding policies and procedures
• Knowledge and experience of risk management

Time commitment and expenses:

• Flexible hours between Monday-Thurs. We are looking for someone to commit to a minimum of at least 1 or 2 activities a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.
   

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector. We would be keen to work with you to develop your own interests and use your existing skills to support the project.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)

About The Stray Cat Charity (TSCC)

The Stray Cat Charity is a newly established UK-registered CIO working to rescue, rehabilitate, and rehome stray cats in Greece, starting in Patras. Our current priority campaign is to raise £35,000 to build a dedicated stray cat shelter in Patras, Greece, which will provide safe housing, veterinary care, and a pathway to adoption for vulnerable cats. As a growing new charity, we are building our fundraising and outreach network across the UK.

Role Purpose

We are looking for a motivated volunteer to support the growth of our charity by helping identify and connect with potential supporters in their local area. This includes community groups, schools, corporates, and potential major donors who may be interested in supporting or fundraising for stray cats in Greece. The aim of this role is to help generate awareness, build relationships, and support fundraising activity for our current and future campaigns.

Key Responsibilities

The volunteer may support with:

• Researching local community groups, schools, faith groups, and businesses
• Identifying potential corporate partners and supporters in their region
• Contacting organisations to introduce The Stray Cat Charity and its mission
• Encouraging groups to support the charity through donations or fundraising
• Promoting our current campaign to raise £35,000 for a stray cat shelter in Patras, Greece
• Supporting or initiating community fundraising activities where appropriate (e.g. sponsored events, school fundraisers, awareness campaigns)
• Helping to raise awareness of stray cat welfare issues in Greece through local outreach

Fundraising Options

Volunteers may either:

• Focus on outreach and relationship-building, or
• Actively support or lead local fundraising efforts for the charity’s campaigns

Ideal Volunteer

We are looking for someone who is:

• Confident communicating with people and organisations
• Passionate about animal welfare
• Self-motivated and able to work independently
• Comfortable researching and reaching out to potential supporters
• Interested in community engagement or fundraising

About the Charity

The Stray Cat Charity is a new organisation, meaning volunteers will play a key role in shaping our growth, impact, and fundraising success from the ground up.

Support Provided

We will provide:

• Guidance on messaging and outreach
• Information about the charity and campaigns
• Ongoing support and communication from the founder/trustee

Impact of This Role

Your work will directly contribute to raising vital funds to build a safe shelter in Patras, Greece, improving the lives of stray cats and creating long-term sustainable welfare solutions.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Project overview: 

Alfriston Outreach Service is dedicated to helping older and vulnerable people in Kingston. We provide services such as Hot Lunch delivery, Shopping, and Laundry delivered into people’s homes, with our aim to support older people to remain independent in their own homes. 

About us:

Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. We provide training, supervision, and opportunities for career development. 

Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements. 

Main purpose of the role: 

• Support and assist the Lunch Delivery. 

• Deliver the Hot Lunches into people’s homes. 

• Report any observations or concerns about service users’ wellbeing to the supervisor.

Tasks will include: 

• Supporting the Driver on the Lunch Delivery. 

• Carrying Hot Meals into Service Users Homes. 

• Using Key Safes to open doors where necessary. 

• Delivering Laundry and Shopping to some Service Users. 

• Provide a point of contact for Service Users. 

• Reporting on changes in Service Users well-being. 

• Reporting back any safeguarding concerns immediately to the supervisor. 

• Maintain regular contact with the supervisor. 

• Attend meetings and supervision sessions. 

What you will receive in return: 

• Training in Safeguarding. 

• Training in Food Handling. 

• Training for any other skills as identified by yourself and your supervisor. 

• Regular check-in with your supervisor, reflective supervision, and managerial support. 

• An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston. 

• Reimbursement of reasonable expenses. 

• Professional references upon completion. 

• *Alfriston volunteers only: access to a discounted lunch (£5 per lunch, subject to availability). A minimum of 24 hours’ notice must be given. 

What we expect from you: 

• Commitment for at least six months. 

• Completion of required training. 

• Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding). 

• Proactive engagement with your supervisor for support. 

Application Process: 

• Two recent references are required. 

• An enhanced DBS check is necessary. 

We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.